Job Details:Customer Success Manager - AWS Solution In-Office Bengaluru, Karnataka, India About Nimesa:Nimesa is a venture-funded product-based startup founded by Ex Netapp and Oracle executives. We are building award-winning products to help businesses recover from cyberattacks instantly. Nimesa protects many marquee brands in India and the US in BFSI, healthcare, Government, fintech, and other industries.Why NimesaThe next war would be cyberwar and all the critical digital infra of the world is under attack. Nimesa is at the forefront of helping businesses and the government protect themselves from attacks and recover them without any downtime and data loss. Your code will be deployed and protect many leading brands of the world. If you connect with our mission, we are looking for you to join our team and mission.Position Overview:We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships.Responsibilities:- Customer OnboardingLead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively.- Relationship ManagementBuild and maintain strong relationships with customers, serving as their trusted advisor and advocate within the company.- Proactive EngagementRegularly check in with customers to understand their needs, address concerns, and provide updates on new features or best practices.- Value RealizationHelp customers measure and realize the value of our solutions, guiding them to achieve their business goals.- Issue ResolutionIdentify and address any issues or challenges customers may face, collaborating with internal teams to ensure timely resolutions.- Feedback LoopGather customer feedback and insights to inform product development and improvement initiatives.- Training and SupportProvide training and support to customers, enabling them to use our solutions effectively and independently.- ReportingMonitor customer health metrics and provide regular reports on customer satisfaction, engagement, and retention.Qualifications:- ExperienceExperience in customer success, account management, or a related field, preferably within the technology or SaaS industry.- EducationBachelor's degree in Business, Marketing, or a related field.- Technical Skills: Familiarity with cloud technologies and the ability to understand technical concepts related to our solutions.- Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with customers.- Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to addressing customer needs.- Team PlayerAbility to collaborate effectively with cross-functional teams, including sales, support, and product management.- Customer-focusedA genuine passion for helping customers succeed and a commitment to delivering exceptional service.What We Offer:- The opportunity to make a significant impact on customer satisfaction and retention within a high-growth startup.- CompensationCompetitive (Based on Experience) + Performance-Based Incentives + Equity.- Competitive compensation package with performance-based incentives and equity options.- A collaborative and innovative work environment that fosters creativity and professional development.- Career growth and development opportunities as the company expands.- Employment Typefulltime - Experience Levelmid-senior-level- Work Experience (years)3 - 7 Years- Annual CompensationINR 240,000 - 600,000- EducationBachelor's Degree- Skills: No of Openings1

We seek a highly motivated and technically proficient Sales Operations Intern to assist in optimizing sales operations and evaluating new AI tools to drive efficiency. You will work closely with the VP of Sales to support performance tracking, process improvements, CRM management, and tech stack optimization. This role requires a candidate with strong analytical skills and a technical mindset who can work with CRM systems and data tools. Responsibilities : - Assist in tracking and analyzing daily sales metrics to optimize performance.- Support CRM management and improve workflows with automation tools.- Evaluate and recommend new AI-driven sales tools to enhance sales efficiency.- Generate daily reports for management, ensuring accurate data across systems.- Collaborate with sales reps to ensure data accuracy and pipeline integrityQualificationsTechnical Proficiency Strong understanding of sales tools (CRM systems, automation tools) and ability to quickly learn and adopt new technologies.Data Analysis Skills Proficiency in Excel, Google Sheets, or similar tools for generating and analyzing sales performance reports.AI/Tech Savvy Interest and knowledge in AI tools, with the ability to evaluate their potential impact on sales processes.Problem-Solving Abilities Ability to streamline workflows and optimize sales operations using automation and data-driven insights.Attention to Detail Strong organizational skills with an eye for maintaining data accuracy across systems.Communication Skills Ability to collaborate with sales reps, ensuring smooth communication and adherence to operational processes. Ideal Candidate : Educational Background Preferred candidates will have a background in technical fields (e.g., Computer Science, Data Analytics) or Business/Management, focusing on technology.Experience Prior exposure to CRM tools, sales automation, or data analysis (internships or coursework) is a plus.Tech Enthusiast Keen interest in AI-driven sales tools and how they can transform sales efficiency.Analytical Mindset Can translate data insights into actionable improvements for sales teams.Learning Opportunities:- Hands-on experience with leading CRM systems, automation tools, and AI sales solutions.- Exposure to sales operations, process optimization, and cross-functional collaboration.- Develop a strong understanding of AI's role in enhancing sales workflows in a SaaS environment.Career Path This role offers a foundation for careers in Sales Operations, Revenue Operations, or Sales Enablement with potential for growth into roles such as CRM Administrator, AI Sales Tools Specialist, or Sales Operations Manager This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

