10558 Technical Support Jobs

Act as first contact for client tech issues, resolve domain-related queries (registration, transfer, DNS, etc.) Assist with TLD rules, escalate complex cases Maintain ticket records, educate clients, Stay updated on domain/DNS trends.

Job Role We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity Key Responsibilities Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Skills: voice process,basic computer skills,excellent communication skills,typing skills,communication skills,customer service,bpo,communication,international voice process

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the 1 PM to 10 PM shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process

Role Headline In the role of Portfolio consulting Professional , you shall possess detailed technical knowledge on medium voltage Products and systems, demonstrate proactive approach for generation new leads and business opportunities, creating & presenting customized value propositions for an impactful technical pitch. Additionally keeping constant drive for pushing IoT & digitalization solutions together with MV electrification. You will be decisive technical expert in your function for performing following roles & responsibilities. Responsibilities of the Role Adequate knowledge on medium voltage IEC standards, Power system networks, fault levels, Primary and Secondary Medium voltage Air and Gas insulated switchgears, Compact substations, Ring main units & general protection features. Mapping upcoming projects & investments in various segments during early stages of project conception via proactive customer engagements. Effective promotion & prescription actions in areas of medium voltage systems (AIS/GIS/RMU/CSS) across Power utilities (Public / Private), Industries & Infra segments. Persistently promoting IoT/ Digitalization solutions & its benefits e.g. sustainable electrification architecture Conduct Presentations / workshops/ factory visits to customers for generating project leads. Homologation of MV products / Systems as per customer approval processes , taking lead in factory approvals Constant engagement with technical consultants & PMCs through persuasive, collaborative and consultative selling approach Supporting front end Regional Sales teams by driving prescription actions, Homologations & technical support for MV Systems and IoT/ Digitalization Gather market knowledge on competitor products & suitably strategize with their strengths & weakness. Special focus for mapping Govt. policies, various investments, capacity building and driving business development activities. Conduct periodic review meetings together with vertical market managers for Data center, O&G, Cement verticals to ensure seamless collaboration & identify new projects well in advance. Participation in Industry Events / Fairs / Customer days to promote the portfolio. Candidate shall possess Candidate with Bachelor or Master’s Degree (full time) in Electrical Engineering from reputed institute with good academic background Having 12-15 years of relevant experience in role of Pre-sales, Business development, prescription function, technical sales support, tendering activities on medium voltage switchgears & solutions. Basic know-how on IoT/ digitalization solutions for condition monitoring in MV switchgears. Well versed in preparing value proposition based presentations for an effective technical pitch Flexible for frequent business trips across regions & country based on the requested tasks and business needs & activities. Demonstrable record of developing and maintaining customer relationships Should be Self-starter, goal driven with a strong desire for business development & consultative selling approach. Fast learning ability as key competence, good verbal and written communication skills, Collaborative approach, growth mindset WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.

Hello talented techie! We’re looking for dedicated individuals with the skills and vision to build a better tomorrow. Join our R&D team, develop your skills on the job and work. We know that the only way a business thrive is if our people are growing. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you We are looking for Senior Customer Support Engineer You’ll make a difference by Being responsible for reproducing, fixing Customer Problem Statements on SIMATIC DCS systems (PCS 7 & PCS neo) Handling issues and support on SIMATIC DCS systems (PCS 7 & PCS neo) Setting up the test environments in Lab for different types of Customer Problem Statements, which involves configuration of the products under test. In Addition, being responsible for usage of diagnostic tools and related applications for solving, writing bug reports and verifying them after fixes. Interacting with Business Partners and Customers for technical clarifications. Conducting training sessions for our products as needed and preparing technical content for trainings, Online Workshops, Virtual Class-room trainings. You’d describe yourself as Being a Graduate BE - Electrical, Electronics & Communications or Instrumentation Engineering with 3 to 6 years of total experience in Industrial Automation. Professional who has worked on PCS7 & PCS neo, Redundant PLCs / Failsafe configurations, SCADA HMI (in-depth knowledge) An individual who has hands on working exp on continuous and sequential control logics, field devices. Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at: www.siemens.com/careers

