1037 Crossfunctional Collaboration Jobs

As a Principal BizOps Engineer at Mastercard, you will be part of the Business Operations (Biz Ops) team, specifically as a Business Operations Site Reliability Engineer (SRE). Your primary responsibility will be to ensure the production readiness of Mastercard products. This involves maintaining the stability and health of the platform, supporting developers in building resilient products, and enforcing operational standards. Your role will also include engaging early in the development lifecycle to be proactive in managing production and change activities, all while maximizing customer experience and ensuring compliance and risk mitigation. You will serve as the main contact for overseeing the overall health, performance, scalability, resilience, and capacity of applications. This entails supporting services before launch, collaborating with development teams to establish monitoring strategies, and automating alerts to escalate issues proactively. You will also be involved in incident response, post-mortems, and problem-solving to optimize recovery time and enhance reliability. In addition, you will work on automating data-driven alerts, improving the CI/CD pipeline, analyzing ITSM activities, and strategizing and designing efficient solutions for various aspects such as security, resilience, networking, and deployments. Your role will require a systematic problem-solving approach, strong communication skills, and the ability to collaborate with cross-functional teams to ensure system behavior aligns with expectations. The ideal candidate for this role will have a BS degree in Computer Science or a related field, coding or scripting experience, and a curiosity for new technologies and automation. You should possess knowledge of algorithms, data structures, and large-scale distributed systems. Additionally, experience with industry-standard tools, monitoring solutions, and cloud platforms like Azure, GCP, or AWS is advantageous. Preferred qualifications include coding experience in languages such as C++, Java, Python, or Go, familiarity with CI/CD tools, and expertise in network concepts, operating systems, and security implementations. You should also demonstrate a willingness to learn, adapt to challenging opportunities, and prioritize long-term system health while balancing quick fixes. As a member of the Mastercard team, you are expected to adhere to security policies, maintain the confidentiality and integrity of information, report any security breaches, and participate in mandatory security trainings. Your role is crucial in ensuring the security and success of Mastercard's operations and products.,

As an Operations Manager at our company, you will play a crucial role in leading our QA and delivery operations. Your responsibilities will include managing a team of Team Leaders and overseeing a growing team of 40-50+ members. You will be responsible for strategic oversight of project delivery, resource planning, stakeholder coordination, and process ownership. Your role will involve bridging operations with product, engineering, and business teams to ensure smooth, scalable, and high-quality delivery. Your duties will involve leading and managing Team Leaders to ensure resource allocation, alignment, and productivity across multiple projects. You will drive project planning discussions with project managers and leadership to align operational readiness with client demands. Additionally, you will own the delivery overview across multiple projects, tracking turnaround time, QA quality, and client expectations. Regular sync-ups with Team Leaders, performance tracking, mentorship, and accountability will also be part of your responsibilities. You will maintain and evolve operational processes, drive checklist compliance, audit readiness, and workflow efficiency. Collaboration with the Product team to stay updated on new features and ensure alignment and training for the operations team will be essential. You will oversee hiring and training for QA, coordinators, and support functions in alignment with scaling goals. Managing office operations, infrastructure challenges, hardware, snacks, and team well-being will also fall under your purview. Furthermore, collaborating with Business, Sales, and Product teams to provide operational support for pilots, new client onboarding, and implementation feedback will be crucial. Ensuring operational readiness for scaling, people management, team culture, identifying gaps, unblocking operational challenges, and driving improvements across the delivery lifecycle will be key aspects of your role. To be successful in this role, you should have at least 5 years of experience in operations, program management, or service delivery roles, with a minimum of 2 years of experience managing managers or large teams. A proven track record of managing multi-layered teams, strong communication skills, and the ability to think both strategically and tactically will be essential. You should also have experience in cross-functional collaboration and a strong bias toward action and ownership. In return, you will have the opportunity to lead a high-impact operations function in a fast-scaling AI startup. You will work alongside product, engineering, and business teams, influencing the product roadmap and delivery excellence. With a fast-paced, mission-driven, and collaborative culture, you will have the chance to continuously learn and improve. Additionally, you will enjoy a flexible work environment, supportive leadership, and exposure to cutting-edge AI operations. This is a full-time position with a nightshift schedule. The work location is in person.,

As a Management Trainee, you will have the opportunity to gain valuable knowledge and skills in various areas of management, including finance, marketing, operations, human resources, and strategy. You will actively participate in training programs, workshops, and seminars to enhance your understanding and capabilities. One of the key aspects of this role is the exposure you will receive through rotational assignments in different departments or functional areas. This will provide you with a comprehensive view of the organization's operations and how each department contributes to the overall business objectives. By engaging in these rotations, you will develop a holistic understanding of the company's functions. Additionally, you will be involved in project management tasks, where you will assist in defining project goals, creating plans, coordinating with team members, monitoring progress, and ensuring timely completion of tasks. This hands-on experience will help you develop essential project management skills and contribute to the successful execution of initiatives. Data analysis will also be a significant part of your responsibilities, as you collect, organize, and analyze data to identify trends, patterns, and insights that can support decision-making and process improvements. You may be tasked with creating reports, presentations, and recommendations based on your findings, enhancing your analytical abilities. Supporting managers in their day-to-day activities will be another crucial aspect of your role, including scheduling meetings, preparing documents, conducting research, and coordinating with internal and external stakeholders. This will allow you to gain practical experience and contribute to the efficient functioning of the team and the organization. Collaborating with colleagues from different departments or teams will be essential for completing projects, solving problems, and achieving organizational goals. Effective communication, teamwork, and adaptability to different work styles will be key skills that you will develop through cross-functional collaboration. Continuous learning is encouraged in this role to keep up with industry trends, market developments, and best practices. Engaging in professional development activities such as reading industry publications, attending conferences, and seeking feedback will help you stay updated and bring fresh ideas to the organization. Your professionalism, integrity, and ethical behavior in all interactions within the organization and with external stakeholders are crucial for building trust and credibility. Upholding the company's values and code of conduct will be expected from you at all times. Furthermore, you will have the opportunity to develop leadership skills by actively seeking opportunities to enhance decision-making, problem-solving, communication, and team management capabilities. Taking on leadership roles in project teams or initiatives will help you grow as a leader and contribute effectively to the organization's success.,

