353 Application Management Jobs

Position's General Duties and Tasks In these roles you willbe responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas Requirements for this role include: Excellent English is written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders 4,50,000 Strong troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include: Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support Familiar with ITIL Concepts and Processes.Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc.

The Senior Applications Developer provides input and support for, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). You will participate in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. You will collaborate with teams and supports emerging technologies to ensure effective communication and achievement of objectives. The Senior Applications Developer provides knowledge and support for applications development, integration, and maintenance.You willprovide input to department and project teams on decisions supporting projects. Apply Disaster Recovery Knowledge Apply Information Analysis and Solution Generation Knowledge Apply Information Systems Knowledge Apply Internal Systems Knowledge IT Design/Develop Application Solutions IT Knowledge of Emerging Technology IT Problem Management/Planning Technical Problem Solving and Analytical Processes Technical Writing Job Requirements: Contribute to IS Projects; Conducts systems and requirements analyses to identify project action items. Perform Analysis and Design; participates in defining and developing technical specifications to meet systems requirements. Design and Develop Moderate to Highly Complex Applications; Analyzes, designs, codes, tests, corrects, and documents moderate to highly complex programs to ensure optimal performance and compliance. Develop Application Documentation; Develops and maintains system documentation to ensure accuracy and consistency. Produce Integration Builds; Defines and produces integration builds to create applications. Performs Maintenance and Support; Defines and administers procedures to monitor systems performance and integrity. Support Emerging Technologies and Products; Monitors the industry to gain knowledge and understanding of emerging technologies. Must have GCP and Big Query experience Should have Power BI, Microservice Architecture, SQL Server, DB2, Spring Boot, JSON, Java, C#, AMQP, AzureAD, HTTP, readme documentation. Should be proficient in GIT, Scrum, and Azure DevOps Basic qualifications: 6+ years of experience with Java, including building complex, scalable applications. 6+ years of experience in Spring Boot, including designing and implementing advanced microservices architectures. 4+ years of GCP and Big Query experience Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator. You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details. Include if in India: Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST

7+ years experience mainframe-based applications development and support. Strong in mainframe development tools: COBOL, Easytrieve, CICS, VSAM, VSE/DOS. Assembler knowledge also required. zOS development experience is required. Strong in VSE tools such as: SyncSort, IDCAMS, CECI, CEDF, FTP, or any other third-party toolset. Client/Server technology skills a plus Working with .TXT, .XLS files and SQL is also a plus, but not required. Working knowledge of systems development life cycle and use of structured methodologies and techniques (Waterfall, Agile). Insurance industry experience in life, health and annuity is desirable.

About the Role We are seeking a highly experienced and visionary Global Head Enterprise Applications to lead our enterprise applications strategy, governance, and delivery across the organization. This is a critical global leadership role responsible for ensuring that core applications such as ERP, CRM, HRMS, and other business platforms deliver maximum value, efficiency, and innovation to our business operations. The role requires strong expertise in enterprise systems within a process manufacturing environment, combined with the ability to drive large-scale global transformation initiatives. Key Responsibilities Develop and implement the global applications strategy in alignment with business goals. Oversee MS based applications, CRM (Salesforce or equivalent) and HRMS platforms. Drive process standardization and harmonization across geographies and manufacturing plants. Establish governance frameworks for enterprise application lifecycle management. Ensure high availability, scalability, and performance of business-critical applications. Manage vendor relationships, licensing, and contracts for enterprise applications. Drive change management, training, and adoption to maximize business value. Ensure compliance with global regulations (SOX, GDPR, ESG reporting) and align with information security standards. Qualifications Bachelor’s or master’s degree in engineering, Computer Science, or related field. 15+ years of progressive IT experience with 8+ years in enterprise applications leadership. Proven track record of leading global ERP/CRM transformations. Experience in container glass or process manufacturing industry preferred. Strong leadership, communication, and cross-cultural collaboration skills. Knowledge of Industry 4.0, IoT in manufacturing, AI/ML, and Digital Twins is an advantage. Key Competencies Strategic and operational leadership. Expertise in ERP, CRM and HRMS platforms. Strong business process knowledge in manufacturing, supply chain, quality, HR and finance. Stakeholder engagement and vendor management. Global mindset and ability to lead diverse teams.

Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principleswith focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience

Once You Are Here, You Will: Expertly write code, create unit tests, assist with testing, assist with debugging, and assist with documentation Participate in scrum ceremonies, and coordinate with your team Mentor senior developers. Lead establishment of team best practices Lead technical strategy Technical point of contact for the engineering team Client communication Managing a team of 2-3 developers Developing talent on your team Basic Qualifications: 7+ years of experience working in .NET technologies 4+ years of experience working with Angular 4+ years delivering quality front-end code without oversight 4+ years querying SQL and NoSQL Databases Ability to set up infrastructure, with help, in a cloud environment 1+ years of experience leading a team of at least 2 developers Preferred Skills: Comfortable consuming REST or GraphQL APIs Detailed knowledge of git Comfortable working in scrum teams Strong verbal communication skills Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator. You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details.

CICS Screens, VSAM, IBM JCL, COBOL - SWET FMRJP00035247 SWET- Software Engineer in Test 3 (6-9 Years) Primary Skills (Must Have) Experience with CICS Screens; Data sets; TSO; Mainframe, PROC, GDG, VSAM; IBM JCL, COBOL, SPUFI, FILE-AID, SORT, Endeavor, IDCAMS, SDSF & Query skills. Secondary Skills (Good to Have) - Experience with Ops Cycle; Mainframes Automation, IBM Utilities, Selenium or API Automation Role Expectations You will apply proven leadership, analytical, problem-solving and quality assurance/testing skills to enhance and validate the quality of the software solutions You will be effectively communicating with stakeholders and providing up to date status of delivery Actively participate in product release cycle, daily stand up as well as helping team with tactical activities like code review, design optimization etc. Work closely with IT Product/Application teams in technology selection, evaluation, recommendation and configuration Build and maintain effective relationships with product managers, WI architects and technical leads for individual products Evaluate and recommend technology and automation frameworks for flexibility, long-term viability, and time to market Regularly provides guidance, training and mentoring to enable other team members to meet/exceed expectations You will guide the team to build end to end & regression test strategy You will bring in cloud testing expertise You will bring in hands-on experience of working on Agile projects You will spearhead the automation coverage for a given system including building a CI-CD pipeline to help achieve a frictionless digital experience Minimum Experience on Key Skills- 6-9 Years General Expectation1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift3) Flexible to work in Client Location GV, Manyata or EGL, Bangalore4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option5) Expect Full Return to office from Feb/Mar'25 Pre-Requisites before submitting profiles1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup4) Candidates must have real work experience on mandatory skills mentioned in JD5) Profiles must have the companies which they are having payroll with and not the client names as their employers6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons

Product Install\Upgrade Product install\upgrades\maintenance of CICS and MQ. CICS Knowledge Deep understanding of CICS architecture, transaction processing, BMS, and macro-level commands. M Q Administration Expertise in configuring, monitoring, and troubleshooting IBM MQ environments. System Configuration Ability to tune CICS and MQ for performance, reliability, and scalability. Performance Monitoring Use of tools like RMF, SDSF, and SMF to analyze system metrics and optimize throughput. Security Management Familiarity with RACF, encryption, and access control mechanisms within CICS/MQ. Backup and Recovery Knowledge of disaster recovery drills, data replication, and failover strategies. Integration Skills Experience integrating CICS with DB2, IMS, APIs, and middleware like z/OS Connect. Troubleshooting Proficiency in dump analysis, debugging tools, and resolving system anomalies. Documentation & Communication Ability to write clear technical documentation and collaborate across teams. Continuous Learning Engagement with training platforms like IBM Z Xplore and Interskill Learning3. Skills Matrix: Competency Area Skill Focus Proficiency Level Tools / Technologies CICS Administration Region setup, transaction flow, BMS, resource definitions Advanced CICS TS, CICS Explorer, BMS, EXEC CICS, DFH commands MQ Administration Queue/channel configuration, message handling Intermediate IBM MQ Explorer, runmqsc, amqsput/amqsget System Configuration Performance tuning, scalability, reliability Competent z/OS, PARMLIB, SYSIN, SMPE Performance Monitoring Metric analysis, throughput optimization Intermediate RMF, SMF, SDSF, OMEGAMON Security Management Access control, encryption, RACF policies Intermediate RACF, AT-TLS, SAF, Top Secret Backup & Recovery Disaster recovery planning, failover testing Competent DFSMShsm, FDR/ABR, GDGs, HSM Integration and Messaging Middleware and database connectivity Competent z/OS Connect, CICS-DB2, IMS, APIs, MQSeries, WAS Troubleshooting Dump analysis, debugging, root cause isolation Advanced IPCS, Abend-AID, Xpediter, SYSLOG, SYSVIEW JCL & Utilities Batch job scripting, dataset management Intermediate JCL, IDCAMS, IEBCOPY, IEBGENER Documentation Change records, technical write-ups Competent Confluence, SharePoint, Word, Excel

