Revenue Operations Manager

We are looking for a proactive, data-driven operator who enables revenue acceleration through cross-functional alignment, operational structure, and scalable process execution. 

Ideal Candidate Profile

The ideal candidate:

• Solves problems with a solutions-first and commercially minded approach. 
• Works cross-functionally (Business Development, Finance, Legal, Operations, Product) and influences without authority.  
• Is data and insight-driven, using forecasting trends, CRM accuracy and performance analytics to guide decisions. 
• Balances operational discipline with adaptability, knowing when to enforce structure and when agility is required. 
• Is automation minded, continuously identifying workflow friction and applying tools/systems to reduce it. 
• Drives change adoption to enable improved processes and interdepartmental alignment. 
• Converts deal learnings and operational insights into repeatable frameworks that improve future velocity. 
• Communicates clearly at an executive level while demonstrating ownership, urgency and accountability. 

Responsibilities

• Own commission tracking, approvals and accuracy governance; manage the commission calculation framework, ensure accuracy and enforce approval workflows for sales and partner compensation. 
• Manage contract repository and agreement flow processes; maintain the version-controlled library of agreements (MSAs, SOWs, partner documents, exception logs), track changes and oversee internal routing and approval SLAs 
• Own the partner collaboration platform; build and maintain the partner collaboration tool, ensuring structured updates, joint planning visibility and adherence to standards. 
• Lead CRM architecture, reporting and GTM alignment; drive system buildout, automation and revenue dashboard visibility to support forecasting accuracy, partner visibility and lifecycle tracking. 
• Own forecast adherence and tracking; monitor forecast accuracy, surface variances and work with Sales and leadership to initiate corrective actions. 
• Integrate internal cross-collaboration tools (with system owners); collaborate with Product, Finance and Ops to ensure operational insight alignment with GTM and partner workflows. 
• Project manage content calendar and event preparedness (initially); coordinate internal stakeholders and outsourced agencies to drive strategic GTM content delivery and partner/customer event readiness. 
• Execute strategic projects assigned by the President of Revenue/Growth and broader leadership; deliver operational and analytical initiatives tied to revenue acceleration and process optimization. 
• Perform deal analysis and learning capture; review major deals to extract key lessons, refine pricing and positioning frameworks and enhance GTM and partner playbook development 

Requirements

• 3–5 years of RevOps/Sales Ops/Business Ops experience in B2B SaaS, with hands-on ownership of CRM accuracy, forecasting, and core SaaS metrics (ARR, MRR, churn, pipeline, conversion rates). 
• Bachelor’s degree in business, technology, or a related field is preferred. 
• Prior experience handling US clients and working closely with Account Executives and SDR teams to drive GTM alignment. 
• Strong command of at least one major CRM (Zoho, HubSpot, or Salesforce), advanced Excel proficiency, and familiarity with automation tools (workflows, Zapier/Make); BI/reporting experience is preferred.  
• Excellent analytical, communication, and stakeholder-management skills, with the ability to influence cross-functionally and operate in fast-paced environments. 
• Process- and automation-focused, with experience managing commissions, contracts, dashboards, and structured GTM workflows.