1283 Customer Success Jobs - Page 29

Position Overview The Customer Success and Renewals Specialist is responsible for building strong relationships with customers to ensure adoption, satisfaction, and retention of company products or services. This role focuses on maximizing customer value, managing contract renewals, and identifying opportunities for expansion or upsell. Key Responsibilities Serve as the main point of contact for assigned customers throughout their lifecycle. Drive product adoption, onboarding, training, and support to ensure customers realize value. Proactively identify and resolve issues to increase customer satisfaction and reduce churn. Monitor customer health, usage, and engagement using reporting tools....

Job Details: Customer Success Manager - AWS Solution Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and...

As an Onboarding Manager at Nova Benefits, you will be responsible for overseeing the entire onboarding journey for new clients, starting from the contract signing to the implementation of employee benefits. Your role will involve leading a team of onboarding associates and collaborating with various internal and external stakeholders to ensure a seamless onboarding process. You will have the opportunity to shape the initial experience of new clients with Nova Benefits. Your primary responsibilities will include managing the full onboarding process, which encompasses platform setup, insurance activation, communications, and benefit rollout. You will work closely with internal teams such as S...

As an Alumni Relationship Professional at our company, you will be responsible for leading a team of Customer Success Managers and Relationship Managers. Your primary goal will be to ensure successful implementation of engagement strategies that drive impactful outcomes for our clients. Your key responsibilities will include understanding customer goals, generating upsell leads, driving outreach and awareness, and collaborating cross-functionally with internal teams to deliver a seamless customer experience. You will be expected to leverage your expertise in alumni relations and SaaS environments to drive customer success and identify opportunities for upselling. Your exceptional communicati...

As a Technical Account Manager (TAM) at Adobe, you will play a crucial role in supporting our largest customers to navigate their operational needs across the Adobe Experience Cloud solutions. Your responsibilities will include building and maintaining strong relationships with customers, providing technical leadership, personalized knowledge sharing, and business-critical insights. You will work closely with internal resources to drive adoption, usage, and risk mitigation, ultimately ensuring the success of our customers" Adobe investment. Your key responsibilities will include serving as the technical executive contact for customers, advising on technical strategies, assessing risks and op...

As a candidate for this role in Ahmedabad, you should have a solid background in customer success, account management, or enterprise sales with a minimum of 5 years of experience. It is essential to hold a Bachelor's or Master's degree in Business, IT, or a related field. Experience in working with international B2B clients in a fast-paced environment is highly preferred. Your expertise in SaaS, Unified Communications, or IT/Tech solutions will be beneficial for this position. Your role will involve acting as the main point of contact for key accounts post-onboarding. You will be responsible for establishing and nurturing deep relationships with decision-makers and stakeholders. Regular chec...

As a Technical Content Developer at SOTI, you will be responsible for owning the end-to-end content development and technical writing of engaging and technically accurate content across various formats including product videos, platform walkthroughs, deep dives, shorts, and interactive courses. You will collaborate with internal experts such as Product Managers, Technical Support, and Customer Success Managers to ensure that the content reflects real-world use cases and aligns with evolving product capabilities. It will be your responsibility to independently demonstrate SOTI ONE platform products, ensuring that you can confidently represent features in external-facing content without the ne...

You will be part of a leading AI-driven Global Supply Chain Solutions Software Product Company that has been recognized as one of Glassdoor's Best Places to Work. We are looking for an astute individual with a strong background in supply chain, who can also contribute to the customer success team by implementing and supporting projects. You should possess deep knowledge of industry best practices and be able to collaborate effectively with multiple cross-functional teams. As a Shared Services Lead, your role will be crucial during the customer implementation lifecycle. You will be responsible for ensuring that all Cloud-related activities are completed by the respective cross-functional team...

As the Lead Business Insights at Axestrack, you will play a crucial role in ensuring high-impact delivery and managing relationships with key enterprise clients. Your responsibilities will include being the primary point of contact for the client, engaging with senior logistics stakeholders and CXOs to ensure our solutions are well-understood and valued. It is essential to possess exceptional interpersonal skills, patience, and a calm yet assertive communication style to navigate sensitive discussions, align on strategic objectives, and maintain long-term trust. Your role will involve representing and advocating for Axestrack's SaaS solutions, proactively deriving business-relevant insights,...

