56 Written Communication Jobs

As a customer service representative, you will be responsible for assisting US customers through answering inbound calls or via live chats. You should be capable of handling international calls and have hands-on experience in managing multiple chats simultaneously. It is essential to be flexible to work in rotational night shifts. Key Responsibilities: - Assist US customers through inbound calls or live chats - Handle international calls efficiently - Manage multiple chats concurrently - Work in rotational night shifts Qualifications Required: - Excellent communication skills in both verbal and written formats - Basic technical knowledge on routers, modems, IP addresses, and troubleshooting ...

SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...

As an Executive Assistant, you will play a pivotal role in supporting the Chief Partner (CP) and Vice Chief Partner (VCP) by providing comprehensive administrative, operational, and strategic support. Your responsibilities will include managing calendars, coordinating meetings, handling correspondence, travel arrangements, and special projects. Your proactive and detail-oriented approach is essential in ensuring seamless day-to-day operations for the senior leadership team, allowing them to focus on high-impact priorities. Key Responsibilities: - Manage the CP's and VCP's calendars, scheduling appointments, coordinating meetings, and sending timely reminders. - Handle incoming and outgoing c...

As a Condition Monitoring Manager at Caterpillar Inc., you will play a crucial role in overseeing a team of advisors who analyze equipment data and provide actionable recommendations to customers and dealers. Your focus will be on strategic leadership, team development, and customer engagement. Here are the key responsibilities associated with this role: - **Team Leadership & Development**: - Lead, mentor, and support a growing team of Condition Monitoring Advisors. - Onboard and train new employees to ensure high-quality service delivery. - Provide guidance, coaching, and performance feedback to promote team success. - **Strategic Oversight**: - Ensure the execution of condition monitoring ...

As a Visualization Analyst at NielsenIQ, you will play a crucial role in shaping and delivering strategic narratives through compelling visuals and presentations. Your collaboration with stakeholders to transform complex ideas into engaging visual communications will be key in ensuring impactful messaging. Key Responsibilities: - Create and enhance presentations using NielsenIQ-approved formats, ensuring brand consistency and visual appeal - Refine PowerPoint decks with advanced layout techniques, visual storytelling, and clean data representation - Translate complex data sets into clear, informative visuals for internal and external audiences - Customize Excel templates, develop charts, and...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries,and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services...

You will be responsible for ensuring that engineering is developed with complete information and that all multidisciplinary information has been included. Leading the development of new solutions for complex projects and challenges, as well as driving completion of all engineering activities on the project. Coordinating engineering discipline across several projects and providing technical support for testing, installation, and commissioning activities. You will also be preparing complete project documents in your area of responsibility and acting as a design authority for the Electromechanical engineering discipline. This includes completing engineering assignments with knowledge of the des...

As a Process Development Scientist at Pfizer, you will be responsible for the following tasks: - Performing literature search and identifying various synthetic routes. - Conducting process development for API, Intermediate, RSMs, etc., focusing on yield improvement and cost reduction activities. - Planning and executing experiments in accordance with process governance, including Lab feasibility, Optimization, Pre-validation, CPP, and Validation. - Conducting DoE to support the technology transfer team. - Analyzing experimental results and suggesting process improvements in terms of quality, yield, and cost. - Assisting in technology transfer at manufacturing scale, resolving issues during s...

Role Overview: As a Procurement Category Manager at Agoda, you will be responsible for overseeing Strategic sourcing and Category Strategy development with a focus on Workplace Experience, including office leasing, facilities, in-office services, and events. Your goal will be to provide the best employee experience while managing resources effectively. You will be creating Workplace and Real Estate Procurement from scratch at Agoda, reporting directly to the Procurement Director, and having regular interactions with the Booking Holdings Corporate services Procurement lead. Key Responsibilities: - Oversee Strategic sourcing and Category Strategy development with a focus on Workplace Experienc...

