Role & responsibilities Translate client business requirements into comprehensive technical specifications Create detailed solution documents and visual representations for complex proposals Support sales presentations with technical validation and solution demonstrations Document client requirements thoroughly after sales closure Facilitate knowledge transfer between sales and delivery teams Research competitor offerings and identify market trends Provide insights on technology advancements relevant to our service offerings Create project initiation documents and establish success metrics Assist in RFP/RFI responses with technical content Maintain a library of reusable solution components and technical documentation Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field 2-4 years of experience as a Business Analyst in IT services or consulting Strong technical documentation skills with attention to detail Experience with requirements gathering and analysis techniques Understanding of software development lifecycle (SDLC) Excellent communication skills, both written and verbal Ability to explain complex technical concepts in simple terms Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint Basic understanding of project management principles Preferred Skills: Experience in professional services Knowledge of multiple domains (web development, mobile apps, blockchain, AI/ML) Experience with requirement management tools (JIRA, Confluence, etc.) Familiarity with data modeling and process mapping techniques Understanding of UI/UX principles Experience with agile methodologies
About Us: Tycho Technologies Pvt. Ltd. is a forward-thinking technology solutions provider, committed to delivering innovative digital services that drive transformation and success. With a dynamic team and a focus on cutting-edge solutions, we aim to foster a workplace culture that values creativity, integrity, and growth. As we scale, were seeking a skilled HR Manager to strengthen our team and lead our people operations. Key Responsibilities: Develop and execute HR strategies that align with the company’s mission and goals Manage full-cycle recruitment to attract, hire, and retain top talent Oversee employee onboarding, engagement, learning, and development Implement performance management systems and drive employee appraisals Foster a positive work environment through effective employee relations and conflict resolution Ensure HR practices comply with labor laws and company policies Maintain HR systems and manage HR data and reporting Act as a trusted advisor to leadership on all HR matters Promote company values and culture across all levels Requirements: Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field (MBA preferred) 5+ years of HR experience, with at least 2 years in a managerial or leadership role In-depth knowledge of employment laws and HR best practices Strong interpersonal, leadership, and communication skills Proficiency with HR software and MS Office tools Ability to work independently and collaboratively in a fast-paced environment What We Offer: Competitive compensation package Collaborative and inclusive work culture Professional growth opportunities Health and wellness benefits Flexibility and work-life balance support Role & responsibilities Preferred candidate profile
We are a dynamic and fast-growing tech company committed to delivering impactful digital experiences. We're on the lookout for a highly motivated SEO & SMO Specialist to join our marketing team and help drive online visibility, engagement, and traffic growth. Key Responsibilities: SEO (Search Engine Optimization): Conduct keyword research, competitor analysis, and SEO audits. Optimize on-page elements (meta tags, content, internal linking, etc.). Manage off-page SEO activities including link building and outreach. Monitor and report performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Stay updated with algorithm changes and SEO best practices. SMO (Social Media Optimization): Develop and execute social media strategies across platforms like Facebook, Instagram, LinkedIn, Twitter, etc. Create, curate, and manage engaging content (posts, reels, stories). Analyze social media metrics and suggest improvements. Run paid social media campaigns (optional but preferred). Collaborate with the content and design teams for aligned marketing efforts. Required Skills: Proven experience in SEO and SMO (2-5 years). Hands-on experience with SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog). Familiarity with content management systems like WordPress. Solid understanding of Google algorithms and ranking factors. Strong knowledge of social media trends and engagement strategies. Excellent communication, analytical, and problem-solving skills. Good to Have: Experience with Google Ads, Facebook Ads, or other PPC platforms. Basic understanding of HTML/CSS. Knowledge of content marketing strategies.