Client Support Specialist Who we are. Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and s ustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do * Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishing troubleshootin g procedures to meet daily support requirements. What you need Candidates must be able to work the following rotating shifts/Other shifts as assigned Weekday Shifts 7 AM to 3:30 PM IST 1 PM to 9:30 PM IST Weekend Shifts 6AM to 2:30PM IST 2PM to 10:30PM IST 10PM to 6:30AM IST Bachelor's degree or 1+ years of client service experience. Basic understanding of the internet and web browsers such as Chrome, Safari, Internet Explorer and Firefox. Experience with MS Office suite of products such as MS Excel, MS Word, and MS PowerPoint. Displays high energy and passion. Demonstrates a strong work ethic and personal integrity. Demonstrates a client first mentality and willingness to go above and beyond to exceed customer expectations. Works well in a team environment and interacts well with all levels of the organization. Proven track record to develop and maintain strong client relationships. Takes initiative for self-developme nt and exhibits persistence in learning new processes. Demonstrates excellent written, oral and listening communication skills. Demonstrates the ability to think analytically to identify issues as well as solutions to problems. Able to complete all assigned duties with limited supervision and understands when to properly raise cross-departme ntally or to management Ability to quickly learn, adapt to new information and understand company concepts in a timely manner. What makes you stand out Detail OrientedCapable of carrying out a given task with all details necessary to get the task done well. EnthusiasticShows intense and eager enjoyment and interest Standout ColleagueWorks well as a member of a group Thought ProvokingCapable of making others think deeply on a subject. Detail OrientedCapable of carrying out a given task with all details necessary to get the task done well. EnthusiasticShows intense and eager enjoyment and interest Standout ColleagueWorks well as a member of a group Thought ProvokingCapable of making others think deeply on a subject. The Brightly Culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live. Together We Are Brightly Equal Opportunity Employer/Prote cted Veterans/Indiv iduals with Disabilities

Looking for challenging role If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world’s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress Your New Role – Sales support Professional We don’t need superheroes, just super minds. Our Sales support professional is the single point contact to the customers for the factory. They determine and implement the client requirements. They lead “from inception to execution!” by converting thoughts into actual products, through their expertise, domain knowledge and coordination with the factory teams. Join our team and we will give you the latest knowledge on GIS technology and plenty of opportunity to groom yourself as a Project manager and, help you become a domain expert in GIS Project execution for both domestic and export projects Responsibilities In this exciting role you will be responsible to take handover of GIS Project, as Project manager and manage the execution of the project, to complete the engineering, manufacturing and delivery of the Gas Insulated substation Project. The role requires active involvement understanding of GIS Single Line Diagrams, Plan and Section views for GIS Project. Single point coordination with customer, for all Project related aspects in the factory, including attending technical meetings at customer end. You’ll continuously coordinate and communicate with internal factory functional teams of Engineering, Purchase, Manufacturing, dispatch and Installation testing Commissioning. You’ll ensure meeting the desired revenue targets for the year to achieve yearly growth in business Individuals are empowered to take ownership and responsibility of the project and the customer to achieve the goals of profitability, time and quality, including export projects, and working closely on projects with Siemens AG, Germany. Use your skills to move the world forward Required Knowledge/Skills, Education, and Experience You are an Electrical or Electronics Engineer (B. E / B.Tech) with 2 - 8 years of experience Project execution / Project Management /Tendering /Engineering for AIS/ GIS Substations You're analytical, team player and a go getter with ability to communicate and correlate concepts/problems/ requirements to provide solutions based upon the domain. You've knowledge of High Voltage GIS products, customer specifications/ contracts for Powergrid, State utilities, Oil & Gas, Industry consultants etc, export projects You've hands on experience in software-based ERP tool SAP, MS office (Excel/ Word/ Power Point, MS Projects / Primavera You’ve phenomenal interpersonal skills. You’ve a valid passport and open for job specific travels. Make your mark in our exciting world at Siemens The job location is Aurangabad, but you need to travel where this journey takes you What We Offer: This role is based in Aurangabad . You’ll also get opportunities to travel to other locations across India and beyond. In return, you’ll get the chance to work with teams impacting cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future in over 200 countries. We’re dedicated to equality and diversity, making employment decisions based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description In the role of Blade Repair Engg-O&M, you will be mainly responsible for field damage assessment, repair, finishing, and inspection of wind turbine blades of different OEMs and WTG models at various wind farm locations of ReNew as per the requirement. Key deliverables will be: Blade repair planning and execution in the field, coordinate for critical issues related to Asset reliability. Technical support for major breakdowns due to blade & corrective/preventive measures to the site's implementation & promoting innovative ideas for quality improvement. To plan and execute the Preventive Maintenance, Breakdowns & retrofitting operations of the blade at the site. To develop a strong technical knowledge bank for blade-related issues across the ReNew's Asset under Maintenance (AUM). Key Responsibilities: Blade Damage Evaluation and Repair Planning: Plan, schedule, and provide on-site support for the evaluation of blade damage and the determination of repair methods. Schedule, authenticate, and execute the blade preventive repair plan with the field. Ensure adequacy checks on resources (tools, tackles, maintenance & safety equipment) before scheduling maintenance, repairs, or retrofitting operations. Design Changes and Retrofit Execution: Ensure all design changes/retrofits are executed at operational sites in a timely manner. Support operations with tooling, up-tower repair, maintenance, and inspection by external third-party vendors if required. SOP Review and Implementation: Review Standard Operating Procedures (SOPs) of the activities, provide feedback, and ensure effective implementation in the field. Safety & Quality Compliance: Ensure adherence to ReNew’s standards of safety and quality work practices. Perform adequacy checks on resources like tools, tackles, maintenance, and safety equipment before scheduling operations. Inspection and Anomaly Tracking: Inspect and track anomalies related to the Blade and prepare Management Information System (MIS) reports periodically. Documentation and Record Keeping: Document, record, and update all data related to Blade activities, ensuring a comprehensive database. Timely update Blade Repair activities' service orders, materials issued, etc., in the SAP system. Qualification & Experience: Minimum 6 to 12 years of experience in wind turbine Blade Repairs & associated planning. Diploma / ITI in Mechanical Engineering with experience in planning and Execution. A Strong Mechanical and Electrical background is preferred Moderate computer skills Safety conscious, Autonomy, and a sense of initiative Ability to adapt quickly to a dynamic environment Team player & High level of integrity Strong organizational skills Competencies (B) Technological Orientation (B) Vendor Management (B) Customer management / Client Support Management (C2) Go Getter (B) Project Management (C2) Knowledge Seeker (C2) Problem Solver (B) Sectoral Expertise (C2) Alliance Builder (B) Problem Resolution (B) Process Planning & Mapping (C2) Excellence Expert

