Notice Period : Immediate joiners preferred Job Summary: We are seeking a dynamic and detail-oriented PMO & Operations Specialist to support our Project Management Office (PMO) and operations teams. The ideal candidate must have experience in project management, operations management, and process optimization in an IT MSP environment, particularly in areas such as Networking, Cloud, Datacenter, and Virtualization. In this role, you will be responsible for assisting in project execution, ensuring effective operations, and supporting the PMO with reporting, tracking, and communication of project statuses, along with managing front-end activities and client interactions. Key Responsibilities: Assist in planning, coordinating, and executing projects, ensuring alignment of inputs and deliverables. Serve as the main contact for client inquiries related to project status, deliverables, and technical issues (Networking, Cloud, IT infrastructure). Maintain up-to-date project documentation (plans, reports, communications). Support IT MSP operations, collaborating with project managers on schedules, milestones, and timelines. Track project progress, identify risks, and facilitate meetings. Improve operational efficiency through data analysis, process improvements, and KPI monitoring. Ensure departmental operations align with business goals and support the implementation of business strategies. Liaise between PMO, operations teams, and stakeholders to meet project and operational goals. Contribute to reports on project performance, risks, and key metrics. Assist with PMO tools, resource allocation, budgets, and best practices development. Required Skills: Experience: 2-4 years of experience in project management, operations, or related fields within the IT MSP environment. Project Management Skills: Familiarity with project management methodologies (e.g., Agile, Waterfall), tools (e.g., MS Project, Jira, Trello), and documentation practices. IT MSP Knowledge: Understanding of IT MSP environments, particularly in Networking, Cloud, Datacenters, Virtualization, and related technologies. Operations Knowledge: Understanding of process optimization, operational efficiency, and key performance indicators (KPIs). Communication Skills: Strong written and verbal communication skills, with the ability to present information clearly to stakeholders at all levels. Problem-Solving Skills: Ability to analyze and address issues in projects and operations. Attention to Detail: High level of accuracy and attention to detail in managing project documentation and operational processes. Tools & Software: Proficiency with MS Office Suite (Excel, PowerPoint, Word), project management tools (e.g., MS Project, Asana, Jira), and data analysis tools (e.g., Power BI, Tableau).

The IT Sales Manager will handle the sales for IT services including services to create potential customers and achieve sales revenue targets. The IT Sales Executive do the market research, find and create the potential customers, share proposal, signoff the project and make the clients, and is a first contact point for customers. The position requires an individual to have an excellent written and verbal communication skills to match sales requirements and business acumen with a broad understanding of Information Technology. Duties & Responsibilities: Identify and develop new prospect through internet research and prospecting techniques. Engage with leads through chat, phone, Skype, email and any other online mode to create interest in company services, generate new business leads and arrange customer meetings. Strong interpersonal skills, including the demonstrated ability to work effectively with members of organizational boards, colleagues, business partners, prospects, and community stakeholders. Work on Sales Solution based upon IT services, cloud, virtualization, mobility, and messaging/collaboration. This individual will be an enthusiastic team player with exceptional phone communication skills able to understand different buying personas and persuade new business prospects to learn more. Prepare and deliver service presentations including high-level overviews. Understand customers business needs, challenges and position the relevant solutions that address those needs. Develop pipeline by using the company sales methodology and processes. Manage sales opportunities throughout the sales cycle. Attend and contribute to team meetings and report progress towards achieving account or market strategies with management and peers. Education & Qualifications MBA (or equivalent) from an accredited university (preferred) or any relevant graduation. Strong written and verbal communications skills. Excellent presentation skills. Broad technology knowledge (IT services, cloud, virtualization, mobility, and messaging/collaboration) Knowledge of Microsoft products and technologies is a plus.

The IT Sales Manager will handle the sales for IT services including services to create potential customers and achieve sales revenue targets. The IT Sales Executive do the market research, find and create the potential customers, share proposal, signoff the project and make the clients, and is a first contact point for customers. The position requires an individual to have an excellent written and verbal communication skills to match sales requirements and business acumen with a broad understanding of Information Technology. Duties & Responsibilities: Identify and develop new prospect through internet research and prospecting techniques. Engage with leads through chat, phone, Skype, email and any other online mode to create interest in company services, generate new business leads and arrange customer meetings. Strong interpersonal skills, including the demonstrated ability to work effectively with members of organizational boards, colleagues, business partners, prospects, and community stakeholders. Work on Sales Solution based upon IT services, cloud, virtualization, mobility, and messaging/collaboration. This individual will be an enthusiastic team player with exceptional phone communication skills able to understand different buying personas and persuade new business prospects to learn more. Prepare and deliver service presentations including high-level overviews. Understand customers business needs, challenges and position the relevant solutions that address those needs. Develop pipeline by using the company sales methodology and processes. Manage sales opportunities throughout the sales cycle. Attend and contribute to team meetings and report progress towards achieving account or market strategies with management and peers. Education & Qualifications MBA (or equivalent) from an accredited university (preferred) or any relevant graduation. Strong written and verbal communications skills. Excellent presentation skills. Broad technology knowledge (IT services, cloud, virtualization, mobility, and messaging/collaboration) Knowledge of Microsoft products and technologies is a plus.

Notice Period : Immediate joiners preferred Job Summary: We are seeking a dynamic and detail-oriented PMO & Operations Specialist to support our Project Management Office (PMO) and operations teams. The ideal candidate must have experience in project management, operations management, and process optimization in an IT MSP environment, particularly in areas such as Networking, Cloud, Datacenter, and Virtualization. In this role, you will be responsible for assisting in project execution, ensuring effective operations, and supporting the PMO with reporting, tracking, and communication of project statuses, along with managing front-end activities and client interactions. Key Responsibilities: Assist in planning, coordinating, and executing projects, ensuring alignment of inputs and deliverables. Serve as the main contact for client inquiries related to project status, deliverables, and technical issues (Networking, Cloud, IT infrastructure). Maintain up-to-date project documentation (plans, reports, communications). Support IT MSP operations, collaborating with project managers on schedules, milestones, and timelines. Track project progress, identify risks, and facilitate meetings. Improve operational efficiency through data analysis, process improvements, and KPI monitoring. Ensure departmental operations align with business goals and support the implementation of business strategies. Liaise between PMO, operations teams, and stakeholders to meet project and operational goals. Contribute to reports on project performance, risks, and key metrics. Assist with PMO tools, resource allocation, budgets, and best practices development. Required Skills: Experience: 2-4 years of experience in project management, operations, or related fields within the IT MSP environment. Project Management Skills: Familiarity with project management methodologies (e.g., Agile, Waterfall), tools (e.g., MS Project, Jira, Trello), and documentation practices. IT MSP Knowledge: Understanding of IT MSP environments, particularly in Networking, Cloud, Datacenters, Virtualization, and related technologies. Operations Knowledge: Understanding of process optimization, operational efficiency, and key performance indicators (KPIs). Communication Skills: Strong written and verbal communication skills, with the ability to present information clearly to stakeholders at all levels. Problem-Solving Skills: Ability to analyze and address issues in projects and operations. Attention to Detail: High level of accuracy and attention to detail in managing project documentation and operational processes. Tools & Software: Proficiency with MS Office Suite (Excel, PowerPoint, Word), project management tools (e.g., MS Project, Asana, Jira), and data analysis tools (e.g., Power BI, Tableau).