Lead Business Insights

As the Lead Business Insights at Axestrack, you will play a crucial role in ensuring high-impact delivery and managing relationships with key enterprise clients. Your responsibilities will include being the primary point of contact for the client, engaging with senior logistics stakeholders and CXOs to ensure our solutions are well-understood and valued. It is essential to possess exceptional interpersonal skills, patience, and a calm yet assertive communication style to navigate sensitive discussions, align on strategic objectives, and maintain long-term trust. Your role will involve representing and advocating for Axestrack's SaaS solutions, proactively deriving business-relevant insights, resolving operational or technical challenges, and nurturing strong relationships with senior client stakeholders. You will lead the onboarding of new solutions, conduct performance reviews, track usage metrics, and identify growth opportunities to enhance client value through innovative solutions. To excel in this role, you should have a B.Tech degree (MBA preferred) and at least 8 years of experience in Key Account Management, Customer Success, or Enterprise Client Delivery, preferably within SaaS, logistics, or supply chain industries. Strong stakeholder management, communication skills, and the ability to manage complex accounts are essential. You should be comfortable with cross-functional collaboration and willing to travel for client engagements and site visits. Joining Axestrack offers you the opportunity to work with leading enterprises, cutting-edge technology, and a collaborative, performance-driven work environment. You will be part of a fast-growing company with a strong market leadership position, competitive compensation, and positive career growth opportunities.,