Bengaluru
INR 4.0 - 5.0 Lacs P.A.
Work from Office
Full Time
We are looking for an experienced and highly motivated B2B Sales Development Representative to join our team in India (Immediate Joiners Only)This role is crucial in driving the adoption of SuperAGI's advanced AI products among B2B clients. As a Sales Development Representative, you will be responsible for identifying opportunities, developing relationships that contribute to the growth and success of our company. Your deep understanding of AI technologies and their business applications will enable you to effectively communicate the value of our solutions to potential customers. The ideal candidate is an energetic self-starter with the ability to identify influencers and key decision makers within accounts. You will discover qualified opportunities to target outbound prospects to build rapport and establish long-term relationships. Responsibilities Conduct thorough research to identify potential target customers within the defined market segments. Reach out to prospects via various channels (e. g., phone calls, emails, social media). Qualify leads by engaging in meaningful conversations to understand their business needs, challenges, and pain points. Effectively communicate the value proposition of SuperAGI's products and how they can revolutionize their business. Collaborate closely with the sales and marketing teams to ensure a smooth transition of qualified leads into the sales pipeline. Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system. Participate in regular training sessions to stay updated on product knowledge and industry trends. Meet and exceed monthly and quarterly targets for qualified lead generation and pipeline development. Requirements Bachelor's degree in business, marketing, or a related field (or equivalent work experience). 0-3 years of experience as a Sales Development Representative in SaaS targeting the US Market (while working in the PST timings). Strong interpersonal and communication skills, with the ability to engage with prospects effectively. Excellent active listening skills and the ability to ask insightful questions to understand customer needs. Self-motivated and results-driven with a demonstrated ability to meet and exceed targets. Knowledge of the AI technology landscape and familiarity with AI-based solutions is a plus. Experience using CRM systems and sales engagement tools is preferred. Ability to thrive in a fast-paced, startup environment with a willingness to adapt and learn quickly.
Bengaluru
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
About SuperAGI: SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you. About the role: The Influencer Marketing Associate will play a key role in identifying, onboarding, and managing influencer partners to help build brand awareness, drive engagement, and support sales. You will work closely with the marketing team to execute influencer strategies, coordinate deliverables, and measure campaign results. Key Responsibilities: Research, identify, and vet potential influencers and content creators that align with brand goals and values Assist in managing end-to-end influencer campaigns: outreach, negotiation, briefing, tracking deliverables, and reporting Maintain an organized database of influencer contacts, contracts, and campaign details Communicate regularly with influencers to manage timelines, content approvals, and expectations Collaborate with the creative and social teams to ensure content is aligned with brand guidelines Track campaign performance and compile reports on KPIs such as reach, engagement, conversions, and ROI Monitor trends in influencer marketing, social media platforms, and competitor activity Support the development of ambassador or affiliate programs as needed Skills & Qualifications: 02 years of experience in influencer marketing, social media, or digital marketing Familiarity with platforms like Instagram, TikTok, YouTube, and relevant influencer marketing tools Excellent organizational skills and attention to detail Strong written and verbal communication skills Ability to manage multiple projects simultaneously in a fast-paced environment Passion for digital trends, content creation, and brand storytelling
Bengaluru
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
About the job SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you. Job Description: We are seeking a dedicated and customer-focused Call Center Representative with sales exposure to join our team. This role involves engaging with potential customers over the phone to provide information about products and services, address inquiries, and assist with their needs. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a willingness to contribute to the team's success. Responsibilities: Outbound and Inbound Sales Calls: Initiate calls in US Market to prospective customers to introduce and promote products or services. Handle incoming calls from customers with inquiries or requests, providing information and closing sales. Needs Assessment: Engage customers in meaningful conversations to understand their requirements and offer appropriate solutions. Record Keeping : Maintain and update customer information in the CRM system, ensuring accurate records of all interactions. Upselling: Identify opportunities to upsell additional products or services to potential customers. Feedback and Reporting: Provide feedback to management regarding customer insights, market trends, and sales performance. Product Knowledge: Stay informed about product features, services, and company policies to effectively communicate with customers. Qualifications: Bachelor's degree in business, marketing, or a related field (or equivalent work experience). Previous experience in a sales or customer service role, preferably in a call center environment. Strong interpersonal skills with the ability to build rapport and establish trust with customers. 0-1 years of experience as a Call Center Representative. Strong interpersonal and communication skills, with the ability to engage with prospects effectively. Excellent active listening skills and the ability to ask insightful questions to understand customer needs. Self-motivated and results-driven with a demonstrated ability to meet and exceed targets.
