This role, under the guidance of the Manager and Team Lead, focuses on developing high-performance, scalable, enterprise-grade applications. As a key member of the software team working on enterprise solutions, you will be responsible for managing Mainframe systems, primarily utilizing COBOL for application development. Additionally, you will contribute expertise across the entire software development lifecycle, from requirement analysis and design to development, testing, and deployment. The role involves collaborating with stakeholders to gather requirements, conducting iterative analysis, designing, developing, and continuously delivering high-performance, scalable applications for ERP systems, ensuring responsiveness to evolving business needs. This aligns with Agile principles of collaboration, continuous delivery, and responsiveness to change Responsibilities Duties and Responsibilities Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Participate actively in all stages of the software development lifecycle. Develop clean, efficient, and testable code with best practices. Ensure that designs align with technical specifications and project requirements. Plan, develop, and deploy software components as part of release cycles. Continuously explore new technologies and approaches, presenting recommendations for architectural enhancements. Perform additional tasks as required to support project and team objectives. Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 3 - 6 years experience in software engineer role Bachelor s degree in Computer Science or Information Technologies required, or equivalent experience; Master s degree preferred Strong Knowledge of COBOL, JCL , and proficient in SQL Server experience a plus Strong written and verbal communication skills Strong ability to work with current software design principles and concepts such as patterns , algorithms. Perform code reviews, testing, and troubleshooting to ensure application stability. Ensure high availability, scalability, and performance of COBOL-based applications. Collaborate with cross-functional teams , including Product Managers, QA, and Infrastructure teams. Provide support and resolve issues within agreed SLAs for priority issues. Document technical specifications, design patterns, and best practices. Experience in an ERP domain will be a plus. Work within an Agile/Scrum development framework. Ability and willingness to learn new technologies and adapt to evolving business needs. EEO Commitment EEO Commitment PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com. #LI-MS1

Our Research Development (RD) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the RD team ensures our customers seamlessly use our products and can depend on their consistency. Responsibilities Description The Software Engineering team is a group of full stack developers who design, develop, and maintain our products, tools, and infrastructure. Your day-to-day job will consist of: Design, architect and develop high quality software modules Identify, prioritize and execute tasks in the software development life cycle Develop tools and applications by producing clean, efficient code Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features. Write and review code, mentor junior engineers and provide technical guidance to the team whenever required Collaborate with product and QA team to get better understanding of the requirement and releasing a bug free code Collaborate with peers and Engineering stakeholders to improve internal standards for code style, maintainability, and best practices for a high-scale systems environment Minimum Qualifications Minimum of 5+ years of relevant and related work experience. bachelors degree or equivalent, or equivalent years of relevant work experience. Strong experience in Typescript Additional experience may be substitute for an advanced Degree. Strong knowledge in UI related technologies like React, Jquery, HTML, CSS. etc AWS related knowledge is a good to have (These are NICE to haves. Add up to 5, keep them objective and qualifiable/quantifiable if possible)

The Senior Associate Renewals Manager role is responsible for overseeing, forecasting, and closing subscription renewals in their assigned book of business. You will have direct engagement with customers, work collaboratively with the overall account team consisting of Sales, Customer Success, Services and Support. Your primary goals will be to maximize retention, minimize churn, and uncover upsell/cross-sell opportunities for new products and services. Responsibilities Description Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee a high volume, transactional book of business Engage with customers approx 120 days prior to expiration Propose Services and training credits and Premium Support Evaluate coterm opportunities to streamline transaction processes Understand negotiation tactics Identify upsell/cross-sell/expansion opportunities Develop understanding of customer s approval processes and budget cycle Know how to identify risks and collaborate with overall account team and leadership to mitigate such risks Maintain consistent updates of Salesforce CRM tool for pipeline management Ensure accurate forecast of renewals pipeline as defined by the business Qualifications include: 2-4 years prior experience in Renewals Management Proficient in Microsoft Office suite with an intermediate knowledge of Excel Salesforce or prior CRM experience required Ability to multi-task and meet metric deadlines Strong problem solving, reasoning skills and an eye for details Strong oral, written and interpersonal skills Strong customer service and conflict resolution skills Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Associate degree or equivalent work experience, bachelors degree preferred

