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1.0 - 6.0 years
0 - 0 Lacs
thane
On-site
We're Hiring: Business Development Executive Sales Process Location: Thane West Company: Progenesis IVF Pvt. Ltd. Employment Type: Full-Time Apply via Email: pooja.kamble@progenesisivf.com Are you passionate about sales and ready to make an impact in the healthcare industry Join our dynamic team at Progenesis IVF Pvt. Ltd. as a Business Development Executive Sales Process ! What Youll Do: Make outbound calls to potential customers from provided leads or cold data Explain our services and benefits clearly and convincingly Recommend appointment options based on customer needs Achieve daily, weekly, and monthly targets Update CRM systems and maintain follow-up records Coordinate with the Center team for appointment management Share regular reports and insights with your manager What Were Looking For: Excellent communication & persuasion skills Strong goal orientation with a customer-centric approach Comfortable working in a fast-paced sales environment Why Progenesis IVF Be part of a reputed fertility brand, work with a supportive team, and grow your career in a purpose-driven field.
Posted 8 hours ago
1.0 - 4.0 years
1 - 4 Lacs
Visakhapatnam, Andhra Pradesh, India
On-site
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently
Posted 1 day ago
1.0 - 4.0 years
1 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently
Posted 1 day ago
1.0 - 4.0 years
1 - 4 Lacs
Chandigarh, India
On-site
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently
Posted 1 day ago
1.0 - 4.0 years
1 - 4 Lacs
Noida, Uttar Pradesh, India
On-site
Role and key responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening to sessions with Quality staff, Delivery and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task force with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Maintain and review QA score card Key Skills and Knowledge: Proven experience in Quality TL methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 4 yrs total exp + 1 yr same role + BFSI preferred Educational qualification: Bachelors Degree in related field with two to four years of relevant experience preferred.
Posted 1 day ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
On-site
Job Title: Specialist, Customer Acquisition Job Description: The Sales Representative is responsible for demonstrating the value and benefits of our client s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day - majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager Location: IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th 7th Floors
Posted 1 day ago
2.0 - 8.0 years
2 - 8 Lacs
Gurgaon, Haryana, India
On-site
Job Title: Sr Quality Evaluator Job Description: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations . Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and Knowledge: Proven experience in Quality methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 yrs total exp + 1 yr exp in BFSI domain Educational qualification: Bachelors Degree in related field with two to four years of relevant experience preferred. Disclaimer: - Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities
Posted 1 day ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru, Karnataka, India
On-site
The Advisor II, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly. Essential Functions/Core Responsibilities Utilize standard procedures when dealing with problems or performing research; may need to use judgment to select from a variety of pre-determined options to resolve problems or perform research Perform tasks that are not always clearly defined yet are part of a regular workflow Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution Clarify customer requirements; probe for and confirm understanding of requirements or problem Prepare complete and accurate work including appropriately notating accounts as required Maintain basic knowledge of client products and/or services Operate computer to key and/or verify information Job requirements may vary by country and will not contravene any local laws Candidate Profile: High school diploma Courteous with strong customer service orientation Basic computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with proficient attention to detail Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Able to rotate shifts, as needed
Posted 1 day ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Job description The Sr. Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Minimum 12 months of relevant experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently
Posted 1 day ago
2.0 - 7.0 years
2 - 7 Lacs
Gurgaon, Haryana, India
On-site
Job description Concentrix is looking for Sr Quality Analyst to join our dynamic team and embark on a rewarding career journey. A Senior Quality Analyst is responsible for ensuring that software products and services meet the highest standards of quality before release to customers. Designing and implementing test plans: Senior Quality Analysts are responsible for designing and implementing test plans that ensure comprehensive coverage of all software features and functionality. Senior Quality Analysts are responsible for identifying and documenting defects in software products and services, working closely with development teams to ensure that they are addressed and resolved. Senior Quality Analysts are responsible for performing both manual and automated testing to ensure that software products and services are free from bugs and other issues.
