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Hiring For Universal Locomotive Driver For Rail Cargo Austria
2coms

4.0 - 9.0 years

Kolkata

Work from Office

SUMMARY UNIVERSAL LOCOMOTIVE DRIVER Location: Austria Overview Operates freight locomotives, prepares trains, and ensures safe rail operations under Austrian/EU standards. Age: 19-44 Weekly Hours: 38.5 (Shift-based -day/night, weekdays, weekends, public holidays) Training Duration: 52 weeks Salary: 37,235/year (trainee); 47,100/year post - training Key Duties: Drive trains on mainlines and regional routes Conduct brake tests and pre-departure checks Monitor ETCS and signaling systems Identify and troubleshoot faults Coordinate with dispatch and control centers Requirements Full 1-year locomotive driver training Fresher and experienced both can apply Train Driver License (after training) Germ...

Posted 5 days ago

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Principle Electrical Engineer - Central Engineering
Schneider Electric

0.0 years

Bengaluru, Karnataka, India

On-site

We are looking for a talented and passionate internal electrical engineer to become part of our team. This role will be within Central Engineering, focusing on Power systems. The chosen candidate will have the responsibility of aiding in the engineering of customized low voltage and medium voltage equipment. The ideal candidate is well-versed in engineering of low voltage and or medium voltage ETO equipment. What will you do Designing electrical systems and components. Developing and testing prototypes. Collaborating with the engineering team. Troubleshooting electrical issues. Providing technical support to team members. Ensuring that projects are completed on time and within budget. Examin...

Posted 6 days ago

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International BPO : Chat Support : 3.7 LPA : Grad : 5 Days Work : Call
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

New delhi, Gurugram, Delhi / ncr

Work from Office

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...

Posted 6 days ago

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Sr Associate : International Voice : Customer Support : 3.6 LPA
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...

Posted 6 days ago

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Senior Analyst
eClerx

2.0 - 4.0 years

Mumbai

Work from Office

Job Description: Expectation: As an IT Helpdesk Analyst, candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals. Excellent communication Skills written & verbal Describe Role & Responsibilities : The candidate should have had experience in the following activities: Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, Mobiles, Windows 10, Mac, Outlook, Citrix, email clients and applications. L1/L2 s...

Posted 1 week ago

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Mega Walkin Drive- Service Desk Technical support(International Voice)
Tech Mahindra

0.0 - 5.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

Posted 1 week ago

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Hiring For International Voice Process
Sutherland

0.0 - 1.0 years

Chennai

Work from Office

Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floo...

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Automobile Customer Support (Non voice)@Ahmedabad
Arise Solutions

1.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad

Work from Office

Hiring: Automobile Customer Support 2+ years experience (any field) English communication MUST Salary: 30K – 35KCTC Rotational Shifts | WFO Mechanical/automobile background? You get priority! Only a few seats — first come, best served!

Posted 1 week ago

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Associate Documentation Review
Wipro Limited

0.0 - 4.0 years

Chennai, All india

On-site

Role Overview: As a DOP in Chennai, India, your role involves providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. You will be supporting the process by managing transactions as per required quality standards, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording and tracking all queries received, and following standard processes to resolve client queries. Additionally, you will deliver excellent customer service through effective diagnosis and troubleshooting of client queries, providing product support and resolution, troubleshoo...

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Engineering Services Lead
Accenture

4.0 - 9.0 years

Bengaluru

Work from Office

Project Role : Engineering Services Lead Project Role Description : Lead a team of engineers that develop technical engineering solutions to solve problems and achieve business objectives. Ensure teams are delivering engineering solutions on time, at the right quality and cost. Work across engineering specializations; including manufacturing, electrical or mechanical engineering, structural and stress design, qualification, configuration, and technical management. Assemble resources to deliver engineering or construction projects. Must have skills : Dassault Systemes ENOVIA V5 Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time ...

