303 Gold Appraiser Jobs

Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.

Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.

Walk-in Drive Details: Date: 05 -August - 2025 Day: Tuesday Time: 10 AM to 4PM Address: IIFL Finance Ltd. No B2/309, Vikas Khand Gomti Nagar Lucknow, Uttar Pradesh - 226010 India Location: Lucknow - (U.P.) Contact Person: Mr. Satish Kumar Shukla & Yash Srivastava - 9451894285 / 9321273429 Job Title / Designation - Gold Appraiser Job Description - To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration. Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Ensure to call customers as per CRM leads and update in the system. Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Ensure strong follow up for interest collections to keep NPAs in control. Job Title / Designation - Customer Care Executives Job Description - Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL. Verify customers KYC & complete online registration. Provide after sales service to existing customers and obtain references from them to increase customer base. Provide good customer service experience while pledging / releasing /interest payment transactions etc. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Adhere to standard operating procedure of the organization and maintain all important registers at branch level. Ensure strong follow up for interest collections to keep NPAs in control .

HDB Financial Services Ltd. Hiring Profile :- Executive - Gold Loans #operations #goldloan #Skills Required :- Gold Loan Operations. Location:- #Patiala NOTE : Our 1st preference would be local candidates with relevant experience. Candidates with minimum 1 years of Experience in Gold Loan Operations (Secured Loans) can apply for this role #budget Upto #3.80 Interested candidates can share their Resume at rupali.vishal@hdbfs.com

Roles and Responsibilities Manage sales performance of Gold Loan products through effective lead generation, customer relationship management, and target achievement. Conduct gold appraisals at customer locations to determine loan amounts based on market rates. Develop strong relationships with customers by providing excellent service, resolving issues promptly, and ensuring timely disbursements. Collaborate with internal teams to resolve operational queries related to gold loans operations. Identify new business opportunities through field sales activities such as prospecting for potential clients.Role & responsibilities

Key Responsibilities: • Evaluate and test the purity and quality of gold using proper assaying techniques and tools. • Maintain proper documentation of gold received and processed. • Ensure transparency and accuracy in gold testing and loan processing. • Verify customer details and documents. • Support branch team in achieving gold loan targets. • Handle customer queries related to gold loans. • Ensure compliance with company policies and regulatory norms. Key Skills: • Gold Testing / Assaying • Customer Handling • Accuracy in Gold Purity Checking • Knowledge of Karatmeter / Touchstone / Other Testing Tools • Documentation & Record Maintenance • Basic Computer Knowledge Qualifications: • Minimum 12th pass / Graduate preferred • Training or certification in gold assaying is an added advantage Experience: • Minimum 12 years of experience in gold assaying (NBFC / Banking / Jewellery background preferred) Share your resume today! Contact: *Shriyash*7264025024

Relationship Manager Graduate 1/2 yrs exp in gold appraiser, valuation checking, kyc , business development sal up to 38k + incentive 2 wheeler and Driving License age up to 30 yrs pl mail cv at info@lospl.in and call at 9818827141

Walk-in Drive Details: Date: 31-July- 2025 Day: Thursday Time: 10 AM to 4PM Address: IIFL Finance Ltd. 1st Floor, Pinnacle Tower Garh Road Meerut, Uttar Pradesh - 250002 India Location: Across Meerut & Hapur Contact Person: Mr. Himanshu Sisodia & Yash Srivastava - 8126139876 / 9321273429 Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of satisfaction. Identify new business opportunities by cross-selling gold loan products to existing customers. Conduct field visits to meet with potential clients and promote gold loans services. Develop strong sales strategies to achieve targets set by the organization. Maintain accurate records of customer interactions, transactions, and performance metrics. Desired Candidate Profile 1-6 years of experience in BFSI, NBFC, or financial services industry (preferably). Strong understanding of gold loan products and processes. Excellent communication skills for effective client interaction. Ability to work independently with minimal supervision. Proficiency in Sales And Marketing principles.

Job description Responsible for Business Development and the Portfolio Management for the Gold Loan Business for the assigned region. Drive and Implement Sales strategy for the Business to deliver Net Income in compliance with organization's goals. Responsible for managing growth and profitability of the channel. Responsible for building capabilities to sell multiple products per customer. Conduct regular and detailed business reviews with team, to ensure business strategies are executed and Budgeted Numbers are achieved. Explore and identify new sourcing avenues and channels to increase penetration and Building a positive Book. Drive passion to build winning teams. Ensure 100% retention on renewals and also ensure zero percent delinquency on the book. Responsible to develop distribution network for the Zone and drive sales. Increase penetration in retail market thereby increase in market share. Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Manage productivity by fixing productivity parameters for the Team, monitoring performance against set parameters and weekly review with the Team. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations Identifying the need of sales training, analyzing changing market trends, channel development etc. Also giving feedback & suggestions to the senior management Achieving & exceeding Business goals.