Responsibilities: Operating System Knowledge Deep mastery of z/OS architecture, including IPL procedures, JES2/JES3 configurations, Sysplex management, SMF data collection, and parmlib customization. Programming Skills Proficient in writing and debugging system-level routines and automation: Assembler for exits and control blocks REXX for scripting and batch utilities JCL for job submission, parameterization, and workflow control System Administration Managing hardware and logical resources across LPARs: DASD and tape allocation via HCD/HCM LPAR configuration in HMC Security administration using RACF or equivalent Problem-Solving Skills Analytical troubleshooting of abends, storage hangs, and performance anomalies using: Dump analysis with IPCS SLIP and trace tools System logs and console messages Backup and Recovery Ensuring data integrity and swift recovery with: DFSMShsm policies and recall management FDR/ABR for high-speed backups FlashCopy or virtual tape replication for near-instant restores Performance Monitoring Optimizing system throughput and response times utilizing: RMF and SMF report analysis OMEGAMON or BMC MainView dashboards WLM classification and tuning Networking Knowledge Configuring and supporting mainframe connectivity: VTAM and SNA definitions TCP/IP stack on z/OS OSA adapter and Coupling Facility communication Documentation and Communication Producing clear system diagrams, runbooks, and upgrade plans, while collaborating with application teams, storage, networking, and security groups. Continuous Learning Staying current on IBM Redbooks, z/OS release notes, firmware updates, and attending vendor training (IBM, Broadcom, BMC) or industry conferences. Software Maintenance & Upgrade Tools Executing OS and product upgrades with industry-standard utilities: SMP/E for PTF, APAR, and deliverable management z/OSMF workflows for streamlined maintenance Broadcom (e.g., Topaz), IBM, and BMC tooling for fix management and compliance reporting Project Management & Hardware Refresh Planning and leading hardware refreshes, feature activations, and migrations with minimal downtime, including IPL scheduling, vendor coordination, and change-control governance.

Key Responsibilities: Design and develop custom business applications using Power Apps (Canvas and Model-Driven). Review existing Nintex workflows, forms, and InfoPath solutions. Migrate workflows from Nintex to Power Automate and forms to Power Apps (Canvas/Model-driven). Build and optimize automated workflows using Power Automate.Integrate Power Platform solutions with SharePoint, Microsoft Teams, Dynamics 365, and other Microsoft 365 services. Collaborate with business users to gather requirements and translate them into technical solutions. Maintain and enhance existing Power Platform solutions. Ensure data integrity, security, and compliance across applications. Document solutions and provide user training/support as needed. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Systems, or related field. 4-8+ years of experience Proficiency in Microsoft Power Platform (Power Automate, Power Apps, Dataverse) and Kwizcom. 4-8+ years of experience with Nintex Workflows & Forms (on-premises & cloud). Strong SharePoint Development Experience Strong understanding of Microsoft Dataverse, SharePoint, and Office 365 ecosystem Experience with custom connectors, API integration, and Power Platform governance. Familiarity with APIs, REST services, and custom connectors. Knowledge of Azure Active Directory (AAD), PowerShell scripting, and security concepts. Excellent problem-solving and communication skills

End to End Asset Management Life Cycle Experience in Hardware assets. Create and Update asset records in the Asset Database accordingly throughout all stages of asset lifecycle Experience in HAM processes including IMACS and others. Interact directly with internal stakeholders to obtain relevant data in required forms to manage hardware asset inventory. Utilize Data analysis tools and techniques like MS Access, MS Excel. Perform data reconciliation among asset inventory and various other sources. Ensure quality and timely delivery of customer requirements. Generate specific and ad-hoc operational reports. Perform various Hardware Asset Management duties as assigned. Highlight challenges identified in day to day operational work and suggest improvement ideas. Ability to work independently with minimal supervision. Attend regular calls/meetings with operational stakeholders. Location - Bengaluru,India,Noida,Chennai,Pune,Hyderabad,Coimbatore