As a Customer Success Lead/Manager at LeadRat in Bengaluru, you will be an integral part of redefining how real estate businesses in India & Dubai operate. LeadRat has achieved significant milestones in just 2 years, serving 1000+ clients, 30,000+ active users, and an annual recurring revenue of $1.8M. Despite being self-funded, profitable, and growing rapidly, we are committed to minimizing churn and providing exceptional customer success. In this role, you will have the opportunity to work closely with the Founder & CEO, offering you a front-row seat to the scale-up journey. You will be surrounded by a team that values speed, simplicity, and customer satisfaction. As a key player in the or...

As a Customer Success Manager at Salesforce, you will play a crucial role in helping our customers maximize the value they get from our Tableau product. You will act as a trusted advisor, working closely with customers to understand their needs and align them with the capabilities of Tableau. Your expertise will be essential in guiding customers towards achieving their business objectives through effective utilization of Tableau. Your responsibilities will include being the primary point of contact for customers, leveraging your deep industry knowledge to provide strategic guidance on how they can optimize their Tableau ecosystem. You will build strong relationships with key stakeholders, un...

As a Senior Project Delivery at Kazam EV Tech, you will play a crucial role in being the trusted advisor for our global clients. Your primary responsibility will be to ensure that clients achieve their business objectives by leveraging Kazam's solutions effectively, right from a seamless onboarding experience to achieving measurable ROI. This role requires a combination of relationship management, strategic consulting, and problem-solving skills to assist customers in succeeding and expanding their businesses with us. Your key responsibilities will include owning the entire post-sales journey for enterprise clients, leading onboarding processes, providing product training, and developing ado...

As a Business Development Associate at Google Customer Solutions (GCS), you will play a pivotal role in leveraging Google's advertising solutions to drive growth for businesses across diverse industries. With a Bachelor's degree or equivalent practical experience, along with at least 2 years of business or business development experience, you possess the essential skills to excel in this customer-facing role. Your ability to communicate fluently in English is crucial for engaging with clients effectively. Additionally, a Master's degree in Business Administration or equivalent practical experience will be advantageous. Experience in planning and executing marketing campaigns, along with prof...

Salesforce is looking for Sales Professionals with a track record of exceeding quota in technology sales to join our team in India. As a Sales Account Executive, you will be responsible for driving strategic sales initiatives into a territory consisting of the largest companies in India. Your role will involve identifying new business opportunities, forecasting sales activity, and creating satisfied customers who can serve as references. Your main responsibilities will include exceeding monthly/quarterly sales targets by selling Salesforce solutions to enterprise accounts, conducting territory research, developing a go-to-market strategy, and maintaining a sales pipeline. You will engage wit...

As an AEC Industry Focused Partner Development Manager at Autodesk, your primary responsibility will be to cultivate strategic partnerships within specific industry verticals and with partners to drive business growth and enhance market presence. You will collaborate closely with Partner Managers, cross-functional teams, and channel partners to identify and develop industry-focused opportunities, programs, and initiatives that align with the company's objectives. Your key responsibilities will include: - Developing and executing strategies to target specific industry verticals, identifying growth opportunities and market trends - Identifying and onboarding strategic partners within the indus...

You have an exciting opportunity to join Eduxa Consulting as a Product Trainer & Customer Success Specialist. Eduxa Consulting is dedicated to empowering educators and schools through the adoption of AI tools and technologies for classroom excellence. As they expand their operations, they are looking for a dynamic individual to be part of their growing team. In this role, you will be responsible for training educators and school leaders on tech products to facilitate successful adoption and integration. Additionally, you will play a crucial role in supporting customer success by assisting schools during the onboarding process, addressing concerns, and ensuring effective product usage. Key Re...

As a valuable member of our team, you will have the opportunity to join us in a full-time (permanent) capacity. Your initial engagement will involve a service contract with the company for the first month, after which we will consider transitioning you to a full-time employment contract. During the probationary period of 6 months, you will be expected to work on-site for 5 days a week from 9:00 AM to 6:00 PM with a 1-hour break included. Remote work options are available with the number of days being negotiable. There is a designated smoking area, and holidays will include Saturdays, Sundays, and Indian public holidays. Your key responsibilities will include: Client Onboarding & Education: -...

