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243 Job openings at Metlife
About Metlife

MetLife, Inc. is a leading global provider of insurance, annuities, and employee benefit programs, serving approximately 90 million customers in over 50 countries.

Onboarding & BGV Specialist- Pune

Not specified

4 - 9 years

INR 7.0 - 15.0 Lacs P.A.

Hybrid

Full Time

Position Summary This position is for an individual contributor role in HR Service Delivery wherein the incumbent will be responsible to manage new joiners onboarding, induction, background verification (BGV), employee wellness activities and vendor management etc. Job Responsibilities Enhancing new joiners experience during Onboarding, Induction and BGV as per defined guidelines Running onboarding, induction, BGV activities cost effectively with required research Periodical report out of metrices specifying the effectiveness of the functionProcess improvements, removal of non-value adds and stakeholder managementMarket Research, Design and Execution of Wellness ActivitiesData Analytics to establish trends and to report outBudgeting, Contracting and Renewal for Vendor contract and monitor vendor SLA’s Understanding MetLife and Vendor’s systems and applications for these activitiesJob Location- Pune , WakadShift Time- 12pm- 9pmInterested candidates can share their updated resume on urvashi@metlife.com

Data Scientist

Not specified

4 - 8 years

INR 17.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Position Summary Continuing with the tradition of innovation, MetLife, as part of its Data and Analytics function, has established a Data and Analytics (DnA) center in India. The setup of DnA center is a key multiyear strategic initiative focused on scaling business solutions using AI, data science, data governance, data engineering, business intelligence, agile project management capabilities, enabling more cost-effective analytics operating model and increasing AI maturity across the MetLife global community. Role Value Proposition: We are looking for you: high performing data and analytics professional - driven by passion and purpose, to drive quality standards and support end-to-end development of actionable, high-impact AI solutions for MetLife's enterprise functions and lines of businesses across markets. This position requires hands-on experience of developing an end-to-end Machine Learning/AI solution that can be leveraged for maximum business impact through on prem /cloud in both real time and batch mode depending upon business requirements. The role would collaborate with multiple stakeholders under the guidance of Lead/Director Data scientists to develop robust, stable, and scalable advanced analytics/machine learning solutions leveraging new age methodologies/techniques. Superior problem-solving ability, curiosity, strong coding skills and attention to detail are the key success factors. Job Responsibilities a. Hands on development and implementation of AI/ generative AI models & algorithms to solve complex problems and drive innovation across organization. b. Collaborate with Lead Data Scientist/AI product owner to translate given business problem into analytical use-cases with defined outcomes. c. Perform data exploration, machine learning models development & active collaboration with cross functional teams d. Contribute to the implementation of AI solutions to deliver business impact with focus on value, success criteria alignment, scalability, and operationalization. e. Drive best practices throughout development process, efficient coding and publish learnings/feedback for continuous learning. f. Drive innovation within teams, by enhancing existing solutions and designing new ones. Knowledge, Skills, and Abilities 3-5 years of hands-on experience in Analytics, data science or similar function Strong hands-on proficiency in any of Data Science technologies i.e., Python, PySpark, & have experience in machine learning libraries & frameworks such as Sklearn, TensorFlow. Strong hands-on expertise in traditional as well as modern statistical & ML techniques like regression, support vector machines, Regularization, Boosting, Random Forests & other ensemble methods. Good Understanding of NLP models using: Nltk, spacy, Word 2 Vec , BERT etc. Experience in technologies like Azure, AWS, and advanced analytics concepts like Simulation, Deep Learning etc. are considered as a plus. Ability to meet deadlines for product deliverables in a timely, proactive, and entrepreneurial manner. Analytical and problem-solving skills to ideate. Excellent written and verbal communication skills; ability to discuss technical issues with peers, business stakeholders and senior management. Strong conceptual and creative problem-solving skills; ability to learn new and complex concepts quickly.