We are looking for an energetic and detail-oriented Lead Generation Executive to join our growing IT team. The role involves researching potential clients, generating qualified leads, and supporting the sales team to build a strong business pipeline. This position is ideal for fresh graduates or professionals with up to 2 years of experience who are eager to start a career in IT sales . Key Responsibilities Research and identify potential customers in domestic and international markets. Generate new leads through cold calling, email campaigns, LinkedIn, and other online platforms. Qualify leads by understanding client needs and sharing relevant company offerings. Maintain accurate lead and client information in CRM systems. Schedule appointments and demos for the sales team. Work closely with sales and marketing teams to achieve monthly lead generation targets. Stay updated with industry trends, competitors, and target markets. Skills & Requirements . 0-2 years of experience in lead generation/inside sales. Excellent verbal and written communication skills. Strong research, networking, and interpersonal skills. Familiarity with CRM tools, MS Office, and lead generation platforms is an advantage. Highly motivated, target-driven, and able to work in a fast-paced environment.
We are looking for a Quality Assurance (QA) engineer who will manage exploratory and automated tests to ensure product quality. As a QA engineer, you will design and implement tests, debug and define corrective actions, review system requirements, and track quality assurance metrics such as defect densities and open defect counts. Your role will involve monitoring all stages of software development to identify and resolve system malfunctions in order to meet quality standards. Your responsibilities will include building consistent and efficient tests and delivering them in a timely manner. It is essential that you hold an engineering background and have a passion for providing end-to-end solutions to software quality problems. The ideal candidate should have at least 2 years of experience working in a QA Engineer position. You should possess significant experience in software development teams and be familiar with software QA methodologies and tools. Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback is a key aspect of this role. Strong knowledge of software QA methodologies, tools, and processes is required, along with experience working in an Agile/Scrum development process. Collaboration with the Product Development team to ensure consistent project execution is expected. You should be willing to assist your teammates, share your knowledge with them, and be open to learning from them. Proficiency in both white box and black box testing is essential, as well as a good understanding of SQL and scripting. Number of Positions: 2 Location: Noida Compensation: Best as per Industry Working Days: 5 Days working, Sat-Sun Off Email: contact@tychotechnologies.com,
The Technical Support Team Lead is responsible for overseeing the daily operations of the technical support team and actively participating as a member of the team. In this role, you will collaborate with the Director of Customer Success to provide exceptional support to customers via phone, email, and chat. As a team lead, you are expected to lead by example, organize work efficiently, generate reports, manage escalations, contribute to ad hoc projects, and assist with training initiatives. Reporting to the Director of Customer Success within the Customer Success Team, you will play a crucial role in upholding the culture, vision, and values of Tycho. As the Technical Support Team Lead, you will directly impact customer satisfaction by supervising the day-to-day operations of the Technical Support Team, mentoring team members, providing oversight, coaching, and training. Additionally, you will serve as the primary point of contact for technical escalations and effectively communicate escalated issues to Tier 3 and product managers when necessary. Your responsibilities will also include managing and reporting on all incoming technical support inquiries, actively participating in operational delivery and User Acceptance Testing (UAT) for new product and feature releases, providing feedback to staff and customers on resolved and ongoing issues, incidents, and assisting in developing customer self-service materials and tools. Skills & Qualifications: - Overseeing daily operations of the Technical Support Team - Driving customer satisfaction through efficient customer support - Mentoring team members and providing oversight, coaching, and training - Handling technical escalations and effectively communicating issues to relevant stakeholders - Managing and reporting on technical support inquiries - Contributing to operational delivery and UAT for new product releases - Providing feedback to staff and customers on resolved and ongoing issues - Assisting in creating customer self-service materials and tools This position offers: - Number of Positions: 2 - Location: Noida - Compensation: Competitive as per Industry standards - Working Days: 5 days a week with weekends off To apply, please email your resume to contact@tychotechnologies.com.,
