Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Overview This position, under the general direction of their manager, serves as the identified PowerSchool success manager who provides dynamic account management for our award-winning K- 12 software systems. PowerSchool is looking for an individual to coordinate all assigned contract renewals, which include working directly with customers and internal team players to ensure timely and accurate execution. This position is designed to positively impact retention and renewal rates through proactive account management. This position is PowerSchool’s most valuable asset, to advocate for our customers. This position relies heavily on personal accountability for results, a willingness to go ‘the extra mile’ for PowerSchool customers and a collaborative approach that brings the best to each and every customer. As a Customer Success Manager within PowerSchool, the successful candidate will be a dynamic and organized self-starter who can work independently while also being part of a team. Responsibilities Owns the overall relationship with the customer Project Manages a portfolio of accounts in order to achieve long-term success and ensure retention and renewal rates of portfolio Accelerate the contract renewal process and ensure customer satisfaction Lead discussions around forecasting and customer health with internal stakeholders Accurately maintain a forecast of renewals and a dashboard of customer status Answers, evaluates and prioritizes incoming telephone & email requests for assistance from accounts in all customer segments who may be experiencing problems with hardware, software, networking and other computer-related technologies Resolve conflicts and provide solutions to customers in a timely manner Builds relationships with customers to become a trusted advisor, oversee adoption of PowerSchool products and services, and promote best practices to continually drive incremental value and return on their investment Periodically evaluate “big picture” themes and patterns. Assist in driving resolution cross-functionally to prevent larger issues from occurring Collaborates with sales teams to ensure growth attainment and increased footprint All other duties as assigned Qualifications Bachelor’s degree or equivalent work experienced 3 years’ prior experience in renewals, account management, customer success, or sales in a software company, preferably Software as a Service (SaaS) 1-2 years’ prior experience in direct client support role Strong negotiation and interpersonal skills Must thrive in a fast-paced, ever-changing environment Articulate communication skills with the ability to drive a phone conversation Ability to effectively prioritize and escalate customer issues as required Proficient in Microsoft Office suite Prior Salesforce, CRM, and Gainsight experience preferred Strong attention to detail and time management Strong oral and written communication skills EEO Commitment EEO Commitment PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure. Responsibilities Job Summary: We are seeking a skilled Cloud Ops Engineer to manage, maintain, and optimize our organization's Hosted Cloud Environment, including Windows Server environments, virtualization platforms (VMware), Citrix solutions, databases, and automation through PowerShell scripting. The successful candidate will play a critical role in ensuring high availability, performance, security, and scalability of our Hosted Cloud Environment. Key Responsibilities: Install, configure, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Manage and administer Citrix environments including Citrix Virtual Apps and Desktops (XenApp/XenDesktop). Design, implement, and manage VMware virtual infrastructure, including ESXi, vSphere, and vCenter. Database administration and support for SQL Server or Oracle databases, including backup, recovery, performance tuning, and security. Automate routine tasks using PowerShell scripting to enhance operational efficiency. Monitor system performance, conduct regular health checks, and optimize infrastructure to ensure reliability and high availability. Collaborate with IT teams to plan and execute upgrades, migrations, and patch management. Troubleshoot complex issues related to servers, virtualization, Citrix environments, and databases. Develop and maintain comprehensive documentation of infrastructure configurations, processes, and procedures. Provide technical support and guidance to IT staff and end-users. Qualifications Qualifications: Bachelor’s degree in computer science, or related field; or equivalent work experience. 5+ years of experience in Cloud Ops Administration with a focus on Windows Server, Citrix, VMware, and databases. Strong expertise in Windows Server technologies including Active Directory, DNS, DHCP, Group Policy. Extensive experience with Citrix Virtual Apps and Desktops deployment, management, and optimization. Proficiency in VMware virtualization technologies, including ESXi, vSphere, vCenter, and related tools. Solid experience in database administration (SQL Server/Oracle), including backup and recovery, optimization, and security. Advanced PowerShell scripting skills for automation and task simplification. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Relevant certifications (e.g., MCSA/MCSE, Citrix CCA/CCP, VMware VCP, Database certifications) are highly desirable. Bonus: Certifications in Azure/AWS. