1339 Software Support Jobs

Responsibilities: Manage software/technical issues via phone, email & chat Maintain product documentation & knowledge base Collaborate with development team on bug fixes & improvements Annual bonus

provides technical help for hardware, software, and network issues via phone, chat, or in-person, handling everything from new user setup and installations to complex troubleshooting, system updates, security, and documentation.

Responsibilities: * Collaborate with cross-functional teams on ERP projects * Provide technical support for ERP systems during implementation & maintenance * Troubleshoot software issues promptly & efficiently

Technical knowledge in trouble shooting,S1 installation,installing kodak scanner,handle oracle db issues

Position: IT Support Key Performance Area: 1. Provide first-level technical support for hardware, software, and network-related issues 2. Install, configure, and maintain desktops, laptops, printers, and peripheral devices 3. Installations of projectors and smart board 4. Troubleshoot operating systems, applications, and internet connectivity problems 5. Maintain and update systems, antivirus software, and security patches 6. Support classroom/office IT infrastructure, including projectors and smart boards 7. Manage user accounts, email setup, and access permissions 8. Maintain IT inventory and documentation of issues and resolutions 9. Coordinate with vendors and service providers for repai...

NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monit...

Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, addressing customer concerns and ensuring timely resolution. Collaborate with the development team to escalate and resolve complex technical issues. Manage and prioritize support tickets, ensuring prompt and professional responses. Provide expert guidance on product features and best practices, helping customers make the most out of the software. Training & Onboarding: Conduct product training sessions (via webinars, video calls, or on-site visits) for new customers to ensure smooth adoptio...

Urgent Requirement For BPO(International Process) Jaipur:aipur Salary:25k to 42k Shifts- Rotational Shifts, 24*7 Graduates, Undergraduate Excellent Communication Skill Required Both Side Cab Facility 15 Days Accommodation-Rs 10000 Relocation Bonus Required Candidate profile Immediate joiner Fresher also applies Only work from the office Interview mode: Virtual The BPO industry is a priority Excellent communication skills required Perks and benefits Both Side Cab Facility 15 Days acmdns 10k Bonus

Responsibilities: * Collaborate with development team on software updates and enhancements * Manage application lifecycle from implementation to maintenance * Provide technical assistance via phone, email, or chat Provident fund Health insurance

Provide technical, application support to software users. Handle client queries via calls, emails, tickets. Troubleshoot software issues, escalate if required. Maintain support records, documentation. Coordinate with internal =teams for resolution. Required Candidate profile 0–2 years experience in IT/software support preferred Basic knowledge of software applications, systems Good communication, problem-solving skills Willingness to learn and work in a team environment

Responsibilities: * Collaborate with development team on product improvements * Manage customer queries via phone, email & chat * Provide timely solutions within SLA * Maintain high NPS through effective communication Provident fund Health insurance Maternity policy

Description: NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involve...

Hands-on experience managing Microsoft 365/CRM Skilled in CRM administration maintaining IT security policies Knowledge of data security Daily support experience for users on Microsoft 365 and CRM tools. Proficient in MS Excel problem-solving.

Job Description: We are looking for motivated and enthusiastic fresh graduates to join our IT team. The candidate will support software development, system maintenance, application support, and client-related IT activities. This role offers an excellent opportunity to learn and grow in an IT environment. Role & responsibilities : Assist in software development, testing, and deployment activities Provide application and technical support to internal teams or clients Analyze and resolve basic technical issues Prepare technical documentation and reports Collaborate with team members to deliver project requirements Follow company policies, processes, and quality standards Learn new technologies ...

Job Title: Technical Support Representative Experience: Fresher Employment Type: 1-Year Contract Working Days: 5 Days Working Shift Time - Rotational Shift Job Role & Responsibilities: Provide technical support Assist clients with troubleshooting and resolving technical issues. Demonstrate excellent written and spoken communication skills. Understand and follow business processes efficiently. Apply analytical and logical skills to problem-solving. Work in rotational shifts covering 24x7 operations (weekends, evenings, holidays, and 3rd shift included). Maintain a professional and positive attitude while interacting with clients and team members. Education & Eligibility: Graduate in BCA/BSC C...

