14845 Technical Support Jobs

Description We are seeking a dynamic and motivated Call Centre Executive to join our team in India. The ideal candidate will be responsible for managing customer interactions, resolving queries, and providing exceptional service to our clients. Responsibilities Handle incoming calls and provide information to customers. Resolve customer complaints and queries in a timely manner. Maintain accurate records of customer interactions and transactions. Follow up on customer inquiries and ensure resolution is achieved. Provide excellent customer service and maintain a positive company image. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Basic computer skills and familiarity with call center technology. Strong problem-solving skills and the ability to think on your feet. Ability to work in a fast-paced environment and handle multiple tasks. Strong interpersonal skills and a customer-oriented approach.

Cross Sales and S2S Management: Drive sales volumes for the organization across Life Insurance (LI), Health Insurance (HI), Loans, and other ABC products. Branch Workflow Supervision: Supervise and monitor the daily workflow of assigned branches to ensure speedy and error-free issuance of policies and financial documents. Financial Processing: Ensure smooth functioning of financial processing activities, including receipting and payment processing, adhering strictly to laid-down processes. Customer Service and Persistency: Deliver quality customer service and enhance persistency levels within a dynamic business environment, managing a geographically scattered team and adapting to frequent regulatory changes. Risk and Revenue Control: Control operational and financial risks to prevent revenue loss and implement corrective actions where necessary. Policy Issuance and Servicing: Manage new business policy issuance, servicing, revenue generation, and revenue conservation, ensuring strict adherence to financial process controls. MIS Management and Compliance: Prepare, manage, and disseminate MIS reports related to operations and accounts. Ensure compliance with all operational and financial procedures. Customer Contactibility and Persistency: Maintain effective customer contact and drive persistency initiatives to improve business outcomes. People Management: Manage HR processes including joining and exit formalities. Oversee administration, front office, and sales support activities for branches with only one Branch Operations Executive (BOE) and no Sales Support Executive.

Apply for Bulk Requirements For Printer, Antivirus Technical Sales who have handled inbound process Printer antivirus calls Us Technical Sales And Support Experience Mandatory salary up to 50 k+Unlimited Incentives DELHI NCR call/what's app Nandini Parashar 9773634524

Education : Bachelor s degree in Computer Science/BE/B Tech, BSC IT or a related field CCNA is must Experience : Minimum 5 years experience in a network administration role Previous experience with Cisco/HP/Juniper switches, routers and enterprise telephony is preferred Additional Qualifications/Skills: Fundamental knowledge of networking concepts Proven network engineering, network operations, and network performance analysis skills Hands-on technical troubleshooting capabilities Ability to work independently under minimal supervision Knowledge of computing infrastructures Familiarity with network management and monitoring tools Exceptional critical thinking and problem-solving ability Strong interpersonal skills to assist non-technical individuals with complex technical issues Job Description: Assist in network design and implementation. Provide network support across all locations. Install, configure and support network (wired and wireless) and telecom (PBX/CUCM) equipment. Coordinate with vendors, partners, service provides, internal and external stakeholders. Provide network support to users. Deploy security improvements and system upgrades under guidance of seniors and security team. Monitor network (wired and wireless) to ensure optimal performance. Create and maintain network users/permissions. Support users and infrastructure to minimize user impact. Create technical support documentation.

We are seeking a proactive Strategic Sourcing Lead to drive sales and business development for our high-horsepower diesel generator products. The ideal candidate will be a results-oriented professional with a strong technical background and a proven ability to identify new business opportunities. You will be responsible for cultivating key client relationships and providing expert technical support to ensure customer satisfaction and sales growth. Key Responsibilities Sales Leadership: Lead all sales efforts for high-horsepower diesel generator products . You will be responsible for monitoring sales performance in this critical segment and implementing necessary improvements to meet and exceed targets. Business Development: Proactively identify and pursue new business opportunities within the diesel generator market. This includes targeting key clients and partners to expand our market presence. Client & Partner Relationships: Cultivate and maintain strong relationships with key clients and partners who are interested in high-horsepower diesel generators. Technical Expertise: Provide expert technical expertise and support to clients regarding our diesel generator products, helping them select the best solutions for their specific needs. Qualifications Proven experience in a sales or business development role, specifically with high-horsepower diesel generator products . A strong track record of identifying and securing new business opportunities. Demonstrated ability to manage and cultivate client and partner relationships. Technical expertise and the ability to provide effective support to clients. Skills Excellent sales, negotiation, and communication skills. Strong business acumen and strategic thinking. Technical proficiency in diesel generator products and their applications. A results-oriented mindset with a focus on market growth.

