Area Operations Manager

4 - 8 years

4 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Skillset & Competencies Visiting branches and rendering necessary support for continuous improvement Render necessary support to branches to ensure data quality/data enrichment Render necessary support to branches enhance digital adoption Render necessary support to branches on Product queries, technical issues regarding Gold Loans, SME loans and TPP Centralized coordination of KYC maintenance & ensuring quality assurance Verification and clearance of documents as per checklist prior to sanction of Gold loans. Handling customer queries and resolving grievances as per customer service standard Initiate necessary action for settlement of accounts involved in internal and external fraud in consultation with respective stakeholders Necessary assistance to ensure hassle free NCD and Forex Operations

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Muthoot FinCorp (MFL) logo
Muthoot FinCorp (MFL)

Financial Services

New Delhi

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