We are seeking a motivated and detail-oriented IT Sales Admin to support our sales team in managing administrative tasks and ensuring smooth operation of sales processes. This internship provides hands-on experience in sales operations within the IT industry and is an excellent opportunity to develop skills in customer relations, data management, and technology sales. Key Responsibilities Sales Support - Assist the sales team in preparing proposals, quotations, and contracts. - Process and manage sales orders in the CRM system. - Coordinate with the sales team to ensure timely delivery of products and services. CRM Management - Update and maintain customer and sales records in the CRM system. - Generate sales reports and dashboards for management. - Assist with tracking customer interactions and opportunities. Customer Communication - Serve as a point of contact for customer inquiries regarding sales orders and product information. - Help coordinate customer meetings and follow-ups. Administrative Support - Manage documentation, including contracts, agreements, and sales-related materials. - Organize and file digital documents in relevant databases. - Assist in managing sales calendars and scheduling meetings. Collaboration - Work closely with the IT and Sales teams to ensure product knowledge and service updates are aligned. - Coordinate with the logistics team to ensure timely delivery and fulfillment of orders. Skills & Qualifications - Education Currently pursuing a degree in Business, IT, Marketing, or a related field. Technical Skills - Basic knowledge of CRM software (Salesforce, HubSpot, etc.) is a plus. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). - Communication Strong verbal and written communication skills. - Attention to Detail High level of accuracy in handling sales data and documentation. - Team Player Ability to work collaboratively in a fast-paced team environment. - Problem-Solving Strong analytical skills and the ability to think on your feet. What You Will Gain - Hands-on experience in IT sales and sales operations. - Exposure to CRM tools and sales management systems. - Opportunity to work in a collaborative and fast-paced IT environment. - Mentorship and career development opportunities. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Overview: - The Customer Success Manager for AWS Solutions plays a pivotal role in ensuring customer satisfaction and success within the AWS ecosystem. - This position is responsible for understanding the unique needs of clients and delivering tailored solutions that drive value from their AWS investment. - The Customer Success Manager acts as a bridge between the customer and AWS technical teams, facilitating effective communication and fostering strong relationships. - By leveraging their deep knowledge of AWS services and architecture, the manager will address customer inquiries, streamline their onboarding processes, and ensure the successful implementation of solutions. - Moreover, the role is integral in identifying upsell opportunities and cultivating customer loyalty. - Ultimately, the individual in this role will contribute significantly to the company's growth by empowering clients to achieve their business objectives through the effective use of AWS products and services. Key Responsibilities: - Serve as the primary point of contact for assigned customers. - Understand customer goals and align AWS services to their needs. - Develop and foster long-term relationships with key stakeholders. - Guide customers through AWS onboarding and adoption processes. - Conduct regular check-ins to proactively assess customer satisfaction. - Collaborate with technical teams to resolve customer issues and challenges. - Monitor customer usage and engagement with AWS services. - Provide training and resources to support customers in maximizing their AWS investments. - Identify and communicate upsell and cross-sell opportunities to account teams. - Assist in the development of strategies to improve customer retention rates. - Gather customer feedback to inform product development and service improvements. - Create and maintain comprehensive customer success plans. - Drive best practices for customer success within the organization. - Analyze customer data to inform decision-making and strategy.

We are seeking a motivated and creative Digital Marketing Expert to join our dynamic marketing team. As an Expert, you will assist in the planning, execution, and optimization of online marketing strategies to promote our services and solutions. This role is a perfect opportunity for individuals looking to gain hands-on experience in digital marketing while working closely with experienced professionals in the IT industry. Key Responsibilities: Content Creation: - Assist in developing engaging content for blogs, social media, websites, and email campaigns. - Collaborate with the design team to create visuals, infographics, and videos to support content. Social Media Management: - Help in managing and updating company social media profiles (LinkedIn, Twitter, Facebook, Instagram). - Create posts, engage with followers, and analyze the performance of social media campaigns SEO And SEM. - Conduct keyword research and use SEO best practices to optimize website content. - Support paid advertising campaigns on Google and social media platforms. Email Marketing: - Assist in creating and distributing email newsletters, promotional emails, and other digital communications. - Analyze email performance and suggest improvements to increase engagement. Website And Analytics: - Monitor and analyze website traffic using Google Analytics and other tracking tools. - Support A/B testing and user behavior analysis to improve website performance. Market Research: - Research competitors and industry trends to identify new marketing opportunities. - Compile insights on target audiences, emerging technologies, and digital marketing best practices. Campaign Support: - Assist in running digital campaigns (e.g, product launches, webinars) and analyze their success. - Coordinate with various departments to ensure smooth execution of marketing initiatives. Reporting: - Help prepare performance reports and dashboards using data from Google Analytics and other marketing tools. - Present key findings and recommendations for continuous improvement. Qualifications: - Currently pursuing a degree in Marketing, Communications, Business, or a related field. - Basic understanding of digital marketing concepts, including social media, and content marketing. - Familiarity with tools like Google Analytics, Google Ads and social media platforms. - Excellent verbal and written communication skills. - Strong organizational skills and the ability to manage multiple projects. - Enthusiastic to learn and stay updated on the latest digital marketing trends. - Creative mindset and attention to detail. - Preferred Skills (not Required But a Plus). - Experience with graphic design tools (e.g, Canva, Adobe Creative Suite). - Basic knowledge of HTML, CSS, or WordPress. - Previous experience in digital marketing or internships in a similar role. Employment Type - Part time. Experience Level - 2-8 Years. Work Experience (years)2-4 Years. Education-Bachelor's Degree. Skills: Market Re search , Google, Seo, Social Media Management, Digital Marketing, Campaigns, Analytics, Social Media Platforms, Website Analytics, Graphic Design Tools, Word press, Google Ads Html Content Creation, Email Marketing, Content Creation, Campaign Support, Communication ,Sem Reporting, Social Media, Css.