The Senior System Engineer position is a full-time role located on-site in Alwar. As a Senior System Engineer, you will be responsible for designing, implementing, and managing system infrastructure. Your daily tasks will include troubleshooting system issues, performing system administration duties, and providing technical support to ensure the smooth operation of IT systems. Additionally, you will be involved in systems design to enhance efficiency and security. To excel in this role, you should possess strong skills in Systems Engineering and Systems Design. Experience in troubleshooting and providing technical support is essential. Proficiency in System Administration tasks is required to perform the responsibilities effectively. You should have excellent problem-solving and analytical skills, along with strong communication and interpersonal skills. The ability to work independently and as part of a team is crucial for success in this position. Candidates for this role should hold a Bachelor's degree in Information Technology, Computer Science, or a related field. Possessing relevant certifications such as CompTIA, Microsoft, or Cisco would be considered a plus. If you are passionate about system infrastructure and have the necessary qualifications, we encourage you to apply for this exciting opportunity.,

The Sales Engineer position offered by our company is a full-time hybrid role based in Chandigarh, providing an opportunity for some work-from-home flexibility. As a Sales Engineer specializing in Water Treatment Chemicals, you will play a crucial role in offering technical support and solutions to clients. Your responsibilities will include conducting sales activities, upholding customer service standards, and facilitating effective communication with internal teams and clients. Your primary tasks will revolve around driving sales, showcasing product expertise, and addressing any technical concerns that customers may have. To excel in this role, you must possess proficiency in Sales Engineering and Sales skills, along with a proven track record in providing Technical Support. Excellent communication and customer service skills are essential, as well as the ability to work independently and navigate a hybrid work environment seamlessly. Strong problem-solving and analytical skills will be key to your success in this position. Ideally, you should hold a Bachelor's degree in Engineering, Chemistry, or a related field. Prior experience in the water treatment industry would be advantageous. If you are looking for a challenging opportunity where you can leverage your technical acumen and sales expertise, this role could be an excellent fit for you. Join our team and contribute to our mission of delivering top-notch solutions to our valued clients.,

You will be joining NTT DATA, a company known for its technical excellence and innovative solutions that make a significant impact on clients and society. The workplace promotes diversity and inclusion, offering a supportive environment for your growth and success. As a Technical Services Implementation Engineer (L3) at NTT DATA, you will be responsible for providing technical support to clients. Your duties will include remotely assisting clients within service level agreements, installing and configuring software and hardware, resolving incidents, conducting root cause analysis, and following related processes such as change management. You will work in more complex environments, handling installation, configuration, and fault management tasks. Your key responsibilities will involve interacting with clients onsite to address complex solution requirements, escalating unresolved issues to third parties, responding to escalated client requests, and supporting client applications to achieve a first-line resolution. Additionally, you will be involved in writing reports and proposals, maintaining project documentation, documenting standard operating procedures, mentoring junior team members, coordinating engineers" activities, and providing support on the customer service desk. You are expected to have a seasoned understanding of technical design and business principles, project management skills, customer engagement capabilities, domain specialist knowledge, and excellent verbal communication skills. The role requires you to be client-focused, proactive in problem-solving, able to work under pressure, and proficient in coaching and mentoring team members. For this position, a Bachelor's degree or equivalent in Computer Science/Information Technology, specialized training in new technologies and legacy systems, and project management certification are desirable. You should have substantial work experience in technical implementation engineering, client engagement, project administration, report writing, and project management. The workplace offers a Hybrid Working environment, providing flexibility in how you work. NTT DATA is a trusted global innovator of business and technology services, serving Fortune Global 100 clients and focusing on innovation, optimization, and transformation. The company invests significantly in research and development to support organizations in navigating the digital future. With experts in over 50 countries and a diverse partner ecosystem, NTT DATA offers consulting, data and artificial intelligence services, industry solutions, and application management. As an Equal Opportunity Employer, NTT DATA is committed to providing an inclusive and diverse workplace environment.,

