1267 Customer Success Jobs - Page 18

As a Customer Success Manager at MyAdvice, you will be responsible for building and maintaining strong client relationships while driving profitable growth through strategic marketing strategies and proactive consultation. Your role as a Marketing Coach involves guiding clients in using the MyAdvice Success Center to generate leads, automate operations, and scale efficiently. You will also play a crucial role in preventing churn by monitoring KPIs, implementing retention strategies, and fostering client advocacy. Your day-to-day tasks will include leading regular video meetings to review analytics, align priorities, and recommend tailored action plans. Collaborating closely with internal tea...

As a Customer Success Manager at Salesforce, you will act as an extension of the customers" workforce, providing guidance and advice to ensure they achieve a significant return on investment with Salesforce. Your responsibilities will include: - Identifying and addressing technical and business concerns, aligning them with customer priorities, projects, and problems. - Coordinating all deliverables the customer is entitled to, overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. - Serving as the main point of contact for the account's success, working closely with Product Management, Sales, Technical Support, and Engineering. - Lever...

As a Senior Customer Success Manager at Contlo, a cutting-edge AI marketing platform, you will have a pivotal role in ensuring the successful onboarding and retention of customers, particularly within the D2C and Ecommerce sectors. Your passion for AI technology and commitment to customer success are crucial for this role. **Key Responsibilities:** - **Customer Onboarding:** - Assist new customers throughout the onboarding process to ensure a seamless transition. - Conduct onboarding sessions and training to help customers utilize our platform effectively. - **Customer Success and Retention:** - Understand customers" business objectives, challenges, and requirements. - Act as the primary poi...

As the Marketing Analytics Manager at Priceline, you will play a crucial role in driving the best deals to customers through managing key third-party distribution channels such as Google, Bing, Kayak, TripAdvisor, or Trivago. Your responsibilities will include owning the channel strategy, developing innovative ideas, and seeing them through to completion. This high-visibility position offers regular exposure to senior management, allowing you to work with cutting-edge tools and methodologies in operations management, machine learning, and data analytics. Priceline values the freedom to pursue great ideas, encouraging collaboration across teams to bring innovative concepts to life in an agile...

Role Overview: As an Assistant Manager for Merchant Success Partners at the company, you will be responsible for managing relationships with key merchant clients. Your main focus will be on establishing and maintaining long-term partnerships with clients by understanding their needs and preferences. Your goal will be to contribute to the growth and sustainability of the business for long-term success. Key Responsibilities: - Develop trust with a portfolio of major clients to prevent them from turning to competitors. - Gain a deep understanding of Cashfree products and features to effectively promote company solutions. - Monitor the performance of key merchants, address any issues promptly by...

Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, providing updates to customer & do follow ups as required, co-ordinate with internal departments. Experience: 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services. Extensive experience of in handling customer queries Can manage irritated customers and convert into sales Qualification: Any Graduate Shift Timings: 9:00am-6:00pm

Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, providing updates to customer & do follow ups as required, co-ordinate with internal departments. Experience: 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services. Extensive experience of in handling customer queries Can manage irritated customers and convert into sales Qualification: Any Graduate Shift Timings: 9:00am-6:00pm

Responsibilities: Project Planning and Execution: Develop comprehensive project plans, including timelines, milestones, and resource allocation. Lead project teams in the successful execution of client projects, ensuring on-time delivery and high-quality outcomes. Client Relationship Management: Serve as the main point of contact for clients, maintaining strong relationships throughout the project lifecycle. Address client inquiries, concerns, and feedback in a proactive and effective manner. Global Client Acquisition: Work closely with the business development team to understand client requirements and expectations. Contribute to the acquisition of global clients by providing project manage...