Required Experience: 3-5 Years of Experience in Service Cloud the responsibilities & technical skills as noted elsewhere. Salesforce Specific Design, Develop, and Implement Solutions & Integrations: Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC). Implement automation using Salesforce Flow, Process Builder, and Apex triggers. Implement best practices for data management and security. Participate in code reviews and receive/provide constructive feedback. Implement analytics and tracking solutions to gather user behavior data. Configures and Customizes Salesforce Environments: Including workflows, security models, automation, and reporting tools Configure Salesforce security models, including roles, profiles, and sharing rules. Implement Salesforce DevOps Strategies: Including CI/CD pipelines, version control, and automated deployments. Implement CI/CD pipelines using tools like Copado, Gearset, or Jenkins. Manage version control using Git or similar tools.

Java Developer: Contribute to all stages of software development lifecycle Design, implement and maintain Java-based applications that can be high-volume and low-latency Analyze user requirements to define business objectives Envisioning system features and functionality Define application objectives and functionality Ensure application designs conform with business goals Develop and test software Identify and resolve any technical issues arising Create detailed design documentation Propose changes to current Java infrastructure Develop technical designs for application development Develop multimedia applications Write well designed, testable code Conducting software analysis, programming, testing, and debugging Manage Java and Java EE application development Develop documentation to help users Transforming requirements into stipulations Prepare and produce releases of software components Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

Role : Senior DevOps Engineer Function : DevOps (AWS/Azure/GCP) Work Location : Vadodara, Gujarat Who are you You are a dynamic, enthusiastic, and solution-driven DevOps Engineer with a strong background in deploying and managing cloud-native applications and infrastructure. You excel in designing and implementing robust CI/CD pipelines to automate software delivery processes. Your expertise includes configuration management, containerization (e.g., Docker, Kubernetes), and orchestration of cloud resources. You possess a solid understanding of infrastructure as code (IaC) principles, leveraging tools like Terraform or CloudFormation to maintain scalable and reliable systems. Qualifications : Educational Background: Bachelors or Masters in Computer Science, Engineering, or a related field. Core Expertise: Proven experience in DevOps and CI/CD pipeline design, automation, and optimization. Strong understanding of computer science fundamentals, including data structures, algorithms, and software design. Excellent problem-solving, analytical thinking, and communication skills. Leadership: Demonstrated ability to mentor team members and foster a culture of collaboration. Excellent communication and collaboration skills Technical Skills Required : CI/CD Expertise: Proven track record of building and optimizing CI/CD pipelines using tools like Jenkins, GitLab CI, CircleCI, or GitHub Actions. Hands-on experience with infrastructure as code (IaC) tools such as Terraform, Ansible, or CloudFormation. Containerization & Orchestration: Strong knowledge of Docker and Kubernetes for scalable application management. Cloud Platforms: Experience with AWS, Azure, or GCP, including their CI/CD and automation services. Scripting & Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell to automate infrastructure tasks. DevSecOps: Deep understanding of secure coding, access control, and continuous monitoring practices. Monitoring & Observability: Expertise with tools like Prometheus, Grafana, ELK Stack, or Splunk to ensure system reliability and performance. Nice to have Skills Experience with multi-cloud and hybrid cloud environments. Expertise in optimizing CI/CD pipelines for both performance and reliability. Familiarity with emerging DevOps tools and practices, such as GitOps, policy as code, or serverless architectures. How your day might look like As a Senior DevOps Engineer, you will play a critical role in driving applied DevOps practices and operational efficiency across our product lines. You will: Lead and mentor a team focused on implementing CI/CD pipelines, automation, and DevSecOps practices. Collaborate with hardware, software, and platform teams to design and optimize tools, processes, and technologies that bring our products to life. Develop and implement infrastructure automation, monitoring, and scaling strategies for production environments. Influence the adoption of best practices for secure, scalable, and reliable infrastructure. Your contributions will directly enhance the speed, quality, and reliability of our product deployments. Why Join Us Now? This is a fantastic opportunity to join a growing DevOps team and lead the way in driving secure, automated, and reliable deployments for products that impact lives. If you are ready to lead transformative DevOps practices and be part of our journey to build world-class technology, apply today

