Senior Technical Analyst

Senior Technical Analyst

Key Responsibilities:

• Provide technical support and troubleshoot complex issues related to applications and databases.
  
• Manage application lifecycle including monitoring, maintenance, and performance tuning.
  
• Oversee bug identification, tracking, and resolution ensuring timely closure of defects.
  
• Monitor application data and ensure data integrity and performance optimization.
  
• Lead and mentor a team of technical analysts and support staff.
  
• Collaborate with cross-functional teams to enhance application functionality and user experience.
  
• Prepare and maintain documentation related to application management and support processes.
  
• Assist in the planning and implementation of technical solutions and upgrades.
  
• Ensure compliance with company policies and standards for technical operations.
  

Required Skills & Qualifications:

• 4 to 7 years of relevant experience in technical support and application management.
  
• Strong knowledge of databases, including performance tuning and troubleshooting.
  
• Hands-on experience with bug tracking and resolution tools.
  
• Proven ability to monitor application data and troubleshoot issues proactively.
  
• Excellent team management and leadership skills.
  
• MBA preferred but any graduate with relevant experience will be considered.
  
• Strong communication and interpersonal skills.
  
• Analytical thinking and problem-solving aptitude.
  

What We Offer:

• Competitive salary within the range of 70,000 - 80,000 per month.
  
• Opportunity to work with a passionate and talented team.
  
• Career growth and professional development opportunities.
  
• Friendly and collaborative work environment.