Muthoot FinCorp (MFL)

Main Task 1. Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service. 2. Source new customers through BTL marketing and customer calling Areas of Responsibility Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction a. Promptly travel to and from the customers home while safely handling the gold in transit b. Carry out GLFH transaction while strictly adhering to process and policies c. Maintain high level of customer satisfaction d. Gold appraisal Generating leads for GLFH a. By conducting BTL marketing b. Call inactive and other prospective customers c. Responsible for conversion of leads generated KRA a. Adherence of timeliness (fulfilling the appointment within a specified time) b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious) c. Quality of service d. Number of leads generated through customer visit/calls and conversion %

Identify opportunities to expand the client base through referrals, networking, and prospecting to meet revenue targets. Conduct daily sales calling with the prospective new clients and identify their needs. Provide and develop solutions and suggest schemes to clients basis their requirements and goal. Achieve financial goals of the clients through various product lines like LI, MF, FI, GI and other liabilities products. Update and cross – sell products and services to existing clients and update them about the primary and secondary market trends. Ensure that revenue for the total review period meets the target revenue targets basis the vintage and the guidelines and compliances at MFL. Build and maintain strong, long-term relationships with high-net-worth clients by understanding their financial goals, needs, and risk tolerance. Collaborate with clients to develop comprehensive financial plans that encompass investments, estate planning, retirement, tax strategies, and wealth preservation. Educate clients about market trends, investment options, and financial planning strategies to empower them to make informed decisions. Role & responsibilities

The primary responsibility of Relationship Manager in the Wealth Channel at Muthoot FinCorp is to cultivate and manage relationships with high-net-worth individuals, families, or businesses seeking wealth management and financial advisory services. Business Development and Relationship Management: Identify opportunities to expand the client base through referrals, networking, and prospecting to meet revenue targets. Conduct daily sales calling with the prospective new clients and identify their needs. Provide and develop solutions and suggest schemes to clients basis their requirements and goal. Achieve financial goals of the clients through various product lines like LI, MF, FI, GI and other liabilities products. Update and cross sell products and services to existing clients and update them about the primary and secondary market trends. Ensure that revenue for the total review period meets the target revenue targets basis the vintage and the guidelines and compliances at MFL. Build and maintain strong, long-term relationships with high-net-worth clients by understanding their financial goals, needs, and risk tolerance. Collaborate with clients to develop comprehensive financial plans that encompass investments, estate planning, retirement, tax strategies, and wealth preservation. Educate clients about market trends, investment options, and financial planning strategies to empower them to make informed decisions. Portfolio Management Manage clients' investment portfolios by selecting appropriate asset classes, investment vehicles, and strategies to achieve their financial objectives. Evaluate clients' risk tolerance and ensure investment strategies align with their risk profiles while minimizing potential financial risks. Adhere to all regulatory guidelines and compliance standards, ensuring that clients' investments comply with relevant laws and regulations Preferred candidate profile Key Skills- Relationship building and client-focused approach, Investment analysis and financial planning, Risk management and compliance, Sales and business development, financial product knowledge, analytical and problem solving, Interpersonal, communication and presentation skills. Behavioral Attributes- Driven and in alignment with our Purpose Transforming the life of the common man by improving their financial well-being and anchored by our core value of integrity, collaboration, and excellence.

orex Business & revenue responsibility of direct channel of the Fx Branch and forex revenue responsibility. Onboarding ESP direct sales segment like educational consultant, Tour Operators, Hotels, travel & Money transfer agents, FFMC/AD-II and Bankers business relationship to sale up currency, remittance AD-I & II with special attention of Travel Card business. BTL and activities around the branch, make it as independent P &L for the branch with team handling. And manage partner commission pay-out. Manage the WS and hub branch activities. Report the supervisor on day to day business outcome. Ensure the team to earn the incentive to bring revenue from individual employee. Service the forex (currency & card)& outward remittance business across the branch counters. Ensure the operation and compliance of the branch by making regular check and balance of inventory and records Bring the FX branch P & L to the team, creating awareness around branch through BTL activities. ESP partner onboarding and improve direct sales through walk in & agent transaction. Onboarding corporates, He need to build the branch business and inventory / stock management. Manage the Forex business in terms of Revenue, turnover & transaction count enhancement at the FX branch to build the Currency, AD-1 & AD-II & card sales. Cash on sales corporate business & consultancies need to be key area need to be focused. Ops & compliance is one of the KRI to balance the business and compliance on daily basis Responsible for branch audit compliance, KYC of all the transactions