What You Should Have? - 0-1 year of experience in demand generation through various channels, qualification, appointment setting, email marketing, demo products - Would love to be part of a high-technology startup based in India - Great communicator over the phone, email, and LinkedIn - Consultative selling skills are a plus - Would be ready to learn best-in-class sales processes and have the ambition to grow fast What will you get to do? - Prospecting Indian geography. - Targeting enterprises via an outbound sales motion. - Prospecting CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps for potential opportunities. - Conduct market research based on the company ICP. - Create a personalized and customized pitch for the customer. - Reach out to them through LinkedIn, email, and phone to set up an in-depth discussion with our solution. - Maintain hygiene in CRM. Skills Required: - English Proficiency (Spoken and Written) - Lead Generation is a plus - Cold Calling is a plus - Market Research is a plus

Overview: - The Sales Development Representative (SDR) Fresher plays a crucial role in the sales cycle by identifying, qualifying, and generating new sales leads to support the sales team. - As the first point of contact with potential clients, the SDR is responsible for creating a positive impression of the organization and its services. - This entry-level position is ideal for enthusiastic individuals looking to kickstart their careers in sales, where effective communication and interpersonal skills are essential. - The SDR will work closely with the sales and marketing teams to understand the target audience, develop outreach strategies, and contribute to achieving sales targets. - Continuous learning and development opportunities will be provided to enhance skills in persuasion, product knowledge, and relationship building, making it a pivotal starting point for future sales careers. - By engaging prospects through various channels and maintaining detailed records, the SDR will support the overarching goal of driving revenue growth and expanding market reach. Key Responsibilities: - Research and identify potential clients through various channels, including social media, networking events, and industry publications. - Develop and maintain a database of prospects to optimize outreach efforts. - Engage with leads through cold calls, emails, and social media messages. - Qualify leads by assessing their needs and fit for company products and services. - Schedule appointments for the sales team with qualified leads. - Follow-up with prospects persistently to nurture relationships. - Assist in creating outreach campaigns and marketing materials. - Maintain accurate and up-to-date records in the CRM system. - Collaborate with sales and marketing teams to refine strategies and approaches. - Provide feedback on outreach effectiveness and market trends to improve strategies. - Participate in training sessions to gain product knowledge and sales techniques. - Stay informed about industry developments and competitor activities. - Utilize social media platforms to engage with potential customers. - Prepare weekly reports on lead generation activities and outcomes. - Contribute to team meetings and share insights to promote a collaborative environment. Required Qualifications: - Bachelor's degree in business, marketing, or a related field. - Strong verbal and written communication skills. - Ability to develop rapport with potential customers. - Familiarity with CRM tools and sales software. - Basic understanding of sales principles and practices. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Strong organizational and time management skills. - Ability to work independently and as part of a team. - Willingness to learn and adapt in a fast-paced environment. - Sales or customer service experience is a plus but not mandatory. - Strong research and analytical skills. - Goal-oriented with a positive attitude. - High level of motivation and enthusiasm. - Ability to accept feedback and continuously improve performance. - Willingness to undertake entry-level tasks to gain experience. - Employment Type - fulltime - Experience Level - entry-level - Work Experience (years) 0 - 1 Years - Education - Bachelor's Degree Skills: Time management goal-oriented cold calling communication skill adaptability social media interpersonal skills CRM tool micro soft office suite problem solving research & prospecting organizational skills team collaboration sales principles research skills product knowledge sales analytical skills

Responsibilities: Sales Strategy & Execution: - Develop and execute a comprehensive sales strategy to achieve and exceed assigned sales targets. - Identify and qualify potential leads through proactive outreach, networking, and market research. - Conduct thorough needs analysis and present tailored cloud/cloud security solutions to address client requirements. - Manage the entire sales cycle from initial contact to contract closure, ensuring a smooth and efficient process. - Maintain accurate and up-to-date sales records in CRM (e.g., Salesforce, HubSpot). - Forecast sales accurately and provide regular updates to management. Relationship Management: - Build and maintain strong relationships with key decision-makers and influencers within target accounts (CIOs, CISOs, IT Directors, etc. - Act as a trusted advisor, providing expert guidance on cloud/cloud security best practices and solutions. - Collaborate with internal teams (e.g., pre-sales, technical support, marketing) to ensure customer satisfaction and successful solution implementation. - Attend industry events and conferences to network and generate leads. Product & Market Knowledge: - Maintain a deep understanding of [Your Company Name]'s cloud/cloud security solutions and their competitive advantages. - Stay up-to-date on industry trends, emerging technologies, and competitor activities. - Effectively communicate the value proposition of our solutions to diverse audiences. - Understand the competitive landscape, and be able to articulate why our solutions are a better fit. Proposal & Contract Management: - Develop compelling proposals and presentations that clearly articulate the value of our solutions. - Negotiate pricing and contract terms to maximize revenue and profitability. - Ensure all contracts are reviewed and approved by relevant stakeholders. Qualifications: - Bachelor's degree in Business Administration, Computer Science, or a related field. - 3-4 years of proven experience in B2B enterprise sales, preferably selling cloud or cloud security solutions. - Demonstrated track record of consistently achieving and exceeding sales targets. - Strong understanding of cloud computing concepts (IaaS, PaaS, SaaS) and cloud security principles. - Excellent communication, presentation, and negotiation skills. - Ability to build and maintain strong relationships with C-level executives. - Self-motivated, results-oriented, and able to work independently. - Proficiency in CRM software (e.g., Salesforce, HubSpot). - Ability to learn complex technical information, and translate that information into business value. - Experience with long sales cycles. - Experience selling to large enterprise companies. Preferred Qualifications: - Industry certifications (e.g., AWS Certified Cloud Practitioner, Azure Fundamentals, CISSP). - Existing network of contacts within the cloud/cloud security industry. - Experience selling specific cloud security solutions such as: CASB, SWG, ZTNA, or similar.