We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, the US and Global Emails. Required Candidate profile Act as the first point of contact for our professionals/customers in Australia,New Zealand,the UK,the US/Global Emails Shift timings: APAC,UK,US Be a product expert,assisting new/existing professional

Role Overview: As the Director/Senior Director of Customer Success at GoKwik, your role is crucial in driving retention, expansion, and long-term growth for the KwikEngage vertical. You will lead a high-performing team of 30+ Customer Success Managers (CSMs), manage a $30M+ ARR book of business, and implement strategies to reduce churn, grow accounts, and meet the vertical's P&L objectives. This leadership position requires setting strategies, achieving outcomes, and establishing trusted relationships with strategic brands in the ecosystem. Key Responsibilities: - Design and execute a robust Customer Success strategy aligned with KwikEngage's P&L and GoKwik's overall objectives - Manage and ...

As a Customer Success Team Lead at SMS Magic, your primary role will be to drive customer satisfaction, account growth, and team excellence. You will lead a team of Customer Success Managers, ensuring a superior customer experience while meeting organizational goals. Your responsibilities will include: - Leading, mentoring, and managing a team of Customer Success Managers to foster professional growth and align team goals with business objectives. - Driving customer satisfaction through regular interactions and effective management of customer relationships. - Taking ownership of assigned client portfolios to meet/exceed financial and unit sales goals through upselling and cross-selling. - A...

Role Overview: As a Client Success Executive at Peak Performance Advisors (OPS) PVTLTD in Kochi, Kerala, you will be responsible for building and maintaining client relationships to ensure their satisfaction. Your role will require a customer-oriented mindset, excellent communication skills in English, and proficient problem-solving abilities. You will also need to have knowledge of MS Excel and PowerPoint. This is a full-time position with a salary range of INR 15,000 - INR 20,000 per month. Key Responsibilities: - Focus on building and maintaining client relationships - Ensure client satisfaction through effective communication and problem-solving - Utilize MS Excel and PowerPoint for clie...

Notice Period: Immediate Key Responsibilities: Build and maintain strong, long-term relationships with key stakeholders in client organizations. Serve as the primary point of contact for all client needs, ensuring satisfaction and smooth communication across various teams. Take ownership of client accounts, ensuring successful implementation of IT infrastructure solutions. Coordinate between clients and internal teams to meet deliverables on time and within budget, ensuring high-quality service. Focus on driving adoption, engagement, and overall satisfaction with IT infrastructure services. Act as a trusted advisor to clients, proactively identifying opportunities to enhance their experience...

Role Overview: As a Customer Success Manager at Acceldata, you will be responsible for guiding your portfolio of clients towards success by establishing trusted partnerships, driving product adoption, and ensuring long-term value creation. Your primary focus will be on fostering impactful connections, improving customer retention, and helping clients maximize their utilization of Acceldata solutions. If you are passionate about overcoming challenges, delivering tangible results, and witnessing the prosperity of customers, we are excited to have you on board. Key Responsibilities: - Build "trusted advisor" relationships with customer management and technical teams to enhance Acceldata's reput...

Role Overview: As a Product Manager at ITILITE, you will play a crucial role in driving the product vision and strategy in alignment with the company goals. Your responsibilities will include collaborating with leadership to define a product roadmap, prioritizing features based on customer impact and strategic objectives, and shaping product processes for efficiency and impact. Additionally, you will be leading cross-functional teams to deliver products from concept to launch and advocating for customer success by translating their needs into winning product solutions. Moreover, staying updated on industry trends and monitoring competitors will be essential in identifying new opportunities a...

Manages enterprise SaaS customer accounts, ensures product adoption, reduces churn, and drives renewals and account growth.

About the role: As a member of the Customer Success team you will act as a champion for Kong customers. You will function as the primary post-sales point of contact for all technical, product and support questions on a day-to-day basis. In addition you will help establish, implement and run processes and projects that help deliver successful adoption of Kong products. In this role you will have the opportunity to interface with everyone in the customer environment from Developers to Executives and represent our values every day, as well as allow you to understand their business, operational, and technical needs to help them achieve the greatest value from Kong. What you'll be doing: Engage w...