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Overview Powerschool is one of the fastest growing education technology companies, with more than 45 million users across the world. We are giving educators and administrations all the tools they need to effectively run their districts and drive student and financial performance. Working at PowerSchool in this role offers you a chance to help solve the most important challenges in education relating to a financial management in an environment that’s fun, collaborative, and innovative. We are looking for smart, creative individuals who are passionate about the education space and who aren't afraid to show it. The Senior Product Manager is accountable for driving the product management of one of PowerSchool’s key ERP products. ou are also responsible for working directly with customers to identify issues as well as high-value enhancements to drive retention and customer satisfaction. This position will follow the Agile development process, to define the scope of work for the Scrum team by creating user stories, developing acceptance criteria and refining the product backlog. Working with product management and subject matter experts, you will apply incremental delivery principles to working practices, driving the delivery of value through your teams; communicating progress; both internally as well as directly to customers, eliciting feedback and enabling stakeholder reviews for validation in the process. This position is also expected to assist in driving best practices in product management throughout the product and engineering teams and will also use their skills to advance the progress of Agile methodology and provide timely reporting to Senior Leaders to ensure corporate objectives are being met. Responsibilities Essential duties and responsibilities include the following. Improve organizations performance on delivering products by managing the cross functional development scope with Product Managers, Product Owners and Scrum teams. Support the VP, Product in the development of product vision, goals, themes and features and drive the product roadmap and long-term product strategy with these in mind Participate and help lead daily scrum ceremonies, leading refinement sessions, and engaging with your Engineering team, guiding direction and focus Translate product directives into backlog items, effectively representing customer needs. Serve as the primary source of external information for the Scrum teams, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements framing the scope of the capability –independent of implementation. Work closely with Development on implementation issues Review QA test plans to align with acceptance criteria Work directly with customers to understand their needs as well as to continuously communicate back to them our roadmap and progress Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including external and internal customers Liaise with other areas of PowerSchool product management to drive interoperability Ensuring the correct features are being development, considering the value being delivered against the cost of delivery Provide weekly reports on project status to Senior Leaders Monitor and identify impediments to release objective and suggest corrective actions as necessary All other duties as assigned Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 5+ years’ prior experience in a product management role Previous product experience with EduTech is added advantage Excellent understanding of Agile Values and Scrum Methodology Excellent ability to effectively prioritize and execute tasks in a high-pressure environment Excellent ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments Excellent ability to handle a heavy workload with multiple projects and frequent interruptions Excellent ability to work in a changing, dynamic environment Excellent understanding of the software development life cycle (SDLC) Strong attention to accuracy and detail, while still results oriented Strong knowledge of Agile/Scrum methodology practices Strong problem solving, conflict resolution, interpersonal and presentation skills. Experience with business analysis, documenting use cases or requirements gathering EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Overview This position, under the general direction of their manager, serves as the identified PowerSchool success manager who provides dynamic account management for our award-winning K- 12 software systems. PowerSchool is looking for an individual to coordinate all assigned contract renewals, which include working directly with customers and internal team players to ensure timely and accurate execution. This position is designed to positively impact retention and renewal rates through proactive account management. This position is PowerSchool’s most valuable asset, to advocate for our customers. This position relies heavily on personal accountability for results, a willingness to go ‘the extra mile’ for PowerSchool customers and a collaborative approach that brings the best to each and every customer. As a Customer Success Manager within PowerSchool, the successful candidate will be a dynamic and organized self-starter who can work independently while also being part of a team. Responsibilities Owns the overall relationship with the customer Project Manages a portfolio of accounts in order to achieve long-term success and ensure retention and renewal rates of portfolio Accelerate the contract renewal process and ensure customer satisfaction Lead discussions around forecasting and customer health with internal stakeholders Accurately maintain a forecast of renewals and a dashboard of customer status Answers, evaluates and prioritizes incoming telephone & email requests for assistance from accounts in all customer segments who may be experiencing problems with hardware, software, networking and other computer-related technologies Resolve conflicts and provide solutions to customers in a timely manner Builds relationships with customers to become a trusted advisor, oversee adoption of