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level servicesExperience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Support creation procedure documents Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Also, both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for 2.What are you looking forWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife , Annuity, Retirement Insurance ,claims experience and managed financial transactions Roles and Responsibilities: Candidates who will hire for above role will be responsible for 100% transaction role with same day processing tat and ~20-30% NIGO calls with clientCandidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the training Qualification Any Graduation

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve addressing technical issues, ensuring system reliability, and collaborating with various teams to implement solutions. You will engage in both remote and onsite support, focusing on hardware and software configurations across multiple platforms, while adhering to established operating models and processes. Your role will also include troubleshooting at both basic and intermediate levels, ensuring that all systems operate smoothly and efficiently. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative environment.- Monitor system performance and proactively identify areas for improvement to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMware Virtualization Administration.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving hardware and software issues.- Familiarity with operating system-level implementations across various platforms.- Ability to document technical processes and create user guides for team members. Additional Information:- The candidate should have minimum 7.5 years of experience in VMware Virtualization Administration.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Also, both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for 2.What are you looking forWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife , Annuity, Retirement Insurance ,claims experience and managed financial transactions Roles and Responsibilities: Candidates who will hire for above role will be responsible for 100% transaction role with same day processing tat and ~20-30% NIGO calls with clientCandidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the training Qualification Any Graduation