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Finance team is a passionate, high-performing group committed to supporting PowerSchool operations through accurate and timely financial transaction management. The team provides critical business guidance on a br oad range of accounting, reporting, and analytical projects, ensuring the integrity of financial data. Responsibilities Description The Accounts Receivable Associate is accountable for optimizing the maximum cash collection from PowerSchool customers. This position serves as a main customer contact regarding invoicing and payments, while handling large volumes of calls and emails. The Accounts Receivable Associate will need to work directly with customers and be able to correctly analyze invoices, payments, and credit memos. The successful candidate must be able to communicate effectively, work independently, and be capable of meeting strict deadlines. Essential duties and responsibilities include the following . Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Plan, analyze and collect on past due accounts while adhering to the Accounts Receivable policies and processes Accountable for reducing delinquency of assigned accounts Monitor and action late promise to pay Initiate past due payment notices to relevant parties Establish and maintain effective and cooperative working relationships with customers and internal stakeholders Provide excellent customer service via incoming and outgoing phone/e-mail communications Research, resolve and respond to issues identified from customers and internal stakeholders in a timely man ner Inform customers of their payment status and timelines for repayment Contact c ustomers to follow up on payments Negotiate payment plans when requested by customer Address questions, complaints, or suggestions Monitor and resolve financial discrepancies Update and review all accounts to ke ep s detailed notes and records of all communications and actions up to date. Inform upper management and leaders when legal action is needed Follow up on legal matters and update records Utilize dynamic decision-making and impeccable judgement to ensure business compliance and customer retention Identify process improvement opportunities in the collection process Participate in team meetings Perform other assigned task s and duties necessary to support the Accounts Receivable Department Qualifications Minimum Qualifications 1 year or less of relevant and related work experience. Associate s degree or equivalent, or equivalent years of relevant work experience. Preferred Qualifications High school diploma or equivalent; bachelors degree in finance, business, or related field preferred 1-3 years prior experience as an A /R Associate or in a related field in a business-to-business commercial role Experience with Salesforce and/or NetSuite preferred Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software Ability to prioritize and manage multiple tasks at the same time Self-motivated and self-directed; able to work without supervision Excellent customer service and conflict resolution skills St rong oral and written communication skills Ability to identify and resolve complex problems re quiring changes in priorities and workflow, or partnering with other business unit s EEO Commitment EEO Commitment PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth , protects data, and serves as a critical partner to all departments of PowerSchool. Responsibilities Description We are seeking a skilled and proactive Network Engineer to join our IT Infrastructure team. The ideal candidate will be responsible for designing, implementing, and supporting the enterprise network infrastructure with a focus on high availability, performance, and security. This role will work across campus and remote sites and play a key role in supporting business-critical systems and services. Your day-to-day job will consist of: Design, configure, and manage enterprise network infrastructure, including Cisco Nexus and Catalyst switches across core, distribution, and access layers, as well as Meraki switching and wireless platforms. Manage FortiGate firewalls, including policies, NAT, VPN configurations, and advanced security features. Configure, maintain, and troubleshoot IPSec tunnels and remote user VPN solutions. Support internal and external DNS and DHCP infrastructure to ensure name resolution and IP management across the enterprise. Monitor network performance and availability using tools such as LogicMonitor, SolarWinds, or equivalent. Provide Tier 2/3 support for network-related incidents and service requests. Collaborate with security teams to ensure network security standards are met. Document network designs, configurations, and operational procedures. Respond to critical incidents after hours as needed. Assist in the planning and execution of network upgrades, expansions, and site deployments (e.g., new office builds). Qualifications Minimum Qualifications 5+ years of experience in network engineering or related roles. Strong expertise in Cisco networking, including Nexus and Catalyst platforms. Hands-on experience with Cisco Meraki switches and wireless systems. Proficient in managing Fortinet FortiGate firewalls. Solid experience with IPSec VPN tunnels, user VPN access, and remote connectivity. In-depth knowledge of DNS/DHCP protocols and server configuration (preferably Microsoft). Understanding of routing protocols (OSPF, BGP), Layer 2/3 technologies, and network segmentation. Familiarity with security best practices and network hardening techniques. Strong analytical, documentation, and troubleshooting skills. Preferred Qualifications Cisco certifications (CCNA, CCNP, or higher). Fortinet NSE certifications (NSE4 or above). Experience supporting enterprise-scale infrastructure across multiple sites. Familiarity with cloud networking in AWS or Azure is a plus. EEO Commitment EEO Commitment . #LI-PR1

