731 Software Support Jobs

The Position is with a MNC Software co in Gurgaon . The candidate should be Btech BCA/ BBA with 0-2 years of experience Fresher can apply . The candidate should be able to provide remote, proactive system monitoring and support to customers for vendor software issues and application Using ticketing system to maintain and troubleshoot customer's technical issue. The candidate should be good in English spoken and written skills

Your future role Take on a new challenge and apply your software development expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and forward-thinking teammates. You'll play a key role in developing and delivering microservices, ensuring detailed design, implementation, and documentation of features. Day-to-day, youll work closely with teams across the business, including the Software Manager, Program Manager, Lead Architect, and Tech Leads, contributing to the entire software development lifecycle and much more. Youll specifically take care of software modules' detailed design and coding, as well as module testing and verifications, but also support software an...

Role & responsibilities Highly skilled Senior Software Engineer to manage and maintain our ERP system, SAP Business One (SAP B1), and other critical software applications. This role involves managing and maintaining ERP systems (primarily SAP Business One), supporting various business applications such as NX, SolidWorks, and PolyWorks, and developing custom reports usin g Qlik Sense and SQL. Key responsibilities include troubleshooting software-related issues, coordinating with vendors, leading a small support team, providing user training, and ensuring optimal system performance. Preferred candidate profile

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Quality Management Good to have skills : Quality Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role is responsible for understanding and delivering client & customer requirements in terms of Quality and Performance.1. Knowledge of Transaction Monitoring Process2. Candidate should have good Communication skills.3. Ability to provide effective feedback and coac...

Job Title: Technical Assistant Imaging and Camera Calibration Role Overview: We are seeking a hands-on Technical Assistant to support our machine vision and 360 sensing product lines. The role involves executing established camera calibration pipelines, capturing and processing datasets, and assisting in ground truth data collection for model training. You will also support practical field experiments to test camera performance, and maintain accurate records for datasets and project activities. Key Responsibilities: Operate and execute camera calibration processes for depth cameras. Capture and process datasets as per defined protocols. Conduct ground truth data collection activities. Assist...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Quality Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role is responsible for understanding and delivering client & customer requirements in terms of Quality and Performance.1. Knowledge of Transaction Monitoring Process2. Candidate should have good Communication skills.3. Ability to provide effective feedback and coaching to improve ...

Strong in US client handling, including voice and text. Good technical skills in networking and software installation. Interested to work in night shifts with work from office. Job location : Chennai & Kaup Send your resume : mohanrajk@desicrew.in

Key Responsibilities: Provide first-level support to customers using our ERP software for hospitality operations (e.g., PMS, POS, Inventory, Finance). Troubleshoot and resolve software issues via phone, email, chat, or remote sessions. Log and track support tickets using the helpdesk system. Collaborate with internal teams (Product, QA, Development) to escalate and resolve complex issues. Guide customers through system functionalities, updates, and best practices. Ensure timely follow-up and closure of support requests. Maintain high levels of customer satisfaction and professionalism. Ability to work independently and manage multiple tasks. Fluency in English & Hindi

Qualification (Degree, Certifications, etc.) - BCA, B.Tech Skills Required (Technical, Soft Skills, Tools, etc.) - Basic Computer Knowledge , Technical skills, S/w & H/w knowledge, database and scripting. Experience Level (Years & Relevant Industry Experience) - Fresher/Experienced can be considered. Job Responsibilities (Key Duties & Expectations) Troubleshooting Issues reported by Customers. Respond to support tickets, calls, or emails and guide Customers through solutions. Maintain detailed records of issues, resolutions, and system changes for future reference. Monitoring & maintaining system health and perform routine maintenance to prevent issues. Work with other functions to escalate ...

L1 - Support Analyst Skills : Communications IT & Relevant Exp. 0 1 year Domain Experience Insurance (good-to-have) Job Duties / Responsibilities - Good written and Verbal communication - Exposure to IT applications - Build sound understanding of the supported application estate. - Resolve Support Tickets strictly in a timely manner. - Willing to work in 24*7 shift - Incident Management - Service Request Fulfillment - Monitor Application Performance & Batch Jobs - Keep documentation current and prepare SOPs for routine tasks - Collaborate with internal & external teams to provide end-to-end resolution across Application issues Skills (Good-to-have) - Familiarity of commonly used Software Pro...

Experience: 2 to 4years Mandatory skills- SQL Server Preferred Skills: - Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement: - Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only)

As an experienced candidate with a minimum of 1+ years in Software Support or hands-on experience with Tally, Marg, Busy, Quick Books, or any other ERP software, your role will involve creating and maintaining a positive and professional learning environment. Your knowledge of the internet, MS Excel, and Word is essential for this role. Your key responsibilities will include: - Providing first-line technical support to software users via phone, email, or chat. - Diagnosing and troubleshooting software-related issues reported by customers. - Guiding customers through step-by-step solutions for software problems. - Escalating complex issues to higher-level technical support or engineering team...