Role Overview: As a Node.js developer at the company, you will play a crucial role in optimizing the web-based application performance. Your responsibilities include collaborating with front-end application developers, designing back-end components, and integrating data storage and protection solutions. Your expertise will ensure the stable, fast, and secure exchange of data between servers and end-users. Key Responsibilities: - Collaborate with front-end developers to design and implement efficient back-end components - Integrate data storage and protection solutions to ensure secure data exchange - Develop high-performance applications by writing testable, reusable, and efficient code - Design customer-facing UI and back-end services for various business processes Qualifications Required: - Bachelor's degree in computer science, information science, or similar field - Minimum 1 year of experience as a Node.js developer - Extensive knowledge of JavaScript, web stacks, libraries, and frameworks - Superb interpersonal, communication, and collaboration skills - Exceptional analytical and problem-solving aptitude - Great organizational and time management skills - Availability to resolve urgent web application issues outside of business hours (Note: The company is looking to fill 2 positions for this role in Noida. The compensation offered is competitive and in line with industry standards. The working schedule is 5 days a week, with weekends off.) If you are interested in this opportunity, please reach out to contact@tychotechnologies.in.,
We are looking for a skilled Node.js Developer with 4-5 years of hands-on experience in backend development. The ideal candidate will be responsible for building scalable APIs, integrating with databases, and collaborating closely with front-end and DevOps teams to deliver high-performance web applications. Key Responsibilities: Develop, test, and maintain server-side applications using Node.js and related frameworks. Design and implement RESTful APIs and microservices architecture . Integrate frontend components with server-side logic and APIs. Optimize applications for performance, scalability, and reliability . Work with databases such as MongoDB, MySQL, PostgreSQL for efficient data storage and retrieval. Implement security , authentication , and data protection mechanisms. Collaborate with frontend, DevOps, and QA teams to define, design, and ship new features. Troubleshoot, debug, and upgrade existing applications as needed. Participate in code reviews , documentation , and deployment processes . Required Skills: Strong proficiency in Node.js , TypeScript , and JavaScript (ES6+) . Hands-on experience with frameworks such as Express.js or Nest.js . Good understanding of RESTful APIs , WebSockets , and microservices architecture . Practical experience with MongoDB , MySQL , or PostgreSQL databases. Experience with version control systems (Git/GitHub) and CI/CD pipelines . Familiarity with cloud platforms like AWS , Azure , or Google Cloud Platform (GCP) is a plus. Strong problem-solving , debugging , and analytical skills. Excellent teamwork and communication skills. Good to Have Experience in Docker and Kubernetes . Understanding of message queues (e.g., RabbitMQ, Kafka). Knowledge of API documentation tools (e.g., Swagger, Postman). Familiarity with testing frameworks (e.g., Jest, Mocha, Chai).
We are seeking an experienced and motivated S EO & SMO Executive to join our digital marketing team. The ideal candidate will possess strong knowledge of organic SEO techniques and social media optimization (SMO) strategies. This role requires an analytical thinker with the ability to plan, execute, and monitor SEO and SMO campaigns aimed at improving brand visibility, website traffic, and overall online presence. Key Responsibilities: Search Engine Optimization (SEO): Develop and implement effective on-page and off-page SEO strategies to enhance website visibility and ranking on major search engines. Conduct detailed keyword research and competitor analysis to identify growth opportunities. Manage website audits, identify technical SEO issues, and coordinate with the development team for timely resolution. Optimize website content, landing pages, and metadata to improve search performance. Monitor SEO performance through analytics tools and prepare regular reports on key metrics such as keyword rankings, traffic, and conversions. Social Media Optimization (SMO): Develop and execute organic social media strategies across multiple platforms (Facebook, Instagram, LinkedIn, YouTube, X/Twitter, etc.). Optimize social media profiles for improved visibility and engagement. Manage content calendars, coordinate with the creative team for post creation, and ensure brand consistency. Track, analyze, and report on organic performance metrics, providing actionable insights for continuous improvement. Stay updated with social media algorithms and implement best practices to enhance organic reach. Required Qualifications & Skills: B-tech, Bachelors degree in Marketing, or a related field. 2–3 years of hands-on experience in SEO and organic SMO. Strong understanding of search engine algorithms, keyword research tools, and ranking factors. Proficiency with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, and Screaming Frog. Good understanding of social media analytics tools and organic engagement strategies. Excellent written and verbal communication skills. Analytical mindset with attention to detail and ability to interpret performance data. Preferred Skills: Familiarity with CMS platforms such as WordPress or Shopify. Experience with content marketing and blog optimization . Basic knowledge of HTML/CSS and technical SEO. Understanding of YouTube SEO a nd video optimization techniques.