A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices. Your day-to-day job will consist of: Responsible for execution of day-to-day tasks related to monitoring and managing cloud infrastructure to ensure service availability and data security Execute ticket triage, investigation and resolution of reported incidents Participate in 24x7 on-call rotations to resolve incidents in support of production systems Monitor and configure systems resources (memory, disks space & CPU utilization) Improve customer experience with infrastructure optimization Manage and perform operating system and application software patches and updates Performs root cause analysis on trended incidents and major outages up through the application stack Develops automation that can trigger off a variety of industry standard monitoring tools to resolve common issues in the environment or maintain operating levels Qualifications Minimum Qualifications Bachelor s degree or equivalent, or equivalent years of relevant work experience. 0 - 2 years of experience as an application support engineer in a cloud-hosted environment 0 - 2 years of experience providing customer application and technology support. Familiarity with cloud services like AWS, Azure, or Google Cloud Platform Familiarty with AI tooling Understanding of network protocols and configurations. Problem-solving abilities, effective communication skills, and attention to detail.

Overview This position, under the general direction of the Lead and/or Manager, Software Engineering, will be responsible for technical and development support for our award-winning K-12 ERP software. This role will implement, code, build, and test new features, maintain existing features, and develop reports that will include components, data models, customization and reporting features for our products. Additionally, this position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction. Responsibilities Responsibilities Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Investigate and resolve issues reported for a large web application following best practices such as authoring or updating unit tests, writing maintainable code, applying established patterns and algorithms. Analyze performance and develop improvements to performance of web application. Assist with security updates to web application. Perform upgrades to 3rd party libraries and tools used by the web application Implement new web application software features and products following best practices such as authoring of unit tests, writing maintainable code, applying established patterns and algorithms Specialize in client or server-side web application development as a member of a project team. Preference for familiarity with the full technical stack. Develop software to support internal initiatives, tools, update framework and application functionality Work as part of an Agile SCRUM team in the planning, scoping, estimation and execution of technical solutions Work within a wide range of new and legacy code and technologies in a mature codebase Qualifications Qualifications 2+ years for experience in developing highly scalable, reliable, secure web applications. Experience working in Financials product development teams preferred. Experience using Genero 4GL features such as screen forms, reports, and database connectivity to develop enterprise web applications. Familiar with Genero Studio IDE and Genero Application Server (GAS) to streamline deployment and maintenance process. Good to have .NET, C Sharp, Javascript (preferably TypeScript), Node.js and React.js . Good to have SQL and NoSQL DBMS (MS SQL Server, DynamoDB, Redis, etc.) Experience testing software in alignment with the Test Pyramid Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today. Experience owning the responsibility for delivering frontend and backend work as well as coordinating with QA, Design, and PM Excellent communication skills, both verbal and written Enjoy being part of a highly collaborative, remote-friendly environment. Experience using AWS services, such as Lambda, SES, SQS, EC2, RDS Experience in product or SaaS development. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Sales team serves the critical role of getting our products into the hands of our customers. This talented team works hard to build and maintain relationships with our clients, as well as looks for new business opportunities to expand our reach. Responsibilities Description The Sales Operations team focuses on optimizing the sales processes, managing data, and improving efficiency within the Sales team. The team handles tasks such as forecasting, pipeline management, and sales analytics to drive successful outcomes. Your day-to-day job will consist of: Provides cross-functional support and assists Sales Leaders in the development of new tools, processes and projects as needed. Maintain common Sales Ops files (Territory rosters, Quota and Compensation files, Sales Org Charts, job descriptions, UKG data integrity files, holdovers, etc) Help create and distribute new incentive compensation plans and amendments for Sales Organization. Provide overall support and departmental coordination for Sales Operations team inquiries, sales performance reporting and analysis requests, and ad-hoc projects. Work inside Salesforce.com to support the Sales organization with opportunity validating, territory updates, data questions, reporting/dashboard administration, order processing, data matching, and approval submissions. Any and all data load requests for new hires, transfers, SFDC clean up efforts Research any SFDC data concerns and provide recommendations to leadership Update and maintain all job descriptions for sales organization Qualifications Minimum Qualifications Bachelor s Degree required 2+ years of sales operations experience Excellent verbal and interpersonal skills Experience working in SFDC (reporting, dashboards) Must have Excel knowledge (tables, pivots, xlookup, etc). Proficient in MS Office Suite High energy and positive problem-solving attitude Ability to work under pressure with strict deadlines. Detail oriented Ability to multi-task EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure. Responsibilities A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices. Your day-to-day job will consist of: Responsible for execution of day-to-day tasks related to monitoring and managing moderately complex database systems and infrastructure to ensure service availability and data security Execute ticket triage, investigation and resolution of reported incidents ; Participate in 24x7 on-call rotations to resolve incidents in support of production systems Monitor and configure systems resources (memory, disks space CPU utilization) Improve customer experience with performance tuning and database optimization Manage and perform database server software patches and updates Performs root cause analysis on trended database incidents and major outages up through the application stack Develops automation that can trigger off a variety of industry standard monitoring tools to resolve common issues in the environment or maintain operating levels Qualifications Minimum Qualifications Minimum of 4 years experience as an Oracle DBA Bachelor s degree in Computer Science, Information Systems, or equivalent degree Strong working knowledge of RDBMS Strong working knowledge with Windows, Linux or Ubuntu Experience with Oracle Enterprise Manager, OEM Preferred Qualifications Experience with database replication and high availability Experience with MS SQL Experience with cloud compute infrastructure such as Azure and AWS Experience with Cloud providers and their associated database services, such as AWS, AWS RDS or Azure Experience with data warehouses and Extract, Transform, Load (ETL) Experience with Site Reliability Engineering Experience with Shell Scripting, Batch Scripting, and Perl Scripting EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

