About the role: We are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting. What You'll Be Doing: -Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth. Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets. -Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs. Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs. -Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts. -Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge. -Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings. What Youll Bring: -7+ years of experience in enterprise sales (1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment. Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments. -Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders. -A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics. -Knowledge of open-source software, APIs, or infrastructure software is highly advantageous. -Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics. Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: Kong is seeking a full-time, onsite India Workplace Supervisor and Site Assistant to oversee daily office operations, manage office spaces, enhance employee experience, and provide comprehensive support to our India Site Leader across the region. This role will collaborate closely with the India Site Leader, Procurement, IT, and local employees to streamline processes, uphold policies, manage office requirements, oversee vendor relationships, and cultivate a positive workplace culture. Site Leader Support Manage the complex and demanding calendar of the India Site Leader, including scheduling national and international travel, and serving as a general manager for all site-related matters. Coordinate and schedule critical meetings, ensuring seamless calendar management. Organize logistics, agendas, and content for meetings, conferences, and special events, including executive and departmental meetings held weekly, monthly, and quarterly. Arrange visits for external guests, acting as the face of Kong to ensure a welcoming experience. Oversee travel arrangements and ensure timely, accurate expense reporting for the Site Leader. Assist in organizing and maintaining shared documents, Zoom recordings, and Wiki pages. Source swag vendors and manage the project lifecycle from concept to distribution. Handle special projects and additional tasks as requested by the Site Leader. Office Operations & Administration Guide India-based employees on all administrative and operational policies and procedures. Lead and develop a distributed team of office coordinators, workplace associates, and front desk staff. Serve as the central point of contact for all workplace-related matters across departments and regions. Support the Procurement team with localized events and programs. Assist the People Team in upholding local workplace health and safety standards. Act as the emergency response lead, coordinating fire drills, first aid kits, and safety training across locations. Facilities Management Administer access controls, badging systems, and visitor management solutions. Lead space planning, seating arrangements, and occupancy management to support effective hybrid work models. Workplace Experience & Collaboration Champion a world-class employee experience by fostering a welcoming, inclusive, and productive office environment. Coordinate in-office events, onboarding logistics, team gatherings, and culture-building initiatives. Oversee snacks, catering, wellness, and sustainability programs where applicable. Qualifications Highly organized, with the ability to manage multiple projects and meet deadlines in a dynamic, fast-paced environment. Meticulous attention to detail – and are someone who is on top of the numbers and can articulate the status of projects at anytime Strong relationship-building and partnership skills. Willingness to travel frequently (approximately 25%) to support key office locations; occasional after-hours coordination with regional teams may be required. Experience in a fast-paced, scaling tech or multinational company. Proficiency with Google Workspace, Slack, Zoom, and Gable. Excellent organizational, communication, and project management abilities. Familiarity with global labor laws, lease management, and vendor contract negotiation. About Kong: Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market. 83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Are you ready to power the world's connections If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We are seeking a dedicated CX Business Ops Analyst with a proven track record in Professional Services or Customer Success data analysis, ideally with experience in enterprise software environments. As a member of the Customer Experience (CX) Operations team, you will support the CX (Professional Services, Customer Success, Support, Education) organizations growth and optimization, while sitting in the broader Revenue Operations team. In this role, you will have the opportunity to interface with everyone in the CX team as you build our internal analytics to help guide CX team members to deliver maximum value to Kong customers. You will support both strategic and tactical initiatives and will function as the primary CX Ops point of contact for all data, reporting, and analytics questions on a day-to-day basis. What you'll be doing: - Work across SQL data warehouses (Snowflake and Bigquery), Tableau, Google Sheets, and Google Slides depending on the nature of the analysis