Job Description Job Title: Desktop Support Location: Pune, India Experience: 1 to 3 Years Notice Period- Immediate or Serving Notice period Only interested and serious candidates apply for the position. Job Summary: As a Member of the IT Team, the role is focused on diagnosing and resolving end user PC/Applications Problems, and fulfilling IT related requests, for the Onix team. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner. Responsibility: You will install, repair and analyze hardware, software, and peripheral equipment, following design or installation specifications. You will comply with...

Seeking 1–3 yrs IT graduate for customer support role with SQL knowledge. Handle phone, email & chat queries, identify needs, troubleshoot issues, update databases, report bugs, share feedback, follow up with customers, and submit daily work reports

Urgent Requirement For BPO(International Process) Jaipur:aipur Salary:25k to 42k Shifts- Rotational Shifts, 24*7 Graduates, Undergraduate Excellent Communication Skill Required Both Side Cab Facility 15 Days Accommodation-Rs 10000 Relocation Bonus Required Candidate profile Immediate joiner Fresher also applies Only work from the office Interview mode: Virtual The BPO industry is a priority Excellent communication skills required Perks and benefits Both Side Cab Facility 15 Days acmdns 10k Bonus

Responsibilities: * You will be provided Training * Maintain customer satisfaction through timely resolutions. * Provide software & ERP support via phone, email & chat. * Document solutions for knowledge base. * Call 7603068304 / jobs@edpsoft.cob

Why Choose Bottomline Are you ready to transform the way businesses pay and get paidBottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Tier 1 Customer Support Specialist About the Position: Paymode, LLC is looking for a Tier 1 Application Support Specialist. As a member of the Customer Support Team, you will be responsible for providing exceptional, front-line support to b...

Position: Customer Support Executive Location: Surat (Work from Office) Experience: Fresher to upto 4 years About the company: At Suvit , were transforming how Indias accounting and financial ecosystem works. As a leading Fintech SaaS platform, we help CA firms and businesses automate repetitive tasks, eliminate manual errors, and boost operational efficiency. With thousands of active users and strong year-on-year growth, Suvit is becoming the go-to automation partner for modern finance teams. We are a young, ambitious, and rapidly expanding product company headquartered in Surat. Joining Suvit means working with passionate innovators, taking ownership, and contributing to a product that imp...

Onit is growing and we are in need of an experienced Software Support Analyst I. The role provides world-class technical support via phone, email and online, for clients utilizing Onit s suite of products. We are seeking someone who enjoys solving problems for other people, has a strong technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a clear, simple manner. Key Responsibilities Supporting the effort to ensure the highest levels of client satisfaction with our products and services, the Software Support Analyst will have the following responsibilities and duties: Provide front-line and ongoing technical support for Oni...

Hi Folks, We are urgently hiring for the below positions L1/L2 Support Analyst Managed Services (Everest CMS Platform) Role Overview The L1/L2 Support Analyst will provide Tier-1 front-line support for a custom-built Everest PHP/LAMP CMS platform used by US-based automotive franchise dealerships. This is a low-complexity, high-volume support role focused on timely response, accuracy, customer service, and working within established templates and tools. The role requires CST coverage (9 AM5 PM CST) with some resources supporting until 7 PM CST. Key Responsibilities 1. Ticket Handling (Tier 1 Support 95% Everest Website Platform) Respond to and resolve incoming HubSpot tickets within 23 hours ...

Responsibilities Provide L2 and L3 front-end support for various software applications and systems. Deliver exceptional software support, resolving technical problems efficiently and effectively. Address and resolve issues on client devices, ensuring minimal downtime and disruption. Manage and support Intune environments. Conduct remote problem-solving sessions to assist clients with technical issues. Collaborate with team members to develop and implement solutions for complex technical problems. Maintain detailed and accurate documentation of support activities and solutions provided. Communicate effectively with clients and team members, ensuring a clear understanding of issues and solutio...

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.