As a Sales Manager for solar panel products, you will be responsible for developing and implementing strategic sales plans to achieve sales targets. Your role will involve leading and managing a team of sales executives, including recruitment, training, and performance evaluation. You will also be expected to identify and pursue new business opportunities in residential, commercial, and industrial markets. Managing key client relationships and negotiating large-scale contracts or agreements will be a crucial part of your responsibilities. Monitoring market trends, competitor activities, and customer feedback will help you optimize offerings. Additionally, you will need to prepare and present regular sales forecasts, performance reports, and market analysis to senior management. Collaboration with marketing and technical teams to support product positioning and sales initiatives is essential for success in this role. Ensuring compliance with industry regulations, safety standards, and company policies will be a key priority. Providing product knowledge and technical support to clients and internal teams will also be part of your responsibilities. This is a full-time position with a day shift schedule. Proficiency in English is preferred for effective communication. The work location is in person.,

As an Inside Sales Representative - Valves & Flow Control Solutions at Outsourced, you will play a crucial role in bridging the gap between technical expertise and customer-focused sales. Your primary responsibility will be to support clients in selecting valves, actuators, and flow control solutions, with a focus on serving the oil & gas, fabrication, and industrial manufacturing sectors. In this role, you will be expected to manage inbound inquiries and outbound prospecting through various communication channels such as phone, email, and digital platforms. Utilizing SAP Business CRM, you will track leads, update pipelines, and forecast sales to ensure effective customer engagement. Meeting monthly and quarterly KPIs, including calls, conversions, and revenue targets, will be essential for success in this position. Your technical support and product expertise will be crucial as you assist customers in selecting control valves, isolation valves, and related accessories. Collaborating with engineering teams to ensure product suitability for client applications, you will need to explain technical specifications in a clear and customer-friendly manner. Building and maintaining relationships with procurement teams, engineers, decision-makers, and high-level accounts will also be a key aspect of your role. To excel in this position, you should have at least 2 years of inside sales experience, preferably in technical or industrial products. Strong communication skills, proficiency in SAP Business CRM and Microsoft Office Suite, and a KPI-driven mindset are must-have qualities. Additionally, prior knowledge of valves, actuators, or flow control systems, a background in oil & gas, fabrication, or technical manufacturing industries, and experience engaging high-level accounts are considered nice-to-have skills. At Outsourced, we offer a supportive work environment with competitive salaries, opportunities for growth and development, and a range of benefits including health insurance, professional development allowance, and flexible work arrangements. Join our team of over 1000 talented professionals and make a difference in the world of inside sales and customer engagement.,

You will be joining a dynamic team as a Senior Supervisor Quality Assurance (Apparel) in Gurugram, with 8-10 years of relevant experience in the apparel industry. As a key player in the Quality Assurance department, you will be responsible for ensuring the highest standards of quality in the assigned Apparel category to meet brand requirements. Your role will involve managing vendor relationships to ensure profitability, on-time execution, and top-notch quality. Your daily responsibilities will include interpreting and reviewing samples based on international test standards such as ASTM, ISO, and EN for chemical test parameters in Apparel. You will supervise QA inspector services to guarantee that customer quality standards are consistently met. Providing QA advice to factories, conducting sample inspections, and ensuring that product specifications align with customer quality standards will be crucial aspects of your role. Additionally, you will manage a team of QA inspectors to maintain high-quality inspection services. To excel in this position, you must possess a strong educational background with a BE/B. Tech /Dip. in Fashion. Your expertise in product and material knowledge, along with development skills, will be essential. Effective communication skills, both verbal and written, are necessary for liaising with buyers and sellers. Building strong relationships with cross-functional teams, managing multiple tasks efficiently, and meeting deadlines are key attributes required for this role. Frequent travel may be part of your responsibilities. Proficiency in MS team applications like Outlook and PowerPoint will be an advantage. Your ability to provide technical support to merchandisers, factories, and customers, conduct factory audits, and collaborate with third-party testing laboratories will be critical for the success of the department. If you are a results-oriented individual with a passion for ensuring product quality and meeting customer specifications, we encourage you to apply for this exciting opportunity. For more information about us, please visit https://www.lifung.com/. Apply now and be a part of our quality-driven team!,