We seek a highly motivated and technically proficient Sales Operations Intern to assist in optimizing sales operations and evaluating new AI tools to drive efficiency. You will work closely with the VP of Sales to support performance tracking, process improvements, CRM management, and tech stack optimization. This role requires a candidate with strong analytical skills and a technical mindset who can work with CRM systems and data tools. Responsibilities : - Assist in tracking and analyzing daily sales metrics to optimize performance. - Support CRM management and improve workflows with automation tools. - Evaluate and recommend new AI-driven sales tools to enhance sales efficiency. - Generate daily reports for management, ensuring accurate data across systems. - Collaborate with sales reps to ensure data accuracy and pipeline integrity Qualifications Technical Proficiency : Strong understanding of sales tools (CRM systems, automation tools) and ability to quickly learn and adopt new technologies. Data Analysis Skills : Proficiency in Excel, Google Sheets, or similar tools for generating and analyzing sales performance reports. AI/Tech Savvy : Interest and knowledge in AI tools, with the ability to evaluate their potential impact on sales processes. Problem-Solving Abilities : Ability to streamline workflows and optimize sales operations using automation and data-driven insights. Attention to Detail : Strong organizational skills with an eye for maintaining data accuracy across systems. Communication Skills : Ability to collaborate with sales reps, ensuring smooth communication and adherence to operational processes. Ideal Candidate : Educational Background : Preferred candidates will have a background in technical fields (e.g., Computer Science, Data Analytics) or Business/Management, focusing on technology. Experience : Prior exposure to CRM tools, sales automation, or data analysis (internships or coursework) is a plus. Tech Enthusiast : Keen interest in AI-driven sales tools and how they can transform sales efficiency. Analytical Mindset : Can translate data insights into actionable improvements for sales teams. Learning Opportunities: - Hands-on experience with leading CRM systems, automation tools, and AI sales solutions. - Exposure to sales operations, process optimization, and cross-functional collaboration. - Develop a strong understanding of AI's role in enhancing sales workflows in a SaaS environment. Career Path : This role offers a foundation for careers in Sales Operations, Revenue Operations, or Sales Enablement with potential for growth into roles such as CRM Administrator, AI Sales Tools Specialist, or Sales Operations Manager

Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and maintain strong relationships with customers, serving as their trusted advisor and advocate within the company. - Proactive Engagement: Regularly check in with customers to understand their needs, address concerns, and provide updates on new features or best practices. - Value Realization: Help customers measure and realize the value of our solutions, guiding them to achieve their business goals. - Issue Resolution: Identify and address any issues or challenges customers may face, collaborating with internal teams to ensure timely resolutions. - Feedback Loop: Gather customer feedback and insights to inform product development and improvement initiatives. - Training and Support: Provide training and support to customers, enabling them to use our solutions effectively and independently. - Reporting: Monitor customer health metrics and provide regular reports on customer satisfaction, engagement, and retention. Qualifications: - Experience: Experience in customer success, account management, or a related field, preferably within the technology or SaaS industry. - Education: Bachelor's degree in Business, Marketing, or a related field. - Technical Skills: Familiarity with cloud technologies and the ability to understand technical concepts related to our solutions. - Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with customers. - Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to addressing customer needs. - Team Player: Ability to collaborate effectively with cross-functional teams, including sales, support, and product management. - Customer-focused: A genuine passion for helping customers succeed and a commitment to delivering exceptional service. What We Offer: - The opportunity to make a significant impact on customer satisfaction and retention within a high-growth startup. - Compensation: Competitive (Based on Experience) + Performance-Based Incentives + Equity. - Competitive compensation package with performance-based incentives and equity options. - A collaborative and innovative work environment that fosters creativity and professional development. - Career growth and development opportunities as the company expands. - Employment Type: fulltime

Experience: 5+ years Reports to: CTO Qualification: BE/ B.Tech /BSC /BCA/ MTech / ME About the Role: We are seeking a skilled and experienced ISMS Lead Implementer to oversee and enhance our Information Security Management System (ISMS). The ISMS Lead Implementer will play a pivotal role in ensuring the confidentiality, integrity, and availability of our information assets. This role requires a proactive individual who can manage compliance with standards like ISO/IEC 27001, conduct risk assessments, and foster a culture of security awareness within the organization. Key Responsibilities: 1. Developing and Implementing ISMS Policies and Procedures: - Analyze organizational security requirements and develop comprehensive policies. - Ensure compliance with standards such as ISO/IEC 27001. - Regularly review and update policies to align with emerging threats and regulatory changes. 2. Conducting Risk Assessments and Management: - Identify potential threats and vulnerabilities to information assets. - Evaluate risks and implement mitigation strategies to safeguard critical information. - Perform periodic risk assessments to ensure ongoing security. 3. Ensuring Legal and Regulatory Compliance: - Stay updated on changes in information security laws and standards. - Advise senior management on compliance requirements and implications. - Implement measures to achieve and maintain compliance. 4. Managing Security Incidents: - Develop and maintain an Incident Response Plan. - Coordinate responses to security incidents, including investigation and corrective actions. - Conduct post-incident reviews to identify areas for improvement. 5. Training and Awareness Programs: - Design and implement training programs to promote a security-conscious culture. - Raise awareness about security policies, roles, and responsibilities across the organization. 6. Monitoring and Reporting: - Monitor adherence to ISMS policies and conduct regular audits. - Report information security statuses and audit findings to senior management. - Recommend improvements based on analysis of trends and assessments. 7. Liaising with External Auditors and Regulators: - Act as the primary contact for external audits and assessments. - Provide required documentation and implement recommended actions to ensure compliance. 8. Managing Information Security Projects: - Plan and execute security initiatives to strengthen the ISMS framework. - Manage project timelines, resources, and evaluate project outcomes. 9. Maintaining Business Continuity and Disaster Recovery Plans: - Develop and test business continuity and disaster recovery plans. - Ensure preparedness for unforeseen disruptions and lead recovery efforts. 10. Collaboration with IT and Other Departments: - Work with IT to implement technical security controls. - Coordinate with HR to ensure security practices are embedded in onboarding and offboarding processes. - Collaborate with other departments to identify and mitigate security risks. Qualifications & Requirements: - Experience: 3 to 5 years in ISMS implementation and management. - Strong understanding of ISO/IEC 27001 standards and information security frameworks. - Proven ability to conduct risk assessments, manage incidents, and oversee audits. - Experience in business continuity planning and disaster recovery. - Excellent communication and interpersonal skills to collaborate with cross-functional teams. - Strong problem-solving and analytical abilities. - - the candidate must have a very good communication skill.

