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8 Job openings at Franchise Alpha
About Franchise Alpha

We are Franchise Alpha, an ultimate partner on your journey to build a prosperous and lasting business. Ours is a 360 degree solution that’s dipped in expertise and pampered with detailed attention. Services shaped around your individual goals, we vouch to take care of all your franchise development, marketing and technology needs with complete precision.

Area Sales Head

Chennai, Delhi NCR, Bengaluru

2 - 4 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Candidate Profile : Candidates from channel sales or B2B Sales experience. Job Responsibility : - Generate profitable revenue growth through establishing new customers, penetrating new customer accounts and retaining those customers - Establish, maintain and service accounts, covering full assigned territory to ensure high customer satisfaction, positive long-term relationships and repeat business - Effectively assess customer needs, present products and solutions, and close sales - Lead a team for the hardcore Sales and Marketing. - Coordinating with customer service and marketing team for completing the sales cycle successfully - Visit to the industries promote our product & persuade them - Responsible to improve the business and maintain long term relationship with the existing customers - Communicate with the customers, generate leads and convert those leads to achieve sales targets - Timely Payment follow-up with customer& ensuring collections of payments. Qualifications and Experience : - Minimum 2-4 years of successful sales experience required - Willingness and ability to prospect new business - Ability to self-start and work independently and the ability to identify & reach decision makers on the customer's side. - Team handling experience is a must. - Proficiency with personal computers, Internet, PowerPoint and other Microsoft Office products - Excellent presentation and communication skills Location : -Bengaluru,Chennai,Delhi / NCR,Hyderabad,Mumbai

Lead - Sales Operations

Mumbai

2 - 3 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Job Brief: We are seeking a proactive and organized Operations Lead to oversee a team of telemarketers and drive sales performance. This role combines leadership with operational support, ensuring optimal efficiency and effectiveness in achieving sales targets. The ideal candidate will have excellent management skills, a strong understanding of telemarketing strategies, and the ability to coordinate and optimize sales activities. KRA Targets: Conference Calls: Ensure the team collectively achieves a minimum of 624 calls per month. Meetings: Oversee and support the team in achieving at least 192 meetings per month. Responsibilities: Team Management: - Lead, motivate, and supervise a team of 6 telemarketers. - Set performance goals and monitor progress to ensure targets are met. - Provide training and support to enhance team skills and productivity. Sales Team Support: - Coordinate the schedules and activities of the telemarketing team to maximize efficiency. - Manage and maintain organized records and reports related to sales activities. - Assist team members with order processing, handling customer inquiries, and ensuring timely follow-ups. Performance Monitoring: - Track team performance against KRA targets (calls and meetings) and provide regular feedback. - Implement strategies to improve performance and address any issues promptly. Strategy Implementation: - Develop and execute telemarketing strategies to achieve team goals. - Monitor the effectiveness of strategies and make necessary adjustments to improve outcomes. Lead Generation and Management: - Contribute to the development of lead generation strategies and assist in identifying potential clients. - Help manage leads through the sales funnel, implementing nurturing strategies as needed. Deal Support and Transaction Management: - Support negotiations and deal closures by providing necessary information and documentation. - Collaborate with cross-functional teams to address client concerns and facilitate smooth transactions. Administrative Tasks: - Aid in the preparation and organization of promotional materials and sales events. - Maintain filing systems and records for accurate sales documentation and reporting. - Provide general administrative support to the team, including social media management and content strategy. Reporting and Insights: - Prepare and present regular performance reports to senior management. - Use data and insights to inform strategic decisions and drive team success. Qualifications: - Proven experience in telemarketing or sales management, with a track record of achieving targets. - Strong leadership, organizational, and communication skills. - Proficiency in CRM software and MS Office suite. - Ability to manage multiple priorities and work effectively in a fast-paced environment. - Bachelor's degree in Business Administration, Marketing, or a relevant field is preferred. Key Competencies: Leadership & Team Management: Ability to lead and inspire a team, setting clear objectives and providing support. Performance Monitoring: Skills in tracking and analyzing team performance metrics. Strategic Thinking: Capability to develop and implement effective strategies. Communication Skills: Excellent verbal and written communication abilities. Problem-Solving: Proactive approach to addressing and resolving issues. Customer Focus: Commitment to high levels of customer service and satisfaction. Work Schedule: Working Days: Monday to Saturday Working Hours: 10:00 AM to 7:00 PM

