1267 Customer Success Jobs - Page 22

We’re hiring a Customer Success Executive! Serve as the main contact for clients, ensure satisfaction, track usage, resolve queries, share feedback, and support renewals. Strong communication & CRM skills preferred.

Customer Success - Naukri (Zwayam) About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam's customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their technical and operational health and realize maximum value from their investment in Zwayam. As a trusted advisor, the CSM will build a track record in customer success through superb communication and extensive knowledge of the Zwayam Hire platform to ensure optimum leverage of key features for business requirements. The CSM strives to become ...

As a Customer Success Expert for Navitaire, an Amadeus Company, based in Gurgaon, Haryana, India, you will play a crucial role in managing key customers and enabling them to maximize the value derived from Navitaire solutions. Your primary responsibility will be to ensure higher ROI and business impact for customers by promoting early adoption and optimal usage of Navitaire products. Customer Success Managers (CSMs) are pivotal in supporting customer business expansion by understanding customer needs and constraints, driving adoption, and ensuring positive business outcomes post-implementation. In collaboration with customers, you will work towards maximizing adoption, securing renewals, and...

You are a proactive and results-oriented Sales & Account Manager with over 2 years of experience in selling enterprise software solutions. Your primary focus will be on sales, account management, and customer success to drive revenue growth and ensure exceptional client satisfaction. Your success in this role will depend on your ability to build lasting relationships with decision-makers, manage sales pipelines, and nurture existing accounts for growth while providing excellent customer support. Your responsibilities will include: - Identifying and engaging prospects to build a robust sales pipeline. - Conducting market research, data mining, and cold calling to generate new leads. - Leverag...

The ideal candidate for the Customer Success Director position should have at least 15 years of experience in customer success, account management, or related roles, with a significant portion of that experience being in the SaaS industry. A proven track record of leading a Customer Success Management (CSM) team for a minimum of 4 years and achieving high-performance results is essential. The candidate should possess strong relationship-building skills with enterprise-level customers, excellent communication abilities to interact with executives and stakeholders, and hands-on experience with Salesforce and Gainsight for managing customer success operations and data insights. Additionally, th...

As a Business Value Consultant for Customer Success at Observe.AI, you will play a crucial role in delivering actionable, data-driven insights that highlight the business value of our platform. Your responsibilities will involve utilizing advanced data science techniques to analyze key metrics, enabling clients to fully comprehend the impact of our solution on their business. Working closely with Customer Success Managers, you will lead the analysis and visualization of data, ensuring that customers can track their return on investment (ROI) and the tangible benefits realized. Your primary tasks will include: - Conducting Advanced Data Analysis & Insights: Utilizing Python, SQL, and other da...

As a Customer Success Analyst in Bangalore, you will be pivotal in driving strategic success for our customers and ensuring they maximize the product's value for retention. To excel in this role, you must possess a proactive, entrepreneurial, and resilient mindset, willing to challenge norms for superior outcomes. Your key responsibilities include adeptly managing key accounts, building relationships, handling objections, fostering growth, and generating more business for the company. Your main duties encompass end-to-end account management, devising and executing customer success strategies, setting up the team for success, and being accountable for business metrics like growth, retention, ...

As a Customer Success Advisor, you will serve as the main point of contact for our clients, ensuring they receive exceptional support and guidance throughout their interaction with our company. Your role involves advocating for customers, identifying growth opportunities, and assisting them in achieving success with our products and services. Your responsibilities will include assisting new customers with onboarding, providing training sessions and resources, and ensuring a seamless introduction to our offerings. Additionally, you will establish and nurture strong relationships with customers, understand their objectives and challenges, and deliver personalized support and proactive solution...

As a Sales Leader at our client, a global leader in the AI and data analytics space, you will have the opportunity to drive enterprise sales and expand market presence in India. Your main responsibilities will include developing strategic sales plans, acquiring key clients, and leading the sales cycle from prospecting to closing. This role is crucial in scaling the business and shaping the AI-driven future of enterprises. You will be expected to develop and execute a strategic sales plan to achieve revenue targets and expand market share in India. Building strong relationships with key decision-makers in enterprise organizations across various industries will be key. Driving end-to-end sales...

As an experienced R&D Project Manager at BMC, you will play a crucial role in driving innovation through meticulous project management within our (R&D) initiatives. Your responsibilities will involve leading the initiation, planning, design, execution, and closure of R&D projects, fostering innovation and collaboration among software developers and R&D teams. You will work closely with enterprise customers to understand their needs and requirements, ensuring that R&D projects deliver solutions that meet or exceed customer expectations. Your role will also involve managing project schedules and budgets effectively, allocating resources to support the needs of software development and R&D init...

As the Chief Operating Officer (COO) at Screen Magic, you will be a pivotal member of the executive leadership team, responsible for optimizing operational and strategic functions to drive the company's growth, profitability, and operational efficiency. Your primary responsibilities will include providing strategic leadership to achieve short-term and long-term operational goals while ensuring exceptional services for customers. You will be tasked with continuously improving operational processes, enhancing efficiency, scalability, and customer experience. Risk management is another crucial aspect of the role where you will develop and implement strategies to ensure compliance with regulator...