- The Customer Success Manager for AWS Solutions is a pivotal role within our organization aimed at enhancing customer satisfaction and driving value from our AWS offerings. - In this role, the manager will be responsible for ensuring that clients successfully implement and utilize AWS services to meet their business objectives. - This position entails working closely with customers to understand their unique needs, providing solutions, and fostering long-term relationships that lead to customer loyalty and retention. - The Customer Success Manager will also play a crucial role in identifying upselling opportunities and advocating for product improvements based on customer feedback. - This role requires a deep understanding of AWS products and services, coupled with excellent interpersonal skills to effectively engage with stakeholders. - By successfully executing these responsibilities, the Customer Success Manager will significantly contribute to the overall success and growth of both the clients and the organization. Key Responsibilities: - Serve as the primary point of contact for allocated AWS clients. - Develop comprehensive onboarding plans for new customers to facilitate smooth AWS service adoption. - Conduct regular check-ins with clients to assess satisfaction and gather feedback. - Ensure clients achieve their desired outcomes through effective utilization of AWS solutions. - Identify opportunities for upselling additional AWS services and solutions. - Provide training sessions and resources to enhance customers' understanding of AWS products. - Collaborate with technical teams to address and resolve any product issues or concerns. - Monitor key performance indicators and metrics to measure customer success. - Proactively identify and mitigate risks to customer satisfaction and retention. - Maintain comprehensive records of customer interactions and service queries. -Develop and implement customer success strategies and best practices.

We seek a highly motivated and technically proficient Sales Operations Intern to assist in optimizing sales operations and evaluating new AI tools to drive efficiency. You will work closely with the VP of Sales to support performance tracking, process improvements, CRM management, and tech stack optimization. This role requires a candidate with strong analytical skills and a technical mindset who can work with CRM systems and data tools. Responsibilities : - Assist in tracking and analyzing daily sales metrics to optimize performance. - Support CRM management and improve workflows with automation tools. - Evaluate and recommend new AI-driven sales tools to enhance sales efficiency. - Generate daily reports for management, ensuring accurate data across systems. - Collaborate with sales reps to ensure data accuracy and pipeline integrity Qualifications Technical Proficiency : Strong understanding of sales tools (CRM systems, automation tools) and ability to quickly learn and adopt new technologies. Data Analysis Skills : Proficiency in Excel, Google Sheets, or similar tools for generating and analyzing sales performance reports. AI/Tech Savvy : Interest and knowledge in AI tools, with the ability to evaluate their potential impact on sales processes. Problem-Solving Abilities : Ability to streamline workflows and optimize sales operations using automation and data-driven insights. Attention to Detail : Strong organizational skills with an eye for maintaining data accuracy across systems. Communication Skills : Ability to collaborate with sales reps, ensuring smooth communication and adherence to operational processes. Ideal Candidate : Educational Background : Preferred candidates will have a background in technical fields (e.g., Computer Science, Data Analytics) or Business/Management, focusing on technology. Experience : Prior exposure to CRM tools, sales automation, or data analysis (internships or coursework) is a plus. Tech Enthusiast : Keen interest in AI-driven sales tools and how they can transform sales efficiency. Analytical Mindset : Can translate data insights into actionable improvements for sales teams. Learning Opportunities: - Hands-on experience with leading CRM systems, automation tools, and AI sales solutions. - Exposure to sales operations, process optimization, and cross-functional collaboration. - Develop a strong understanding of AI's role in enhancing sales workflows in a SaaS environment. Career Path : This role offers a foundation for careers in Sales Operations, Revenue Operations, or Sales Enablement with potential for growth into roles such as CRM Administrator, AI Sales Tools Specialist, or Sales Operations Manager

