4695 Upselling Jobs

Candidate must have experience in any customer service international/US /UK voice process or first/third party collection process Exp 9 months - 1 yrs mandatory Interested candidates call/whtup Ruchika @9650997623 Required Candidate profile Excellent Communication skills Perks and benefits incentives

Support a set of accounts and help with product adoption, renewal and expansion Understand Customer’s use cases with respect to FinOps and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Support backend activities such as Business review report preparation, configurations and maintenance of Enterprise Discount Program (EDP), process related to GCP Marketplace spend etc. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Strong understanding of Cloud Computing concepts and hands on experience in AWS / Azure / GCP / OCI Knowledge of the SaaS industry and software products Excellent communication and relationship-building skills Ability to effectively present information (oral and written) and respond to customer questions in one-on-one and group settings Ability to prioritize and multitask in a fast-paced environment 1-3 years of industry experience At least a 3-year college degree in an associated field. Preferred technical and professional experience Customer Success experience and proactive engagement with Customers Experience in Cloud Cost Optimization Experience with CRM software and other customer success tools

Field Sales and Client Servicing | Senior Executive B2B Sales Our sales professionals focus on face to face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity Position holder will be an individual contributor, responsible to drive sales activities within assigned region Experience Range: 1 - 6 years Educational Qualifications: Any graduation,andAny PG Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client s e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Skills Required: Direct Sales,B2B,Business Development,Client Services Candidate Attributes: Bachelor's degree (at least 12-month experience) 60% in 10th &12th MBA (at least 6-month experience) experienced can also apply Should have laptop/internet/android Should have own vehicle(DL/RC

Product Sales Specialist – Employer Branding Product Sales Specialist will support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Job Brief As our new Product Sales Specialist – Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus. Upselling, and collaborating on go-to-market strategies, particularly for Captives and large corporates to ensure we get a wide coverage and customer benefits from our breadth of offerings. Main Responsibilities Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations Ensuring solutions stated in the proposition are best practices and in line with client requirements Managing the presales process by creating solutions and proposal documents Working closely with Sales to ensure the successful closure of the sales process Liaising with Product Managers to provide feedback from clients about product requirements Keeping abreast of market trends and product & competitor landscapes Plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants for our clients Plan and manage recruitment campaigns Track, measure and report on campaign results Oversee clients career site and suggest improvements Other responsibilities will include: Focus on driving long-term sustainable growth for the business Collaborating with customers and the extended teams (Customer Success and Content) to generate a comprehensive and growth plan for accounts Key Requirements You possess a Degree in Engineering or an MBA You have prior experience in recruitment marketing or talent branding You possess strong problem-solving and prioritization skills You have strong presentation skills You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders Open and willing to travel

CRE - Tasks Note: The assigned tasks are provided below which are not limited to the proposed activities but the activities and duties currently taking place among the team members has to be reported, which has to be abbreviated and recorded in the task list whenever noticed. The authority to modify the task list is restricted to OM and MD. As a part of managing the clients efficiently and to promote the sales activities without interrupting the Company’s monthly target, we hereby categorised the whole team into three groups and they are as follows; · Sales and Customer Relations – Deal with the existing customers as well as extension of sales to the new customers (Selling, upselling & cross selling) Duties and responsibilities of the respective team are listed below; 1. At least 2 demonstrations has to be arranged in a day 2. Target call count for the day will be 40 and it comprises customer satisfactory, cross selling and new selling calls 3. Versatility has to be shown in the marketing and sales which means the team member is responsible to promote the sales of the entire products 4. The enquiry and customer enquiry should be timely and properly updated, dispute raised on this among Customer Relations team would be treated as negligence in work, which leads to the implication of negative marks in the records 5. The information and the document pertain to an organization should be properly arranged in a folder and it must be saved in DSRV 6. The team member has to take care about the customers once the sales made. 7. All the documentation pertains to the customers has to be carried out 8. Collection of payments as much as mentioned in the quotation 9. All the reports, excel sheet, documentation etc should be prepared and updated 10. AMC promotion and collection 11. Collection of service charge, renewal and others 12. The pending sales/green list should be readily available and furnish it whenever required 13. Create detailed business plans designed to attain predetermined goals and quotas 14. Manage the entire sales cycle from finding a client to securing a deal 15. Unearth new sales opportunities through networking and turn them into long-term partnerships 16. Present products to prospective clients 17. Provide professional after-sales support to maximize customer loyalty 18. Remain in regular contact with your clients to understand and meet their needs (Mandatory to make at least 1 call per customer in a month) 19. Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation 20. Negotiate agreements and keep records of sales and data 21. Make sure the installation activities are following the given procedure 22. Continuously upgrade the product knowledge to provide the clients a better after sales experience and to promote sales 23. Ensure that customer is happy and Customer is maintained Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