So, what’s the role all about? The Senior Cloud Transformation Engineer works as an operational resource for a specific software application or suite of applications and accompanying infrastructures. This includes implementation of new systems as well as providing mid-level and escalation support for other groups and working to resolve production issues in conjunction with development, operational, and architectural resources. How will you make an impact? Supports NICE Engage and Multi-ACD . Understand AudioCodes Configurations and work with AudioCodes for resolutions and bug fixes. Know how PBX Cisco, Avaya and others work and integrate CTI Integration and SIP troubleshooting. Familiar with...

As an IT Support Specialist, you will be responsible for providing on-site support for computer hardware, software, and networking-related issues. Your key responsibilities will include: - Diagnosing and troubleshooting system problems (hardware/software). - Performing installation and configuration of operating systems, application software, antivirus, etc. - Setting up and maintaining LAN, internet connectivity, and basic network infrastructure. - Maintaining system performance and security updates. - Coordinating with vendors for hardware replacement or service support. - Keeping logs for daily tasks and issue resolutions. To qualify for this role, you should meet the following eligibilit...

WORK FROM OFFICE - GURUGRAM SECTOR 33 MONDAY-FRIDAY - 5:30 PM-2:30 AM (NIGHT SHIFT) Job Summary: We are seeking a highly motivated and detail-oriented Implementation Engineer to join our dynamic team. As an Implementation Engineer, you will be responsible for the successful deployment and integration of our solutions into client systems. This role requires technical expertise, strong problem-solving skills, and excellent communication abilities to ensure our solutions meet client requirements and are delivered on time and within scope. Key Responsibilities: • Solution Deployment & Integration: Work with the project team to Onboard Client, configure, and integrate clients Apps according to sp...

The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Lev...

Job Profile We are looking for a Customer Support Executive (Female) to join our team! She will handle day-to-day tasks, Provide timely response to customer feedback or enquiries. Attend to customers' email and phone enquiries professionally and amicably. Liaise and coordinate between vendors to ensure the Campaign requirements are met.Assist with documentation tasks such as data entry, filing documents, and preparing reports.Your responsibilities will cover both Back office support and direct communication with customers across various platforms. Role & responsibilities: This is a full-time on-site role for a Customer Support Executive located in Navrangpura, Ahmedabad. In this role, you wi...

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software products. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide insights to improve product quality and user experience. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support fo...

At IDEMIA, we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more ...

We are seeking experienced SQL Database Developers to join our global IT team. As a Database Developer, you will be responsible for designing, developing, testing, improving, and maintaining both new and legacy databases. This role will involve close collaboration with software developers, administrators, and clients, ensuring optimal data delivery and system consistency. Key Responsibilities: Design stable, reliable, and high-performance database systems. Optimize and maintain legacy systems and existing databases. Modify databases according to requests and perform necessary testing. Solve database usage issues and malfunctions. Liaise with developers to enhance applications and recommend b...

Responsibilities: * Manage IT infrastructure and software applications * Collaborate with team on project implementation and maintenance * Troubleshoot hardware and network issues * Provide desktop administration and support Health insurance Provident fund

Responsible for supporting the activities of the function to ensure effective maintenance and smooth functioning of IT systems and infrastructure. Conduct periodic backups of servers / databases to prevent data loss from any system failure.

Myridius x Aethereus is looking for Technical Support Analyst (AI Tooling) to join our dynamic team and embark on a rewarding career journey As a Support Staff member, you will play a crucial role in providing assistance and support to various departments within the organization This position involves a range of administrative and operational tasks to ensure the smooth functioning of daily operations Key Responsibilities:Administrative Support:Assist in handling routine administrative tasks, including data entry, filing, and document management Manage phone calls, emails, and correspondence on behalf of the department Facility Management:Oversee the organization and cleanliness of workspaces...

To provide L1/L2 support for Lawson-Financials ERP V10(On-Prem) in OS/400 with database technology DB2. In-scope modules of Core Transaction Processing - Enterprise Financial Management (AP, MA, PO & GL) - Inventory - Costing General requirements Provide L1 and L2 support for the Application Maintenance engagement which is heavy off-shore Nature of the work predominantly handling - Access, psw, sign on etc, application down incidents and user requests with interface issues / Printers / reports. L2 issues w.r.t timely processing of invoice jobs, Pos, functional issues etc., Before getting into L1/L2 Support, person should be able to take KT as needed as per the defined process, provide steady...

Role: Manager / Senior Manager- IT & ERP Exp 10-15 Years Location: New Delhi / Gurugram Qualification: BE/B Tech/ BCA/ MCA Preferred Role Objective: We are seeking a highly skilled and experienced Manager of IT Infrastructure Administration to lead our IT infrastructure and support operations within our corporate environment. The ideal candidate will possess a comprehensive understanding of IT systems, infrastructure, and administration, with a proven track record of success in managing complex IT environments. Key Job Responsibilities: Deployment, Implementation and Customization of ERP Module Farvision Setup and configuration of new Projects/Business Units/Workflows etc. ERP data rectifica...