1283 Customer Success Jobs - Page 32

The Adobe DALP Sales team is seeking a techno-functional Customer Success & Renewal Manager to join the customer success team in North America. As a trusted advisor, you will collaborate with customers to optimize their strategies and ensure their success throughout their lifecycle. This position plays a crucial role within Adobe's Digital Advertising, Learning, and Publishing Business Unit, requiring individuals who are quick learners, high-energy, data-minded, and tech-savvy with prior customer champion and consultative experience. Your responsibilities will include providing consulting services in TV Everywhere & D2C ecosystems, managing client relationships, presenting technical informat...

About MetaMorph: At MetaMorph, we empower startups to scale and innovate by prioritizing people at the core of their strategy. With a successful history of assisting over 220 startups, we specialize in aligning talent with organizational requirements, enhancing employee skills, and transforming employer brands. Our approach is data-driven, providing valuable insights to support decision-making processes and offering comprehensive assistance for both acquisition and being acquired scenarios, ensuring all aspects are covered comprehensively. About Our Client: Our client leverages AI and contextual insights to facilitate secure user experiences while minimizing fraud and compliance risks, allow...

As a Customer Retention Manager at Suvit Fintech Pvt. Ltd., you will play a crucial role in maintaining and exceeding an 80-85% retention and renewal rate for our innovative AI-powered accounting automation solutions. Your primary responsibility will be to nurture customer relationships, ensure adoption and satisfaction, and guide users to realize ongoing value from our platform. Your key responsibilities will include owning the customer lifecycle from onboarding to renewal, planning and implementing data-led churn reduction tactics, driving retention and renewal goals, identifying and resolving customer pain points, conducting regular check-ins and business reviews, collaborating with cross...

As a Solution Architect/Solution Designer, you will play a crucial role in crafting innovative solutions and designs to meet the needs of our clients. You will collaborate with various stakeholders to understand their requirements and translate them into effective strategies. Your expertise will be instrumental in driving customer success and ensuring seamless implementation and integration of solutions. Your responsibilities will include engaging with customers to identify their challenges and opportunities, providing pre-sales support, and offering strategic guidance to enhance their experience. You will leverage your proficiency in solution architecture and design to develop tailored solu...

As the Product Manager, you will have the responsibility of managing the product roadmap and future development for Su and its associated services. Your role will involve ensuring seamless product functionality, deciding on backlog prioritization, and guiding the product vision towards completion. You will be tasked with taking the current product strategy, reviewing it, and making necessary changes to best support the continued growth of the product. You will play a crucial role in the product development process by identifying, prioritizing, and scoping development requirements for Su. Your objective will be to position Su as the market-leading distribution switch in terms of ease of onboa...

QAD is seeking a highly motivated and experienced Senior Customer Success Manager (Sr. CSM) to join our dynamic team. As a Sr. CSM, you will play a critical role in ensuring our customers achieve maximum value from their investment in QAD solutions. You will serve as a trusted advisor, guiding customers throughout their journey with QAD, from onboarding and adoption to expansion and renewal. This role requires a strategic thinker passionate about customer success, a deep understanding of SaaS customer engagement, and a proven track record of building strong customer relationships. The Sr. CSM will drive additional value for the customer by proposing new items in the form of additional produc...

The Sales Enablement & Learning team at Morningstar's Business Development and Sales group is dedicated to supporting clients in building their businesses and achieving better outcomes for investors. The team focuses on serving various client segments, including advisors, wealth managers, asset managers, institutional investors, and fintechs. As a Program Manager reporting to the Head of Sales Enablement & Learning, you will collaborate with stakeholders across the organization to design, develop, and implement impactful enablement and learning solutions. This role specifically supports the teams involved in customer support for the Direct Platform Product Suite, Data, Retail, and Sustainaly...

As a Co-Founder at UdyogShastra, a company dedicated to empowering manufacturers and simplifying B2B trade in India, you will play a crucial role in shaping our growth and impact in the MSME sector. Your primary responsibility will be to develop and execute Go-To-Market strategies to onboard manufacturers, wholesalers, and retailers. You will also be tasked with building a robust sales funnel and lead acquisition pipeline, forging partnerships with MSME bodies and business coaches, and collaborating on branding and positioning initiatives. To excel in this role, you should have a proven background in sales, growth, or marketing, ideally within a startup or B2B marketplace context. A deep und...