ESAF Small Finance Bank is Hiring!! Job Profile : 1.Gold Loan Officer 2.Business Development Officer(Direct Sales) 3.Relationship Manager Vertical : Retail Liability- Branch Banking Interested candidates may contact or WhatsApp: Abiel : 8714084222 Noble - 9072606083 Criteria: Graduation is Mandatory Minimum one year experience in Any field. Candidate should have Flair for marketing Freshers can apply for BDO role

Role :- Gold Appraiser Key Responsibilities:- To ensure 100% right valuation - capturing right cartage, proper stone deduction. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. Verify customers KYC & complete online registration. Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers. Role: Customer care executive Key Responsibilities: Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes available at IIFL.Verify customers KYC & complete online registration. Ensure to adhere to standard operations procedure of organization and maintain all important registers at branch level. Provide after sales service to existing customers and obtain references from them to increase customer base. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and generate leads for prospective customers. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers Vacancies at : PARGI-BAHARPET ,TANDUR-SHIVAJI CIRCLE, KULAKCHERLA SOHO GL. Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm Dress Code:- Monday to Friday - Formal dress code & Saturday - Smart Causal Preferred candidate profiles : GA -Candidates with more than 1 year of Gold loan experience are preferred. CCE - Freshers can Apply. Interested candidates can share CV's to mounika.g@iifl.com

RAMAGUNDAM-NTPC MAIN ROAD Role :- Gold Appraiser Key Responsibilities:- To ensure 100% right valuation - capturing right cartage, proper stone deduction. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. Verify customers KYC & complete online registration. Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers. Role: Customer care executive Key Responsibilities: Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes available at IIFL.Verify customers KYC & complete online registration. Ensure to adhere to standard operations procedure of organization and maintain all important registers at branch level. Provide after sales service to existing customers and obtain references from them to increase customer base. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and generate leads for prospective customers. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers Vacancies at : MANCHERIAL-MAIN ROAD, PEDDAPALLI, RAMAGUNDAM-NTPC, MANTANI-AMBEDKAR CHOWRASTA & SIRPUR-Kagaznagar GL Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm Dress Code:- Monday to Friday - Formal dress code & Saturday - Smart Causal Preferred candidate profiles : GA -Candidates with more than 1 year of Gold loan experience are preferred. CCE - Freshers can Apply. Interested candidates can share CV's to mounika.g@iifl.com

Role :- Gold Appraiser Key Responsibilities:- To ensure 100% right valuation - capturing right cartage, proper stone deduction. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. Verify customers KYC & complete online registration. Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers. Vacancies at : CUDDAPAH-TRUNK ROAD & RAYACHOTI-GL. Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm Dress Code:- Monday to Friday - Formal dress code & Saturday - Smart Causal Preferred candidate profiles : GA -Candidates with more than 1 year of Gold loan experience are preferred. Interested candidates can share CV's to sravanthi.ch@iifl.com

Role & responsibilities Branch-Level Activities: Manage and oversee the Gold Loan portfolio of the branch, ensuring effective utilization and growth. Lead all branch-level activities to drive business growth, including loan disbursement, cash management, vault keeping, customer service, and compliance with company policies. Collaborate with the team to drive field-marketing activities, promoting various gold loan schemes and enhancing brand visibility. Team Leadership: Coach, mentor, and provide timely feedback to employees, fostering a high-performance culture within the branch. Facilitate training to enhance employee skills and professional development. Reporting and Analysis: Prepare accurate and timely reports related to branch performance, functioning, and operational metrics. Utilize data insights to identify areas for improvement and strategic decision-making to increase the presence of TVS Credit in the Gold Loan market for your catchment. Customer Engagement: Focus on customer engagement strategies to acquire new customers and ensure their retention. Assist clients throughout their Gold Loan Financing journey, addressing their needs and concerns. Business Quality Performance: Maintain and enhance the quality performance of the branch's gold loan business by implementing necessary actions for growth. Ensure timely and effective collection activities, while proactively managing provisions for NPAs, to maintain financial health and compliance within the branch for Gold Loan business. Valuation and Compliance: Maintain accurate valuation appraisal of gold ornaments pledged in the branch, ensuring compliance with company policies and audit standards. Verify weight and purity assessments as required through acid and salt test, pointed scratch test, weight test, smell test usability test, flexibility test, sound test etc. Ensure proper storage and safety of gold and cash assets in the vaults allocated Risk Management: Ensure the branch opens and closes in adherence to company compliance norms, maintaining operational integrity. Oversee and validate safe operations conducted by designated employees, upholding company policies without compromise for smooth functioning of gold financing operations. Uphold safety standards for branch infrastructure and operations, ensuring a secure and risk-free environment. Safeguard gold assets stored in branches and vaults, rigorously maintaining security standards to prevent compromise. Preferred candidate profile Chennai - Branch Manager -Gold loan Sales