Forex Business & revenue responsibility of direct channel of the Fx Branch and forex revenue responsibility. Onboarding ESP direct sales segment like educational consultant, Tour Operators, Hotels, travel & Money transfer agents, FFMC/AD-II and Bankers business relationship to sale up currency, remittance AD-I & II with special attention of Travel Card business. BTL and activities around the branch, make it as independent P &L for the branch with team handling. And manage partner commission pay-out. Manage the WS and hub branch activities. Report the supervisor on day to day business outcome. Ensure the team to earn the incentive to bring revenue from individual employee. Service the forex (currency & card)& outward remittance business across the branch counters. Ensure the operation and compliance of the branch by making regular check and balance of inventory and records

Learn & develop an in-depth knowledge of MFL Forex products via successful completion of required sales training program and utilize this knowledge to successfully sell MFL forex. Onboard and partnership with the Small, Mid & Large corporates on Fx Currency & Card Sales. Create and execute a detailed territory Corporate Sales plan that meets sales turnover add on Forex Revenue. Optimize business development plan by closely associating with Product Managers (Travel Card & Currency) and Sales Managers to maximize time in the field through development and of potential leads. Look and understand the Feasibility to build long term relationship without credit. Maintain consistent communication and timely follow-up with Client & prospects and their add on product requirements as One point contact for the Corporate CXO. And be available and responsive to clients real time needs. Look for the opportunity to do the workplace activities at the corporate offices to enable MFL product availability to the corporate employees at their doorstep. Coordinate with Retail team & AD Branches to ensure the on-time delivery of Forex products and other fee, retail lending and wealth products. Attend conferences and professional association/ Trade body meetings and promote MFL forex products and services. Maintain high profile with the industry bodies and foster relationship with the corporate accounts & MICE market business penetration. Responsible for assigned market corporate business & revenue as PnL owner for the vertical.

Muthoot Fincorp is hiring apprentices for a term of 1 year. CTC-12,000/- monthly Location:Trivandrum

Dear Candidate, We are looking for field sales role (Business Development Officer-Gold Loan Sales) Roles & Responsibilities: Increase fresh leads through field sales. Identify fresh opportunities to expand the customer base and enhance revenue. Cultivate strong relationships with existing and potential clients. Developing marketing plans and achieve monthly sales target. Cross selling of third-party products and group products to Gold Loan customers. Conduct branch catchment development activities and generate customer leads and converting them to NCA. Salary: Max 2.8lpa Variable: Unlimited Incentive, PF & ESI Locations: Across Batlagundu, Dindigul, Coimbatore, Gugai-Salem, Kumbakonam, Kuniyamuthur, Madurai, Mettupalayam, Nagarcoil, Ooty, Palladam, Ramnad, Sethiyathope, Theni, Tiruchengode, Tirupur, Chennai

Dear Candidate, We are looking for field sales role (Business Development Officer-Gold Loan Sales) Roles & Responsibilities: Increase fresh leads through field sales. Identify fresh opportunities to expand the customer base and enhance revenue. Cultivate strong relationships with existing and potential clients. Developing marketing plans and achieve monthly sales target. Cross selling of third-party products and group products to Gold Loan customers. Conduct branch catchment development activities and generate customer leads and converting them to NCA. Salary: Max 2.8lpa Variable: Unlimited Incentive, PF & ESI Locations: Across Chennai

Dear Candidates !! Greetings from Muthoot Fincorp Ltd !! We have urgent Requirement of Regional Manager Insurance Age : 21- 35 Offered CTC - As per market Standards Experience - 8-10 years Who can Apply : Relevant Experience in Insurance domain Note - Candidates having only Insurance industry Sales working experience is in this below said locations and currently serving notice period or immediate joiner get more preference Job Location s:- Nizamabad-Telangana and Kolkata Minimum Qualifications and Experience: Graduate in any stream 8 to 10 years experience in BFSI/NBFC sector in insurance industry Key Responsibilities - Recruit, train, and manage a team of Sales Managers within the region (as per the business & Management requirements in the case of business expansion later on ) ; provide necessary guidance and training to achieve business objectives. Develop and execute effective sales/business development strategies to meet targets and expand the customer base within branches of the assigned region. Setting sales targets for the team and monitoring their progress, taking corrective actions when necessary to ensure objectives are met. Evaluate the effectiveness of sales strategies and make necessary adjustments. Drive customer satisfaction and retention initiatives within the region. Conducting market research and competitor analysis to identify opportunities for growth, staying updated on industry trends, and reporting findings to higher management. Collaborate with marketing teams to design and execute promotional campaigns. Stay updated on industry trends, products, and developments in the insurance sector. Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility. Ensure compliance with regulatory requirements and company policies in all sales activities. Generating reports on sales activities, revenue, expenses, and other relevant metrics for review by management. Regularly evaluating the team's performance, providing feedback, and implementing strategies for improvement. Manage budgets, expenses, and revenue forecasts for the Region. Drive initiatives to increase lead generation and/or conversion from the retail business team. Train, mentor, and coach the branch business employees on various products, processes, and procedures for increasing sales performance. Resolving customer complaints and issues promptly, maintaining a high level of customer satisfaction. Coordinating with other departments such as marketing and claims to enhance overall business operations. Interested Candidates can share me CV at - eshaa.g@muthoot.com Thanks and Regards, Eshaa Junior Manager- HR eshaa.g@muthoot.com www.muthoot.com Follow us on Social Media:

