149 Technical Support Jobs

Dear Candidates, We are hiring Desktop Support Engineer in Gurugram - F2f interview Same day selection Salary upto 25k -40k Job Description 1-3 years of experience in Desktop support in an international voice process. good communication and customer handling skills, basic networking knowledge of windows OS, MS office, networking and troubleshooting. Interested Candidates call directly Ruchika @9650997623

As an Incident Management & Customer Support Specialist at our company, you will play a crucial role in managing and resolving incidents related to ATM services. Your responsibilities will include monitoring incidents, troubleshooting and resolving reported issues, escalating complex incidents to technical teams, tracking incident lifecycle, and creating and managing support tickets. You will be required to provide exceptional customer service across multiple channels such as phone, chat, and email, while ensuring accurate documentation of interactions and resolutions. Key Responsibilities: - Monitor, identify, and respond to incidents related to ATM services in a timely manner. - Perform in...

You have the exciting opportunity to join Our International Voice Process Team at JobShop! As part of this team, you will be assisting customers from various countries, providing them with solutions and support. You can enjoy competitive salaries and great benefits by applying for this role today! Key Responsibilities: - Provide Domestic Tech Support in English and Hindi Work Location: Bengaluru, Whitefield Salary up to 30,000 per month Minimum 1 year experience is required - Handle International Technical Support (Non Voice) in US Shift Work Location: Bengaluru, Whitefield Salary up to 26,000 per month Minimum 1 year experience is required - Manage International Customer Support (Non Voice)...

Key Responsibilities: Provide technical assistance to customers via inbound and outbound voice calls. Troubleshoot and resolve technical issues related to hardware, software, or services, offering solutions to customers. Guide customers step-by-step through troubleshooting procedures and explain technical concepts in simple terms. Maintain a high level of professionalism while managing customer concerns and providing timely resolutions. Document customer interactions, technical issues, and solutions in the CRM system. Escalate unresolved issues to senior technical teams or subject matter experts when necessary. Follow up with customers to ensure the issues are fully resolved and offer additi...

We are hiring for an Office 365 - Technical Support professional to join our B2B process . We are seeking a candidate with experience in Active Directory and excellent communication skills. This is a great opportunity for an immediate joiner who is comfortable with a night shift and a service agreement. Roles & Responsibilities Provide L1 Technical Support for Office 365 and related services. Handle Active Directory and other technical support tasks. Troubleshoot and resolve technical issues for business-to-business clients. Maintain clear and professional communication with clients. Required Candidate Profile Experience: Minimum of 1 year of experience in Active Directory . Education: Any g...

Name Employee id: Job Title Lead GP&T Job Grade Sr.GM / GM Function API R&D Sub-function GP&T Manager's Job Title Vice President- API R&D Skip Level Manager's Title Head R&D Function Head Title Vice President- API R&D Location: R&D Vadodara No. of Direct Reports (if any) 5-6 Date Of Joining Job Summary Sr.GM / GM GP&T Areas of Responsibility To provide technical support for site transfer at the location and resolution of process issues on priority. To identify areas of improvement in API Manufacturing / CM locations (Unit operations & p r ocess , Solvent recoveries, Troubleshooting, New vendor eva l uation etc . ) and collaborate with process engineering and LCM team for improvement of proce...

Responsibilities: Provide first-line technical support to end-users, ensuring issues are diagnosed and resolved promptly. Log and manage service requests, incidents, and problems in the service management tool. Troubleshoot hardware and software issues, including desktops, laptops, mobile devices, and peripherals. Assist with user account management, including password resets, permissions, and access issues. Maintain knowledge of IT systems, applications, and tools to provide effective solutions. Escalate complex issues to higher-tier support teams when necessary. Ensure all requests and incidents are tracked and resolved within service level agreements (SLAs). Provide remote support through...

Job Description: As an IT Support Specialist, your role will involve providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth IT operations for employees. You will be responsible for diagnosing and resolving IT problems, managing IT assets, and supporting users with applications, networks, and security protocols. Your contribution as the IT Support Specialist is crucial in maintaining system performance, providing timely support, and ensuring IT service continuity across the organization. Key Responsibilities: - Provide first-line technical support to end-users via phone, email, and in-person. - Diagnose and resolve hardware, software, and network iss...

You will be joining the Customer Interaction Team (CIT) in India and will be responsible for managing customer interactions across various channels such as phone, email, and chat. Your main focus will be on providing exceptional service to ensure high customer satisfaction. **Key Responsibilities:** - Manage customer interactions through phone, email, and chat professionally and effectively. - Address customer inquiries and resolve issues promptly. - Maintain a high level of customer satisfaction by delivering excellent service. - Document all customer interactions and feedback in the CRM system for future reference. - Collaborate with different departments to ensure customer needs are met. ...