You will be joining Riotech Solutions, a leading business supplies and equipment company headquartered in Austin, Texas, United States. Our company is dedicated to providing cutting-edge business solutions that optimize operational efficiency across various industries. With a focus on innovation and customer satisfaction, we have established ourselves as a trusted partner for businesses nationwide. As a Service Engineering Specialist based in Malappuram, this full-time on-site role will require you to deliver top-notch technical support, troubleshoot issues, conduct field service visits, and ensure exceptional service engineering. In addition to these responsibilities, you will be actively involved in analytical tasks aimed at enhancing service performance and reliability. We are seeking a highly skilled Data Recovery Specialist with a proven track record in retrieving lost, damaged, or inaccessible data from a diverse range of storage media, including HDDs, SSDs, flash drives, mobile devices, RAID systems, and more. The ideal candidate will possess expertise in forensic-level recovery techniques, such as data extraction from damaged or encrypted drives, chip-off recovery, and evidence preservation for legal or investigative purposes. To excel in this role, you should demonstrate: - Expertise in Service Engineering and Field Service - Strong Troubleshooting and Technical Support skills - Excellent Analytical Skills for problem-solving and continuous improvement - Ability to work both independently and collaboratively in a team environment - Exceptional communication and customer service abilities - Previous experience in the business supplies and equipment industry would be advantageous - A Bachelor's degree in Engineering, a Technical field, or a related area If you are passionate about service engineering, data recovery, and making a difference through your technical expertise, we encourage you to apply and become a valuable part of our dynamic team at Riotech Solutions.,

You will be joining Ignis IT Solutions, a renowned company with a 13-year legacy in developing computer-based training modules, programs, and e-learning modules. Our expertise extends to web products, web-related services, and mobile application development. At Ignis IT Solutions, we have a dedicated team of young, dynamic, and experienced professionals who are committed to delivering top-notch solutions that cater to our clients" diverse needs. As a Hardware Support Engineer based in Indore, you will play a vital role in providing hardware support and resolving technical issues. Your responsibilities will include diagnosing hardware problems, offering technical assistance to both internal and external clients, and ensuring the smooth functioning of hardware systems. Additionally, you will be involved in regular maintenance activities and supporting hardware inventory management. To excel in this role, you should possess a strong foundation in Hardware Support and Hardware skills, complemented by robust Technical Support and Troubleshooting abilities. Your analytical skills will be crucial in identifying and resolving hardware issues efficiently. The ability to work independently, manage multiple tasks effectively, and communicate effectively are essential traits for this position. A Bachelor's degree in Computer Science, Information Technology, or a related field is required. While prior experience in a similar role is advantageous, it is not mandatory. Join us at Ignis IT Solutions and be part of a team that is dedicated to delivering cutting-edge solutions and exceeding client expectations.,

You will be responsible for implementing products for customers, which includes demonstrating software functionality, understanding customer requirements, collecting and importing master data, configuring software, training users, installing client and server software, uploading opening balances, providing support, and running workshops and webinars with clients. Your role will also involve researching, evaluating, and implementing applications and customized solutions for clients. Experience in SaaS/ERP is advantageous. This is a full-time, permanent position with day shift schedule and performance bonus. The preferred experience is 1 year. The work location is in person.,

As a Production Chemist in the pharmaceutical industry, your primary role will be to oversee and optimize chemical processes in manufacturing, ensuring quality, efficiency, and compliance with regulations. You will need to maintain good manufacturing practices, train personnel, and troubleshoot production issues. Your responsibilities will include supervising and coordinating the production process by preparing schedules, providing guidelines to operators, and reviewing documentation. Developing and improving standard operating procedures will be crucial to ensure efficiency and consistency in the production process. Additionally, you will be responsible for maintaining good manufacturing practices to adhere to regulatory requirements and ensure a safe working environment. Identifying and resolving production issues as they arise will be part of your routine tasks. You will play a key role in ensuring product quality by conducting tests and analyses to meet quality standards. Keeping accurate records of production activities and quality control data will be essential. Compliance with safety and environmental regulations is paramount, and you will be expected to adhere to all applicable regulations. Providing training to junior chemists and production operators on production processes, safety protocols, and quality control procedures will be part of your role. Offering technical support to production personnel by assisting with technical questions and troubleshooting will also be necessary. Collaboration with cross-functional teams will ensure smooth production processes. Other responsibilities will include monitoring inventory of raw materials, maintaining and calibrating laboratory equipment, conducting experiments and tests, analyzing data, and preparing reports and documentation for production activities and quality control. This is a full-time position with benefits such as cell phone reimbursement, leave encashment, and provident fund. The preferred education requirement is a Bachelor's degree, and preferred experience includes 3 years in production chemistry, sweets and savouries production, and food laboratory. This position requires in-person work.,