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing their needs, and implementing technology best practices. You will be sought out for your expertise, enhancing the reputation of the organization in the marketplace. By shaping strategies for both company and its clients, you will bring emerging ideas to life, ensuring that the delivery of services meets the highest standards of excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process integration within SAP.- Experience with SAP configuration and customization.- Ability to analyze and optimize sales processes.- Familiarity with SAP reporting tools and analytics. Additional Information:- The candidate should have minimum 12 years of experience in SAP Sales and Distribution (SD).- This position is based at our Kolkata office.-15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Axway Specialized Tools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationMandatory Roles and Responsibilities1.Install and configure Axway Secure Transport. 2.Monitor system performance and apply updates/patches.3.Manage user accounts and permissions. creation of user accounts/partners, Applications, subscriptions4.Ensure secure file transfers and compliance with security policies. Ability to writing routing rules for file transfers. Analyze requirements and create end to end flows .Experience in setting up flows with MFT tool Axway Secure Transport tools 5.Troubleshoot issues and perform regular system audits.6.Provide technical support and training to users. Qualifications1.Experience with Axway Secure Transport and network protocols. Experience in Protocols like FTP,SFTP/SSH, PeSIT and PeSIT with SSLAxway Secure Transport Architecture , Standard Cluster & Enterprise Cluster, Core and Edge communication. Knowledge on Migration ActivitiesManaging Certificates, SSL/TLS configurations2.Proficiency in installation & patch updates on various operating systems.3.Strong troubleshooting and problem-solving skills.4.Good communication and documentation abilities.5.Relevant certifications (e.g., Axway Certified Professional) 6.Organizational skills and ability to work independently and in a team. Qualification 15 years full time education

Able to apply a logical, methodical, and analytical approach to isolate and solve technical problems; and Able to communicate and to work with other technicians, departments, and customers in technical support situations. Demonstrates and applies greater knowledge of the company’s product. Able to exercise limited discretion in deviating from standard practice to solve problems within the area of experience. Researches problems and recommends solutions. Assists in the provision of on-job-training. Professionally process and resolve asset request cases that support proper accounting for site inventory Maintain site inventory with zero discrepancy through adherence of asset management procedures Inbound and outbound fulfillment that enables achievement of business deliverables Ensure that any asset defects, damages, discrepancies or deviations are escalated to management for timely support and resolution Able to work in shift rotations that may include day, evening, overnight and/or during weekends, holiday Able to work in various IBM Cloud locations in Chennai Required education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. We require physical server hardware experience (Assembling of Servers like Motherboards, RAM, Hard disk, Raid Controllers, network cards etc). OS exp is a plus, emphasis on physical server hardware exposure Responsible for scheduling and performing hardware maintenances for IBM Cloud customers that involve upgrades, downgrades, support requests, etc. Physical hardware upgrades/downgrades referring to Server Hardware like RAM, Hard drives, Processors, Network cards etc.. Troubleshoot and resolve problems with basic physical network cable/device connections at server/switch/stack for network devices in the Data center physically. Person must worked in the physical Data center with 100% onsite experience. (NO REMOTE SUPPORT) 24/7 Operations with 100% onsite support (No Remote or On call support). No specific shifts, Rotating shift schedule Responsible for responding to UIP related events around physical infrastructure. Coordinating with internal departments to resolve outage events around faulty links, optics, or failed Networking devices. Physical Infra servers knowledge along with basic understanding of network devices (Like network phyiscal cabling and Optics and inter Connectivities etc) to extend onsite support for the remote Network teams and Network ISPs personel. Outage events are performed under the supervision and guidance of Site Management. Preferred technical and professional experience May be directed to perform other duties consistent with training and skill levels required for this position. Understand site capacity utilization and provide assistance with Management on capacity planning.

As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing application performance, while maintaining a focus on delivering high-quality solutions that align with business objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA and SAP NetWeaver.- Strong understanding of system performance tuning and optimization.- Experience in managing user access and security settings within SAP environments.- Familiarity with backup and recovery processes for SAP systems. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education

As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your primary responsibilities include: Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required education Bachelor's Degree Required technical and professional expertise 5+ years of experience. Hands-on Object-oriented programming (especially Java, but C++, C# experience also beneficial) Technical knowledge of UNIX/Linux and Windows preferred webMethods product knowledge a plus! Analytical thinking and problem-solving skills Excellent attitude contributing to the overall high morale of the team Excellent interpersonal and written communications skills Preferred technical and professional experience Experience in a customer service or support role preferred Knowledge of some of the following technologiesElasticSearch, Oracle and SQL Server Knowledge of Cloud technologies, Containerization, Kubernetes Experience with utilities like packet sniffers, analyzing, stack traces and core dumps, IDEs