PowerSchool products and services, and promote best practices to continually drive incremental value and return on their investment Periodically evaluate “big picture” themes and patterns. Assist in driving resolution cross-functionally to prevent larger issues from occurring Collaborates with sales teams to ensure growth attainment and increased footprint All other duties as assigned Qualifications Bachelor’s degree or equivalent work experienced 3 years’ prior experience in renewals, account management, customer success, or sales in a software company, preferably Software as a Service (SaaS) 1-2 years’ prior experience in direct client support role Strong negotiation and interpersonal skills Must thrive in a fast-paced, ever-changing environment Articulate communication skills with the ability to drive a phone conversation Ability to effectively prioritize and escalate customer issues as required Proficient in Microsoft Office suite Prior Salesforce, CRM, and Gainsight experience preferred Strong attention to detail and time management Strong oral and written communication skills EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Finance team is a passionate, high-performing group committed to supporting PowerSchool operations through accurate and timely financial transaction management. The team provides critical business guidance on a broad range of accounting, reporting, and analytical projects, ensuring the integrity of financial data. Description Responsibilities Our Accounting team manages business transactions on behalf of the organization, reporting on company performance, issuing financial statements, and maintaining financial records. Your day-to-day job will consist of: Review and process monthly journal entries in compliance with established policies and procedures and GAAP. Apply policies and procedures to ensure that accounting transactions are in compliance with company policies and are recorded in the financial records. Identifying potential process improvements and system enhancements to improve operational efficiencies and quality. Responsible for accurate and timely unit accounting and reporting Preparation of financials statements and coordinate for Internal and External audits Preparation of RCM's and process notes and co-ordinate for Internal Controls over financial reporting audits Thorough knowledge of Corporate laws, Tax Laws (Direct & Indirect), including GST Responsible for statutory compliances and filings Research transactions and various general ledger accounts to gather, review, and analyze data to present findings to management Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: CA with 8-12 years of experience Working knowledge of Microsoft Office; Outlook, Excel, Power Point, etc. Experience with NetSuite (Preferred) and Tally (Optional) Basic sales skills including negotiating and persuasion Familiar with contracts, terms of service and legal issues Strong negotiation and interpersonal skills Must thrive in a fast-paced, ever-changing atmosphere Effective presentation, organizational, planning skills, and interpersonal skills Articulate communication skills with the ability to drive a phone conversation Ability to effectively prioritize and escalate issues as required Ability to work independently without constant supervision while being a member of the team Ability to prioritize and manage multiple responsibilities simultaneously Possesses the intellectual curiosity to be a problem solver EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Finance team is a passionate, high-performing group committed to supporting PowerSchool operations through accurate and timely financial transaction management. The team provides critical business guidance on a br oad range of accounting, reporting, and analytical projects, ensuring the integrity of financial data. Responsibilities Description The Accounts Receivable Associate is accountable for optimizing the maximum cash collection from PowerSchool customers. This position serves as a main customer contact regarding invoicing and payments, while handling large volumes of calls and emails. The Accounts Receivable Associate will need to work directly with customers and be able to correctly analyze invoices, payments, and credit memos. The successful candidate must be able to communicate effectively, work independently, and be capable of meeting strict deadlines. Essential duties and responsibilities include the following . Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Plan, analyze and collect on past due accounts while adhering to the Accounts Receivable policies and processes Accountable for reducing delinquency of assigned accounts Monitor and action late promise to pay Initiate past due payment notices to relevant parties Establish and maintain effective and cooperative working relationships with customers and internal stakeholders Provide excellent customer service via incoming and outgoing phone/e-mail communications Research, resolve and respond to issues identified from customers and internal stakeholders in a timely man ner Inform customers of their payment status and timelines for repayment Contact c ustomers to follow up on payments Negotiate payment plans when requested by customer Address questions, complaints, or suggestions Monitor and resolve financial discrepancies Update and review all accounts to ke ep s detailed notes and records of all communications and actions up to date. Inform upper management and leaders when legal action is needed Follow up on legal matters and update records Utilize dynamic decision-making and impeccable judgement to ensure business compliance and customer retention Identify process improvement opportunities in the collection process Participate in team meetings Perform