You will be responsible for providing technical services both pre-sales and after sales, troubleshooting supports at customer sites. Your primary role will involve outside technical supporting and providing professional technology and solutions to support applicators" production lines. You will offer technical support to applicators by helping them set up or optimize production lines that apply to XtraForm process. This includes recommending process parameters, equipment, and more. Additionally, you will provide troubleshooting support for customer issues and support projects with drawing feasibility risk assessment. Internally, you will be responsible for understanding product performances, process windows, and limitations using GDAC equipment. This includes existing products and FIM processes. You will also be involved in developing new products and technologies and implementing applications. This includes supporting UK R&D and product teams on new product field trials and assisting customers with new product applications. To qualify for this role, you should have an Associate's degree (A. A.) or equivalent from a two-year college or technical school. You should have more than 10 years of related experience and/or training or an equivalent combination of education and experience. Strong communication skills are essential, including the ability to read and interpret documents, write reports and correspondence, and speak effectively before groups. Additionally, you should have a good grasp of mathematical concepts and problem-solving skills. While not all candidates may meet the exact requirements, if you believe you have the necessary knowledge and experience to excel in this role, we encourage you to apply. Your main competency will be to provide professional technical support to customers to assist the sales team in winning projects and growing sales. As part of the MAES Team, you will have opportunities for career growth, competitive compensation (competitive base salary and performance-related bonus plan), and benefits packages (health, commercial insurance, PTO/Holidays, and more). You will work in an innovative environment as part of a dynamic and collaborative team. At Element Solutions Inc, teamwork is highly valued, promoting continuous improvement through cross-functional partnerships to achieve the company's mission. The culture is strong, unified, and transparent, empowering high-performing global teams to deliver superior solutions for customers. We are an Equal Opportunity Employer.,

The Workfront Consultant is responsible for ensuring the success of Workfront customers by assessing, designing, implementing, and configuring work management solutions using the Workfront platform. With a proven ability to design and implement new processes in Workfront, you will play a crucial role in enhancing client experience and satisfaction. Your role as a Workfront Consultant involves gathering requirements to solve specific processes/workstreams, designing and building process prototypes, providing solutions for upgrades and configurations, and serving as the Workfront subject matter expert for all users. You will also handle administrative functions such as managing user access, security roles, and licensing subscriptions. Additionally, you will lead technical discussions with customers, collaborate with various teams to design and implement integrated solutions, and provide post-deployment technical support for customer integrations. Hosting Workfront trainings, educating users on updates, and creating meaningful insights through data manipulations and report building are also key responsibilities. The ideal candidate should hold a Bachelor's degree with at least 7 years of experience in software development and 5+ years of client-facing implementation work. Proficiency in Workfront or similar work management tools, strong technical and analytical skills, proactive nature, and ability to prioritize tasks in a fast-paced environment are essential. Effective communication, collaboration, and problem-solving skills, along with experience in SaaS-based environments and enterprise systems, are required for this role. If you are a results-oriented individual with a deep business process focus, capable of working with diverse personalities and backgrounds, and possess strong time management and organizational skills, we encourage you to apply for the Workfront Consultant position and contribute to the success of our clients.,

You will be working as a Computer Hardware and Networking professional in Delhi, India. Your responsibilities will include diagnosing and repairing computer hardware issues, conducting regular maintenance, and providing technical support to clients. Additionally, you will troubleshoot network problems, ensure system security, and perform routine system performance checks. To excel in this role, you should have proficiency in Computer Hardware and Hardware technologies, experience in Computer Repair and maintenance, strong Technical Support and Troubleshooting skills, excellent problem-solving abilities, and effective communication and interpersonal skills. It is important to be able to work both independently and collaboratively. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, and certification in relevant hardware and networking courses would be beneficial.,

As a Technical Support & Application Engineer at OMICRON electronics, you will play a crucial role in handling repairs, calibrations, and technical support for our innovative power supply solutions. You will be the primary point of contact for our customers, assisting them with queries and providing practical application guidance. Your responsibilities will also include troubleshooting technical issues, supporting marketing & sales activities through demos and participating in events, and delivering training sessions for our products. To excel in this role, you should have a background in electrical engineering and prior experience in the power industry. Your ability to analyze and solve customer requests will be key, along with your strong communication and organizational skills. Fluency in English and Hindi is essential, and a willingness to relocate to New Delhi is required. At OMICRON, we offer a unique work culture based on trust, personal freedom, and individual responsibility. You will be part of a diverse and sustainable work environment with state-of-the-art infrastructure and professional teams. Our focus on creativity and innovation, combined with perks like Friday team lunches and weekends off, make OMICRON a great place to work. If you are excited about this opportunity but don't meet all the requirements, we encourage you to demonstrate your motivation and apply through our website. Join us at OMICRON electronics and be a part of our dynamic team dedicated to making power supply safer and more reliable.,

