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Branch Manager - Pune, Goa
Axis Bank

8.0 - 12.0 years

South goa, Pune, North goa

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Job description About Branch Banking: With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Banks customer engagement strategy across products and services About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch’s financial targets. They are responsible for ensuring the smooth functioning of the branch and ...

Posted 1 day ago

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Investment Banking Application Support Professional
Luxoft

3.0 - 6.0 years

Bengaluru

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Project description A Large bank in UAE is looking for Investment Banking Application Support consultant. CIB Credit-CAPS Products support. Responsibilities To Analyze and resolve the end user''s issues related to applications Business Support: Provide 24/7 support to the business users and branch operations. Monitor infra servers for space issues including Windows and Linux Servers. Shell scripting, Working on report automation (using shell script) Created jobs in windows task scheduler to automate the existing process Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team ...

Posted 4 days ago

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Walkin @IndusInd Bank - Deputy Branch Manager - Nagpur-07th Feb 26
Indusind Bank

4.0 - 8.0 years

Nagpur

Work from Office

Role Details Deputy Branch Manager is responsible for overall management of the lobby team in the branch and for achieving excellence across service, sales and operational functions in the branch. The Deputy Branch Manager reports to the Branch Manager who is the overall head of the Branch. Service To ensure 'First Time Right' in the account opening process. To ensure customer requests are satisfactorily closed within TAT and ensure that customer grievances are resolved and closed on time. To ensure that Lobby Team carries out the required number of knowlarity calling of customers. Business Development To ensure that the Lobby Team sells bank and third party products like Casa, Li, Gi and ge...

Posted 6 days ago

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Associate Customer Service Manager
IDFC FIRST Bank

1.0 - 3.0 years

India

On-site

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling up the retail banking business by ensuring efficient use of resources and technology. As the central custodian of all Rural Banking documents for the branch, the role bearer supports operational activities related to rural and semi-urban retail products. The position is accountable for maintaining the customer lifecycle, fulfilling service requests, and ensuring a seamless banking experience. Key Responsibilities Primary Responsibilities Oversee day-to-da...

Posted 1 week ago

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Walk in drive_Branch Manager_|| Dahod Gujrat ||
Muthoot Finance

5.0 - 10.0 years

3 - 7 Lacs

Dahod, Petlad, Godhra

Work from Office

1 Hiring Branch Manager For Dahod, Kapdvanj,Petlad,Godhra. 2. Age 30-45 yrs 3. Graduate degree any stream. 4. Interview Location Dahod Gujrat. 5. Interview date 2nd Feb 2026

Posted 1 week ago

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Immediate openings For Bank Authorizer and Teller- Chennai
IDFC FIRST Bank

3.0 - 8.0 years

Chennai

Work from Office

Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Deliver business target assigned as per performance score card Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information secur...

Posted 2 weeks ago

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Operations Executive - Commercial Vehicle
HDB Financial Services

2.0 - 3.0 years

Pakur

Work from Office

Role & responsibilities Co-ordination with central ops team for CV Business. Preparing Daily / Monthly MIS reports. Customer KYC and secondary documents verification. Ensuring on-time payments of the customers. Ensure adherence of policies at all levels Thorough checking of all the files and ensure the data is complete and relevant. Processing and Disbursement of files. Checking KYC documents. Handling all branch administration activities. Regular follow-ups with customers. Preferred candidate profile Graduate. 2-3 yrs of relevant experience. Good communication skills. High level of Self Drive/Enthusiasm.

Posted 2 weeks ago

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Branch Relationship Officer
Axis Bank

0.0 - 5.0 years

1 - 4 Lacs

Bhuj, Mundra

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Axis Bank Ltd. Job Purpose The Branch Relationship Officer Operations is responsible for handling day-to-day branch operations , ensuring smooth customer service , accurate processing of banking transactions , and compliance with bank policies and RBI guidelines . This role is ideal for women professionals looking to build a stable, long-term career in banking operations with structured working hours and growth opportunities. Key Responsibilities Branch Operations Handle counter operations including cash/non-cash transactions Processing of account opening , KYC verification, and documentation Handling cheque clearing, inward & outward clearing Maintain accurate records, registers, and MIS Cu...

Posted 2 weeks ago

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Assistant Manager - Customer Engagement
Axis Max Life Insurance

2.0 - 5.0 years

Bengaluru

Work from Office

Key Responsibilities: Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Preferred candidate profile A Graduate/MBA Experience in operations or customer services.

Posted 2 weeks ago

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BRO-Branch Relationship Officer-Sales&Service-AM-DM
Axis Bank

0.0 - 5.0 years

Kolkata

Work from Office

BRO Job Description: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for, providing financial solutions to customers by offering bank products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell Bank products and have to do all the operational activities of banking. BROs are required to engage with existing customers of the Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected...

Posted 2 weeks ago

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Branch Manager
Muthoot Finance

5.0 - 10.0 years

3 - 8 Lacs

Gadhinglaj, Pune, Ichalkaranji

Work from Office

Job description :- Achieving the allotted branch target. Acquiring new customers and addressing all product inquiries through branch walk-ins, sales activities, marketing promotions, etc. Regular follow-up for interest collection and NPA reduction. Responsible for regular branch operations including KYC process, gold appraisal, strong room operations, gold packet preparation, closures and renewals. Cross-selling all products and increasing branch walk-ins. Ensuring error-free audit reports and proper compliance at the branch. Maintaining punctuality, discipline and a high level of morality in line with the ethics & values of the company. Cost control. Other duties as instructed by higher aut...