Role Overview: At EY, you will have the opportunity to build a career tailored to your uniqueness, supported by a global network, inclusive culture, and cutting-edge technology. Your individual voice and perspective are highly valued to contribute to EY's continuous improvement. Join the EY team to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Provide day-to-day Application Management support for SAP Applications, handling service requests, incident management, enhancement requests, change management, and problem management as a Level 2 or 3 Application Management Specialist. - Collaborate with internal and external stakeholders to gather requirements, assess business needs, and offer advice on SAP FICO solutions and designs. - Develop and maintain documentation, including configuration details, user guides, and test scripts. - Work closely with customers and teams to ensure prompt resolution of issues and requests. - Manage change requests by understanding new business requirements clearly. - Resolve defects and conduct defect analysis related to SAP FICO. - Stay updated on industry trends, emerging technologies, and SAP best practices to enhance operational efficiency through automation and innovation. - Participate in on-call rotation and provide off-hours support as necessary to ensure the availability and reliability of critical SAP systems. - Be available to work on shift hours based on client requirements. Qualifications Required: - Bachelor's degree in a related technology field (Computer, Engineering, Science, etc.) or equivalent job experiences. - 1-3 years of experience in one or more areas within SAP FICO, preferably with global clients. - Responsible for providing support for SAP FICO module incidents to minimize disruptions to operations. - Analyze incidents raised by users and provide solutions for incident resolution. - Understand business needs and deliver solutions to streamline processes for efficiency. - Possess cross-functional communication skills and experience in offshore/onsite models. - Ability to work with minimal guidance in time-critical environments. - Flexibility in managing work hours due to the dynamic nature of Application Management work, including the ability to work shifts and be on call for critical business requirements. Additional Company Details (if present): EY is dedicated to building a better working world by creating long-term value for clients, people, and society while fostering trust in capital markets. With diverse teams across over 150 countries, EY provides assurance and helps clients grow, transform, and operate through data and technology-enabled solutions. EY's services span across assurance, consulting, law, strategy, tax, and transactions, focusing on asking better questions to address complex global challenges.,

Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description: Provide L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Calling all innovators find your future at Fiserv, Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved If you want to make an impact on a global scale, come make a difference at Fiserv, Job Title Specialist, Application Support Monitoring, Transmission, ACH Processing, Share Draft Processing, Day End Processing, Vendor Engagement (Fiserv & External), MoveIT Thank You For Considering Employment With Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable), Our Commitment To Diversity And Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law, Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions, Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address, Show more Show less

Position's Overview Currently seeks an Help Desk Senior Associate to join our team in Noida.Position's General Duties and TasksIn these roles you will be responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areasRequirements for this role include:Excellent English is written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders4,50,000 Strong troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include: Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc.

Strong Experience in Vantage PAS for Life insurance domain Strong expertise in technical specification writing Strong knowledge for Cobol, JCL, CICS, VSAM, DB2, JCL and other MF tools Excellent communication skills Strong knowledge of Life Insurance products as Term or Whole Life or Annuities Strong exposure working with USA Life Insurance clients Strong experience in Agile methodology LOMA certifications are desirable.

A group company within NTT DATA currently seeks a Pega System Architect (CSA) to join our Pega digital practice . Reporting to the solution/delivery leadership. The person will have experience in Pega Low-Code-Approach using Pega App Studio, Pega DCO, conducting elaboration sessions, and the working with Lead System Architect and Business Team, project teams on the business requirements but also how to best express requirements and design based on industry knowledge. The ideal candidate must have a strong technical, be hands-on, and come prepared and ready to lead Pega projects senior system architecture steam, learn and explore new capabilities of Pega technology. Strong business acumen along with strong communication skills (both oral and written) is an absolute must. Certified System Architects are expected to think independently, but also must value teamwork as they define first-rate software solutions in a collaborative setting. Specific responsibilities of the new Pega Certified Senior System Architect will be: Drives design and development for major components of focused solutions. Ensures work is delivered by following technical, functional, performance and business requirements as well as best practices as defined by the team/organization/industry Has an advanced understanding of PEGA PRPC V7.X/8.X tools. Knowledge of PEGA PRPC architecture Ability to Translate business requirements into design/application builds Responsible for Performance and Code Quality. Implement/Improve automation (in Code, Test, Deployment). Support QA processes and deployments. Adhere and Deliver the duties as assigned by supervisor Contributes to best practice definitions. Analyzes, Identifies, and logs enhancements/bugs for PEGA PRPC Drives delivery of assigned tasks on schedule Leads and participates in project teams Uses and promotes the use of best practice project management and testing tools by working in an Agile-SCRUM based work environment. Excellent communication skills Should be self-driven and a team player Work collaboratively with a willingness to listen and work in the fast-paced challenging environment. Experience in working with onsite teams. Creative thinking, self-starter with strong analytical and problem-solving skills. Education and Experience: Minimum of 3+ years hands on experience in developing applications using PRPC. Very good analysis and debugging skills Pega CSA certification Excellent communication skills Good knowledge about any one of software development methodologies Travel: Willingness to travel. Degree: Master or bachelors degree in relevant areas. Nice to Have; (But not a must) Knowledge of Latest Pega Capabilities Knowledge of Pega Express Methodology Knowledge of creating UML diagrams for business process modeling. Knowledge of requirement management tools like JIRA, DevOps Knowledge of Agile Methodologies Hands on experience on 6.x, 7.x, SOAP/REST, XML, Oracle etc Working exposure on Pega 8.x version Domain knowledge in Financial, Healthcare or Insurance sector