Role: Customer Success Manager (Education) Location: Bangalore (2-3 Days WFH) notice : 1month Experience : 7+ Years. Comms Excellent Needed and Sharp. Experience & Skills Required: Strong expertise in Adobe tools (mandatory) Background strictly in the Education sector Ideally a professor/teacher or someone who deeply understands the students’/kids’ mentality Excellent understanding of Adobe products with the ability to effectively pitch and assist students

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

Company Overview: DoSelect, a Skill Intelligent platform acquired by Naukri.com/Infoedge, is a leader in assessments, interviews, and contests. We empower organizations to evaluate and engage top talent. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with customers using our cutting-edge assessment platform . As the key post-sales point of contact, you will ensure a seamless onboarding experience, drive platform adoption, deliver measurable value, and act as a trusted advisor to customers. You will also partner closely with Sales, Product, and other teams to advocate for customer needs, identify upsell opportunities, and help shape the future...

The Business Operations Manager will lead and optimize operations within the ADAS aftermarket division, focusing on fleet operations, product delivery, installation, aftermarket sales support, and customer success. Your role is crucial in ensuring the efficient deployment and ongoing performance of ADAS products across commercial fleets, enhancing post-sale customer experience, and driving operational excellence. You will oversee the end-to-end delivery process for ADAS aftermarket installations across fleet clients, coordinating with logistics, installation, and internal teams to ensure timely and efficient deployments. Monitoring and optimizing delivery timelines, costs, and quality metric...

As a Senior Technical Enablement Consultant, you will collaborate directly with customers to expedite their adoption of Quickbase, enabling them to address business challenges efficiently. You will take charge of the technical and functional implementation of Quickbase for both new and existing customers, in partnership with our Sales and Customer Success teams. Your role involves showcasing industry insights and technical proficiency to showcase the platform's capabilities by collaborating with customers and empowering them to develop on their own. Additionally, you will impart Quickbase best practices, suggest application designs, and deploy workflow automation to meet customers" functiona...

As a Customer Success Specialist at our company, your primary responsibility will be to ensure customer satisfaction, retention, and success. You will play a crucial role in guiding clients through the onboarding process, addressing their concerns, and helping them maximize the value they derive from Kitaabh, our cloud-based accounting and inventory software. You will be expected to build and maintain strong relationships with customers, acting as the primary point of contact for their queries, concerns, and support requests. Understanding their needs and providing proactive solutions to enhance their experience will be key to your success in this role. Additionally, you will conduct product...

As a Sales Engineer at Trend Micro, you will be joining a high-performance team that focuses on cutting-edge technology solutions related to cybersecurity. Trend Micro is a global leader in unified endpoint security, network security, email security, and XDR offerings. You will have ample opportunities to work with technologies like cloud native application security, Devsecops, and other emerging areas of cloud security. Your role as a Sales Engineer at Trend Micro goes beyond being an evangelist; you will also act as a cybersecurity consultant, helping enterprises navigate cloud technologies and AI-driven security solutions. You will work closely with customers as a reliable advisor and tec...

Hiring for leading MNC client Position: Customer success & Retention Partner Location: Bangalore - Palace road 5 days working Work from office Candidate must know Kanada to speak fluently. Excellent verbal and written communication skills. Interested candidates can share updated resume to Yogeswarsugumar@bdo.in along with below details. Total yrs of Experience: Current CTC: Expected CTC: Notice period: Job Description: Key Responsibilities Renewal Management & Tracking Maintain a comprehensive system to monitor upcoming renewals. Plan and prioritize outreach based on renewal cycles and account value. Customer Communication & Engagement Reach out to clients nearing renewal to discuss their ev...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

As a Sales professional at Salesforce, you will have the opportunity to drive strategic, enterprise-wide sales initiatives in India, targeting the largest companies in the region. Your role will involve engaging with a mix of existing clients and potential prospects, focusing on exceeding monthly/quarterly sales targets by selling Salesforce solutions. You will be responsible for the entire sales process, from territory identification and research to pipeline development through various channels such as cold calling, email campaigns, and leveraging market sector knowledge. Your key responsibilities will include creating a go-to-market territory strategy, maintaining a qualified target accoun...

As a Functional Consultant- Customer Success & Operations at Zycus, you will be an integral part of our Customer Success team, dedicated to driving customer adoption, satisfaction, support, and retention. Your expertise in procurement software solutions will be invaluable as you collaborate with customers to understand their unique business needs, provide product demonstrations, offer best practice recommendations, and ensure successful implementation and utilization of our platform. Your responsibilities will include being the primary point of contact for customers, offering personalized support and guidance throughout their journey with Zycus products. You will work on various aspects of m...

We are seeking a seasoned professional with extensive experience in the marketing measurement industry to join and lead our marketing science team at Lifesight. Situated at the confluence of customer success, sales, and marketing, the marketing science team plays a pivotal role in our organization. As the leader of this team, you will spearhead various initiatives and be instrumental in driving revenue through deal closures and ensuring customer satisfaction. Your primary responsibilities will include managing a team of marketing scientists who leverage Marketing Mix Modeling, universal attribution, incrementality testing, and causal inference to address our customers" measurement needs effe...

As a Sales Leader at Loop, you will play a crucial role in driving the growth of our commercial insurance vertical. Your primary responsibility will be to lead the charge in achieving the P&L goals for commercial insurance across Mumbai, Pune, and Bangalore. You will be tasked with building and coaching a high-performing team to serve as top-notch risk advisors in the industry. Your role will involve identifying and capitalizing on cross-sell opportunities within our existing accounts, as well as cultivating new market opportunities. Developing and nurturing long-term relationships with key client decision-makers will be essential in this role. Collaboration with Sales & Customer Success Man...