Job
Description
As a Senior Technical Enablement Consultant, you will collaborate directly with customers to expedite their adoption of Quickbase, enabling them to address business challenges efficiently. You will take charge of the technical and functional implementation of Quickbase for both new and existing customers, in partnership with our Sales and Customer Success teams. Your role involves showcasing industry insights and technical proficiency to showcase the platform's capabilities by collaborating with customers and empowering them to develop on their own. Additionally, you will impart Quickbase best practices, suggest application designs, and deploy workflow automation to meet customers" functional and technical needs, aiding them in achieving short-term and long-term objectives. Your role extends to advocating for customers and sharing Quickbase expertise, translating your product observations and customer interactions into meaningful insights for our product team. Ideally, you possess a track record of leading the planning and execution of technical solutions to address moderate to complex business requirements. Alongside a robust technical foundation, you exhibit a consultative approach, consistently displaying a keen interest in customers and their goals, utilizing diverse information sources to drive solutions and innovative applications. With emotional intelligence and patience, you excel in engaging with individuals from various backgrounds and supporting both technical and non-technical clients effectively. Responsibilities: - Accelerate Quickbase adoption through time-bound customer engagements, identifying success metrics to offer data-driven insights into Quickbase's value - Identify, enable, and nurture new Quickbase builders - Understand customers" businesses and discover new opportunities for Quickbase to deliver value - Provide outstanding customer service, becoming the customer's trusted advisor to cultivate Quickbase champions - Equip customers with the necessary tools and resources for successful Quickbase utilization - Collaborate with key customer stakeholders to ensure optimal Quickbase implementation within the customer's IT environment for sustained success, addressing security, technical, operational, and policy considerations Qualifications: - 5+ years of experience delivering technical solutions in software sales, services, engineering, or support - Strong interest in Business Process optimization and automation - 3+ years of experience designing and constructing solutions in Quickbase - Proficiency in establishing and nurturing relationships at all levels within customer organizations, from C-suite executives to individual contributors - 2+ years of experience working with relational databases, SaaS integration services, and integration with enterprise software systems - Understanding and experience in defining and managing key metrics, including financial targets, industry-standard metrics, and stakeholder requirements Ideally, You Will Have: - BS/BA degree (Computer Science or Business degree preferred) - Experience with ERP solutions and enterprise software systems - General working knowledge of APIs Additional Requirements: - Flexibility for Travel - Effective team player in a small, high-performance team - Excellent persuasive, presentation, written, and verbal communication skills,
