R1 is leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation: Assistant Operations Manager/Associate Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities: Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. Manages people and drives retention Analysis data to identify process gaps, prepare reports Performance management First level of escalation Work in all shifts on a rotational basis Need to be cost efficient with regards to processes, resource utilization and overall constant cost management Must operate utilizing aggressive operating metrics. Qualifications: 6-7 Years of overall RCM experience & 2+ Years in People Mangement Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers') Good analytical skills and proficiency with MS Word, Excel and Powerpoint (Typing speed of 30 WPM) Good communication Skills (both written & verbal) Skill Set: Candidate should be good in Denial Management Ability to interact positively with team members, peer group and seniors. Subject matter expert in AR follow up Demonstrated ability to exceed performance targets Ability to effectively prioritize individual and team responsibilities Communicates well in front of groups, both large and small. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOP’s, TAT’s for ongoing and upcoming projects. What will you need: Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Responsibilities: Identify, analyze, and manage all issues about claims edits and rejects Coordinate, assign, audit, and supervise work with all India BSO teams to ensure productivity standards and goals are consistently met. Review and analyze top edits and rejects with BSO global team every week. Identify the opportunities for edits and rejects that could be reduced Active participation in weekly calls; top edits and rejects review call with the onshore team Oversee monthly reporting, weekly DNFB, monthly performance deck, Supervise staff including performance management, training and development, workflow planning, hiring, and disciplinary actions. Implement and maintain department compliance with new and existing policies and procedures. Ensure timely completion of month-end duties and perform other duties as assigned. Continually evaluate claim processing business and make suggestions for improvement. Knowledgeable in end to end revenue cycle management Reliable and punctual in reporting for work and taking designated breaks. What You Should Have to Qualify 8+ years of background in claims edits and clearing house rejects aspects of revenue cycle management. Preference will be given if have hospital billing experience. 4+ years of management experience leading or supervising billers. Must possess strong working knowledge of CPT, ICD10, Denials, edits, rejects. Demonstrate ability in managing projects with multi-disciplinary teams, with exceptional relationship-building skills. Ability to effectively speak with providers, employees, and all levels of staff within the company. Practical work experience desired in client relations, implementation and support, and process planning and improvement. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook). Strong work ethic and professional communication. Be organized, ahead of schedule, communicative, and accountable. In short, own your role entirely, while being open to critiques, suggestions, and new ideas. Strong attention to detail and keep a constant eye out for opportunities to improve efficiency. Be passionate about customer service. You love helping people, and you constantly strive to deliver great solutions. Have experience with hospital billing and Meditech software will be given preference. Ability to adapt to changing priorities and handle multiple tasks simultaneously. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Key Responsibilities: User Access Provisioning & Deprovisioning: Process job orders to grant or revoke access in the IDM tool as per company policies. Role Assignment: Assign appropriate roles based on the user’s subprocess and department to ensure correct system access. Access Management & Follow-Ups: Oversee the entire lifecycle of user access, including administrative functions, provisioning, and necessary follow-ups for access creation. Deactivation Requests: Ensure all user deactivation requests are processed within 24 hours to maintain security compliance. ServiceNow Ticket Handling: Manage access-related ServiceNow tickets, including requests for creation, modification, extension, and deactivation of user accounts. Email Support: Provide email-based assistance for access modifications, including handling requests for NPI/Tax ID additions. Multi-Factor Authentication (MFA) Assistance: Support users in setting up and troubleshooting MFA for portals such as Availity and SSI. Required Skills & Qualifications: Experience with IDM tools and user access management. Familiarity with ServiceNow or other ITSM ticketing systems. Strong understanding of access control principles and best practices. Ability to handle multiple requests with attention to detail and within set SLAs. Excellent communication skills for user support via email and troubleshooting. Experience working with MFA solutions and assisting users with authentication setups. Preferred Qualifications: Prior experience in Identity & Access Management (IAM) roles. Knowledge of IT security policies related to access management Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