This position, under the general direction of your manager, serves as the identified PowerSchool success manager who provides dynamic account management for the award-winning K-12 software systems. You will be responsible for coordinating all assigned contract renewals, working directly with customers and internal team players to ensure timely and accurate execution. Your role is crucial in impacting retention and renewal rates through proactive account management. As PowerSchool's most valuable asset, you will advocate for our customers, demonstrating personal accountability for results, a willingness to go the extra mile, and a collaborative approach to bring the best to each customer. As ...

About Iamneo Iamneo, established in 2016 and now a part of the NIIT family, is a rapidly growing and profitable B2B EdTech SaaS company that is reshaping the landscape of tech talent upskilling, evaluation, and deployment. Leveraging AI-powered platforms, we empower enterprises and educational institutions to cultivate future-ready talent on a large scale. As a venture under NIIT, we merge over 40 years of NIIT's expertise in learning and talent development with our AI-driven, product-centric approach to contemporary upskilling. If you are someone who is enthusiastic about innovation, meticulousness, and financial governance, we welcome you to join our team. Role Overview The Customer Advoca...

Teamware is currently looking for a Renewals Specialist to join their team in Noida. This position requires 3-5 years of experience in the Software Industry, specifically in retention for at least 3 years. As a Renewals Specialist, you will be responsible for post-sale operations, working closely with partners to collect purchase orders from customers. Your duties will include creating quotes, engaging with customers to resolve queries regarding renewals, quotes, and ensuring timely collection of quotes. The ideal candidate for this role would have experience in inside sales or customer success, as they will be involved in quote creation and revenue generation. Success in this position will ...

About BiteSpeed: BiteSpeed is a Sequoia-backed SaaS startup dedicated to building an AI-native Marketing, Support & Sales suite specifically designed for e-commerce brands. With a strong global presence, we are currently collaborating with over 3000 e-commerce brands across 50+ countries. Along our journey, we have successfully secured funding exceeding $5.5 million, with notable investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more supporting us. We take pride in our reputation, which is evident through our 200+ 5-star reviews from satisfied customers. You can learn more about us at https://www.bitespeed.co/ and explore customer feedback at https://apps.shopify.com/bites...

Are you the type of individual who finds joy in assisting others to fully utilize the capabilities of their tools MetroLeads is currently seeking a Customer Success Specialist who is passionate about customer journeys, enjoys unraveling business challenges, and excels at ensuring users achieve genuine success without the need for technical expertise. As a Customer Success Specialist at MetroLeads, you will serve as the welcoming and knowledgeable guide for customers, assisting them from their initial login to reaching their "aha!" moments and beyond. Your role involves translating business requirements into innovative solutions offered by MetroLeads, advocating for customer feedback, and gua...

As a Senior Director Customer Success Manager at Korn Ferry Digital, you will have the opportunity to enhance your career by exceeding your potential. In this role, your mission is to engage and serve as the thought partner to Korn Ferry Digital's A&S clients, helping them achieve measurable success through the effective adoption and usage of our solutions. You will manage a portfolio of high-value client accounts, ensuring targeted renewals, and also play a leadership role within the regional Customer Success Manager team. As a senior team member, you will collaborate with A&S Commercial and Delivery leaders, develop and implement best practices, and contribute to consistent ways of working...

The role of Co-Founder at UdyogShastra is an exciting opportunity for an individual with a strong background in marketing and sales. As a dynamic Co-Founder, you will be responsible for leading user acquisition, growth strategy, and Go-To-Market (GTM) execution. Your primary focus will be on developing and executing GTM strategies to onboard manufacturers, wholesalers, and retailers. You will also be tasked with building a high-performance sales funnel, forging partnerships with MSME bodies, workshops, and business coaches, and collaborating on branding, positioning, and overall growth playbook. In addition to the above responsibilities, you will drive customer success initiatives and retent...

Iamneo, founded in 2016 and now a part of the NIIT family, is a rapidly growing and profitable B2B EdTech SaaS company that is revolutionizing tech talent upskilling, evaluation, and deployment. Specializing in Talent Upskilling, Assessment, and Workforce Transformation across various sectors, iamneo's AI-powered learning and assessment platforms enable enterprises and educational institutions to build future-ready talent at scale. Top corporates and leading institutions trust iamneo's solutions, leveraging NIIT's 40+ years of legacy in learning and talent development. If you are passionate about innovation, growth, and redefining the future of tech learning, iamneo is the place for you. We ...