TL FPA (Internal Finance)

Not specified

2 - 5 years

INR 7.0 - 13.0 Lacs P.A.

Hybrid

Full Time

Position Summary1. Finance support to the India Technology CentersGSS OrganizationGTO Finance2. This resource will work very closely with the GOSC FP&A & Other teams to ensure that the GOSC Financial goals are being measured, tracked and reported in a timely and accurate manner. He / She will also work closely with Functional and service delivery teams to ensure that all corporate submissions / deliverables are timely and accurate.Job Responsibilities1. Revenue ManagementAnnual planning cycle / Rolling ForecastsDevelopment annual budgets and monthly rolling forecasts with variance commentary reportingFacilitate the planning cycle calendarization, setup review mechanisms, prepare formats (Excel / PowerPoint / MetLife systems) for consolidation and presentations to ManagementMonthly Revenue and Billing ManagementFront end discussions with Service Delivery and Functions to prepare monthly InvoiceRaise the monthly invoice to all stakeholders and align with Enterprise systemsPartner with central team for all consolidation and monthly variance reporting2. Expense ManagementAnnual planning cycle / Rolling ForecastsDevelopment annual budgets and monthly rolling forecasts with variance commentary reportingFront end discussions with Service Delivery and Functions to prepare annual budgets and monthly forecastMonthly PerformanceEnsure all expense variances are accurately reported and in line Business / Management expectationsEnsure all Financial information and drivers are tracked for Management reportingTrack and report all financial & non-financial driversPeriodic variance analysis and reviews working with budget owners.Partner with central team for all consolidation and monthly variance reporting3. Business performance Analysis & ReportingMonthly Financial Performance reviews and reporting pack preparation and circulation for MORsVariance analysis, closure and trending analysis against previous months and budgets support for Corporate submissionsPreparing reporting packs and various other adhoc decision support/ review reports and analysis.Facilitate and support any new projects Knowledge, Skills and Abilities EducationMBA / CA / CFA ExperienceTotal experience of 2-4 years, with relevant experience of 3 years. Knowledge and skills (general and technical)Strong analytical skills and problem-solving skills Strong experience on consolidation and reporting for Corporate stakeholdersShould have skills to analyze data and provide inputs on trends, patterns, etc. which will be useful to the businessGood written and oral communication skillsStrong understanding and comprehension of the English languageAbility to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environmentDemonstrate ability to work independently and in a team environmentSelf-disciplined and results oriented Other Requirements (licenses, certifications, specialized training if required) Working RelationshipsInternal Contacts (and purpose of relationship):Corporate | Business | Functions | Finance sub-capabilities External Contacts (and purpose of relationship) If ApplicableConsulting firms

Data Governance Lead

Not specified

5 - 10 years

INR 6.0 - 14.0 Lacs P.A.

Hybrid

Full Time

Qualification4-6 years of experience in the Financial Services Industry in one or more of the following areas: Business Analysis, Data Management, Data Analysis & Reporting, or Project ManagementTechnical SkillsStrong development experience on Power BI and SQLDemonstrate Good verbal communication and relationship building skillsWorking knowledge of Microsoft Office tools, including MS PowerPointStrong analytical and problem-solving skillsAbility to work independentlyDemonstrate ability to handle concurrent assignments

Senior Manager_Communications

Not specified

9 - 14 years

INR 20.0 - 30.0 Lacs P.A.

