About the Role As a leader in our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Develop a strategic plan to achieve sales targets and expand our client base Own the sales cycle end-to-end, selling to C-suite executives at large companies Build and manage a team of high performing sales executives by providing strong, experience-led mentorship Successfully engage with some of the largest and most strategic accounts to ensure meaningful and sizable wins Be the voice of the customer internally to continuously improve go-to-market execution strategy Co-develop the quarterly targets, incentives and sales plan for the regional team, including multiple AEs and SDRs Implement a metrics driven approach to performance management, rewards and recognition Drive ICP recognizing mindset for opportunity prioritization and optimized sales effort Ensure the proper use of CRM and other internal tools for effective data management Set up upskilling training programs for the team in collaboration with sales trainers Foster strong collaborative relationships with internal stakeholders for faster quote generation and post-win hand-offs to operations function Contribute to our overall Sales Growth strategy by working with the VP Sales, CRO, CEO and the executive team What we are looking for: At least 10 years experience with 5 years experience in health insurance sales Well-established contacts within the market ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi /or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - were a growing company that moves and reacts fast

About the Role We are looking for great communicators and detail-oriented candidates to join as an Client Onboarding Specialist as a part of the customer success team at Loop. You will be responsible for planning, executing, and promoting engaging events that update our clients and their employees about our offerings (insurance policy details, health benefits, etc.), drive brand awareness, and improve app installation. Key responsibilities Event Planning Execution Develop and manage a comprehensive onboarding events calendar that aligns with marketing and business objectives Conduct engaging onboarding events both in person and online, that create awareness about company services Take ownership in these events and leverage great communication skills to inject enthusiasm and drive activation towards Loop s products and services Work closely with internal teams, vendors, and external partners to ensure smooth and successful onboarding event production, logistics, and execution Data Infrastructure Reporting Maintain and update event data in the CRM system, ensuring accurate tracking and reporting of event-related leads and customer interactions Develop and deliver post-event reports, analyzing event performance and ROI, and providing insights to inform future event planning and marketing initiatives Identify trends and opportunities for improvement in event strategy, content, and execution based on data analysis and feedback People Success Foster strong relationships with internal and external stakeholders, including vendors, partners, and event attendees Support the growth and development of team members by sharing knowledge, expertise, and best practices Promote a collaborative, inclusive, and high-performing team culture What we are looking for Bachelors degree in marketing, communications, or a related field 2+ years of experience in event marketing, planning, and execution Excellent project management, organizational, and multitasking skills Strong written and verbal communication skills (please share if you have done any extracurricular activities such as public speaking, extempore, etc.) Proficiency in marketing tools and software, such as Google Slides, CRM systems, email marketing platforms, and social media management tools Excellent command over large audiences, both in-person and virtually Must be customer-obsessed and eager to create awareness in our customers Ability to work collaboratively in a fast-paced environment Knowledge of insurance employee benefits sector is a plus Must be fluent in English, Hindi and local language Great Interpersonal skills

What you will be doing: Answer customer queries in a positive and effective manner, both via e-mail and over the phone Identify and assess customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Take the extra mile to engage customers Serve customers by providing product and service information and resolving product and service problems Resolves product or service problems by clarifying the customer s complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution What we are looking for: Proven customer support experience Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritise, and manage time effectively