and reporting. We use ETL and reverse ETL technologies to update our CRM and data warehouses and organize data transformations with DBT. - Create, maintain, analyze, and present reports, metrics, and dashboards across all levels and roles of the CX team. - Build and maintain slide decks for key CX Cadences (QBRs, All-Hands, Board Decks,.) - Build and maintain the CX data dictionary and reporting suite for all roles and levels of CX. - Analyze, model, and forecast Professional Services KPIs for internal and external resources. - Own the user adoption and documentation of CX analytics. - Manage CX team inquiries and ad-hoc requests across data, reporting, and analytics. - Help improve customer data points and run projects as necessary to ensure data integrity. What you'll bring: - A passion for data, user experience, and automation. - Strong customer service attitude, and ability to work independently and in a fast-paced environment. - A team player who works well in a collaborative environment. - Proficiency with SQL for data analysis and modeling. Experience with DBT is a plus. - Advanced Gsheet and Gslides skills; Tableau reporting expertise, Basic Salesforce reporting skills. - Reliability and attention to detail. - Excellent written and communication skills. Ability to concisely articulate complex issues and solutions to different audiences. - A team player who works well in a collaborative environment. - 3-5 years of relevant business experience. About Kong: Kong is THE cloud-native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market. 83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.,
Are you ready to power the world's connections Kong's API Management suite consists of various products like the Kong Enterprise Gateway, the Kong AI Gateway, and the Konnect SaaS platform. These products assist organizations in managing and operating their APIs securely, with high throughput and reliability. We are seeking an engineering leader to oversee the teams responsible for API Ops, LLM Ops, and the UI requirements of our product portfolio. The API Ops team manages the deck Open Source command line interface (CLI) for all Kong runtimes and provides Terraform support for the Kong Gateway, essential tools for operating Kong's products in production. The newly formed LLM Ops team will support other engineering teams in working with Large Language Models (LLMs) and introducing new features to our product lineup. The UI team is responsible for developing core features in Kong's SaaS platform. This role will be based in our office in Bangalore, India, with a hybrid work model involving three days in the office and two days working from home. As a leader, you are expected to optimize your time with the team and drive efficient outcomes. Your responsibilities will include building and leading high-performing engineering teams, attracting and retaining top talent, ensuring technical success, maintaining software systems for high reliability, shaping technical direction, collaborating with product leadership, managing agile workstreams, engaging with customers, and contributing to business growth. To qualify for this role, you should have a Bachelor's or Master's degree in Computer Science or a related field, along with experience in engineering management and SaaS development. Strong expertise in networking concepts, experience with public cloud platforms, and exceptional communication skills are also required. Kong Inc. is a prominent developer of cloud API technologies, dedicated to helping companies worldwide adopt an API-first approach and accelerate AI adoption securely. Kong empowers organizations of all sizes to enhance developer productivity, build securely, and expedite time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.,
Are you ready to power the world's connections If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others. Kong is establishing a global Customer Assurance team that will play an important role in helping Kong gain and keep the trust of its customers around the world with respect to its information security, operational resilience, and data governance practices. Reporting to Kong's US-based Director, GRC, the Customer Assurance Senior Manager will be the first hire into this India-based team and will play an important role in helping build the team. Manage Customer Assurance: Oversee customer assurance initiatives, focusing on completing customer security questionnaires, RFP security sections, certification documentation sharing, and other due diligence requests to build trust in Kong's product and service security. Lead the customer assurance team and communicate program issues to leadership as needed. Ensure a deep understanding of the product and maintain a well-organized library of resources. Coordinate Cross-Functional Responses: Serve as the primary point of contact for customer security and compliance inquiries. Collaborate with internal teams (Compliance, Security, Engineering, Legal, etc.) to gather necessary information and provide thorough, prompt, and accurate responses to customer questionnaires and inquiries. Develop Scalable Processes: Create and refine processes to efficiently handle questionnaire completion and information security inquiry responses. Maintain a repository of standard answers, templates, and documentation to enhance efficiency and consistency. Leverage tools or automation to manage repetitive questionnaire content. Proactive Customer Assurance: Produce