Posted 3 weeks ago

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Walkin Branch Manager - 13th Jan 26 (Tuesday)
Kotak Mahindra Bank

7.0 - 12.0 years

8 - 17 Lacs

Sriperumbudur, Chennai

Work from Office

Job Responsibilities Lead and manage branch banking operations ensuring customer service excellence, operational efficiency, and cost control. Drive branch business growth through retail banking products, cross-selling, and customer acquisition strategies. Recruit, train, and mentor branch staff to achieve sales and service targets. Ensure compliance with RBI guidelines, banking regulations, and internal audit requirements. Monitor customer feedback and implement strategies for retention and satisfaction. Build strong relationships with high-value customers and local market stakeholders. Analyze branch performance metrics and initiate corrective actions for underperformance. Prepare and pres...

Posted 4 weeks ago

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Teller Authorizer - Bangalore -Interview on 16th Jan'26
Hdfc Bank

1.0 - 4.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Greeting from HDFC Bank!! We have urgent opportunity of Teller Authorizer based across Bangalore Job Locations: Wilson Garden & Nandi Durga Road Note: Candidates having 5+ years experience in Branch Banking Operations need to apply. Interested candidates directly walk-in at Interview Venue : HDFC Bank Mount Kailash, No 33/5 Meanee Avenue Road, Halasuru, Bengaluru - 560042 (Branch Code - 286) Date: 16th Jan26 (Friday) Time 11:00 AM to 01:00 PM Contact Person : Ms Shuchita Jhaveri(Cluster Head) Job Name Teller Authorizer - Retail Branch Banking Job Title : (Job Name) Teller Authorizer Business Unit (PA) : Retail Branch Banking Team : (Sub team in the PA) : Retail Branch Banking Reports to (job...

Posted 1 month ago

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Teller Authorizer - Bangalore -Interview on 13th Jan'26
Hdfc Bank

1.0 - 4.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Greeting from HDFC Bank!! We have urgent opportunity of Teller Authorizer based across Bangalore Job Locations: EPIP Note: Candidates having 5+ years experience in Branch Banking Operations need to apply. Interested candidates directly walk-in at Interview Venue : HDFC Bank, Ground. Floor, No. 604, 60 Feet Road, AECS Layout, Whitefield, Bangalore560037 (Branch Code - 10235) Date: 13th January 2026 (Tuesday) Time 10:00 AM to 12:00 PM Job Name Teller Authorizer - Retail Branch Banking Job Title : (Job Name) Teller Authorizer Business Unit (PA) : Retail Branch Banking Team : (Sub team in the PA) : Retail Branch Banking Reports to (job) : Branch Manager Job Purpose To work in an error free envir...

Posted 1 month ago

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Exploring Branch Operations Jobs in India

Branch operations play a crucial role in the efficient functioning of organizations across various industries in India. Job seekers looking to build a career in branch operations can find a plethora of opportunities in the job market. This article aims to provide insights into the branch operations job market in India, including top hiring locations, salary ranges, career progression, related skills, and interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India have a high demand for branch operations professionals, offering numerous job opportunities in various industries.

Average Salary Range

The salary range for branch operations professionals in India varies based on experience and location. On average, entry-level professionals can expect to earn around INR 3-4 lakhs per annum, while experienced professionals with several years of experience can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the field of branch operations, a typical career path may include roles such as Branch Operations Executive, Branch Operations Manager, Regional Operations Manager, and Vice President of Operations. As professionals gain experience and expertise, they can progress to higher managerial positions within the organization.

Related Skills

In addition to core branch operations skills, professionals in this field are often expected to have skills such as problem-solving, communication, time management, leadership, and attention to detail. Knowledge of financial operations and regulatory compliance is also beneficial for branch operations roles.

Interview Questions

  • What is your understanding of branch operations? (basic)
  • How do you prioritize tasks in a high-pressure environment? (medium)
  • Can you give an example of a process improvement you implemented in your previous role? (medium)
  • How do you ensure compliance with banking regulations in branch operations? (advanced)
  • Describe a challenging situation you faced in branch operations and how you resolved it. (medium)
  • What software tools are you familiar with for branch operations management? (basic)
  • How do you handle customer complaints in a branch setting? (medium)
  • What strategies would you implement to increase branch efficiency? (medium)
  • Have you ever trained new staff members in branch operations procedures? (medium)
  • How do you stay updated on industry trends and best practices in branch operations? (basic)
  • Describe a time when you had to coordinate with multiple departments for branch operations. (medium)
  • How do you ensure accuracy in financial reporting for branch operations? (advanced)
  • What metrics do you track to evaluate branch performance? (medium)
  • Can you explain the importance of customer service in branch operations? (basic)
  • How do you handle conflicts among branch staff members? (medium)
  • Describe a successful marketing campaign you implemented to drive branch business. (medium)
  • How would you handle a security breach in a branch location? (advanced)
  • What are the key challenges faced by branch operations professionals in the current business environment? (medium)
  • How do you ensure inventory management is optimized in a branch setting? (medium)
  • What are your strategies for employee retention in branch operations? (medium)
  • How do you maintain confidentiality in handling sensitive customer information in branch operations? (medium)
  • Can you give an example of a successful cost-saving initiative you implemented in branch operations? (medium)
  • How do you adapt to changes in technology that impact branch operations? (medium)
  • What are the key performance indicators you track for branch operations success? (medium)

Closing Remark

As you explore opportunities in branch operations in India, remember to showcase your skills and experience confidently during interviews. By preparing thoroughly and demonstrating your expertise in branch operations, you can secure rewarding career opportunities in this dynamic field. Good luck with your job search!

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