About R1 R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1® is a publicly traded organization with employees throughout the US and other international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, our employees, and the communities we operate in. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure. quickly driving sustainable improvements to net patient revenue and cash flows. while reducing operating costs and enhancing the patient experience. Our approach to building software is disciplined and quality-focused with an emphasis on creativity, craftsmanship and commitment. We are looking for smart, quality-minded individuals who want to be a part of a high functioning, dynamic global team. Position Summary As an Engineer you will work as part of the development team and participate in the design and development of healthcare software reporting systems. You will employ cutting edge web-based and database technologies. Being an experienced person in team, expectation will be to mentor engineers and trainees. You will work closely with other team members for the delivery of projects. Key Duties & Responsibilities Estimates and develops scalable solutions using .Net technologies in a highly collaborative agile environment with strong experience in C#, ASP.net Core, Web API. Develops relevant documentation around the solutions Guide team members to build software with right engineering practices in the area of design, code and test. Support team members in resolving complex issues. Collaborate with the Agile practitioners to help avoid distractions for the team, so that the team is focused on delivering their sprint commitments. Conducts/participates in Code Reviews with Peers/Technical Lead. Performs unit, integration and system testing to ensure quality release of the product. Contributes to system architectural design and planning discussions Identifies issues, conducts root cause analysis, recommends and implements solutions. Takes initiative and ownership to drive development projects and invests in self-development Actively participate in Sprint demos and present their stories worked. Qualification: B.E/B. Tech/MCA or equivalent professional degree Experience, Skills & Knowledge 3 - 7 years of experience designing and developing n-tier Web applications using .Net Framework, .Net Core, ASP.Net, WCF and C#, MVC 4/5 Web Development, RESTful API Services, Web API and JSON Exposure to Agile Scrum and associated framework, User Stories /product backlog and TFS / JIRA Usage. Should have knowledge of scripting framework like: Angular Js and React Js Experience with source control like Git or Bitbucket is preferred. Proven experience with AJAX, jQuery, Angular 2/4, JavaScript, CSS Knowledge of SOLID principles Working experience with design principles including design patterns. Good to have exposure in one or more Implementation of CI & CD using Jenkins, Dockers containerization Excellent verbal and written communication and organizational skills, keen attention to details and multi-tasking abilities. Knowledge of API development with understanding of HTTP and REST architecture Expertise in unit testing frameworks (XUnit / NUnit / MSTest) and integration testing Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities Key duties & responsibilities Directly contributes as a member of a scrum team to the test-driven development of software features and non-functional quality attributes, applying software engineering best practices and authoring integration tests. Provides thoughtful recommendations in sessions with scrum team members to structure solution source code and implementation approaches — emphasizing the need to optimize code that follows engineering best practices, and maximizes maintainability, testability and performance. Ensures SOLID principles and standard design patterns are applied to system architectures and implementations. Drive adoption of modern engineering practices such as Continuous Integration, Continuous Deployment, Code Reviews, TDD, Functional\Non-Functional testing, Test Automation, Performance Engineering etc. to deliver high-quality, high-value software Works with product management, business stakeholders and application architects to understand software requirements and helps estimate epics, features and stories. Scripts and maintains automated build steps, continuous integration systems and staging environments. Provides skillful communication and respectful listening — conveying logical and structured thoughts, truthfulness, empathy, confidence and friendliness. Applies consistent levels of strategic thinking, judgment, decision making, attention to detail, teamwork, organization, innovation and initiative. Foster a culture and mindset of continuous learning to develop agility using the three pillars transparency, inspection and adaptation across levels and geographies. Mentors other members of the development team. Evaluates, understands and recommends new technology, languages or development practices that have benefits for implementing. Experience, Skills and Knowledge 12+ years of experience designing and developing n-tier Web applications Well versed with C#, modern UI technologies and database, ORM technologies. Must have solid understanding of modern architectural and design patterns. Advanced knowledge of general engineering concepts like design patterns, OO programming, and SOLID principles, HTTP, MVC, APIs, data structures, and algorithms. Advanced knowledge and experience with automated test tools and techniques including test-driven development, behavior-driven development, automated acceptance testing, Gherkin & Given/When/Then. Advanced knowledge and experience with Microsoft development technologies and tools: C#, Visual Studio or Visual Studio Code, .NET Framework/Core, and Entity Framework. Advanced knowledge and experience with REST and WebAPIs including but not limited to Web Sockets, JSON, RAML, Swagger, OData, or GraphQL. Good working understanding and experience with DevOps practices in source code management, continuous build and deployment tools including but not limited to git, Jira, Jenkins, Docker, Kubernetes, APM tools. Working understanding and experience with secure coding practices: OWASP, XSS, CSRF, SSO/Authentication, static code analysis tools, ethical hacking. Working understanding of application architecture concepts like microservices, Domain-Driven Design, broker pattern/message bus, event-driven, CQRS, ports & adapters/hexagonal/onion, SOA. Deep expertise in one or more Clouds (Azure, AWS, Google Cloud) Strong exposure to Agile software development methodologies and enabling tools such as Jira, Confluence Excellent communicator with demonstrable ability of influencing decisions Knowledge of healthcare revenue cycle management, HL7, EMR systems, HIPAA, FHIR would be preferred. Good working understanding of application architecture concepts like microservices, Domain-Driven Design, broker pattern/message bus, event-driven, CQRS, ports & adapters/hexagonal/onion, SOA would be preferred Key competency profile Spot new opportunities by anticipating change and planning accordingly Find ways to better serve customers and patients. Be accountable for customer service of highest quality Create connections across teams by valuing differences and including others Own your development by implementing and sharing your learnings Motivate each other to perform at our highest level Help people improve by learning from successes and failures Work the right way by acting with integrity and living our values every day Succeed by proactively identifying problems and solutions for yourself and others. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job description: We are looking for a talented, enthusiastic and proactive Azure Infrastructure engineering who has experience building CI/CD & IaC pipelines in Azure cloud, to join us for the next stage of our journey into automation. We are seeking highly motivated candidates who can continue to improve and automate our infrastructure while developing tools and standards, as well as helping respond to production issues. As a Azure Infrastructure, you will work closely with agile teams to help deliver the best solutions for our customers. Your insight and expertise will enable our software delivery teams to drastically reduce software cycle time while increasing quality through automation. Responsible for utilizing your technical expertise and experience in driving design and automation of processes to support the Continuous Delivery of application along with Infrastructure as a Code initiatives in major cloud (Azure) using Terraform and Ansible. Responsibilities: Improve the scalability, efficiency and reliability of supporting environments. Work closely with development teams for implementing and maintaining CI/CD pipelines Engineer solutions, systems, and processes adhering to governance and compliance standards. Debug production incidents across our services and at a variety of levels of the stack. Contribute to infrastructure as a code solution that can support hybrid cloud infrastructure. Provide day to day support with code deployments, environment automation, and troubleshooting application and database issues. Release Planning & Coordination: Works with other members of their assigned Value Stream to ensure that the Production releases for their in scope applications/platforms are properly planned and coordinated. This includes Holds Change/Release implementation reviews to ensure thorough and appropriate implementation plans. Manage and maintain reliable environments for Business and QA testers. Collaborate with Dev, QA and other IT teams on software release activities. Document processes and maintain knowledge base articles in Confluence Requirements: Solid working experience with production grade Terraform & Kubernetes (AKS preferred). 6+ years of Azure Infrastructure Engineering which strong Terraform experience Certification Required: AZ 104 Experience with Terraform, Ansible or similar tool, such as Chef/Puppet/Azure CLI/CloudFormation etc for building IaC (Infra as Code) pipelines. Strong experience with developing CI/CD pipelines using tools such as Jenkins, Azure DevOps, etc. Experience with (Git-based) source code versioning tools and VCS (GitHub, BitBucket, GitLab) Experience with programming using PowerShell, shell, python or any language will be a plus. Strong desire to automate tasks and improve how people think and work with technology. Experience with RDBMS (SQL Server) and NoSQL databases (MongoDB) Proven success in implementing infrastructure automation solutions on a large scale, to include on-premise datacenters Skill to utilize tools and services such as Terraform, Azure-DevOps, Kubernetes, Jenkins, Bitbucket, Ansible, Shell/Power shell scripting, Nagios, Docker, Octopus Deploy, Nexus, Vault, Elastic Stack, AppDynamics for alerting/monitoring, and troubleshooting them. Major pluses: Kubernetes, Docker, and Elasticsearch Bachelor’s degree in computer science or any relevant field Any Cloud/DevOps tool certifications will be a huge plus. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Summary As a staff engineer you will be part of development team and apply your expert technical knowledge, broad knowledge of software engineering best practices, problem solving, critical thinking and creativity to build and maintain software products that achieve technical, business and customer experience goals — and inspire other engineers to do the same. You will be responsible towards working with different stakeholders to accomplish business and software engineering goals. Key duties & responsibilities Estimates and develops scalable solutions using .Net technologies in a highly collaborative agile environment with strong experience in C#, ASP.net Core, Web API. Maintain relevant documentation around the solutions. Conducts Code Reviews and ensures SOLID principles and standard design patterns are applied to system architectures and implementations. Evaluates, understands and recommends new technology, languages or development practices that have benefits for implementing. Collaborate with the Agile practitioners to help avoid distractions for the team, so that the team is focused on delivering their sprint commitments. Drive adoption of modern engineering practices such as Continuous Integration, Continuous Deployment, Code