Greater Bengaluru Area
None Not disclosed
On-site
Full Time
About the Company: Contlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across various touchpoints. Job Summary: The Customer Support Associate will be responsible for handling customer inquiries and resolving issues efficiently through our non-voice channels. The ideal candidate will have excellent written communication skills and a proven track record in a similar role. Key Responsibilities: Customer Inquiry Handling: Respond to customer inquiries received through email, chat, and other non-voice platforms. Issue Resolution: Diagnose and resolve customer issues promptly, ensuring a high level of customer satisfaction. Communication: Maintain clear, concise, and positive written communication with customers. Documentation: Accurately document customer interactions and resolutions in our CRM system. Feedback and Escalations: Collect customer feedback and escalate complex issues to the relevant departments. Performance Metrics: Meet and strive to exceed key performance metrics, including response time, issue resolution time, and customer satisfaction ratings. Continuous Improvement: Contribute to the continuous improvement of the customer support process and knowledge base. Qualifications: 0-2 years of experience in customer support, specifically in a non-voice process. Excellent written communication skills, with proficiency in English. Ability to multitask and handle a high volume of inquiries. Familiarity with CRM software and ticketing systems. Strong problem-solving skills and attention to detail. Comfortable working in a fast-paced environment. A team player with a positive attitude and strong work ethic.
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
About Us Contlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across various touchpoints. Job Description: We are seeking a proactive and customer-centric Customer Success Manager to join our startup. This role is crucial in ensuring the successful onboarding and retention of our customers, particularly within the D2C and Ecommerce industries. If you have a passion for AI technology and a strong dedication to customer success, we want to hear from you. Responsibilities: Customer Onboarding: Guide new customers through the onboarding process, ensuring a smooth transition and comprehensive understanding of our offerings. Conduct onboarding sessions and training to help customers get the most out of our platform. Customer Success and Retention: Develop a deep understanding of our customers' business objectives, challenges, and needs. Serve as the main point of contact for customer inquiries, concerns, and escalations, providing timely and effective solutions. Proactively engage with customers to understand their product usage, identifying opportunities for increased value and optimization. Conduct regular check-ins and business reviews with customers to assess their satisfaction and success with our products. Cross-functional Collaboration: Collaborate with cross-functional teams, including Sales, Product, and Support, to advocate for customer needs and provide seamless solutions. Relay customer feedback to internal teams to inform product enhancements and improvements. Qualifications and Experience: Bachelor’s degree in Business, Marketing, or a related field is preferred. 5-6 years of experience in a customer-facing role, preferably in Customer Success, Account Management, or Customer Support. Excellent interpersonal and communication skills, both written and verbal. Empathetic and customer-focused mindset with a passion for helping customers succeed. Strong problem-solving skills with the ability to navigate challenges and find effective solutions. Detail-oriented and organized, with the ability to manage multiple customer relationships. Past experience in SAAS startups is a preferred. Exposure to the D2C/Ecommerce industry is highly preferred.
