Job Responsibilities:- The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business Experience: - 7 to 15 years of hands on experience in NET 6 or up, Core Java, Python, and Angular Knowledge and skills (general and technical) App Dev Language: .NET 6 or Up, Core Java, Python, and Angular Data Management: Database (SQL Server DB), APIs (Kong, APIC, APIM) Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Containers (Azure Kubernetes), CI/CD (Azure DevOps, Git), Scheduling Tools (Azure Scheduler) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE, IntelliJ), Cloud Platform (Microsoft Azure) Security and Monitoring: Secure Coding (Veracode), Writing and executing automated tests -- Using Java and Java script, Selenium, and using test automation framework"

Job Responsibilities:- The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business Experience: - 6 to 15 years of hands on experience in NET 6 or up, Core Java, Python, and Angular Knowledge and skills (general and technical) App Dev Language: .NET 6 or Up, Core Java, Python, and Angular Data Management: Database (SQL Server DB), APIs (Kong, APIC, APIM) Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Containers (Azure Kubernetes), CI/CD (Azure DevOps, Git), Scheduling Tools (Azure Scheduler) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE, IntelliJ), Cloud Platform (Microsoft Azure) Security and Monitoring: Secure Coding (Veracode), Writing and executing automated tests -- Using Java and Java script, Selenium, and using test automation framework"

Skill- App Dev Language : .NET 6 or up, Core Java, Python, and Angular Data Management: Database (SQL Server DB), APIs (Kong, APIC, APIM) Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Containers (Azure Kubernetes), CI/CD (Azure DevOps, Git), Scheduling Tools (Azure Scheduler) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE, IntelliJ), Cloud Platform (Microsoft Azure) Security and Monitoring: Secure Coding (Veracode), Writing and executing automated tests -- Using Java and Javascript, Selenium, and using test automation framework"

1.Generate, prepare, and analyze annual, quarterly, weekly, and ad hoc reports. 2. Collect information necessary from global offices needed for multinational client reports. 3. Responsible for report creation and execution of processes ensuring deadlines and expectations are met in line with client agreements, internal processes and network commitments including management of own portfolio of clients. 4. Keep track and maintain reinsurance documentation related to pooling and/or captive clients up to date. 5. Prepare basic to moderate financial bordereau for different types of pooling or captive arrangements. 6. Liaises with local members to gather information for pool/captive programs. 7. Work with local offices/partner companies to track, measure and enforce the reporting of financial information on a timely basis. 8. Complete quarterly settlement with members and Captive clients. Actively support the projects related to the simplification and standardization of reporting and analysis process to improve the timeliness and quality of reports.

Expecting someone with minimal guidance and direction to perform development of frontend using Java programming. Someone who has acumen and interest to learn and work on new technologies in process Automation. Someone with good problem-solving skills, has understanding the important of delivery timeline and can operate independently Involvement in solution planning Convert business specifications to technical specifications Write clean codes and review codes of the project team members (as applicable) Adhere to Agile Delivery model Able to solve L3 application related issues Should be able to scale up on new technologies Should be able document project artifacts Education, Technical Skills & Other Critical Requirement Education B. Tech/MCA Experience (In Years) 5-7 years Technical Skills Java, Rest API Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops Not applicable

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies Their primary role includes:Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools This often involves conducting workshops, training sessions, and one-on-one coaching Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous

This position is located within the Analytics and Business Intelligence group, which provides actionable and advanced reporting & BI reporting solutions to support MetLife Business operations and strategy Understand and analyze Business requirements accurately and provide optimum solution to meet functional and performance requirement Experience in Analytics and BI Tools like PowerBI, Knowledge of SQL queries , Good data analytical, problem solving skills, ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment, demonstrate ability to work independently and in a team environment

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies Their primary role includes:Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools This often involves conducting workshops, training sessions, and one-on-one coaching Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous improvement

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies Their primary role includes:Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools This often involves conducting workshops, training sessions, and one-on-one coaching Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous improvement

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies Their primary role includes:Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools This often involves conducting workshops, training sessions, and one-on-one coaching Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous improvement