The Professional Services team plans, guides, and delivers client projects, all with the aim to meet timeline and budget expectations and achieve organizational goals. This is a Customer-facing project implementation role. Candidate must have required skills and experience for defining and performing complex integration development work, in addition to strong communication and organizational leadership skills to act as the overall Tech Lead for assigned projects. Your day-to-day job will consist of: Implement ETL processes that populate a data warehouse using star schemas from a variety of data sources Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process Design and develop Snowflake customizations within the product framework Participates in the requirements gathering process and assists with designing the business process dimensional models Work with data providers to fill data gaps and/or to adjust source-system data structures to facilitate analysis and integration with other company data Perform data profiling and source to target mappings Perform analysis on source data to determine the feasibility of using this data to solve business needs Write scripts for automated testing of data in the target facts and dimensions Capture audit information during all phases of the ETL process Write and maintain documentation of the ETL processes via process flow diagrams Act as the customer-facing PowerSchool technical lead for assigned projects. Provide PowerSchool technical solution expertise and guidance for assigned projects and customers, and lead and coordinate the delivery of technical integrations, customizations, data validation, and system QA together with other assigned PowerSchool team members Minimum Qualifications bachelors Degree in Computer Science or STEM majors, or equivalent years of equivalent work experience 4+ years of professional experience in a similar scope role Excellent verbal and written communication skills Experience with relational database design/modeling Experience interfacing with business users and gathering and understanding their requirements SQL coding/querying skills in SQL Server and/or MySQL, Oracle, Postgres, SnowFlake Experience in an Agile environment

Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency. In this role you will be part of our Classroom Engineering team working on products used by millions of students across the globe every day. Description The Software Engineering team is a group of full stack developers who design, develop, and maintain our products, tools, and infrastructure. Your day-to-day job will consist of: Developing User Interfaces : Creating responsive and dynamic web pages using React components. Writing Clean Code : Ensuring code quality by following best practices and coding standards. Debugging and Testing : Identifying and fixing bugs, and writing unit tests to ensure code reliability. Collaborating with Team Members : Working closely with designers, developers, and project managers to deliver features. Implementing APIs : Integrating RESTful APIs to fetch and display data within the application. Version Control : Using Git for code versioning and collaborating on code repositories. Learning and Adapting : Continuously learning new technologies and adapting to project requirements. Participating in Code Reviews : Reviewing peers code and providing constructive feedback to improve overall code quality. Minimum Qualifications Ability and willingness to learn new skills and technologies Willingness to collaborate with others to learn Ability to work on actual product functionality and bug fixes

