1267 Customer Success Jobs - Page 20

Role & responsibilities Position Overview: We are seeking an experienced Gainsight Administrator for a contractor role to integrate a new division into our existing Gainsight instance. This position will be part of our Customer Success Operations (CS Ops) team based in India. The contractor will work closely with the team during the India work day & be available to attend calls during evening hours (India Standard Time) and will focus on integrating systems, optimizing processes, and ensuring smooth data transfer. The role also involves contributing as a Solution Consultant, aligning the new division's success metrics with company-wide objectives. Key Responsibilities: 1. Gainsight Integrati...

As a Senior Manager Customer Success & Presales, you will be responsible for leading customer success initiatives and presales activities for key enterprise broadcast accounts in the Western region of India, specifically based out of Mumbai. This role requires a strong technical background in broadcast IT, an analytical mindset, and a proactive approach to managing customer satisfaction, technical escalations, and solution-oriented presales engagements. Your primary responsibilities will include ensuring high levels of customer satisfaction across key enterprise accounts in the Western region, serving as the primary escalation point for critical issues, maintaining detailed system configurat...

As a Customer Success Analyst, you will be an integral part of the customer success team with a focus on creating a knowledge base, maintaining customer relationships, and ensuring successful onboarding of new customers post-sale. Your primary objective is to ensure customers maximize the value derived from our product, achieve their desired outcomes, and have a seamless, positive experience. Your responsibilities will encompass onboarding, support, customer education, and renewal strategies. You will serve as a trusted advisor to customers, assisting them through onboarding processes, product adoption, and best practices for product usage. Proactively managing customer relationships, you wi...

Working in an evolving healthcare setting, you will utilize your shared expertise to deliver innovative solutions. As part of our fast-growing team, you will have opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore your professional interests. At our organization, associates are provided with valuable opportunities to contribute, innovate, and create meaningful work that has a positive impact on the communities we serve worldwide. We foster a culture of excellence that is focused on driving customer success and enhancing patient care. Our commitment to giving back to the community is reflected in our competitive benefits package. For furt...

You are a Compliance Solution Specialist with 3-6 years of experience in B2B sales, account management, customer success, product marketing, or solution consulting. As a Qualified Company Secretary / Legal Professional, you have a strong knowledge of the compliance landscape in India and a deep understanding of software products in the GRC area, including technical aspects and market positioning. Your responsibilities include gathering relevant information, developing solutions, and proofs of concept that meet specific customer/prospect requirements. You excel in communication and presentation skills, articulating complex concepts to multiple audiences and conveying solution benefits tailore...

You will be joining Teradyne Robotics as the South Asia Director, responsible for leading commercial operations in India, Bangladesh, and Sri Lanka. Your role will involve driving growth through marketing initiatives for Universal Robots (Cobots) and Mobile Industrial Robots (AMRs). As part of the management team, you will report to the Vice President of Sales, APAC. Your key responsibilities will include setting and achieving regional growth targets, developing strategic plans for market penetration, managing the regional team and channel partners, and fostering strong relationships with key customers and partners to ensure long-term success. To excel in this role, you should have a strong ...

As a candidate for this position, you will have the opportunity to select your preferred working location from the following options: Gurugram, Haryana, India; Bengaluru, Karnataka, India. Minimum qualifications: - Possess a Bachelor's degree or equivalent practical experience. - Have at least 8 years of experience in digital advertising, consultative sales, business development, or digital marketing. Alternatively, possess 6 years of experience with an advanced degree. Preferred qualifications: - Hold a Masters degree or equivalent practical experience. - Bring at least 6 years of experience in managing relationships with customers or agencies and service partners at an executive level. - H...

As an Enterprise Client Success Executive at Meltwater, you will be instrumental in driving value and nurturing long-term relationships with our esteemed clientele. Your role will involve ensuring the success of our customers" investments, aligning with their business objectives, and facilitating organizational growth post-sale. Your main responsibilities will include building strong relationships with key stakeholders, acting as a trusted advisor to our customers, and deeply understanding their specific business needs. By utilizing your expertise and insights, you will guide clients towards achieving their key performance indicators (KPIs) and drive retention, renewal, and growth within you...