We are seeking an experienced and dynamic IT Project Manager and Customer Relations Manager to join our team. This dual-role professional will oversee project execution, manage customer interactions, and ensure timely delivery of IT solutions. The ideal candidate will act as the primary link between our clients, project teams, and leadership, ensuring smooth project progression, excellent customer satisfaction, and alignment with organizational goals. Key Responsibilities: Plan, manage, and oversee multiple IT projects from initiation to delivery, ensuring deadlines and budgets are met. Collaborate with cross-functional teams, including developers, designers, and business analysts, to deliver high-quality solutions. Monitor project progress, identify risks, and implement mitigation strategies. Create detailed project documentation, including schedules, reports, and post-project reviews. Act as the primary point of contact for clients, addressing their concerns, queries, and feedback promptly and effectively. Develop and nurture long-term relationships with clients to foster loyalty and trust. Ensure customer satisfaction by understanding their needs and aligning deliverables accordingly. Provide regular updates and reports to clients regarding project status and progress. Coordinate with clients for new proposals, upselling opportunities, and service feedback. Key Competencies: Strong organizational and multitasking abilities to manage complex projects and client portfolios simultaneously. Proficiency in customer relationship management (CRM) tools and techniques. Strategic thinker with a proactive approach to resolving client and project challenges. Ability to work collaboratively with diverse teams and stakeholders. Job Types: Full-time, Fresher Pay: ₹13,475.91 - ₹20,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Commission pay Experience: total work: 1 year (Preferred) Work Location: In person

1. Identifying and Developing New Business Opportunities: Prospecting: Actively seeking out new clients through various channels like lead generation, cold calling, networking, and attending industry events. Market Research: Staying informed about market trends, competitor activities, and potential business opportunities to identify new leads and tailor sales strategies. Lead Qualification: Assessing the potential of leads based on their needs and suitability for the company's products or services. 2. Building and Maintaining Client Relationships: Needs Analysis: Understanding client requirements and tailoring solutions to meet their specific needs. Presentations and Demonstrations: Effectively communicating the value of products or services through presentations, product demonstrations, and proposals. Negotiation and Closing: Negotiating contracts and agreements to finalize sales while ensuring client satisfaction. Account Management: Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling or cross-selling opportunities. Customer Service: Addressing client inquiries, resolving issues, and providing ongoing support to ensure customer satisfaction. 3. Achieving Sales Targets and Reporting: Sales Strategy: Developing and executing sales strategies to meet and exceed sales targets. Sales Reporting: Maintaining accurate records of sales activities, leads, and customer interactions, and generating regular performance reports. Collaboration: Collaborating with internal teams (marketing, customer support) to ensure a seamless client experience and contribute to overall sales efforts. 4. Other Key Responsibilities: Staying Informed: Continuously enhancing product knowledge, sales skills, and industry expertise through training and self-study. Following up: Following up on leads, proposals, and customer interactions to ensure timely progress and positive outcomes. Teamwork: Working collaboratively with the sales team to achieve collective goals and share best practices. Representing the Company: Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person