HYDER NAGAR Role :- Gold Appraiser Key Responsibilities:- To ensure 100% right valuation - capturing right cartage, proper stone deduction. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. Verify customers KYC & complete online registration. Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers. Role: Customer care executive Key Responsibilities: Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes available at IIFL.Verify customers KYC & complete online registration. Ensure to adhere to standard operations procedure of organization and maintain all important registers at branch level. Provide after sales service to existing customers and obtain references from them to increase customer base. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and generate leads for prospective customers. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers Vacancies at : HYDERABAD-CHINTAL SRI SAI COLONY GL, KUKATPALLY, HYDER NAGAR, SHANKARPALLI, SIGNAL MIYAPUR & NIZAMPET Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm Dress Code:- Monday to Friday - Formal dress code & Saturday - Smart Causal Preferred candidate profiles : GA -Candidates with more than 1 year of Gold loan experience are preferred. CCE - Freshers can Apply. Interested candidates can share CV's to sravanthi.ch@iifl.com

Role :- Gold Appraiser Key Responsibilities:- To ensure 100% right valuation - capturing right cartage, proper stone deduction. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. Verify customers KYC & complete online registration. Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers. Role: Customer care executive Key Responsibilities: Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes available at IIFL.Verify customers KYC & complete online registration. Ensure to adhere to standard operations procedure of organization and maintain all important registers at branch level. Provide after sales service to existing customers and obtain references from them to increase customer base. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and generate leads for prospective customers. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers Vacancies at : HYDERABAD-PATANCHERU,JAGADGIRIGUTTA, ZAHEERABAD, CHANDANAGAR MAIN ROAD & NARAYANKHED. Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm Dress Code:- Monday to Friday - Formal dress code & Saturday - Smart Causal Preferred candidate profiles : GA -Candidates with more than 1 year of Gold loan experience are preferred. CCE - Freshers can Apply. Interested candidates can share CV's to sravanthi.ch@iifl.com

ESAF Small Finance Bank is Hiring!! Job Profile : 1.Assistant Branch Head 2.Gold Loan Officer 3.Business Development Officer(Direct Sales) 4. Relationship Manager Vertical : Retail Liability- Branch Banking Interested candidates may contact or WhatsApp: Abiel : 8714084222 Noble - 9072606083 Criteria: Graduation is Mandatory Minimum one year experience in Any field. Candidate should have Flair for marketing Freshers can apply for BDO role

Job Description Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Locations: Ambernath, Ulhasnagar, Karjat, Khopoli, Badlapur Interested candidates can share their resumes at aishwarya.pednekar@iifl.com

Dear Candidates, Greetings for the day!!! We are hiring for - Branch Manager , Assist Branch manager , Gold Appraiser Location - Multiple Location In Rajasthan ( Kota- Shrinath Puram , Jaipur - Malviynagar , Khatipura , Udaipur - University Road, Product - Gold loan Salary - Best in industry Share CV - sunil.kushwah@iifl.com Interview Location - Kota - Ground Floor,Plot No.136 A,Shrinathpuram,Kota-324007 Udaipur - Ground Floor, P.No. - 368A, Ganesh Nagar, University Road, Udaipur - 313001 Jiapur - Office No. 103, SDC Vinay, First Floor, Mauji Colony, Calgiri Road, Malviya Nagar, Jaipur - 302017 . jaipur - 104, 1st floor, Guman Tower-2 ,Vaishli Nagar, Jaipur -302021. Jaipur - GROUND FLOOR, 1, GOVIND NAGAR, JHOTWARA, JAIPUR 302012 . Jaipur - B-5 , Subhas Nagar Shopping center , Shastri Nagar , Jaipur -302016 Chittorgarh - A-28, Bapu Nagar, Ward No. 15, Senthi, Near BOB, Chittorgarh - 312001

Roles and Responsibilities Conduct risk assessments to identify potential risks associated with gold loan applications. Ensure regulatory compliance by adhering to RBI guidelines and company policies. Perform appraisals of gold ornaments to determine their value for loan purposes. Identify and mitigate operational risks within the organization. Collaborate with internal teams to resolve issues related to loan processing. Desired Candidate Profile 1-2 years of experience in auditing, risk assessment, or a similar field. Strong understanding of Gold Appraiser roles and responsibilities. Familiarity with regulatory compliance requirements for NBFCs (Non-Banking Financial Companies). Ability to conduct thorough risk assessments using various tools and techniques. Excellent communication skills for effective collaboration with team members.