1. Calculate and process monthly settlements, accounting, reconciliations, and financial reporting. 2. Follow up with bank and other internal customer for closure of open items and provide backup for all discrepancies. 3. Ensure all the assigned targets are met in accordance with SLA and Internal Standards. 4. Ensure that quality of transaction is in compliance with predefined parameters as defined by Process Excellence. 5. Process payment to or from reinsurers on a monthly or quarterly basis, including initiating wires, accounting and reconciliation. 6. Provide trend analysis on the different components of reinsurance settlements and their impact on the financial reports. 7. Provide assistance with reinsurance requests for internal and external customers. Provide support commentary and /or data on balance sheet certifications

Process billing and remit requests for various MetLife products across Small, Regional and National markets Follow up with required stakeholders for additional/missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory/task is completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups, peers and seniors Able to work as a natural team-player in the business functions Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution Provide inputs on process and system to the team members Responds promptly and calmly to changing events and situations Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with Professional from the Operations with at least 0-2 years of working experience of which at least 1 year work experience in a BPO operations environment in the specific insurance sector College (Graduation in any stream)

Support with monthly and quarterly valuation of FAS60 traditional products in the US market * Analyze monthly reserves roll-forward to discern reasonableness of change in reserves and present the gain/loss analysis * Support additional financial research, governance, controls, actuarial methods and standards used within assigned sub-region and insurance products * Analysis of all concerned reinsurance treaties and building a process for the same * Prepare communication for internal/exter nal customers & document the control checks * Develop strong working relationships and strategic partnerships with internal and external stakeholders to ensure a high degree of customer satisfaction; * Support stakeholders on core deliverables throughout the course of the reporting year * Work with different teams to deliver solutions * Automating routine and mundane task through VB A/SQL/Python/P ower BI * Taking ownership of work; clearly flagging any issues and goal delivery concerns to senior leadership team.

Administer ADA (Americans with Disability Act) standalone claims Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. Promptly review new ADA, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. Update systems to accurately reflect leave status and ensure appropriate diary documentation exists Business recommended TAT to complete the activity is up to 5 business days to maintain compliance measures The position is expected to do absence management and adjudication on Federal, State and company leaves. Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physician s office

Monitor and maintain the Genesys Cloud platform to ensure optimal performance and uptime Troubleshoot and resolve incidents, service requests, and technical issues within SLAs Perform routine maintenance, upgrades, and patch management as required. Act as the primary point of contact for Genesys-related incidents in the production environment. Ensure changes are implemented through Change Management processes, minimizing impact on business operations. Proactively recommend improvements to enhance Genesys Cloud capabilities and user experience. Maintain detailed technical documentation, SOPs, and troubleshooting guides. Conduct periodic system health checks and capacity planning. Provide training and knowledge sharing to internal teams on Genesys Cloud best practices. Participate in regular BAU meetings, incident reviews, and service improvement discussions. Candidate Qualifications - Essential Business Experience and Technical Skills: Education: Bachelor in Computer Science or equivalent ITIL Foundation certification (preferred). Experience 3+ years in Genesys Cloud CX or Genesys Engage platforms. Experience with Genesys Cloud APIs, automation scripting, and reporting is a plus. Knowledge of IVR, Call Routing, SIP Trunking, and Contact Center Infrastructure. Experience in troubleshooting Genesys Cloud logs, APIs, and configurations. Familiarity with cloud-based contact center solutions and integrations. Ability to analyze logs and troubleshoot voice, chat, email, and digital interactions. Strong stakeholder management and communication skills for engaging with technical and business teams. Exposure to cloud platforms (AWS, Azure) and integration with CRM solutions (Salesforce, ServiceNow, etc.) is beneficial.

