We are looking for an experienced and results-oriented Performance Marketing Manager to lead our digital marketing initiatives. The ideal candidate will have a proven track record in planning, executing, and optimizing campaigns across digital platforms to drive lead generation and business growth. This role requires strong expertise in campaign management, team leadership, and data-driven decision-making. Key Responsibilities: Plan, implement, and optimize performance marketing campaigns across various digital channels such as Google Ads, Facebook, and LinkedIn. Monitor and analyze campaign performance to ensure targets for lead generation, ROI, and cost per acquisition are achieved. Develop strategies to increase online traffic and improve conversion rates. Lead and manage a team of digital marketing professionals to meet departmental goals. Collaborate with internal teams, including sales, content, and design, to ensure integrated campaign execution. Prepare and present regular performance reports with actionable insights. Keep abreast of the latest trends, technologies, and best practices in performance marketing. Key Skills and Competencies: In-depth knowledge of digital marketing platforms and tools. Strong experience in managing and optimizing campaigns to achieve measurable outcomes. Expertise in lead generation strategies and performance analysis. Excellent team management and leadership skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills.
We are seeking a dynamic and results-driven Customer Success Manager to join our team in Chennai. The ideal candidate will be responsible for building and nurturing long-term client relationships, ensuring exceptional customer satisfaction, and driving overall client success. If you thrive in a fast-paced environment and are passionate about delivering value to clients, wed love to hear from you. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring smooth onboarding and continued engagement. Build and maintain strong client relationships, providing strategic guidance to help clients achieve business goals. Monitor customer health metrics and proactively resolve potential issues. Collaborate with cross-functional teams (Sales, Product, Support) to ensure client needs are addressed effectively. Analyze client data to drive adoption, identify upselling/cross-selling opportunities, and maximize value. Conduct client review meetings and presentations focused on performance metrics and growth opportunities. Maintain a high level of client satisfaction and retention through regular communication and personalized support. Develop reports, feedback loops, and satisfaction tracking mechanisms. Key Skills & Competencies Strong background in customer success, account management, or client relationship management. Experience in managing client satisfaction rates and monitoring KPIs. Proficiency in working with customer databases and analyzing data for decision-making. Excellent communication, presentation, and interpersonal skills. Strong leadership, problem-solving, and time management abilities. Ability to work independently and in a collaborative environment. Preferred Qualifications Bachelors degree in any discipline (MBA preferred). 3–5 years of relevant experience in customer success or client-facing roles. Prior experience in tech-enabled or service-based industries is a plus.
We are seeking a highly skilled and motivated Senior Technical Analyst to join our dynamic team in Chennai. The ideal candidate will have strong expertise in technical support, application management, database handling, team management, bug management, and application data monitoring. This role demands an analytical mindset with the ability to oversee and improve application performance, lead technical teams, and ensure smooth resolution of issues. Key Responsibilities: Provide technical support and troubleshoot complex issues related to applications and databases. Manage application lifecycle including monitoring, maintenance, and performance tuning. Oversee bug identification, tracking, and resolution ensuring timely closure of defects. Monitor application data and ensure data integrity and performance optimization. Lead and mentor a team of technical analysts and support staff. Collaborate with cross-functional teams to enhance application functionality and user experience. Prepare and maintain documentation related to application management and support processes. Assist in the planning and implementation of technical solutions and upgrades. Ensure compliance with company policies and standards for technical operations. Required Skills & Qualifications: 4 to 7 years of relevant experience in technical support and application management. Strong knowledge of databases, including performance tuning and troubleshooting. Hands-on experience with bug tracking and resolution tools. Proven ability to monitor application data and troubleshoot issues proactively. Excellent team management and leadership skills. MBA preferred but any graduate with relevant experience will be considered. Strong communication and interpersonal skills. Analytical thinking and problem-solving aptitude. What We Offer: Competitive salary within the range of 70,000 - 80,000 per month. Opportunity to work with a passionate and talented team. Career growth and professional development opportunities. Friendly and collaborative work environment.