Lead - SEO

Chennai, Delhi NCR, Bengaluru

2 - 4 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

We are looking to hire a hands-on professional who shall lead SEO and paid traffic (SEM) team to drive organic traffic and also work with paid marketing team to drive inorganic traffic. Key responsibilities : - Ensure that all our websites and internet properties under your control have been technically optimized to attract and engage target audience. - Understanding and designing SEO strategy for increasing the traffic, designing month on month plan to execute the SEO targets - Create and/or modify the existing technical architecture to achieve desired growth rates for quality traffic. Build systems to ensure that entire content is optimized across all platforms (website and mobile) to provide the best user experience. - Designing month on month keyword oriented plans and strategizing off page activities and content needs for the month. It includes link building and content development plan, working along with the content manager. - Define and work towards achieving set traffic growth targets (organic and inorganic both) and evaluate the team against those targets. - Promote both offsite and onsite activities and also the interactions that build ranking, profile and traffic. - Keep pace with SEO, search engine, social media and internet marketing industry trends and development. - Communicate to senior management about ongoing initiatives on a regular basis. Preferred qualifications : - Proven track record is a must : Should have proven track-record in driving organic traffic growth for one/ more of the large internet/ e-commerce companies. - Candidate should be exceptional at on-page optimization, off-page optimization & content building. Should be technically proficient & understand tech details right from site architecture to webmaster tools. - Should have worked in teams in the past and be able to motivate and extract the best out of his/her team members. - Ability to work with minimum supervision, take initiatives, adhere to tight timelines and be self motivated. - Excellent communication and interpersonal skills. Location : Bangalore/Chennai/Delhi NCR/Hyderabad/Mumbai

Tele-Marketing Role

Delhi NCR, Mumbai, Bengaluru

1 - 5 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Are you good at talking to people? We're looking for a Telemarketer to join our team and help us reach our goals. In this role, you'll make marketing calls and build strong relationships with customers. What We Need: - Great at talking to people - Friendly and good at answering customer questions - Comfortable talking about our products and services over the phone - Willing to help the company grow by finding new customers Your Tasks: - Call potential and current customers to tell them about our products or services. - Answer questions from customers and give them information. - Find out what customers need and do conference calls and fixed meetings. - Work with the sales team by passing on good leads. - Keep our customer database updated. - Process orders quickly and correctly. - Handle customer complaints to keep our company's good reputation. - Work hard to meet your sales goals and set up future sales. - Keep detailed records of your calls and sales. What We're Looking For: - Experience in telemarketing or customer service - A history of meeting target goals, especially over the phone - Good at using computers and phone systems - Able to learn about our products and explain them to customers - Speak English and one or more of these languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati - Friendly and able to stay calm when facing rejection - Good at negotiating and solving customer problems Work Schedule: Working Days: Monday to Saturday Working Hours: 10:00 AM to 7:00 PM Monthly Targets: 108 conference calls per month 36 meetings per month Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Manager - Telesales

Delhi, Mumbai, Bengaluru

1 - 5 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships. Key Qualities : - Excellent communication skills - People skills to handle customer inquiries and concerns - Comfortable presenting products and services over the phone - A commitment to helping the company grow by acquiring new customers and expanding our business. Responsibilities and Duties : - Contact potential and existing customers to introduce our products or services following provided scripts. - Address customer inquiries and provide information about our offerings. - Ask relevant questions to understand customer needs and close sales deals. - Collaborate with the field sales team by directing qualified prospects to them. - Maintain an accurate customer database by updating and entering information. - Process orders efficiently and accurately. - Resolve customer grievances to uphold the company's reputation. - Go the extra mile to achieve sales quotas and set the stage for future sales. - Keep detailed records of calls and sales, noting valuable information. Qualifications and Skills : - Proven experience in telesales or other sales/customer service roles. - A track record of consistently meeting sales quotas, preferably through phone-based interactions. - Proficiency in using relevant computer programs, including CRM software, and telephone systems. - Ability to learn about our products and services and effectively communicate them to prospects. - Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati. - Strong interpersonal skills and the ability to stay composed in the face of rejection. - Exceptional negotiation skills with the capability to resolve issues and address customer complaints. Working Schedule : - Working Days: Monday to Saturday - Working Hours: 10:00 AM to 7:00 PM Language: - English (Preferred) - Hindi (Preferred) - Bengali (Preferred) - Tamil (Preferred) - Telugu (Preferred) - Kannada (Preferred) - Marathi (Preferred) Work Location: Remote - Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Sales Operations Manager

India

2 years

INR 0.8 - 0.8 Lacs P.A.