About the Role We are looking for great communicators and detail-oriented candidates to join as an Client Onboarding Specialist as a part of the customer success team at Loop. You will be responsible for planning, executing, and promoting engaging events that update our clients and their employees about our offerings (insurance policy details, health benefits, etc.), drive brand awareness, and improve app installation. Key responsibilities Event Planning Execution Develop and manage a comprehensive onboarding events calendar that aligns with marketing and business objectives Conduct engaging onboarding events both in person and online, that create awareness about company services Take ownership in these events and leverage great communication skills to inject enthusiasm and drive activation towards Loop s products and services Work closely with internal teams, vendors, and external partners to ensure smooth and successful onboarding event production, logistics, and execution Data Infrastructure Reporting Maintain and update event data in the CRM system, ensuring accurate tracking and reporting of event-related leads and customer interactions Develop and deliver post-event reports, analyzing event performance and ROI, and providing insights to inform future event planning and marketing initiatives Identify trends and opportunities for improvement in event strategy, content, and execution based on data analysis and feedback People Success Foster strong relationships with internal and external stakeholders, including vendors, partners, and event attendees Support the growth and development of team members by sharing knowledge, expertise, and best practices Promote a collaborative, inclusive, and high-performing team culture What we are looking for Bachelors degree in marketing, communications, or a related field 2+ years of experience in event marketing, planning, and execution Excellent project management, organizational, and multitasking skills Strong written and verbal communication skills (please share if you have done any extracurricular activities such as public speaking, extempore, etc.) Proficiency in marketing tools and software, such as Google Slides, CRM systems, email marketing platforms, and social media management tools Excellent command over large audiences, both in-person and virtually Must be customer-obsessed and eager to create awareness in our customers Ability to work collaboratively in a fast-paced environment Knowledge of insurance employee benefits sector is a plus Must be fluent in English, Hindi and local language Great Interpersonal skills

About the Role As a Business Executive - Sales and Retention at Loop, you will play a key role in driving sales, customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Keep track of the renewals becoming due in next 1 month for the clients assigned. Communicate to clients well in advance about their renewals. Collect appropriate, proper and complete data required for renewals, policy review and analysis, to support proper advice on changes to policy terms, limits etc, if required. Obtain best quotes from Insurance Companies and /or liaison with underwriting department to obtain the best quote, as the case may be. Collect or arrange to collect premium cheques on time and remit the same to the respective Insurance Company accounts or ensure the premium is transferred by the client on time and with accurate amount. Ensure the Insurance policy is collected and delivered/set to the clients on time. Enter details of renewals from the date of initiation till its execution accurately in the Operational Software. Ensure the Policy is entered and uploaded in the system on time. Approach new clients voluntarily and as guided by Manger/the Marketing head and achieve periodic meeting targets if given. Collect policy copies from the prospective clients and share with the Underwriter, if required. Keep updated the presentation about the Company and services verticals and present the same before prospective clients when asked for. Assist prospective clients with filling out forms, communicating with the company, finding the best plans and strategies, and negotiating the final deals. Share client information with Underwriters to determine which products are best to recommend. Try to win accounts against competitors and Ensure 100% retention rate. After the renewals meet existing major clients periodically as directed in order to Build and maintain business relationships with clients. Preferred Skills: Understand the provisions of each policy and communicate this information to the customer. Act as a liaison between Underwriters/claims team and clients. Support claims team by helping them in collecting documents required from the clients. Research insurance trends, policies and products and keep track of changes happening in the Insurance Industry. Prepare and submit periodic client visit reports, business conversion reports and other reports as advised by the seniors. What we are looking for: Any degree/diploma. Prior Insurance industry experience is an added advantage. Communication skills(verbal and written), reporting skills, analyzing skills, presentation skills, documents reading skills, listening skills.

Key Responsibilities: -Assist in sourcing candidates through job boards, social media, and networking events. -Screen resumes and applications to identify qualified candidates. -Coordinate interviews and communicate with candidates throughout the hiring process. -Maintain a strong top-of-the-funnel to ensure a steady pipeline of quality candidates and maximize offer conversions. -Assist in drafting job descriptions and posting job openings on various platforms. -Conduct reference checks and background screenings if needed. -Participate in building employer branding initiatives -Be a part of team meetings and contribute to process improvement discussions. What are we looking for: -Any Bachelor/Master s degree Qualification. -Strong communication and interpersonal skills with a hustler and go-getter mindset. -Detail-oriented with excellent organizational abilities. -Proficient in Microsoft Office Suite. -Ability to thrive both independently and collaboratively in a fast-paced environment, while remaining adaptable to rapid changes. -Able to Source and Schedule Interviews.

