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Indusind Bank
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Area Operations Manager

Area Operations Manager

4 - 7 years

|

4 - 8 Lacs

mumbai maharashtra india

Posted:8 hours ago| Platform: Foundit logo

Apply

Skills Required

branch operations customer service audit compliance team management

Work Mode

On-site

Job Type

Full Time

Job Description

An Area Operations Manager at IndusInd Bank isresponsible for overseeing branch operations, managing teams, and ensuring efficient service delivery.
The role involves tasks like managing customer service, handling grievances, ensuring adherence to policies, and improving operational efficiency through analytics.

Key responsibilities:

Branch operations:
Managing all activities within a branch, including service excellence and process adherence.
Team management:
Leading, training, and developing a team of operations or acquisition managers.
Customer service:
Ensuring high levels of customer satisfaction and retention.
Performance and efficiency:
Driving analytics to identify and implement efficiency improvements, manage costs, and achieve performance targets.
Compliance:
Adhering to banking policies, KYC procedures, and audit requirements.

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Banking and Financial Services

Mumbai

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