As a Business Development Executive/Manager at our company, you will be responsible for driving growth and identifying new business opportunities within the Oil and Gas industry. With a minimum of 5 years of experience in business development or sales, you will leverage your industry knowledge to develop and implement effective sales strategies, build strong relationships with clients and stakeholders, and contribute to our overall growth in a competitive market. Your key responsibilities will include proactively identifying new business opportunities within the upstream, midstream, and downstream markets of the Oil and Gas sector. You will also be tasked with cultivating and maintaining strong relationships with clients, partners, and stakeholders to ensure exceptional service delivery and support. Additionally, you will conduct in-depth market research and analysis to identify industry trends, challenges, and emerging opportunities. As part of the role, you will be expected to develop and execute sales strategies that align with corporate objectives and drive revenue growth. You will also play a key role in developing compelling proposals, negotiating contracts, and collaborating with internal teams to ensure the successful execution of projects and services. Representing the company at industry events and conferences will also be an integral part of your responsibilities. To excel in this role, you should hold a Bachelor's degree in Engineering, Business, or a related field, with an MBA considered a plus. In addition, you should have a deep understanding of industry dynamics, regulations, and technologies. Exceptional communication, negotiation, and interpersonal skills are essential, along with proficiency in CRM software and the Microsoft Office Suite. A results-driven mindset, strong analytical abilities, and problem-solving skills will be critical for success in this position. If you are a dynamic and driven professional with a proven track record in business development within the Oil and Gas industry, and possess the qualifications and skills outlined above, we encourage you to apply for this exciting opportunity.,

As a Campaign Coordinator, your primary responsibility will be to coordinate campaign timelines in alignment with the marketing strategy and manage marketing calendars. You will also be tasked with maintaining marketing databases, generating reports on campaign performance, and analyzing data to identify areas for improvement. Additionally, your role will involve managing and administering CRM systems, marketing automation platforms, and other marketing tools to ensure efficient operations. Identifying areas for process improvement and implementing changes to increase efficiency and productivity will be crucial aspects of your job. You will be expected to track expenses, manage budgets, and provide regular reporting on campaign performance. Furthermore, creating and updating marketing calendars, liaising with internal teams for alignment, monitoring campaign metrics and KPIs, and troubleshooting technical issues in marketing tools and systems will be part of your routine tasks. Your responsibilities will also include managing digital asset management systems (DAM), facilitating cross-functional collaboration, maintaining an understanding of brand standards and production processes, and managing vendor relationships. Evaluating campaign performance, conducting market research, and identifying trends to continually enhance marketing strategies will be essential for success in this role. This is a full-time position that requires proficiency in English. The work location is in person, and the benefits include cell phone reimbursement.,

As a Functional Solutions Manager for Oracle Fusion Order to Cash (OTC) at McDonalds, you will play a crucial role in the Global Finance Modernization (GF Mod) program, which aims to transform Global Finance into a strategic advisor driving growth and enterprise value. Your responsibilities will include collaborating with business stakeholders to understand their requirements and translate them into technology solutions. You will work closely with technology experts and process leads to develop, test, and optimize solutions that enhance finance-related processes and systems. Key Responsibilities: - Execute the strategy and roadmap for Oracle Fusion (OTC/PTP) in alignment with business goals. - Advise leaders on leveraging technical capabilities effectively to meet strategic objectives. - Collaborate with stakeholders to gather and document requirements related to Oracle Fusion (OTC/PTP). - Evaluate existing finance software and tools, recommending enhancements or replacements as necessary. - Facilitate change management processes to ensure successful adoption of new finance technologies. - Document business requirements, functional specifications, data models, and process maps comprehensively. Qualifications and Experience: - Degree in Business, Finance, or Technology preferred. - Experience working with Oracle Fusion required. - English Proficiency (written and verbal IRL Level 4). Skills: - Ability to translate finance and business requirements into actionable solutions for Oracle Fusion (OTC/PTP). - Strong communication, presentation, and influencing skills. - Excellent relationship-building capabilities. - Quick learner with the ability to understand technology through instruction and self-training.,