About the role : We are looking for a Dedicated Claims Specialist with a strong background in medical and health insurance, particularly in group medical corporate policies . The ideal candidate should have 2-4 years of experience in claims processing or CRM roles. Key Responsibilities: Handle end-to-end processing of reimbursement claims for group medical corporate policies. Provide excellent customer service by addressing claims-related queries via Freshchat, Ozontel, and Freshdesk. Analyze medical documentation, policy terms, and conditions to ensure accurate claim assessment and processing. Liaise with internal teams, insurers, TPA s, and hospitals to ensure seamless claims settlement and timely resolutions. Manage claims escalations, ensuring prompt resolution while maintaining a customer-centric approach. Required Skills: In-depth knowledge of corporate group medical insurance policies and claims processing. Ability to understand medical terminology, treatment procedures, and health-related documentation. Proficient in Ozontel, Freshdesk, or similar customer support and claims management tools. Strong communication and problem-solving skills to manage customer relationships and resolve issues effectively. Attention to detail to ensure accuracy in claim processing and documentation review. Ability to collaborate effectively with cross-functional teams, including insurance partners and hospital networks. Qualifications: Bachelor s degree in healthcare, insurance, or related field preferred. 2-4 years of experience in claims processing, CRM role preferably within group medical corporate policies.

What you will be doing: Seek and acquire new working relationships with Insurer main office & their associated branches Travel to underwriting offices to develop partner relationships and drive better prices on EB products Analyze and identify gaps in existing quote requests to optimize pricing on large insurance deals Suggest better terms and negotiate with insurers directly to support our placements analysts Contribute to our overall Sales & Growth engagement strategy with Insurers and TPAs Interact with the Sales and retention team, help analyze claims, policies, and negotiate better quotes from insurers Contribute to special projects with Sales Head, Pricing Head, CEO, CRO, and COO Share pricing insights and best practices with teammates What we are looking for: Bachelor s degree in a quantitative field(Preferably engineers) and min 3+ years of experience in account management/client management/business development roles Experience in operational/business development roles in high growth startups a big plus Strong negotiation skills & attention to detail Familiarity with G Suite and Microsoft office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Strong ownership mindset along with a hunger to learn and iterate

About the Role - System Support Engineer: We re looking for a detail-oriented System Support Engineer to work closely with our Engineering team, supporting post-deployment operations and handling technical requests from business and customer teams. You ll play a key role in ensuring our systems run reliably in production, help troubleshoot real-world issues, and act as the bridge between tech, ops, and support. What are we looking for: 1-3 years of experience in a technical support, system operations, or dev support role Strong knowledge of SQL (comfortable writing complex queries and investigating data) Hands-on experience with Node.js (TypeScript) or Python scripting or debugging level Familiarity with Java is a plus Exposure to debugging tools, logs, REST APIs, and production systems Excellent verbal and written communication skills you ll work closely with many internal teams A structured, ownership-driven approach to problem solving Good to Have Experience with monitoring/logging tools (Logs tool, GCP logger, Grafana, Sentry, OpsGenie etc.) Familiarity with CI/CD pipelines and deployment workflows Previous experience in healthcare, SaaS, or fast-paced tech startups Why Join LoopHealth? Be part of a purpose-driven company transforming healthcare in India Work on real, high-impact challenges with a smart and collaborative team A culture of ownership, trust, and continuous learning Competitive compensation, flexible work setup, and great benefits.