As a Client Support Associate at our Vadodara location, you will have the opportunity to be the primary point of contact for client inquiries regarding product features, functionality, and troubleshooting. Your responsibilities will include responding to support requests through email tickets and phone calls, conducting live training sessions, and assisting with product reconfiguration when necessary. Additionally, you will coordinate the delivery of support services such as data migrations and system updates, troubleshoot technical issues, and collaborate with internal teams to ensure effective resolutions. In this role, you will play a crucial part in ensuring a smooth and satisfying client experience by maintaining proactive communication and problem-solving. You will work closely with Product, Development, and Onboarding teams to support continuous improvement in customer service delivery. Your ability to gather client feedback and share insights will help optimize our support processes and product offerings. To excel in this position, we expect you to have at least 3 years of experience in a technical support role, with experience in a SaaS environment being highly preferred. You should be comfortable working Pacific Time Zone hours and have familiarity with helpdesk ticketing systems (experience with ZenDesk is a plus). Strong troubleshooting and analytical skills, excellent written and verbal communication, and a collaborative mindset with internal and external stakeholders are essential for success in this role. Additionally, you should possess a high energy level, a professional attitude, and the ability to work independently. Basic knowledge of Excel fundamentals is required, and any accounting or audit knowledge would be a bonus. Above all, we are looking for someone who is eager to learn, grow, and adapt in a fast-paced tech environment. If you are ready to make a difference by helping customers succeed, we encourage you to apply now and become part of a team that values innovation, service excellence, and continuous learning.,

As a Technical Service Engineer at SolaX Power, you will play a crucial role in providing exceptional support and service to customers utilizing our solar string inverter systems. Your responsibilities will include diagnosing and troubleshooting technical issues both remotely and on-site, ensuring prompt and effective technical support through various channels, conducting root cause analysis and implementing corrective actions, as well as collaborating with cross-functional teams to enhance product performance. Your expertise will be vital in performing commissioning, testing, and maintenance of solar string inverter systems, documenting service activities and customer interactions, and training customers and internal teams on system operation and maintenance. Staying updated with industry trends and best practices will enable you to provide proactive technical support and contribute to the development of service procedures and troubleshooting guides. To excel in this role, you should hold a Bachelor's degree in electrical engineering, electronics engineering, renewable energy, or a related field, along with a minimum of 2 years of experience in technical support or field service engineering, specifically with solar string inverters. Your proven ability to diagnose and resolve technical issues related to power electronics and renewable energy systems, hands-on experience with solar string inverters, and strong understanding of electrical and electronic principles as applied to solar PV systems will be crucial. Excellent communication skills, a professional demeanor, and a willingness to travel occasionally for onsite support and commissioning are also essential. Joining SolaX Power offers numerous benefits including a competitive salary based on experience, opportunities for professional growth in the renewable energy industry, and the chance to work with a team of dedicated professionals committed to sustainable energy solutions.,

Job Description As a Technical Sales Engineer at Make3d, you will play a crucial role in providing technical sales support to clients. Your primary responsibilities will include communicating product features and benefits, engaging in sales engineering activities, and ensuring customer satisfaction. Your expertise in 3D printing technology will be essential in promoting the use of this innovative technology to solve real-life problems for our customers. You will be based in Surat and work full-time on-site, actively contributing to the company's growth and success. Your strong communication skills, technical sales experience, and ability to understand and explain complex technical concepts to non-technical individuals will be key assets in this role. Additionally, your problem-solving skills and collaborative mindset will enable you to work effectively in a team environment to achieve our business objectives. To excel in this position, you should possess a Bachelor's degree in Engineering or a related field, along with a solid background in technical sales and sales engineering. Your knowledge of 3D printing technology, coupled with your experience in technical support, will be instrumental in fulfilling the responsibilities of this role and driving customer engagement. If you are passionate about leveraging cutting-edge technology to address real-world challenges and are looking to make a meaningful impact in the field of 3D printing, we invite you to join our dynamic team at Make3d.,

