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Loan officer/Senior Loan Officer/ Loan Manager/Senior Loan Manager

1 - 6 years

2 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Main Task 1. Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service. 2. Source new customers through BTL marketing and customer calling Areas of Responsibility Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction a. Promptly travel to and from the customers home while safely handling the gold in transit b. Carry out GLFH transaction while strictly adhering to process and policies c. Maintain high level of customer satisfaction d. Gold appraisal Generating leads for GLFH a. By conducting BTL marketing b. Call inactive and other prospective customers c. Responsible for conversion of leads generated KRA a. Adherence of timeliness (fulfilling the appointment within a specified time) b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious) c. Quality of service d. Number of leads generated through customer visit/calls and conversion %

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Muthoot FinCorp (MFL)
Muthoot FinCorp (MFL)

Financial Services

New Delhi

5000+ Employees

37 Jobs

    Key People

  • George Alexander Muthoot

    Managing Director
  • Ashish Kumar Singh

    CEO

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