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : Microsoft Windows Server AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain technical documentation for software systems.- Implement software patches and upgrades to enhance system performance.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure IaaS.- Good To Have Skills: Experience with Microsoft Windows Server Administration.- Strong understanding of cloud computing principles and Microsoft Azure services.- Knowledge of virtualization technologies and networking concepts.- Experience in troubleshooting and resolving software-related issues.- Ability to work effectively in a fast-paced and dynamic environment. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Azure IaaS.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education

The CyberArk Operation Support Team Lead is a pivotal role responsible for overseeing and managing the day-to-day operations of the CyberArk environment. This position involves leading a team of support professionals, ensuring the availability, performance, and security of CyberArk solutions, and collaborating with cross-functional teams to deliver efficient privileged access management. Key Responsibilities * Team LeadershipSupervise and mentor a team of CyberArk support professionals, fostering collaboration and skill development. * Operational ManagementOversee the operational aspects of CyberArk solutions, ensuring 24/7 availability, scalability, and optimal performance. * Incident ManagementLead the resolution of CyberArk-related incidents and problems, coordinating with technical teams and stakeholders to ensure timely and effective solutions. * Security EnhancementCollaborate with the security team to implement and enhance security controls, policies, and procedures for privileged access management. * Performance MonitoringMonitor system performance, conduct regular health checks, and proactively identify and address potential performance bottlenecks. * Patch and Upgrade ManagementPlan and execute system upgrades, patches, and enhancements, ensuring minimal disruption to ongoing operations. * DocumentationMaintain thorough documentation of configurations, processes, and procedures related to CyberArk operations. * Vendor ManagementCoordinate with CyberArk vendors for support, troubleshooting, and escalations to ensure timely issue resolution. * Continuous ImprovementDrive continuous improvement initiatives to enhance the effectiveness and efficiency of CyberArk operations. * ReportingGenerate regular reports on system performance, incident management, and operational metrics for management review. * Willing to work in 24/7 operations and project support activities Required education Bachelor's Degree Preferred education Associate's Degree/College Diploma Required technical and professional expertise Proven experience in CyberArk operations and support, with a minimum of 4+years of hands-on experience. * Professional certifications such as CyberArk Certified Trustee (CCT) or Certified Delivery Engineer (CDE). Strong knowledge of privileged access management concepts and CyberArk technologies. Experience in organizations control, monitor, and secure privileged access across their IT infrastructure. Good Exposure in endpoint Analytics capabilities to identify unusual or suspicious activities related to privileged access. Preferred technical and professional experience * Leadership skills with the ability to guide and mentor a team effectively. * Problem-solving aptitude with a proactive approach to resolving technical challenges. * Strong communication skills for effective collaboration with cross-functional teams. * Detail-oriented mindset with a commitment to maintaining high standards. * Adaptability to changing requirements and a willingness to stay updated on emerging technologies

Design and build front-end applications using Blazor and .NetCore Complete low level design to create functionality in order to meet requirements. Contribute to technical discussions around the fulfilment of requirements. Collaborate with engineers, product owners and users to identify any technical problems and provide solutions Support timely delivery of technical solutions Participate in team initiatives

Job Summary The Systems Engineer role involves managing and optimizing Linux-based systems within a hybrid work model. The candidate will leverage their expertise in Linux Administration specifically RHEL SLES and OEL to ensure system reliability and performance. This position requires a minimum of 3 years and a maximum of 5 years of relevant experience focusing on day shifts without travel requirements. Responsibilities Administer Linux systems ensuring optimal performance and reliability across RHEL SLES and OEL environments. Monitor system performance and troubleshoot issues to maintain high availability and efficiency. Implement security measures to protect systems from vulnerabilities and unauthorized access. Collaborate with cross-functional teams to integrate Linux systems with other IT infrastructure. Develop and maintain scripts for automation to streamline system management tasks. Provide technical support and guidance to users and stakeholders addressing system-related queries. Conduct regular system audits and generate reports to assess system health and compliance. Manage system upgrades and patches ensuring minimal disruption to operations. Participate in capacity planning and resource allocation to support business growth. Document system configurations and procedures for future reference and training purposes. Stay updated with the latest Linux technologies and best practices to enhance system capabilities. Contribute to the development of disaster recovery plans to ensure business continuity. Optimize system configurations to improve performance and reduce operational costs. Qualifications Possess strong expertise in Linux Administration particularly RHEL SLES and OEL. Demonstrate proficiency in scripting languages such as Bash or Python for automation tasks. Have experience in system monitoring tools and techniques to ensure system health. Show understanding of network protocols and security measures relevant to Linux systems. Exhibit problem-solving skills to address complex system issues effectively. Display ability to work collaboratively in a hybrid work environment. Hold a bachelors degree in Computer Science Information Technology or a related field.