As a Sales Executive at our company, you will play a crucial role in driving strategic, enterprise-wide sales initiatives in India. Your primary responsibility will be to engage with the largest companies in the country, managing a diverse portfolio of clients and prospects. By forecasting sales activity and revenue achievement, you will strive to ensure customer satisfaction and create reference-able clients. The compensation plan is highly rewarding, offering significant earning potential. Your key responsibilities will include exceeding monthly and quarterly sales targets by promoting Salesforce solutions to enterprise accounts within a specific geographical or vertical market. You will b...

You should have at least 4 years of experience in Customer Success, digital marketing, client success, or brand strategy. It is essential to have hands-on experience in managing product transitions. A strong understanding of SSP/DSP, Ad Servers, and campaign optimization is required. Mandatory experience in Retention and Renewals is a must for this role. Your responsibilities will include ensuring client satisfaction, driving product adoption, and supporting seamless customer experiences across product, performance, and billing. Your role will focus on Account Retention, Ad Tech, and Customer Success. As a Customer Success Manager in the SAAS industry, you will play a crucial role in ITES/BP...

As a Client Success Specialist, you will play a crucial role in building and maintaining strong relationships with our US clients. Your primary responsibility will be to serve as the main point of contact for client inquiries, proactively address their needs, and ensure timely delivery of services. In addition, you will collaborate with internal teams such as Customer Support and Product Development to enhance the overall Customer Experience. Your key responsibilities will include: - Cultivating long-term relationships with clients to drive organic growth and achieve company objectives - Gaining a deep understanding of client needs and proposing tailored solutions to meet their goals - Handl...

About the Company HighRadius is a well-known provider of cloud-based Autonomous Software for the Office of the CFO, having revolutionized critical financial processes for over 800+ leading companies globally. Trusted by prestigious organizations such as 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and more, HighRadius specializes in optimizing order-to-cash, treasury, and record-to-report processes. Our exceptional performance has earned us consistent recognition in Gartner's Magic Quadrant and a coveted place in the Forbes Cloud 100 List for three consecutive years. With a significant valuation of $3.1B and an impressive annual recurring revenue exceeding ...

The role of Growth Specialist - Enterprise Platforms at Yavar involves spearheading sales, customer acquisition, and revenue growth for the AI product suite. Yavar is a data intelligence platform company that specializes in delivering industry-specific private AI applications, enabling enterprises to leverage the power of AI securely and at scale. As a Growth Specialist, you will be responsible for owning the end-to-end sales cycle, collaborating with internal teams to create tailored proposals, building a strong sales pipeline, and engaging with enterprise customers to align AI solutions with their challenges. To excel in this role, you should have 4-6 years of experience in enterprise SaaS...

As a Key Account Manager in the Corporate Channel at MyBiz, you will play a crucial role in driving growth within our large account portfolio. You will be responsible for strengthening client relationships, streamlining process integration, and delivering outstanding service to ensure client satisfaction and business growth. Your leadership will be instrumental in leading a high-performing team to deliver measurable impact across key accounts. Your primary responsibilities will include focusing on business growth and account expansion by increasing wallet share across existing large accounts. This involves activating new Lines of Business (LOBs) within client organizations and fostering deep...

Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect, and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conference organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl, being a part of Y-Combinator 2020 batch, has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with pa...

The role of Business Development Manager/Executive for SMB at SNS India involves full-time responsibilities in sales specialization with 1-3 years of experience in selling Cybersecurity, IT Networking, Servers, and Storage. The ideal candidate should possess a minimum of 1 year of direct B2B selling experience, particularly in managing internet accounts. Experience in selling network security, Cloud security, and/or CDN/Application Security solutions and services is preferred. The role requires direct consultative selling of cybersecurity with a proven track record in end-to-end customer success. Developing and executing sales strategies to achieve revenue targets, managing sales pipelines, ...

