1267 Customer Success Jobs - Page 28

Innovatise - Manager - Customer Success (German Language Proficiency is Mandatory) German Language proficiency is Mandatory for this Job To strengthen our Customer Success Team we are looking for an enthusiastic German-speaking CUSTOMER SUCCESS MANAGER leading our German customers to success What you will do : Based on your German language skills you will be assigned one or more of the following responsibilities : - You lead the onboarding of our new customers independently. In the introductory phase, you assess the requirements, do the project management, train the customer on our software and produce a customer-app independently in cooperation with the customer in our innovative web cockpi...

To strengthen our Customer Success Team we are looking for an enthusiastic German speaking CUSTOMER SUCCESS MANAGER leading our German customers to success. Our innovative, open and independent digital marketing platform and gym app myFitApp is used by sports facilities to acquire, retain and engage members giving them the best user experience in- and outside the gym. With 1,500 sportsfacilities in Germany and the UK using our software, we are the market leader in this area. Our customersinclude large, medium and small fitness chains and individual clubs. WHAT YOU WILL DO - Based on your German language skills you will be assigned one or more of the following responsibilities - You lead the ...

Process: Customer Success Location: Bangalore, Hebbal Previous Experience: 2+ Years Shift Timings: US Shifts (4:30 PM 9:00 PM as a Login) Job Overview: Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our product/services and ensure they are able to use it to its fullest potential. The prime responsibility of this position is to manage inbound calls from our existing customers and assist in an efficient, courteous, professional manner. The key role involves providing customer support via phone, email/chat - processing payments, scheduling services, handling general queries and cross sell...

Position Overview We are looking for an experienced Technical Account Manager with expertise in SaaS, specializing in banking and financial services. The ideal candidate will be skilled in managing client relationships, resolving issues, driving account growth, and delivering technical guidance and training. They should be proficient in aligning technology solutions with business goals and leveraging data for strategic insights Core Responsibilities - Customer Relationship Management: Be the primary technology point of contact for our customers. They are responsible for understanding customer business challenges and technology needs, establishing and maintaining strong relationships, and ens...

Job Title : Solution Manager Function : Delivery and Services Location : Delhi/Bangalore (3 days in office) About the Company: Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata's platform Polly, helps research teams wrangle, store, manage and analyze large volumes of biomedical data. We are at the forefront of driving AI in personalized medicine R&D across companies like Pfizer, Janssen, Owkin and many more. We were recognised as the 'Most Innovative Biotech Company, 2024', by Fast Company. We are a 120+ multi-disciplinary team of experts based across the US and India. In Septemb...

Job Role: Customer Success Engineer Job Description: Receive escalation tickets, apply a structured troubleshooting protocol and provide timely resolution. Communication with customers is predominantly over the e-mail channel, but also via phone, online meetings, and chat conversations. Evaluate the needs of customers and work in a creative, proactive manner to resolve technical issues. Take complete ownership of the escalated tickets and collaborate with the relevant technology teams for a swift resolution. Document troubleshooting and problem resolution steps, accurately record data into CRM and other relevant tools. This role is primarily for the US timezones. Skills Required Excellent co...

Job Description: Implementation Consultant Morningstar is committed to empowering investor success. One way we accomplish this is by offering independent research and great software products to financial advisers and individual investors. We believe that when the investor wins, we all win. At Morningstar, your contributions have meaning and can drive change. We offer a place where talented, driven people can grow. Our differences are our strength; the fact that we dont all think the same way and encourage unique perspectives helps create great products and services for our clients. The Opportunity Were a seeking an Onboarding and Implementation Consultant. As an Onboarding and Implementation...

To communicate with Clients & with the SEO team, if anything is needed, approvals of the same needs to be taken and follow-up where required Excellant English speaking skills Pure Day shift Sat & Sun fixed off Min 1 year exp into customer service Required Candidate profile Mailbox management, Client Meetings,Whatsapp Texts,Review meetings Call/whatsapp HR Anika-7738581678

Work with cross-functional teams to resolve customer issues and align priorities. Lead client onboarding by configuring software and ensuring a smooth go-live.