other assigned task s and duties necessary to support the Accounts Receivable Department Qualifications Minimum Qualifications 1 year or less of relevant and related work experience. Associate’s degree or equivalent, or equivalent years of relevant work experience. Preferred Qualifications High school diploma or equivalent; bachelor's degree in finance, business, or related field preferred 1-3 years prior experience as an A /R Associate or in a related field in a business-to-business commercial role Experience with Salesforce and/or NetSuite preferred Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software Ability to prioritize and manage multiple tasks at the same time Self-motivated and self-directed; able to work without supervision Excellent customer service and conflict resolution skills St rong oral and written communication skills Ability to identify and resolve complex problems re quiring changes in priorities and workflow, or partnering with other business unit s EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less
karnataka
INR Not disclosed
On-site
Full Time
Overview Job Description: As a Senior Technical Project Manager you will lead complex projects, give strategic direction and ensure that all project milestones are met within the agreed deadlines and budgets. You are responsible for leading project teams, managing stakeholder relationships, and delivering project outcomes that match the business objectives. You will need to demonstrate an ability to think clearly, adapt quickly, communicate effectively, and to collaborate with the PowerSchool technical organizations to produce consistent and high-quality results. This position will be working directly with our Information Security team on security-related projects and operations programs. Responsibilities Responsibilities include: Direct complex projects involving multiple teams, ensuring seamless integration with activities beyond the project scope. Empower teams to achieve project goals, streamline communications, and manage stakeholder expectations. Facilitate regular updates and progress reports to keep all parties informed and ensure that initiatives align with organizational goals and deliver value. Develop and maintain comprehensive status reports, track project progress through key metrics, and provide editorial feedback to optimize performance and outcomes. Proactively identify risks and potential conflicts between multiple initiatives. Strategize to resolve issues and maintain project momentum. Work with stakeholders to improve the tracking and visibility of initiatives. Build trust and rapport with both technical and non-technical team members. Drive initiatives to refine project management methodologies and best practices. Lead by example to encourage adherence to these processes across the organization. Act as a mentor to peers within the project management community. Share knowledge, develop project management competencies, and contribute to the collective improvement of the R&D project management organization. Qualifications Requirements: Bachelors degree in project management, business, software engineering, or a related field, with a preference for advanced qualifications. 10+ years of technical project management experience, specifically within the software or cloud operations domain. Demonstrates a proven track record of managing multiple technical projects simultaneously, balancing competing priorities, and leading distributed teams effectively. Experience with Information Security concepts, practices, and tools highly desirable Exhibits the ability to spearhead major organizational initiatives, either independently or as the lead project/program manager. Possesses exceptional organizational, communication, and interpersonal skills, fostering a collaborative work environment. Capable of articulating project details clearly to various organizational levels, tailoring the communication to the audiences needs. Well-versed in agile methodologies and adept at using relevant project management tools to enhance efficiency. Understands the Education Technology industry, enabling tailored project management approaches in this sector (preferred). Passionate about mentoring and guiding junior project managers, contributing to the development of the teams technical and process skills. PMP Certification and a working knowledge of Generative AI preferred. EEO Commitment ,
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency. Description Responsibilities We are seeking an Identity & Access Management (IAM) Security Analyst to analyze, strengthen, and secure PowerSchool’s risk posture for Identity & Access Management. This role focuses on collaboration across PowerSchool to continuously improve our IAM practices. The ideal candidate will bring a deep understanding of identity governance, authentication and authorization controls, and privileged access management, along with a proactive mindset for identifying and mitigating access-related risks. You will work closely with IT, security, compliance, and business teams to design and implement policies, processes, and technical controls that ensure the right individuals have the appropriate access to PowerSchool’s systems and data. This role requires a proactive and collaborative mindset, ensuring security is a business enabler rather than a blocker. If you are passionate about integrating security into customer-focused operations and driving security excellence, we encourage you to apply. Qualifications Minimum Qualifications Establish and maintain a strong partnership with the IT and Cloud Operations teams. Engage business leaders for approvals to update new roles and procedures using “least privileged” access methodology. Help users understand and apply identity