As a Service Engineer, you will be responsible for providing high-level technical support to external customers at their location. Your primary role will involve on-site training for customers and service personnel, as well as hands-on troubleshooting, service, and repairs at the dealer's end. In this position, you will collaborate with cross-functional work teams, including customer support/services, product management, manufacturing, and marketing/sales. Your responsibilities will also include developing service technical documentation, creating and updating service information in the company's enterprise database, and handling field service calls and related issues in a timely and professional manner. Additionally, you will be required to complete and submit all necessary paperwork promptly, communicate effectively with customers to ensure satisfaction, and implement any corrective actions as needed. Other duties as assigned will be commensurate with your capabilities as a Service Engineer. To qualify for this role, you should hold a graduation or post-graduation degree and have at least 4 years of relevant experience in a similar technical support or service engineering role.,

You will be working as a Brand Manager in Thane for the Brand Marketing function, responsible for managing one of the most popular consumer health brands in India. Your role involves shaping the brand's perception, communication strategy, and trust-building efforts across various consumer touchpoints. It requires a blend of strategic thinking, creative flair, and analytical rigor, collaborating closely with category, performance, content, and design teams to oversee all communication from top to mid-funnel. As the Brand Manager, your responsibilities include defining and safeguarding the brand's core identity and tone across all channels, developing and implementing communication strategies for both top-of-funnel (TOF) and mid-funnel (MOF) stages, integrating media planning with performance teams to create effective full-funnel narratives, establishing communication systems and scalable content formats, ensuring brand consistency across all touchpoints, driving organic growth and search visibility, and tracking brand health metrics regularly to influence content and performance strategies. To excel in this role, you are expected to have at least 6 years of experience in brand management, content-led marketing, or performance-driven creative roles, ideally in consumer brands, wellness, beauty, or direct-to-consumer (D2C) sectors. A strong analytical mindset, effective communication skills, structured problem-solving abilities, proactive approach to execution, cross-functional collaboration experience, an ownership mentality, and a deep understanding of brand management are key attributes sought for this position. An MBA qualification would be advantageous.,

As a Strategic Sales Leader, you will be responsible for developing and executing comprehensive sales strategies across various channels such as modern trade, general trade, key accounts, and e-commerce. Your primary focus will be aligning these strategies with the broader company goals. To achieve this, you will conduct thorough market analysis to identify growth areas, assess competition, and capitalize on emerging consumer trends. Collaboration with the marketing team will be essential to support promotions, effective trade marketing activations, and brand campaigns. Your role will also entail team leadership and management, where you will lead and inspire a sales team consisting of regional managers, sales representatives, and support staff. From hiring to training and performance management, you will set clear sales Key Performance Indicators (KPIs) such as coverage, call frequency, and sales volume. Monitoring progress and providing coaching to drive results will be crucial in this aspect. In terms of channel and distribution excellence, you will be responsible for managing and optimizing distribution networks, including distributors, dealers, and retail partners. Ensuring effective coverage and execution, as well as enhancing SKU visibility and availability at the merchant level, will be key focus areas. Coordinating merchandising and shelf strategies to maximize impact will also be part of your responsibilities. As part of business development and key account management, you will build and maintain strong relationships with key retailers and distributors to drive primary and secondary sales through strategic partnerships and category planning. Leading national-level sales efforts, penetrating new markets, negotiating agreements, and executing promotional initiatives will also fall under your purview. Performance monitoring and reporting will be critical aspects of your role, where you will track and analyze sales metrics such as revenue, volume, forecasts, and market share. Delivering meaningful reports to senior leadership for informed decision-making and managing annual sales budgets to optimize Return on Investment (ROI) through strategic resource allocation will be key responsibilities. Operational excellence and compliance will be crucial, ensuring adherence to company policies, trade regulations, and industry standards. Additionally, close collaboration with cross-functional departments such as Supply Chain, Finance, and Marketing will be necessary to streamline forecasting, order fulfillment, and promotional planning. As a leader with a compelling vision, you will communicate this vision to the sales team, fostering motivation and a performance-driven culture. Leading change management initiatives and business expansion activities with agility and strategic foresight will also be part of your role. This is a full-time position that requires in-person work.,