We are seeking a talented AI/ML Engineer with 2-3 years of experience to join our growing team. The ideal candidate will be responsible for developing, training, and deploying AI/ML models, integrating them into production systems, and collaborating with cross-functional teams to drive intelligent automation and data-driven insights. Key Responsibilities: Design, develop, and implement machine learning, deep learning, and LLM-based models. Work on data preprocessing, feature engineering, vectorization, and model optimization. Build and deploy RAG (Retrieval-Augmented Generation) pipelines using vector databases and embedding models. Integrate AI solutions, APIs, and LLM workflows into existing applications and systems. Collaborate with data engineers and software developers to ensure seamless deployment. Conduct experiments and evaluate model performance using appropriate metrics. Stay updated with the latest advancements in AI/ML, GenAI, and LLM technologies. Required Skills: Strong knowledge of Python and ML libraries such as TensorFlow, PyTorch, scikit-learn, or Keras. Hands-on experience with Hugging Face Transformers , model fine-tuning, and working with pre-trained LLMs. Experience building RAG pipelines , including embeddings, vector search, and chunking strategies. Familiarity with vector databases such as FAISS, Pinecone, Weaviate, Milvus, or ChromaDB . Experience with NLP, computer vision, or predictive analytics. Proficiency in data preprocessing using Pandas, NumPy , and related Python tools. Experience with REST APIs and model deployment (e.g., Flask, FastAPI, Docker ). Understanding of cloud AI platforms ( AWS, GCP, Azure ) and their ML services. Knowledge of SQL and NoSQL databases for data retrieval and feature engineering. Experience working with Git and collaborative development workflows. Basic understanding of MLOps practices, including model tracking, CI/CD, and containerization. Ability to optimize models for performance, latency, and scalability. Familiarity with data visualization tools (Matplotlib, Seaborn) for insights and reporting. Strong analytical, mathematical, and problem-solving skills.
Role Overview: As the Technical Support Team Lead at Tycho, you will be responsible for overseeing the daily operations of the technical support team while actively participating as a member of the team. You will collaborate with the Director of Customer Success to provide exceptional support to customers via phone, email, and chat. Your role involves leading by example, organizing work, generating reports, managing escalations, handling ad hoc projects, and contributing to training initiatives. Key Responsibilities: - Supervise the day-to-day activities of the Technical Support Team. - Serve as a senior agent to enhance customer satisfaction through support services. - Mentor and provide guidance, coaching, and training to technical support staff. - Act as the primary contact for technical escalations and communicate issues effectively to Tier 3 and product managers. - Manage and report on all incoming technical support inquiries. - Participate actively in operational delivery and User Acceptance Testing (UAT) for new product and feature releases. - Offer feedback to internal staff and customers on resolved and ongoing problems and incidents. - Contribute to the development and implementation of customer self-service materials and tools. Qualifications Required: - Experience in overseeing technical support operations. - Strong communication skills to drive customer satisfaction. - Ability to mentor, coach, and train technical support staff effectively. - Proficiency in managing technical escalations and liaising with other teams. - Skilled in generating and presenting reports on technical support inquiries. - Experience in operational delivery and User Acceptance Testing for new products and features. - Capability to provide feedback and support the development of customer self-service materials. (Note: The additional details of the company mentioned in the job description have been omitted as they were not present in the provided text),
FIND ON MAP