Hybrid

Full Time

Position SummaryExample: As an External Communications Manager, the candidate will be responsible for planning, executing, and managing the organizations external communications strategy, working closely with the Director of Communications and key stakeholders to create timely and engaging content for our external channels. The candidate will be responsible for enhancing our online brand awareness and drive social media strategy and drive web traffic.Job ResponsibilitiesDevelop social media strategies that align with the organization's business goals. Must also craft compelling narratives that highlight the organizations vision, culture, and impact.Manage and execute campaigns across various digital channels, including email, social media, search engines, and display advertising. Measure and report on the performance of digital marketing campaigns and assess against goals (ROI and KPIs).Timely engagement with the online community, responding to comments and fostering meaningful conversations, to build brand presence and drive digital outreach.Conduct market research and analyze trends to identify new opportunities and improve campaign performance.Collaborate with cross-functional teams, including creative, content, and web development, to produce engaging content and optimize user experience.Stay up-to-date with emerging digital marketing trends and technologies to promote employee engagement and strengthen our companys culture. Education, Technical Skills & Other Critical Requirement EducationA bachelors degree in mass communication, English, Visual Design, Marketing, Business, New Media or Public Relations Experience (In Years)Strong understanding of digital marketing channels, including SEO, PPC, social media, email marketing, and display advertisingIn-depth knowledge of current digital trendsProficient in marketing automation toolsExcellent analytical skills and experience with web analytics tools (e.g., Google Analytics)Strong project management skillsExcellent written and verbal communication skills Technical SkillsStrong understanding of digital marketing channels, including SEO, PPC, social media, email marketing, and display advertisingKnowledge in graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) Proficient in marketing automation toolsGood content writing and editorial skills

Team Leader - IT Migration

Not specified

4 - 6 years

INR 6.0 - 9.0 Lacs P.A.

Hybrid

Full Time

Role & Responsibilities :Person will be responsible to support and track process migration from IT standpointManage IT enablement as per business requirement (IT Infra/application/End user enablement readiness etc.). Work closely with multiple stakeholders including global support, operations & migration teams to ensure seamless migration Person will be responsible for creating dash boards and report out as per business requirement.Person will be responsible to work with respective vendors towards resolution of issues coming in migrations.Partnership with enterprise team for the technologies used in India region.Coordination with respective stakeholders for various IT related requirements.Person will be responsible to create SOPs for troubleshooting of any new error/issue for Knowledge BasePerson will be responsible for managing asset lifecycleTo facilitate support for any enterprise upgrade or initiative. Experience~ 3 years of experience on IT support around migrationsWell versed with different IT infrastructure, associated OS, technical troubleshooting Good in liaison with Internal & external stakeholders, vendors Knowledge and skills (general and technical)Should have experience of IT infrastructureExcellent knowledge of Excel and PowerPointShould have good communication skillsUnderstanding of people management Self-motivated, well organized, and flexible with a sense of urgency approach Adaptability to change Self-disciplined and result oriented Ability to manage multiple tasks prioritizing effectively. Ability to find creative and innovative solutions to business problemsMust be flexible to US Daytime work hours.Should be capable of building and sustaining strong relationships with stakeholders. Should have knowledge of IT Infrastructure (Network connectivity, MPLS, internet, VPN etc.)

Informatica Administrator

Not specified

5 - 10 years

INR 15.0 - 20.0 Lacs P.A.

Hybrid

Full Time

Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes.Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded.Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.Identify and resolve complex data management and integration system issues (Tier 2 support) utilizing product knowledge and structured troubleshooting tools and techniques.Support Disaster Recovery implementation and testing as requiredExperience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java)Good decision-making skillsLearn new technologies based on demandWilling to work in rotational shiftsGood Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities EducationBachelor's degree in computer science, Information Systems, or related field. Experience7+ years of total experience and at least 4+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes.Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.Good understanding in Disaster Recovery implementation and testingMust have good understanding of Cloud Pak for data (CP4D) platform deployment and configuration Install, Upgrade, configure and manage IBM cloud Pak for Data on Red Hat OpenShiftDeploy and Manage CP4D services Mainly DataStage.Informatica PowerCenterInformatica PWXInformatica DQInformatica DEIInformatica B2B/DXInformatica MFTInformatica MDMInformatica ILMInformatica Cloud (IDMC/IICSOperating System Knowledge (Linux/Windows/AIX)Enterprise Scheduling Knowledge (Maestro)TroubleshootingCommunicationsCP4D Datastage Mainframe z/OS KnowledgeOpen ShiftElasticExperience in creating and working on Service Now tasks/ticketsGood to HaveAzure Dev Ops Pipeline KnowledgePython and/or PowershellAgile SAFe for TeamsAnsible (Automation) Other Requirements (licenses, certifications, specialized training – if required)

Salesforce Tester

Not specified

3 - 8 years

INR 5.0 - 14.0 Lacs P.A.