At Liberty Mutual, progress is believed to happen when individuals feel secure. By offering protection for the unexpected and delivering it with care, Liberty Mutual assists people in embracing today and confidently pursuing tomorrow. Established in 1912 and headquartered in Boston, Liberty Mutual is currently the fifth largest global property and casualty insurer based on the 2022 gross written premium. Additionally, it ranks 86th on the Fortune 100 list of the largest corporations in the US in terms of 2022 revenue. As of December 31, 2022, Liberty Mutual had an annual consolidated revenue of $50 billion. Employing over 50,000 individuals in 29 countries and economies globally, Liberty Mutual provides a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property. For more information, visit www.libertymutualinsurance.com. The Senior Vice President, Strategic BPO Partnerships & Modernization at Liberty Mutual's Global Risk Solutions (GRS) serves as a global enterprise leader and strategic architect responsible for shaping, leading, and modernizing the third-party BPO ecosystem strategy for Liberty Mutual's GRS. This role is instrumental in driving modernization across Liberty's global insurance operations, particularly within the commercial, specialty, and global risk segments by unlocking enterprise-wide value through vendor partnerships, digital capabilities, and intelligent operations. This position necessitates deep domain expertise in the insurance industry, encompassing a nuanced understanding of underwriting, claims, policy servicing, finance, and regulatory landscapes. The leader will collaborate across global business units, including North America, EMEA, APAC, and LATAM, navigating regional CEO agendas, global capability centers, and matrixed functional teams to drive integrated modernization. As a trusted advisor to GRS leadership, the Senior Vice President will lead strategic engagements with senior executives, integrating operational strategy, partner governance, and digital transformation to enable agility, cost-efficiency, innovation, and scalability. The role demands a strong executive presence, deep insurance process knowledge, and experience working with both traditional and emerging delivery models in regulated industries. **Job Duties:** 1. **Insurance-Aligned Global BPO Strategy & Modernization Integration:** Design and execute a multi-year BPO modernization strategy tailored to insurance, covering commercial, specialty, and reinsurance domains within Liberty GRS. Partner with global and regional business heads to align modernization efforts with underwriting, claims, operations, and finance transformation agendas. Develop future-ready delivery models optimizing cost, risk, agility, and customer experience in the insurance value chain. Lead business cases and investment plans grounded in insurance-specific KPIs such as combined ratio impact, claims cycle time, and regulatory compliance. 2. **Partner Capability & Insurance-Relevant Performance Management:** Conduct partner capability reviews with a focus on insurance operating maturity, regulatory awareness, data privacy, and licensing requirements across jurisdictions. Deploy insurance-aligned, outcome-based performance metrics, including service levels tied to loss adjustment expenses, renewals, and operational ratios. Build governance frameworks reflecting insurance risk controls, business continuity, and audit preparedness, ensuring vendor alignment with Liberty's compliance and operational resilience standards. 3. **Domain-Led Innovation through Strategic Partnerships:** Embed insurance domain accelerators, like GenAI-powered claims triaging, policy analytics, and AI-driven underwriting support, within vendor ecosystems. Champion modern platform solutions across the policy lifecycle, integrating with core systems such as Guidewire, Duck Creek, and other PAS platforms. Establish co-innovation forums with vendors focused on BFSI/insurance, creating tailored digital interventions for underwriting, risk evaluation, and service operations. 4. **Executive Engagement Across Insurance Value Chain:** Collaborate directly with regional COOs and Global Leaders across Liberty's insurance businesses to co-develop modernization roadmaps. Act as a strategic partner to senior insurance stakeholders, translating operational opportunities into transformation initiatives with measurable P&L and customer outcomes. Lead cross-regional insurance forums to harmonize modernization across legacy systems, compliance obligations, and regional business needs. 5. **Cross-Functional & Matrix Leadership in Insurance Context:** Lead cross-functional engagement with actuarial, product, compliance, legal, and digital innovation teams to ensure seamless modernization of insurance operations. Harmonize modernization efforts across multiple regional and global insurance entities, working within Liberty's complex matrix structure. Resolve competing priorities and siloed initiatives by driving shared KPIs and coordinated execution across underwriting, claims, finance, and shared services. **Ideal Experience and Qualifications:** - 20+ years of experience, with a minimum of 10+ years in the insurance industry (commercial lines, specialty, global risk, or reinsurance preferred), showcasing a track record of leading modernization and operations strategy in BFSI environments. - Deep expertise in insurance operations, including the policy lifecycle, underwriting, claims, and regulatory frameworks in global markets. - Demonstrated success in managing large-scale BPO/vendor ecosystems supporting insurance operations, responsible for cost, quality, innovation, and transformation. - Ability to drive enterprise-wide modernization through global third-party partnerships, encompassing automation, GenAI, and platform-led operating models. - Executive gravitas and experience influencing C-level insurance stakeholders, regional CEOs, and enterprise boards in global organizations. - Hands-on familiarity with insurance systems (e.g., Guidewire, Duck Creek, core PAS) and data platforms relevant to policy, billing, and claims. - Experience working in or with regulated environments, ensuring partner compliance with insurance laws, data residency, privacy, and risk obligations. - Strong cultural dexterity and ability to lead across multi-geography, multi-function, matrixed enterprise structures. **Leadership Competencies:** - Strategic & Commercial Acumen: Deep understanding of the insurance business model. - Insurance Modernization & Innovation: Track record of evolving legacy systems and operations into future-ready digital ecosystems. - Executive Stakeholder Influence: Ability to align underwriting, claims, and operational leadership to modernization goals. - Global Engagement & Cultural Fluency: Effective leadership across geographies, especially in regulatory-heavy insurance jurisdictions. - Operational Resilience & Regulatory Understanding: Capable of embedding compliance, data protection, and risk frameworks in vendor delivery. - Cross-Functional Collaboration: Particularly with actuarial, finance, legal, and claims. (Note: No headers will be included in the final JD),

You will be working as a Cost Accountant in the Finance & Accounts department at our manufacturing facility in Wada (Palghar), Maharashtra. Your role will involve leading cost control, analysis, and reporting activities to ensure accurate product costing, margin analysis, inventory valuation, and operational cost optimization across the plant. Your responsibilities will include preparing and analyzing standard and actual product costs, conducting variance analysis, monitoring cost of goods sold, maintaining accurate inventory valuation, assisting in budgeting and forecasting, managing ERP systems, collaborating with cross-functional teams, and recommending cost-saving opportunities. To qualify for this role, you should have a CMA/CA Inter/MBA Finance/M.Com/B.Com degree with 5-10 years of experience in cost accounting, preferably in the FMCG, food, or snack manufacturing industry. You must have expertise in ERP systems like SAP, Oracle, or similar, strong knowledge of costing principles, inventory accounting, and variance analysis, proficiency in MS Excel and ERP reporting, and possess soft skills such as analytical mindset, attention to detail, and ability to work in a fast-paced environment. This is a full-time, permanent role that offers commuter assistance, provisions for food, paid sick time, paid time off, and Provident Fund benefits. You will have the opportunity to work in a high-impact role within a fast-growing FMCG brand, gaining exposure to plant-level financials, costing strategy, and business optimization. If you are looking for a challenging opportunity to drive cost efficiency and make a significant impact, this role could be the perfect fit for you. Please note that the work location for this role is in person at our manufacturing facility in Wada (Palghar), Maharashtra.,