As the Talent Acquisition Partner, you will establish and oversee the full life cycle of the hiring process for all go-to-market roles within defined Business Units. The hiring process for go-to-market roles includes highly developed skills in developing sourcing strategies, market mapping, cold calling, candidate attraction, interviewing, assessment, offer preparation extension onboarding and client mgmt. You will partner with senior business leaders with company to gain a deep understanding of business needs and challenges and translate into position requirements and develop strategies to identify and attract top-tier diverse talent. Own the end-to-end recruitment cycle for IT/ Non-IT roles. Interview candidates within the framework of the position specification. Possess strong ability to screen interview and prepare an ideal candidate. Manage recruitment from sourcing, screening, interviewing and offer negotiation till the time candidate is onboard Build detailed hiring plan with deliverables Develop a strong relationship with Business leader/ Hiring Managers Research, build and report on competitive and market driven insight/ market mapping to help hiring managers better understand niche talent market Build talent pipeline, own and nurture candidate relationships-to ensure the right talent is available when needed Vendor Mgmt Reporting Interested candidates can share their updated resume on urvashi@metlife.com

This role, for our TL - IT Operations, will oversee the day-to-day service delivery operations and asset management of the information technology department, ensuring the stability and efficiency of our IT systems. Job Description: Sound Knowledge of Desktop engineering & Data center Operations Sound knowledge of managing service desk operations Monitor service delivery quality and assist in continuous improvements of delivery processes and quality. Excellent verbal and written communication skills Manage IT Asset portfolio with respect to daily operations, compliance and governance. Tracking IT hardware asset life and Inventory management: deployment, utilization, tracking, security, and final disposition of IT assets. Responsible for managing inward / outward of the IT assets within IT Store(s) MIS reporting / dashboards along with good analytical skills Understand BCP/DR concepts and testing methodology related to IT Infra Knowledge of ISO27001/ISO20000 processes and related documentation Designing SLA s, Tracking and reviewing it with Vendors & ensuring SLA s are met as required Stakeholder management and Customer Centricity Act as a SPOC for all internal & external audit and audit related requirements. Plan, schedule and conduct performance reviews with Clients and conduct satisfaction surveys where applicable. Skills: Hands on exp. in creating process workflows and documentation Good presentation & analytical skills Good negotiation and convincing skills Excellent problem-solving skills and the ability to make informed decisions under pressure. Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders. Eligibility Criteria: Experience: Should have a minimum of 4-5 years of experience with 3-4 BPO industry years in IT service delivery. Must be a Graduate. (BE/B.Tech will be preferred). ITIL/ITSM certified Excellent communication skills Open for shifts

The purpose of the job is to provide secretarial, executive, and administrative support to the senior Technology leadership which would comprise effective calendar management, mail management, data management, travel and logistics, office upkeep, action tracking, coordination with different departments and stakeholders. Executive support Calendar management Mail management Data Management (for projects, initiatives, forums) Presentation and reporting with effective PowerPoint and excel Action Tracking, Co-ordination Knowledge, Skills and Abilities Education At least 15 years of education Experience Minimum 5-10 years of relevant Experience as EA to senior executive / corporate environment Incumbent should be minimum graduate, and PG will be an added advantage Computer Diploma (Word, Excel, PowerPoint) (must) Knowledge and Skills (general and technical) Excellent Communications Skills (Both written and verbal) (MUST) Excellent data analysis skills Excellent Interpersonal Skills Excellent Calendar management skills (MUST) Excellent team player Effective skills in managing travel (Domestic / International) Knowledge of time zone difference / ability to work for different time zones Excellent time management skills Excellent data management skills (for different projects/ forums/ initiatives Excellent minute taking ability Excellent skills in maintaining good rapport with senior Stakeholders, Customers & Senior Officers Excellent Project management skills Willingness to work in flexible working hours / extended hours Excellent skills in organizing events and meetings etc. Other Requirements (licenses, certifications, specialized training - if required) Working Relationships Internal Contacts (Purpose of relationship): MetLife employees including senior Stakeholders across various departments. External Contacts (Purpose of relationship) - If Applicable Clients, Vendors, Event Managers

Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in designing and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now

Ways of Working - Adoption of the Agile ways of working in the software delivery lifecycle. Work closely with software engineers to identify code defects or regressions. Write efficient test automation code using coding standards and best practices. Writes manual test where automated is not supported. Validate application functionality through the implementation of test strategies, automation frameworks, tools, and dashboard Participates in planning and documentation of basic test strategies and acceptance criteria based on customer needs. Participate in test execution (automated and manual) (new builds and regression), analyze the reports, troubleshoot & investigate the failure. Maintain automation scripts and perform peer reviews of the automation codebase. Analyze and repair broken test cases and failures. Investigate, diagnose, and repair complex problems, testing bugs, and manage bug reports.