Hybrid

Full Time

Responsibility Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story. Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) Writing test scenarios/test cases (Functional, System, Integration, and UAT)Preparing Estimates Perform and Support Testing (QA, UAT)Defect Management (Specially QC)Perform and support data setup activities and preparation of test dataWorking awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.)Good in verbal and written communicationShould be able to do client communication

Manual Tester - Specialist

Not specified

2 - 3 years

INR 7.0 - 10.0 Lacs P.A.

Hybrid

Full Time

Skill Set : 2-4 years of experience of Software testingExtensive experience in Manual TestingExperience in Web-API Testing, Database testing, Regression testingStrong experience in Requirement analysis and test case preparationExperience in creating requirement traceability matrixMust have tested Angular JS and .net MV based applicationsMust have Knowledge of TFS for bug reporting Should be an excellent Team player, self-starter, multi tasked, detail oriented. Demonstrates ability to communicate effectively in both technical and business environments. Roles & Responsibilities:- Defines objectives by analyzing user requirements, system features and functionality- Test user interfaces to Internet/intranet applications by setting expectations and features priorities as per functional requirement.- Completes applications testtinf by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting production problems across multiple environments and operating platforms- Supports users by creating documentation and assistance tools- Work in both manual and automation testing where ever requiredUpdates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization

Assistant Manager - Development Lead

Not specified

4 - 5 years

INR 20.0 - 25.0 Lacs P.A.

Hybrid

Full Time

Skill Set: 4-5 years of experience of development in Web application Must have worked on projects with Angular 2 and .NET MVC and .Net Core Extensive knowledge of working on Angular-.NET MVC frameworkExtensive experience in SQL server programming, triggers and scheduling jobExpert in Web API developmentMust have experience in managing AzDO PipelinesMust have done technical project management of 2-3 projects at one time. Strong background in Object Oriented Programming / Analysis and Design concepts, Design Patterns, and Software Development Life CycleCreating self-contained, reusable, and testable modules and componentsResponsibilities: - Defines objectives by analyzing user requirements, system features and functionality- Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests- Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information systems- Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms- Supports users by developing documentation and assistance tools- Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization- Technical Management- Technical Understanding- Analyzing Information - Informing Others,- Staffing,- Problem Solving

Senior Software Engineer (SSE)

Not specified

2 - 3 years

INR 6.0 - 8.0 Lacs P.A.

Hybrid

Full Time

Role & Responsibilities : - Defines objectives by analyzing user requirements, system features and functionality- Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests- Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information systems- Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms- Supports users by developing documentation and assistance toolsUpdates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization

Director Data Engineering

Not specified

12 - 15 years

INR 55.0 - 65.0 Lacs P.A.

