1267 Customer Success Jobs - Page 21

The Technical Support Team Lead is responsible for overseeing the daily operations of the technical support team and actively participating as a member of the team. In this role, you will collaborate with the Director of Customer Success to provide exceptional support to customers via phone, email, and chat. As a team lead, you are expected to lead by example, organize work efficiently, generate reports, manage escalations, contribute to ad hoc projects, and assist with training initiatives. Reporting to the Director of Customer Success within the Customer Success Team, you will play a crucial role in upholding the culture, vision, and values of Tycho. As the Technical Support Team Lead, you...

As a Senior Customer Success & Onboarding Manager, you will play a crucial role in managing the entire client journey, from onboarding to adoption, and long-term relationship management. By combining the precision of an Onboarding Manager with the strategic partnership of a Customer Success Manager, you will ensure that clients experience a smooth launch, achieve rapid value, and remain loyal advocates. Your primary focus will be on zero client drop-out and maximum retention. Your responsibilities will include owning the onboarding process, from contract signing to go-live, delivering engaging training sessions, product walkthroughs, and success workshops, and helping clients achieve quick w...

The role of Program Success Manager at Kidvento Education and Research in Hyderabad is a great opportunity for individuals with 0-1 year of experience and a passion for customer success. As a Program Success Manager, you will be responsible for building and maintaining strong relationships with the customer base. Your primary focus will be on providing excellent onboarding, training, and ongoing support to ensure customer satisfaction and retention. You will play a crucial role in offering product training and support to customers throughout their subscription term, helping them maximize their usage of the solutions provided by the company. Addressing and resolving any client issues promptly...

As a Sr. Technical Consultant - Cloud at Blue Yonder, you'll be part of the customer success team responsible for implementing and supporting projects. With a background in Supply chain and deep knowledge of industry best practices, you'll collaborate with multiple cross-functional teams to ensure successful project implementation. Your role as a Shared Services Lead will be crucial in the customer implementation lifecycle. You will oversee Cloud-related activities to support timely project implementation, highlighting risks proactively and escalating issues to leadership when necessary to prevent delivery delays. Key Responsibilities: - Collaborate with internal stakeholders to resolve case...

Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it's a powerful combination for sales success. Top sales talent across the world join us for our change the world mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives int...

As a Customer Success Lead at our Noida office, you will have the opportunity to make a significant impact by building meaningful relationships with educators and learners globally. In this one-year contract position, with potential for full-time transition based on performance and business requirements, you will be responsible for implementing McGraw Hill's digital education solutions in India. Your role will involve introducing McGraw Hill's learning platforms in India, supporting business development for digital solutions, and actively engaging with customers to ensure they understand and benefit from our offerings. From pre-sales to onboarding and post-sales phases, you will play a cruci...

The Technical Support Engineer (TSE) position at a US cybersecurity startup in Bengaluru offers you the opportunity to provide top-tier post-sales support, addressing complex technical inquiries, and troubleshooting to enhance customer satisfaction and value. In this hybrid role, you will play a crucial part in making a significant impact within the organization. Your responsibilities will include supporting customers and partners with product configuration, performance optimization, and issue resolution. You will diagnose, isolate, and resolve technical issues while collaborating with Engineering and QA teams to implement fixes. Additionally, you will focus on maintaining high levels of cus...

We are looking for an outstanding Programmatic Campaign Manager (Business & Data Lover) to join our new Growth team. The Growth team is responsible for developing and executing advanced growth strategies to help mobile companies all around the world achieve their goals by iterating and conducting A/B experiments on key campaign components such as audiences, creatives, and more. If you have experience working on the advertiser side, DSP, or similar and would like to implement that knowledge while learning how the industry works, this might be just the opportunity you are looking for! This team works side by side with our Revenue team, operating the business and executing each and every campai...

