39437 Technical Support Jobs

Min 10+ yrs of exp in automobile service operations Familiarity with DMS (Dealer Management Systems) and OEM service platforms. Required Candidate profile Oversee overall workshop operations including service reception, diagnostics, repairs, and delivery. Drive CSI (Customer Satisfaction Index) and ensure quick resolution of customer complaints.

As a Technical Support Professional at IBM you are the first point of contact with our clients. Your main responsibilities are to provide technical support and assistance to clients and business regarding their software issues. We provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye, and the world remains safe because of the dedication our Technical Support has to our clients. Whether you are working on projects internally or for a client, Technical Support is critical to the success of IBM and our CICS clients worldwide. Required education Bachelor's Degree Preferred education Master's Degree...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Provide technical support for Edubotix’s AI-ERP to schools/colleges. Handle queries,resolve basic issues,manage tickets,and coordinate with internal teams.Requires good communication,basic tech skills,ERP/web app understanding.

We are looking for a highly skilled Estimation & Technical Manager to lead our estimation team and pre-sales technical evaluation, cost estimation, solution designing, and tender preparation activities in the Fire & Security domain. Required Candidate profile • Experience working with OEMs like Simplex, JCI, Tyco, Honeywell, etc. • Ability to handle multiple tenders and meet tight deadlines. • Strong negotiation and problem-solving skills.

Location- Mumbai- Suburban Job Summary We are looking for a dedicated and technically inclined L1 Support team member to join our IT Production/Application Support function. The role involves basic SQL query execution, handling routine service request tickets, and performing 24x7 monitoring of production systems and applications. This position is ideal for individuals who are detail-oriented, eager to learn, and comfortable working in a fast-paced environment. ________________________________________ Key Responsibilities Perform 24x7 monitoring of critical applications, services, and batch jobs using monitoring tools Execute basic SQL queries for data validation, issue tagging, and report ge...

Urgent BPO Hiring (International Process) – Jaipur Chat/Voice, WFO. Salary: 23K–34K CTC (as per experience). 247 rotational shifts, 5.5 days. Grads/UGs can apply. Excellent comms, typing & grammar required. Cab, stay 15 days & 10k relocation bonus.

Job Responsibilities: 1) Attending Client's calls and addressing all their software queries on time. 2) Possessing excellent product knowledge to enhance customer support. 3) Conducting Online Demo & Training for New & Existing Clients. 4) Installing and configuring Biometric Access Control software. 5) Collate feedback from Customers & share it with the Software Development team. 6) Identifying hardware and software solutions & troubleshooting technical issues. 7) Conducting research on the potential Client's database as per the requirement

Hiring Now: Technical Support International Voice | Hyderabad (Work From Office) Position: Technical Support International Voice Work Mode: On-site Location: Hyderabad Shift: Night Shift (Two-way cab provided) Role Overview Step into an exciting global support environment! We are looking for talented individuals who can confidently interact with international customers, resolve technical queries, and deliver an exceptional support experience. If you have strong English communication skills and enjoy troubleshooting or helping customers, this role is for you. What Youll Do Manage inbound/outbound customer calls for international clients. Diagnose and resolve basic technical issues with clarit...

We are looking for a highly motivated and results-driven Sales & BD Executive to join our team. The ideal candidate will have excellent communication skills, a strong background in sales and business development, and the ability to work effectively in a fast-paced environment. Roles and Responsibility Develop and execute strategic plans to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase repeat business and referrals. Identify new business opportunities through market research and networking. Collaborate with cross-functional teams to develop and implement sales strategies. Analyze sales data and market trends to ...

We are looking for a skilled Executive Chef to join our team at Hungry Q Frozen Foods LLP. The ideal candidate will have a strong background in culinary arts and experience in managing kitchen operations. Roles and Responsibility Manage and supervise the kitchen team to ensure efficient food preparation and service. Develop and implement menus catering to diverse customer needs and dietary requirements. Conduct regular quality checks on food products to maintain high standards of taste and presentation. Collaborate with other departments to ensure seamless service delivery. Maintain a clean and organized kitchen environment, adhering to health and safety regulations. Train and mentor junior ...

We are looking for a highly skilled and experienced Social Media Professional to join our team at MubarakRishte. The ideal candidate will have a strong background in social media marketing and management, with excellent communication and content creation skills. Roles and Responsibility Develop and implement comprehensive social media strategies to achieve business objectives. Create high-quality, engaging content for various social media platforms. Manage and maintain the company's social media presence across multiple platforms. Analyze and report on social media metrics to optimize performance. Collaborate with cross-functional teams to ensure consistent branding and messaging. Stay up-to...

Experience: 6 - 9 Years Primary Skills Java 17 +, Spring Boot, REST APIs, AWS Secondary Skills Kafka, SQL, Agile & Devops practices. Roles and Responsibility Collaborate with cross-functional teams to design and implement business solutions using SAP Business by Design. Analyze business requirements and develop solutions to meet customer needs. Provide technical support and training to customers on SAP Business by Design. Develop and maintain documentation of business solutions and processes. Identify and mitigate risks associated with business solution implementation. Work closely with stakeholders to ensure successful project delivery. Job Requirements Strong knowledge of SAP Business by D...

Experience : 3 - 5 Years Primary: Java, Spring Boot, Oracle, Spring Data JPA/Hibernate, Angular Secondar good to have: Messaging (KAFKA) Roles and Responsibility Collaborate with cross-functional teams to design and implement business solutions using SAP Business by Design. Analyze business requirements and develop solutions to meet customer needs. Provide technical support and training to customers on SAP Business by Design. Develop and maintain documentation of business solutions and processes. Identify and mitigate risks associated with business solution implementation. Work closely with stakeholders to ensure successful project delivery. Job Requirements Strong knowledge of SAP Business ...

Roles and Responsibility Provide technical support and assistance to employees with desktop-related issues. Troubleshoot and resolve hardware and software problems efficiently. Install, configure, and maintain desktop computers, laptops, and other computer systems. Collaborate with the IT team to ensure seamless integration of new technologies. Develop and implement procedures for desktop maintenance and troubleshooting. Train and guide junior staff members on desktop support best practices. Job Requirements Strong knowledge of software services and desktop support principles. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Effec...

We are seeking an experienced NetSuite ERP Administrator & Developer to join our team. The ideal candidate will have a strong background in managing, customizing, and optimizing NetSuite ERP systems, ensuring its smooth operation, and providing ongoing support to end-users. As a NetSuite ERP Administrator & Developer, you will play a crucial role in configuring, maintaining, improving our NetSuite environment, as well as developing custom solutions to meet the evolving needs of the organization. Responsibilities: Configure, customize, and maintain NetSuite ERP system to align with business processes and requirements. Collaborate with cross-functional teams to gather and define business needs...

Experience: 6 - 9 Years Must - AWS, Java API development Good to have is Database experience Roles and Responsibility Collaborate with cross-functional teams to design and implement business solutions using SAP Business by Design. Analyze business requirements and develop solutions to meet customer needs. Provide technical support and training to customers on SAP Business by Design. Develop and maintain documentation of business solutions and processes. Identify and mitigate risks associated with business solution implementation. Work closely with stakeholders to ensure successful project delivery. Job Requirements Strong knowledge of SAP Business by Design and its applications. Excellent co...

• CCNA or similar certification, Network Administration (Anti-DDOS, WAF, SD-WAN, Routers, Switches, Firewalls, etc.) experience • Should have worked in similar project as L2 for at least 3 years Required Candidate profile • Engineer/Graduate(in IT/Computer) • Good Communication (written/oral)

Primary Skills: - Domain Expertise: Logistics, WMS (Inbound, Outbound, Warehouse Inventory & Recount), Procurement Systems, OMS, IMS, B2B eCommerce - Technical Support: Troubleshooting WMS, OMS, IMS, Procurement Systems, B2B eCommerce - Database & Cloud: SQL Queries, Azure Cloud, NoSQL/MongoDB, Elastic Search - System & Tools: API Integration, Web Services, Networking, Windows/Linux, Log Analysis, Debugging - ERP Systems: Oracle WMS, SAP WMS, or equivalent - DevOps & Automation: Python, Bash, PowerShell, Scripting, Incident & Change Management (ITIL Preferred) Key Responsibilities: -- Act as Level 1 & Level 2 Support, handling escalations and ensuring quick resolutions -- Troubleshoot API fa...

Responsibilities Implement Guidewire products state rollouts for BillingCenter / PolicyCenter . Provide technical leadership and mentoring to junior Guidewire developers. Gather business requirements, check technical feasibility, and coordinate with offshore teams. Perform hands-on development (40%) for BillingCenter configurations and integrations. Coordinate with offshore and onshore teams to resolve production incidents. Review offshore work in areas such as PCF configuration, business rules, and data model creation. Manage and communicate team progress to leadership. Provide technical support for PolicyCenter / BillingCenter in production. Collaborate with cross-functional teams for defe...

Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customers concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to all stakeholders. E...

What are we looking for? Job Overview: We are seeking an experienced NetSuite ERP Administrator & Developer to join our team. The ideal candidate will have a strong background in managing, customizing, and optimizing NetSuite ERP systems, ensuring its smooth operation, and providing ongoing support to end-users. As a NetSuite ERP Administrator & Developer, you will play a crucial role in configuring, maintaining, improving our NetSuite environment, as well as developing custom solutions to meet the evolving needs of the organization. Responsibilities: Configure, customize, and maintain NetSuite ERP system to align with business processes and requirements. Collaborate with cross-functional te...

• CCNA or similar certification, network administration (SD-WAN, Routers, Switches, Firewalls,etc) experience • Should have worked in similar project as L1 Required Candidate profile • Engineer/Graduate(in IT/Computer) • Good Communication (written/oral)