Remote

Full Time

Location: Mumbai (Hybrid) CTC: Up to ₹80,000/month (₹960,000/year) Reporting To: Director Job Brief We are seeking a proactive, organized, and sales-oriented Sales Operations Manager to lead our sales and telemarketing team. This role is pivotal in driving performance across sales, service, and client relationship functions. The ideal candidate will have a strong track record of managing high-performing teams, aligning sales efforts to business targets, and ensuring seamless client servicing to boost revenue growth. KRA & Performance Targets As the team lead for Telemarketers & sales reps, your performance will be directly linked to team achievement. Monthly KRA targets include: Conference Calls Meetings Fixed Sales Revenue ResponsibilitiesTeam Management Lead and mentor a team of six or more sales reps and telemarketers Conduct performance reviews, training sessions, and KPI tracking Set daily/weekly targets aligned with business goals Sales Enablement Oversee daily calling and lead follow-up activities Support the team in qualifying leads, closing deals, and preparing proposals Track conversions and pipeline health via CRM Client Servicing & Relationship Management Ensure quick response and resolution to client issues Maintain high service standards and seamless project handovers Encourage client loyalty and upsell opportunities Process & Service Oversight Monitor post-sales fulfillment and delivery Conduct periodic satisfaction checks Refine servicing SOPs to ensure consistency Lead Management & CRM Oversight Implement lead nurturing workflows Audit CRM records and guide team members on follow-up discipline Performance Monitoring Analyze individual and team-level call, meeting, and conversion metrics Create and implement action plans for underperformance Strategy & Optimization Propose workflow improvements and efficiency strategies Align sales and client service with revenue goals Reporting & Coordination Generate weekly/monthly performance reports Collaborate with content and marketing for campaign support Participate in business planning meetings and progress reviews Qualifications 2+ years in sales operations, business development, or telesales leadership Experience managing inside sales teams and achieving revenue targets Proficiency in Zoho, HubSpot, or similar CRM platforms Strong communication, mentoring, and client-facing skills Graduate in Business, Marketing, or related discipline Key Competencies Sales Leadership & Target Orientation Team Coaching & Performance Management Client Retention & Relationship Building Process Management & Optimization CRM, Reporting, and Analytical Skills Work Schedule Days: Monday to Saturday Hours: 10:00 AM – 7:00 PM Model: Hybrid (Minimum 15 office days/month; rest WFH) Compensation & Benefits Total CTC: Up to ₹80,000/month (₹960,000/year) Perks: Cell phone reimbursement Paid sick leave Job Types: Full-time, Permanent Pay: Up to ₹80,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Paid time off Work from home Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have own laptop & WiFI connection? Willingness to travel: 50% (Required) Work Location: In person

Business Development Manager (BDM)

Delhi

1 years

INR 0.5 - 0.5 Lacs P.A.