and maintain customer-facing security documentation and collateral (such as FAQ and trust portal content). Anticipate and address common customer questions proactively to build trust. Cross-Department Collaboration: Work closely with global Sales and Customer Success teams during pre-sales and renewal cycles to address security and compliance questions. Attend customer calls as the company's Customer Assurance representative, providing clear explanations of our security posture and practices to shorten sales cycles and reassure customers. Program Monitoring and Improvement: Track and report on customer assurance activities and metrics (such as questionnaire turnaround times, common security concerns, and customer feedback). Use these insights to continuously improve the customer assurance program, streamlining workflows, enhancing answer quality, and maintaining thorough and timely communication. What you'll bring: Experience: Over 5 years of experience in information security or compliance, with substantial involvement in security assurance or GRC programs. At least 1 year of experience in a customer-facing role, such as responding to client security questionnaires or participating in trust-building activities. Total professional experience is less than 15 years. Security Knowledge: Understanding of security and compliance frameworks/standards (such as SOC 2, ISO 27001, NIST, GDPR, CCPA). Working knowledge of cloud security principles and IT controls related to SaaS environments. Technical Skills: Expertise with cloud platforms such as GCP, Azure, or AWS, as well as containerization technologies like Docker and Kubernetes. Strong background in SaaS security. Non-Technical Skills: Experienced in creating clear and accessible documentation that explains complex technical scenarios to non-technical audiences. Process Management: Ability to manage multiple requests simultaneously and meet deadlines. Experience maturing customer assurance processes, such as implementing tools for security questionnaire automation or knowledge bases. Experience developing or improving processes to increase efficiency is a plus. Communication Skills: Ability to translate complex security concepts into clear, customer-friendly written and verbal communication. Comfortable interacting with enterprise customers and internal stakeholders. Collaboration: Ability to collaborate effectively with diverse groups (engineering, legal, sales, etc.) through proactive and customer-service-focused approaches. Education: Bachelor's degree in Information Security, Computer Science, or a related field (or equivalent work experience). This opportunity requires you to work from our office in Bangalore, India in a hybrid manner with three days in the office and two days working from home. Preferred Qualifications: Certifications: Professional certifications such as CISSP or CISA (preferred but not required). SaaS/Industry Experience: Experience working in a SaaS company, especially in cloud services or API management. About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become API-first and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.,
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: Kong is seeking a full-time, onsite India Workplace Supervisor and Site Assistant to oversee daily office operations, manage office spaces, enhance employee experience, and provide comprehensive support to our India Site Leader across the region. This role will collaborate closely with the India Site Leader, Procurement, IT, and local employees to streamline processes, uphold policies, manage office requirements, oversee vendor relationships, and cultivate a positive workplace culture. Site Leader Support Manage the complex and demanding calendar of the India Site Leader, including scheduling national and international travel, and serving as a general manager for all site-related matters. Coordinate and schedule critical meetings, ensuring seamless calendar management. Organize logistics, agendas, and content for meetings, conferences, and special events, including executive and departmental meetings held weekly, monthly, and quarterly. Arrange visits for external guests, acting as the face of Kong to ensure a welcoming experience. Oversee travel arrangements and ensure timely, accurate expense reporting for the Site Leader. Assist in organizing and maintaining shared documents, Zoom recordings, and Wiki pages. Source swag vendors and manage the project lifecycle from concept to distribution. Handle special projects and additional tasks as requested by the Site Leader. Office Operations & Administration Guide India-based employees on all administrative and operational policies and procedures. Lead and develop a distributed team of office coordinators, workplace associates, and front desk staff. Serve as the central point of contact for all workplace-related matters across departments and regions. Support the Procurement team with localized events and programs. Assist the People Team in upholding local workplace health and safety standards. Act as the emergency response lead, coordinating fire drills, first aid kits, and safety training across locations. Facilities Management Administer access controls, badging systems, and visitor management solutions. Lead space planning, seating arrangements, and occupancy management to support effective hybrid work models. Workplace Experience & Collaboration Champion a world-class employee experience by fostering a welcoming, inclusive, and