security concepts, processes, and technologies. Report security risks, issues, and key metrics to both business and security leadership. Work to ensure audit tasks related to Identity Management are completed, with the participation of appropriate partners and in line with corporate policies. Support and monitor access reviews for completion in specific areas. Maintain access documentation, audit documentation, and training materials for the GRC team. Maintain exceptions to IAM Standard according to governance processes. Minimum Qualifications 2+ years of relevant work experience. A strong understanding of user entitlement reviews, end to end provisioning processes and user lifecycle management. Knowledge of least privilege methodology, role-based access control, security regulations, support which includes ticket management, customer services, permissions and groups. Active Directory experience is a plus but not required. Relevant security certifications are a plus but not required. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Overview Overview PowerSchool is seeking a highly skilled and experienced Software Engineer to join our dynamic PowerSchool International team. As a Software Engineer, you will be responsible for the Localization of all PowerSchool portfolio of products targeting various countries across the globe. Additionally, you will play a significant role in building framework components for Internationalization in various technologies, with a primary focus on Java. This position, under the general direction of the Lead and/or Manager, Software Engineering, will be responsible for technical and development support for our award-winning K-12 software. This role will implement, code, build, and test new features, maintain existing features, and develop reports that will include components, data models, customization, and reporting features for our products. Additionally, this position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction. Description Responsibilities Design, develop, and maintain localization features for our software products, ensuring high performance, scalability, and usability. Collaborate with cross-functional teams, including Product Managers, Designers, and QA Engineers and, Channel Partners and customers in various countries to identify localization requirements and develop efficient solutions. Write clean, efficient, and maintainable code using appropriate software development methodologies. Conduct thorough testing and debugging to identify and fix software defects, ensuring high-quality deliverables. Collaborate with team members to implement new features and enhancements, following Agile development principles. Stay updated with the latest software development trends and technologies and propose innovative solutions to improve our products. Conduct code reviews to ensure code quality, adherence to coding standards, and proper documentation. Participate in team meetings, brainstorming sessions, and knowledge-sharing activities to foster a collaborative work environment. Provide technical guidance and mentorship to junior team members, fostering their growth and development. Continuously improve software development processes and practices for increased efficiency. Work as part of an Agile SCRUM team in the planning, scoping, estimation, and execution of technical solutions Work within a wide range of new and legacy code and technologies in a mature codebase Other duties as assigned. Requirements Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Minimum of 3 years of experience in software development, with a strong focus on localization and internationalization. Bachelor’s degree in computer science or information technologies required or equivalent experience. Advanced knowledge of current web client technologies, including the ability to demonstrate proficiency with HTML, CSS, JavaScript, jQuery, Angular JS. Advanced PHP programming language is a plus Proficiency with Java Proficient in Oracle Databases, SQL Server experience a plus Experience with cloud platforms, such as AWS or Azure, is a plus. Strong knowledge of localization tools, best practices, and industry standards. Experience with popular localization management systems and platforms. Knowledge of machine translation technologies and natural language processing. Solid understanding of database design and query optimization. Experience with agile development methodologies, continuous integration, and version control systems such as Git or SVN. Experience with automated testing, High personal code/development standards (peer testing, unit testing, documentation, etc.) Strong written and verbal communication skills Strong ability to work with current software design principles and concepts such as patterns, algorithms, data structures, dependency injection, Microservices, MV**, SOA, n-tier architecture. Strong ability to handle a heavy workload with multiple projects and frequent interruptions. Strong ability to work in a changing, dynamic environment. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
karnataka
INR Not disclosed
On-site
Full Time