Work from Office

Full Time

JOB DESCRIPTION Position: Director of Engineering - Data/AIJob Location: Hyderabad, IndiaDepartment: Asia Technology Role Value Proposition We are seeking an experienced and highly skilled Director of Engineering to lead our Data and AI Engineering Team . The successful candidate will be responsible for managing a team of data and AI engineers and data and AI analysts, and will play a critical role in designing, developing, implementing, and maintaining our company's data platforms and AI platforms. This includes designing and building scalable data pipelines, designing and building data hub/data lakes in the cloud, ensuring data quality and integrity, and collaborating with cross-functional teams to deliver business insights and analytics. The ideal candidate will have a strong technical background in software engineering, data engineering, and cloud computing, AI solutions, as well as excellent leadership and communication skills. Key Responsibilities:Lead the design and implementation of scalable and efficient data hubs/lakes in the cloud.Lead the design and implementation of scalable and efficient AI solutionsHelp design and develop strategy for data ingestion, curation and consumption by the data producers and consumers.Help design the data pipelines and create data assets for the organization.Implement and enforce data governance policies and practices to ensure the security, integrity and quality of our data assets.Drive initiatives to maintain and improve data quality, collaborating with cross-functional teams to establish and monitor data quality metrics.Help design and develop data analytics strategy for the organization.Work closely with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions that meet business needs.Actively contribute to the development process, providing hands-on technical leadership and mentoring to the data engineering team.Identify skill gaps, provide coaching, and support the professional growth of team members, fostering a culture of continuous learning. Candidate Qualifications:Essential Business Experience and Technical Skills:Bachelor's or advanced degree in Computer Science, Engineering, or a related field.Proven track record of 12-15 years in data engineering, with significant experience in cloud-based data engineering solutions.Hands-on experience with design and development of cloud-based data hubs/lakes and defining the enterprise data strategy. Proficiency in implementing and managing data lakes in the cloud.Hands-on experience with large-scale data processing frameworks (e.g., Spark, Hadoop, Kafka).Proficient in programming languages such as Python or Java; familiarity with SQL and database technologies.Experience architecting scalable data systems on cloud platforms (AWS, GCP, Azure) preferably Azure data hub.Experience in data warehousing. (data modeling, dimensional modeling, ETL etc.) and data analytics frameworks (Azure Synapse).Demonstrated experience in implementing and managing data governance frameworks and ensuring high data quality standards.Strong leadership skills with the ability to lead and inspire a high-performing data engineering team, fostering a collaborative and innovative work environment. Excellent communication skills with the ability to convey complex technical concepts to both technical and non-technical stakeholdersWhy MetLife?At MetLife, we don't fit into a box, we create our own boxes. Our Global Technology team is helping to transform a customer-first Fortune 50 company - by offering the high-tech digital solutions customers have come to expect, while delivery high-touch customer care during the moments that matter most.Our tech teams enable the business, helping fuel MetLife's purpose: always with you, building a more confident future. It's where you can grow your career, driving digital transformation in an agile, open, and inclusive environment, where every voice carries weight, and no idea is left off the table.Here, innovation is everybodys job. Its not done within one team or in a lab. Whether youre driving continuous improvement with your DevOps team, integrating data science and AI into our decision making, or developing best-in-class digital and cloud solutions that protect customer data and personalize their experience, what you build matters as part of a team where together, we can do more.

Data Scientist

Not specified

5 - 8 years

INR 27.5 - 35.0 Lacs P.A.