Greater Bengaluru Area
None Not disclosed
On-site
Full Time
About Us Contlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across various touchpoints. Job Role The finance team is the backbone of business. The department has grown from its initial internal accounting setup to a major function that supports all areas of the business, including assessing financial implications from various key strategic decisions and growth opportunities. When you join the finance team you get the opportunity to interact with all areas of the company. The Finance Manager is primarily responsible for the accounting operations of the entity including preparation of periodic financial statements/ reports, ensuring that reported financials are fair and accurate and comply with generally accepted accounting principles or international financial reporting standards and local in-country requirements, compliance including maintaining separate books of accounts, if required as per local law. He/ She is responsible for timely closure of all audits, internal or external and ensure timely filing of all statutory reports. Key Responsibilities Accounting: Lead and ensure compliance requirements with all US and India GAAP (Generally Accepted Accounting Principles) and local Tax and Accounting regulations, required by local country legislation across operating jurisdictions Ensuring the financial reporting of legal entities’ results (monthly, quarterly, and annually) in accordance with US GAAP and Local GAAP, the analysis and interpretation of financial results to manage risk if any. Act as the main point of contact for our accounting partner and oversee their daily tasks. Coordinate with the accounting partner to review and finalize monthly financial records. Ensure accuracy and timeliness of financial reporting by outsourced accounting partners. Review and suggest corrections for accounting records maintained by external vendors. Drive accounting operations for procure-to-pay processes, including expense management and balance sheet transactions. Prepare month-end general ledger close activities for all legal entities in India and US. Assist in preparing financial statement disclosures and support annual and periodic audits as per applicable law. Collaborate with external accountants to complete statutory audits and due diligence processes. Compliance: Maintain and update a compliance calendar for multiple geographies for all applicable laws and compliance requirements. Manage vendor invoices, record payments, and ensure tax compliance. Review tax filings and assist in preparing necessary tax submissions across India and the US. Ensure compliance with periodic filings required by regulatory authorities in India and US working together with outsourced accounting and compliance partners. Ensure compliance with applicable Transfer Pricing regulations in India, US and any other geographies from time to time. Review and maintain compliance with any other applicable direct and indirect tax laws, employment laws based on the operations of the Company. Provide tax, insurance and other reports needed by governmental regulations. Financial Analysis and Process Set Up: Provide required support to the executive team to assess the financial impact of new initiatives. Calculate commissions for employees on variable payroll and submit reports to the accounting partner monthly. Assist sales and customer service teams in completing vendor forms and ensuring compliance with company and regulatory requirements. Oversees the development of financial accounting systems needed to maintain reporting specifications. Coordinate, administer, and control financial operations. Review, analyze, and interpret financial and budgetary repors. Direct all aspects of accounting operations and the preparation of annual financial forecast. Support country funding plan and capital structure for business expansion needs in India / US and other geographies. Improve data quality and integrity, continuously strive to reduce, and eliminate errors, Drive standardization in the processes across regions & countries People / Stakeholder Management Manage a team of accounting professionals of entities and guide them in the controllership functions. Responsible for ensuring timely and accurate reporting of revenue activities for the Group and maintaining a single source of truth for financial data. Hire and set up high performing AR/AP team including certain portion of credit management support Establish a strong service culture whereby high levels of customer satisfaction are achieved continuously (Internal and external customers) Cash management, including daily cash positioning, multi-currency fund transfers, co-ordination with front/ middle office and banks for ensuring timely settlements, investments and redemption. Work closely with other functions including secretarial, taxation, treasury, payroll, etc. to ensure smooth operations of the entity, manage cash flow, and ensure timely payments to employees / vendors. Assist in performing and working on special projects like international expansion, ERP Implementation etc as required. Qualifications and Skills Required Skillset : Proficiency in MS Office, Zohobooks and QuickBooks. Deep understanding of India and US GAAP accounting principles and procedures. Familiarity with the SaaS business model and key metrics. Excellent attention-to-detail Strong problem-solving skills and the ability to connect information to find solutions proactively. Excellent communication skills and be able to present and articulate complex concepts and ideas in a persuasive and easy to understand manner Experience required: Qualified Chartered Accountant (CA) Overall experience of about 4-6 years is required. Experience working at a funded (Series Seed and above) start-up for 2+ years is nice to have. Prior experience hiring/performing annual appraisals and team management is a plus. Experience closing audits with Big-4 Auditors in India and/or US Mindset: Growth mindset with the ability to anticipate future needs and adapt efficiently. A passion for learning and continuous improvement, always seeking better ways of doing things. Curiosity to independently explore and analyse data to gain insights into the trajectory of our business. Consistently meet deadlines and effectively prioritize workload. Challenge the status quo and bring innovative methods to improve the process/ Process Transformation through Digitalization, Lean Principles, and Automation