productive office environment. Coordinate in-office events, onboarding logistics, team gatherings, and culture-building initiatives. Oversee snacks, catering, wellness, and sustainability programs where applicable. Qualifications Highly organized, with the ability to manage multiple projects and meet deadlines in a dynamic, fast-paced environment. Meticulous attention to detail – and are someone who is on top of the numbers and can articulate the status of projects at anytime Strong relationship-building and partnership skills. Willingness to travel frequently (approximately 25%) to support key office locations; occasional after-hours coordination with regional teams may be required. Experience in a fast-paced, scaling tech or multinational company. Proficiency with Google Workspace, Slack, Zoom, and Gable. Excellent organizational, communication, and project management abilities. Familiarity with global labor laws, lease management, and vendor contract negotiation. #LI-NS1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: Kong is seeking a full-time, onsite India Workplace Supervisor and Site Assistant to oversee daily office operations, manage office spaces, enhance employee experience, and provide comprehensive support to our India Site Leader across the region. This role will collaborate closely with the India Site Leader, Procurement, IT, and local employees to streamline processes, uphold policies, manage office requirements, oversee vendor relationships, and cultivate a positive workplace culture. Site Leader Support Manage the complex and demanding calendar of the India Site Leader, including scheduling national and international travel, and serving as a general manager for all site-related matters. Coordinate and schedule critical meetings, ensuring seamless calendar management. Organize logistics, agendas, and content for meetings, conferences, and special events, including executive and departmental meetings held weekly, monthly, and quarterly. Arrange visits for external guests, acting as the face of Kong to ensure a welcoming experience. Oversee travel arrangements and ensure timely, accurate expense reporting for the Site Leader. Assist in organizing and maintaining shared documents, Zoom recordings, and Wiki pages. Source swag vendors and manage the project lifecycle from concept to distribution. Handle special projects and additional tasks as requested by the Site Leader. Office Operations & Administration Guide India-based employees on all administrative and operational policies and procedures. Lead and develop a distributed team of office coordinators, workplace associates, and front desk staff. Serve as the central point of contact for all workplace-related matters across departments and regions. Support the Procurement team with localized events and programs. Assist the People Team in upholding local workplace health and safety standards. Act as the emergency response lead, coordinating fire drills, first aid kits, and safety training across locations. Facilities Management Administer access controls, badging systems, and visitor management solutions. Lead space planning, seating arrangements, and occupancy management to support effective hybrid work models. Workplace Experience & Collaboration Champion a world-class employee experience by fostering a welcoming, inclusive, and productive office environment. Coordinate in-office events, onboarding logistics, team gatherings, and culture-building initiatives. Oversee snacks, catering, wellness, and sustainability programs where applicable. Qualifications Highly organized, with the ability to manage multiple projects and meet deadlines in a dynamic, fast-paced environment. Meticulous attention to detail – and are someone who is on top of the numbers and can articulate the status of projects at anytime Strong relationship-building and partnership skills. Willingness to travel frequently (approximately 25%) to support key office locations; occasional after-hours coordination with regional teams may be required. Experience in a fast-paced, scaling tech or multinational company. Proficiency with Google Workspace, Slack, Zoom, and Gable. Excellent organizational, communication, and project management abilities. Familiarity with global labor laws, lease management, and vendor contract negotiation. #LI-NS1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. Are you passionate about solving tough technical problems, working with cutting-edge technology, and making a real impact with global customers? At Kong, we’re on a mission to power the world’s APIs—and we’re looking for curious minds to join us on this journey. As a Staff Technical Support Engineer on our Technical Support Engineering (TSE) team, you’ll work closely with some of the most innovative companies in the world to help them solve complex issues in production and pre-production environments. This isn’t your typical support role—you’ll be deep in the trenches of cloud-native architectures, collaborating with product and engineering teams, and shaping the future of how our technology evolves. This is a hybrid role based in Bangalore with 3 days in the office and 2 days remote. The role operates in a 24/7 shift model, offering diverse experience across global customers. What you'll be doing: Work with top developers worldwide to implement Kong products and technologies, including our API Gateway and ServiceMesh solutions. Lead the investigation of complex technical puzzles and collaborate