Dear Candidates !! Greetings from Muthoot Fincorp Ltd !! We have urgent Requirement of Regional Manager Insurance Age : 21- 35 Offered CTC - As per market Standards Experience - 8-10 years Who can apply : Relevant working experience in insurance domain . Note - Candidates having only Insurance industry Sales working experience is in this below said locations and currently serving notice period or immediate joiner get more preference Job Location s:- Bangalore & Tamil Nadu- Madurai , Tirupur ,Pondi, Kozikode Minimum Qualifications and Experience: Graduate in any stream 8 to 10 years experience in BFSI/NBFC sector in insurance industry Key Responsibilities - Recruit, train, and manage a team of Sales Managers within the region (as per the business & Management requirements in the case of business expansion later on ) ; provide necessary guidance and training to achieve business objectives. Develop and execute effective sales/business development strategies to meet targets and expand the customer base within branches of the assigned region. Setting sales targets for the team and monitoring their progress, taking corrective actions when necessary to ensure objectives are met. Evaluate the effectiveness of sales strategies and make necessary adjustments. Drive customer satisfaction and retention initiatives within the region. Conducting market research and competitor analysis to identify opportunities for growth, staying updated on industry trends, and reporting findings to higher management. Collaborate with marketing teams to design and execute promotional campaigns. Stay updated on industry trends, products, and developments in the insurance sector. Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility. Ensure compliance with regulatory requirements and company policies in all sales activities. Generating reports on sales activities, revenue, expenses, and other relevant metrics for review by management. Regularly evaluating the team's performance, providing feedback, and implementing strategies for improvement. Manage budgets, expenses, and revenue forecasts for the Region. Drive initiatives to increase lead generation and/or conversion from the retail business team. Train, mentor, and coach the branch business employees on various products, processes, and procedures for increasing sales performance. Resolving customer complaints and issues promptly, maintaining a high level of customer satisfaction. Coordinating with other departments such as marketing and claims to enhance overall business operations. Interested Candidates can share me CV at - eshaa.g@muthoot.com Thanks and Regards, Eshaa Junior Manager- HR eshaa.g@muthoot.comwww.muthoot.com Follow us on Social Media:

Location: Technopark Phase-1, Trivandrum, Kerala Experience: 3 to 5 years Mode: Work from Office Role: Permanent Main Tasks UI, Functionality, Integration, System/Performance Testing of Software Applications. Areas of Responsibility Preparation of test cases from BRD and preparing test plans. Execution of tests as per the test cases; Identify the product gaps, raise bugs/defect reports, Track bugs/defects, co-ordinate with team members to fix bugs/ defects; Undertake integration and/ system testing manual or using tools Conducting performance testing. Exposure to API testing Minimum 1 year experience on any Automation testing tool. Educational Qualification/ Technical Certification BE/B.Tech/MCA/B Com/M Com with computer Knowledge. Skill Sets OS Windows, Backend: SQL2010, SQL2012 Good Knowledge of Testing tools, Testing Web based application Exposure to Automated Testing Working in an NBFC environment is an added advantage Looking those who have worked on BFSI (Banking/ Insurance domain)

JD for Tech Lead .NET Provide technical guidance to a team of developers in developing features in an enterprise .net application serving end users through angular web-based application. Overall experience in .Net 8-16 years with minimum 2years experience as tech lead. Customizing current applications in line with changing business requirements Experienced in Technical Design & creating design documents. Must have experience in using MySQL/MS SQL Server Must have experience in ASP.NET, C#, VB.NET/ JavaScript, jQuery, VBScript, HTML, XML, Ajax and Angular MVC/MVC/WCF/WPF/Design patterns/LINQ/Lambda expressions Experience in SQL scripting, stored procedures, functions Must have used in Source & Configuration Management using Git/SVN Experience in API integrations (Consuming APIs & Libraries) is preferred Experience in Cloud Development will be added advantages. Able to handle and mentor 5-8 tech team members. Should interact with superiors and business users for capturing requirements. Should be able to work on multiple projects with multiple deadlines. Working Location- Trivandrum, Kerala