You are invited to join Exxat as a Customer Success Specialist, supporting our cloud-based Health Sciences education management platform. In this role, you will play a pivotal part in ensuring our US-based clients maximize the benefits of the Exxat system. Your responsibilities will encompass product expertise, onboarding support, interactive training delivery, process documentation, and effective collaboration with internal teams to drive customer success. As a Product Specialist, you will be expected to possess in-depth knowledge of the Exxat application and offer guidance to users to help them fully utilize its features. You will also need to have a good understanding of the academic disc...

As a Sales and Customer Success Executive at Kwikpic, you will be a trusted partner guiding users to success. You will play a crucial role in driving adoption, retention, and growth by helping photographers discover powerful AI features, ensuring businesses maximize ROI, and building long-term relationships with customers. Your responsibilities will include lead generation, conversion, onboarding, customer engagement, retention, growth, and providing valuable feedback to shape the product roadmap. To excel in this role, you should have a Bachelor's degree in Business, Communications, or a related field. Additionally, you should have at least 1 year of experience in Sales, Customer Success, A...

Job Description: As a Customer Success Relationship Executive within our Referral Program team, you will play a pivotal role in nurturing strong relationships with our existing clientele and driving customer referrals through meaningful interactions and marketing efforts. Your primary responsibilities will include engaging with clients through various channels, validating referral leads, conducting meet & greet sessions, and supporting marketing activities to boost referrals. To excel in this role, you must possess excellent communication and interpersonal skills, coupled with a proactive and customer-centric approach. With at least 2 years of experience in customer success, inside sales, or...

At AlgoSec, your contribution holds significance! You will be part of a global team that focuses on securing application connectivity across various environments including public cloud, private cloud, containers, and on-premises networks. As a Customer Success Associate for our Scaled Program, you will play a pivotal role in delivering value to customers through a one-to-many approach that incorporates defined playbooks, content delivery, and automation. Your responsibilities will include managing a sizable customer base within the scaled segment, segmenting customers based on various metrics to design tailored engagement strategies, executing digital-first programs such as emails, webinars,...

As a Business Development Manager, you will manage an assigned book of business, nurturing existing client relationships through effective sales and support visits, calls, emails, and presentations. Your goal is to create, advance, and close revenue opportunities within your designated territory. You must be adept at identifying, communicating, and resolving customer problems and opportunities. Your role involves foreseeing and mitigating risks, as well as driving the growth of additional services by conducting comprehensive needs assessments and aligning them with appropriate solutions. You will engage with senior buyers and client representatives to build strong relationships and foster a ...

At SiteMinder, we value the individual contributions of our employees as the driving force behind our success. We believe in fostering diverse teams that embrace and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture empowers employees to bring their authentic selves to work and take pride in their unique contributions. It is through our differences that we continue to innovate and revolutionize the way we serve our customers. Together, we are stronger! We are passionate about technology but understand that simplicity is key for hoteliers. Since 2006, we have been dedicated to enhancing our world-leading hotel commerce platform to help ...

Customer Success Manager/Coordinator* for a consulting and leadership coaching firm, offering a permanent remote role with periodic team interactions, tailored for NCR candidates and those seeking flexible second careers or a return to work. (need based office reporting) Role Summary Join our dynamic consulting and leadership coaching firm as a Customer Success Manager or Coordinator, enabling transformative client experiences and seamless service delivery. This is a full-time, permanent remote position with a couple of days a month for in-person team interaction (preferably in NCR). Ideal for professionals seeking a second career or returning moms, with supportive policies and flexibility. ...

We are seeking an Account Management Analyst to join our team. This role supports Account Managers by managing renewals, recurring services, and technology subscriptions, ensuring seamless client experiences and long-term satisfaction. Youll collaborate with internal stakeholders to identify opportunities for retention, growth, and process improvement, leveraging data-driven insights to enhance efficiency and client value. This role will significantly impact client service success , ensuring clients receive exceptional support, strengthening relationships, and building trust. By focusing on high-quality service and support, you will contribute to the overall success and satisfaction of our c...

We are seeking a proactive and customer-focused Account Manager to oversee key client relationships, drive adoption, and ensure value realization from our software products. The role demands strong relationship-building skills, commercial acumen, and the ability to align product capabilities with customer business goals. Excellent Communication Skills : Strong verbal & written comm skills. Good Listener. convey info clearly & persuasively. Interpersonal Skills : Ability to build rapport, establish trust with clients, empathetic and willing to say NO” Customer Focus : Desire to understand & address needs of clients. Should be responsive & proactive. Problem-Solving Abilities : The ability to ...