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E Services as an Inbound Technical Support Executive for the US Shift (Night Shift). Your primary responsibility will involve handling inbound calls during the Night Shift from 9:00 PM to 7:00 AM. The salary offered ranges between 15000 to 20000/- (Fixed) along with incentives. To be eligible for this role, you should have a minimum of 6 months of experience in Outbound or Inbound processes and possess excellent English communication skills. As part of the perks and benefits, you will have the opportunity to earn huge performance incentives, attendance allowances, and on-spot/monthly/yearly incentives. Adeeba E Services offers an excellent working environment that nurtures growth and provides ample opportunities for advancement. To qualify for this position, you should be a HS/Any Graduate with exceptional English communication skills and the ability to effectively close calls. Candidates with experience in Outbound or Inbound processes are encouraged to apply. Please note that freshers and candidates from the domestic BPO sector are not eligible for this role. If you meet the qualifications mentioned above and are interested in this position, you can attend the interview between 12 PM to 5 PM from Monday to Saturday at the following address: Adeeba E-Services Private Limited 603, 6th Floor, Shaila Tower J-1/16 Block EP & GP Salt Lake, Sector V Kolkata - 700091 For further inquiries, you can contact Raju (HR) at 8100272764 or 8101364900. Join us at Adeeba E Services and be part of a dynamic team that values your skills and offers a platform for professional growth.,
Posted 1 day ago
0.0 - 3.0 years
0 - 0 Lacs
bangalore, noida, thane
On-site
Position Overview We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to grow their careers in a fast-paced environment. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a positive experience. With an annual salary of 3,50,000 , this full-time position offers a fantastic opportunity to develop your skills in customer care. Key Responsibilities Provide outstanding customer support through various channels including inbound and outbound calls. Assist customers with inquiries, complaints, and requests, ensuring timely resolution. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Participate in training sessions to enhance product knowledge and customer service skills. Adhere to company policies and procedures while maintaining confidentiality. Qualifications We are looking for candidates who meet the following criteria: 0 to 3 years of experience in customer support or a related field. Strong communication skills, both verbal and written. Ability to handle customer inquiries with patience and professionalism. Familiarity with voice processes in both international and domestic BPO settings is a plus. Proficient in using computers and customer support software. Willingness to work in a rotating schedule and on-site in locations such as Noida, Thane, Mumbai City, or Bangalore. Team player with a positive attitude and a desire to learn and grow. We have 10 positions open for this role, and we encourage all qualified candidates to apply. Join us in delivering exceptional customer experiences and be a part of our success story!
Posted 2 days ago
2.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: Sales Executive Cross Border Logistics (India to Bangladesh, Nepal, Bhutan) Location: Andheri (West), Mumbai Employment Type: Full-Time Experience Required: 25 years Salary Range: ?40,000 ?50,000 per month Industry: Logistics, Freight Forwarding, Customs Clearance Company Overview We are a leading logistics and customs clearance company specializing in cross-border transportation to Bangladesh, Nepal, and Bhutan. Our services include international freight forwarding, CHA solutions, and export-import support. Key Responsibilities Generate and convert leads for cross-border logistics and CHA services Manage B2B sales targeting exporters, importers, and manufacturers Build and maintain client relationships to expand customer base Coordinate with internal operations and documentation teams for timely service delivery Prepare quotations, negotiate pricing, and close deals Make 50100 outbound sales calls daily to achieve targets Candidate Requirements 25 years of B2B sales experience in logistics, freight forwarding, or CHA Sound understanding of export-import documentation and customs procedures Excellent communication, negotiation, and client engagement skills Self-motivated and results-driven Age not exceeding 40 years Why Join Us Be a part of a rapidly growing cross-border logistics leader Strong career growth opportunities in the B2B logistics domain Collaborative and performance-oriented work culture Skills: cold calling,export-import documentation,end to end sales,manufacturing,import/export operations,negotiation,communication,export-import support,b2b sales,freight forwarding,lead generation,logistics,documentation,cross-border logistics,vendor negotiation,price negotiation,close deals,customs,sales,customs procedures,international sales,export-import,outbound,cha,international & domestic shipping,crm systems,quotations,outbound sales,customer relationship management (crm),cha solutions,b2b,inside sales,client engagement Show more Show less
Posted 3 days ago
0.0 - 4.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Apply Now! Call or WhatsApp your CV to: HR Prathmesh 9607404867 Interviews booking fastdon’t miss out!
