1283 Customer Success Jobs - Page 33

The Associate Director SaaS Product Implementation & Training for the APAC region is responsible for overseeing the regional supply chain consulting team and ensuring the successful deployment and adoption of SaaS solutions in various industries. As a strong leader, you will manage a team of Implementation Consultants, engage with enterprise clients, and customize implementation and training strategies for the APAC market. Additionally, you will be involved in customer implementations as needed. The ideal candidate will possess extensive experience in SaaS implementations, enterprise software deployment, stakeholder management, and a deep understanding of the APAC business landscape. Key Res...

As an Account Manager at Growtomation, you will play a key role in driving revenue growth by nurturing existing relationships and identifying opportunities for upselling and cross-selling. You will be a trusted advisor to clients, understanding their needs and objectives, and delivering tailored solutions to help them achieve their goals. Your responsibilities will include onboarding new customers and managing the handoff between sales and the client services team. You will ensure a seamless kickoff, discovery, and project planning phase by working closely with the client services team. By conducting in-depth need assessments, you will find ways to grow these customers either in terms of rev...

About Commvault: Commvault is recognized as the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks to keep data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and optimize data utilization. Job Description Overview: As a Technical Success Manager at Commvault, you will play a crucial role in d...

As a Client Servicing Manager at Bungalow, you will play a crucial role in revolutionizing the housing market by joining a leading real estate investment, management, and rental platform. Your primary responsibility will be to act as a dedicated point of contact for homeowners, building strong and trust-based relationships. You will provide proactive updates and support regarding property performance and service issues, ensuring timely resolution of homeowner requests and concerns. Collaboration across teams is key in this role, as you will work closely with internal operations, sales, and finance teams to enhance the homeowner experience. Your analytical skills will come into play as you an...

You will be joining IP Author, the world's leading GenAI patent drafting and office action platform developed by Dolcera. Our platform is utilized by numerous practitioners globally, including those in law firms and corporations. To support our growth and success, we are in search of an experienced Product Manager to spearhead the development of our GenAI patent drafting and office action platform. As the Product Manager, your main responsibilities will include understanding user requirements, translating them into product features, and collaborating with our engineering team to deliver top-notch solutions. Your primary objective will be to enhance customer satisfaction, drive adoption and r...

We are seeking an experienced Senior Product Manager interested in working with mature products that are mostly feature complete. Our Data Center strategy focuses on maintaining the trust of our largest enterprise customers who utilize our on-prem software and are unable to transition to our cloud solutions. This role will involve strategizing ways to accelerate customer transition to Cloud products within Data Center, as well as fostering close collaboration with the JSM Cloud team to ensure a smooth journey to the Cloud for customers. In Data Center, we are prioritizing investments in Security and Compliance, Visible Value, and Managing Scale. As a Senior Product Manager at Atlassian, you ...

WHAT YOU WILL DO - Based on your German language skills you will be assigned one or more of the following responsibilities - You lead the on boarding of our new customers independently. In the introductory phase you assess the requirements, do the project management, train the customer on our software and produce a customer-app independently in cooperation with the customer in our innovative web cockpit - You independently create the visual design of the app, based on templates or you create new designs. You do this in Photoshop (or similar image processing tools) - After the go-live you oversee the customer's progress in adopting the app, you optimize the use ofour software, so that the cus...

Responsible for managing and maintaining bookings, handling customer queries, and ensuring a seamless salon appointment experience. Strong communication skills, experience using CRM tools to track and manage customer interactions. Required Candidate profile 1to 5 years of experience in customer support, preferably in the beauty, hospitality, or service industry. Proficiency in CRM tools (e.g., Zoho, Freshdesk, HubSpot, or similar).

Own and evolve the product roadmap for reporting, analytics, dashboards, and KPI frameworks. Drive product execution for self-service analytics and API-driven reporting capabilities. Translate customer and business needs into user stories and requirements that focus on operational insight and usability. Work with engineering and data teams to design, validate, and scale underlying data models and pipelines. Build intuitive, flexible dashboards and visualization experiences for both business users and admins. Define and track success metrics (adoption, usability, performance) for all reporting features. Engage with internal stakeholders (Sales, Marketing, Customer Success) and customers to re...