About the Role As a member in our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in SaaS, software Well-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - were a growing company that moves and reacts fast

About the Role We re looking to bring on a talented DNB or MD doctor to join us . As a Loops Team Doctor you will conduct online and offline primary care consultations at Loop app and/or clinics - a high-quality, modern primary care experience for employees of large companies. For loop members, we aim to create a 21st century primary care experience complete with fixed timing appointments, digital electronic health records, tele-consultations on mobile app, and more. If you re looking for an exciting clinical role in a rapidly growing health system, please apply! What you will be doing: Conduct online OPDs: conduct general primary care consultations of patient and managing their acute or chronic care needs Conduct diagnostic tests and to determine the cause and nature of disease Respond to patients medical problems by counselling, where necessary Document the patient s visit in our EHR In case of referral, help match the patient with the best provider for their needs Respond to patient queries and health concerns via mobile-app based tele-consultation Conduct healthcare camps and talks at various loop client companies Active participation in loop CPD (Continuing Professional Development) What we are looking for: DNB - Family Medicine / MD Internal Medicine / PGDFM Doctor with 5 years of clinical experience Empathetic and caring Excellent communication skills Fluency in English, Hindi and local language Proficiency in learning new technologies Commitment to advancing knowledge of medicine and care protocols via CMEs and courses Ambitious person who is excited to help design a high-quality primary care experience uniquely suited for India

What you will do Work as part of a small team to build React Native IOS / Android applications. Build and maintain excellent quality React Native applications with clean code. Implement pixel-perfect UIs that match designs. Implement clean, modern, smooth animations and transitions that provide an excellent user experience. Integrate with third-party APIs. Write unit and integration tests. Release applications to IOS and Google Play stores. Work with native modules when required. Be part of a community of React Native developers that share knowledge and help each other as problems arise. Requirements 3+Experience with the following technologies a plus, but not required( React.js , Native iOS, Native Android) Meaningful experience working on large, complex systems. Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process. Understanding of React Native best practices and a commitment to following them. Ability to work through new and difficult Flutter or React Native issues and contribute to libraries as needed. Ability to create and maintain continuous integration and delivery of React Native applications. A positive mindset and can-do attitude. English Skills (ability to effectively communicate via written and spoken English

Health Camps and Employee Wellness : Conduct on-site health camps at corporate client locations, collecting vitals (e.g., blood pressure, random blood glucose, etc.), conducting blood sample tests, and providing follow-up assessments. Diagnostic Testing : Perform diagnostic tests such as blood glucose, cholesterol, lipid profile, and other preventive screening as per the health program guidelines. Ensure accurate recording of results and assist with test interpretation as needed. Health Education : Educate corporate employees on various aspects of preventive healthcare, such as the importance of regular screenings, healthy lifestyle choices, stress management, nutrition, and exercise. Tailor educational materials and sessions based on the needs of the population. Data Management and Reporting : Document and manage health data collected during health camps, ensuring accuracy and confidentiality of all medical information. Provide regular reports on health camp outcomes and employee health trends to the Health Program Manager. Collaboration and Support : Work closely with the Loop Health team, including physicians, wellness coaches, and other healthcare professionals, to develop and refine employee health programs. Collaborate with the client s HR and wellness teams to meet organizational health goals. Employee Engagement and Follow-up : Provide personalized health counseling and follow-up support for employees based on health camp assessments. Monitor progress and recommend next steps for any identified health concerns. What we are looking for: Registered Nurse (RN) with a valid state nursing license. Minimum 1 year of experience in a clinical, preventive healthcare, or corporate wellness setting. Strong knowledge of diagnostic tests and preventive health screenings (e.g., blood pressure monitoring, blood glucose testing, lipid profiles, etc.). Ability to educate and engage individuals in health-related discussions, with clear and concise communication skills. Familiarity with health and wellness programs within corporate environments is a plus. Ability to work independently and as part of a multidisciplinary team. Compassionate, empathetic, and proactive in addressing employees health concerns. Preferred Qualifications: Experience working with corporate clients or in a corporate wellness program. Certification in BLS and ACLS is an added advantage.