Posted 3 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Process:- ICICI Bank Credit Card Sales Salary - Upto 21k In hand Need Good communication Marathi And Hindi Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC To Apply ! Ping HR Omkar on WhatsApp at HR omkar:- +91 86988 79613 Share your updated resume Interviews scheduled Mon–Sat Perks and benefits Incentives and growth opportunities.
Posted 3 days ago
0.0 - 4.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
- Process:- ICICI Bank Process - Shift:-10:00 to 7:00 - Average communication required Marathi And Hindi - HSC Freshers are welcomed - Male and Female both can apply - Fresher Salary:- 15k - 16k in-hand Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Omkar:- 8698879613 Perks and benefits competitive salary with unlimited Incentives
Posted 3 days ago
4.0 - 9.0 years
2 - 5 Lacs
Pune
Work from Office
Where Data Does More. Join the Snowflake team. As a Collection Analyst, you will collaborate with business partners to ensure that the credit and collections process functions smoothly and efficiently. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions. We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company s long-term goals. What Youll Do: Perform analysis of collection practices and develop process improvements. Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes. Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations. Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary. Participate in and support systems improvements and focus on streamlining the collection process. Develop, implement and maintain desktop procedures for ongoing credit and collection activities. What Youll Need: 4+ years of collections and credit experience along with high-tech/IT industry experience Experience of supporting Credit and Collections on a global level Excellent communication skills, both written and verbal, and strong customer service approach Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision. Order-to-cash business process management experience a plus Must have strong Excel skills. Bachelor s degree in accounting or business or equivalent work experience Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "
Posted 3 days ago
15.0 - 20.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job_Description":" Job Title: Executive Call Center Location: Whitefield, Bangalore Experience: 15 Years(International Voice Process Preferred) Industry: Healthcare Shift: Rotational JobSummary We are seeking a motivated and detail-oriented CallCenter Executive to join our dynamic healthcare team. The ideal candidatewill have excellent communication skills, prior experience in an internationalvoice process, and a passion for providing outstanding support to clients andinternal teams. Key Responsibilities Handle large volumes of inbound and outbound calls with efficiency and professionalism. Understand client requirements and provide accurate, timely responses. Maintain a courteous, helpful attitude to ensure a positive client experience . Route calls to relevant departments and escalate issues as needed. Document call details as per SOPs and follow up when necessary. Monitor and respond to emails in a timely and professional manner. Coordinate and communicate effectively with internal teams. Work across multiple internal software platforms to manage tasks. Identify and escalate priority or technical issues to relevant teams. Maintain adaptability in a fast-paced and evolving environment . Requirements & Qualifications Excellent verbal and written communication skills in English. 15 years of experience in a voice-based customer service role (International process preferred). Strong listening skills and a high attention to detail. Basic proficiency in MS Office and IT tools. Ability to work independently and collaboratively. Customer-first mindset with a high level of professionalism. Willingness to work in rotational shifts, including weekends and night shifts . Background in Home Science is an added advantage. Familiarity with customer service principles and basic IT issue handling .
Posted 3 days ago
8.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Description Where you ll work: Mumbai Sales at GoTo At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. Were constantly improving our sales and marketing strategies and provide ongoing professional development opportunities for all members of our team. Join us and help shift mindsets Your Day to Day As an Account Executive, Large Enterprise you would be working on Manage a mix of large strategic deals and smaller transactional opportunities. Proactively identify new business opportunities via LinkedIn, TechTarget, cold calling, and other lead generation tools and strategies. Deliver compelling product demonstrations and presentations (with support from Solutions Consultants as needed). Build and maintain a healthy sales pipeline; consistently follow up on leads and opportunities. Collaborate with internal teams including Marketing, Channel, BDRs, Customer Success, Product Specialists, and Solutions Consulting. Accurately forecast sales and maintain up-to-date records in Salesforce. Partner with channel stakeholders and Business Development Representatives to plan and execute outbound campaigns for new customer accquisition. What We re Looking For As an Account Executive, Large Enterprise, your background will look like: 8 10+ years of experience in tech/software Enterprise sales, with full-cycle sales ownership from prospecting to close. SaaS sales experience is highly preferred. Proven success working with channel partners to drive customer acquisition. Strong hunter mentality with a proactive, self-driven approach to building new business. Comfortable engaging in both virtual and in-person client interactions. Excellent communication and relationship-building skills; able to articulate the value of GoTo products clearly and persuasively. What We Offer At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days Tuition and reading reimbursement programs to support your continuous learning and professional growth Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching Employee programs including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program to amplify your connection and impact Registered Retirement Savings Plan (RRSP) to help you plan for your future GoTo performance bonus program to celebrate your impact and contributions Monthly remote work stipend to support your home office expenses At GoTo, you ll find the flexibility, resources, and support you need to thrive at work, at home, and everywhere in between. You ll work towards a shared goal with an open-minded, cohesive team that s greater than the sum of its parts. We re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed .Learn more.
