When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Position Overview The Sales Engineer (SE) with India, will be the technical bridge between our Sales Representatives and their pre-sales customers. As a Trend Micro product expert will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions and take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer’s technical strategy with strong problem-solving skills. A Sales Engineer is a trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation. PRIMIRY RESPONSIBILITY Apart from being a technologist, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey A strong pillar to build and train sales organization. You shall be an extremely good storyteller and help sales team to sell better and effectively Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc. Leveraging channel partners by upscaling and training for customer engagement is integral part of the role Conduct routine update on the new product/ technology to the internal sales staff Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution Present to all levels of an organization complex technical issues and solutions in a meaningful, engaging, and digestible manner Apply strong problem-solving skills to design solutions that solves the customer problems Developing close relationships to help influence the technical strategy of the customer Deliver training to customer and prospects about Trend Micro solutions Working with company technical support personnel to ensure ongoing quality of support and customer health Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role Experience Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage. Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage. Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage Good written and spoken communication skills in English A strong interest in all aspects of cybersecurity and a passion for customer security Excellent of understanding of public cloud technologies such as AWS and Azure We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Show more Show less

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Presales Engineer, Delhi About Trend Micro Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and provides central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com . Position Overview Joining our Technical team you will be part of a high performance team that focuses on cutting edge technology solutions related to cyber security. As a Sales Engineer, you will have ample opportunities of getting exposed to breadth of technologies like cloud native application security, Devsecops and other emerging areas of cloud. Trend Micro being leaders in unified endpoint security, Network security and email security is creating a wave with its market disturbing offering of XDR, where we are uniquely positioned to be a technology leaders having end to end security offerings. That is why in recent Forrest report Trend Micro is declared a leader for XDR. At Trend, role of a Sales Engineer expands from being an evangelist to a cyber security consultant. As most enterprises are rushing to adapt cloud technologies and AI-ML driven cyber security solutions, Sales Engineer creates a very strong relation with customer as a reliable advisor and technologist.. Responsibilities Apart from being a technologist, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey A strong pillar to build and train sales organisation. You shall be an extremely good story teller and help sales team to sell better and effectively Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc. Leveraging channel partners by upscaling and training for customer engagement is integral part of the role Conduct routine update on the new product/ technology to the internal sales staff Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner Apply strong problem-solving skills to design solutions that solves the customer problems Developing close relationships to help influence the technical strategy of the customer Deliver training to customer and prospects about Trend Micro solutions Working with company technical support personnel to ensure ongoing quality of support and customer health Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role. Experience 8+ years of experience in enterprise sales, preferably in cybersecurity or IT solutions. Strong knowledge of cyber security solutions ( Endpoint, E-mail, Web, IPS, Cloud-based security solutions). Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage. Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage. Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage Good written and spoken communication skills in English A strong interest in all aspects of cybersecurity and a passion for customer security Excellent of understanding of public cloud technologies such as AWS and Azure Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Show more Show less

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. DevOps Platform Engineer, Ahmedabad ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With ~7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com POSITION OVERVIEW We are seeking a talented and motivated Sr. DevOps Platform Engineer with a minimum of 5 years of experience to join our team. As a Customer Success Engineer, you will work on diverse customer environments, collaborate with cross-functional teams, and leverage your technical expertise to ensure the successful deployment and operation of our solutions. RESPONSIBILITIES Provide exceptional technical support to customers through phone, email, and Remote platforms, ensuring prompt and effective resolution of complex issues. Proactively manage and resolve technical problems related to Trend Micro products within diverse client environments. Set up and configure complex lab environments to replicate