Work from Office

Full Time

Position Summary Continuing with the tradition of innovation, MetLife, as part of its Data and Analytics function, has established a Data and Analytics (DnA) center in India. The setup of DnA center is a key multi-year strategic initiative focused on scaling business solutions using AI, data science, data governance, data engineering, business intelligence, agile project management capabilities, enabling more cost-effective analytics operating model and increasing AI maturity across the MetLife global community. Role Value Proposition: We are looking for you: high performing data and analytics professional - driven by passion and purpose, to drive quality standards and support end-to-end development of actionable, high-impact AI solutions for MetLife enterprise functions and lines of businesses across markets. This position requires hands-on experience of developing an end-to-end Machine Learning/AI solution that can be leveraged for maximum business impact through on prem /cloud in both real time and batch mode depending upon business requirements. The role would collaborate with multiple stakeholders under the guidance of Lead/Director. Data scientists to develop robust, stable, and scalable advanced analytics/machine learning solutions leveraging new age methodologies/techniques. Superior problem-solving ability, curiosity, strong coding skills and attention to detail are the key success factors. Job Responsibilities a. Hands on development and implementation of AI/ generative AI models & algorithms to solve complex problems and drive innovation across organization. b. Collaborate with Lead Data Scientist/AI product owner to translate given business problem into analytical use-cases with defined outcomes. c. Perform data exploration, machine learning models development & active collaboration with cross functional teams d. Contribute to the implementation of AI solutions to deliver business impact with focus on value, success criteria alignment, scalability, and operationalization. e. Drive best practices throughout development process, efficient coding and publish learnings/feedback for continuous learning. f. Drive innovation within teams, by enhancing existing solutions and designing new ones. Knowledge, Skills, and Abilities Bachelor's/master's degree in an information technology/computer science or relevant domain Technology Skills > 4+ years of hands-on experience in Analytics, data science or similar function > Strong hands-on proficiency in any of Data Science technologies i.e., Python, PySpark, & have experience in machine learning libraries & frameworks such as Sklearn, TensorFlow, > Strong hands-on expertise in traditional as well as modern statistical & ML techniques like regression, support vector machines, Regularization, Boosting, Random Forests & other ensemble methods. > Good Understanding of NLP models using: Nltk, spacy, Word 2 Vec , BERT etc. Experience in technologies like Azure, AWS, and advanced analytics concepts like Simulation, Deep Learning etc. are considered as a plus. Experience > Ability to meet deadlines for product deliverables in a timely, proactive, and entrepreneurial manner. > General Management skills: > Analytical and problem-solving skills to ideate. > Excellent written and verbal communication skills; ability to discuss technical issues with peers, business stakeholders and senior management. > Strong conceptual and creative problem-solving skills; ability to learn new and complex concepts quickly.

Lead Data Engineer

Not specified

10 - 14 years

INR 40.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Job Summary With the acceleration of digital transformation (DX) and rapid changes in business models and IT systems at firms nowadays, we are focusing on the importance of data and promote the utilization of data to provide more value to our customers with speed.In this regard, from a data engineering perspective, our IT organization is rebuilding and integrating legacy on-premises data infrastructures into the cloud as one data platform that seamlessly connects various internal and external data sources. This role will lead to solve business challenges with a proven track record as experienced data engineer, in collaboration with business and IT teams.The ideal candidate should have a technical backbone with hands on experience in various disciplines of Data Engineering leading an army of Engineers. Responsibilities: Leads the creation of architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms. Works towards enabling self service capabilities for business partners.Lead the collection and documentation of user requirements as well as lead the development of user stories and estimates into technology solutions for large complex features in collaboration with Product Owner.Lead the detailed technical design and development of applications/platforms. Partner with Product owner in planning. Responsible for ensuring disaster recovery, privacy and security are aligned to enableapplication/platform stability. Leads peer reviews of solution designs and related code for complex features. Ensures code meets best practice guidelines set by application/platform vendor.Investigate and resolve production management incidents, problems, and service requests. Manages prioritization of problems, incidents, and service requests with Product Owner.Leads team in production support activities of complex nature and/or Product. Leads the effort in upgrading or patching applications/platforms as needed.Maintain awareness of trends and issues in area of technical expertise, evaluate new technologies or technology opportunities, and provide analysis of their potential impact to champion the customerLead the analysis and design of data pipelines that bring in various internal and external data into the data lake in the cloud based on the business use case.Lead the design and development of data marts that make large volumes of data from the data lake accessible to business analysts and data scientists.As Lead data engineer , contribute to the development of each team member and the maturation of the team.Understand and align with strategy of company-wide / IT organization. Drive projects and delivery.Lead delivery teams in an agile delivery model.Solution definition and architecture design for assigned areas.Project management or PMO (including budget and vendor management)BAU management of data engineering teams (e.g., system availability, change release, incident and problem managementAlignment to global IT strategy, collaboration with MetLife global or regional teams QualificationsExperience:10+ years data engineering or application development experience (ETL/ELT/BI)5+ years' experience in project management or PMO5+ years' experience in BSA for application development or Data Analyst3+ years cloud-based application or data platform development2+ years of experience developing or participating in Agile, Scrum, or SAFe5+ years' experience leading project with a few members5+ years' experience managing offshore teams of around 10 people. Basic Expectations: Expert level knowledge on building Data Pipelines on Azure Platform using various services including but not limited to Azure Data Factory/ Synapse Data Bricks / Synapse Spark pool Cosmos DB ADLS Dedicated SQL Pool / Azure SQL Logical Apps Ingestion of structured / unstructured data / semi-structured data into the data lakeHands on experience doing data Transformation/Cleansing using programming languages such as Spark/Python/R/SQLHands on DevOps and CI/CD using Azure DevOpsWorking experience on Project delivery using Agile methodologies. Desirable Skills: Planning, evaluating and piloting use cases using Generative AIExperience working with Event Hubs and Streaming solutionsDomain knowledge for Life Insurance