About Nimesa Nimesa is a venture-funded product based startup, founded by Ex Netapp, and Oracle executives. We are building award-winning product to help businesses recover from cyberattacks instantly. Nimesa is protecting many marquee brands in India and the US in BFSI, healthcare, Govt, fintech, and other industries. Job Description Our data protection company is seeking a IT Recruiter to acquire new talent for our rapidly growing departments. We are looking for someone who can keep pace with current growth and recruit talents according to our organizations needs. The successful candidate will have a keen eye when reviewing resumes and conducting pre-screening interviews. If you re sharp, professional, and have good communication skills, we would like to speak with you about this opportunity. We would like to hear from you if: You have strong attention to detail and strive to optimise processes to create efficiencies You are energised by asking questions and thinking creatively to develop innovative talent solutions. Your influencing and flexible engagement style make you a vital part of the growth & success of the company. Responsibilities Develop and execute effective talent acquisition strategies for Technical Hiring Utilize advanced sourcing techniques to identify and attract top-tier talent. Collaborate with hiring managers to understand specific role requirements and create targeted recruitment plans. Conduct thorough screening and assessment processes to ensure the selection of high-performing candidates. Manage end-to-end recruitment processes, including job postings, interview coordination, and offer negotiation. Build and maintain a robust pipeline of potential candidates through networking, industry events, and other channels. Stay updated on industry trends and competitor practices to enhance recruitment strategies. Requirements Bachelors/Masters degree in Human Resources, or a related field is must. Knowledge of advanced sourcing techniques and tools for Technical talent acquisition. Familiarity with the Technical roles, including understanding key skills and attributes for success. Excellent communication and interpersonal skills to effectively collaborate with hiring managers and candidates. Ability to work in a fast-paced environment and manage multiple priorities simultaneously. Data-driven approach to recruitment, with a focus on measurable outcomes and continuous improvement. Knowledge of trends in IT Market. Preferred Relevant certifications in talent acquisition or recruitment. Experience - 6 Months to 1 year as a Talent Acquisition Specialist in a high-growth Enterprise SaaS environment. Strong understanding of the Enterprise SaaS landscape and its specific hiring challenges. Experience with Applicant Tracking Systems (ATS) and other recruitment technologies. Demonstrated success in building diverse and inclusive IT teams. Join us in revolutionizing the future of Enterprise SaaS! If youre passionate about finding the best talent and thrive in a dynamic environment, we want to hear from you. If you are looking for a role where you can truly make a positive impact, take ownership, build a career and make change - apply now. Location: HSR Layout, Bengaluru (In-Office)

We are seeking a motivated and detail-oriented IT Sales Admin to support our sales team in managing administrative tasks and ensuring smooth operation of sales processes. This internship provides hands-on experience in sales operations within the IT industry and is an excellent opportunity to develop skills in customer relations, data management, and technology sales. Key Responsibilities : Sales Support : - Assist the sales team in preparing proposals, quotations, and contracts. - Process and manage sales orders in the CRM system. - Coordinate with the sales team to ensure timely delivery of products and services. CRM Management : - Update and maintain customer and sales records in the CRM system. - Generate sales reports and dashboards for management. - Assist with tracking customer interactions and opportunities. Customer Communication : - Serve as a point of contact for customer inquiries regarding sales orders and product information. - Help coordinate customer meetings and follow-ups. Administrative Support : - Manage documentation, including contracts, agreements, and sales-related materials. - Organize and file digital documents in relevant databases. - Assist in managing sales calendars and scheduling meetings. Collaboration : - Work closely with the IT and Sales teams to ensure product knowledge and service updates are aligned. - Coordinate with the logistics team to ensure timely delivery and fulfillment of orders. Skills & Qualifications : - Education : Currently pursuing a degree in Business, IT, Marketing, or a related field. Technical Skills : - Basic knowledge of CRM software (Salesforce, HubSpot, etc.) is a plus. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). - Communication : Strong verbal and written communication skills. - Attention to Detail : High level of accuracy in handling sales data and documentation. - Team Player : Ability to work collaboratively in a fast-paced team environment. - Problem-Solving : Strong analytical skills and the ability to think on your feet. What You Will Gain : - Hands-on experience in IT sales and sales operations. - Exposure to CRM tools and sales management systems. - Opportunity to work in a collaborative and fast-paced IT environment. - Mentorship and career development opportunities.

Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and maintain strong relationships with customers, serving as their trusted advisor and advocate within the company. - Proactive Engagement: Regularly check in with customers to understand their needs, address concerns, and provide updates on new features or best practices. - Value Realization: Help customers measure and realize the value of our solutions, guiding them to achieve their business goals. - Issue Resolution: Identify and address any issues or challenges customers may face, collaborating with internal teams to ensure timely resolutions. - Feedback Loop: Gather customer feedback and insights to inform product development and improvement initiatives. - Training and Support: Provide training and support to customers, enabling them to use our solutions effectively and independently. - Reporting: Monitor customer health metrics and provide regular reports on customer satisfaction, engagement, and retention. Qualifications: - Experience: Experience in customer success, account management, or a related field, preferably within the technology or SaaS industry. - Education: Bachelor's degree in Business, Marketing, or a related field. - Technical Skills: Familiarity with cloud technologies and the ability to understand technical concepts related to our solutions. - Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with customers. - Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to addressing customer needs. - Team Player: Ability to collaborate effectively with cross-functional teams, including sales, support, and product management. - Customer-focused: A genuine passion for helping customers succeed and a commitment to delivering exceptional service. What We Offer: - The opportunity to make a significant impact on customer satisfaction and retention within a high-growth startup. - Compensation: Competitive (Based on Experience) + Performance-Based Incentives + Equity. - Competitive compensation package with performance-based incentives and equity options. - A collaborative and innovative work environment that fosters creativity and professional development. - Career growth and development opportunities as the company expands. - Employment Type: fulltime - Experience Level: mid-senior-level - Work Experience (years): 3 - 7 Years - Education: Bachelor's Degree