and resolve customer-reported issues effectively. Maintain and enhance customer satisfaction by understanding and addressing their complex network and product integration challenges. Develop and deliver solutions for network and endpoint security problems, leveraging expertise in tools like Docker and Kubernetes. Utilize advanced troubleshooting skills for Microsoft Windows Server, Linux, Unix, and cloud environments such as Azure and AWS. Implement and manage monitoring tools for security and performance optimization. Contribute to continuous improvement by sharing best practices and collaborating with engineering teams to address technical challenges. Participate in special projects, including building vendor relationships and supporting beta products. Maintain up-to-date knowledge of Trend Micro products and industry best practices. EXPERIENCE A minimum of 5 years of proven experience in technical support, customer service, or a similar role. Strong proficiency in endpoint and network security solutions. Solid understanding of network technologies, protocols, and architectures (e.g., TCP/IP, DNS, VPN). Experience with virtualization and cloud platforms such as Kubernetes, Docker, AWS, and Azure. Proficient in Linux, Unix, and Windows Server environments, including application and service troubleshooting. Familiarity with monitoring tools and processes to enhance system visibility and performance. Strong analytical skills and a customer-focused mindset for effective problem-solving. Experience in scripting and automation is a plus. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. DevOps Platform Engineer, Ahmedabad About Trend Micro Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With ~7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com Position Overview We are seeking a talented and motivated Sr. DevOps Platform Engineer with a minimum of 5 years of experience to join our team. As a Customer Success Engineer, you will work on diverse customer environments, collaborate with cross-functional teams, and leverage your technical expertise to ensure the successful deployment and operation of our solutions. Responsibilities Provide exceptional technical support to customers through phone, email, and Remote platforms, ensuring prompt and effective resolution of complex issues. Proactively manage and resolve technical problems related to Trend Micro products within diverse client environments. Set up and configure complex lab environments to replicate and resolve customer-reported issues effectively. Maintain and enhance customer satisfaction by understanding and addressing their complex network and product integration challenges. Develop and deliver solutions for network and endpoint security problems, leveraging expertise in tools like Docker and Kubernetes. Utilize advanced troubleshooting skills for Microsoft Windows Server, Linux, Unix, and cloud environments such as Azure and AWS. Implement and manage monitoring tools for security and performance optimization. Contribute to continuous improvement by sharing best practices and collaborating with engineering teams to address technical challenges. Participate in special projects, including building vendor relationships and supporting beta products. Maintain up-to-date knowledge of Trend Micro products and industry best practices. Experience A minimum of 5 years of proven experience in technical support, customer service, or a similar role. Strong proficiency in endpoint and network security solutions. Solid understanding of network technologies, protocols, and architectures (e.g., TCP/IP, DNS, VPN). Experience with virtualization and cloud platforms such as Kubernetes, Docker, AWS, and Azure. Proficient in Linux, Unix, and Windows Server environments, including application and service troubleshooting. Familiarity with monitoring tools and processes to enhance system visibility and performance. Strong analytical skills and a customer-focused mindset for effective problem-solving. Experience in scripting and automation is a plus. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Show more Show less

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Senior Accounting Executive - Ahmedabad About Trend Micro Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defines techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com. Position Overview Senior Accounting Executive Main Responsibilities You will work closely with various stakeholders in ensuring the completion and accuracy of all financial reporting while complying with the local tax/audit regulatory reporting. Your deliverables will contribute to the smooth and efficient running of the business. You will serve as a valued & trusted business partner to the organization with the following responsibilities: Financial Accounting And Reporting Maintain financial control by adhering to internal controls, accounting standards, and tax requirements Perform monthly closing including preparation of the financial reporting package Perform General Journals testing in the accounting system, Prepare monthly bank reconciliation, Review AR Aging, AP Aging and inventory movement Prepare all necessary schedules and/or listings to support GL transactions according to the deadline. Prepare and submit financial reporting package Reconcile Balance Sheet and P&L accounts Prepare intercompany transaction detailed schedules and balance confirmation to other BUs. AP Management, including: a. Processing vendor and intercompany invoice on a frequent basis, including reviewing the invoice, ensuring all legal compliance and claim approvals are in accordance with the company’s norms. Prepare vendor claim journal and payment, including cross-border payment. Liaise with local CA for all relevant documents for cross-border payment. Quarterly vendor accrual AR Management, including: a. Prepare Intercompany recharge/ mark up invoice. Obtain all relevant supporting for the recharge invoice. Reconciliation of the Payroll Cash flow forecasting Management reporting and analysis Monthly/ quarterly variance analysis of the performance vs the budget and reporting the key variances to the management. Compliance Prepare and provide accounting schedules, TDS and GST returns and proceed TDS and GST payment Perform quarterly tax computations; liaise with Auditors and tax agents Others Reconcile discrepancies arising between the system and finance records, proactively seek for solution to identify and minimize the differences Other assignments relating to analysis of business and finance, from time to time. Audit their reporting: Review all necessary schedules for auditors, and assist in audit. Minimum requirements Possess a bachelors degree in accounting or ACCA, CA/CA Inter or its equivalent. Solid local tax/audit regulation and IFRS. Hands-on/relevant working experience in a finance operating environment. 3-5 years of accounting or finance experience. Strong Microsoft office and Microsoft Excel skills. Maintain professional and effective communication with different departments within the company to collect the necessary information in a timely matter. Positive and result driven. Good sense of logic and analytical thinking and a good team player. Ability to prioritize and organize workload to meet the tight deadline. Interest to learn and grow with the organization’s roles and responsibilities. Strong initiative and willingness to take on projects in a proactive manner. Ability to work in flexible time. Ability to work independently. Preferred requirement: Experience in Business Centre and Microsoft dynamics Multinational company experience is preferred Candidate available for immediate joining will be preferred The candidate must have strong accounting experience in AP, AR, GL, Taxation, TDS, GST and period closure. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Show more Show less

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Work with Government departments to create demand of strategic solutions from Trendmicro and fulfill the same. Must have an ability to reach out and work with senior Government official in various departments. Existing relationships with T1/T2 partner ecosystem. Identify the strategic partners and SIs to penetrate into various Govt. entities. Must have an ability to drive marketing programs to create awareness and demand for Trendmicro set of solutions and also to leverage internal marketing resources to increase the pipeline Good understanding of Government business dynamics, projects and policies He/She must be able to generate sizeable funnel and deliver his yearly assigned quota. Own revenue targets and should be able to prepare business and execution plan on a time bound basis. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Show more Show less

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Major Account Manager, Chennai About Trend Micro Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and provides central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com . Position Overview The Major Account Manager (MAM) will be a key player in driving revenue growth and expanding a Trend Micro’s client base. This role involves identifying new business opportunities, building strong customer relationships, and achieving sales targets. MAM will be responsible for understanding customer needs, presenting tailored solutions, and negotiating deals to close sales successfully. MAM will focus on proactively selling Trend Micro products and services into Government Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators. Key Responsibilities Achieve and exceed Quarterly and Annual sales targets. Prospect for new business across assigned territories or accounts. Proactive coverage / call clients to initiate sales opportunities. Assess client needs and present suitable products, services and solutions. Build and maintain strong relationships with clients to ensure repeat business. Negotiate pricing and contracts to close sales deals. Coordinate with internal teams to deliver excellent service to clients. Prepare presentations, proposals and sales contracts. Participate in exhibitions, conferences and networking events. Analyze sales data and activity to identify areas for improvement. Proven ability to meet and exceed sales targets. Excellent negotiation, persuasion and closing skills. Tenacity and perseverance in prospecting and closing deals. Ability to build rapport and long-lasting relationships. Consultative selling skills to understand client needs. Experience 10-15 + years’ experience in Account Management in Information Technology / Security solutions companies. Experience of selling solutions to Government sectors. Ability to effectively engage with Big4 consultants. Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market Strong knowledge of Virtualization and cloud based solutions preferred Pattern of quantifiable success in large account management and selling strategies Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Major Account Manager (MAM), Mumbai ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micros cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com POSITION OVERVIEW The Major Account Manager (MAM) with Mumbai/India will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators within Mumbai PRIMARY RESPONSIBILITIES Act as the account lead for assigned accounts based on the Client Value Proposition Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients IT and Cybersecurity goals and objectives Provide back up and support to client teams where required Recognized as the go-to person internally on the own client portfolio Partner internally with cross-functional