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Process Associate
Axis Services

0.0 - 3.0 years

0 - 3 Lacs

Hyderabad

Work from Office

Hiring For International Voice Process Role :- Associate Qualification :- Graduation/10+2 Required :- * Min 1yr+experience in Tech Support * Should have experience into up selling and Cross Selling * Delivered real-time technical support for hardware and software (e.g., printer configuration and troubleshooting) * support via inbound calls . shifts :- Night shifts (Fixed Sat/ sun Off) 2-way cab (35 KMS) Walk-in Interview ROI :- HR, Assessment & Ops round. Notice Period :- Immediate Joiners Package :- Freshers :- 3lpa take home 20,000 + incentives & allowances Experienced : 4 LpA take home 24k + Incentives and Allowances

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Hiring For International Voice Support@ Sutherland- Work at Office
Sutherland

0.0 - 1.0 years

Chennai

Work from Office

We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by 9th February. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts. Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur Ch...

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BPO : Inbound Voice Process : 4.2 LPA : Grads and UG : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

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Service Desk Engineer
CIEL HR

3.0 - 8.0 years

Noida

Work from Office

Job Title: Service Desk Engineer Location: Noida_Work from Office Job Summary: We are seeking a proactive and detail-oriented L1 Specialist to provide first-level technical support through our helpdesk. The ideal candidate will have hands-on experience with ServiceNow and a proven ability to handle, track, and resolve user tickets efficiently. Strong communication skills and a customer-first mindset are essential to succeed in this role. Key Responsibilities: • Serve as the first point of contact for user issues via phone, email, or ticketing system. • Log, categorize, and prioritize incidents and service requests in ServiceNow. • Troubleshoot and resolve Level 1 technical issues or escalate...

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Infra Tech Support Practitioner
Accenture

5.0 - 10.0 years

Gurugram

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 5 year(s) of experience is required Educati...

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Infra Tech Support Practitioner
Accenture

7.0 - 12.0 years

Gurugram

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : DevOps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 1...

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Technology Support Engineer
Accenture

7.0 - 12.0 years

Gurugram

Work from Office

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationFull Stack Hybrid Network Engineer SDWAN-SASEJob Title:Senior Full Stack Engineer Hybrid Network Summary The Full Stack Hybrid Network Eng...

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Engineer Electrics
Siemens

5.0 - 8.0 years

Aurangabad, West bengal, India

On-site

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We're making the lives of people who ...

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Support Analyst - Service Now Integration
BNP Paribas

2.0 - 6.0 years

Chennai, All india

On-site

As a Support Analyst at BNP Paribas, you will play a crucial role in the company's Service Now Integration process. Your responsibilities will include: - Provide technical support for the Service Now Integration process. - Troubleshoot and resolve technical issues related to the integration. - Collaborate with cross-functional teams to ensure smooth functioning of the integration process. - Proactively identify and resolve potential issues before they impact the integration. - Document and maintain detailed records of all support activities. - Communicate effectively with internal stakeholders and external clients regarding support issues. - Monitor and analyze system performance to identify...

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Technical Support Associate
Cognizant

0.0 - 3.0 years

Gurugram

Work from Office

As a Tier--2 performance support associate you will work on external (client/ Account Manager support). This profile requires excellent written, verbal and customer service/handling skills along with in depth product and process knowledge. Requirement Minimum Bachelor's degree or equivalent Minimum voice experience of 1 - 2 years in International customer service profile for SPE Excellent communication skills and willingness to work in a voice/chat/email channels across multiple shifts/ 24/7 environment. Quick learner: able to quickly absorb complex product and procedural information, and seamlessly adapt to rapid changes in the product, process and workflow as they occur. Customer service s...

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IT Support Analyst/Support Technician
confidential

3.0 - 7.0 years

Pune, All india

On-site

As an experienced Lead Support Analyst at Onit, you will be responsible for providing world-class technical support to clients using Onit's suite of products. Your role will involve solving problems for clients through phone, email, and online channels. Your technical background will be utilized as you assist clients with product and technical support. Additionally, you will be involved in managing account software subscriptions and providing feedback on product features, performance, and market trends. Key Responsibilities: - Provide front-line and ongoing product and technical support for Onit's products and solutions - Assist in managing account software subscriptions - Offer feedback and...

