Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Responsibilities -
Your core job is to own our customer relationships, make them successful, and fans of BiteSpeed.
Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value, leading to upsells and expansion revenue.
Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
Building the playbook for our customer success function to scale for the next stage of growth.
Requirements -
You care about delivering a service experience that parallels a Michelin-starred Italian restaurant.
You genuinely like helping people and making them successful.
You have 1+ years of work experience in customer success with a technical understanding of the product.
You have a genuine interest in conversations with people from different backgrounds to learn about their lives.
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