The Senior Associate Renewals Manager role is responsible for overseeing, forecasting, and closing subscription renewals in their assigned book of business. You will have direct engagement with customers, work collaboratively with the overall account team consisting of Sales, Customer Success, Services and Support. Your primary goals will be to maximize retention, minimize churn, and uncover upsell/cross-sell opportunities for new products and services. Responsibilities Description Oversee a high volume, transactional book of business Engage with customers approx 120 days prior to expiration Propose Services and training credits and Premium Support Evaluate coterm opportunities to streamline transaction processes Understand negotiation tactics Identify upsell/cross-sell/expansion opportunities Develop understanding of customer s approval processes and budget cycle Know how to identify risks and collaborate with overall account team and leadership to mitigate such risks Maintain consistent updates of Salesforce CRM tool for pipeline management Ensure accurate forecast of renewals pipeline as defined by the business Other duties as assigned Qualifications include: 0-2 years prior experience in Renewals Management Proficient in Microsoft Office suite with an intermediate knowledge of Excel Salesforce or prior CRM experience required Ability to multi-task and meet metric deadlines Strong problem solving, reasoning skills and an eye for details Strong oral, written and interpersonal skills Strong customer service and conflict resolution skills Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Associate degree or equivalent work experience, bachelors degree preferred

Overview- Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivating and nurturing strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborating with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Developing and implementing tailored Success Plans for strategic customers, aligning their goals with PowerSchool's solutions to drive mutual success Conducting regular EBRs to review overall relationship health, address challenges, and identify opportunities for enhancement. Working closely with internal teams, including Sales, Support, Professional Services, and Product to ensure value delivery for customers. Proactivelyleading discussions with internal stakeholders tomitigate risk and improve the overallhealth of thecustomerrelationship. Acting as a customer advocate within PowerSchool, providing insights and feedback to contribute to the continuous improvement of our products and services. Strategizing on renewals working closely with the rest of the Account Team Effectivelyforecasting customer healthandrisk of attrition. Collaborating with sales teams to ensure growth attainment and increased footprint Requirements - 3+ years' prior experience in a Customer Success, Account Management, or technical support role. Bachelors degree or equivalent, or equivalent years of relevant work experience. Attention to detail and a strong bias for action Strategic thinking with the ability to align solutions to customer goals. Proficient in Microsoft Office suite Mastery level of deliveringdifficult messages when necessary Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Preferred Qualifications - Salesforce experience preferred Understanding of K-12 education systems and technology preferred Software-as-a-service (SaaS) experience preferred Associates degree or equivalent work experience

The Senior Associate Renewals Manager role is responsible for overseeing, forecasting, and closing subscription renewals in their assigned book of business. You will have direct engagement with customers, work collaboratively with the overall account team consisting of Sales, Customer Success, Services and Support. Your primary goals will be to maximize retention, minimize churn, and uncover upsell/cross-sell opportunities for new products and services. Description Oversee a high volume, transactional book of business Engage with customers approx 120 days prior to expiration Propose Services and training credits and Premium Support Evaluate coterm opportunities to streamline transaction processes Understand negotiation tactics Identify upsell/cross-sell/expansion opportunities Develop understanding of customer s approval processes and budget cycle Know how to identify risks and collaborate with overall account team and leadership to mitigate such risks Maintain consistent updates of Salesforce CRM tool for pipeline management Ensure accurate forecast of renewals pipeline as defined by the business Other duties as assigned Qualifications include: 2-4 years prior experience in Renewals Management Proficient in Microsoft Office suite with an intermediate knowledge of Excel Salesforce or prior CRM experience required Ability to multi-task and meet metric deadlines Strong problem solving, reasoning skills and an eye for details Strong oral, written and interpersonal skills Strong customer service and conflict resolution skills Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Associate degree or equivalent work experience, bachelors degree preferred