Posted 3 days ago
2.0 - 7.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Are you customer centric, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about e-CommerceDo you want to be a part of one of the fastest growing and most innovative e-commerce businessesAre you interested in working in a high impact roleIf yes, this opportunity will appeal to you. Come join our Marketing team and help define the course of the Amazon business. Amazons vision is to enable customers globally to find, discover, and buy anything online. Amazon.com operates along with its affiliate websites, across the globe, delighting millions of customers every day. We are looking for a smart, metrics and results-oriented Associate Marketing Manager who will be instrumental in improving customer experience and growing our business. The Associate Marketing Manager will be responsible for ensuring the best customer/merchant experience in one or more product line(s). He/she will plan, coordinate, and create emails and pages across the site; create and analyze metrics dashboards following traffic, click through, conversion, adoption and other web metrics. He/she will report on performance and action plans to the management team, will propose, plan and execute new features and projects, partner with business and technical teams to achieve goals. He/she will help to drive feature launches and site improvements to completion by coordinating with project managers, developers, designers, and peers across the organization. Handling design, tracking, merchandising and owning end to end responsibility for campaigns/initiatives. Tracking and analyzing customer needs based on customer behavior including searching, browsing and purchasing Formulating and executing the marketing plans. This includes on-site initiatives, on-ground initiatives, email and outbound programs, GTM for launches, cross-category placements, developing and executing Amazon site wide events etc. Designing and executing successful online customer experiences Identifying problems and opportunities and responding accordingly, engaging cross functional teams where necessary Developing and managing SEO initiatives, new traffic-driving content strategies Analyzing and sharing relevant metrics and best practices from the executed initiatives across the organization Developing, testing and analyzing new tactics to increase conversion rates and sharing them within the organization 2+ years of professional non-internship marketing experience Experience in a marketing role Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Excellent written and verbal communication skills -Prior experience in handling online store/marketing channels -Bias for action and ability to prioritize -Desire to participate in change and appreciate a dynamic environment with rapidly changing priorities -Ability to use hard data and metrics to make and support decisions -Demonstrate organizational skills, flexibility and ability to produce results in a fast paced environment -Capability to meet our technical requirements, which include Excel, and the ability to learn XML basics and our in-house tools, quickly -An understanding of and passion for e-commerce Experience in e-commerce, retail or advertising -Prior expertise in developing content and copy -Prior expertise in handling on-site merchandising tools Relevant experience in retail, marketing or communications MBA is a plus
Posted 3 days ago
0.0 - 3.0 years
2 - 5 Lacs
Ghaziabad
Work from Office
sanyasi ayurveda is looking for BPO Executive / Telecalling to join our dynamic team and embark on a rewarding career journeyThe BPO (Business Process Outsourcing) Executive is responsible for providing excellent customer service and support for clients or customers of a BPO organization. They handle inbound and outbound calls, emails, or other forms of communication to address inquiries, resolve issues, and ensure customer satisfaction. The BPO Executive must possess strong communication skills, problem-solving abilities, and the ability to work in a fast-paced and customer-centric environment.Key Responsibilities:Customer Service and Support:Handle inbound and outbound customer interactions through various channels, such as phone calls, emails, or chat.Provide prompt, courteous, and accurate responses to customer inquiries, concerns, or complaints.Assist customers in troubleshooting issues, providing technical support, or guiding them through processes.Maintain a professional and customer-centric approach in all interactions, ensuring a positive customer experience.Escalate complex or unresolved issues to appropriate departments or supervisors as needed.Product or Service Knowledge:Acquire a comprehensive understanding of the organization's products, services, features, and processes.Stay updated on new offerings, updates, or changes to effectively address customer inquiries.Communicate product or service information, benefits, and value propositions to customers.Assist in identifying upselling or cross-selling opportunities and promoting additional products or services when appropriate.Data Entry and Documentation:Accurately capture and record customer information, inquiries, and actions taken in the company's systems