About Us: TRIFFID, is a global partner for all things marketing. Headquartered in India and catering to global clients, we're not just a marketing agency – we're a brand's growth champions. In a world where brands strive to soar, we've mastered the art of propelling them to new heights. Our obsession? Crafting brand stories that don't just stand out, but shout out. We're not here to nod at the status quo; we're here to rewrite the rules of brand acceleration, revenue surge, and innovation. Why were we born? Born out of an unrelenting passion to see brands not only survive but thrive. At TRIFFID, we're not clock-watchers; we're trendsetters. Sleep is secondary to us, as we chase relentlessly after the results your brand deserves. What's our mojo? We're not just a full-service agency; we're a brand’s partners in crime, and co-conspirators of creativity. Collaborating hand in hand with each brand, we sculpt marketing and advertising strategies that don't just turn heads – they turn the tide of a company’s success. Our track record? Legendary. We've held hands with startups and titans, igniting their unique voices in the market. The outcome? Pure magic. From small ripples to mighty waves, our work leaves an indelible mark. So, if you're thinking of us as a cookie-cutter, we're not it. But if you're in search of trailblazing, jaw-dropping, awe-inspiring – welcome to TRIFFID. Responsibilities: Conduct thorough market research to identify trends, opportunities, and challenges within target markets, including Australia, India, USA, UK, and UAE. Monitor competitor activities and industry developments to maintain a competitive edge. Identify and pursue strategic partnerships and collaborations to enhance market positioning. Build and cultivate a tactical offline and online business network to increase brand visibility and expand the client base. Leverage your professional network to effectively pitch our services to potential clients. Actively seek and pursue new business opportunities within the local market to expand the client portfolio. Design and implement targeted account-based marketing (ABM) campaigns to generate high-quality leads and strengthen our presence in key markets. Develop and manage compelling marketing proposals that effectively communicate our value proposition to prospective clients. Negotiate contracts and successfully close deals to achieve sales targets and maximise revenue. Lead the client onboarding process, ensuring a smooth transition and successful project initiation. Create engaging presentations, reports, and other relevant materials to support marketing campaigns and client communication. Serve as a key communication liaison between internal team and client within the organisation. Identify and pursue upselling opportunities with existing clients to further enhance their business. Prepare and present regular reports to senior management on sales performance, pipeline status, and market trends. Track and measure the effectiveness of all business development efforts. Provide actionable insights and recommendations based on a thorough analysis of campaign data. Requirements: Essential technical knowledge in Advertising, SEO, SMM, PPC, Branding, WordPress, Shopify, and Email Marketing. Minimum 3 years of professional experience in a similar sales or marketing role. Prior experience working within an IT company or a marketing/advertising agency is highly advantageous. Proven track record of success in business development and sales within both domestic and international markets. Excellent written and verbal communication skills with the ability to adapt communication style to diverse audiences across global markets. Strong negotiation and persuasion skills with the ability to build rapport and influence decision-makers. Highly self-motivated, accountable, and results-oriented with a strong commitment to personal and professional growth. A proactive and long-term approach to career development within a single organisation. Proficiency in data analysis and reporting tools with the ability to interpret and combine data from various sources. Exceptional organisational and time-management skills with the ability to prioritise and manage multiple tasks effectively while meeting deadlines consistently. A creative and innovative thinker with the ability to develop and implement new approaches to support rapid business growth. A strong educational background demonstrating a comprehensive understanding of marketing fundamentals. Work Type: This is a hybrid role, you will be working from home as well as from office in Ahmedabad. Please only apply if you reside in or are willing to relocate to Ahmedabad. Work Hours: Monday to Friday : 9:30am to 7:00pm Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Application Question(s): If selected, how early will you be able to join (in days)? What is your current salary (in hand per month)? Do you reside within Delhi NCR? If not, kindly refrain from applying. Experience: Business development: 2 years (Preferred) Contract negotiation: 2 years (Preferred) Work Location: In person

Requirements and Skills : Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Job Type: Full-time Pay: From ₹18,000.00 per month Schedule: Day shift Work Location: In person

PPC Manager (Job description) We are looking for an experienced PPC Manager to manage and optimize our paid ad campaigns across Google, Bing, Facebook, and other platforms. The ideal candidate should be data-driven with a strong understanding of PPC strategies and campaign management. Responsibilities & Duties: Client Relationship Management: Build and maintain strong client relationships, understanding their needs and objectives. Digital Marketing Strategy: Develop tailored digital marketing strategies aligned with business goals. Campaign Oversight: Manage and optimize campaigns across SEO, SEM, social media, content marketing, and email marketing. International B2C Focus : Address challenges in international B2C marketing, considering regional trends and cultural differences. Account Planning: Identify growth opportunities, upselling, and cross-selling services. Communication: Serve as the primary client contact, ensuring expectations are met. Project Management: Coordinate with internal teams to deliver projects on time and within budget. Reporting & Analysis: Provide reports on campaign performance, analyze trends, and suggest improvements. 3rd Party Tool Integration: Ensure seamless integration with marketing tools. Requirements: 5-6 years of PPC campaign management experience. Expertise in Google Ads, Bing Ads, and social media ads. Knowledge of Google Analytics, Tag Manager, and conversion tracking. Strong analytical and problem-solving skills. Experience with A/B testing and landing page optimization. Google Ads and Facebook Blueprint certifications (preferred). Familiarity with HubSpot, AppsFlyer, and Shopify. How to Apply: Send your resume to with the subject “PPC Manager Application - [Your Name]. You can also share your resume on WhatsApp - +91 88375 39441. Location: Panchkula Job Type: Full-time Experience: 5-6 years Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: PPC: 2 years (Preferred) Language: English (Preferred) Work Location: In person