Are you prepared to embrace the challenges presented by the intricacies of the industrial sector Join CereBulb India Private Limited in Gujarat, India as a Business Development Executive and assume a crucial role in propelling sales growth for our vital downstream software products and PLC & SCADA solutions. CereBulb is dedicated to empowering individuals with data and insights as we believe data serves as the modern currency in the industrial realm. Collaborating closely with prominent industrial clients, we aim to leverage data to optimize their workforce, processes, and technological infrastructure. Our clients trust us to safeguard and interconnect their essential equipment for maximizin...

Job Description As an Account Manager at Xpresso Global, located in Kozhikode, you will be responsible for managing client accounts and ensuring their brand requirements are met. Your role will involve analyzing current brand situations, setting goals and objectives, and overseeing the implementation of plans to achieve those goals. It will be crucial for you to measure and optimize strategies, channels, and communication to ensure the success of the brands you work with. To excel in this role, you should have experience in brand management, account management, or customer success/service. Strong communication and interpersonal skills are essential to effectively interact with clients and te...

As a Digital Solution Advisor at HighRadius, you will play a crucial role in the front-end sales/account management team, collaborating closely with the Account Executive (AE) to engage with prospects and customers on a daily basis. Your main objective will be to progress deals through the sales pipeline, ensuring closure, customer satisfaction (NPS 50), renewals, and minimizing churn. At HighRadius, we follow a Two-in-a-Box model, where you will work alongside an Account Executive in all interactions with prospects and customers. Your responsibilities will include working with the AE to advance deals through the pipeline, engaging with prospects and customers regularly, gathering requiremen...

Changing the world through digital experiences is what Adobe is all about. Adobe provides everyone, from emerging artists to global brands, with everything they need to design and deliver exceptional digital experiences. Adobe is passionate about empowering people to create beautiful and powerful images, videos, and apps, transforming how companies interact with customers across every screen. Adobe is on a mission to hire the very best and is committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. Adobe recognizes that new ideas can come from everywhere in the organization, acknowledging that the next big idea could be yours. As...

The Principal Learning Content Strategist Customer Experience (CX) is an individual contributor role. As a self-motivated professional, you will leverage your expertise to support Oracle University (OU) products, curate online subscription material aligned with the CX Product Strategy, contribute to content roadmap planning, and develop training content. Your responsibilities will include discovering, proposing, designing, and prototyping new teaching methods and learner engagement techniques for all audiences within Oracle University's CX educational offerings. You will play a key role in driving transformation, innovation, and best practices for Oracle University products and services, ens...

We are looking for a highly motivated candidate to become a core part of our Partnerships team and lead our vision to make instant, affordable diagnostics accessible to every Indian. This is your opportunity to become a part of India's healthcare revolution, work deeply with the healthcare ecosystem, and save lives. The role involves nurturing business relations, ensuring customer success, and building long-term partnerships. It offers you the opportunity to travel across India. Your responsibilities will include, but not be limited to, building NeoDocs business development strategy, identifying partnership opportunities and verticals, developing and nurturing strategic relationships with ke...

You will be responsible for managing customer interactions through phone, email, or chat in a professional and timely manner. Your key duties will include resolving customer queries, issues, or complaints with accuracy and empathy, as well as maintaining detailed records of customer interactions in the system. You will also collaborate with internal teams for escalations and resolution follow-ups while upholding service quality standards and contributing to continuous improvement. To qualify for this role, you should have at least a 12th Pass, Diploma, Graduate, or Postgraduate education. Both freshers and experienced professionals with up to 3 years of experience are encouraged to apply. Th...

As a Frontline Senior Manager/Director - Customer Success Manager at our company, you will play a crucial role in ensuring that our customers receive a premium Signature experience through our Signature Success Plan. Your leadership will be instrumental in guiding a team of 8-15 Customer Success Managers to deliver the highest level of service and value to our customers. This position goes beyond just managerial responsibilities; it involves fostering collaboration across various departments within Salesforce to optimize team efficiency and resource allocation for customer satisfaction. Additionally, you will be tasked with developing strong executive relationships, mitigating risks proactiv...