or databases.Update and maintain customer records, ensuring completeness and accuracy of information.Generate reports or perform data analysis as required by the organization or supervisors.Follow data privacy and confidentiality guidelines while handling customer information.Problem Resolution and Escalation:Analyze customer issues, assess root causes, and provide appropriate resolutions or workarounds.Utilize problem-solving skills to identify patterns, troubleshoot technical or operational problems, and propose solutions.Escalate complex or unresolved issues to senior staff, supervisors, or specialized teams for further investigation or resolution.Follow up with customers to ensure satisfactory resolution and document outcomes.Process Adherence and Continuous Improvement:Adhere to predefined processes, protocols, and quality standards while handling customer interactions.Stay updated on changes in processes, policies, or guidelines and apply them consistently.Contribute to process improvement initiatives by providing feedback, suggesting ideas, or participating in training programs.Maintain awareness of industry trends, customer preferences, and competitors' offerings.Qualifications and Skills:High school diploma or equivalent. Some college education is a plus.Previous experience in a BPO or customer service role is preferred.Excellent communication skills in verbal and written English. Additional language proficiency may be required based on client or customer needs.Strong customer service orientation with the ability to understand and empathize with customers.Active listening skills to accurately interpret customer needs and concerns.Problem-solving skills with the ability to analyze issues and provide effective resolutions.Familiarity with CRM software, ticketing systems, or other customer support tools.Basic computer skills and proficiency in using email, web browsers, and Microsoft Office or similar productivity software.Ability to work in a fast-paced and multitasking environment, handling multiple customer interactions simultaneously.Flexibility to work in different shifts, including evenings, weekends, or holidays, based on business requirements.Professionalism, adaptability, and a positive attitude in dealing with customers and colleagues.Ability to maintain composure and professionalism in challenging or stressful situations.
Posted 3 days ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About the company Orange Health Labs is building India s more futuristic diagnostic company that enables Indian consumers to get their diagnostic tests with ultimate convenience, reliability & speed. Launched in 2020, Orange Health Labs is now a top-10 diagnostic brand across Indias 4 largest metro cities: Bangalore, Delhi, Mumbai, and Hyderabad. Founded by healthcare leaders, Dhruv Gupta & Tarun Bhambra, the Orange Health Labs team now consists of over 900 O-Rangers across our locations. Having served over 1 million customers, we are now also India s highest-rated diagnostic lab, and we take extreme pride in the customer love that we get! We are backed by high-quality investors like Accel, Bertelsmann India, General Catalyst, Y Combinator, along with other marquee healthcare and global investors. Diagnostics is the starting point of most healthcare journeys, so its a need for every family, and we want to be the brand of choice. Join us to make diagnostics 10x more convenient, 10x more accurate - 10x better! How will you make an impact We are seeking a motivated and results-driven Inside Sales Executive to join our dynamic team in the diagnostics industry. The ideal candidate will have a proven track record of success in inside sales within a diagnostic company. Your expertise in effectively communicating the value of diagnostic products and services will play a crucial role in driving revenue growth and expanding our customer base. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9/5 Our team has a wide range of experience .Folks at OH have worked earlier with companies like Phonepe, Flipkart, Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is also in the top 90% of companies. Competitive Pay + ESOPs What will you get to do Proactively source new sales opportunities through inbound lead follow-up, outbound cold calls, and targeted email campaigns Engage with prospective customers to deeply understand their diagnostic needs and recommend suitable products or services Qualify and route opportunities to the appropriate sales executives for faster conversion Achieve and exceed monthly and quarterly sales targets while maintaining high customer satisfaction Build and maintain a healthy sales pipeline through research, networking, and identification of key decision-makers Maintain an up-to-date and well-organized database of prospects and leads in CRM systems Collaborate with channel partners to develop strategies that drive revenue growth and market penetration Deliver persuasive online demos and presentations that highlight the value of Orange Health s diagnostic offerings Track, analyze, and report on sales activities to continuously optimize performance and conversion rates Foster long-term relationships with customers, ensuring repeat business and referrals