Azure Data Engineer

Not specified

6 - 9 years

INR 15.0 - 25.0 Lacs P.A.

Hybrid

Full Time

Immediate Joiners PreferredShift:- 12:00 PM to 9:00 PMMode:- Hybrid ModePosition Summary Someone who is responsible for the Azure Big Data platform in collaboration with vendor partner and Big Data development team. Someone with hands on working experience in Azure Data Analytics using ADLS, Delta Lakes, Cosmos DB, Python and Spark/Scala programing to facilitate a strong, robust and flexible platform. Job Responsibilities Assist Big Data development & Data science team by writing basic Python scripts, Spark & PySpark etc. Assist Big Data development and Data science team in Data Ingestion projects in Azure environmentConfigure and manage I-a-a-S, P-a-s-SExperience of Azure cloud components: Azure Data FactoryAzure Data LakeAzure Data CatalogueAzure LogicApps & FunctionAppsAzure Synapse AnalyticsAzure DatabricksAzure EventHubAzure FunctionsAzure SQL DB Knowledge, Skills and Abilities EducationBachelor's degree in Computer Science, Engineering, or related discipline Experience5 to 8 years of solutions design & development experienceExperience in building Data Ingestion/Transformation pipelines on Azure CloudExperience in BigData Tools like Spark, Delta Lakes, ADLS, Azure Synapse /DatabricksProficient understanding of distributed computing principles Knowledge and skills (general and technical)Spark, Scala, Python Azure Cosmos DB, Mongo DBAzure Data FactoryADLS-Gen2Azure Data LakeAzure Data CatalogueAzure LogicApps & FunctionAppsAzure Synapse AnalyticsAzure DatabricksAzure EventHubAzure FunctionsAzure SQL DB

Java Full Stack Developer

Not specified

7 - 10 years

INR 16.0 - 25.0 Lacs P.A.

Hybrid

Full Time

Immediate Joiner Preferred Job Description Java Developer Position Title:Assistant Manager Position Summary One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job ResponsibilitiesDesign and develop complex cloud-based hybrid mobile applications from the scratch.Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your teamCollaborate within the team and with other stake holders.Writing code based on widely accepted coding principles and standards.Contribute in all phases of the product development life-cycleHigh degree of professionalism, enthusiasm, autonomy, and initiative dailyDemonstrate high level of ownership, leadership, and drive in contributing innovative solutions.Ability to work within a team environmentExperience interfacing with both external and internal customers at all levelsDemonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills and Abilities EducationBachelor degree in computer science, Engineering, Finance/Accounts, or related disciplineExperience5 to 8 years of hands-on experience in Core Java, Advanced Java, MicroservicesKnowledge and skills (general and technical)Java 8, Spring Framework, Spring Boot, Spring CloudMicro Services and Message Queues MongoDB or other NoSQL databasesRedis, Docker, Bamboo or JenkinsCI/CD, Gulp or Webpack, Maven or GradleJavascript (ES6), ReactJS or React Native or AngularJS, Node.JS