You will be joining DYWIDAG-Bridgecon India Private Limited as a full-time Sales Engineer - Geotechnical based in New Delhi. Your primary responsibilities will include providing technical support, assisting in sales processes, and nurturing customer relationships. Your daily tasks will revolve around leveraging your expertise in geotechnical products, resolving customer issues, and collaborating with the sales team to create proposals and bids. A key aspect of your role will involve engaging with clients to comprehend their requirements and ensure high levels of customer satisfaction. To excel in this role, you should possess strong Sales Engineering and Sales skills, along with a background in providing Technical Support and Customer Service. Effective written and verbal communication skills are essential, coupled with a Bachelor's degree in Civil Engineering, Geotechnical Engineering, or a related field. Your ability to work autonomously and collaboratively, coupled with your problem-solving acumen and keen attention to detail, will be critical for success. Prior experience in the geotechnical industry would be advantageous. Ideally, you should have a minimum of two years of sales experience in a related field to thrive in this role.,

You have extensive experience in providing ongoing support and administration for databases running versions 2008, 2012, 2014, and 2016. Your skills include writing and debugging complex SQL queries and understanding the best practices for integrating database requests into application programs. You are proficient in evaluating and enhancing data models, database designs, data access, and table maintenance codes. Your capabilities extend to database change management, performance tuning, and resolving database performance, capacity, replication, and other distributed data issues. Your responsibilities involve developing, implementing, administering, documenting, and maintaining policies and procedures to ensure the security and integrity of the company's database. You will also communicate and coordinate with various teams such as application teams to assess compatibility and impact during upgrades or patch activities. You should be able to install MSSQL server software, configure database servers, monitor and maintain system health and security, design backup processes for servers and associated data, create user accounts and assign security levels, establish disaster recovery protocols, and provide end-to-end technical support and problem resolution. Furthermore, you will schedule and conduct regular server maintenance, create database management procedures, and evaluate data analysis models and procedures to ensure efficient database operations.,

The Client Onboarding & Implementation Specialist will be a key member of our team, responsible for ensuring a seamless and successful onboarding experience for our clients. Your expertise in SaaS platforms, particularly in implementation and technical support, will be instrumental in delivering value from day one and fostering long-term client satisfaction. Key Responsibilities: Client Onboarding & Installation: - Guide clients through the setup and configuration of our SaaS platform. - Provide clear, step-by-step guidance to ensure seamless implementation within the clients" operational workflow. - Troubleshoot technical challenges during onboarding, escalating to internal teams as necessary. - Ensure accurate setup and full activation of client accounts. Product Walkthroughs & Enablement: - Deliver detailed product demonstrations and walkthroughs, highlighting core features and functionalities. - Empower clients with best practices, usage tips, and self-service resources. - Tailor demonstrations to meet client-specific use cases and industry workflows. Client Support & Technical Issue Resolution: - Serve as the first line of support for new clients during and after onboarding. - Collaborate cross-functionally with product, development, and customer success teams to resolve technical queries. - Maintain accurate logs of client interactions, issues raised, and solutions provided. Feedback & Process Optimization: - Collect and analyze client feedback to identify pain points, usability issues, and opportunities for improvement. - Relay actionable insights to product and development teams to inform future updates and features. - Assist in refining onboarding playbooks and documentation based on evolving client needs. Training & Education: - Conduct client training sessions (virtual or in-person) to promote product understanding and adoption. - Ensure clients are fully equipped to operate the platform independently post-onboarding. Internal Collaboration: - Work closely with the sales and account management teams to keep stakeholders informed on onboarding progress. - Identify and address potential roadblocks early to maintain onboarding timelines and client satisfaction. Required Qualifications & Skills: - 5-7 years of experience in client onboarding, technical support, or implementation roles, preferably within a SaaS or HR Tech environment. - Solid understanding of the SaaS application lifecycle, especially the onboarding and implementation phases. - Familiarity with background verification tools or related platforms is a strong advantage. - Proficiency in CRM tools such as Salesforce, HubSpot, or Zoho CRM. - Excellent verbal and written communication skills with the ability to simplify technical concepts for non-technical users. - Strong problem-solving skills and a customer-first mindset. - Capable of managing multiple projects simultaneously and adapting to evolving priorities. - Comfortable interfacing with clients in both technical and non-technical roles. Preferred Attributes: - Proactive, self-motivated, and detail-oriented. - Collaborative team player who thrives in a fast-paced environment. - Strong documentation and organizational skills.,