As a Technical Support Specialist, your role will involve providing assistance to users by diagnosing and resolving hardware, software, and network issues. Here are the key responsibilities associated with this position: - Respond to user inquiries and troubleshoot problems related to desktops, laptops, printers, mobile devices, and other IT peripherals. - Provide help desk support through phone, email, or ticketing systems, prioritizing and managing multiple issues for timely resolution. - Install and configure new computer systems, including operating systems, software applications, and hardware components. - Educate end-users on basic computer operations, software usage, and IT best pract...

As a Control Testing at Barclays, you will play a crucial role in partnering with the bank to provide independent assurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank's internal controls framework. **Key Responsibilities:** - Collaborate across the bank to maintain a robust and efficient control environment through ad-hoc assessments and testing on the design and operational effectiveness of internal controls. - Develop detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned with the bank's control framework to mitigate potential risks and issues. - Communicate key findings and ob...

Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-e...

As a Deputy Manager Finance, you will be responsible for various key activities including business partnering, forecasting, revenue assurance, budgeting, reporting, and process improvements. Your primary responsibilities will involve: - Collaborating closely with Sales and Operational leads to provide accurate forecasting and understand financial implications. - Generating precise forecasts of costs and benefits. - Ensuring revenue assurance and resolving associated queries. - Leading budgeting and forecasting exercises, reviewing performance against targets, and explaining variances. - Providing necessary management and financial information to support business growth. - Conducting detailed...

As an HRIS Analyst in our organization, you will play a critical role in supporting the Human Resources Information Systems (HRIS) function, especially focusing on Workday reporting and analytics. Your responsibilities will include ensuring the integrity and reliability of our HRIS, primarily Workday, by collaborating with cross-functional HR teams and internal stakeholders to deliver accurate and actionable reports and dashboards. You will serve as the primary point of contact for system-related issues, contribute to data-driven projects, and maintain clean, consistent, and trustworthy HR data within Workday. Your key responsibilities will include: - Assisting in developing and maintaining ...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digitalinnovation are redefining industries, and we’re leading the charge. Genpact’sAI Gigafactory, our industry-first accelerator, is an example of how we’rescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment. Genpact (NYSE: G) is anadvanced technology services and...

Key Responsibilities: Develop and execute comprehensive test plans, test cases, and test scripts for frontend, backend, and database components. Perform functional, regression, integration, system, and end-to-end testing across the full stack. Validate APIs using tools like Postman / Swagger. Build and maintain automation frameworks (UI & API) using tools like Selenium, TestNG. Conduct database testing using SQL queries to verify data integrity and backend logic. Participate in sprint planning, and agile ceremonies as part of the QA delivery team. Log, track, and verify software defects using tools like JIRA / Azure DevOps. Ensure high-quality delivery by enforcing QA standards and testing b...

-Attention to details; -Communication & Interaction; -Ready to work in shifts (Male Candidate); Proficiency in language; - Identifying typographical errors; - grammatical mistakes; - Ensure consistency in text; - creating automated layouts; Required Candidate profile Intellectual proofing for Manual and Automated layouts; Identifying and correcting errors; Good Knowledge of MS Office and Adobe Reader/Acrobat; Understanding mail body data and order excel/form

Eligibility Criteria: Diploma in Mechanical, Electrical & Pharmacy. •Candidates must be from the 2024 & 2025 graduating batch with no active backlogs or ATKT. •Proficiency in English, both written and verbal. •Willing to work in rotational shifts. Process of Recruitment: Written Test : Candidates are required to clear both technical and aptitude assessments. • Interview : Shortlisted candidates will be invited for a scheduled interview upon successful completion of the written test. Job Profile : Follow production plan as per SOP Plan and project various raw materials and consumables requirement of the department handle equipment's documentation resolve the problems/queries by examining and ...