Job Title: Inside Sales Executive Location: Gurgaon Experience: 0-3 years of relevant inside sales experience About Us: We are a growing organization in the CCAAS space seeking a results-driven Inside Sales Executive to lead our product sales initiatives. This individual will play a pivotal role in developing and executing short- and long-term sales strategies while continuously improving sales programs to enhance customer satisfaction and maximize sales potential. What We’re Looking For: We need a seasoned Inside Sales Executive to oversee and support our inside sales team, manage sales metrics, and refine the sales administration process. You’ll work closely with cross-functional teams, so excellent communication and collaboration skills are a must. If you’re competitive, a great listener, and capable of building instant rapport to ensure customer satisfaction, this is the role for you! Responsibilities: ● Understand customers' needs and identify sales opportunities. ● Build and maintain a comprehensive database of current and potential customers. ● Effectively use sales CRM ● Communicate with customers through outbound calls, follow-ups on leads, and email correspondence. ● Provide detailed answers to customer queries and deliver additional product or service information as needed. ● Stay up-to-date on product and service features, updates, and industry trends. ● Explain and demonstrate product features to customers effectively. ● Research and analyze competing products and services to stay competitive. ● Drive sales growth by upselling products and services. ● Research, qualify, and pursue new leads to expand the customer base. ● Collaborate with marketing and product development teams to maintain brand consistency , provide customer /market feedback and boost engagement. ● Suggest and implement improvements to the sales administration process to optimize efficiency. Qualifications: ● Educational Background: Bachelor’s in Management Studies (BMS) and an MBA in Sales & Marketing. ● Experience: 1-3 years of relevant inside sales experience with a proven track record of exceeding quotas. ● Skills: o Strong phone presence and experience with high call volumes. o Proficiency with corporate productivity and web presentation tools. o Excellent communication skills (verbal and written). o Exceptional customer service and active listening skills. o Strong organizational skills with the ability to multitask effectively. o Expertise in cold calling and building customer rapport o Ability to meet and exceed sales targets consistently. Why Join Us? ● Opportunity to lead a dynamic team and contribute to the company’s growth. ● Collaborative work environment with growth potential. ● Be part of a customer-focused organization where your insights drive meaningful impact. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Notice Period Experience: : Sales Development Representative: 1 year (Preferred) Location: Gurgaon, Haryana (Preferred) Work Location: In person

Working Days: Monday to Saturday Shift Timings: 9:30 am - 6:45 pm (9:15 hours shift including Lunch Break ,Tea Break) Responsibilities: Make outbound calls to potential customers. Explain product features and benefits clearly. Generate leads through cold calling and provide final business Loan. Schedule appointments for interested prospects. Follow up with existing customers for feedback and upselling opportunities. Maintain customer information and call logs in CRM. Meet and exceed call volume and lead generation targets. Engage with customers and drive business growth. Requirements: Good verbal communication and persuasion skills. Familiarity with basic computers and banking applications/software. Proven working experience as a Loan department. Min Qualification required: 10+2 (Secondary Education) NOTE: Enjoy unlimited earning potential with our performance-based incentive program. This is a brief & may not be an exhaustive overview of the tasks. This list may be expanded or contracted with due intimation to the incumbent. Join our dynamic team and make an impact! Job Types: Full-time, Permanent, Fresher Pay: ₹11,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Preferred) Experience: tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

