1267 Customer Success Jobs - Page 25

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases ...

Key Responsibilities: Account Onboarding & Engagement: - • Drive smooth onboarding for new corporate accounts. • Collaborate with internal teams to ensure timely setup and seamless first experiences. • Conduct orientation sessions / webinars for participants and L&D stakeholders. • Ensure platform access, program details, and expectations are clearly communicated. Client Relationship Management: - • Build trusted relationships with the corporate partners (L&D, HR, Business Heads). • Schedule and lead regular Business Reviews; and feedback sessions along with academic & operations team. • Proactively identify and address any issues or roadblocks corporate partner face. Retention and Cross & U...

The Key Account Manager - Logistics role based in Gurgaon within the Key Accounts / Customer Success department, reports to the Regional Head - Key Accounts. With 1-2 years of experience in Logistics, Supply Chain, or Transportation, you will serve as the primary contact for key clients, handling communication, resolving complaints, and ensuring client satisfaction through various channels. Your responsibilities include building strong client relationships, coordinating with internal teams for issue resolution, and monitoring operational metrics to address potential issues proactively. You will play a critical role in growing wallet share from existing clients by identifying new business opp...

As a Customer Success and Service Operations Manager, you will utilize your 2 to 3 years of experience in the field to effectively manage customer relationships and operational processes. Your excellent communication and problem-solving skills will be instrumental in ensuring high levels of customer satisfaction. In this role, your multi-tasking abilities will be put to the test as you handle various responsibilities simultaneously. Experience in Escalation Handling is a key requirement for this position to effectively address and resolve any issues that may arise. This is a full-time, permanent position with a day shift schedule from Monday to Friday. The role is based in Bangalore, Karnata...

At SpotDraft, we believe that contracts should not be a headache. We are dedicated to making contracting a fast, easy, and stress-free process for high-growth companies such as PhonePe, Chargebee, Unacademy, Meesho, and Cred. Our platform is designed to help legal teams save 10 hours a week and close deals 25% faster because we understand that time is money, and contracts should not slow you down. Join us in the SpotDraft revolution and be a part of shaping the future of contracting! As an Implementation & Onboarding Associate at SpotDraft, you will play a crucial role in assisting new customers in getting started with our product. Your responsibilities will include supporting the setup and ...

As the Chief Operating Officer (COO) for a company specializing in core banking software, your primary responsibility will be to oversee the operational aspects of the business to ensure efficiency, effectiveness, and scalability of software delivery and support. You will work closely with executive leadership to develop and execute operational strategies aligned with the company's business goals and growth objectives. Collaboration with various departments will be essential to establish operational priorities, allocate resources, and optimize workflows. In terms of software development and delivery, you will be responsible for overseeing processes, methodologies, and project management prac...

The role involves direct interaction with existing customers to enhance their customer experience, drive customer retention, and introduce them to new products and services that elevate their overall customer experience. You will be responsible for developing and implementing strategies to maximize customer retention and Net Revenue Retention (NRR). Cultivating lasting relationships with customers, onboarding them to new services and products, and driving customer success metrics in retention and expansion will be key aspects of your role. Your responsibilities will include conducting regular business reviews with clients to ensure top-notch customer experience and continuous delivery of val...

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications. We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environ...

The Placement Officer - Operations Executive role at Terratern Pvt Ltd in Bangalore involves managing the placement process efficiently for clients across various industries. Your responsibilities will include coordinating job placements, matching candidate qualifications with job openings, conducting screenings and interviews, maintaining client relationships, tracking placement progress, and ensuring operational flow. You will also provide support to candidates throughout the job search and placement process, liaise with employers, monitor placement success, and stay updated with industry trends. Key Performance Indicators for this role include the number of successful job placements, clie...

As a Renewal Sales Executive, you will play a crucial role in managing and nurturing relationships with our existing customers to ensure their continued success and product adoption. Your responsibilities will include overseeing the end-to-end renewal process, fostering strong connections with clients to understand their needs, identifying opportunities for upselling and cross-selling, and proactively engaging customers to drive product adoption and satisfaction. Collaboration with various teams such as Customer Success, Sales, and Product will be essential to address customer concerns effectively. Additionally, maintaining accurate records of renewal opportunities and achieving monthly and ...

About Druva: Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs and deliver data resilience via a single platform spanning multiple geographies and clouds. Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. About Role: We are on the hunt f...