teams - such as Technical, Regional Account Managers, Marketing - to understand customer goals and key performance metrics Pro-actively engage and drive opportunities with respective enterprise customers Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services SECONDARY RESPONSIBILITIES Participate in industry conferences, trade shows and seminars, as required Participate in the planning and execution of programs designed to promote Trend Micro s activities Document and regularly maintain all relevant information in Salesforce EXPERIENCE 10+ years experience in Account Management in Information Technology/Security solutions companies Experience of with in BFSI, Commercial market sectors Ability to effectively engage at the C level Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market Strong knowledge of Virtualization and cloud-based solutions preferred Pattern of quantifiable success in large account management and selling strategies Bachelors Degree in Engineering, IT or Management with equivalent work experience preferred Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Customer Success Manager ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micros cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com Customer Success Manager - Summary The Customer Success Manager (CSM) is responsible for ensuring enterprise customers gain maximum value from Trend Micros solutions after purchase. The role involves onboarding, driving adoption, ensuring retention, identifying upsell opportunities, and aligning customer goals with company offerings. The CSM acts as a bridge between customers and internal teams, promoting product usage and satisfaction. Key Responsibilities: Onboard new customers and drive adoption. Act as a customer advocate across internal teams. Align solutions with customer goals and technical landscape. Promote retention and upsell opportunities. Track success metrics (health scores, satisfaction, usage). Collaborate with sales, support, and product teams. What You Bring: 5+ years in customer success/support/services. Strong IT background (networking, OS, security). Excellent communication and relationship skills. Analytical mindset and attention to detail. Experience with tools like Power BI, Gainsight/Planhat is a plus. You Are: Customer-focused, motivated, flexible, and proactive. Passionate about cybersecurity and tech trends. Able to work independently and manage cross-team efforts. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Role Commercial (Whitespace) Account Manager, Karnataka Reporting to SMB & Whitespace Head Location Bangalore ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micros cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com POSITION OVERVIEW The CAM is responsible for driving Net New Sales by selling Trend Micros family of products. He/ She will work in a CAM role to develop and position solutions involving Trend Micros products. The CAM also needs have a healthy working relationship with the Channel Partners in Mumbai. Responsibilities: Managing a portfolio of accounts to achieve long-term success Developing positive relationships and handling customers needs Generating new sales by working on Zero Footprint Accounts Understand customer IT/Security infrastructure and business requirement Strategic Solution selling Solution Presentation Preferably with good knowledge of Cloud Sales Act as the point of contact and handle customers individual needs Resolve conflicts and provide solutions to customers in a timely manner Report on the status of accounts and transactions Work closely with Channel Partners and conduct Sales Training for their teams Set and track sales account targets, aligned with company objectives Monitor sales metrics (e.g. quarterly sales results and annual forecasts) Suggest actions to improve sales performance and identify opportunities for growth Job Requirements 4 to 5 years experience in Channel sales or related field Proven work experience as a Sales account manager or Sales account executive Hands on experience in sales and an ability to deliver excellent customer experience Knowledge of CRM software and MS Office (MS Excel in particular) Understanding of sales performance metrics Excellent communication and negotiation skills An ability to deliver projects and answer inquiries on time Business acumen with a problem-solving attitude Ability to work as part of a team and independently Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Customer Success Manager About Trend Micro Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com Customer Success Manager – Summary The Customer Success Manager (CSM) is responsible for ensuring enterprise customers gain maximum value from Trend Micro's solutions after purchase. The role involves onboarding, driving adoption, ensuring retention, identifying upsell opportunities, and aligning customer goals with company offerings. The CSM acts as a bridge between customers and internal teams, promoting product usage and satisfaction. Key Responsibilities Onboard new customers and drive adoption. Act as a customer advocate across internal teams. Align solutions with customer goals and technical landscape. Promote retention and upsell opportunities. Track success metrics (health scores, satisfaction, usage). Collaborate with sales, support, and product teams. What You Bring 5+ years in customer success/support/services. Strong IT background (networking, OS, security). Excellent communication and relationship skills. Analytical mindset and attention to detail. Experience with tools like Power BI, Gainsight/Planhat is a plus. You Are Customer-focused, motivated, flexible, and proactive. Passionate about cybersecurity and tech trends. Able to work independently and manage cross-team efforts. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.