As a Tech VCC Programme Delivery Lead at Prudential, you will work closely with the Tech Delivery Head and BU Tech leadership to ensure the success of Tech in VCC. Your role will involve driving seamless shoring/transition and BAU operations of in-scope Prudential processes and roles to the VCC within the target time, scope, and cost. You will be the single point of contact between the business units and VCC enabling functions. Your responsibilities will include providing end-to-end engagement to Prudential business and process owners, starting from assessing the feasibility of migrating to the optimal VCC location, scoping, onboarding, transitioning the process to BAU, and leading the build...

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen fast. About the role: ZoomInfo is growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention, and growth by delivering high levels of business value and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo. This CSM II ...

We are seeking a dynamic and results-driven Customer Success Manager to join our team in Chennai. The ideal candidate will be responsible for building and nurturing long-term client relationships, ensuring exceptional customer satisfaction, and driving overall client success. If you thrive in a fast-paced environment and are passionate about delivering value to clients, wed love to hear from you. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring smooth onboarding and continued engagement. Build and maintain strong client relationships, providing strategic guidance to help clients achieve business goals. Monitor customer health metrics and proactively res...

As a Customer Success Manager at Salesforce, you will play a crucial role in ensuring our customers achieve significant returns on their investment with Salesforce. You will act as an extension of the customer's workforce, offering guidance and advice to address both technical and business concerns. Your responsibilities will include aligning customer priorities, projects, and problems with the appropriate solutions, overseeing the day-to-day customer experience, and coordinating all deliverables entitled to the customer. Your role will require you to be the primary point of contact for the account's success, working closely with Product Management, Sales, Technical Support, and Engineering ...

As a Key Account Manager in B2B Sales, you will be responsible for developing and maintaining strong, long-term relationships with enterprise clients. You will serve as the primary point of contact for these accounts, addressing their needs and concerns effectively. Your role will involve developing and executing strategic sales plans to achieve targets and expand the customer base. Additionally, you will identify new business opportunities within existing accounts and potential clients. To ensure the highest level of customer satisfaction, you will collaborate with internal teams to deliver tailored solutions that meet client needs. It is essential to stay informed about market trends, comp...

About the Role: This is a high-impact, entrepreneurial role directly working with Vikas Mandawewala (Founder of TYASuite Software Solutions Pvt. Ltd.& TYA Business Solutions Pvt. Ltd.). As a part of the Founders Office, you will be a force multiplier helping drive execution across business development, operations, product, customer success, and new ventures (such as finance upskilling). You will act as a strategic right-hand, ensuring critical projects move forward with speed, precision, and accountability. Key Responsibilities: Strategic Execution & PMO: Track and ensure closure of key tasks across multiple verticals (consulting, SaaS, upskilling) Own project timelines, status updates, and ...

Job description We are hiring a Customer Success Manager to join our EMEA Digital Media Customer Success team. You will act as a trusted advisor to our customers and build strong partnerships, drive adoption of our products/solutions, and ultimately ensure they realise value from their investment. The candidate we are seeking is focused, organised and highly motivated with an understanding of Adobe Creative Cloud & Document cloud solutions to manage the partnership between Adobe and our enterprise customers in EMEA. The Customer success manager will be working directly with our customers to understand business and technical requirements. We develop solutions to ensure success!

As a Customer Success Manager at our company, you will be instrumental in driving customer outcomes, enhancing product adoption, and fostering long-term strategic relationships with our Enterprise customer segment. Your role will involve working closely with some of our key accounts, guiding them through their Value Realization journey, and collaborating effectively with Sales, Implementation, Product, and Support teams. Your responsibilities will include strategizing and executing onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. You will serve as the primary contact for customer business outcomes, ensuring optimal product adoption, customer satisfactio...