karnataka
INR Not disclosed
On-site
Full Time
You will play a pivotal role as a Senior Customer Success Manager at Contlo, a cutting-edge AI marketing platform dedicated to empowering modern businesses through the utilization of their brand's generative AI Model. Your primary focus will revolve around ensuring the successful onboarding and retention of our customers, particularly within the D2C and Ecommerce sectors. If you possess a genuine passion for AI technology and a firm commitment to customer success, we are eager to have you on board. Your key responsibilities will include: Customer Onboarding: - Assisting new customers throughout the onboarding process to facilitate a seamless transition and ensure a comprehensive grasp of our offerings. - Conducting onboarding sessions and training to enable customers to maximize the utility of our platform effectively. Customer Success and Retention: - Cultivating a profound understanding of our customers" business objectives, challenges, and requirements. - Serving as the primary point of contact for addressing customer inquiries, issues, and escalations promptly and efficiently. - Proactively engaging with customers to gauge their product usage, pinpoint opportunities for enhanced value, and optimize their experience. - Regularly conducting check-ins and business reviews with customers to evaluate their satisfaction levels and achievements with our products. Cross-functional Collaboration: - Collaborating with various teams such as Sales, Product, and Support to champion customer needs and deliver seamless solutions. - Relaying customer feedback to internal teams to drive product enhancements and refinements effectively. Qualifications and Experience: - A Bachelor's degree in Business, Marketing, or a related field is preferred. - 5-6 years of experience in a client-facing capacity, ideally in Customer Success, Account Management, or Customer Support. - Exceptional interpersonal and communication skills, both written and verbal. - Possessing an empathetic and customer-centric approach with a genuine desire to help customers thrive. - Strong problem-solving abilities to navigate challenges and devise optimal solutions. - Detail-oriented and well-organized, capable of managing multiple client relationships efficiently. - Prior exposure to SAAS startups would be advantageous. - Familiarity with the D2C/Ecommerce industry is highly desirable.,
karnataka
INR Not disclosed
On-site
Full Time
The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns, you will proactively engage with customers to identify opportunities for enhanced value and optimization. Collaboration with cross-functional teams such as Sales, Product, and Support is essential to advocate for customer needs and drive product improvements based on customer feedback. Your qualifications should include a Bachelor's degree in Business or Marketing, 5-6 years of customer-facing experience, strong interpersonal and communication skills, and a customer-focused mindset. If you are detail-oriented, organized, and have a background in SAAS startups with exposure to the D2C/Ecommerce industry, we invite you to bring your expertise and dedication to our team at Contlo. Join us in shaping the future of AI-driven marketing and customer success.,
karnataka
INR Not disclosed
On-site
Full Time
The Social Media Marketer role is a dynamic position that involves executing and supporting a variety of marketing activities. Your responsibilities will include conducting market research, analyzing data, creating content, managing social media platforms, and executing marketing campaigns to align with the organization's strategies and goals. The ideal candidate for this role should be a creative and analytical thinker with a solid understanding of marketing principles and the ability to adapt to changing market trends and organizational needs. Your key responsibilities will include: - Conducting market research to gather insights on industry trends, competitor strategies, and customer preferences. - Analyzing market data to identify growth opportunities and areas for improvement in marketing strategies. - Developing and managing a content calendar for various marketing channels, including social media, blogs, and newsletters. - Creating engaging and informative content that reflects the brand's voice and marketing objectives. - Managing the organization's social media profiles to ensure regular and engaging content is posted across platforms. - Monitoring social media trends and engagement to optimize reach and interaction. - Assisting in the development and execution of marketing campaigns, including email marketing, digital advertising, and promotional events. - Monitoring campaign performance, analyzing results, and making recommendations for future campaigns. - Ensuring all marketing materials and communications align with the organization's brand identity and messaging. - Collaborating with various departments and external partners to ensure marketing activities support overall business objectives. - Providing marketing support to sales teams, including market insights, promotional materials, and campaign support. - Staying updated on the latest marketing trends, tools, and best practices through workshops, webinars, and industry events to enhance knowledge and skills. Qualifications for this role include: - Bachelor's degree in Marketing, Business, or a related field. - Proven experience in a marketing role with a strong portfolio of marketing projects. - Excellent communication and writing skills. - Proficiency in marketing tools and software, including CRM, CMS, and analytics platforms. - Strong analytical skills to interpret data and make data-driven decisions. - Creative thinking abilities to develop innovative marketing strategies. - Ability to work independently and as part of a team in a fast-paced environment. - Detail-oriented with strong organizational and project management skills. Skills required for this role include Social Media Marketing (SMM), Search Engine Optimization (SEO), Graphic Designing, Marketing, and Digital Marketing.,
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