As an Education Business Consultant at PowerSchool, you will partner with the client account team to support clients in achieving success with the PowerSchool products utilized by students, school and district teachers, counselors, and administrators. Your role involves engaging with clients to share best practices and product knowledge, driving improved usage and adoption of PowerSchool products. Working in coordination with the account team, you will discuss various aspects of the partnership, including monitoring software adoption, consulting on best practices, aligning district goals with product usage, and mitigating identified risks. Your responsibilities will include acting as a client-facing subject matter expert, serving as an adoption advisor to clients needing additional product support, consulting with key client stakeholders, and developing annual goals aligned with school/district missions. You will fulfill requests for assistance from the account team, share progress reports with clients, and work cross-functionally to optimize outcomes for customer retention. Additionally, you will support customer meetings, facilitate user group webinars, and serve as an internal consultant for related projects. To qualify for this role, you should have a Bachelor's degree or equivalent work experience, excellent negotiation and interpersonal skills, and the ability to thrive in a fast-paced environment. Proficiency in Microsoft Office suite, Salesforce, and CRM is required, along with strong attention to detail, time management, and communication skills. You should be able to prioritize effectively, escalate customer issues when necessary, and excel in problem-solving and conflict resolution. In this role, you will collaborate closely with team members, provide coaching and mentoring, and demonstrate emotional intelligence in managing intra-group and intergroup conflicts. Your success will depend on your ability to coach and mentor team members, handle heavy workloads, and solve client issues effectively across functional lines. If you are passionate about driving customer success, possess excellent communication skills, and enjoy working in a collaborative environment with frequent interactions and interruptions, then this role as an Education Business Consultant at PowerSchool is an ideal opportunity for you. PowerSchool is an equal opportunity employer committed to diversity and inclusion in the workplace.,
chennai, tamil nadu
INR Not disclosed
On-site
Full Time
As a Software Engineer at PowerSchool International, you will be part of a dynamic team responsible for localizing the PowerSchool portfolio of products for various countries across the globe. Your primary focus will be on building framework components for Internationalization using Java. Working under the guidance of the Lead or Manager of Software Engineering, you will provide technical support and development for the K-12 software, implementing new features, maintaining existing ones, and ensuring high product quality and customer satisfaction through effective coding, testing, and documentation. Your responsibilities will include designing, developing, and maintaining localization features, collaborating with cross-functional teams and customers to identify requirements, writing clean and efficient code, conducting testing and debugging, implementing new features, and staying updated with the latest software development trends. You will also conduct code reviews, provide mentorship to junior team members, and contribute to improving software development processes and practices within an Agile SCRUM team environment. To be successful in this role, you should have a minimum of 3 years of software development experience with a focus on localization, a Bachelor's degree in computer science or related field, advanced knowledge of web client technologies, proficiency in Java and PHP, and experience with database design, cloud platforms, and localization tools. Strong communication skills, the ability to work with software design principles, and adaptability to a changing environment are essential for this position. Join PowerSchool International as a Software Engineer and be part of a collaborative team dedicated to delivering high-quality software solutions to customers worldwide.,
karnataka
INR Not disclosed
On-site
Full Time
As a member of the Finance team at PowerSchool, you will play a crucial role in supporting the organization's operations through accurate and timely financial transaction management. Your responsibilities will include managing business transactions, reporting on company performance, issuing financial statements, and maintaining financial records. You will ensure that accounting transactions are compliant with company policies and recorded accurately in the financial records. Your day-to-day tasks will involve reviewing and processing monthly journal entries in accordance with established policies and procedures and GAAP standards. You will be responsible for identifying potential process improvements and system enhancements to enhance operational efficiencies and quality. Additionally, you will prepare financial statements, coordinate internal and external audits, and handle statutory compliances and filings. Your role will also involve researching transactions and analyzing data to present findings to management. To be successful in this role, you must hold a CA qualification with 8-12 years of experience. Proficiency in Microsoft Office tools such as Outlook, Excel, and PowerPoint is essential. Experience with NetSuite is preferred, and familiarity with Tally is optional. You should possess basic sales skills, including negotiation and persuasion abilities, and be knowledgeable about contracts, terms of service, and legal issues. Strong negotiation, interpersonal, presentation, organizational, and planning skills are required to thrive in this fast-paced environment. Effective communication skills, both written and verbal, are essential, along with the ability to prioritize tasks, work independently, and collaborate effectively within a team. PowerSchool is committed to equal employment opportunities and encourages individuals from diverse backgrounds to apply.,
chennai, tamil nadu
INR Not disclosed
On-site
Full Time