Metrics for the role Sales Target Achievement Lead Conversion Rate Customer Database Expansion Customer Retention and Satisfaction Skills we are looking for 1 5 years of proven success in Inside Sales, preferably within diagnostics, healthcare, or B2B services Strong ability to engage with prospects, build trust, and convert leads into long-term customers Excellent communication, persuasion, and relationship-building skills in English, Hindi, and Kannada Experience in order management, CRM tools, and sales automation platforms High resilience and persistence in achieving and exceeding sales targets Analytical mindset with the ability to track KPIs, interpret data, and improve conversion rates Self-motivated, adaptable, and able to thrive in a fast-paced, target-driven environment Collaborative team player with a customer-first mindset Join our dynamic and dedicated team of professionals at Orange Health, where you can contribute to improving healthcare outcomes through accurate and reliable diagnostic testing. Get to know us even more :) Know more: Web | iOS | Android | Linkedin | Instagram | Twitter | Glassdoor So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you.
Posted 3 days ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About the company Orange Health Labs is building India s more futuristic diagnostic company that enables Indian consumers to get their diagnostic tests with ultimate convenience, reliability & speed. Launched in 2020, Orange Health Labs is now a top-10 diagnostic brand across Indias 4 largest metro cities: Bangalore, Delhi, Mumbai, and Hyderabad. Founded by healthcare leaders, Dhruv Gupta & Tarun Bhambra, the Orange Health Labs team now consists of over 900 O-Rangers across our locations. Having served over 1 million customers, we are now also India s highest-rated diagnostic lab, and we take extreme pride in the customer love that we get! We are backed by high-quality investors like Accel, Bertelsmann India, General Catalyst, Y Combinator, along with other marquee healthcare and global investors. Diagnostics is the starting point of most healthcare journeys, so its a need for every family, and we want to be the brand of choice. Join us to make diagnostics 10x more convenient, 10x more accurate - 10x better! How will you make an impact We are seeking a motivated and results-driven Inside Sales Executive to join our dynamic team in the diagnostics industry. The ideal candidate will have a proven track record of success in inside sales within a diagnostic company. Your expertise in effectively communicating the value of diagnostic products and services will play a crucial role in driving revenue growth and expanding our customer base. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9/5 Our team has a wide range of experience .Folks at OH have worked earlier with companies like Phonepe, Flipkart, Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is also in the top 90% of companies. Competitive Pay + ESOPs What will you get to do Proactively source new sales opportunities through inbound lead follow-up, outbound cold calls, and targeted email campaigns Engage with prospective customers to deeply understand their diagnostic needs and recommend suitable products or services Qualify and route opportunities to the appropriate sales executives for faster conversion Achieve and exceed monthly and quarterly sales targets while maintaining high customer satisfaction Build and maintain a healthy sales pipeline through research, networking, and identification of key decision-makers Maintain an up-to-date and well-organized database of prospects and leads in CRM systems Collaborate with channel partners to develop strategies that drive revenue growth and market penetration Deliver persuasive online demos and presentations that highlight the value of Orange Health s diagnostic offerings Track, analyze, and report on sales activities to continuously optimize performance and conversion rates Foster long-term relationships with customers, ensuring repeat business and referrals Metrics for the role Sales Target Achievement Lead Conversion Rate Customer Database Expansion Customer Retention and Satisfaction Skills we are looking for 1 5 years of proven success in Inside Sales, preferably within diagnostics, healthcare, or B2B services Strong ability to engage with prospects, build trust, and convert leads into long-term customers Excellent communication, persuasion, and relationship-building skills in English, Hindi, and Kannada Experience in order management, CRM tools, and sales automation platforms High resilience and persistence in achieving and exceeding sales targets Analytical mindset with the ability to track KPIs, interpret data, and improve conversion rates Self-motivated, adaptable, and able to thrive in a fast-paced, target-driven environment Collaborative team player with a customer-first mindset Join our dynamic and dedicated team of professionals at Orange Health, where you can contribute to improving healthcare outcomes through accurate and reliable diagnostic testing. Get to know us even more :) Know more: Web | iOS | Android | Linkedin | Instagram | Twitter | Glassdoor So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you.
