Location - Chennai (Work from Office)
About the Role
Revenue Operations Analyst position available for a data driven professional to join our growing SaaS team. This role focuses on driving revenue growth through advanced analytics, process optimization, and cross-functional collaboration.
Key Responsibilities
1. Revenue Analytics & Business Intelligence
- Analyze sales, marketing, and customer data to identify growth opportunities and performance gaps
- Develop and maintain comprehensive dashboards in HubSpot, Power BI, and advanced reporting systems
- Build automated workflows and sequences in HubSpot CRM for lead management and customer journey optimization
- Conduct regular data analysis providing actionable insights to executive leadership team
- Perform ad-hoc revenue analysis addressing specific business problem statements and strategic initiatives
- Prepare monthly MIS reports and KPI dashboards for C-level review and board presentations
2. GTM Tech Stack Management & System Integration
- Manage Go-to-Market tech-stack optimizing data infrastructure and system performance
- Integrate CRM systems using APIs (REST/SOAP) with marketing automation, billing, and customer success platforms
- Monitor and evaluate SaaS tools identifying cost-effective alternatives to enhance operational efficiency
- Implement workflow automation between HubSpot and third-party tools
3. Data Systems & Revenue Operations Infrastructure
- Lead data governance initiatives ensuring accuracy, consistency, and compliance across revenue databases
- Address data structure challenges as part of continuous improvement and scalability planning
- Collaborate with cross-functional teams (Sales, Marketing, Customer Success, Finance) to streamline revenue processes
- Maintain data quality standards implementing best practices for clean, reliable, and actionable data
4. SaaS Metrics & Revenue Reporting
- Deep expertise in SaaS metrics: ARR/MRR analysis, Customer Lifetime Value (LTV), Net Revenue Retention (NRR)
- Advanced knowledge of Inbound, Outbound, and Churn metrics with predictive analytics capabilities
- Cohort analysis and customer segmentation for retention and expansion strategies
5. Process Documentation & Optimization
- Document process improvements updating Rules of Engagement (ROE) for GTM teams
- Identify and implement efficiency enhancements reducing manual work and increasing automation
- Create standard operating procedures for revenue operations workflows and data management
6. Cross-Functional Revenue Collaboration
- Partner with Finance and Billing teams to validate bookings, revenue recognition, and forecasting accuracy
- Collaborate with Engineering teams implementing GTM requirements and ensuring seamless system integrations
- Work with Sales Enablement providing data-driven insights for performance improvement and training
Required Qualifications
Experience & Education
- 1-3 years progressive experience in Revenue Operations, Sales Operations, Business Operations, Data Analysis, or related analytical roles
- Bachelors degree in Business, Engineering, Economics, Finance, Mathematics, Data Science, or quantitative field
- SaaS/Technology industry experience strongly preferred
- Startup to scale-up environment experience valued
Technical Skills & Certifications
- HubSpot expertise: Advanced workflows, reporting, and automation
- Business Intelligence tools: Power BI, Tableau, Looker with dashboard creation and DAX experience
- Data analysis proficiency: Advanced Excel/Google Sheets, SQL (intermediate to advanced level)
- Marketing automation tools: Google Analytics, HubSpot Marketing Hub experience
- Statistical analysis and predictive modeling for revenue forecasting and churn prediction
- Python/R knowledge for advanced analytics (bonus qualification)
- Data warehouse experience: Snowflake, BigQuery, or similar platforms (preferred)
- GenAI tools and techniques proficiency with experience utilizing LLMs for business problem-solving
Core Skills & Mindset
- Strong analytical and problem-solving abilities with attention to detail and accuracy
- Excellent communication and presentation skills for C-level executive reporting
- Cross-functional collaboration expertise working effectively across Sales, Marketing, CS, and Finance
- Adaptability in fast-paced environment with strong work ethic and ownership mindset
- Proactive, solution-oriented approach to complex business challenges
