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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Senior Technical Enablement Consultant, you will collaborate directly with customers to expedite their adoption of Quickbase, enabling them to address business challenges efficiently. You will take charge of the technical and functional implementation of Quickbase for both new and existing customers, in partnership with our Sales and Customer Success teams. Your role involves showcasing industry insights and technical proficiency to showcase the platform's capabilities by collaborating with customers and empowering them to develop on their own. Additionally, you will impart Quickbase best practices, suggest application designs, and deploy workflow automation to meet customers" functional and technical needs, aiding them in achieving short-term and long-term objectives. Your role extends to advocating for customers and sharing Quickbase expertise, translating your product observations and customer interactions into meaningful insights for our product team. Ideally, you possess a track record of leading the planning and execution of technical solutions to address moderate to complex business requirements. Alongside a robust technical foundation, you exhibit a consultative approach, consistently displaying a keen interest in customers and their goals, utilizing diverse information sources to drive solutions and innovative applications. With emotional intelligence and patience, you excel in engaging with individuals from various backgrounds and supporting both technical and non-technical clients effectively. Responsibilities: - Accelerate Quickbase adoption through time-bound customer engagements, identifying success metrics to offer data-driven insights into Quickbase's value - Identify, enable, and nurture new Quickbase builders - Understand customers" businesses and discover new opportunities for Quickbase to deliver value - Provide outstanding customer service, becoming the customer's trusted advisor to cultivate Quickbase champions - Equip customers with the necessary tools and resources for successful Quickbase utilization - Collaborate with key customer stakeholders to ensure optimal Quickbase implementation within the customer's IT environment for sustained success, addressing security, technical, operational, and policy considerations Qualifications: - 5+ years of experience delivering technical solutions in software sales, services, engineering, or support - Strong interest in Business Process optimization and automation - 3+ years of experience designing and constructing solutions in Quickbase - Proficiency in establishing and nurturing relationships at all levels within customer organizations, from C-suite executives to individual contributors - 2+ years of experience working with relational databases, SaaS integration services, and integration with enterprise software systems - Understanding and experience in defining and managing key metrics, including financial targets, industry-standard metrics, and stakeholder requirements Ideally, You Will Have: - BS/BA degree (Computer Science or Business degree preferred) - Experience with ERP solutions and enterprise software systems - General working knowledge of APIs Additional Requirements: - Flexibility for Travel - Effective team player in a small, high-performance team - Excellent persuasive, presentation, written, and verbal communication skills,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
The Partner Practice Advisor plays a strategic role in driving practice advisory and ecosystem growth for Salesforce Partners across the region. Your primary focus will be to help partners build scalable and high-impact practices by identifying investment priorities, shaping their business strategy, and guiding them to monetize their technical capabilities, industry expertise, and service offerings. You will collaborate closely with Partner leadership and Partner teams to define and execute plans that expand their Salesforce business, refine their offerings, and align their priorities with market demand to drive broader platform adoption. As an evangelist for Salesforce, you will champion Salesforce as the preferred technology platform, not only within dedicated Salesforce practices but also across adjacent and non-Salesforce technology groups within partner organizations. Your role will be key in encouraging these teams to explore, adopt, and embed Salesforce as part of their strategic direction and service delivery. Success in this role requires strong collaboration with internal stakeholders and external senior leaders to influence priorities and drive execution. You will also contribute to theatre-wide initiatives led by the broader Partner Practice Development team, supporting cross-functional programs, strategic engagements, and ecosystem-building efforts. Key Responsibilities Practice Development & Strategic Planning - Lead the comprehensive capacity and capability planning for partners across the India region, covering all partner types, industries, and domain specializations. - Collaborate with Partner Account Managers and GTM teams to identify high-potential partners, assess their current maturity, and align on strategic priorities, growth opportunities, and Salesforce's platform roadmap. - Co-create joint practice development plans with selected partners to build scalable, market-aligned practices with the right mix of technical skills, customer success capabilities, and business offerings. - Ensure partners are equipped to scale their Salesforce practices with clarity on business direction, strategic focus areas, and platform monetization opportunities. Collaboration & Influence - Act as a trusted advisor to Partner Account Managers and partner leadership (Practice/Business Leads) on all aspects of practice development and growth. - Serve as the single point of accountability for partner enablement strategy and execution in India, integrating sales and capacity planning inputs to drive enablement programs. - Influence partner leadership to align with Salesforce's practice vision and drive long-term investment in Salesforce-led capabilities. - Foster strong 1:1 relationships with technical and enablement stakeholders across the partner ecosystem to ensure deep engagement and traction. - Engage with the Partner Talent Alliance to align talent acquisition strategies with future practice growth needs. Evangelism & Platform Adoption - Evangelize Salesforce as the platform of choice, influencing not only established Salesforce teams but also adjacent non-Salesforce technology groups within partner organizations. - Promote broader platform adoption by driving awareness and understanding of Salesforce capabilities across partner business units and service lines. - Encourage partners to align offerings with Salesforce priorities and leverage cross-cloud opportunities to expand their footprint. Holistic Practice Enablement - Facilitate business and industry-focused enablement to deepen the ecosystem's understanding of Salesforce's point of view and value proposition. - Lead enablement for select product areas, delivering deeper technical guidance as required. - Guide partners on leveraging all enablement channels, including self-serve content, in-person sessions, and expert-led programs from sales to post-implementation stages. Key Performance Indicators (KPIs) - Reduction in capability gaps as measured against credential and capacity plans. - Increase in the number of Certifications and CIs across the partner base. - Improved utilization of enablement plans and resources. - Faster resolution of red accounts and project risks. - Higher CSAT scores and measurable customer success outcomes. About You: As a highly motivated individual passionate about partners and dedicated to building a strong Partner ecosystem, you should have a background in partner business with either a system Integrator or a product company. You must have executed enterprise pre-sales cycles and possess a demonstrated ability to grasp new business models, technology paradigms, architecture, and solutions. Strong technical acumen, client presentation skills, and a willingness to travel are essential for this role. If you thrive in a fast-paced, high-growth start-up environment and enjoy taking on significant challenges, this role offers the opportunity to make a big impact while working alongside a great team. Your ability to drive programs through flawless execution and your enthusiasm for collaborating with others will be key to your success in this role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for developing and delivering effective enablement programs, collaborating with stakeholders, and delivering training to empower the Integrated Customer Growth (ICG) team to achieve their goals. Your track record should demonstrate success in sales, product and technical enablement, with experience in delivering training, developing content, optimizing sales processes, and in direct selling roles. Your delivery skills, both in-person and virtually, should be extremely strong, and you should possess the ability to think strategically and develop innovative solutions to improve sales performance. Key responsibilities include: - Focusing on SMB-EX Enablement: Drive specialized training and enablement programs focused on equipping SMB-EX teams with deep knowledge of our IT products and how to position their value effectively. - Ensuring Onboarding Excellence: Develop and execute a comprehensive onboarding program to ensure new hires are quickly ramped up and equipped with the skills and knowledge to deliver impactful results. - Designing and Delivering Training Programs: Creating and executing engaging, informative sales training sessions both in-person and virtual that align with our sales strategy and goals. - Collaborating Across Teams: Partnering with marketing, product, and enablement teams to develop high-quality collateral, presentations, and playbooks that communicate product value and sales messaging effectively. - Engaging with Sales Teams: Maintaining regular communication with ICG to gather feedback, assess needs, and ensure enablement programs evolve with team requirements. - Creating Customized Plans for Sales Leadership: Collaborating with sales leadership to identify training needs and create tailored plans that empower managers to coach and lead effectively. - Providing Ongoing Manager Support: Offering tools, resources, and strategies to ensure sales managers can reinforce best practices, drive performance, and address development needs. - Focusing on Continuous Improvement: Assessing training effectiveness through metrics and feedback, implementing improvements to enhance program impact. Qualifications: - Bachelors degree in business, marketing, or a related field; additional certifications in training and development are a plus. - 5+ years of combined experience in enablement and sales, preferably in a technology or SaaS company. - Strong delivery skills, both in-person and virtually. - Excellent communication and interpersonal skills. - Ability to stay organized and manage multiple projects simultaneously. - Strong analytical and problem-solving skills. - Ability to work independently and collaboratively in a fast-paced environment. - A proactive and adaptable mindset with a commitment to continuous improvement. Please note that this role will be based in Bangalore and requires an in-office presence.,
Posted 1 month ago
7.0 - 10.0 years
9 - 12 Lacs
bengaluru
Work from Office
Roles and Responsibility As a Senior Technical Enablement Consultant, you will work directly with customers to accelerate their adoption of Quickbase so they can solve business problems faster. Working with our Sales and Customer Success teams, you will own the technical and functional implementation of Quickbase for new and existing customers. Providing industry insights and technical expertise, you will demonstrate the power of the platform by building with customers and enabling customers to build themselves. You will share Quickbase best practices, propose application designs, and implement workflow automation to address customers' functional and technical requirements to achieve their short-term and long-term goals. As a customer advocate and Quickbase expert, you will be expected to synthesize your product observations and customer conversations into insights that our product team can act on. Ideally, you have demonstrated the ability to lead the planning and development of technical solutions to solve moderate to complex business requirements. In addition to a strong technical background, you have a consultative mindset, always showing high levels of curiosity about customers and their objectives, leveraging all information sources to drive solutions and new uses. Emotionally intelligent and patient, you can converse with a wide variety of individuals from various backgrounds and support both technical and non-technical clients. Responsibilities: Increase time to Value: Accelerate successful adoption of Quickbase through time-bound customer engagements and identify success metrics to provide data driven insight to the value of Quickbase Coach: Identify, enable and nurture new Quickbase builders
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