Position Overview The Customer Success and Renewals Specialist is responsible for building strong relationships with customers to ensure adoption, satisfaction, and retention of company products or services. This role focuses on maximizing customer value, managing contract renewals, and identifying opportunities for expansion or upsell. Key Responsibilities Serve as the main point of contact for assigned customers throughout their lifecycle. Drive product adoption, onboarding, training, and support to ensure customers realize value. Proactively identify and resolve issues to increase customer satisfaction and reduce churn. Monitor customer health, usage, and engagement using reporting tools....

Job Details: Customer Success Manager - AWS Solution Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and...

As an Onboarding Manager at Nova Benefits, you will be responsible for overseeing the entire onboarding journey for new clients, starting from the contract signing to the implementation of employee benefits. Your role will involve leading a team of onboarding associates and collaborating with various internal and external stakeholders to ensure a seamless onboarding process. You will have the opportunity to shape the initial experience of new clients with Nova Benefits. Your primary responsibilities will include managing the full onboarding process, which encompasses platform setup, insurance activation, communications, and benefit rollout. You will work closely with internal teams such as S...

As an Alumni Relationship Professional at our company, you will be responsible for leading a team of Customer Success Managers and Relationship Managers. Your primary goal will be to ensure successful implementation of engagement strategies that drive impactful outcomes for our clients. Your key responsibilities will include understanding customer goals, generating upsell leads, driving outreach and awareness, and collaborating cross-functionally with internal teams to deliver a seamless customer experience. You will be expected to leverage your expertise in alumni relations and SaaS environments to drive customer success and identify opportunities for upselling. Your exceptional communicati...

As a Technical Account Manager (TAM) at Adobe, you will play a crucial role in supporting our largest customers to navigate their operational needs across the Adobe Experience Cloud solutions. Your responsibilities will include building and maintaining strong relationships with customers, providing technical leadership, personalized knowledge sharing, and business-critical insights. You will work closely with internal resources to drive adoption, usage, and risk mitigation, ultimately ensuring the success of our customers" Adobe investment. Your key responsibilities will include serving as the technical executive contact for customers, advising on technical strategies, assessing risks and op...

As a candidate for this role in Ahmedabad, you should have a solid background in customer success, account management, or enterprise sales with a minimum of 5 years of experience. It is essential to hold a Bachelor's or Master's degree in Business, IT, or a related field. Experience in working with international B2B clients in a fast-paced environment is highly preferred. Your expertise in SaaS, Unified Communications, or IT/Tech solutions will be beneficial for this position. Your role will involve acting as the main point of contact for key accounts post-onboarding. You will be responsible for establishing and nurturing deep relationships with decision-makers and stakeholders. Regular chec...

As a Technical Content Developer at SOTI, you will be responsible for owning the end-to-end content development and technical writing of engaging and technically accurate content across various formats including product videos, platform walkthroughs, deep dives, shorts, and interactive courses. You will collaborate with internal experts such as Product Managers, Technical Support, and Customer Success Managers to ensure that the content reflects real-world use cases and aligns with evolving product capabilities. It will be your responsibility to independently demonstrate SOTI ONE platform products, ensuring that you can confidently represent features in external-facing content without the ne...

You will be part of a leading AI-driven Global Supply Chain Solutions Software Product Company that has been recognized as one of Glassdoor's Best Places to Work. We are looking for an astute individual with a strong background in supply chain, who can also contribute to the customer success team by implementing and supporting projects. You should possess deep knowledge of industry best practices and be able to collaborate effectively with multiple cross-functional teams. As a Shared Services Lead, your role will be crucial during the customer implementation lifecycle. You will be responsible for ensuring that all Cloud-related activities are completed by the respective cross-functional team...

