14845 Technical Support Jobs - Page 2

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, you will be responsible for handling inbound calls from customers experiencing computer issues. Your main tasks will include diagnosing the problems accurately and recommending the most suitable technical support plan, as well as any necessary software to resolve the issues effectively. Your role will involve selling technical support plans while ensuring a high level of customer satisfaction. Candidates Profile: - Strong communication skills and ability to effectively handle customer concerns. - Prior experience in technical sales or customer service is preferred. - Knowledge of computer systems and troubleshooting techniques. - Ability to work in UK/US Shift timings. Benefits & Facilities: - Fixed Salary credited on the 1st of every month in the Salary account, along with High Incentives. - Daily Sales Incentives and Attendance Incentive. - Monthly Sales Incentives based on performance. - Opportunity for a salary hike of 15% - 20% on the last drawn salary. - Loyalty Bonus of Rs. 5000 provided annually. - Referral Bonus of Rs. 2000 for each successful candidate referral. - No extension of shift timings ensuring work-life balance. - High prospects of career growth within the organization. - Salary Increment after completion of 9 months with the company. Additional Information: All your personal and professional information will be kept confidential in accordance with EEO guidelines. Contact: For further details or to apply for the position, please contact Rima (HR) at 7686839463/9836096168. (Note: This job description is a summary of the responsibilities and requirements for the Senior Tech Sales Associate position at Adeeba e-Services. It is important to contact the HR representative mentioned above for detailed information and application process.),

About Estero Education Services: Estero Education Services is a New Zealand-registered education consultancy specializing in international student recruitment and university collaborations. We proudly partner with all eight New Zealand universities, along with Institutes of Technology and Private Training Establishments of New Zealand. With a physical presence across eight cities in India, Nepal, and Sri Lanka, Estero is a trusted name in guiding students towards achieving their global education dreams. Our mission is to provide personalized, high-impact guidance to students, matching them with universities and programs that align with their academic strengths, career aspirations, and personal goals. Role Overview: We are seeking a Student Success Advisor - New Zealand Higher Education to support students in identifying their ideal universities and programs, with a core focus on New Zealand's higher education landscape. The role involves providing one-on-one career counselling, managing student inquiries, and ensuring a seamless application process to international institutions. This position is perfect for someone passionate about helping students unlock global opportunities through quality education while fostering meaningful relationships with students, parents, and university partners. Key Responsibilities: Student Counselling & Career Guidance: - Provide expert advice to students and their families about study options in New Zealand, including courses, universities, scholarships, and career pathways. - Assess students" academic backgrounds, interests, and career goals to recommend the best-fit programs and institutions. - Guide students on university applications, personal statements, and admission requirements. - Offer counselling not only to new graduates but also to working professionals seeking career shifts or further study abroad opportunities. Student Relationship Management: - Build strong relationships with students through regular follow-ups, ensuring consistent support throughout the application and admission process. - Maintain and update student databases, tracking leads and applications to maximize conversion rates. - Address face-to-face, phone, and email inquiries promptly and professionally. University & Stakeholder Engagement: - Serve as a bridge between students and New Zealand university representatives, ensuring smooth communication. - Collaborate with internal teams to organize student fairs, university webinars, and promotional events. - Provide feedback to the marketing team about student interests and program demand to strengthen Estero's outreach. Administrative & Technical Support: - Ensure accurate data entry into CRM systems for efficient tracking of student progress. - Prepare counselling reports, application summaries, and conversion statistics for internal use. - Assist in event planning and execution, including school/university visits and education fairs. Key Requirements: - Bachelor's degree from a recognized institution (Master's degree preferred but not required). - Excellent communication skills - strong English proficiency in writing, speaking, and presenting. - Client relationship experience is highly desirable - previous roles in sales, HR, or marketing will be an advantage. - Knowledge of New Zealand's higher education sector and admission processes is preferred. - Strong interpersonal skills - patient, friendly, and empathetic in dealing with students and parents. - Multitasking abilities and excellent organizational skills. - Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM tools. Why Join Estero Education Services - Be a part of a global mission - helping students achieve their international education goals. - Gain expertise in New Zealand's higher education system by working with top-tier universities and academic leaders. - Develop your counselling skills through hands-on experience and training. - Collaborate with a passionate team - working across borders to create impactful student outcomes. - Career growth opportunities - in an organization expanding its global footprint. To Apply: Send your resume and a brief cover letter to info@estero.co.nz,