About the Role: As a leader in our stellar sales team, you will sell to our top accounts and work with high-value clients across the region. You will manage a complete end-to-end sales cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Develop a strategic plan to achieve sales targets and expand our client base in the large enterprise segment Own the sales cycle end-to-end, selling to C-suite executives at large companies with the support of your pre-sales and pricing team members Build and manage a team of high-performing sales executives by providing strong, experience-led mentorship Successfully engage with some of the largest and most strategic accounts to ensure meaningful and sizable wins Be the voice of the customer internally to continuously improve go-to-market execution strategy Co-develop the quarterly targets, incentives and sales plan for the regional team, including multiple AEs and SDRs Implement a metrics-driven approach to performance management, rewards and recognition Drive ICP recognizing mindset for opportunity prioritization and optimized sales effort Ensure the proper use of CRM and other internal tools for effective data management Set up upskilling & training programs for the team in collaboration with sales trainers Foster strong collaborative relationships with internal stakeholders for faster quote generation and post-win hand-offs to the operations function Contribute to our overall Sales & Growth strategy by working with the VP Sales, CRO, CEO and the executive team. What we are looking for: At least 10 years of experience as a quota-carrying sales individual in the B2B space - preferably in SaaS, software, hospitality, or telecom. Well-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - were a growing company that moves and reacts fast

About the Role As a member in our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in SaaS, software Well-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - were a growing company that moves and reacts fast

About the Role We re looking to bring on a talented DNB or MD doctor to join us . As a Loops Team Doctor you will conduct online and offline primary care consultations at Loop app and/or clinics - a high-quality, modern primary care experience for employees of large companies. For loop members, we aim to create a 21st century primary care experience complete with fixed timing appointments, digital electronic health records, tele-consultations on mobile app, and more. If you re looking for an exciting clinical role in a rapidly growing health system, please apply! What you will be doing: Conduct online OPDs: conduct general primary care consultations of patient and managing their acute or chronic care needs Conduct diagnostic tests and to determine the cause and nature of disease Respond to patients medical problems by counselling, where necessary Document the patient s visit in our EHR In case of referral, help match the patient with the best provider for their needs Respond to patient queries and health concerns via mobile-app based tele-consultation Conduct healthcare camps and talks at various loop client companies Active participation in loop CPD (Continuing Professional Development) What we are looking for: DNB - Family Medicine / MD Internal Medicine / PGDFM Doctor with 5 years of clinical experience Empathetic and caring Excellent communication skills Fluency in English, Hindi and local language Proficiency in learning new technologies Commitment to advancing knowledge of medicine and care protocols via CMEs and courses Ambitious person who is excited to help design a high-quality primary care experience uniquely suited for India

As a member of our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor. What we are looking for: 4-6 years of experience as in the B2B space 3+ years of sales experience in general insurance Well-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - were a growing company that moves and reacts fast BQP certification/Licenciate /Associate of III High level of competency in Property & Crime and Liability Lines. Experience in placements in non EB lines of business.