The selected intern will be responsible for assisting new customers in setting up their accounts and guiding them through the onboarding process. You will also maintain regular communication with existing customers to ensure their satisfaction and support the Customer Success team in building strong relationships with customers. Collaboration with internal teams will be necessary to identify and resolve customer issues, and documenting customer interactions, feedback, and resolutions in CRM tools will be part of your daily tasks. Additionally, you will learn about product features, updates, and use cases to effectively assist customers and update customer data and activity logs in platforms ...

I am sorry, but I need the full job description to provide a summarized version.,

About The Role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about () and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a...

What youll do Your core job is to own our customer relationships , make them successful and fans of BiteSpeed. Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaura...

What youll do Your core job is to own our customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin st...

Responsibilities - Your core job is to own our customer relationships, make them successful, and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value, leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals, owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. Requirements - You care about delivering a service experience that parallels a Michelin-starred ...

Job Details: Customer Success Manager - AWS Solution In-Office Bengaluru, Karnataka, India About Nimesa: Why Nimesa? The next war would be cyberwar and all the critical digital infra of the world is under attack. Nimesa is at the forefront of helping businesses and the government protect themselves from attacks and recover them without any downtime and data loss. Your code will be deployed and protect many leading brands of the world. If you connect with our mission, we are looking for you to join our team and mission. Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will b...

Massive Mobility is looking to hire a dynamic, high-energy field sales professional for NOIDA with 3+ years of experience handling post-sales partnerships and business development to help grow its EV Charging business. The Role: The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue. This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses. Responsibilities: Field Ops & Training 1. Conduct site visits to partner locations to ensure operational excellence 2. Provide onsite ...

We’re seeking a highly proactive and confident Customer Success Associate who will work closely with product, support, and implementation teams to ensure smooth deployments, measurable outcomes, and long-term satisfaction for each of our customers.

As an Enterprise Account Executive based in Bangalore, you will play a crucial role in driving significant sales revenue and expanding our market presence within the largest and most strategic customer segment in India. This role involves carrying a sales quota and directly contributing to our business and revenue targets. To excel in this position, you should have a proven track record of surpassing sales targets in enterprise-level roles and thrive in a dynamic and collaborative environment. If you are a results-oriented individual with a passion for sales, we encourage you to apply! In this role, your responsibilities will include managing a portfolio of Enterprise organizations, fosterin...

About Us: At Seequent, we assist organizations in understanding the underground, providing them with the confidence to make better decisions faster. Our world-leading technology in Earth sciences is revolutionizing the way our customers operate. We support them in developing critical mineral resources sustainably, designing and constructing better infrastructure, sourcing renewable energy, and reducing environmental impact. Operating in 145+ countries, we proudly maintain our headquarters in New Zealand. The Role: As a Customer Success Manager (CSM) at Seequent, you will be responsible for fostering relationships that drive product or solution usage, retention, and loyalty. Working closely w...

The Check Point Customer Success Program offers a select group of customers access to a team of headquarter-level resources dedicated to stabilization and process improvement. As part of the program, customers engage with Customer Success Managers who have direct access to executive management and all company technical and business functions. You will be responsible for proactively engaging with customers, collaborating with the assigned Check Point account teams to coordinate resources for support challenges and projects. As the single owner of recovery project plans, you will serve as the primary point of contact for remediation activities. Rapid and effective escalation handling, coordina...

As a Customer Service Associate - Voice / Blended at Matrimony.com Limited, you will be part of the Customer Success, Service & Operations department in the BPO / Call Centre industry. This is a Full Time, Permanent on roll position where your primary role category will be Voice / Blended. Your responsibilities will include providing excellent customer service through voice and blended channels. You will be offered a Fixed Salary along with lucrative incentives and shift allowances. Additionally, benefits such as PF, ESI, and Gratuity will be provided. We welcome applications from candidates who are graduates in any field. Proficiency in additional regional languages such as Hindi, Telugu, a...

As a Bilingual Customer Experience Associate at Ethos, you will play a crucial role in delivering exceptional service to both new and existing Spanish/English speaking customers and insurance agents who collaborate with Ethos. Your primary responsibility will be to ensure a seamless and positive experience for all individuals interacting with the company. You will need to exhibit a strong customer-centric approach, impeccable attention to detail, problem-solving capabilities, and outstanding communication skills to excel in this position. The ability to communicate effectively in both Spanish and English, both verbally and in writing, is a mandatory requirement. You should hold a minimum B2 ...