to resolve customer issues via live troubleshooting calls and emails in an enterprise environment. Create knowledge articles to complement our documentation and help customers better understand product use cases. Work closely with engineering and product teams by providing real-time feedback about product performance and customer needs. Collaborate with other customer-facing teams on customer issues, including Education, Technical Account Managers, CSMs, and Professional Services. Participate in driving innovation within the support team, the company, and with our customers by finding better ways to do our work, improving tools, and raising the bar on the service we deliver to our global customers. Provide technical mentorship to other team members and contribute to ad-hoc projects. What you bring: 6+ years of experience in a customer-facing technical role You are a voracious learner who loves to dig into technical mysteries and has the creativity to solve complex technical problems. You can build strong relationships with like-minded teammates, smart customers, and global partners. You share a growth mindset, and you learn and adapt quickly. Sound knowledge of REST/RESTful APIs and HTTP web architecture. Coding skills (at a minimum, the ability to read and troubleshoot code) Cloud technologies, containers, and cluster deployment and management tools like Docker, Docker Swarm, Kubernetes, and others Bonus Points: Familiarity with DNS, Linux/Unix type systems and/or databases GoLang and/or Lua experience Experience with scripting languages such as Perl, Ruby, Shell #LI-PC1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: Kong is building the future of API management for developers, empowering organisations to connect their services and systems with speed, security, and reliability. As a fast-growing and well-funded company, we take pride in our happy customers, motivated employees, and innovative products that shape the API landscape. As a Staff Product Manager for Kong’s observability offerings, you will lead the charge to build out and enhance Kong’s existing observability and tracing offerings. Observability is a key reason why customers choose Kong and Konnect, and the roadmap you drive will be critical to Kong’s growth and success. You will collaborate closely with a talented and focused engineering team while maintaining 360-degree ownership of the product, engaging with engineering, field teams, other product managers, and customers to deliver value. At Kong, your contributions will have an outsized impact, as our small and agile environment amplifies the influence of every team member. What you’ll do: Define and Drive Product Vision : Collaborate with cross-functional teams, including engineering, design, and field teams, to establish and execute a clear vision for Kong’s Event Gateway, ensuring alignment with customer needs and long-term production plans. Lead Execution : Partner with engineering and design leaders to scope, define, and deliver capabilities for the product’s releases that bring customer value and support the promotion of Kong Event Gateway as a major feature. Customer-Focused Planning : Develop a deep understanding of customer needs and use cases, supported by solid data and evidence. Translate this understanding into artefacts outlining target use cases, milestone plans, and timelines to guide the product roadmap. Ensure Cross-Functional Alignment : Work closely with engineering, design, and marketing teams to align on use case execution, milestone delivery, and launch plans. Foster collaboration and ensure clarity in planning and execution across all relevant stakeholders. Develop Roadmaps and Plans : Create and maintain a comprehensive external-facing roadmap and related materials that communicate the product direction and milestones. Collaborate with Product Marketing Management (PMM) to develop and execute a clear launch plan, ensuring all deliverables are approved and on track. Champion Communication and Transparency : Serve as the central point of communication, keeping internal and external stakeholders informed on progress, milestones, and expectations. Build strong relationships with field teams to ensure project updates and outcomes are effectively communicated. What you’ll bring: Experience: 6+ years in product management, working on developer infrastructure products and working with technical customers. Deep understanding of customer needs, onboarding, and product adoption. An understanding and sympathy for how engineering, in both small startups and large enterprises, are typically organised and operates. Knowledge of common tools and patterns in the Observability ecosystem, such as Prometheus, Grafana, Zipkin/OpenTracing. Understand the impact of sampling and cardinality on the performance and cost of metrics management. Effectively engaging with stakeholders, identifying core pain points, and articulating a clear product vision. Execution-Driven #LI-KS1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: We are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects. This role is based in Mumbai, India. What You’ll Be Doing: Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business. Meet individual quotas and objectives. Responsible for assigned territory account planning and forecasting. Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure. Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs. Represent Kong most professionally and support our customers to the best of your ability. Ability to travel to customer sites as required (30% - 50%). What You’ll Bring: A true desire to see customers benefit from the investment they make with Kong. 10 years or more of experience in selling enterprise software. Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments. Ability to leverage established relationships and proven sales techniques for success. Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics. Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them. Effective communicator and strong interpersonal skills. Excellent negotiation, presentation, and closing skills. Motivated, driven and results-oriented. #LI-VO1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