As a Technical Operations Engineer at Peppermint Robotics, you will play a crucial role in the deployment, operations, and service of Peppermint robots at customer locations. Your responsibilities will include overseeing demos across operational regions, engaging in technical briefings from engineering teams, and learning about robotics with Peppermint. Based in Pune, you will be at the forefront of ensuring the seamless functioning of Peppermint's commercial housekeeping robots. You will be tasked with installing, configuring, and maintaining company products or systems at client sites. Managing and executing operations and service of Peppermint Robots, as well as handling service, preventive maintenance, and technical support queries for Peppermint customers will be part of your key responsibilities. Leading robot deployments and demos, which include programming, training, and certification of customer staff, will also be a significant aspect of your role. Providing detailed documentation and reporting about deployments, demos, and maintenance + service plans according to Key Result Areas (KRAs) will be essential. You will need to ensure timely resolution while upholding the highest level of quality support in every customer interaction. Adhering to safety guidelines and protocols while working on-site is imperative. Keeping yourself updated on product developments and industry trends to offer informed recommendations to clients will also be a part of your routine tasks. Documenting service activities, including troubleshooting steps, repairs performed, and parts used, will help in maintaining a record of all operations. At Peppermint, we prioritize authenticity, clear communication, and a proactive attitude towards seeking knowledge. We are committed to supporting each team member's career growth and fostering a culture that propels our mission forward. Embrace the opportunity to work on a world-class product that promises a rewarding yet challenging journey. You will be surrounded by a team of talented individuals who are dedicated to their work and strive for excellence daily. If you are enthusiastic about contributing to our purpose and are prepared to embark on this unique experience, we encourage you to reach out to us with your resume. Your skills in deployment, troubleshooting, demonstration, maintenance, robot programming, mechanical and electronics knowledge, customer service, installation, configuration, technical support, and documentation will be invaluable in excelling in this role.,

You will be joining Full Potential Solutions (FPS), a global product and services company dedicated to enhancing customer engagement for contact centers worldwide. As a Desktop Support Engineer, your primary role will involve troubleshooting hardware and software issues, installing and maintaining computer hardware and peripherals, and upgrading operating systems and software as required. Additionally, you will be responsible for addressing networking and connection issues, advising on upgrades, providing basic computer operation training, and responding to client support requests in Pune, India. Your qualifications should include a Bachelor's Degree in Information Technology or Computer Science, along with at least three years of experience in Desktop Support encompassing hardware, software, network, and related technologies. You should possess advanced knowledge of computer hardware systems, memory modules, peripherals, and popular operating systems, as well as the ability to resolve complex IT-related issues. Experience in supporting Windows Desktop, Virtual Desktops, MAC, and notebook computers is essential, along with familiarity with ITIL and Cloud Computing. In this role, you will need to exhibit proactive problem-solving abilities, excellent communication skills, and a customer-centric approach. You should be comfortable working in high-stress situations and managing on-site IT issues efficiently. Your responsibilities will also include coordinating with necessary groups or third parties, escalating unresolved queries as needed, and deploying technical tools as required. Overall, your dedication to delivering exceptional client results and your commitment to personal and professional growth will be instrumental in contributing to our mission of creating thriving conditions for our team members.,

As a CAD Application Engineer at CCTech, you will play a crucial role in transforming client requirements into precise 3D models utilizing your expertise in Mechanical or Civil Engineering. Your primary responsibilities will include developing and maintaining detailed CAD models, ensuring data accuracy and consistency, coordinating with various disciplines to resolve clashes, providing training and support on CAD software, documenting project processes, and continuously improving project outcomes by staying updated on the latest CAD technologies and methodologies. Key Responsibilities: - Developing CAD Models: Create and maintain detailed CAD models using Autodesk Inventor, Revit, or other relevant software. - Data Management: Organize and manage data within CAD software to ensure accuracy and consistency across project phases. - Coordination: Collaborate with different disciplines to identify and resolve clashes or discrepancies within models for efficient workflow. - Training and Support: Offer training and support to team members and stakeholders on CAD software and processes. - Project Documentation: Generate and maintain project documentation related to CAD processes, guidelines, protocols, and standards. - Continuous Improvement: Stay informed about the latest CAD technologies and methodologies to enhance project outcomes through implementation of improvements. Skills Required: - Proficiency in AutoCAD, Inventor, Revit, Navisworks, and 3D modeling. - Strong technical support skills with a background in engineering design and troubleshooting. - Ability to review and analyze application system specifications. - In-depth knowledge of engineering principles and design processes. - Excellent problem-solving capabilities and communication skills. - Proven ability to collaborate effectively with cross-functional teams. Requirements: - Bachelor's degree in Mechanical Engineering, Civil Engineering, or a related discipline. - Minimum 1 year of experience working with CAD software such as AutoCAD, Inventor, Revit, SolidWorks, or similar tools. - Strong understanding of engineering principles and design processes. - Excellent problem-solving skills and effective communication abilities. - Demonstrated ability to collaborate with cross-functional teams. Benefits: - Opportunity to work in a dynamic and fast-paced IT organization. - Contribute to the company's success by shaping a positive and engaging work culture. - Collaborate with a talented and supportive team. - Be part of a company passionate about making a difference through technology.,