We are looking for a highly experienced and driven Applications Development Group Manager (Senior Vice President -C14) to join our Digital Technology organization. In this senior management-level role, you will lead a team responsible for creating and maintaining cutting-edge mobile and desktop applications and platforms for Citi's institutional clients. Your primary focus will be on establishing and executing innovative application systems and programs, working closely with our Technology Team to drive systems analysis and programming activities. Your responsibilities will include: - Demonstrating expert-level knowledge of Java, Spring Framework (including Spring Boot and Spring Cloud), Kafka, MongoDB, distributed databases, and messaging systems. - Overseeing the design and development of complex systems using Spring, Spring Boot, Spring Cloud, Kafka, MongoDB, and other comparable distributed messaging and NoSQL document databases. - Driving the adoption and implementation of Continuous Integration and Continuous Delivery (CI/CD) pipelines, utilizing tools like Tekton, Harness, and Jenkins in on-premise and public cloud environments. - Exhibiting familiarity with DevOps practices and containerization technologies such as Docker and Kubernetes orchestration. - Managing and mentoring multiple teams of professionals, conducting performance evaluations, overseeing hiring processes, and addressing disciplinary actions as needed. - Providing strategic direction, controlling resources and budget management, and monitoring outcomes. - Collaborating with other teams to ensure alignment on project initiatives and guiding teams through ambiguous situations. - Leveraging in-depth knowledge to effectively resolve complex technical issues and ensure adherence to essential procedures and standards. - Integrating application development knowledge with the overall technology function and exercising sound judgment based on thorough analysis of situations. - Influencing and negotiating with senior leaders and ensuring compliance with risk management principles and applicable laws and regulations. Qualifications: - 14+ years of relevant experience - Experience in applications development and management - Experience managing global technology teams - Working knowledge of industry practices and standards - Clear and concise written and verbal communication skills Education: - Bachelor's degree/University degree or equivalent experience - Master's degree preferred If you are a person with a disability and require accommodation to use our search tools or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

You will be responsible for leading and managing the Customer Experience site, encompassing voice, chat, email, and digital channels to ensure seamless and consistent service delivery at scale. Your role will involve inspiring, coaching, and developing Customer Experience Managers, Team Leaders, and Associates to cultivate a high-performance and highly engaged site culture. As part of your duties, you will be required to drive execution against key Customer Experience performance metrics such as FCR, CSAT, NPS, AHT, Quality, and Productivity, aligning them with MEISA goals. Furthermore, you will play a pivotal role in implementing and embedding Global Customer Experience standards across all teams and touchpoints. Your responsibilities will also include continuously monitoring customer feedback and operational data to identify trends and drive targeted improvements. Additionally, you will lead cross-functional collaboration with various departments such as Product, Sales, Operations, and Technology to enhance the end-to-end customer journey. Ensuring site compliance with policies, regulatory requirements, and governance frameworks will be a crucial aspect of your role. You will oversee site capacity planning, staffing, and resource optimization based on evolving business needs. Conducting regular site performance reviews and presenting progress updates to senior leadership across MEISA and Global will also be part of your responsibilities. Championing a strong customer-centric mindset across the site to drive ownership, accountability, and excellence in every customer interaction will be essential. To excel in this role, you should possess a Bachelor's degree, with an MBA being preferred, along with 12-15 years of progressive leadership experience in Customer Experience/Service Delivery roles, ideally within a global MNC or regulated industry. A proven track record of leading large-scale, high-volume Customer Experience sites or hubs is required, along with a strong understanding of Customer Experience frameworks and metrics such as FCR, NPS, CSAT, Quality, and Productivity. Experience in managing cross-channel support operations (voice, chat, email, digital), stakeholder management, communication, influencing skills at senior levels, CRM, and Contact Centre platforms is crucial. Your ability to drive continuous improvement, optimize processes, and lead teams through change and transformation will be key to success in this role. Preferred attributes include experience working in multi-region or multi-lingual Customer Experience environments, exposure to high-growth markets and dynamic operating environments, and experience in driving and embedding Customer Experience programs such as Voice of Customer, NPS programs, and Quality frameworks. A strong analytical mindset with the ability to translate data into actionable insights, coupled with a passion for building and scaling great teams and driving exceptional customer outcomes, will be highly beneficial.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. In this role, you will play a key role in: - Product Lifecycle Management: Knowledge of managing the entire lifecycle from concept to deployment and post-launch - Project Management: Ensuring timely delivery and maintaining quality standards - Cross-Functional Collaboration: Ability to work seamlessly with engineering and marketing teams to align product development with business objectives - Risk Management: Identifying potential risks in the ODM partnership and developing mitigation strategies - Adaptability: Being flexible and responsive to changes in the market or project scope - Time Management: Prioritizing tasks and meeting deadlines in fast-paced environments - Communication: Strong ability to articulate technical details to non-technical stakeholders - Agile Methodologies: Familiarity with Agile or Scrum practices to manage workflows and product iterations - Programming Knowledge: Proficiency in programming languages relevant to the product (e.g., Python, Java, C++, or JavaScript) is a must-have - Technical Expertise in Tizen OS, understanding of Tizen OS would be an added advantage Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients" needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straightforward situations and generates solutions. Contributes to teamwork and interacts with customers.,