About the role: We are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting. What You'll Be Doing: -Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth. Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets. -Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs. Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs. -Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts. -Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge. -Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings. What Youll Bring: -7+ years of experience in enterprise sales (1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment. Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments. -Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders. -A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics. -Knowledge of open-source software, APIs, or infrastructure software is highly advantageous. -Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics. Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: We are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects. This role is based in Mumbai, India. What You’ll Be Doing: Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business. Meet individual quotas and objectives. Responsible for assigned territory account planning and forecasting. Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure. Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs. Represent Kong most professionally and support our customers to the best of your ability. Ability to travel to customer sites as required (30% - 50%). What You’ll Bring: A true desire to see customers benefit from the investment they make with Kong. 10 years or more of experience in selling enterprise software. Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments. Ability to leverage established relationships and proven sales techniques for success. Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics. Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them. Effective communicator and strong interpersonal skills. Excellent negotiation, presentation, and closing skills. Motivated, driven and results-oriented. #LI-VO1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: As a member of the Customer Success team, you will act as a champion for Kong customers. You will function as the primary post-sales point of contact for all technical, product, and support questions on a day-to-day basis. In addition, you will help establish, implement, and run processes and projects that help deliver successful adoption of Kong products. In this role you will have the opportunity to interface with everyone in the customer environment, from developers to executives, and represent our values every day, as well as allow you to understand their business, operational, and technical needs to help them achieve the greatest value from Kong. What you will do: Engage with customers primarily through inbound requests. Support onboarding new customers by validating and identifying their needs, key project timelines, potential challenges, and risk factors Drive adoption and implementation of Kong product features by leading hands-on product demonstrations and technical workshop sessions Periodic review of Kong implementation through health checks Understand, advocate, and document customer’s use case, architecture, and roadmap Work with customers to explore new use-cases and expand Kong’s API platform usage Build active and meaningful relationships with customers, and emerge as their trusted technical advisor and a partner Participate in renewal or expansion discussions when looped in by Sales or Renewal teams for technical input Effectively manage the tracking and resolution of customer escalations on behalf of product and services Manage customer accounts with Kong’s customer maturity model framework And any additional tasks required by manager. What you'll bring: 3-5 years of hands-on implementation experience with API gateway and/or API integrations in customer environments Excellent communication skills and an ability to concisely articulate complex technical issues and solutions Practical working knowledge of API’s and microservices architectures Previous experience with Kubernetes and Cloud technologies (AWS, GCP, Azure) Storytelling with data to articulate business value realized though Kong products Strong collaboration and teamwork with cross-functional teams (sales, product, engineering, marketing, support, etc.) to represent the voice of the customer. Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision. Experience managing multiple projects at a time while focusing on attention to detail and deliver results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention. #LI-AP1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.