About Loop At Loop, we re reimagining how health benefits work in India. We combine insurance, primary care, and preventive health services to deliver a radically better healthcare experience for companies and their employees. As an Enterprise Account Manager (EAM), you ll play a critical role in owning relationships with our most valuable customers - like NASDAQ, Ola, Pine Labs, and more driving long-term retention, upsell, and account success. What You ll Do You ll be the owner and strategic lead for the account owning relationships with key decision-makers, working closely with internal teams to deliver exceptional outcomes, and driving Loop s revenue growth through renewals and cross-sell. This is a highly visible, high-impact role. Your Core Responsibilities: Account Ownership: You re the single point of accountability for your customer ensuring a green health score at all times. Strategic Relationship Management: Build and manage executive-level relationships with HR leaders, CXOs, and key decision-makers (KDMs). Pre-Sales Support: Join key pre-sales meetings to shape policy design and onboarding. You ll collaborate with sales to ensure smooth handovers. Engagement Planning: Post-onboarding, finalize a 12-month engagement plan with internal stakeholders (F30 process). Value Activation: Work with healthcare and operations teams to activate health services for your accounts. SLAs & Internal Alignment: Create clear engagement charters and SLA documents internally with delivery squads. QBRs & MBRs: Own strategic reviews (MBRs and QBRs) Renewal Management: Lead the end-to-end renewal process, including RFQ initiation, plan redesign, pricing strategy, internal deal notes, and renewal material prep. Cross-Sell & Growth: Drive cross-sell of all insurance, wellness programs, and healthcare solutions; accountable for 10% of revenue from upsells. Customer Advocacy: Generate customer referrals, success stories, and marketing assets like testimonial videos. What you need to have: 8-15 years of experience in employee benefits broking, with a deep understanding of group health insurance and corporate wellness. A track record of leading high-performing teams known for delivering exceptional client service and retention. Advanced expertise in claims analysis, policy benchmarking, and benefits plan design. Proven ability to manage complex, diverse corporate clients across industries, with strong commercial and relationship instincts. A passion for reinventing the customer experience bringing fresh ideas and a builder s mindset to modernize how benefits are delivered. What Success Looks Like Customer renewals above 95% and NRR of 120%+ High engagement with Loop s health services post month 3 Regular, insightful MBRs with actionable outcomes Consistent cross-sell contribution and upsell opportunities unlocked Strong customer referrals and case studies sourced Collaboration, Incentives, Growth Path You ll report into a Regional Retention Leader, Khanindra Barman, and work closely with President, Arvind Laddha, and COO, Ryan Singh. You ll directly manage an Enterprise Servicing Manager (ESM) who oversees the day-to-day execution for your accounts, supported by a dedicated operations and claims team . Incentives are directly linked to your performance in cross-sell, retention, and overall account growth. You ll have the opportunity to contribute to Loop s Enterprise Consulting Team , bringing client insights into strategic discussions. You ll also play a role in shaping Loop s enterprise product and technology roadmap by sharing feedback from the field.

What you will be doing : - Design and implement new features for our critical products - Improve application performance, reliability, security and compatibility across platforms - Build modular components, UI style guides and toolkits for re-usability, maintainability and consistency across products - Use innovative UX design patterns to build fast, fluid and intuitive user interfaces - Collaborate with other Loop employees to build prototypes, improve user experience and find new opportunities What we are looking for : - Bachelors degree in Computer Science Engineering or a related field of study - 3+ years of experience with Javascript development, preferably NodeJS and React - Experience working in technical areas of frontend development, preferably React, Redux, and HTML/CSS - Experience collaborating closely with Product & Design teams to build meaningful software solutions - Experience with writing clear, maintainable, well-structured code accompanied by useful tests - Experience analyzing, improving, debugging, and optimizing code - Clear communication skills - Have a strong reputation for accountability and reliability - Comfortable owning projects - Willing to express opinions respectfully on architecture, product, and UI designs - Enjoy working in a team but can thrive working independently

Work closely with product managers and engineers to play a key role in designing the end-to-end user journey spanning onboarding, insurance and healthcare Provide hand-on technical leadership to a team of senior and junior designers to shape our mobile and web touch-points Work with the heads of design, product, engineering and business to help shape Loop s product roadmap and UX strategy Unlock design-driven innovation by facilitating rapid iterations of hypothesising, prototyping, testing and learning Nurture junior designers, engage in critiques, and foster studio culture through leading by example. What We Are Looking For A hybrid designer-PM mindset and skillset 5+ years of experience designing software products At least a few years of experience working on consumer products Prior healthcare experience is a plus Deep expertise in all parts of digital product design: problem-solving, interaction, interface and visual design Solid grasp over UX research and service design Strong rapid prototyping skills using a variety of tools: Figma, Origami, SwiftUI, ProtoPie, etc. Strong verbal and written communication skills An empathetic, caring leader Highly organised with strong project and time management skills Well educated in design, regardless of whether you went to design school or not A craftsperson at heart who s also well-versed in analytical thinking