As an Assistant Manager - Commercial, you will be responsible for assisting with daily commercial operations to ensure a smooth workflow. Your role will involve supervising and mentoring team members to enhance their performance, managing inventory and supplies, and handling customer inquiries to resolve issues professionally. Additionally, you will be conducting market research to identify opportunities and challenges in the industry. To excel in this role, you must possess strong leadership qualities along with excellent communication skills, both oral and written. Your interpersonal skills will be crucial in building effective relationships with team members and clients. Furthermore, your analytical and problem-solving skills will be essential in navigating complex commercial situations. In this position, you will also be required to coordinate with suppliers, vendors, surveyors, and brokers. Skills such as contract negotiation, key account management, P&L analysis, sales forecasting, cross-functional collaboration, and proficiency in software like SAP and Tally will be beneficial in fulfilling your responsibilities effectively.,

As an Assistant Manager - Commercial, you will play a crucial role in supporting the daily operations of the commercial department to ensure a seamless workflow. Your responsibilities will include supervising and mentoring team members to enhance their performance, managing inventory and supplies, and handling customer inquiries and resolving issues in a professional manner. Additionally, you will be tasked with conducting market research to identify opportunities and challenges in the industry. To excel in this role, you must possess strong leadership qualities, effective communication skills both orally and in writing, and exceptional interpersonal skills. Your analytical and problem-solving abilities will be put to the test as you navigate through various challenges in the commercial sector. Furthermore, you will be required to coordinate with suppliers, vendors, surveyors, and brokers to streamline operations and maintain positive relationships. Key skills that will be beneficial for success in this role include contract negotiation, key account management, P&L analysis, sales forecasting, cross-functional collaboration, and proficiency in software such as SAP and Tally. By leveraging these skills and qualities, you will contribute to the growth and success of the commercial department while driving business objectives forward.,

You are invited to join our team in Calicut as we are currently looking for enthusiastic and self-motivated individuals who can make an immediate impact. If you are a Sales Executive, you will be responsible for developing and maintaining strong client relationships, conducting field visits, product demos, and closing deals. Reporting daily sales updates to the team lead will also be part of your responsibilities. A minimum of 0-5 years of sales experience is preferred, although freshers with excellent communication skills are also encouraged to apply. Strong negotiation and communication skills are essential, and owning a two-wheeler is preferred. You should be willing to work in the field. Alternatively, if you are interested in the role of Junior Assistant, your responsibilities will include client servicing and engagement, product training and onboarding, documentation and reporting, product knowledge and troubleshooting, client requirement analysis and service delivery, and cross-functional collaboration. You will act as the primary point of contact for institution clients, handle queries, provide assistance, conduct product training sessions, maintain records of client interactions, develop a strong understanding of our products, analyze client needs, and collaborate across different teams. The role requires a minimum of 0-5 years of experience, with freshers with good communication skills also eligible to apply. Strong negotiation and communication skills are a must, and owning a two-wheeler is preferred. This is a full-time job opportunity, and proficiency in English is preferred. The work location is in person.,

As an Executive in Demand & Distribution Planning, you will be responsible for developing and maintaining rolling export demand forecasts for international markets. Your role will involve conducting risk assessments related to demand variability and developing mitigation strategies. Additionally, you will be tasked with planning and optimizing international distribution strategies to ensure efficient material allocation and maintaining healthy inventories. You will also be expected to prepare, verify, and manage all necessary export documentation such as commercial invoices, packing lists, and certificates of origin. Managing aged inventory proactively and reducing it will be a key focus area. Your experience in executing day-to-day distribution activities based on customer requirements and supplier/Factory capabilities will be crucial in this role. Furthermore, you will be responsible for conducting analyses including Minimum Stock Level, ABC, overstock, zero stock, and material shortage analysis and control. Monitoring stock out, forecast alignment, forecast shortage, and other Supply Chain Management parameters will be part of your regular tasks. Efficient order booking and lead time management to enhance customer satisfaction will also be required. Experience with ERP systems, particularly SAP, will be preferred for this role. Proficiency in Microsoft Excel and PowerPoint is essential. Collaboration with cross-functional teams to identify and resolve inventory-related issues and ensure timely delivery of goods will be a key part of your responsibilities. If you are interested in this position, please share your CV at varsha.tomar@havells.com along with the following details: - Current CTC - Expected CTC - Notice Period We look forward to reviewing your application.,

The Senior Engineer NPD Quality is a key role within the organization, primarily focused on ensuring that all new products meet the highest quality standards from inception to completion. In this position, you will work closely with various cross-functional teams such as design, engineering, and manufacturing to establish and execute quality planning and control procedures. Your responsibilities will include leading quality assessments, conducting risk analyses, and taking corrective actions to rectify any quality-related issues that may arise during the product development cycle. As the Senior Engineer NPD Quality, you will be expected to adopt a proactive approach towards quality management, striving for excellence and continuous improvement in both product quality and performance. Your expertise and leadership in maintaining quality standards will be instrumental in driving the success of new product development projects.,