You are a highly skilled and experienced Lead Software Engineer who will be joining the dynamic PowerSchool International team. Your primary responsibility will be to lead the R&D efforts for PowerSchool's portfolio of products across various countries worldwide. You will focus on building framework components for Internationalization using Java and React JavaScript technologies. As part of the SchoolMessenger organization, you will collaborate with an Agile team of developers. SchoolMessenger products are essential for thousands of schools to achieve their communication objectives, ranging from notifications, websites, digital forms, attendance management, two-way chat messaging, and more, in multiple languages and on any device. Under the guidance of the Manager, Software Engineering, you will provide technical and development support for the award-winning K-12 software. Your role involves implementing, coding, testing new features, maintaining existing features, and developing reports with components, data models, customization, and reporting features. You will also gather requirements, refine designs, implement solutions, test, and document to ensure high-quality products and customer satisfaction. **Responsibilities:** - Lead software development projects from inception to delivery - Code, mentor, and coach team members for skill development - Enhance team efficiency and effectiveness towards long-term goals - Participate in team member hiring - Analyze and improve web application performance - Upgrade 3rd party libraries and tools - Implement new software features following best practices - Specialize in client and server-side web application development - Develop software to support internal initiatives and tools - Work as part of an Agile SCRUM team - Work within a wide range of code and technologies - Perform other assigned duties **Qualifications:** - 8+ years of experience in a software engineer role - 0-2 years of prior team leadership experience - Bachelor's degree in Computer Science or Information Technologies or equivalent experience - Proficiency in HTML, CSS, JavaScript, jQuery - Recent experience in React JavaScript, TypeScript, Java, and Spring - Advanced knowledge of web client technologies - Proficient in MySQL databases, DynamoDB, database design, and query optimization - Experience with cloud platforms, particularly AWS; Azure - Strong knowledge of essential build tools and OWASP threats - Excellent written and verbal communication skills - Ability to work with software design principles and handle a heavy workload - Strong ability to work in a changing, dynamic environment - Mentorship and coaching abilities As an equal opportunity employer, PowerSchool is committed to providing a diverse and inclusive work environment.,
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth , protects data, and serves as a critical partner to all departments of PowerSchool. The IT Specialist, Enterprise Technologies will assist in maintaining Windows and MacBook workstations, Windows and Unix/Linux based servers, provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, email and personal requests for technical support. Document, track and monitor problems to ensure a timely resolution. Install software, printers, telephones, etc. Troubleshoot problematic PC issues and other duties as assigned. Serves as subject matter expert and/or top-tier (onsite) support. Will assist with onsite projects and systems installation and IT infrastructure build-out. Monitors IT Service desk request queues and responds to tickets and calls from Global and India employees as needed. Description Responsibilities Essential Duties And Responsibilities Include The Following. Responds to requests for technical assistance in person, via phone, and/or electronically. Diagnoses and resolves desktop, hardware and software/Applications issues. Researches questions using available information resources. Advises user on appropriate actions Manage personal and team ticket queue. Redirects problems to appropriate resources. Identifies and prioritizes situations requiring urgent attention Documents resolutions and updates knowledgebase Determine whether problem is caused by hardware such as a headphone, modem, printer, cables, external device or telephone Handle problem recognition, research, isolation, resolution and follow up for routine users, referring more complex problems to supervisors or technical staff. Analyse and evaluates incident reports and makes recommendations to reduce help line incident rate. Contact software and hardware vendors to request service regarding defective products. Install personal computers, software and peripheral equipment. Provide end user systems setup and access. Daily monitoring /checks IT Asset Inventory Management. AV systems support. Logging of noted issues Other duties as assigned Qualifications Preferred Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 4-6 years' experience in Desktop or Help Desk Support to domestic and International users in a business setting. Strong technical aptitude, ability and troubleshooting skills to solve hardware and OS/Applications related issues. Excellent communication and customer service skills to support International service desk calls. A high degree of professionalism and the ability to think on your feet. Ability to work in and with teams and IT Asset Management. Experience with AV systems support. Experience With Windows 10/11 And Newer Is Required. Experience with Mac OS Catalina, Big Sur, Monterey and newer is required. Experience With Basic Networking Is Required. Experience with Application administration, Active Directory, Office 365, hardware plus. A+, Net+, Security+, ITIL, MCSA Desktop plus. Able to work in 24*7 rotational shifts as per business need. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
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