What You’ll Be Rocking: - Design the Playbook: Own the entire sales process, from cold leads to loyal clients. You’ll create strategies that build a strong sales funnel and make Taghash’s business unstoppable. - Client Whisperer: Be the go-to person for clients. Manage relationships with finesse, making sure every interaction is smooth, strategic, and on-brand. - Fixer: Got challenges? No problem. Resolve client concerns swiftly and keep things moving forward with grace. You’re the diplomat, problem-solver, and negotiator all rolled into one. - Relationship Builder: Build long-term loyalty. Be creative in keeping clients engaged, whether it's upselling, cross-selling, or just following up with a personal touch. - Teamwork = Dreamwork: Collaborate across departments to deliver seamless project execution and top-tier service. You lead the strategy, and the team brings it to life. - Hit the Target: You’re driven to hit—and exceed—your monthly and quarterly sales targets. Growth is in your DNA. - Trendsetter: Stay ahead of the curve by spotting industry trends and understanding your client’s needs before they do. You’re the market scout, always ready to act fast. - Data-Driven Impact: Regularly present performance insights, forecasts, and data-backed reports to leadership. Your decisions will be based on facts, and your strategy will be sharp. What You Need to Bring to the Table: - Proven experience in business development, sales, or account management. - Deep understanding of sales funnels, client lifecycle, and retention strategies. - Stellar communication skills—whether you're pitching or negotiating, you know how to close the deal. - A relationship-first approach with the ability to drive results. - Analytical thinker with the ability to make data work for you. - A self-starter who’s motivated by both individual achievements and team wins. - Bonus if you have media or marketing agency experience! Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Customer Relationship Executive We are looking for Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person

Job Title: Customer Relationship Executive Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Application Question(s): How many years of overall work experience do you have? Are you an Immediate Joiner? Can you start immediately within 7 Days? How many years of experience do you have in Marketing, or a related field? How many years of experience do you have in outbound sales call centre management? How many years of experience do you have in CRM systems? Do you have experience in analyse data and make data-driven decisions? Do you have experience with design and implement comprehensive training programs for new hires and ongoing development ? Do you have experience in developing and executing end-to-end analytics projects focusing on business problems and opportunities? Language: English (Required) Work Location: In person Speak with the employer +91 7225016962

Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

A bartender's primary role is to prepare and serve alcoholic and non-alcoholic beverages to patrons in a bar or restaurant setting. They are responsible for creating a positive and welcoming atmosphere while ensuring responsible service of alcohol and maintaining a clean and safe environment. This includes tasks like mixing drinks, taking orders, handling payments, managing inventory, and cleaning the bar area. Key Responsibilities: Mixing and Serving Drinks: Bartenders prepare and serve a variety of beverages, including cocktails, beer, wine, and non-alcoholic options, following established recipes and customer preferences. Customer Service: They greet guests, take orders, answer questions about the menu, and provide recommendations, ensuring a positive and enjoyable experience for all patrons. Age Verification: Bartenders are responsible for verifying the age of customers to ensure they meet the legal drinking age. Cash Handling and Payment Processing: They process payments accurately, handle cash transactions, and reconcile cash receipts at the end of their shift. Inventory Management: Bartenders monitor bar supplies, including liquor, beer, wine, and other necessary items, and assist with placing orders to maintain adequate stock. Bar Maintenance: They keep the bar area clean, organized, and well-stocked, ensuring a safe and sanitary environment for both staff and customers. Following Regulations: Bartenders adhere to all relevant liquor laws, health and safety regulations, and company policies. Problem-Solving: They address customer concerns, resolve conflicts, and find solutions to unexpected challenges. Upselling and Promoting: Bartenders may suggest additional items, offer specials, and create unique drinks to enhance the customer experience and increase sales. Teamwork: Bartenders collaborate with other staff members, including servers and kitchen staff, to ensure smooth service and a positive guest experience. Skills and Qualifications: Mixology and Beverage Knowledge: A strong understanding of drink recipes, cocktail preparation techniques, and different types of alcoholic and non-alcoholic beverages is essential. Customer Service: Excellent interpersonal and communication skills are necessary for interacting with customers, building rapport, and providing a positive experience. Multitasking: Bartenders often juggle multiple tasks simultaneously, such as taking orders, mixing drinks, and handling payments. Cleanliness and Organization: Maintaining a clean and organized workspace is crucial for efficiency and hygiene. Responsibility: Bartenders are responsible for the safety and well-being of their guests and must be able to handle potentially difficult situations with professionalism. Physical Stamina: The job requires standing for extended periods and handling physical tasks related to bar maintenance. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Visual merchandising Conduct onboarding programs for new employees to ensure smooth assimilation. Conduct periodic refresher training and evaluate performance improvement post-training. Organize and manage training logistics, attendance, feedback collection, and reporting. Develop training materials like manuals, presentations, and video content in line with brand guidelines. Stay updated with , industry standards, and customer preferences. Required Skills & Qualifications: Bachelor’s degree in any discipline. A degree or diploma in Training, Retail, or Jewelry Design is a plus. 5+ years of experience as a Corporate Trainer, preferably in luxury retail or the jewelry industry. Strong knowledge of jewelry products Excellent presentation, communication, and interpersonal skills. Ability to motivate teams and build a customer-centric mindset. Proficient in MS Office (Word, Excel, PowerPoint) and comfortable with digital training tools. Flexible to travel as per training schedules. Preferred Qualifications: Certification in Learning & Development, Instructional Design, or Behavioral Training. Multilingual (English, Hindi, and regional languages) for better communication across locations. Knowledge of customer psychology and luxury brand positioning. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Processing Transactions: Handling cash, credit card, and other forms of payment, issuing receipts, and balancing the cash drawer. Customer Service: Greeting customers, answering questions, resolving complaints, and ensuring a positive experience. POS System Operation: Utilizing the point-of-sale system to process orders, payments, and generate reports. Maintaining Cleanliness: Keeping the cashier area tidy and organized. Assisting Other Staff: Helping with other tasks as needed, such as taking orders or restocking items. Inventory Management: May assist with basic inventory tasks like restocking supplies. Upselling and Recommendations: May suggest menu items or promotions to customers. Job Type: Full-time Pay: ₹15,003.32 - ₹24,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