Role Overview: At ZeroNorth, you will be part of a team that is leading the transformation of the shipping industry through digital innovation with a focus on sustainability. Your role as a Voyage Optimisation Analyst will involve working closely with internal and external stakeholders to drive success in a cross-functional environment. Key Responsibilities: - Understand the back-end processes of the ZeroNorth optimization platform and serve as an expert on the front-end and user interface. - Collaborate with the operations team on the customer end to grasp their business model, strategy, and needs, helping them achieve digitalization and sustainability goals through technology. - Advise on ...

Role Overview: As a Regional Vice President/Senior Director, Engagement of Professional Services at Salesforce, you will be responsible for leading and scaling the presales and engagement teams within the CRM solutions space. Your role will involve building strong advisory relationships with clients, guiding digital transformation journeys, ensuring solution excellence, and collaborating across departments to drive business value using Salesforce and Agentforce for enterprise clients. Your background in pre-sales, customer-facing consulting, Salesforce technologies, and engagement with technical stakeholders will be crucial in this leadership role. Key Responsibilities: - Proactively lead cu...

You are a dynamic and proactive Business Development Executive responsible for managing coordination with US-based clients. Your role includes building and maintaining strong client relationships, understanding client requirements, and supporting business growth opportunities. - Coordinate and communicate with US clients during night shift hours. - Understand client needs and ensure timely responses to their queries. - Build and maintain strong professional relationships with existing and potential clients. - Support the sales/business development team in lead generation, client follow-ups, and proposal submissions. - Collaborate with internal teams to ensure smooth execution of client deliv...

As a hands-on recruiter at Weekday's client, your main responsibility will be to manage the full-cycle hiring process for GTM & Consulting orgs and select G&A roles. This includes partnering with business leaders to define roles, building diverse pipelines, conducting structured interviews, and closing exceptional talent. Key Responsibilities: - Run end-to-end hiring for multiple open roles simultaneously across Customer Success, Implementations, Pre-Sales/Solutions, and G&A - Lead discussions with hiring managers to understand business needs and create clear scorecards, JDs, and interview plans - Utilize direct sourcing methods such as Boolean/X-ray, referrals, communities, and events to bu...

As an Adoption Lead at NowPurchase, you will play a crucial role in overseeing customer onboarding, engagement, and success for our flagship SaaS platform MetalCloud across India. Your responsibilities will include: - Leading and managing the onboarding and product adoption process for customers in South, West, and East India. - Traveling frequently to client locations, especially for key accounts or escalations, and mentoring a distributed team of Customer Success Executives. - Standardizing onboarding processes, reviewing implementation progress regularly, and planning rollouts for timely and effective product implementations. - Aligning regional teams with SOPs, product training modules, ...

Job Title: B2B Executive A.C. Agarwal Share Brokers is an Indian stock broking company with 20+ years of experience in the capital markets. The company holds memberships of most of India's top stock exchanges and depositories, including NSE, BSE, MCX, and CDSL. With a team of 250+ authorized partners, AC Agarwal is committed to building growth and wealth creation at a national level. Job Responsibilities: 1. Manage AP (Authorized Person) registration, modification, and cancellation process on stock exchanges. 2. Create and manage Remisiers. 3. Conduct onboarding training for new APs and Remisiers. 4. Provide service and support to partners and associates. 5. Handle and resolve day-to-day que...

As a Business Analyst in our Information Systems department, you will play a crucial role in driving successful technology solutions adoption and delivering measurable customer value through effective change management and fostering a culture of continuous improvement and innovation. **Key Responsibilities:** - **Customer Success & Value Realization** - Collaborate closely with internal stakeholders to understand their desired outcomes from IT solutions. - Define and track key performance indicators (KPIs) and success metrics related to solution adoption, customer engagement, and business value realization. - Analyse data and stakeholder feedback to identify whether outcomes are being met. -...

As a Sales Professional at Salesforce, you will have the exciting opportunity to exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts within India. Your role involves driving strategic, enterprise-wide sales initiatives into a territory with a focus on new business sales and expanding existing accounts. Additionally, you will be responsible for forecasting sales activity, maintaining a satisfied customer base, and creating reference-able customers. Key Responsibilities: - Exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. - Identify and research terr...