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Sr Associate : Technical Support : 43K : Grads : Gurgaon : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Gurugram

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer/Technical Support Executive Voice Location : Gurgaon CTC: 4.3 LPA Call Saifi :9208459988 Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer s...

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Technical Support Executive
Teleperformance (TP)

0.0 - 2.0 years

2 Lacs

Mohali

Work from Office

Roles and Responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-2 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. Day Shifts Chat Proce...

Posted 2 weeks ago

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WFH customer support
Teleperformance (TP)

0.0 - 5.0 years

2 Lacs

Gurugram

Remote

Hiring for permanent WFH blended process If interested please join the below link for interview at 12pm on Tuesday 27th Jan https://meet.google.com/yhi-zfnn-syx Role & responsibilities customer care support electrical support queue blended process Preferred candidate profile Must have gadget related knowledge Technical troubleshooting knowledge Good communication skills Must be at least intermediate Immediate joiners only System Requirement : Candidate must have own system Wi-Fi connection and power backup i3 processor and 16gb ram Salary : 16k inhand Please share your cv in the below email id Contact Details: Hr Barnali - barnali.dutta@teleperformancedibs.com

Posted 2 weeks ago

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Executive/Sr. Executive
Wipro Limited

2.0 - 6.0 years

Chennai, All india

On-site

As a Technical Support Specialist, your role involves providing effective technical support to the process and actively resolving client issues in a timely manner to meet process SLAs. Your responsibilities include: - Managing transactions to meet required quality standards - Fielding all incoming help requests from clients via telephone and/or emails courteously - Documenting pertinent end user identification information and the nature of the problem - Updating your availability in the RAVE system for process productivity - Recording, tracking, and documenting all queries received and resolutions - Following standard processes and procedures to resolve client queries - Accessing and maintai...

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Exploring Technical Support Jobs in India

India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.

Top Hiring Locations in India

Here are 5 major cities in India that are actively hiring for technical support roles:

  • Bangalore
  • Hyderabad
  • Pune
  • Chennai
  • Gurgaon

Average Salary Range

The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.

Career Path

In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:

  • Technical Support Executive
  • Senior Technical Support Executive
  • Team Leader
  • Technical Support Manager

Related Skills

In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:

  • Customer service
  • Troubleshooting
  • Communication skills
  • Knowledge of operating systems and software applications

Interview Questions

Here are 25 interview questions that you may encounter when applying for technical support roles:

  • What is technical support? (basic)
  • How do you handle irate customers? (medium)
  • Explain the difference between hardware and software. (basic)
  • What is your experience with ticketing systems? (medium)
  • How would you troubleshoot a network connectivity issue? (medium)
  • What is DNS and how does it work? (medium)
  • Describe a time when you had to escalate a technical issue. (medium)
  • What is RAID and how does it work? (advanced)
  • How do you stay updated with the latest technology trends? (basic)
  • Can you explain the OSI model? (advanced)
  • What is the difference between TCP and UDP? (medium)
  • How would you handle a situation where a customer is unable to access a website? (medium)
  • Have you worked with remote desktop tools? If so, which ones? (medium)
  • Describe a time when you successfully resolved a complex technical issue. (medium)
  • How would you prioritize multiple technical issues from different customers? (medium)
  • What is SSL and why is it important for secure communication? (advanced)
  • How do you ensure data security when providing remote technical support? (medium)
  • Have you worked with Linux systems? If so, what distributions? (medium)
  • What is Active Directory and how is it used in a corporate environment? (advanced)
  • How do you handle software updates for multiple users in an organization? (medium)
  • Can you explain the concept of IP addressing? (medium)
  • What is the role of a DHCP server in a network? (medium)
  • How would you troubleshoot a slow internet connection issue? (medium)
  • Describe a time when you had to work under pressure to resolve a technical issue. (medium)
  • What do you think are the most important qualities for a technical support professional to possess? (basic)

Closing Remark

As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!

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