Role & responsibilities Translate client business requirements into comprehensive technical specifications Create detailed solution documents and visual representations for complex proposals Support sales presentations with technical validation and solution demonstrations Document client requirements thoroughly after sales closure Facilitate knowledge transfer between sales and delivery teams Research competitor offerings and identify market trends Provide insights on technology advancements relevant to our service offerings Create project initiation documents and establish success metrics Assist in RFP/RFI responses with technical content Maintain a library of reusable solution components and technical documentation Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field 2-4 years of experience as a Business Analyst in IT services or consulting Strong technical documentation skills with attention to detail Experience with requirements gathering and analysis techniques Understanding of software development lifecycle (SDLC) Excellent communication skills, both written and verbal Ability to explain complex technical concepts in simple terms Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint Basic understanding of project management principles Preferred Skills: Experience in professional services Knowledge of multiple domains (web development, mobile apps, blockchain, AI/ML) Experience with requirement management tools (JIRA, Confluence, etc.) Familiarity with data modeling and process mapping techniques Understanding of UI/UX principles Experience with agile methodologies
About Us: Tycho Technologies Pvt. Ltd. is a forward-thinking technology solutions provider, committed to delivering innovative digital services that drive transformation and success. With a dynamic team and a focus on cutting-edge solutions, we aim to foster a workplace culture that values creativity, integrity, and growth. As we scale, were seeking a skilled HR Manager to strengthen our team and lead our people operations. Key Responsibilities: Develop and execute HR strategies that align with the company’s mission and goals Manage full-cycle recruitment to attract, hire, and retain top talent Oversee employee onboarding, engagement, learning, and development Implement performance management systems and drive employee appraisals Foster a positive work environment through effective employee relations and conflict resolution Ensure HR practices comply with labor laws and company policies Maintain HR systems and manage HR data and reporting Act as a trusted advisor to leadership on all HR matters Promote company values and culture across all levels Requirements: Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field (MBA preferred) 5+ years of HR experience, with at least 2 years in a managerial or leadership role In-depth knowledge of employment laws and HR best practices Strong interpersonal, leadership, and communication skills Proficiency with HR software and MS Office tools Ability to work independently and collaboratively in a fast-paced environment What We Offer: Competitive compensation package Collaborative and inclusive work culture Professional growth opportunities Health and wellness benefits Flexibility and work-life balance support Role & responsibilities Preferred candidate profile
We are a dynamic and fast-growing tech company committed to delivering impactful digital experiences. We're on the lookout for a highly motivated SEO & SMO Specialist to join our marketing team and help drive online visibility, engagement, and traffic growth. Key Responsibilities: SEO (Search Engine Optimization): Conduct keyword research, competitor analysis, and SEO audits. Optimize on-page elements (meta tags, content, internal linking, etc.). Manage off-page SEO activities including link building and outreach. Monitor and report performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Stay updated with algorithm changes and SEO best practices. SMO (Social Media Optimization): Develop and execute social media strategies across platforms like Facebook, Instagram, LinkedIn, Twitter, etc. Create, curate, and manage engaging content (posts, reels, stories). Analyze social media metrics and suggest improvements. Run paid social media campaigns (optional but preferred). Collaborate with the content and design teams for aligned marketing efforts. Required Skills: Proven experience in SEO and SMO (2-5 years). Hands-on experience with SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog). Familiarity with content management systems like WordPress. Solid understanding of Google algorithms and ranking factors. Strong knowledge of social media trends and engagement strategies. Excellent communication, analytical, and problem-solving skills. Good to Have: Experience with Google Ads, Facebook Ads, or other PPC platforms. Basic understanding of HTML/CSS. Knowledge of content marketing strategies.
We are looking for an energetic and detail-oriented Lead Generation Executive to join our growing IT team. The role involves researching potential clients, generating qualified leads, and supporting the sales team to build a strong business pipeline. This position is ideal for fresh graduates or professionals with up to 2 years of experience who are eager to start a career in IT sales . Key Responsibilities Research and identify potential customers in domestic and international markets. Generate new leads through cold calling, email campaigns, LinkedIn, and other online platforms. Qualify leads by understanding client needs and sharing relevant company offerings. Maintain accurate lead and client information in CRM systems. Schedule appointments and demos for the sales team. Work closely with sales and marketing teams to achieve monthly lead generation targets. Stay updated with industry trends, competitors, and target markets. Skills & Requirements . 0-2 years of experience in lead generation/inside sales. Excellent verbal and written communication skills. Strong research, networking, and interpersonal skills. Familiarity with CRM tools, MS Office, and lead generation platforms is an advantage. Highly motivated, target-driven, and able to work in a fast-paced environment.
