As a Sales and Customer Success Executive at Kwikpic, you will be a trusted partner guiding users to success. You will play a crucial role in driving adoption, retention, and growth by helping photographers discover powerful AI features, ensuring businesses maximize ROI, and building long-term relationships with customers. Your responsibilities will include lead generation, conversion, onboarding, customer engagement, retention, growth, and providing valuable feedback to shape the product roadmap. To excel in this role, you should have a Bachelor's degree in Business, Communications, or a related field. Additionally, you should have at least 1 year of experience in Sales, Customer Success, Account Management, or SaaS support. Fluency in English along with proficiency in at least 2 regional languages such as Telugu, Kannada, Malayalam, or Tamil is required. Strong communication, empathy, problem-solving skills, and experience with CRM/CS tools like HubSpot, Salesforce, or Gainsight are essential for this position. Join us at Kwikpic, an AI-powered photo-sharing platform based in Mumbai, that is transforming image sharing with innovative features like AI face recognition, custom branding, automatic watermarking, and fast upload speeds. If you are passionate about sales, customer success, and making a meaningful impact, apply now to be a part of our dynamic team.,
Key Responsibilities: Lead Generation & Conversion - Identify leads, give demos, and close deals. Onboarding - Guide new users through our features and ensure smooth setup. Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships. Retention & Growth - Work on renewals and upsell to existing customers. Feedback - Share customer feedback with Product & Engineering to shape the product roadmap. Qualifications: Bachelors degree (preferably in Business, Communications, or related fields). 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services. Fluent in English and Hindi Excellent communication, empathy, and client engagement skills. Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools). Strong problem-solving mindset with a love for helping customers succeed.