As a seasoned professional in the cybersecurity industry, you will play a pivotal role in shaping the strategic direction of our organization. Working closely with the CEO & Chairman, you will be responsible for defining and executing the company's strategic vision and objectives. Your strategic guidance will extend to department heads, ensuring that all efforts are aligned with organizational goals. Innovation and continuous improvement will be at the core of your responsibilities, driving initiatives across all facets of the business. Your operational acumen will be put to the test as you oversee the day-to-day functions of various departments, including Product Management, Sales, Marketin...

The Customer Experience Lead at Neysa will be responsible for overseeing the entire customer lifecycle, from onboarding to renewal, ensuring an exceptional customer experience with a focus on governance, engagement, and growth. This role will lead strategic initiatives to enhance customer relationships, identify upselling and cross-selling opportunities, and drive long-term retention by ensuring customers achieve maximum value from Neysa's AI-powered solutions. The ideal candidate will have extensive experience in customer success, lifecycle management, and a solid understanding of AI-driven platforms, particularly in cloud-based environments. Key Responsibilities: Customer Governance: Devel...

As a Pre-Sales Solution Architect, your primary responsibility will be to lead the pre-sales efforts in collaboration with the sales team to understand client requirements and design effective solutions. You will be managing the preparation and submission of RFPs/RFIs, ensuring technical accuracy and alignment with business needs. Additionally, you will conduct customer demonstrations and oversee the deployment of solutions that meet client specifications. Analyzing prospective customer business challenges and recommending appropriate cloud solutions tailored to their needs will also be a key part of your role. Creating and delivering detailed solution documents, technical presentations, and...

This is an exceptional opportunity for someone with the expertise and passion to contribute to the development of the next generation of Oracle NetSuite Customer Success team members and make a direct impact on the practice. As a vital member of the Oracle NetSuite Global Business Unit (GBU) Enablement organization, you will primarily focus on our global Consulting Delivery enablement programs. The Customer Success Enablement team supports various roles such as Consultants, Project Managers, Solution Architects, Client Service Managers, Trainers, and Operations team members. Your role will involve acclimating new hires to the NetSuite environment and products, developing consulting and busin...

As a Renewal Manager, you will be responsible for managing the entire renewal cycle, ensuring contracts are processed accurately and on time. This includes coordinating with customers, partners, and internal teams to gather necessary information and approvals before contract expiration dates. You will also maintain up-to-date information in Salesforce to track contract status and renewal progress, while documenting all interactions and outcomes in accordance with company policies. In addition, you will independently or collaboratively identify opportunities for up-selling and cross-selling additional products and services. By evaluating market conditions and company profitability goals, you ...

QAD is on a mission to build a world-class SaaS company and is currently seeking talented individuals to join their team in solving real-world problems in manufacturing and supply chain. As a virtual-first company, you will primarily work from home with occasional travel to physical offices for collaboration and strategic alignment. As a Senior Customer Success Manager (Sr. CSM) at QAD, you will be a key player in ensuring that customers derive maximum value from their investment in QAD solutions. Your role will involve guiding customers through their journey with QAD, from onboarding to expansion and renewal. The ideal candidate should be a strategic thinker with a passion for customer succ...

As a Sales Account Executive within the SAP Academy for Customer Success in India, your primary responsibility will be to prospect, qualify, sell, and close new business with existing and net new customers. By understanding their strategy, unique business goals, and desired outcomes, you will drive cloud revenue growth through dedicated sales efforts. Your role will involve positioning the value of our solutions to help customers solve their business challenges effectively. Throughout the program, you will gain a deep understanding of SAP and the Customer Success board area, along with valuable professional experience to better serve our customers. You will have the opportunity for full-time...

We are seeking a Content & Social Media Manager who is deeply passionate about brand building through compelling storytelling, creativity, and engaging content. If you derive joy from crafting impactful narratives, ensuring customer success, and excel in a dynamic startup environment, then this role is tailored for you. Your primary responsibilities will revolve around managing multiple client accounts, comprehending their social media and overall marketing requirements, and delivering timely and high-quality outputs to guarantee customer satisfaction. You will be instrumental in ideating creative content and campaigns across various platforms such as social media, video, and web, crafting p...