As the Lead Business Insights at Axestrack, you will play a crucial role in ensuring high-impact delivery and managing relationships with key enterprise clients. Your responsibilities will include being the primary point of contact for the client, engaging with senior logistics stakeholders and CXOs to ensure our solutions are well-understood and valued. It is essential to possess exceptional interpersonal skills, patience, and a calm yet assertive communication style to navigate sensitive discussions, align on strategic objectives, and maintain long-term trust. Your role will involve representing and advocating for Axestrack's SaaS solutions, proactively deriving business-relevant insights,...

As a Customer Success Lead/Manager at LeadRat in Bengaluru, you will be an integral part of redefining how real estate businesses in India & Dubai operate. LeadRat has achieved significant milestones in just 2 years, serving 1000+ clients, 30,000+ active users, and an annual recurring revenue of $1.8M. Despite being self-funded, profitable, and growing rapidly, we are committed to minimizing churn and providing exceptional customer success. In this role, you will have the opportunity to work closely with the Founder & CEO, offering you a front-row seat to the scale-up journey. You will be surrounded by a team that values speed, simplicity, and customer satisfaction. As a key player in the or...

As a Customer Success Manager at Salesforce, you will play a crucial role in helping our customers maximize the value they get from our Tableau product. You will act as a trusted advisor, working closely with customers to understand their needs and align them with the capabilities of Tableau. Your expertise will be essential in guiding customers towards achieving their business objectives through effective utilization of Tableau. Your responsibilities will include being the primary point of contact for customers, leveraging your deep industry knowledge to provide strategic guidance on how they can optimize their Tableau ecosystem. You will build strong relationships with key stakeholders, un...

As a Senior Project Delivery at Kazam EV Tech, you will play a crucial role in being the trusted advisor for our global clients. Your primary responsibility will be to ensure that clients achieve their business objectives by leveraging Kazam's solutions effectively, right from a seamless onboarding experience to achieving measurable ROI. This role requires a combination of relationship management, strategic consulting, and problem-solving skills to assist customers in succeeding and expanding their businesses with us. Your key responsibilities will include owning the entire post-sales journey for enterprise clients, leading onboarding processes, providing product training, and developing ado...

As a Business Development Associate at Google Customer Solutions (GCS), you will play a pivotal role in leveraging Google's advertising solutions to drive growth for businesses across diverse industries. With a Bachelor's degree or equivalent practical experience, along with at least 2 years of business or business development experience, you possess the essential skills to excel in this customer-facing role. Your ability to communicate fluently in English is crucial for engaging with clients effectively. Additionally, a Master's degree in Business Administration or equivalent practical experience will be advantageous. Experience in planning and executing marketing campaigns, along with prof...

Salesforce is looking for Sales Professionals with a track record of exceeding quota in technology sales to join our team in India. As a Sales Account Executive, you will be responsible for driving strategic sales initiatives into a territory consisting of the largest companies in India. Your role will involve identifying new business opportunities, forecasting sales activity, and creating satisfied customers who can serve as references. Your main responsibilities will include exceeding monthly/quarterly sales targets by selling Salesforce solutions to enterprise accounts, conducting territory research, developing a go-to-market strategy, and maintaining a sales pipeline. You will engage wit...

As an AEC Industry Focused Partner Development Manager at Autodesk, your primary responsibility will be to cultivate strategic partnerships within specific industry verticals and with partners to drive business growth and enhance market presence. You will collaborate closely with Partner Managers, cross-functional teams, and channel partners to identify and develop industry-focused opportunities, programs, and initiatives that align with the company's objectives. Your key responsibilities will include: - Developing and executing strategies to target specific industry verticals, identifying growth opportunities and market trends - Identifying and onboarding strategic partners within the indus...

You have an exciting opportunity to join Eduxa Consulting as a Product Trainer & Customer Success Specialist. Eduxa Consulting is dedicated to empowering educators and schools through the adoption of AI tools and technologies for classroom excellence. As they expand their operations, they are looking for a dynamic individual to be part of their growing team. In this role, you will be responsible for training educators and school leaders on tech products to facilitate successful adoption and integration. Additionally, you will play a crucial role in supporting customer success by assisting schools during the onboarding process, addressing concerns, and ensuring effective product usage. Key Re...