Experience Required: 2+ Years Job Summary: We are seeking a skilled Desktop Support Engineer with at least 2 years of experience to provide technical support and assistance to end users. The role involves diagnosing and resolving hardware, software, and network-related issues, both on-site and remotely. The ideal candidate will have strong troubleshooting skills, a customer-centric approach, and the ability to manage various support tasks effectively. Key Responsibilities: Respond to user tickets related to hardware, software, and network issues. Install and configure software, drivers, and computer peripherals. Provide technical support on-site and remotely via remote access tools. Troubleshoot and resolve issues related to audio/video equipment, including projectors and microphones. Assist users with virtual meeting setups on Zoom, Microsoft Teams, and Google Meet. Deliver IT support services to internal and external users. Guide users with clear, step-by-step instructions to resolve technical issues. Customize desktop applications to meet user or client requirements. Recommend hardware and software upgrades as needed. Maintain detailed logs of support tickets, resolutions, and maintenance activities. Escalate unresolved issues to higher-level support teams when necessary. Ensure all systems and workstations are operating efficiently. Create and maintain technical documentation and user manuals. Stay updated with emerging technologies and relevant industry trends. Qualifications: Bachelors degree Diploma in a related field. Relevant certifications such as CompTIA A+ , Microsoft Certified: Modern Desktop Administrator Associate , or equivalent. Proven experience in desktop support, IT helpdesk, or similar technical roles. Strong understanding of Windows and macOS environments. Key Skills: Excellent troubleshooting and multitasking abilities. Strong communication and interpersonal skills. Proficient in diagnosing and resolving desktop hardware and software issues. Familiarity with Windows and macOS operating systems. Knowledge of SaaS platforms and remote support tools. Experience supporting AV setups and conferencing tools. Ability to work independently and collaboratively in a team environment. Strong customer service orientation and professionalism. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No

What you'll do: Ensures smooth communication in understanding the requirements while interacting with stakeholders, designers and external partners for all project-related deliverables Responsible for processing multiple design requests via external partner and internal support Assign and monitor tasks to ensure they are completed on time and meet quality standards. Manages the shift workflow and scheduling to meet project turnaround times and deadlines Flexible, resilient, highly committed and have a confident manner with the proven ability to thrive in a fast-paced, challenging and highly innovative design environment Ensures accurate record keeping of data pertaining to the projects, time tracking, document deadline, turnaround times and details such as team lateness/breaks Responsible for quality inspection of artwork, design and deliver feedback to teams as necessary Assist in decision making concerning utilization of resources by accurately tracking data to support operations with other performance metrics like quality of work and efficiency Responsible for updating the team on process changes as appropriate Provide technical support to the team through production work and queries Ability to assist in training new team members as needed Assist in the development and quality assurance testing of automated tools. What you'll bring: We seek energetic and dynamic individuals with demonstrated track record in graphics delivery. You will be responsible for professionally representing the presentation department taking work briefs, negotiating deadlines, tracking metrics and will ensure every stakeholder receives professional advice and exceptional service. Clear communication is the key to a successful Shift Coordinator ensuring our stakeholders are delighted and receive a positive experience from our creative services. The Shift Coordinator will support multiple ZS practice areas and project teams and will need to be comfortable with a fairly expansive breadth of focus. Minimum of 8+ years of relevant B2B consulting work experience with above average performance, and demonstrated leadership abilities Must have strong time management and organizational skills with the ability to multitask and handle a heavy workload Experience in managing team members with proven client-facing experience, with persuasive and dynamic presentation skills Working in a collaborative design environment, work experience in global/multi-national teams is a plus Able to work independently and take decisions to resolve challenges while working in shifts Attention on design detail and consistency to meet stakeholders quality requirements You have excellent English language communication skills (verbal and written) Comfortable interacting with stakeholders in person, over emails and telephone Willingness to work on rotating shifts (no night shift) Diploma/certification/bachelor s degree in fine arts, graphic design in MS Office/PowerPoint or a related field are a plus Ability to work in a fast-paced and often unstructured environment.