Job Description Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Locations: Chembur, Airoli, Owale Gaon, Navi Mumbai Interested candidates can share their resumes at aishwarya.pednekar@iifl.com

India's leading asset-backed, digital lending fintech platform, Rupeek is hiring for Relationship Manager in Chennai - (Areas : Mount Road, Velachery , Avadi ) Job Title Relationship Manager Qualification Bachelors degree (Graduation) Experience Minimum 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling. Key Responsibilities : To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business. Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Preferred skills : Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling. Up to 30 years of age Excellent communication skills in the local language and elementary English

Roles and Responsibilities Manage sales performance of Gold Loan products through effective lead generation, customer relationship management, and target achievement. Conduct gold appraisals at customer locations to determine loan amounts based on market rates. Develop strong relationships with customers by providing excellent service, resolving issues promptly, and ensuring timely disbursements. Collaborate with internal teams to resolve operational queries related to gold loans operations. Identify new business opportunities through field sales activities such as prospecting for potential clients.

India's leading asset-backed, digital lending fintech platform, Rupeek is hiring for Relationship Manager across Kolkata (All Areas) Job Title: Relationship Manager Education: Bachelors degree (Graduation) Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling. Key Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business. Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Skills & Persona: Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling. Upto 30 years of age Excellent communication skills in the local language and elementary English Why Join Us: Be part of a fast-paced and innovative environment where you can make a direct impact on the company growth. Competitive compensation and benefits package, with opportunities for professional growth and development. Work with a talented and ambitious team that is driving innovation in the financial services industry.

Branch Manager Position Name/ Job Title: Branch Manager Department: Gold Loans Location: Grade: Up to Manager Immediate Reporting Authority (IRA) Designation/Grade: Territory Manager Team Size: 4 Job Description: Should manage the portfolio for Gold Loan/financial business of its branch. Should be able to handle all the branch level activities for ensuring business growth. Systematic planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co- workers. Coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality of the business by tracking & controlling the team Preparing reports related to branch functioning and its performance. Guiding and motivating subordinates in achieving their goals. Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies Team Management Interpersonal SKill Selling skill LeadershipSKill Mentoring and training skill Networking skill Communication skill Educational and Professional Qualification Requirements Minimum: Graduate Beneficial/Desired MBA No. of Years of Experience with Functional and Industry details Minimum: 4 years in PSU Banks/NBFC Beneficial/Desired: 4-5 years in PSU Banks/NBFC Any other /specific /skills requirements Knowledge on Gold Loans Computer knowledge Gold Appraiser Position Name/ Job Title: Gold Appraiser Department: Gold Loans Location: Grade: Assistant Manager Immediate Reporting Authority (IRA) Designation: Branch Manager Job Description: (Pl mention detailed profile) Should be able to handle walk-in customers. • Adherence to the administrative process & policies of the organization is a must Ability to understand needs & interests of the customers and cater to the same. • To guide & provide the customers with all the required information about loans & scheme Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Keeping the existing customers up dated with their existing account details. Must be able to identify quality & purity of Gold in any form by manual process. Calculation of Gold valuation pledged by customer. Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions. Adherence to the administrative processes, norms, policies & discipline of the organization is a must Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies: Good verbal communication Interpersonal skill Negotiation skill Convincing skill Customer Service skill Good follow up skills Gold valuation skill Educational and Professional Qualification Requirements Minimum: Graduate Beneficial/Desired: MBA from tier 3 college CCE JD Position Name/ Job Title: Customer Care Executive Department: Gold Loans Location: Grade: Trainee Immediate Reporting Authority (IRA) Designation: Branch Manager Team Size: 0 Job Description: Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies: Good verbal communication Interpersonal skill Negotiation skill Convincing skill Customer Service skill Good follow up skills Educational and Professional Qualification Requirements Minimum: Graduate Beneficial/Desired: MBA from tier 3 college No. of Years of Experience with Functional and Industry details Minimum: 0-1 Beneficial/Desired: 1-2 years of customer facing role.