Answering customer questions about products, services, policies, and procedures. Resolving customer complaints and finding solutions to address their concerns. Taking and processing customer orders, ensuring accuracy and efficiency. Describing product features and benefits, recommending appropriate products, and upselling. Keeping track of customer interactions, orders, and issues. Taking proactive steps to ensure customers have a positive experience. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Job Summary : As a Customer Service or Sales Representative in an International BPO, your primary responsibility will be to provide exceptional service to customers. You will handle inbound and outbound calls, emails, and chats to address customer inquiries, resolve issues, and promote products/services. Key Responsibilities : Customer Service Responsibilities : Provide customer support through various channels (phone, email, chat) in a timely, friendly, and professional manner. Address customer inquiries and resolve issues efficiently, ensuring customer satisfaction. Handle customer complaints with empathy, professionalism, and quick problem-solving skills. Maintain accurate customer records in the CRM system, ensuring all interactions are documented and followed up on appropriately. Track and follow up on customer cases to ensure all issues are resolved satisfactorily. Provide detailed product/service information to customers, ensuring they fully understand offerings and policies. Sales Responsibilities : Promote and sell products/services during customer interactions, focusing on upselling and cross-selling. Achieve individual and team sales targets and performance metrics. Identify sales opportunities by understanding customer needs and suggesting relevant solutions. Handle objections and close sales by effectively communicating the benefits of the product or service. Track and report sales activities to ensure accurate forecasting and reporting of sales performance. Preferred Qualifications : Experience working with international customers or in an international BPO setting. Experience in handling customer service or sales tasks in a blended role. For more details Call Kamakshi - 9870164156