Posted 3 days ago
5.0 - 10.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Company Overview: NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in todays rapidly changing technology landscape. About the Role: This is a full-time role for an Inside Sales Manager - US Geography at NetCom Learning located in Hyderabad, with flexibility for some remote work. The Inside Sales Manager will be responsible for customer satisfaction, lead generation, account management, and overall sales activities within the assigned US geography. Key Responsibilities: Build/ Manage teams of sales development reps & sales reps. Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation Help team achieve their KRA s. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails Work with existing reps & resources and work on optimizing their potential Hire, train & develop new reps to achieve sales & appointment goal Set & manage process by effectively working on the KRA s either individually or, in coordination with various stake holders Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy Monitor, audit & analyze to find ways to optimize the performance Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk off s Responsible for maintaining headcount, managing performance & attrition Learn & demonstrate good understanding & be a counterpart for Inside Sales Head The Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation Additional Info., if any Requirements: US sales/Inside sales exp. at least 5 years in US Market. Team management for about 5-10 yrs. At least handling a team of 10-15 senior reps. Responsible for Campaign Planning & Strategy Excellent communication skills with no MTI Education Training, SAAS or, other cloud based or, Top BPO Why Join NetCom Learning: Opportunity to work with industry-leading experts and cutting-edge technologies. Collaborative and inclusive work culture. Ongoing professional development and growth opportunities. If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.
Posted 3 days ago
15.0 - 20.0 years
14 - 19 Lacs
Pune
Work from Office
Warehouse Operations management of Inbound , Outbound, Inventory storage activi-ties for Spare parts, Materials, Equipment s, and any other supplies by directly receiv-ing, warehousing, Storage and distribution, supervising staff & contractual Manpower. Scope of Work & Accountabilities Warehouse operation- Spare Parts Management Pune Factory Responsible for Inbound, Storage, Inventory accuracy & Outbound operations Manpower handling in warehouse (Company role & Contractual ) Maintains and improve receiving, warehousing, and distribution operations with safety and hygiene (5S) standards. 3PL coordination experience and Accountability Reconciliation of stocks and follow Perpetual & Annual inventory methods strictly. Controls inventory levels by conducting physical counts; reconciling with SAP stocks Maintains warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Coordination with CFT teams e.g., Production, Workshop, Scheduling, Planning, Logistics, PAN India Warehouses & Customer support team Accountable for Warehouse metrics, MIS, Data to update daily/ weekly/ Monthly Preparing annual budget for Warehouses and monitoring the spent Maintaining data for inventory cost for the warehouse and keeping a track of Running and Non-moving inventory. Action plan with Customer support team Understanding of Packaging methods and cost optimization projects Completes warehouse operational requirements by scheduling and planning. Warehouse manpower planning & Dispatch Priority setup Dashboard updates to PAN India on daily basis with operational status report. Good knowledge of spare parts management and storage guidelines Complies with factory act and safety norms and function smoothly Safeguards warehouse operations by establishing and monitoring safety standards. Ensuring warehouse quality objectives of safe Parts delivery PAN India. Key position to handle warehouse and support to PAN India WH operations Skills / Competencies required Very strong Warehouse operations Mgnt. incl. Accounting, Audits and MIS Good knowledge of SAP, WMS and MM module Strong People Manager Strong Analytical & Data mining skills Preferred Knowledge of new IT tools, AI, Power BI, KANBAN etc Reporting to Warehouse Head- PAN India WH s
Posted 3 days ago
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Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.
The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.
Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.
As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!
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