Revenue Operations Analyst

Location - Chennai (Work from Office)

About the Role

Revenue Operations Analyst position available for a data-driven professional to join our growing SaaS team. This role focuses on driving revenue growth through advanced analytics, process optimization, and cross-functional collaboration.

Key Responsibilities

1. Revenue Analytics & Business Intelligence

• Analyze sales, marketing, and customer data to identify growth opportunities and performance gaps
• Develop and maintain comprehensive dashboards in HubSpot, Power BI, and advanced reporting systems
• Build automated workflows and sequences in HubSpot CRM for lead management and customer journey optimization
• Conduct regular data analysis providing actionable insights to executive leadership team
• Perform ad-hoc revenue analysis addressing specific business problem statements and strategic initiatives
• Prepare monthly MIS reports and KPI dashboards for C-level review and board presentations

2. GTM Tech Stack Management & System Integration

• Manage Go-to-Market tech-stack optimizing data infrastructure and system performance
• Integrate CRM systems using APIs (REST/SOAP) with marketing automation, billing, and customer success platforms
• Monitor and evaluate SaaS tools identifying cost-effective alternatives to enhance operational efficiency
• Implement workflow automation between HubSpot and third-party tools

3. Data Systems & Revenue Operations Infrastructure

• Lead data governance initiatives ensuring accuracy, consistency, and compliance across revenue databases
• Address data structure challenges as part of continuous improvement and scalability planning
• Collaborate with cross-functional teams (Sales, Marketing, Customer Success, Finance) to streamline revenue processes
• Maintain data quality standards implementing best practices for clean, reliable, and actionable data

4. SaaS Metrics & Revenue Reporting

• Deep expertise in SaaS metrics: ARR/MRR analysis, Customer Lifetime Value (LTV), Net Revenue Retention (NRR)
• Advanced knowledge of Inbound, Outbound, and Churn metrics with predictive analytics capabilities
• Cohort analysis and customer segmentation for retention and expansion strategies

5. Process Documentation & Optimization

• Document process improvements updating Rules of Engagement (ROE) for GTM teams
• Identify and implement efficiency enhancements reducing manual work and increasing automation
• Create standard operating procedures for revenue operations workflows and data management

6. Cross-Functional Revenue Collaboration

• Partner with Finance and Billing teams to validate bookings, revenue recognition, and forecasting accuracy
• Collaborate with Engineering teams implementing GTM requirements and ensuring seamless system integrations
• Work with Sales Enablement providing data-driven insights for performance improvement and training

Required Qualifications

Experience & Education

• 1-3 years progressive experience in Revenue Operations, Sales Operations, Business Operations, Data Analysis, or related analytical roles
• Bachelor's degree in Business, Engineering, Economics, Finance, Mathematics, Data Science, or quantitative field
• SaaS/Technology industry experience strongly preferred
• Startup to scale-up environment experience valued

Technical Skills & Certifications

• HubSpot expertise: Advanced workflows, reporting, and automation
• Business Intelligence tools: Power BI, Tableau, Looker with dashboard creation and DAX experience
• Data analysis proficiency: Advanced Excel/Google Sheets, SQL (intermediate to advanced level)
• Marketing automation tools: Google Analytics, HubSpot Marketing Hub experience
• Statistical analysis and predictive modeling for revenue forecasting and churn prediction
• Python/R knowledge for advanced analytics (bonus qualification)
• Data warehouse experience: Snowflake, BigQuery, or similar platforms (preferred)
• GenAI tools and techniques proficiency with experience utilizing LLMs for business problem-solving

Core Skills & Mindset

• Strong analytical and problem-solving abilities with attention to detail and accuracy
• Excellent communication and presentation skills for C-level executive reporting
• Cross-functional collaboration expertise working effectively across Sales, Marketing, CS, and Finance
• Adaptability in fast-paced environment with strong work ethic and ownership mindset
• Proactive, solution-oriented approach to complex business challenges