As a Customer Success Manager specializing in Tableau at Salesforce, you will play a crucial role in guiding our customers to achieve their business objectives through the effective utilization of Tableau. You will act as a trusted advisor, addressing both technical and business concerns, and aligning them with customer priorities, projects, and challenges. Your expertise will be instrumental in ensuring that customers receive maximum value from Salesforce's Tableau product. Key Responsibilities: - Serve as the primary point of contact for customers, leveraging your deep industry and technical knowledge to drive business value through Tableau adoption. - Build and maintain strong relationshi...

The position is based in Bangalore and as a member of the customer success team, you will be responsible for various tasks. This includes proactively identifying and resolving issues related to Farmizen subscriptions, addressing customer queries through in-app chat, monitoring churn risks, developing strategies to mitigate churn, and coordinating with field officers to ensure smooth communication between customers and the field team. Proficiency in at least one of Kannada, Tamil, or Telugu, along with excellent written and verbal communication skills in English, is preferred. To express your interest in this role, please send an email to join@farmizen.com and initiate the conversation.,

As a Technical Customer Success Manager at Esper, you will be instrumental in driving customer success, revenue growth, and solution delivery. This hybrid role requires a combination of technical expertise and strategic account management to ensure that customers derive maximum value from Esper's solutions. Your responsibilities will include owning the post-sales journey for strategic accounts, which involves a blend of solutioning and relationship management to enhance adoption, drive expansion, and secure renewals. You will need to closely engage with decision-makers and technical teams to address complex technical challenges and identify opportunities for expanding our partnership with th...

As a Business Manager in Sales, your role involves leading and driving the sales efforts of the company to meet or exceed revenue targets. Your main responsibilities include developing sales strategies, nurturing client relationships, and guiding the sales team towards achieving business objectives. Collaboration with cross-functional teams is essential to identify market opportunities, expand the customer base, and drive revenue growth. You will be responsible for developing comprehensive sales strategies, analyzing market trends, and setting sales targets aligned with the company's goals. Identifying and pursuing new business opportunities through prospecting, networking, and maintaining k...

Job Title: Customer Success Executive - Trainee Location: Mohali, India Summary: As a Customer Success Executive - Trainee, your primary responsibility will be to ensure positive customer experiences, build loyalty, and foster long-term relationships. You will be working closely with International clients, guiding and supporting them in successful onboarding, product adoption, retention, and overall satisfaction. Understanding customer business objectives and helping them achieve success using our SaaS solutions will be key to your role. Additionally, you will proactively identify and resolve common issues, act as the voice of the customer internally, and collaborate with support, product, a...

As an Associate Director leading the Onboarding team within the Customer Success department at Keka, you will play a pivotal role in ensuring a seamless transition for new customers, driving customer success, and satisfaction. With your 12-15 years of experience in customer success and strong background in onboarding processes, you will be responsible for developing and implementing strategies to enhance customer adoption and satisfaction. Your responsibilities will include overseeing the onboarding of new customers, collaborating with sales, product, and support teams to ensure a smooth transition, and monitoring onboarding metrics to optimize processes. You will lead a team of onboarding s...

As a member of the customer success team, your primary objective is to ensure that customers receive an exceptional onboarding experience. This involves guiding them through step-by-step tutorials, offering unlimited support, and assisting them in becoming proficient users of the product. Your ultimate goal is to facilitate product adoption and enhance customer retention rates. Your responsibilities will include receiving handover from the sales team to gain insights into the customers" personas, pain points, and expectations. You will need to understand the goals and objectives of new customers and effectively translate their needs into actionable steps during the implementation and onboard...

You will be responsible for facilitating the smooth onboarding of new partners, including providing orientation to the client's model, tools, and processes. Your role will involve collecting documentation to set up partner profiles on the Client platform and serving as the day-to-day liaison for assigned partners to ensure timely communication and support. Building trusted relationships with partners to foster long-term collaboration and shared ownership is crucial. Additionally, you will coordinate across internal teams such as mobilisation, placement, skilling, and tech to meet partner needs efficiently. In terms of operational delivery, you will be maintaining and updating partner records...