You will join a team that is dedicated to promoting natural living and providing 100% natural self-care products to consumers. Our authentic ayurvedic solutions are developed in-house by our R&D experts and made fresh in our ayurvedic kitchen every day. With a customer base of over 23 lac individuals, we have established a strong presence in the Indian personal care industry. Backed by experienced founders and top-tier investors, our company is well-positioned for success. As a Shopper Marketing Manager, you will be responsible for driving category growth initiatives with a focus on managing category P&L, conducting market analysis, identifying growth opportunities, and driving sales for new product development. Working closely with cross-functional teams, you will play a key role in enhancing our market presence and achieving measurable business outcomes. Your key responsibilities will include: 1. Managing Category Revenue & Profitability: - Monitoring and optimizing category top-line and bottom-line performance. - Tracking sales data, profit margins, and promotional effectiveness. - Ensuring pricing and promotional strategies align with business objectives. 2. Conducting Market Research & Category Sizing: - Performing detailed market analysis to estimate category size, growth potential, and competitor share. - Utilizing shopper insights, retail audits, and syndicated data to inform category strategies. 3. Driving Market Share Growth: - Developing and executing shopper marketing programs to enhance brand visibility and conversion at retail touchpoints. - Collaborating with sales teams to implement plans across various channels including modern trade, general trade, and e-commerce. 4. Identifying Category Opportunities: - Recognizing high-potential sub-categories, consumption trends, and whitespace opportunities. - Providing recommendations for expanding the product portfolio and refining targeting strategies. 5. Supporting New Product Development Sales: - Assisting in the launch of new products through effective market activation plans. - Monitoring post-launch performance and refining strategies based on customer and retailer feedback. Skills & Competencies required for this role: - Strong analytical and problem-solving skills. - Proficiency in MS Excel, PowerPoint, and data analytics tools (Nielsen, Kantar, etc.). - Ability to interpret market and consumer data to create actionable plans. - Excellent communication and presentation abilities. - Strong cross-functional collaboration mindset. Qualifications: - Masters degree in Marketing, Business Administration, or related field. - MBA from Tier 1 B-schools preferred. - 12 years of relevant experience in shopper marketing, trade marketing, or category management in FMCG/CPG industry. Key Performance Indicators (KPIs) for this role include: - Category revenue growth compared to targets. - Improvement in market share. - Contribution of NPD sales. - ROI on shopper marketing initiatives. Join us in our mission to promote natural self-care and make a positive impact in the personal care industry!,

The Senior Retail Planner role involves driving merchandise and inventory planning strategies to maximize sales, profitability, and inventory productivity for a premium personal care retail brand. You will lead planning processes, influence buying decisions, and collaborate with cross-functional teams to ensure the right product mix is available in the right stores at the right time. Your responsibilities will include developing annual, seasonal, and in-season merchandise financial plans that align with business objectives. You will lead promotion planning to ensure campaigns are commercially viable and supported by adequate inventory. Managing Open-to-Buy (OTB) frameworks and assortment strategies will be crucial to optimizing sales and profitability. As the Senior Retail Planner, you will lead accurate forecasting for sales, stock, and markdowns to ensure optimal inventory productivity. Overseeing allocation and replenishment strategies across all stores will be essential to maintaining ideal stock levels. You will also drive 5-year business planning, incorporating growth projections and new market opportunities. You will conduct in-depth performance analysis using key performance indicators (KPIs) such as sell-through, inventory turns, gross margin, and promotional ROI. Regularly reviewing P&L performance, you will provide insights to optimize profitability. Presenting annual business plans and quarterly forecasts to senior management will be part of your role, balancing short-term results with long-term brand growth. Collaboration with merchandising, buying, supply chain, and marketing teams is crucial to ensuring cohesive business execution. Aligning with retail operations to address store-level performance and inventory challenges will be important. You will collaborate with marketing to align promotional calendars with product availability and business priorities. Continuously improving planning, allocation, and promotional management processes using best practices is expected. Mentoring and developing junior planners and analysts to foster a high-performance planning culture will be part of your responsibilities. Championing the adoption of advanced planning tools and analytics to enhance decision-making will also be key. The ideal candidate will have a Bachelor's degree in Business, Retail Management, or a related field (MBA preferred) and at least 10 years of experience in retail planning, merchandise planning, or buying, with a minimum of 3 years in a leadership role. A proven track record in premium beauty, fashion, or personal care retail planning is required. Strong expertise in promotion management, annual business planning, and multi-year strategic planning is essential. Proficiency in P&L review, OTB management, assortment planning, and forecasting is necessary. Advanced analytical skills with proficiency in Excel and retail planning systems (SAP, JDA, Oracle, or similar) are expected. Strong leadership, stakeholder management, and communication skills are also crucial for success in this role.,