Roles & Responsibilities: Service Engineer The role involves on-site service, technical support, and training to ensure the optimal functionality of medical devices and compliance with safety standards. Key Responsibilities:Installation & Commissioning · Install and configure new medical equipment at hospitals and healthcare facilities. · Perform functional tests and ensure operational readiness. · Obtain signed and sealed installation/specification reports from Doctors and BMEs. · Consult with customers or supervisors to plan equipment installation. · Interpret blueprints, wiring diagrams, schematics, and manuals to execute installations accurately. · Provide basic user training to healthcare staff on equipment operation. · Demonstrate flexibility and willingness to travel extensively and work beyond standard hours when required. Maintenance & Repairs · Perform routine preventive maintenance as per manufacturer schedules. · Diagnose, troubleshoot, and repair faults and malfunctions in medical devices. · Minimize equipment downtime and respond swiftly to breakdown calls. · Manage equipment under CAMC (Comprehensive Annual Maintenance Contract). · Take and upload before/after equipment photos during PM and service calls. Technical Support · Provide on-site and remote technical assistance to users. · Train end-users on routine operation and care of equipment. · Maintain clear records of service activity, parts usage, and problem resolution. · Demonstrate strong hands-on troubleshooting using test instruments and tools. Compliance & Documentation · Ensure all equipment complies with safety and regulatory standards. · Maintain accurate and up-to-date service logs and technical documentation. · Coordinate with the administrative office to obtain support or approvals as needed. · Update Service CRM daily for installations, service calls, PMs, and CAMC management. · Submit defective/used parts to HQ on the same day as the service activity. Customer Relationship Management · Develop and maintain strong relationships with hospital stakeholders, including Doctors, BMEs, and administrative teams. · Follow up daily on RC (Rate Contract) to ensure continuous engagement and timely execution of service/installation tasks. · Coordinate with the sales or commercial team to identify new business opportunities during service visits. · Gather customer feedback to enhance service delivery and report potential upselling or cross-selling opportunities · · Act as a point of contact for post-installation and post-service support. · Performance & Reporting · Achieve individual service and collection targets as per assigned goals. · Report to the hospital before 9:00 AM daily and mark live location via TWIB check-in. · Ensure service reports are completed and uploaded to CRM before leaving the hospital. · Submit TWIB attendance, tour plans, and advance requests on a daily basis. · Share 5 reports every day with attachments. · Additional Duties · Attend to all service calls promptly and professionally. · Advise management on recurring technical issues, customer satisfaction, and operational improvements. · Complete any additional tasks assigned by the management. · Every Saturday should be planned for Private Hospital marketing and ensure updates on these visit reports are shared with the Service Coordinator by the end of the day. · Emphasize daily follow-up on Rate Contract (RC) . Focus on converting these into confirmed orders through TNMSC LOA process with hospitals. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Work Location: In person

We are Hiring for Field Sales Manager Location : Trichy Experience : 5 - 10 years Salary : Upto 6.6 Lakhs PA i). Field Visits with SE & On-the-Job Training # Sales Visits: Observe in-person sales calls to assess the performance of the sales team, provide immediate feedback, and coach on the 6x6 sales process. # Quote Improvement: Support SEs by encouraging next-door calls, upselling, and referrals to enhance quote quality and conversion rates. # Process Adherence: Ensure consistent use of sales processes and tools, addressing deviations with targeted coaching. # Facilitate Role-Playing and Skill Practice: Organize and lead regular role-playing exercises that simulate real-world sales scenarios, allowing sales teams to practice, refine, and enhance key sales skills and techniques. ii) Performance Monitoring & Data Analysis # KPI Tracking: Monitor visit activity, quotes, conversion rates, deal value, referrals, upselling, cross-selling, and process adherence. # Data Analysis: Proactively identify trends, strengths, and coaching needs. # Reporting: Provide concise, data-driven insights and recommendations to the Sales Capability Manager. iii) Branch Manager Collaboration & Support # Build strong working relationships with branch managers to understand branch-specific goals, challenges, and priorities. # Provide regular updates on sales team development progress Key Skills : # Drive consistent execution of sales processes & methodologies. # Improve new sales productivity through capability building. Job Type: Full-time Pay: From ₹660,000.00 per year Schedule: Fixed shift Work Location: In person

Customer Service: Answering customer calls, addressing inquiries, and resolving complaints. Communication: Providing clear and concise information, actively listening to customers, and maintaining a positive and empathetic attitude. Issue Resolution: Identifying and resolving customer issues, escalating complex problems, and ensuring customer satisfaction. Database Management: Updating customer information and maintaining accurate records. Sales and Upselling: Promoting products or services and potentially upselling to customers. Technical Support: Providing technical assistance and troubleshooting issues. Data Entry: In some cases, voice process roles may involve data entry related to customer interactions. Job Type: Fresher Pay: ₹8,086.00 - ₹42,514.66 per month Benefits: Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Weekend availability Weekend only Work Location: In person