Looking for: Provide technical guidance to a team of developers in developing features in an enterprise java application serving end users through angular web-based application. should have experience in developing stored procedures and developing complex SQL queries in MSSQL Overall experience in Java 8-12 years with minimum 4 years’ experience as tech lead. Experienced in working Agile projects using agile tools Experienced in Technical Design & creating design documents Hands on experience on Spring Framework, Spring Boot, AOP Project experience using CI/CD pipeline using Jenkins and Docker/Kubernetes is preferred. Must have proficiency in Source & Configuration Management using Git/SVN, must have experience with Junit. Must have experience in using ORM such as Hibernate on MySQL/SQL Server/Oracle DB Working Location- Trivandrum, Kerala.

Areas of Responsibility Description Travel Desk Management (Hotel & Transport) Manage organizations travel desk & provide seamless support to employees. Provide hotel booking services for the overall MPG group. Book & confirm hotel reservations for employees in compliance with the company’s Travel Policy. Manage Flight/Train/CAB services for eligible staff at PAN-India. Manage cancellation & refunds for Hotel & Flight bookings. Monitor travel expenses & identify areas for cost savings Negotiate rates with hotels & transporters to ensure optimal cost savings. Compare rates & secure bookings at the lowest possible cost while ensuring quality. Ensure secure travel options with Flexible cancellation/Free periods to avoid additional charges. Respond promptly to travel-related queries, ensuring quality service to employees. Handle exceptions or special requests while maintaining compliance & cost efficiency. Ensure timely & accurate ticket confirmations to facilitate smooth travel experiences. Share travel itineraries and ticket information to employees promptly Arrange accommodation & transportation for annual functions/events. Develop and update the organization’s travel polices based on best practices and industry standards. Stay updated on travel advisories, geopolitical risks thus ensuring the safety of employees during travel. Vendor Empanelment & Management Negotiate with hotels and transporters for onboarding service vendors. Identify, evaluate, and empanel new service vendors through a comprehensive selection process. Conduct due diligence, including background checks and reference verifications, to ensure vendor reliability. Negotiate contracts and agreements with vendors to secure favorable terms. Manage vendor contracts in coordination with the Legal team, including renewals, amendments, and terminations. Monitor vendor performance, ensuring quality, timeliness, and cost efficiency. Analyze market trends to identify opportunities for cost savings and efficiency improvements. Conduct data analysis to recognize trends and recommend actionable improvements in vendor performance and service delivery. Ensure vendor operations comply with legal, ethical, and organizational standards. Analyze travel pattern & recommend strategies for optimizing travel spends, such as bulk deals or preferred vendor partnership. Vendor Invoice Verification, Clearance & Travel Reports Prepare and verify the monthly report of all invoices for MPG groups, segregating them as per cost center for submission & payment processing. Verify vendor bills/invoices for hotels and transportation services against special agreed rates, purchase orders, and contracts. Identify discrepancies, errors, or irregularities in invoices and resolve them promptly in coordination with vendors and the Finance team. Collaborate with the Finance team to process payments efficiently and maintain accurate records. Prepare periodic reports on travel expenses, compliance and cost saving for review & audit. Analyze & Forecast travel budget and identify trends or issues requiring attention Hospitality Manage cafeteria Service & hygiene Coordinate with the service vendor timely delivery for services. Supervise & manage the housekeeping staff at the Head Office. Evaluate & manage the overall performance of reception desk & services. Address all maintenance & additional requirements for the Gym to ensure a premium experience for staff.