As an Associate / Specialist, Project Manager at KLA's Global Products Group (GPG), specifically in the LS-SWIFT Division, you will play a critical role in leading high-performing engineering teams to deliver customer-centric solutions through cutting-edge technologies. **Responsibilities:** - Responsible for Technical Project Management of the CIRCL CIP program. - Collaborate with internal & external customers to define product and subsystems. - Lead high-performing engineering teams to resolve complex problems and build customer-centric solutions using leading technologies. - Integrate all subsystems and evaluate solutions to address target use cases. - Deliver solutions meeting committed ...

As a Lead Salesforce and Oracle Technology Architect, your role involves overseeing and contributing hands-on to large-scale implementations of Salesforce Marketing Cloud (SFMC) and Oracle stack products such as Eloqua, Responsys, BlueKai, and Maxymiser. You will be responsible for software design, development, and integration, ensuring the seamless performance and scalability of the technology solutions. Your key responsibilities include: - Leading large-scale technology implementations and legacy migration projects - Articulating feasible technology choices and providing scalable technology solutions - Bridging business and technical requirements to deliver cohesive solutions - Participati...

Role Overview: As a Junior Advocate / Lawyer in this part-time remote role, you will assist senior lawyers in legal research, drafting legal documents, preparing cases, and providing legal advice. You will have the opportunity to participate in client meetings and court proceedings under the guidance of experienced professionals. Key Responsibilities: - Conduct legal research - Draft legal documents - Prepare cases - Provide legal advice - Participate in client meetings - Attend court proceedings Qualifications Required: - Experience in cases Contesting a Will, Undue Influence / Elder Abuse, Fraud, and Wrongful Death - Experience in criminal cases - Experience in family law - Strong research...

Job Title: HR-MIS Department: Operations / Reporting Location: Gurgaon, Work from office Job Type: Full-Time Reports To: MIS Manager / Operations Manager Job Summary: The MIS (Management Information System) Associate is responsible for compiling, analyzing, and presenting operational and performance data to support business decisions in a BPO environment. This role plays a critical part in ensuring data accuracy, report generation, and performance monitoring for internal teams and clients. Key Responsibilities: Generate and distribute daily, weekly, and monthly reports related to operations, productivity, and KPIs. Maintain and update dashboards to reflect real-time performance metrics. Anal...

SUMMARY Job Title: Lead Generation Executive Non-IT Staffing Sales Location: Kolkata (Salt Lake Work From Office) Industry: Non-IT / General / Contract Staffing Experience: Minimum 6 months 3 years of relevant experience About 2COMS 2COMS Group is a leading HR solutions and staffing organization, specializing in Non-IT, General, and Contract Staffing across multiple industries. To strengthen our sales pipeline, we are building a dedicated Lead Generation team to support our Non-IT staffing sales function. Role Purpose The Lead Generation Executive will be responsible for generating qualified business leads for the Non-IT staffing sales team. This role is ideal for candidates with prior expos...

Experience & Skills Req.- Experience: 8+ years in Quality Assurance, with at least 3 years in a QA Lead role. Automation Tools: Hands-on expertise in Playwright for end-to-end testing, with TypeScript as the primary scripting language. AI Automation: Experience implementing AI-driven test automation frameworks for predictive testing and intelligent defect detection. Test Strategy & Planning: Proven ability to design and execute test strategies, test plans, and test designs for complex web and mobile applications. Test Case Management: Strong experience in reviewing, optimizing, and maintaining test cases across functional, regression, and performance testing. Team Leadership: Demonstrated su...

Candidate should be tech savvy and innovative with regards to standardizing data, generating reports from multiple sources and refining same to perform Further analysis and downstream consumption. Ideal candidate needs to have strong organizational and time management skills and should be able to manage multiple tasks at a time. We are looking for a candidate who has the ability to initiate ideas, work individually and has the motivation to thrive in a team environment. Candidate should good excel knowledge and strong verbal and written communication skills. Knowledge of Python and SQL would be preferred