As a qualified Chartered Accountant with a minimum of 3 years of post-qualification experience, you will be responsible for providing comprehensive tax advisory services to multinational clients. Your expertise will be crucial in offering guidance on cross-border structuring, withholding tax, and permanent establishment (PE) assessments, ensuring that all solutions are technically sound, compliant, and commercially viable. In this role, you will lead and coordinate tax planning strategies and risk mitigation assignments, working closely with senior professionals to align these strategies with client business goals. Your ability to manage tax litigation, audits, and inquiries across jurisdictions will be essential in assisting clients with ongoing compliance with local and international tax regulations. You will also be tasked with reviewing key tax processes, identifying areas for improvement, and recommending enhancements. Your proficiency in identifying opportunities for automation and digital integration will play a key role in enhancing efficiency and accuracy within the tax advisory practice. Building and maintaining long-term client relationships will be a core aspect of your responsibilities. By consistently delivering high-quality service, proactive communication, and strategic insights, you will contribute to the expansion of services to existing clients. Your participation in scoping, solutioning, and pricing discussions will deepen client engagement and add significant value to the services provided. As a leader within the team, you will mentor, guide, and manage team members, fostering a culture of learning and quality within the tax advisory practice. Your involvement in internal firm initiatives, such as financial performance tracking, knowledge management, process standardization, and resource planning, will contribute to the overall success of the practice. Collaboration with internal teams across legal, transfer pricing, regulatory, and audit functions will be essential in providing clients with holistic and integrated tax solutions. Additionally, your project management skills will ensure that projects are delivered within agreed timelines and budgets, while effectively monitoring progress, coordinating resources, and communicating with stakeholders. To excel in this role, you should possess good writing and oral communication skills, along with a strong knowledge of Direct Tax Compliance Management, Internal Tax, FEMA Advisories, Tax treaty, Litigations, and M&A Tax. Proficiency in basic IT applications like MS Office, Tally, Winman, etc., will also be beneficial in carrying out your responsibilities effectively.,

You will be part of a dynamic team within a growing worldwide organization, where you will have the opportunity to enjoy a competitive total rewards package. In addition, we provide continuous education and training to support your professional development. Please note that management reserves the right to assign or reassign duties and responsibilities of this role to other entities, which may include subsidiaries, partners, or purchasers of Strada business units.,

At Mr. Cooper Group, you have the opportunity to be part of a team that keeps the dream of homeownership alive. Your role is crucial in turning this dream into a reality. Collaboration and volunteerism are key values here, as we strive to make a positive impact and challenge the norm. Our focus is on serving our colleagues and customers with care and dedication. Your main responsibilities will include: - Analyzing large datasets to derive insights that drive business decisions. - Developing and maintaining SQL queries, stored procedures, and complex joins for data extraction and manipulation. - Creating interactive dashboards and reports using tools like Power BI, Tableau, or similar visualization platforms. - Ensuring data accuracy and consistency through validation, cleansing, and transformation processes. - Working closely with various teams such as Operations, Finance, and IT to understand business requirements and translate them into data-driven solutions. - Conducting in-depth analysis of key performance metrics to identify trends, anomalies, and areas for enhancement. - Automating reporting procedures to enhance efficiency and reduce manual efforts. - Upholding data governance, security, and compliance standards. - Providing guidance to junior analysts and supporting team development in analytics and reporting best practices. If you are passionate about leveraging data to drive business outcomes and are looking to contribute to the dream of homeownership, we invite you to join our team at Mr. Cooper Group. Job Requisition ID: 024106 Job Category: Business Operations Primary Location: Chennai, Tamil Nadu, 600089, India,

Join Us! At Google Operations Center, we are dedicated to assisting Google users and customers in solving problems and achieving their goals. Our culture is centered around continuous improvement and collaboration. We work hard, play hard, and we invite you to join us! As a Communication & Engagement Lead, you will be responsible for driving employee communications, programs, and events at the GOC Gurgaon site. Working closely with the India Comms & Engagement Lead and various cross-functional leaders, you will lead complex global projects that align with GOC's communication and engagement objectives. To excel in this role, you must possess the following skills and qualities: - Demonstrate excellent communication skills across various channels, maintaining Google's voice and cultural values. - Build and nurture relationships with senior executives, leveraging expertise and data to influence decisions. - Manage vendor relationships and budgets to deliver exceptional events for over 1.2k attendees. - Provide guidance to cross-functional partners on communication and event strategies, ensuring alignment with goals and best practices. - Thrive in fast-paced and ambiguous environments, making sound judgments and prioritizing effectively. Responsibilities: - Collaborate with the India Comms & Engagement Lead to develop and execute the Gurgaon employee engagement plan, including goal setting and budget planning. - Create and review communications for the GOC Gurgaon team, collaborating with senior leaders for high-quality deliverables. - Lead the planning of large-scale meetings and events in Gurgaon, overseeing vendor management and ensuring program quality and accountability. - Ensure successful local implementation of global programs such as rewards and recognition, employee surveys, and intranet management. - Develop compelling storytelling content to showcase the impact of GOC to potential job applicants and employees. Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 7-10 years of experience in developing and executing global communication and event strategies. - 5+ years of program management experience with cross-functional teams. - Flexibility to accommodate meetings with other time zones/regions. Preferred Qualifications: - 10+ years of corporate communications experience, including managing global communications and employment brand channels. - 7+ years of project management experience in communications and event delivery in a fast-paced setting. - Proficiency in using Google Workspace products such as Docs, Slides, Gmail, and Calendar. Benefits: - Competitive wages and comprehensive healthcare coverage. - Family support with gender-neutral baby bonding leave and maternity leave. - Onsite employees can enjoy free meals, snacks, and fun experiences. Thank you for considering this opportunity! Our recruitment team will reach out if your profile matches the role. If you do not hear from us within 2-3 weeks, please note that your application was not successful at this time. For any inquiries, contact us at goc-candidate-global@googleoperationscenter.com.,