Reviews, TDD, Functional\Non-Functional testing, Test Automation, Performance Engineering etc. to deliver high-quality, high-value software Foster a culture and mindset of continuous learning to develop agility using the three pillars transparency, inspection and adaptation across levels and geographies. Mentors other members of the development team. Leads sessions with scrum team members to structure solution source code and designs implementation approaches — optimizing for code that follows engineering best practices, and maximizes maintainability, testability and performance. Relevant exposure to agile ways of working preferably Scrum and Kanban Skills and Knowledge B.E/B. Tech/MCA or equivalent professional degree 5-8 years of experience designing and developing n-tier Web applications using .Net Framework, .Net Core, ASP.Net, WCF and C#, MVC 4/5 Web Development, RESTful API Services, Web API and JSON Well versed with C#, modern UI technologies and database\ORM technologies. Must have solid understanding of modern architectural and design patterns. Comprehensive knowledge of automation testing and modern testing practices e.g., TDD, BDD etc. Strong exposure in one or more Implementation of CI & CD using Jenkins, Dockers containerization. Strong exposure to Agile software development methodologies and enabling tools such as Jira, Confluence Excellent communicator with demonstrable ability of influencing decisions Knowledge of healthcare revenue cycle management, HL7, EMR systems, HIPAA, FHIR would be preferred. Good to have knowledge on Azure Cloud. Good working understanding of application architecture concepts like microservices, Domain-Driven Design, broker pattern/message bus, event-driven, CQRS, ports & adapters/hexagonal/onion, SOA would be preferred Key competency profile Spot new opportunities by anticipating change and planning accordingly. Find ways to better serve customers and patients. Be accountable for customer service of highest quality. Create connections across teams by valuing differences and including others. Own your development by implementing and sharing your learnings. Motivate each other to perform at our highest level. Help people improve by learning from successes and failures. Work the right way by acting with integrity and living our values every day. Succeed by proactively identifying problems and solutions for yourself and others. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities Key duties & responsibilities Directly contributes as a member of a scrum team to the test-driven development of software features and non-functional quality attributes, applying software engineering best practices and authoring integration tests. Provides thoughtful recommendations in sessions with scrum team members to structure solution source code and implementation approaches — emphasizing the need to optimize code that follows engineering best practices, and maximizes maintainability, testability and performance. Ensures SOLID principles and standard design patterns are applied to system architectures and implementations. Drive adoption of modern engineering practices such as Continuous Integration, Continuous Deployment, Code Reviews, TDD, Functional\Non-Functional testing, Test Automation, Performance Engineering etc. to deliver high-quality, high-value software Works with product management, business stakeholders and application architects to understand software requirements and helps estimate epics, features and stories. Scripts and maintains automated build steps, continuous integration systems and staging environments. Provides skillful communication and respectful listening — conveying logical and structured thoughts, truthfulness, empathy, confidence and friendliness. Applies consistent levels of strategic thinking, judgment, decision making, attention to detail, teamwork, organization, innovation and initiative. Foster a culture and mindset of continuous learning to develop agility using the three pillars transparency, inspection and adaptation across levels and geographies. Mentors other members of the development team. Evaluates, understands and recommends new technology, languages or development practices that have benefits for implementing. Experience, Skills and Knowledge 12+ years of experience designing and developing n-tier Web applications Well versed with C#, modern UI technologies and database, ORM technologies. Must have solid understanding of modern architectural and design patterns. Advanced knowledge of general engineering concepts like design patterns, OO programming, and SOLID principles, HTTP, MVC, APIs, data structures, and algorithms. Advanced knowledge and experience with automated test tools and techniques including test-driven development, behavior-driven development, automated acceptance testing, Gherkin & Given/When/Then. Advanced knowledge and experience with Microsoft development technologies and tools: C#, Visual Studio or Visual Studio Code, .NET Framework/Core, and Entity Framework. Advanced knowledge and experience with REST and WebAPIs including but not limited to Web Sockets, JSON, RAML, Swagger, OData, or GraphQL. Good working understanding and experience with DevOps practices in source code management, continuous build and deployment tools including but not limited to git, Jira, Jenkins, Docker, Kubernetes, APM tools. Working understanding and experience with secure coding practices: OWASP, XSS, CSRF, SSO/Authentication, static code analysis tools, ethical hacking. Working understanding of application architecture concepts like microservices, Domain-Driven Design, broker pattern/message bus, event-driven, CQRS, ports & adapters/hexagonal/onion, SOA. Deep expertise in one or more Clouds (Azure, AWS, Google Cloud) Strong exposure to Agile software development methodologies and enabling tools such as Jira, Confluence Excellent communicator with demonstrable ability of influencing decisions Knowledge of