4+ Years of experience ITIL AWS SQL Java/Spring Boot (or any programming language understanding)Kubernetes (added advantage)

7+ years of IT experience Kore.ai Bot developer with experience in Java & Micro services Key Responsibilities: Develop, implement, and maintain AI/ML models using Java-based frameworks and libraries. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Optimize machine learning algorithms for performance and scalability. Integrate ML models into existing Java applications and APIs.

We have an immediate need for an experienced QA who specializes in Automation and Manual testing to assist our client with the continuous growth of their company. Why the Role Is Important: You will be responsible to be a part of the testing team and making sure we deliver beyond client expectations. Our clients need to know they can trust the deliverables and services NTT DATA delivers and you will maintain our reputation for reliability. We will make sure to equip you with the required tools you need to exceed expectations in our projects. Once You Are Here, You Will: Liaise with managers to ensure that the test plan aligns with the overall project Deliver detailed reports to all levels of stakeholders, discussing progress and addressing any issues that have been identified Be a part of the team and assist with the overall project delivery Required Skills & Qualifications: At least 8+ years' experience within the testing domain In depth knowledge of software testing (manual and Automation) Prior knowledge about nCino(LOS) as a system is mandatory Manual web-based and API testing using POSTMAN tool and automation of scripts using common automation tools like selenium. Designed the Requirement Traceability Matrix from the given user stories by creating the high-level scenarios from the acceptance criteria and corresponding low-level scenarios/test cases following the different types of testing methodologies. Perform Smoke and Sanity testing on the build-drops. Perform different types of Black Box testing on the given stories. Performed high-level end-to-end testing (Integration) of the entire application to ensure no critical break in the flow. Take part in the Defect Triage Call to discuss the validity of the bug. Raise defects based on failing acceptance criteria using JIRA Attend all Agile ceremonies including Daily Stand-ups, Sprint Planning, Review/Demo, and Sprint Retro. Also took part in estimation during the planning phase. Attend 3 Amigos meetings and clarify all the doubts regarding acceptance criteria and scope of testing of specific features. Preferred: API/ nCino LOS services testing experience. Ideal Mindset: Flexible, open minded approach to work and a willingness to learn Communication, group dynamics, collaboration and continuous improvement are core being best practice driven Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully

Varicent ICM Developer A minimum of 5 to 7 years of experience working with Varicent ICM. Proven expertise in development efforts related to Incentive Compensation Management (ICM). Experience with migrating to Varicent ICM Cloud is a significant advantage. Strong functional knowledge of agency commissions management within the Life Insurance sector, including an understanding of hierarchies.

Role Scope / Deliverables: Resource should be strong in E1 functional modules viz. OTC, Procurement, Manufacturing and work with the business and IT analysts and CSV to prepare test cases for integration and UAT test cycles. In addition to test management, resource has to work as SQA lead and follow the processes laid out and work on the necessary documentations, meetings & report outs etc. Resource should have excellent communication skills, interpersonal skills and ability to work with cross functional teams effectively. Resource should be strong in SDLC and PMF processes and should have worked in Waterfall and Agile projects. TOSCA automation experience is an added advantage. Key Skills: E1 functional (OTC, Procurement, Manufacturing, Finance etc.)CSV - GxP processMicrofocus ALMCompliance Microfocus ALMJiraMicrosoft OfficeTOSCASAP SD, MM, PP, FICO etc.PMF - Waterfall, AgileSDLC