You will be responsible for supporting the execution of client programs in partnership with Associate Consultants, Consultants, or Senior Consultants. Your tasks will include collaborating on and documenting program project timelines, scheduling and coordinating meetings with Clients and Internal Stakeholders, managing client-facing Open Items trackers, providing ongoing project updates to stakeholders, coordinating tasks with various teams, developing and maintaining process work instructions, planning and executing supplier outreach, analyzing program results, supporting client presentations, and possessing intermediate regulatory knowledge to consult with clients. You will also be require...

The Chief Commercial Officer (CCO) typically oversees various functions that drive the company's commercial strategy and revenue generation. The CCO plays a pivotal role in coordinating and leading key departments responsible for revenue growth and market positioning. Reporting directly to the CCO are essential roles such as Sales Director/VP of Sales who manages sales teams, formulates sales strategies, and ensures revenue targets are achieved. Additionally, the Marketing Director/VP of Marketing is entrusted with leading the marketing team, overseeing branding, advertising, product positioning, and market research efforts. The Business Development Director/VP of Business Development focuse...

As a Customer Success Manager at ZenTrades.AI, you will play a pivotal role in driving product adoption, proactive customer management, and fostering account growth within compliance-regulated businesses. With a strong customer-centric focus and a commitment to delivering exceptional service, you will lead a team of customer success managers to ensure customer satisfaction and business success. ZenTrades.AI is a fast-growing AI agent platform that is revolutionizing compliance-heavy industries such as fire safety and electrical. With a mission to bring AI-driven solutions to traditionally underserved industries, we are at an inflection point, ready to redefine the blue-collar sector by moder...

As an Assistant Manager - Customer Success based in Delhi / NCR, your main responsibility will be to establish and nurture strong relationships with our customers, ensuring their success in utilizing our software-as-a-service (SAAS) solutions. You will play a crucial role as the primary point of contact for assigned customers, working closely with them to comprehend their business requirements and guarantee they achieve their desired outcomes through our products. Collaboration with various teams within the organization will be essential to enhance customer satisfaction, retention, and expansion. Your key responsibilities in this role will include: - Cultivating robust relationships with cus...

You will be responsible for developing and implementing Success Campaigns that are in line with the company's objectives. Your role will involve collaborating with the marketing, Success, and Support teams to ensure consistent messaging. Managing projects efficiently to ensure timely completion is a key responsibility. You will be expected to create a collaborative environment, build strong internal partnerships, and maintain trust at a senior level. Additionally, you will manage foundational Success programs for the Customer Success team and create content based on best practices and takeaways from program participants. As part of your responsibilities, you will oversee the communication ti...

As an Onboarding Manager at Spyne, you will play a crucial role in ensuring the seamless transition of new customers from sales to product adoption. You will be responsible for managing the end-to-end onboarding process, developing onboarding playbooks, and building strong relationships with clients to set them up for long-term success with Spyne. You will collaborate closely with the Sales and Product teams to ensure a smooth handoff and alignment of expectations, while also monitoring progress, identifying challenges, and proactively resolving issues to keep clients on track. With 3-5 years of experience in customer onboarding, customer success, or client services roles (preferably in SaaS...

You have a compelling opportunity to join Salesforce as a Sales Professional, where you will be responsible for exceeding sales quotas in the technology sales sector. Salesforce is looking to build a team of high-reaching Account Executives who are committed to changing the software landscape. With an exclusive CRM/Sales Force Automation tool that boasts 95% customer satisfaction and a fiercely loyal customer base, you will be part of a powerful combination for achieving sales success. Sales talent from around the world choose to join Salesforce for the opportunity to excel in a fast-paced, performance-based team environment. Your primary responsibility will be to drive strategic sales initi...

Overview - Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivate and nurture strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborate with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Develop and implement tailored Success Plans for strategic customers, align...

Serve as lead point of contact for all customer account management matters Build, maintain strong, long-lasting client relationships Negotiate contracts, close agreements to maximize profits Develop trusted advisor relationships with key accounts Required Candidate profile Able to present, influence key stakeholders at all levels of an organization - executive/C-level Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) MS Office (particularly MS Excel)