How do you like to educate and sell SaaS products to IT leaders of the world's leading companies and govt agencies that can save their critical cloud infrastructure from downtime or pay ransom to attackers? - We are hiring a Cloud Sales specialist for Nimesa.io- These are the founding sales hires in the company, so we know, we have a whole lot to learn about how to equip + enable you to be successful - Here is the ICP you will need to sell to:- - NA OR APAC OR EMEA geography - B2B businesses, 500-5000 employees in size - Businesses who are running mission-critical workloads on AWS\Azure - Selling to enterprises via an outbound sales motion - Primary buyer of Nimesa.io tends to be CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps - Users of Nimesa are Devops team/SRE engineers - Why do they buy and use Nimesa.io?- - DevOps team/ SRE engineers have a job to make sure their Cloud applications are always up and running and there should not be any data loss due to any outages cyber-attacks or human errors - Today, they get that by writing lots of scripts or using some basic tools provided by cloud vendors, both approaches have many gaps which are usually exploited by attackers for ransom demands or lead to downtime in the event of an outage - As they are usually not cloud security recovery experts, it's quite complex and error-prone to do this job along with 100s of other activities they need to perform to keep the lights on in their cloud environment - Nimesa.io delivers recovery as a services platform that archives 100% DR use cases within a few minutes in the pay-as-you-go model and can be deployed and managed very large and complex cloud environment within 15 mins. So they are always recoverable in case of any cyber-attacks, human error, or cloud outages. - Our architecture keeps clients' DR costs 90% less than traditional DR solutions and for most clients it's paid for itself by their current AWS\Azure billing. - You will work closely with founders, presales, and engineering teams in building our pipeline and closing revenue as well as being instrumental in making our sales playbook more robust. - While Nimesa.io is used by SMBs, midmarkets, Enterprises as well as startups. Our current sales motion is targeted to $12K-$50K ACV with 1-3 months of sales cycle. - In the past 24 months of selling Nimesa.io, We've learned how to craft messages, cold call people, pitch to the ICP, run a demo, show the ROI of the product, negotiate, and close customers in double-digit. - TBH, this is nowhere close to what high-potential sales folks can do. - So, if you are one such, We want to bring you in, and let's make the world a bit safer together! - We feel if you have a few years(4-10) of experience in prospecting successfully with outbound motion with a bit of technical acumen and willingness to learn the best practices of SaaS selling you will shine in the role, but we always love to talk to someone who does not fit in typical profile but has the energy to prove us wrong. Support you will get: - All required training to be successful - Tools(outreach, data, CRM, SN) - One full-time young graduate to assist you(optional) - Marketing materials - Product Demo, Pilots by presales team Comp Plan structure: Monthly Base-+ commission: -Base will be accrued and start paying after the first revenue

We are seeking a motivated and creative Digital Marketing Intern to join our dynamic marketing team. As an intern, you will assist in the planning, execution, and optimization of online marketing strategies to promote our services and solutions. This role is a perfect opportunity for individuals looking to gain hands-on experience in digital marketing while working closely with experienced professionals in the IT industry. Key Responsibilities: Content Creation: - Assist in developing engaging content for blogs, social media, websites, and email campaigns. - Collaborate with the design team to create visuals, infographics, and videos to support content. Social Media Management: - Help in managing and updating company social media profiles (LinkedIn, Twitter, Facebook, Instagram). - Create posts, engage with followers, and analyze the performance of social media campaigns. SEO and SEM: - Conduct keyword research and use SEO best practices to optimize website content. - Support paid advertising campaigns on Google and social media platforms. Email Marketing: - Assist in creating and distributing email newsletters, promotional emails, and other digital communications. - Analyze email performance and suggest improvements to increase engagement. Website and Analytics: - Monitor and analyze website traffic using Google Analytics and other tracking tools. - Support A/B testing and user behavior analysis to improve website performance. Market Research: - Research competitors and industry trends to identify new marketing opportunities. - Compile insights on target audiences, emerging technologies, and digital marketing best practices. Campaign Support: - Assist in running digital campaigns (e.g., product launches, webinars) and analyze their success. - Coordinate with various departments to ensure smooth execution of marketing initiatives. Reporting: - Help prepare performance reports and dashboards using data from Google Analytics and other marketing tools. - Present key findings and recommendations for continuous improvement. Qualifications: - Currently pursuing a degree in Marketing, Communications, Business, or a related field. - Basic understanding of digital marketing concepts, including social media, and content marketing. - Familiarity with tools like Google Analytics, Google Ads and social media platforms. - Excellent verbal and written communication skills. - Strong organizational skills and the ability to manage multiple projects. - Enthusiastic to learn and stay updated on the latest digital marketing trends. - Creative mindset and attention to detail. Preferred Skills (not required but a plus): - Experience with graphic design tools (e.g., Canva, Adobe Creative Suite). - Basic knowledge of HTML, CSS, or WordPress. - Previous experience in digital marketing or internships in a similar role.