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Success and Renewals team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Job Purpose The Senior Associate Renewals Manager role is responsible for overseeing, forecasting, and closing subscription renewals in their assigned book of business. You will have direct engagement with customers, work collaboratively with the overall account team consisting of Sales, Customer Success, Services and Support. Your primary goals will be to maximize retention, minimize churn, and uncover upsell/cross-sell opportunities for new products and services. Responsibilities Description Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee a high volume, transactional book of business Engage with customers approx 120 days prior to expiration Propose Services and training credits and Premium Support Evaluate coterm opportunities to streamline transaction processes Understand negotiation tactics Identify upsell/cross-sell/expansion opportunities Develop understanding of customer s approval processes and budget cycle Know how to identify risks and collaborate with overall account team and leadership to mitigate such risks Maintain consistent updates of Salesforce CRM tool for pipeline management Ensure accurate forecast of renewals pipeline as defined by the business Other duties as assigned Qualifications Minimum Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 4-6 years prior experience in Renewals Management Proficient in Microsoft Office suite with an intermediate knowledge of Excel Salesforce or prior CRM experience required Ability to multi-task and meet metric deadlines Strong problem solving, reasoning skills and an eye for details Strong oral, written and interpersonal skills Strong customer service and conflict resolution skills Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Associate degree or equivalent work experience, Bachelor s degree preferred EEO Commitment EEO Commitment

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency. Responsibilities Description The Software Engineering team is a group of full stack developers who design, develop, and maintain our products, tools, and infrastructure. Qualifications Minimum Qualifications Minimum of 5+ years of relevant and related work experience. Bachelor s degree or equivalent, or equivalent years of relevant work experience. Additional experience may be substitute for an advanced Degree. (Add up to 4 more, keep them objective and qualifiable/quantifiable if possible) To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications Include: * 4+ Years of demonstrable Open Source or Full-Time work in Elixir, Phoenix LiveView, and Ecto. * Can articulate benefits and constraints that using the BEAM runtime and functional programming brings. * Knowledge of web client technologies including proficiency with modern HTML, CSS (TailwindCSS preferred), and modern JavaScript. * Ability to read and comprehend software development tickets and supporting documentation, and a desire to effectively advocate for appropriate solutions or challenge the feasibility of implementation. * Experience with Internationalization and Accessibility, including WCAG requirements. * Proficient in PostgreSQLs SQL dialect. Must have working familiarity with CTEs, partitions, triggers, materialized views, MVCC, JSONB functions, and different types of indexes. * Familiar with OWASP threats and mitigation techniques. * Working familiarity with Confluence, JIRA, and Github. * Strong written and verbal communication skills in English. * Ability to effectively mentor and coach peers. * Ability to quickly pivot tasks if priorities change or production issues arise. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. #LI-MS1

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. This position, under the general direction of their manager, serves as the identified PowerSchool success manager who provides dynamic account management for our award-winning K- 12 software systems. PowerSchool is looking for an individual to coordinate all assigned contract renewals, which include working directly with customers and internal team players to ensure timely and accurate execution. This position is designed to positively impact retention and renewal rates through proactive account management. This position is PowerSchool s most valuable asset, to advocate for our customers. This position relies heavily on personal accountability for results, a willingness to go the extra mile for PowerSchool customers and a collaborative approach that brings the best to each and every customer. As a Customer Success Manager within PowerSchool, the successful candidate will be a dynamic and organized self-starter who can work independently while also being part of a team. Responsibilities Description The Customer Success team focuses on ensuring customers achieve their desired outcomes with our products through satisfaction, retention, and growth. Your day-to-day job will consist of: Owns the overall relationship with the customer Project Manages a portfolio of accounts in order to achieve long-term success and ensure retention and renewal rates of portfolio Accelerate the contract renewal process and ensure customer satisfaction Lead discussions around forecasting and customer health with internal stakeholders Accurately maintain a forecast of renewals and a dashboard of customer status Answers, evaluates and prioritizes incoming telephone & email requests for assistance from accounts in all customer segments who may be experiencing problems with hardware, software, networking and other computer-related technologies Resolve conflicts and provide solutions to customers in a timely manner Builds relationships with customers to become a trusted advisor, oversee adoption of PowerSchool products and services, and promote best practices to continually drive incremental value and return on their investment Periodically evaluate big picture themes and patterns. Assist in driving resolution cross-functionally to prevent larger issues from occurring Collaborates with sales teams to ensure growth attainment and increased footprint All other duties as assigned Qualifications Bachelor s degree or equivalent work experienced 3 years prior experience in renewals, account management, customer success, or sales in a software company, preferably Software as a Service (SaaS) 1-2 years prior experience in direct client support role Strong negotiation and interpersonal skills Must thrive in a fast-paced, ever-changing environment Articulate communication skills with the ability to drive a phone conversation Ability to effectively prioritize and escalate customer issues as required Proficient in Microsoft Office suite Prior Salesforce, CRM, and Gainsight experience preferred Strong attention to detail and time management Strong oral and written communication skills EEO Commitment EEO Commitment