Remote

Full Time

Job Brief: We are seeking a dynamic and competitive Business Development Manager to drive sales growth by implementing effective sales strategies and acquiring new clients. The ideal candidate will possess strong negotiation skills, excel in lead generation and management, and demonstrate proficiency in deal negotiation and transaction. As a pivotal member of our sales team, you will be instrumental in achieving sales quotas while fostering enduring client relationships. This role involves extensive research into market trends and competitors to inform your sales approach. KRA Targets: Conference Calls: 108 calls per month Field Visits: 150 visits per month Meetings Fixed: 36 meetings per month Revenue Target: ₹500,000 per month Responsibilities: Utilize diverse sales techniques (e.g., door-to-door visits, cold calling, presentations) to effectively close deals and achieve sales targets. Develop innovative sales strategies and models to forecast sales and assess their efficacy, ensuring consistent achievement of targets. Identify and understand customer requirements, tailoring solutions to meet their needs, and establishing enduring relationships to drive repeat business. Collaborate with the sales team to meet both personal and collective sales objectives, contributing to a high-performance sales culture. Conduct comprehensive research on potential accounts, proactively generating and pursuing sales leads to expand the client base. Actively participate in meetings, sales events, and training sessions to stay informed about industry developments and refine sales techniques. Provide regular reports and insights to management, leveraging financial and statistical data to inform strategic decision-making. Manage and update the client database within the assigned territory, ensuring accurate and up-to-date information for targeted marketing efforts. The job will require a minimum of 15 days of market visits per month for cold calling, and presentations. Qualifications: Proven experience in field sales, with a track record of meeting or exceeding sales targets. Exceptional communication, negotiation, and interpersonal skills. Strong problem-solving abilities and a proactive approach to overcoming sales challenges. Proficiency in CRM software and MS Office suite. Bachelor’s degree in Business Administration, Marketing, or a relevant field preferred. Valid driver’s license and willingness to travel extensively within the designated territory. Key Competencies: Sales Acumen Relationship Building Strategic Thinking Goal Orientation Adaptability Market Awareness Join our team and embark on an exciting journey to drive sales growth and exceed targets in a dynamic and rewarding environment. Apply now to be considered for this challenging and fulfilling role. Job Types: Full-time, Permanent Pay: Up to ₹50,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Paid sick time Work from home Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have own computer/laptop? Education: Bachelor's (Preferred) Experience: Business development: 1 year (Required) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 50% (Required) Work Location: Remote

Business Development Manager (BDM)

Delhi

1 years

INR 0.5 - 0.5 Lacs P.A.

Remote

Full Time

Job Brief: We are seeking a dynamic and competitive Business Development Manager to drive sales growth by implementing effective sales strategies and acquiring new clients. The ideal candidate will possess strong negotiation skills, excel in lead generation and management, and demonstrate proficiency in deal negotiation and transaction. As a pivotal member of our sales team, you will be instrumental in achieving sales quotas while fostering enduring client relationships. This role involves extensive research into market trends and competitors to inform your sales approach. KRA Targets: Conference Calls: 108 calls per month Field Visits: 150 visits per month Meetings Fixed: 36 meetings per month Revenue Target: ₹500,000 per month Responsibilities: Utilize diverse sales techniques (e.g., door-to-door visits, cold calling, presentations) to effectively close deals and achieve sales targets. Develop innovative sales strategies and models to forecast sales and assess their efficacy, ensuring consistent achievement of targets. Identify and understand customer requirements, tailoring solutions to meet their needs, and establishing enduring relationships to drive repeat business. Collaborate with the sales team to meet both personal and collective sales objectives, contributing to a high-performance sales culture. Conduct comprehensive research on potential accounts, proactively generating and pursuing sales leads to expand the client base. Actively participate in meetings, sales events, and training sessions to stay informed about industry developments and refine sales techniques. Provide regular reports and insights to management, leveraging financial and statistical data to inform strategic decision-making. Manage and update the client database within the assigned territory, ensuring accurate and up-to-date information for targeted marketing efforts. Qualifications: Proven experience in field sales, with a track record of meeting or exceeding sales targets. Exceptional communication, negotiation, and interpersonal skills. Strong problem-solving abilities and a proactive approach to overcoming sales challenges. Proficiency in CRM software and MS Office suite. Bachelor’s degree in Business Administration, Marketing, or a relevant field preferred. Valid driver’s license and willingness to travel extensively within the designated territory. Key Competencies: Sales Acumen Relationship Building Strategic Thinking Goal Orientation Adaptability Market Awareness Join our team and embark on an exciting journey to drive sales growth and exceed targets in a dynamic and rewarding environment. Apply now to be considered for this challenging and fulfilling role. Job Types: Full-time, Permanent Pay: Up to ₹50,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Paid sick time Work from home Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have own computer/laptop? Education: Bachelor's (Preferred) Experience: Business development: 1 year (Required) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 100% (Required) Work Location: Remote

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Franchise Alpha

Franchise Alpha

Franchise Alpha

Consumer Services

Mumbai MH

11-50 Employees

8 Jobs

    Key People

  • John Smith

    CEO
  • Jane Doe

    Chief Marketing Officer
cta

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Job Titles Overview

Business Development Manager (BDM) (2)
Area Sales Head (1)
Lead - Sales Operations (1)
Lead - SEO (1)