About the Position: As an Account Executive on our growing sales team, you'll play a crucial role in expanding our reach and impact. This is a unique opportunity to join our initial sales team and be part of a high-energy, fast-paced startup. You will engage with potential clients, understand their specific challenges, recommend tailored solutions, and manage the end-to-end sales process. You'll need to bring a multidimensional approach, combining strategic outreach, consultative sales skills, and creative follow-up tactics to close deals effectively. Key Responsibilities: - Identify, engage, and qualify potential customers through various channels, including cold calls, email campaigns, and LinkedIn outreach. - Conduct product demos and presentations, effectively communicating Nimesa's value proposition to CXO-level and IT stakeholders. - Build relationships with mid-market and enterprise customers, focusing on CIOs, IT Managers, and decision-makers. - Manage the sales cycle from lead generation to closing, with an emphasis on consultative selling and customer pain-point resolution. - Drive new business by targeting and engaging prospects in the USA and UK markets, as well as the domestic India market. - Collaborate closely with internal teams to understand Nimesa's products and solutions, ensuring accurate and compelling messaging. - Leverage sales methodologies such as MEDDPICC to qualify opportunities and maximise conversion rates. - Develop creative follow-up strategies to nurture relationships and move deals forward. - Achieve sales targets and contribute to the company's growth by closing high-value deals. Position Requirements: - Experience: Minimum of 3+ years in demand generation, qualification, appointment setting, and presenting to CXO levels in either international or India markets. - Market Knowledge: Proven experience selling to CIOs or IT Managers in mid-market and enterprise segments is required. - Industry Knowledge: Experience in SaaS, backup/recovery, disaster recovery (DR), or cloud services (AWS/Azure) sales is highly advantageous. - Sales Regions: Prior experience selling to the USA or UK markets is preferred. - Sales Methodology: Familiarity with MEDDPICC or similar sales methodologies is a plus. - Communication Skills: Excellent verbal and written communication skills across phone, email, and LinkedIn. - Consultative Selling: Strong consultative skills with a focus on understanding and solving customer pain points. - Time Zone Flexibility: Willingness to work in US/UK time zones when required. - Startup Mindset: Enthusiastic about joining a high-tech startup with an ambitious growth trajectory. What We Offer: - Growth Opportunities: Opportunity to work in a high-growth environment with potential for rapid career progression. - Innovative Environment: Be part of a dynamic team, building solutions that address critical cyber security and cloud resilience challenges. - Professional Development: Learn best-in-class sales processes and methodologies to refine your skills and grow in your career. If you're an ambitious, consultative sales professional excited to help organisations overcome complex challenges in cloud resiliency, Nimesa would love to hear from you! - Employment Type-fulltime - Experience Level-associate, mid-senior-level, director-vp - Work Experience (years) 3 - 20 Years - Education Bachelor's Degree Skills: It sales communication skills sales methodologies (meddpicc) pipeline management consultative selling cloud market research networking relationship building Enterprise aws email campaign LinkedIn out research amazon web services (aws), cold calling.

How do you like to educate and sell SaaS products to IT leaders of the world's leading companies and govt agencies that can save their critical cloud infrastructure from downtime or pay ransom to attackers? - We are hiring a Cloud Sales specialist for Nimesa.io- These are the founding sales hires in the company, so we know, we have a whole lot to learn about how to equip + enable you to be successful - Here is the ICP you will need to sell to:- - NA OR APAC OR EMEA geography - B2B businesses, 500-5000 employees in size - Businesses who are running mission-critical workloads on AWS\Azure - Selling to enterprises via an outbound sales motion - Primary buyer of Nimesa.io tends to be CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps - Users of Nimesa are Devops team/SRE engineers - Why do they buy and use Nimesa.io?- - DevOps team/ SRE engineers have a job to make sure their Cloud applications are always up and running and there should not be any data loss due to any outages cyber-attacks or human errors - Today, they get that by writing lots of scripts or using some basic tools provided by cloud vendors, both approaches have many gaps which are usually exploited by attackers for ransom demands or lead to downtime in the event of an outage - As they are usually not cloud security recovery experts, it's quite complex and error-prone to do this job along with 100s of other activities they need to perform to keep the lights on in their cloud environment - Nimesa.io delivers recovery as a services platform that archives 100% DR use cases within a few minutes in the pay-as-you-go model and can be deployed and managed very large and complex cloud environment within 15 mins. So they are always recoverable in case of any cyber-attacks, human error, or cloud outages. - Our architecture keeps clients' DR costs 90% less than traditional DR solutions and for most clients it's paid for itself by their current AWS\Azure billing. - You will work closely with founders, presales, and engineering teams in building our pipeline and closing revenue as well as being instrumental in making our sales playbook more robust. - While Nimesa.io is used by SMBs, midmarkets, Enterprises as well as startups. Our current sales motion is targeted to $12K-$50K ACV with 1-3 months of sales cycle. - In the past 24 months of selling Nimesa.io, We've learned how to craft messages, cold call people, pitch to the ICP, run a demo, show the ROI of the product, negotiate, and close customers in double-digit. - TBH, this is nowhere close to what high-potential sales folks can do. - So, if you are one such, We want to bring you in, and let's make the world a bit safer together! - We feel if you have a few years(4-10) of experience in prospecting successfully with outbound motion with a bit of technical acumen and willingness to learn the best practices of SaaS selling you will shine in the role, but we always love to talk to someone who does not fit in typical profile but has the energy to prove us wrong. Support you will get: - All required training to be successful - Tools(outreach, data, CRM, SN) - One full-time young graduate to assist you(optional) - Marketing materials - Product Demo, Pilots by presales team Comp Plan structure: Monthly Base-+ commission: -Base will be accrued and start paying after the first revenue About Nimesa.io - Nimesa.io is an award-winning, venture-backed startup, with offices in the US, and India. Nimesa.io is on the mission of simplifying disaster recovery management for all sizes of cloud customers so they never face any downtime, data loss, financial loss, or reputation loss after any catastrophic event. Nimesa.io is already deployed and used by many marquee brands in banking, BFSI, Healthtech, fintech, SaaS, govt agencies, and other domains across the world.