healthcare revenue cycle management, HL7, EMR systems, HIPAA, FHIR would be preferred. Good working understanding of application architecture concepts like microservices, Domain-Driven Design, broker pattern/message bus, event-driven, CQRS, ports & adapters/hexagonal/onion, SOA would be preferred Key competency profile Spot new opportunities by anticipating change and planning accordingly Find ways to better serve customers and patients. Be accountable for customer service of highest quality Create connections across teams by valuing differences and including others Own your development by implementing and sharing your learnings Motivate each other to perform at our highest level Help people improve by learning from successes and failures Work the right way by acting with integrity and living our values every day Succeed by proactively identifying problems and solutions for yourself and others. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Operations Manager Role Objective: Manage AR, Denials and Appeal follow up operations team. Essential Duties and Responsibilities: Should have the ability to manage an operations team of 100+ FTEs. Should have the ability to manage multiple provider/hospital sites. Should have the ability to coordinate and proactively communicate with domestic counterparts and leaders. Should have excellent analytical and decision-making skills. Should have strong communication, interpersonal, and presentation skills. Candidate should be self-driven, with leadership abilities and a results-oriented approach. Should be able to identify and implement strategies for process improvement. Should have experience in inter-departmental and intra-departmental coordination with multiple stakeholders. Should have a thorough understanding of AR follow-up, denials, and appeals processes. Should be able to drive KPIs to achieve business metrics. Should ensure the timely delivery of projects and reports. Should have the ability to prepare presentations for business meetings. Should ensure and drive adherence to company policies and compliance standards. Should manage the performance of supervisors and team members. Should lead initiatives for productivity and quality improvement. Should be able to control absenteeism and attrition within organization-defined goals. Certification: N/A Skill Set: Domain knowledge on both CM1500 and UB04 claims follow up. Operations Management. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Pre-requisite: Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOP’s, TAT’s for ongoing and upcoming projects. What will you need: Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

JD Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOP’s, TAT’s for ongoing and upcoming projects. What will you need: Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Technical Skill: Microsoft System Center Configuration Manager (MS SCCM). Vulnerability mitigation Skills. Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022. Advanced troubleshooting skills and ability to diagnose complex issues. Patch Management, Software update & Deployment. OS Management Expertise on Automation and PowerShell. Role & Responsibilities 8-14 years IT professional experience with System Center Configuration Manager (SCCM). Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers. Monitoring and maintaining the health and performance of the SCCM infrastructure. Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points. Troubleshooting SCCM-related issues and implementing solutions. Ensuring high compliance rates for software distribution and workstation patching. Using PowerShell scripting and other automation tools to streamline tasks. Developing and implementing automated solutions for recurring issues. Ensuring compliance with security standards and best practices. Implementing and managing security configurations. Generating custom reports using SCCM reporting tools. Documenting processes, procedures, and troubleshooting steps. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services. Perform 3rd party update configuration and management. Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management). Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. Take part in service delivery processes including Incident management, Request management and Problem management. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Work on assigned incidents, problems, changes, and projects. Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Position Summary The Sr. Manager, IT Project Management will be responsible for providing leadership and project management oversight for our India IT PMO operations. This role will lead a team of IT Project Managers while working directly with senior leaders, product owners, key stakeholders, and various internal IT teams to achieve project objectives. The ideal candidate will be an experienced IT people leader with a strong background in project management, and a proven record of successfully leading complex IT projects across a variety of technical disciplines. This role will provide management of daily project activities across multiple initiatives, serve as a liaison between onshore and offshore teams, and be accountable for the successful delivery of all IT projects involving our India locations. The Sr. Manager will develop and maintain key stakeholder relationships with cross-functional teams and senior management across the R1 organization. Essential Responsibilities Lead a team of IT project managers located in India, providing mentorship, guidance, and professional development opportunities. Ensure adherence to IT PMO project management standards and best practices for all projects. Develop and manage project plans that track tasks, deliverables, and resources to ensure projects are delivered on time, with quality and on budget. Proactively manage, communicate, and mitigate project risks and issues. Provide regular project status