We are looking for a Quality Assurance (QA) engineer who will manage exploratory and automated tests to ensure product quality. As a QA engineer, you will design and implement tests, debug and define corrective actions, review system requirements, and track quality assurance metrics such as defect densities and open defect counts. Your role will involve monitoring all stages of software development to identify and resolve system malfunctions in order to meet quality standards. Your responsibilities will include building consistent and efficient tests and delivering them in a timely manner. It is essential that you hold an engineering background and have a passion for providing end-to-end solutions to software quality problems. The ideal candidate should have at least 2 years of experience working in a QA Engineer position. You should possess significant experience in software development teams and be familiar with software QA methodologies and tools. Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback is a key aspect of this role. Strong knowledge of software QA methodologies, tools, and processes is required, along with experience working in an Agile/Scrum development process. Collaboration with the Product Development team to ensure consistent project execution is expected. You should be willing to assist your teammates, share your knowledge with them, and be open to learning from them. Proficiency in both white box and black box testing is essential, as well as a good understanding of SQL and scripting. Number of Positions: 2 Location: Noida Compensation: Best as per Industry Working Days: 5 Days working, Sat-Sun Off Email: contact@tychotechnologies.com,
The Technical Support Team Lead is responsible for overseeing the daily operations of the technical support team and actively participating as a member of the team. In this role, you will collaborate with the Director of Customer Success to provide exceptional support to customers via phone, email, and chat. As a team lead, you are expected to lead by example, organize work efficiently, generate reports, manage escalations, contribute to ad hoc projects, and assist with training initiatives. Reporting to the Director of Customer Success within the Customer Success Team, you will play a crucial role in upholding the culture, vision, and values of Tycho. As the Technical Support Team Lead, you will directly impact customer satisfaction by supervising the day-to-day operations of the Technical Support Team, mentoring team members, providing oversight, coaching, and training. Additionally, you will serve as the primary point of contact for technical escalations and effectively communicate escalated issues to Tier 3 and product managers when necessary. Your responsibilities will also include managing and reporting on all incoming technical support inquiries, actively participating in operational delivery and User Acceptance Testing (UAT) for new product and feature releases, providing feedback to staff and customers on resolved and ongoing issues, incidents, and assisting in developing customer self-service materials and tools. Skills & Qualifications: - Overseeing daily operations of the Technical Support Team - Driving customer satisfaction through efficient customer support - Mentoring team members and providing oversight, coaching, and training - Handling technical escalations and effectively communicating issues to relevant stakeholders - Managing and reporting on technical support inquiries - Contributing to operational delivery and UAT for new product releases - Providing feedback to staff and customers on resolved and ongoing issues - Assisting in creating customer self-service materials and tools This position offers: - Number of Positions: 2 - Location: Noida - Compensation: Competitive as per Industry standards - Working Days: 5 days a week with weekends off To apply, please email your resume to contact@tychotechnologies.com.,
Role Overview: As a Node.js developer at the company, you will play a crucial role in optimizing the web-based application performance. Your responsibilities include collaborating with front-end application developers, designing back-end components, and integrating data storage and protection solutions. Your expertise will ensure the stable, fast, and secure exchange of data between servers and end-users. Key Responsibilities: - Collaborate with front-end developers to design and implement efficient back-end components - Integrate data storage and protection solutions to ensure secure data exchange - Develop high-performance applications by writing testable, reusable, and efficient code - Design customer-facing UI and back-end services for various business processes Qualifications Required: - Bachelor's degree in computer science, information science, or similar field - Minimum 1 year of experience as a Node.js developer - Extensive knowledge of JavaScript, web stacks, libraries, and frameworks - Superb interpersonal, communication, and collaboration skills - Exceptional analytical and problem-solving aptitude - Great organizational and time management skills - Availability to resolve urgent web application issues outside of business hours (Note: The company is looking to fill 2 positions for this role in Noida. The compensation offered is competitive and in line with industry standards. The working schedule is 5 days a week, with weekends off.) If you are interested in this opportunity, please reach out to contact@tychotechnologies.in.,
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