We are currently seeking a highly qualified Help Desk Manager to join our team. In this role, you will have the crucial responsibility of leading our technical support team and ensuring the delivery of exceptional customer service while effectively resolving all technical issues. As a Help Desk Manager, it is essential that you possess a strong technical background complemented by extensive customer service experience. Your problem-solving mindset, coupled with the ability to motivate and inspire your team to achieve specific goals, will be vital to excel in this position. Your primary objective will be to ensure the provision of high-quality technical support, which directly contributes to increased client satisfaction. By leveraging your expertise and leadership skills, you will guide your team in providing efficient and effective solutions to our valued customers. We are looking for a Help Desk Manager who is not only proficient in technical matters but also possesses excellent communication skills and the ability to collaborate with different stakeholders. Your dedication to delivering exceptional customer service and driving continuous improvement will be instrumental in achieving our organizational objectives. If you are ready to take up this challenging yet rewarding role, join our team as a Help Desk Manager and contribute to our commitment to providing top-notch technical support and enhancing client satisfaction. Responsibilities Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement

As a Customer Support Executive at Woodrock Infotech Private Limited, your primary responsibility will be to manage customer support inquiries, maintain customer satisfaction, provide online and technical support, and ensure high levels of customer service. You will be tasked with effectively communicating with customers, resolving their issues promptly, and delivering the best possible support experience. The ideal candidate for this full-time on-site role located in Mysuru should possess exceptional customer support and satisfaction skills, online support and customer service expertise, as well as technical support abilities. Strong verbal and written communication skills are essential, along with proficiency in customer support software and tools. You should have excellent problem-solving capabilities, attention to detail, and the ability to work collaboratively in a team environment. While previous experience in a customer support role would be advantageous, it is not mandatory. A bachelor's degree in a relevant field or equivalent experience is preferred. Join our versatile and dedicated team at Woodrock Infotech Private Limited, and contribute to helping companies achieve growth through exceptional customer service.,

The Information Technology Engineer position at our company is a full-time on-site role located in Kashipur. As an Information Technology Engineer, your primary responsibilities will include troubleshooting technical issues, providing technical support, ensuring network security, and managing networking tasks. Your daily tasks will involve diagnosing and resolving hardware and software problems, configuring and maintaining network systems, and implementing security measures to safeguard the network infrastructure. To excel in this role, you should possess strong skills in troubleshooting and information technology, along with experience in providing technical support. Knowledge of network security and networking principles is essential, and you should demonstrate excellent problem-solving abilities. The ability to work both independently and collaboratively within a team is crucial for success in this position. A bachelor's degree in Information Technology, Computer Science, or a related field is required. Possessing relevant IT certifications would be considered advantageous. If you are passionate about Information Technology and eager to take on diverse technical challenges, we encourage you to apply for this rewarding opportunity.,

As a Customer Success & Audit Support Specialist at AuditorsDesk, you will play a crucial role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to serve as the main point of contact for customers, addressing their inquiries, resolving issues, and providing assistance in a professional and efficient manner. You will collaborate with team members to maintain high-quality customer support and contribute to improving the overall customer experience. Your role will involve interacting with customers via phone, email, and chat to provide accurate information about our products/services, pricing, and promotions. You will also be responsible for resolving technical issues related to our online platform and escalating complex issues as needed. By maintaining detailed records of customer interactions in our CRM system, you will help track inquiries, complaints, and resolutions. To excel in this role, you must have a Bachelor's degree in commerce or a related field, along with 2 to 3 years of experience. Strong communication skills, both written and verbal, are essential, as well as excellent problem-solving abilities and attention to detail. The ability to multitask and prioritize tasks effectively in a fast-paced environment is crucial, along with a positive attitude and a willingness to exceed customer expectations. Being proactive in staying up-to-date on our product/service offerings, industry trends, and company policies will enable you to provide accurate information to customers and identify opportunities for process improvements. Immediate joiners will be given preference, and only shortlisted candidates will be contacted for interviews. If you are passionate about delivering outstanding customer service, enjoy working in a collaborative team environment, and have a background in commerce, we encourage you to apply for this exciting opportunity at AuditorsDesk.,

Company Description Madhav Fluid Solutions aims to be the first choice for customers with unique fluid handling needs. Specializing in customized pumping and control valve systems, we are the authorized channel partner for leading global brands such as Viking Pump, Valmet-Flowrox, and Sandpiper in India. We provide engineered solutions for demanding applications in industries like chemical, petrochemical, oil & gas, and food. Our team offers comprehensive support from installation to maintenance, ensuring cost-effective and reliable fluid management solutions. Role Description This is a full-time hybrid role for a Technical Sales Engineer based in Pune & Mumbai. Technical Sales Engineer will focus on understanding customer requirements, providing technical support, and recommending suitable products and solutions. Day-to-day tasks include field visits, customer interactions, and preparing sales proposals. The role involves working closely with the engineering team and clients to ensure seamless product integration and customer satisfaction. Qualifications Experience in B2B Sales Strong Technical Support and Communication skills Sales skills with the ability to understand and solve customer challenges Ability to work independently and collaboratively in a hybrid work environment Bachelor&aposs degree in B.E Mechanical/ Chemical Engineering Experience in the fluid handling or related industries is a plus Show more Show less

As a Visa Consultant in our organization, you will be responsible for guiding clients to help them choose the best options for studying abroad with proper assistance. Your primary role will involve providing detailed guidance and support to clients throughout the visa application process. This is a full-time position with a day shift schedule. As part of the benefits package, we offer cell phone reimbursement to help you stay connected with clients effectively. To excel in this role, you should have a minimum of one year of experience in technical support, tele sales, and a total of one year of work experience. While it is preferred, a Higher Secondary (12th Pass) education qualification is also desirable. Fluency in English and Punjabi languages is preferred for effective communication with clients. If you are based in or willing to relocate to Jalandhar, Punjab, you are the ideal candidate for this position. Reliability in commuting or the willingness to relocate before starting work is a requirement for this role.,

As a Pre-Release Supportability Engineer at Autodesk, you will be an integral part of the Customer Technical Success team, ensuring the supportability of pre-release products. Your role will involve collaborating closely with Product Engineering, Product Management, and Insights teams to enhance customer satisfaction and product quality. With your strong technical background and excellent communication skills, you will play a crucial role in identifying and mitigating potential technical issues in pre-release products. Your responsibilities will include acting as the primary liaison between Customer Technical Success and other teams, collaborating with Product Engineering to address technical issues, working with Product Management to understand customer expectations, analyzing customer feedback, and developing comprehensive documentation for pre-release products. Additionally, you will participate in testing processes, monitor product performance, and contribute to the development of supportability metrics. The minimum qualifications for this role include a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, along with 3-5 years of experience in technical support or product management within the technology industry. You should have a passion for customer success, the ability to work independently in a fast-paced environment, and a knack for analyzing data to improve product supportability. Experience with agile principles, pre-release product testing, and familiarity with supportability metrics are also required. Preferred qualifications include experience in a SaaS environment, knowledge of Autodesk products, and certification in Project Management. Autodesk offers a competitive compensation package based on experience and location, with additional benefits such as bonuses, commissions, stock grants, and a comprehensive benefits package. Join Autodesk and be part of a culture that values diversity, belonging, and innovation. Shape the future with meaningful work that contributes to building a better world. Learn more about sales careers at Autodesk and our commitment to diversity and belonging on our website. If you are an existing contractor or consultant with Autodesk, please search for open internal positions to apply.,

Warm greetings from Movate, Chennai !!! We are hiring for TAC_Network Engineer_Chennai_Ambit IT Park Only Immediate Joiners to 15 days notice can apply! Interested candidates Inbox your resumes to [HIDDEN TEXT] Years: 1 - 6(Min 1 year of exp is mandate) Role: L1 Engineer Location: Chennai (Ambit IT Park) Job Profile : Network Engineer Shift : Flexible to work in Rotational Night Shift Work Model : Work from office Key Skills : Networking, Routing, Switching, DHCP, DNS, Technical Support, Network Support Education : Min 3yrs Diploma/Degree Mandatory Looking for Immediate joiners only. Job Responsibility: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) How ARP learns the mac address in same subnet and different subnet Difference between hub,layer2 switch and layer 3 switch and router DHCP DORA process sender IP,mac and port number and destination IP,mac and port number OSI: how to troubleshoot in network with help of OSI model. Data link header Ip header TCP header Look into Wireshark capture 1:ARP learning process and it&aposs flavour 2:How switch learns the mac address 3: DHCP server and Client communication in same network and different network 4:OSI headers Protocol and port number working OSI layer model and its learning of encapsulation and decapsulation 5: IP Addressing and Subnetting 6: Difference between layer two and three switch Thanks, Deepu [HIDDEN TEXT] Show more Show less

In this role, you will serve as the primary point of contact for our valued customers, delivering exceptional support, resolving inquiries promptly, and ensuring a positive customer journey. Your responsibilities will involve engaging with customers through various channels such as email, chat, or phone to address their queries, resolve any issues they may encounter, and furnish them with relevant information about our products and services. We are looking for individuals who are driven and customer-centric to join our team as Work From Home Customer Service Representatives. This remote position will require you to be proactive in assisting customers, ensuring their satisfaction, and creating a seamless customer experience. Key Duties and Responsibilities: - Communicate effectively with customers via email, chat, or phone to handle inquiries, resolve any issues they face, and offer insights into our products and services. - Identify customer needs and concerns, taking the initiative to provide appropriate solutions that meet their requirements. - Demonstrate clear and professional communication skills, both written and verbal, maintaining a courteous and empathetic demeanor in all interactions. - Acquire a deep understanding of our company's product offerings to deliver accurate and valuable assistance to customers. - Aid customers in troubleshooting technical problems, guiding them through common issues they may encounter. - Efficiently manage multiple customer inquiries while adhering to response time expectations. - Educate customers on the features, benefits, and best practices associated with our products. - Stay abreast of product updates, process changes, and industry trends to adapt to the evolving needs of customers. This is a full-time position with the following benefits: - Cell phone reimbursement - Health insurance - Paid sick time - Work from home flexibility Language Proficiency: - English (Required) - Hindi (Required) Work Location: Remote For further inquiries, kindly contact the employer at +91 6394763583.,

As a part of Micron Technology, your primary responsibility will be to design and develop automation solutions for material handling systems. You will create detailed engineering plans and specifications for automation projects and select appropriate hardware and software components for automation systems. Additionally, you will be required to develop and test control algorithms and software for automated systems. Collaborating with cross-functional teams will be essential for integrating automation technologies into existing processes. You will also coordinate with suppliers and vendors to procure automation equipment and components. Overseeing the installation and commissioning of automation systems and ensuring seamless integration with existing infrastructure will be part of your role. Monitoring the performance of automated handling systems to ensure reliability and efficiency is crucial. You will analyze system data to identify areas for improvement and optimization and implement continuous improvement initiatives to enhance system performance. Developing and maintaining preventive maintenance schedules for automation equipment will also be one of your responsibilities. Providing technical support and troubleshooting for automation systems will be another key aspect of your role. You will diagnose and resolve issues related to automation hardware and software, as well as train and support maintenance and operations teams on the use of automation systems. Developing and maintaining troubleshooting guides and documentation will also be part of your duties. Maintaining accurate documentation of automation systems, ensuring compliance with industry standards and safety regulations, and preparing reports and presentations on automation projects and performance are important tasks. You will also need to ensure that automation systems comply with safety and environmental regulations, promote safe working practices, and implement sustainable practices in the design and operation of automation systems. Micron Technology, Inc. is an industry leader in innovative memory and storage solutions, transforming how the world uses information to enrich life for all. With a focus on customers, technology leadership, and manufacturing excellence, Micron delivers high-performance DRAM, NAND, and NOR memory and storage products through its Micron and Crucial brands. The innovations created by Micron's people fuel the data economy, enabling advances in artificial intelligence and 5G applications. For more information about Micron Technology, Inc., please visit micron.com/careers. If you require assistance with the application process or reasonable accommodations, please contact hrsupport_india@micron.com. Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations, and international labor standards. Candidates are encouraged to use AI tools to enhance their resume and application materials, ensuring accuracy and reflecting true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will lead to immediate disqualification. Job seekers are advised to be cautious of unsolicited job offers and verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website.,

Job Details for Service Manager Job Title : Service Engineer Department : BMS (Building Management System) Location : Mumbai/Pune/Banglore Experience : 3-5 Years in BMS Service Industry Desired Qualification: Diploma, Degree in Engineering Skills Required : _______________ Salary : As per Company Norms Job Overview BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building&aposs systems and providing service and Operation support. Responsibilities Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipments. Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. Set objectives, monitor team performance, and ensure work is completed on time and to required standards. Oversee the delivery of preventative and corrective maintenance services for BMS systems. Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients. Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems. Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues. Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively. Conduct regular client meetings and reviews to ensure satisfaction with the service provided. Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems. Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards. Maintain accurate records of maintenance activities, service reports, and equipment performance. Generate regular reports for clients and management on system status, service outcomes, and energy usage. Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time. Assist with the development and management of the BMS service department&aposs budget. Ensure that service operations are cost-effective and within the budget while maintaining high standards. Identify areas for continuous improvement in BMS services and processes. Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings. Skills: troubleshooting,bms service engineer,customer service,maintenance,building management systems,budget management,safety regulations compliance,technical support,team management,building management,preventive maintenance,bms (building management system) Show more Show less

As a helpdesk coordinator at our Mumbai office, you will be responsible for stepping into the role previously held by Karishma Divecha, who is currently serving her notice period with a last working day of 22nd August 2025. Your main duties will include providing support to internal and external stakeholders, troubleshooting technical issues, and ensuring timely resolution of helpdesk tickets. Additionally, you will play a key role in maintaining documentation, updating knowledge base articles, and escalating complex issues to the appropriate teams. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to work well under pressure. If you are a proactive problem solver with a passion for helping others, we encourage you to apply for this exciting opportunity.,

The opportunity As a Product Design Engineer, you will focus on designing and developing new or existing products, components, or assemblies. This includes applying engineering principles to develop mechanical, electronic, or chemical products that meet customer technical/functional specifications, as well as manufacturing cost/efficiency requirements. You will conduct mathematical modeling to determine the technical feasibility of proposed designs and support and participate in the design, test, modification, fabrication, and assembly of prototypes. Additionally, you may be involved in designing product-specific manufacturing production processes and equipment. As an Experienced Professional (P2), you will apply practical knowledge of the job area typically obtained through advanced education and work experience. You will work independently with general supervision, facing difficult but typically not complex problems, and may influence others within the job area through the explanation of facts, policies, and practices. How you'll make an impact As a part of the Transformer Service team, you will specialize in Power Transformers design to support the portfolio of transformer repair, overhauling, capacity enhancement, and other service product lines. Your responsibilities will include engineering based on tender specifications for pre and post-order execution. You will assist with the technical aspects of design and development of complex engineering projects, translating customer requirements into innovative solutions and specifications, design validation ensuring compliance with relevant safety and industry standards, providing technical support & solutions based on customer and project requirements, technical inputs, and reverse engineering required for successful repair of transformers. You will also provide technical support for successful retrofit, upgradation, and refurbishment of Transformers, design and implement upgrades and retrofits to improve transformer performance and efficiency, preparation of data sheets, cost sheets as per customer specifications, influencing specifications at the tender and pre-tender stage through conceptual discussions, implementing digital solutions to enhance the monitoring and management of transformer operations, leveraging technologies, and living Hitachi Energy's core values of safety and integrity by taking responsibility for your actions while caring for your colleagues and the business. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Your background To be successful in this role, you should have a Bachelor's degree in Electrical Engineering and 5-7 years of experience working in Electrical design for Power Transformers (66kV & above). Further experience in other products such as Reactors, Special transformers, Dry & Traction transformers would be advantageous. Experience in simulation or software development would also be advantageous, along with experience on Microsoft Office and tools. Demonstrated team-building and networking skills would be a preference, as well as good verbal and written English skills. You should be a team player, open with information, and willing to contribute to team discussions with the ability to work without supervision when required. A quick learner with the ability to master new areas. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.,

As a Technical Support or Customer Support representative at Teleperformance Jaipur, you will be responsible for providing excellent service to customers through effective communication. This role requires you to have a graduate degree and can be filled by both fresher and experienced candidates. You will be working on a Blended Campaign with an opportunity for Upselling. The job involves working in rotational shifts with rotational week offs. The salary for freshers is up to 30K CTC, while experienced candidates can earn up to 38K CTC. Additionally, there is a provision of 2K PLI per month, which is dependent on various factors like login hours, attendance, QA score, and CSAT- DSAT. For the first three months, no leaves are allowed except for your designated week off. Night shifts are also a part of the rotational shift schedule. You will be working for 5 days a week with rotational week offs. If you are an out-of-Jaipur candidate, you can avail relocation benefits, including 14 days of free stay, travel ticket reimbursement, and a relocation bonus of up to 10,000. To apply for this full-time position, interested candidates are requested to share their resumes at 6006600463. The benefits offered include Provident Fund, and the work schedule involves rotational shifts from Monday to Friday. The job requires a Bachelor's degree and proficiency in the English language. The work location is in Jaipur, Rajasthan, and you should be willing to commute or relocate before starting work.,

As a Revit Technician in Ahmedabad, you will be responsible for creating and managing building information models using Revit software. Your day-to-day tasks will include developing detailed design drawings, construction documents, and collaborating with architects and engineers to ensure accuracy. You will also assist in troubleshooting technical issues related to Revit and continuously improve the efficiency of the modeling process. To excel in this role, you should possess Technical Support, Troubleshooting, and Operating Systems skills along with proficiency in Revit software. Your ability to work effectively in a team environment, strong attention to detail, and problem-solving skills will be crucial. Excellent communication and collaboration skills are essential for successful coordination with the project team. Any experience with other CAD software will be considered a plus. Ideally, you should hold an Associate degree or higher in Architectural Technology, Drafting, Design, or a related field to meet the qualifications required for this position.,

As a Technical Support & Customer Engagement specialist, your primary responsibility will be to provide timely and effective technical support to customers and internal teams. You will be required to troubleshoot software issues, identify root causes, and guide users through solutions in a clear, step-by-step manner. Building strong relationships with customers by understanding their needs and proactively addressing concerns will be essential. Additionally, setting realistic expectations and providing regular updates on issue status and resolution are key aspects of this role. In terms of Issue Escalation & Internal Collaboration, you will collaborate with developers, product managers, and engineering teams to resolve complex technical issues. Acting as a liaison between customers and internal stakeholders, you will ensure smooth communication and swift resolution of escalated issues. As part of Product Testing & Feedback, you will partner with product teams to test new features and enhancements. Providing usability feedback and suggesting improvements to functionality based on customer interactions and real-world usage will be crucial. Participation in beta testing programs and contribution to shaping the product roadmap are also important responsibilities. Continuous Improvement & Innovation are vital components of this role. You will need to identify recurring issues and patterns, suggesting improvements to enhance support workflows. Supporting the implementation of automation tools, self-service content, and better reporting mechanisms will be part of your responsibilities. Salesforce Administration is another key aspect of this role. You will be responsible for maintaining, configuring, and optimizing the Salesforce platform to meet evolving business needs. Ensuring data integrity, handling user support requests, and supporting reporting and dashboard creation are also part of this role. To qualify for this position, you must have a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Proven experience in a technical support or customer success role within the software industry is required. Hands-on experience with Salesforce administration and CRM support, along with a strong understanding of IT service management principles and ticketing systems, are essential. Proficiency in troubleshooting software applications, operating systems, and basic networking is also required. Solid knowledge of SQL, data analysis, and database concepts, as well as familiarity with web technologies (HTML, CSS, JavaScript), APIs, and third-party integrations are necessary. Excellent written and verbal communication skills, with the ability to translate technical language for non-technical users, and strong active listening and problem-solving skills are also important qualifications. Having a Salesforce certification (e.g., Salesforce Administrator or Advanced Administrator), experience with automation tools or scripting languages, and exposure to Agile/Scrum development environments are considered nice-to-have qualifications for this role.,

As a Flexera Tooling Implementation Specialist at Cayuse Commercial Services, you will play a crucial role in configuring and deploying Flexera AppBroker and AdminStudio tools to meet client requirements. Your expertise as a tool solution architect will be instrumental in planning, executing, and managing end-to-end tool implementations to ensure successful delivery. Your responsibilities will include independently configuring and installing Flexera tools, ensuring their continuous availability and optimal performance, managing data within the SAM toolset, performing routine system maintenance, managing user access, monitoring tool health checkpoints, overseeing infrastructure hosting, escalating technical issues to vendors, maintaining data feeds and integrations, performing data uploads, and upgrading the SAM platform and its modules as needed. To excel in this role, you should have hands-on experience in configuring and implementing both on-premise and cloud instances of Flexera tools, a strong understanding of Flexera AppBroker and AdminStudio SAM tool infrastructure, in-depth technical knowledge of Flexera SAM tool features, and the ability to develop implementation plans tailored to customer requirements. You should also be skilled in creating guidelines and frameworks to assess and advance tool maturity levels. Please note that this job description is not exhaustive and may be subject to changes. Cayuse Commercial Services is an Equal Opportunity Employer, and all qualified applicants will be considered based on merit, qualifications, skills, and abilities. Apply now and be part of a dynamic team driving impactful outcomes for clients.,

You will be responsible for screening, referring, and diagnosing internal inquiries and work requests related to the maintenance of personal computers and related systems. Additionally, you may need to prepare help desk incident reports and assist in hardware and software evaluation. Your duties and responsibilities will include providing day-to-day technical support to employees by installing, configuring, and troubleshooting laptops, workstations, and desktop systems. You will work closely with internal IT Operations to maintain network services and infrastructure as needed. You may also participate in the development of information technology projects and general IT training. It is essential that you have a working knowledge of ITIL, including the use of helpdesk service delivery systems like Service Now. Strong communication skills are necessary to effectively convey technical solutions to individuals at all levels within the organization. You should be able to work well as part of a small team and the wider global Desktop Support team when required. Your tasks will involve maintaining and repairing computer equipment, installing hardware peripherals, providing hardware and basic software support to end users, and resolving connectivity problems within the hardware and networking environment. You must have strong written and verbal English language skills and be able to demonstrate technical problem-solving abilities. Other responsibilities include installing, testing, and making software available to appropriate users, ensuring proper configuration and regular updates. You will also be tasked with raising Incidents in Service Now, maintaining inventory records, diagnosing hardware failures, repairing and upgrading different types of computers, and liaising with external support companies when necessary. Furthermore, you will be responsible for maintaining computer peripheral equipment such as printers, scanners, projectors, and conference room technology. Providing technical support through remote control and Windows administration tools is also part of your role. It is important to effectively communicate all support aspects to personnel at all levels in a customer-oriented manner through the Service Now Helpdesk.,

As a Technical Support Specialist, your primary responsibility will be to provide technical assistance to customers through phone, email, or chat channels. You will be troubleshooting issues related to software and platforms, documenting customer problems and solutions accurately in our ticketing system. Collaborating with other technical support teams will be crucial in resolving complex issues efficiently. In this role, you will be expected to conduct research to identify solutions for new technical challenges and continuously update our knowledge base and documentation. When faced with particularly challenging problems, you will escalate the issue to higher-level support teams to ensure timely resolution. Your ability to deliver excellent customer service will play a key role in maintaining high levels of customer satisfaction. This position is a full-time opportunity suitable for freshers. In addition to a competitive salary, you will also receive health insurance benefits as part of our package. The work location for this role is on-site.,

As a Sales Service Engineer/Manager at EGB-Consultancy in Kochi, you will play a vital role in the FoodTech/Cold Chain/HVACR industry. This full-time hybrid position offers the flexibility of working both on-site and from home. Your primary responsibilities will revolve around troubleshooting, field service, communication, technical support, and maintenance & repair tasks. To excel in this role, you should possess strong troubleshooting, field service, and technical support skills. Effective communication and maintenance & repair abilities are crucial for success. Previous experience in the FoodTech/Cold Chain/HVACR industry is highly desirable. Your problem-solving skills will be put to the test, and your dedication to providing excellent customer service will be paramount. Ideally, you will hold a Bachelor's degree in engineering or a related field. Any consult level experience you bring to the table will be greatly appreciated in this dynamic role.,