reporting for all projects delivered. Lead Waterfall/Agile/Hybrid projects through all phases of the project lifecycle. Manage stakeholder relationships as needed with both IT and business teams. Foster a culture of transparency, collaboration, and innovation. Skills IT Project Management Project management tools such as Microsoft Project, Service Now SPM, or similar Stakeholder Management IT Resource Management People Leadership Agile Methodology (Lean/Kanban) Waterfall Methodology (PMBOK Preferred) SDLC MS Office Suite (Word, PowerPoint, Excel, Visio) MS SharePoint MS Teams Other Qualifications Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required. Demonstrated leadership skills with a track record of successfully managing large IT projects using matrixed, cross functional teams within fast-paced global organizations. At least 3 years of managing 5 employees or more, including performance management and recruiting responsibilities. Healthcare industry knowledge and M&A experience preferred. Education Level - Bachelors' Degree Experience Level - 7-10 years experience. License and Certification Level - PMP, PMI-ACP, SAFe, or CSM certifications preferred . Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Operations Manager Location: Hyderabad Reports to (level of category) : Senior Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. a) Day-to-day operations b) People Management (Work Allocation, On job support, Feedback & Team building) c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP) d) Reports (Internal and Client performance reports) e) Work allocation strategy f) CMS 1500 & UB04 AR experience is mandatory. g) Span of control - 80 to 100 h) Thorough knowledge of all AR scenarios and Denials i) Expertise in both Federal and Commercial payor mix j) Excellent interpersonal skills h) Should be capable to interact with US clients and manage escalations Qualifications Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel and PowerPoint Good communication Skills (both written & verbal) Skill Set Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. Demonstrated ability to exceed performance targets. Ability to effectively prioritize individual and team responsibilities. Communicates well in front of groups, both large and small. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Job Description Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Specialist – Training (4I) Role Objective: Key Performance Indicators (KPI) What are the measurable indicators for the role? Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities: Role type: Individual Contributor ➢ Conduct new hire, refresher training on aligned process, domain, and tools ➢ Conduct process knowledge tests, analyse results and publish findings ➢ Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance ➢ Achieve set targets on various training effectiveness parameters (level I, level II) ➢ Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics – training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) ➢ Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) ➢ Continue with hands-on work processing for aligned processes for minimum 12 hours a month ➢ Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams ➢ Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert ➢ Stay compliant with the HIPAA and other company policies/compliance Job Description: Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification: NA Skill Set: Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : • Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office like: PowerPoint, Excel, and Word Ability to use virtual communication platforms effectively like: Teams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years’ experience in RCM of U.S. healthcare industry (frontend, middle, backend – as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite: Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Summary: The Senior Associate - Admin and Facilities - is responsible for overseeing and managing the administrative and facility operations to ensure a safe, efficient, and well-organized work environment. This role involves coordinating various office services, managing facilities, and supporting the overall administrative needs of the organization. Key Responsibilities: Facility Management: Oversee the maintenance and operation of office facilities, ensuring a safe and functional environment. Coordinate with vendors and service providers for facility-related services such as cleaning, security, and maintenance. Administrative Support: Manage office supplies inventory, placing orders as needed, and ensuring cost-effective procurement. Assist in the organization of company events, meetings, and conferences. Space Management: Plan and allocate office space to accommodate organizational needs and optimize workspace utilization. Coordinate office relocations and reconfigurations as required. Health and Safety Compliance: Ensure compliance with health and safety regulations and maintain records of safety inspections and incidents. Develop and implement emergency response plans and conduct regular drills. Budget Management: Prepare and manage the facilities budget, ensuring efficient use of resources and cost control. Analyze and report on facility expenses and identify opportunities for savings. Vendor Management: Establish and maintain relationships with suppliers and service providers. Negotiate contracts and agreements to ensure favorable terms and conditions. Qualifications: Bachelor’s degree in Business Administration, Facilities Management, or a related field. Minimum of 7 years of experience in administration and facilities management. Strong organizational and multitasking skills. Excellent communication and negotiation abilities. Proficiency in Microsoft Office Suite and facility management software. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

JD Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook