76 Verbal Communication Jobs

SUMMARY Title: Service Desk Management Executive Location: Gurgaon (Work From Office) Job Type: Full - Time Industry: IT Service Desk / Customer Support Job Description: Greetings from 2Coms . We are hiring experienced resources for a Service Desk Management role with a leading multinational company in Gurgaon. This role involves managing service desk functions, acting as a single point of contact for service users and customers, and delivering customer support across multiple channels including human, digital, self-service, and automated platforms. Key Responsibilities: Manage one or more customer service or service desk functions Act as the primary point of contact for service users and cu...

As a Fullstack Java Developer at our company, you will be responsible for developing and maintaining both front-end and back-end components of web applications. You will work closely with stakeholders to gather requirements, design technical specifications, and write clean, efficient code following best practices. Your role will involve integrating user-facing elements with server-side logic, testing and debugging applications, optimizing performance, and collaborating with cross-functional teams to deliver high-quality solutions. Additionally, you will be expected to maintain comprehensive documentation for code, system architecture, and application processes. Key Responsibilities: - Develo...

Role Overview: At PwC, as an Associate in the Capital Markets & Accounting Advisory Services (CMAAS) team, your main purpose will be to perform data-driven financial and accounting GAAP analysis. You will collaborate with team members to interpret data, analyze results, and transform source data into actionable insights using Microsoft and Data Analytical tools. Additionally, you will be responsible for managing multiple projects with competing priorities, communicating project deliverables to team leaders and PwC network offices, and staying updated on local and international business and economic issues, including GAAP. Key Responsibilities: - Work in a team to interpret data, analyze resu...

Role Overview: At PwC, as a Valuation Associate, you will focus on providing analysis and valuation services for mergers, acquisitions, and other financial transactions. Your role will involve applying key valuation methodologies for business entities and intangible assets, including Income, Market, and Asset/Cost approaches, conducting in-depth client, industry, and market research, and preparing reports to communicate research findings effectively. You are expected to work effectively as part of a diverse delivery team and proactively seek guidance and feedback on assigned projects. Key Responsibilities: - Have a fair knowledge of valuation methodologies like Income Approach (DCF Method) a...

As a customer service representative, you will be responsible for assisting US customers through answering inbound calls or via live chats. You should be capable of handling international calls and have hands-on experience in managing multiple chats simultaneously. It is essential to be flexible to work in rotational night shifts. Key Responsibilities: - Assist US customers through inbound calls or live chats - Handle international calls efficiently - Manage multiple chats concurrently - Work in rotational night shifts Qualifications Required: - Excellent communication skills in both verbal and written formats - Basic technical knowledge on routers, modems, IP addresses, and troubleshooting ...

SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...

As an Executive Assistant, you will play a pivotal role in supporting the Chief Partner (CP) and Vice Chief Partner (VCP) by providing comprehensive administrative, operational, and strategic support. Your responsibilities will include managing calendars, coordinating meetings, handling correspondence, travel arrangements, and special projects. Your proactive and detail-oriented approach is essential in ensuring seamless day-to-day operations for the senior leadership team, allowing them to focus on high-impact priorities. Key Responsibilities: - Manage the CP's and VCP's calendars, scheduling appointments, coordinating meetings, and sending timely reminders. - Handle incoming and outgoing c...

Key Responsibilities: On-Camera Hosting & Presentation Host and record video content (YouTube Shorts, Reels, and long-form explainers) on trending college/course/ exam related topics, news, and student queries. Engage audiences with confidence, clarity. Well-groomed personality with pleasing camera presence. Script Writing Research education updates (exams, courses, colleges, scholarships, rankings, career pathways, etc.) and write SEO-friendly video scripts. Break down complex info into short, and interactive narratives. Co-create social copy, headlines, thumbnails, and descriptions with the content team. Who Were Looking For: Strong on-camera presence with natural confidence and expression...

As a Process Development Scientist at Pfizer, you will be responsible for the following tasks: - Performing literature search and identifying various synthetic routes. - Conducting process development for API, Intermediate, RSMs, etc., focusing on yield improvement and cost reduction activities. - Planning and executing experiments in accordance with process governance, including Lab feasibility, Optimization, Pre-validation, CPP, and Validation. - Conducting DoE to support the technology transfer team. - Analyzing experimental results and suggesting process improvements in terms of quality, yield, and cost. - Assisting in technology transfer at manufacturing scale, resolving issues during s...

Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K – 17K In-Hand 18K – 21K CTC Handle inbound customer calls, solve queries Fresher can apply

Role Overview: As a Procurement Category Manager at Agoda, you will be responsible for overseeing Strategic sourcing and Category Strategy development with a focus on Workplace Experience, including office leasing, facilities, in-office services, and events. Your goal will be to provide the best employee experience while managing resources effectively. You will be creating Workplace and Real Estate Procurement from scratch at Agoda, reporting directly to the Procurement Director, and having regular interactions with the Booking Holdings Corporate services Procurement lead. Key Responsibilities: - Oversee Strategic sourcing and Category Strategy development with a focus on Workplace Experienc...

Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, whil...

As a Technical Support Specialist, your role will involve providing assistance to users by diagnosing and resolving hardware, software, and network issues. Here are the key responsibilities associated with this position: - Respond to user inquiries and troubleshoot problems related to desktops, laptops, printers, mobile devices, and other IT peripherals. - Provide help desk support through phone, email, or ticketing systems, prioritizing and managing multiple issues for timely resolution. - Install and configure new computer systems, including operating systems, software applications, and hardware components. - Educate end-users on basic computer operations, software usage, and IT best pract...

As a Control Testing at Barclays, you will play a crucial role in partnering with the bank to provide independent assurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank's internal controls framework. **Key Responsibilities:** - Collaborate across the bank to maintain a robust and efficient control environment through ad-hoc assessments and testing on the design and operational effectiveness of internal controls. - Develop detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned with the bank's control framework to mitigate potential risks and issues. - Communicate key findings and ob...

Role & responsibilities Customer Service (International Voice Process) Handle inbound and outbound calls from international customers (US/UK/Australia). Provide end-to-end customer support by resolving queries related to billing, services, products, and account issues. Maintain high customer satisfaction (CSAT) through professional communication and effective problem-solving. Follow call flow, quality guidelines, and compliance standards as per client requirements. Accurately document customer interactions in CRM systems. Meet daily call targets, AHT, FCR, and quality benchmarks. Escalate complex issues to the appropriate internal teams when required. Handle complaints and difficult customer...

Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-e...

As a Deputy Manager Finance, you will be responsible for various key activities including business partnering, forecasting, revenue assurance, budgeting, reporting, and process improvements. Your primary responsibilities will involve: - Collaborating closely with Sales and Operational leads to provide accurate forecasting and understand financial implications. - Generating precise forecasts of costs and benefits. - Ensuring revenue assurance and resolving associated queries. - Leading budgeting and forecasting exercises, reviewing performance against targets, and explaining variances. - Providing necessary management and financial information to support business growth. - Conducting detailed...

As an HRIS Analyst in our organization, you will play a critical role in supporting the Human Resources Information Systems (HRIS) function, especially focusing on Workday reporting and analytics. Your responsibilities will include ensuring the integrity and reliability of our HRIS, primarily Workday, by collaborating with cross-functional HR teams and internal stakeholders to deliver accurate and actionable reports and dashboards. You will serve as the primary point of contact for system-related issues, contribute to data-driven projects, and maintain clean, consistent, and trustworthy HR data within Workday. Your key responsibilities will include: - Assisting in developing and maintaining ...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digitalinnovation are redefining industries, and we’re leading the charge. Genpact’sAI Gigafactory, our industry-first accelerator, is an example of how we’rescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment. Genpact (NYSE: G) is anadvanced technology services and...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Job Description: Expectation: As an IT Helpdesk Analyst, candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals. Excellent communication Skills written & verbal Describe Role & Responsibilities : The candidate should have had experience in the following activities: Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, Mobiles, Windows 10, Mac, Outlook, Citrix, email clients and applications. L1/L2 s...

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and util...

Key Responsibilities: Develop and execute comprehensive test plans, test cases, and test scripts for frontend, backend, and database components. Perform functional, regression, integration, system, and end-to-end testing across the full stack. Validate APIs using tools like Postman / Swagger. Build and maintain automation frameworks (UI & API) using tools like Selenium, TestNG. Conduct database testing using SQL queries to verify data integrity and backend logic. Participate in sprint planning, and agile ceremonies as part of the QA delivery team. Log, track, and verify software defects using tools like JIRA / Azure DevOps. Ensure high-quality delivery by enforcing QA standards and testing b...

As an experienced candidate with 6-9 years of experience, you will be responsible for utilizing basic to advanced analytics techniques, particularly focusing on Quantitative Analysis using SQL. Your role will require strong analytical, investigatory, and problem-solving skills to extract insights from data, answer critical questions, and propose actionable recommendations. You must possess the ability to synthesize large volumes of data into understandable and valuable information, while also being comfortable with data ambiguity in a fast-paced environment. Your logical thinking skills will be crucial in identifying key insights from the data, coupled with great attention to detail. A stron...

Role: Executive Assistant Division: Crisil Intelligence Department: Consulting Location: Mumbai Role Overview CRISIL Intelligence is seeking a proactive and highly organized Executive Assistant to support a Senior Director (SD) . The role requires someone who can understand context quickly, interpret requirements accurately, and function as a trusted extension of the SD’s office. Key Responsibilities Manage the Senior Director’s calendar, meetings, and schedules with precision Coordinate internal and external meetings, including preparation, follow-ups, and action tracking Prepare and manage presentations, reports, and business documents Interpret the SD’s requirements and translate them int...