Areas of Responsibility Description Infrastructure Billing Verify infrastructure bills by cross-checking with work orders, drawings, specifications, and approved materials. Verify & manage Invoices & payment for various projects. Collaborate with Site Engineers, Zonal Infra Managers, and vendors to resolve discrepancies in bills. Coordinate with contractors & vendors to verify their bill and ensure timely payments. Liaise with vendors to ensure timely submission of tax invoices after bill verification. Create Goods Received Notes (GRNs) for the billed quantities to ensure records match physical delivery. Initiate and facilitate the payment process by securing necessary management approvals. Provide detailed clarifications to the audit and accounts team regarding queries on bills and payments. Signage Billing Verify Signage bills by evaluating Purchase Order, Installation Photos, Installation certificate, Standard Operating Procedure (SOP), OEM Warranty Certificate, Branch NOC and Tax Invoices for accuracy and compliance. Work closely with Branch Managers, Site Engineers, Zonal Infra Managers, and vendors to resolve discrepancies in invoices and ensure accurate documentation. Obtain NOCs from branches to confirm satisfaction with installations and service quality. Request credit notes or revised tax invoices for any additional claims or corrections required. Create Goods Received Notes (GRNs) for approved quantities to maintain accurate records. Secure necessary approvals with Finance team for vendor payments MIS Maintain detailed records of all payments made against POs and Work Orders. Prepare and submit comprehensive monthly reports to management Maintain and update a Warranty & Quantity Tracker for signage boards installed across 4000+ branches. Ensure all records, invoices, and payments are compliant with company policies and standards. Maintain records of all billing related documentation for auditing & compliance Vendor Management Provide comprehensive guidelines to newly empaneled vendors on the bill clearance process, including required documentation, timelines, and standards. Coordinate with the Finance team, vendors, and internal stakeholders to resolve payment-related issues promptly. Facilitate the collection of No Objection Certificates (NOCs) from branches to confirm satisfaction with installations or services.

We are seeking an enthusiastic Apprentice Trainee - HR to join our team. Only Freshers are invited. If you're ready to kickstart your career in HR,Please share your resume to recruitment@muthoot.com. Job Description Assist in sourcing candidates through job portals and databases. Screen resumes and schedule interviews Coordinate with candidates and hiring managers. Maintain recruitment trackers and update candidate records. Support employer branding initiatives and job postings. Assist in onboarding and documentation processes. Qualification - MBA in HR Location - Trivandrum, Kerala (Localities Preferred) Period - One Year

Skillset & Competencies Visiting branches and rendering necessary support for continuous improvement Render necessary support to branches to ensure data quality/data enrichment Render necessary support to branches enhance digital adoption Render necessary support to branches on Product queries, technical issues regarding Gold Loans, SME loans and TPP Centralized coordination of KYC maintenance & ensuring quality assurance Verification and clearance of documents as per checklist prior to sanction of Gold loans. Handling customer queries and resolving grievances as per customer service standard Initiate necessary action for settlement of accounts involved in internal and external fraud in consultation with respective stakeholders Necessary assistance to ensure hassle free NCD and Forex Operations

Job Summary: The MIS (Management Information Systems) Executive is responsible for managing and analyzing data to support business operations, generating reports, and optimizing information systems. The role involves handling databases, preparing dashboards, automating reports, and ensuring data integrity for decision-making. Key Responsibilities: 1. Data Management & Reporting Gather, process, and analyze data from various sources. Develop and maintain daily, weekly, and monthly reports. Generate business performance dashboards and visualizations. Ensure data accuracy and integrity in reports. 2. System & Database Management Maintain and update databases, ensuring seamless data flow. Troubleshoot and resolve database-related issues. Assist in database automation and integration with business systems. 3. Automation & Process Improvement Develop and optimize Excel-based reports using formulas, macros, and VBA. Automate reporting processes to improve efficiency. Identify areas for process improvement and suggest solutions. 4. Coordination & Support Work closely with different departments to understand data requirements. Provide training and support on MIS tools and reports. Assist in software implementation and system upgrades. 5. Compliance & Documentation Maintain proper documentation of reports and processes. Ensure compliance with company policies and data security standards. Key Skills & Competencies : Strong expertise in MS Excel (Advanced), VBA, Macros, Pivot Tables, and Formulas Experience with SQL / Power BI / Tableau (preferred) Knowledge of ERP, CRM, or other business information systems Strong analytical and problem-solving skills Ability to handle large datasets efficiently Excellent communication and coordination skills Attention to detail and accuracy Educational Qualification & Experience: Bachelors degree in IT, Computer Science, Business Administration, or related fields. 1-5 years of experience in MIS, data analysis, or a similar role. Experience with data visualization tools (Power BI, Tableau) is a plus. Preferred Certifications (Optional): Microsoft Excel Certification Power BI / Tableau Certification SQL / Database Management Certification

Requirement for Field Sales Roles & Responsibilities: Increase fresh leads through field sales. Identify fresh opportunities to expand the customer base and enhance revenue. Cultivate strong relationships with existing and potential clients. Developing marketing plans and achieve monthly sales target. Cross selling of third-party products and group products to Gold Loan customers. Conduct branch catchment development activities and generate customer leads and converting them to NCA. Salary: Max 2.8lpa Variable: Unlimited Incentive, PF & ESI Locations: Across Nagercoil