As a Customer Success Manager (CSM) at GrowFin, you will play a crucial role in the company's growth by being at the forefront of all Go-To-Market (GTM) actions in the APAC region. Your responsibilities will focus on driving renewals and account growth, engaging with enterprise organizations, and collaborating with Champions and account teams to ensure timely renewals and expansions. Your primary goal will be to drive the adoption, growth, and retention of our SME and Enterprise customers in APAC. By establishing trusted relationships and ensuring customers derive maximum value from the GrowFin platform, you will be instrumental in their success. Conducting Business Reviews will enable you t...

As an Account Relationship Manager at WeCP, you will play a crucial role in managing client relationships, understanding their requirements, and ensuring successful implementation and adoption of WeCP's solutions. Your primary responsibilities will include collaborating with internal teams, identifying growth opportunities, and delivering exceptional customer service. This is a full-time hybrid position that allows for some remote work. To excel in this role, you should possess strong Client Relationship Management and Account Management skills along with excellent communication and interpersonal abilities. Previous experience in client engagement and customer success is highly desirable. Kn...

Are you ready to power the world's connections If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others. You will be working at a hectic and fast-paced startup as the Senior Manager of the Customer Experience team. This organization has roles that are responsible for interfacing with our customers across the pre and post-sales lifecycle, and you will be responsible for those teams with direct reporting and P&L responsibility. Our CX teams are looking to lead the way in the industry and shape how co...

As a Sales Professional at Salesforce, you will have the opportunity to drive strategic sales initiatives into a territory, engaging with some of the largest companies in India. Your role will involve exceeding monthly/quarterly sales targets by selling Salesforce solutions to enterprise accounts within your assigned geographical or vertical market. You will be responsible for handling the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales and expanding existing accounts. Your responsibilities will include identifying and researching territories, creating a go-to-market strategy, and developing a qualified target account list...

At StarApps, as a Customer Support Specialist, you play a crucial role in providing expert assistance for our products and related technologies, especially catering to Shopify store owners. Your responsibilities include troubleshooting and resolving customer issues promptly, ensuring exceptional support with a high level of product knowledge and effective communication skills to consistently surpass customer expectations. In this customer-facing role, you will engage with customers to understand their needs, advise them, and solve their problems. You will research, diagnose, and troubleshoot customer issues, working closely with the engineering team to identify solutions and track defects to...

The Associate Manager - Customer Success will be responsible for managing CSA Teams in CoE, CSA team performance, prioritizing leadership requirements and activities, and overseeing the Customer Success team in India. You will proactively engage with customers to ensure they realize value from products and solutions, leading to revenue retention and new revenue opportunities. Ideal candidates can identify needs, communicate effectively, and exceed client expectations, combining visionary and analytical skills. Work timings and location: Eastern shift timings, from 5:00 PM to 2:30 AM IST. Work from the office located in Hyderabad. Responsibilities: - Work closely with Customer Success functio...

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has a...

As a Manager, Customer Success, Services, you will be responsible for driving consistency and alignment across Customer Success (CS) in Services by establishing new Regional Customer Success teams. These teams will play a crucial role in ensuring that customers achieve their desired outcomes and maximize the value of products and services. Your advocacy for the customer experience will be key in identifying and solving customer issues related to products in the fraud and card operations areas. Collaborating with cross-functional partners, you will address customer needs, develop tailored strategies to enhance customer satisfaction and retention, and build customer advocacy. The outcomes of y...

As an Enterprise Sales professional at our fast-growing HRTech (SaaS) company, you will play a vital role in the core business team. You will have the exciting opportunity to contribute to the company's global expansion and be a part of scaling the revenue by 100X. Your primary responsibility will be to craft a clear Sales strategy and acquire Enterprise customers by driving strong B2B sales initiatives. You will be tasked with gathering market insights, identifying potential prospects, and focusing on winning new clients. Building and nurturing a robust sales pipeline, particularly in the enterprise segment, will be crucial. Experience in the SAAS HRTech industry is preferred as you identif...