As a Sales and Customer Success Executive at Kwikpic, you will be a trusted partner guiding users to success. You will play a crucial role in driving adoption, retention, and growth by helping photographers discover powerful AI features, ensuring businesses maximize ROI, and building long-term relationships with customers. Your responsibilities will include lead generation, conversion, onboarding, customer engagement, retention, growth, and providing valuable feedback to shape the product roadmap. To excel in this role, you should have a Bachelor's degree in Business, Communications, or a related field. Additionally, you should have at least 1 year of experience in Sales, Customer Success, Account Management, or SaaS support. Fluency in English along with proficiency in at least 2 regional languages such as Telugu, Kannada, Malayalam, or Tamil is required. Strong communication, empathy, problem-solving skills, and experience with CRM/CS tools like HubSpot, Salesforce, or Gainsight are essential for this position. Join us at Kwikpic, an AI-powered photo-sharing platform based in Mumbai, that is transforming image sharing with innovative features like AI face recognition, custom branding, automatic watermarking, and fast upload speeds. If you are passionate about sales, customer success, and making a meaningful impact, apply now to be a part of our dynamic team.,
Key Responsibilities: Lead Generation & Conversion - Identify leads, give demos, and close deals. Onboarding - Guide new users through our features and ensure smooth setup. Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships. Retention & Growth - Work on renewals and upsell to existing customers. Feedback - Share customer feedback with Product & Engineering to shape the product roadmap. Qualifications: Bachelors degree (preferably in Business, Communications, or related fields). 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services. Fluent in English and Hindi Excellent communication, empathy, and client engagement skills. Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools). Strong problem-solving mindset with a love for helping customers succeed.
We’re Hiring a Senior Marketing Executive @ Kwikpic Location: Mumbai/Kolkata Working model: Hybrid About us: Kwikpic is an AI-powered photo-sharing platform based in Mumbai, helping photographers, businesses, and event attendees share memories effortlessly. Kwikpic is revolutionizing image sharing with features like AI face recognition for instant photo sorting, custom business branding, automatic watermarking, and the fastest upload speeds. Why Join Us? As a Senior Marketing Executive, you will play a key role in driving growth across both B2C and B2B audiences. You’ll be responsible for crafting creative campaigns and managing our digital presence. This role goes beyond traditional social media, your efforts will directly contribute to growing our user base, boosting engagement, and increasing brand awareness. Responsibilities: Create and manage digital content across blogs, YouTube, WhatsApp, and email to communicate product features, updates, and tutorials. Ideate and execute social media campaigns by collaborating with the design and video teams for creatives, content, and timely execution. Plan and manage influencer and nano-creator collaborations to promote Kwikpic through authentic, relatable content. Write SEO-optimized blogs and collaborate on PR articles that enhance brand visibility, credibility, and online reach. Optimize Kwikpic’s content and brand presence for both Google SEO and AI platforms (ChatGPT, Gemini, etc.) to improve discoverability and brand ranking. Manage the Kwikpic Helpdesk , creating FAQs and product support articles to improve user experience and reduce support load. Drive review and testimonial initiatives (G2, app stores) to build social proof and brand trust. Track and analyze campaign performance metrics across channels, using insights to optimize engagement, installs, and conversions. Qualifications: Bachelor’s degree in Marketing, Communications, Business, or related field. 2-5 years of experience in digital marketing , preferably in SaaS or mobile app-based companies. Strong knowledge of social media platforms, paid ads, influencer marketing, and email campaigns . Excellent communication, networking, and socializing skills. Creative thinker with the ability to adapt strategies based on data and trends. Familiarity with tools like Google Analytics, Meta Ads Manager, etc