This role is for a Senior Client Partner - Technical Support focused on providing expert assistance for computer hardware and operating system issues. The ideal candidate will possess strong technical troubleshooting abilities, excellent communication skills, and the capacity to provide remote support effectively. Responsibilities Provide technical support for computer hardware and operating systems. Handle installation of Windows , system configuration, and technical troubleshooting. Perform remote support and system maintenance, akin to an IT administrator role. Diagnose and resolve technical issues efficiently. Skills Excellent English communication skills (verbal and written) . Strong an...

Role Overview: As an Architectural Application Designer, your role is to create exceptional and detailed architectural application designs, provide thought leadership, and enable delivery teams to ensure exceptional client engagement and satisfaction. Key Responsibilities: - Develop architectural applications for new deals and major change requests in existing deals - Create an enterprise-wide architecture that is scalable, reliable, and manageable - Manage application assets and direct development efforts within the enterprise to improve solution delivery and agility - Guide the construction and assembly of application components and services to support solution architecture and application...

We are seeking a dedicated and passionate individual to join our Customer Interaction Team (CIT) in India. The ideal candidate will be responsible for managing customer interactions and providing exceptional service to enhance customer satisfaction. Responsibilities Manage customer interactions through various channels (phone, email, chat) effectively and professionally. Address customer inquiries and resolve issues in a timely manner. Maintain a high level of customer satisfaction by providing excellent service. Document customer interactions and feedback in the CRM system for future reference. Collaborate with other departments to ensure customer needs are met. Identify trends in customer ...

JD for IMC L2 Team: Answer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting. Experience in a L2 service desk/ tech support process providing remote support for Laptops / Desktops Knowledge of relevant applications and tools specific to Service Desk. Knowledge and hands on experience of installation and troubleshooting ofMicrosoft officeApplications and software installations Experience Wireless connectivity, email and printing related requests Should have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions. Experience onresolving Issues for Internet related applications such as email c...

JD for IMC L2 Team: Answer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting. Experience in a L2 service desk/ tech support process providing remote support for Laptops / Desktops Knowledge of relevant applications and tools specific to Service Desk. Knowledge and hands on experience of installation and troubleshooting ofMicrosoft officeApplications and software installations Experience Wireless connectivity, email and printing related requests Should have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions. Experience onresolving Issues for Internet related applications such as email c...

JD for IMC L2 Team: Answer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting. Experience in a L2 service desk/ tech support process providing remote support for Laptops / Desktops Knowledge of relevant applications and tools specific to Service Desk. Knowledge and hands on experience of installation and troubleshooting ofMicrosoft officeApplications and software installations Experience Wireless connectivity, email and printing related requests Should have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions. Experience onresolving Issues for Internet related applications such as email c...

JD for IMC L2 Team: Answer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting. Experience in a L2 service desk/ tech support process providing remote support for Laptops / Desktops Knowledge of relevant applications and tools specific to Service Desk. Knowledge and hands on experience of installation and troubleshooting ofMicrosoft officeApplications and software installations Experience Wireless connectivity, email and printing related requests Should have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions. Experience onresolving Issues for Internet related applications such as email c...

Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary...

Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary...

Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary...

Job description Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalatin...

Warm Greeting !! Call : HR smitha @ 9880964847 /9900348707 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM Voice Process Desired Candidate Profile: UG/ Graduates can apply Excellent Communication Skills and Typing skills Flexible with Shifts Hindi is mandatory Immediate Joiners required!!! Job Overview : The Voice Process will be responsible for handling customer inquiries, issues, and requests through calls . They will ensure timely and accurate responses to maintain high levels of customer satisfaction and for a voice process typically involves handling incoming calls in a professional and customer-friendly manner. Roles and Responsibilities ...

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. Call : HR smitha @ 9880964847 /9900348707 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and re...

Job Overview: We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary. Maintain a high level of c...

Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary...

International Voice process\Tech Support Location - Hi-tech city Shift - Night Shift/ 2 way(35KM) Office - 5 days working Sat /sun off Package - 4LPA - 27 Take home (exp) fresher - 3LPA - 20k Take home Immediate Joiner Required Qualification & Experience Any Grad Or Under Grad . Expertise Verbal and written skills . support via inbound calls . Interested candidates drop your resume to : 70931 49635