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Research Development (RD) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the RD team ensures our customers seamlessly use our products and can depend on their consistency. Responsibilities Description The Software Engineering team is a group of full stack developers who design, develop, and maintain our products, tools, and infrastructure. Qualifications Minimum Qualifications Minimum of 3 years of relevant and related work experience. Bachelor s degree or equivalent, or equivalent years of relevant work experience. To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications Include: 2+ Years of demonstrable Open Source or Full-Time work in Elixir, Phoenix LiveView, and Ecto. Can articulate differences between functional, imperative, and object-oriented programming Knowledge of web client technologies including proficiency with modern HTML, CSS (TailwindCSS), and JavaScript. Can discuss basic principles of webapp security. Familiarity with Internationalization and Accessibility, including WCAG requirements. Proficient in PostgreSQLs SQL dialect, including being able to hand-construct queries joining multiple tables and discuss when to appropriately use jsonb fields. Working familiarity with Confluence, JIRA, and Github. Strong written and verbal communication skills in English. Ability to read and comprehend software development tickets and supporting documentation, asking questions for clarifications or to point out potential issues with implementation plans. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Support team provides a broad spectrum of training and technical support for our customers. From accurately analyzing and troubleshooting, to diagnosing and resolving software or system issues, this team offers world-class technical support with a strong focus on maximizing customer satisfaction. Responsibilities Job Description: This position, under the general direction of the Lead and/or Manager, Support, will be responsible for technical and development support for our Presence Software. This role will support the Presence product which involves making code changes to maintain operability, working out of a case queue to review requests and answer questions and execute changes and fixes. Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work as part of cross functional team in the support of Presence Support and modify Front-end designs and custom features for Presence Investigate and resolve issues reported for Presence following best practices such as authoring or writing maintainable code Engage in troubleshooting and communicating timelines for resolutions Assist and attend escalation meetings as required to resolve in-production issues Familiarity with the full technical stack Work within a wide range of new and legacy code and technologies in a mature codebase Liaise with Product team to report bugs and provide feedback on product releases Perform other duties as assigned Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 4+ years experience in a front-end web developer role 4+ years experience with Content Management Systems Bachelor s degree in computer science or information technologies required or equivalent experience Knowledge of current web client technologies including demonstrable proficiency with: - HTML - XML/XSLT - CSS - SASS - Javascript - JQuery - Adobe Photoshop - Adobe Illustrator Strong written and verbal communication skills Strong ability to work with current software design principles and concepts Strong ability to handle a heavy workload with multiple cases and frequent interruptions Strong ability to work in a changing, dynamic environment with shifting priorities EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Responsibilities Description The Salesforce Business Analyst will play a pivotal role in enhancing business processes and driving automation improvements using Salesforce technologies. This position requires an individual who excels in gathering requirements from internal stakeholders and transforming them into actionable solutions. Your day-to-day job will consist of: Automation and Process Improvement: Identify opportunities to streamline business processes through Salesforce automation and implement enhancements to improve efficiency. Requirement Gathering: Collaborate with internal stakeholders to understand business needs, define project scope, and translate requirements into clear, actionable solutions. Journey Orchestrator: Design, implement, and run customer facing communication campaigns Dashboard and Reporting: Create and maintain Gainsight dashboards and reports to provide visibility into customer success metrics and team performance. Own stakeholder communications, updates, and change management overall. Qualifications Minimum Qualifications Minimum of 5+ years of relevant and related work experience. Bachelor s degree or equivalent, or equivalent years of relevant work experience. Additional experience may be substitute for an advanced Degree. Proven experience in Salesforce/gainsight upgrades or greenfield deployments, with a track record of successful project delivery. Technical Skills: Familiarity with Salesforce configuration, customization, and integration capabilities Dashboard and Reporting Adoption Explorer (Gainsight PX integration) Rules & Rules Engine End user troubleshooting Preferred Qualifications (These are NICE to haves. Add up to 5, keep them objective and qualifiable/quantifiable if possible) EEO Commitment EEO Commitment