Unit Mgr-Governance & Planning

Not specified

3 - 7 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Graphic Designer, Video Editor, and content writer who can create visually compelling designs and engaging video and written content that effectively communicates messages, enhances brand identities, and captures the attention of target audiences. This role requires the candidate to collaborate with stakeholders and other members of the communications team to conceptualize and storyboard, design, and edit graphics and videos for various channels. An ideal candidate should have knowledge of the latest designs and software; should be a team player; and a good communicator and wordsmith, with the ability to take directions from written or spoken ideas and translate them into captivating designs that connect.

Team Leader-IT

Not specified

6 - 7 years

INR 13.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Basic Function Responsible for managing the IT Server operations for Pune Site Responsible for Operations, Incident and Problem Management for Server Domain This position will be the primary lead for all Pune business support activities on server platform , interacting with business, vendors and IT teams in India & US. Monitors overall server platform performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex problems within business committed SLA s L3 Escalation point for end user computing issues (Software/Hard ware) from engineering perspective Understanding of Active Directory configuration, setup and other routine tasks Coordinating with core team for troubleshootin g/installation related to antivirus server, DC, DNS and DHCP> Good understanding of messaging architecture fundamentals (MS Exchange) Hands on experience for administrating Storage devices (Dell EMC NAS, SAN etc), Backup solution (Rubrik) Virtual Environment (VM ware) Server hardware & RAID configuration Database clustering ( SQL) Insure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual s to budget and define service level agreements with business partners Coordinate for Blackberry/sma rt devices configuration with US/India team Create and maintain documentation related to ISO 27001/ISO 20000 Work on Citrix and Azure VDI related issues Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with IT procurement team to provide inputs related to server platform related procurement Primary External Interactions Monthly / quarterly performance reviews with vendors, who are providing technical / hardware support to MetLife Skills Technical Skills ITIL, MCSE/MCSA Preferably VMware certified Proficiency in MS-Visio, Project, PowerPoint and excel Citrix VDI Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills ( English and Spanish) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 6-7 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India ...Less

Senior Manager- HR

Not specified

6 - 10 years

INR 35.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements The Human Resources Business Partner (HRBP) role at MetLife GOSC is pivotal in linking HR strategies with business objectives. HRBPs collaborate closely with senior management to understand organizational goals and design HR initiatives that drive performance and employee engagement. They oversee end to end employee life-cycle management, talent and performance management, employee relations, and organizational development, policies formulation and administration ensuring alignment with company values and legal requirements. By providing strategic HR guidance and leveraging data-driven insights, HRBPs contribute significantly to achieve business success and drive positive workplace culture. Collaborating with business leaders to understand organizational goals and translating them into HR strategies and initiatives. Liaise with HRBPs and hiring managers to drive the internal talent capacity building process for roles across the organization, Efficient coordination with all stakeholders involved in the recruitment lifecycle to ensure hiring TATs are maintained. Handling complex employee relations issues, providing guidance on HR policies, and fostering a positive work environment. Compliance to disciplinary procedures as per applicable statutory requirements; Adherence to escalation matrix timely resolution of issues mitigating risk exposure for the organization. Developing and implementing strategies for talent segmentation, development, and retention that support the organizations growth. Improve employee experience by continuously enhancing people practices that align with people strategy encourage demonstration of MetLife Values and culture. Render support in the implementation of employee engagement diagnostics (surveys, Focus Group Discussions) initiatives to address critical gaps concerns around engagement at the workplace. Drive practices to ensure that employees feel valued and recognized for their work; Manage the rewards and recognition framework for the business. Policies and Procedures: Strong hand on organization policies and procedures, ensure timely communication and devise ways to minimize fall outs. Develop and execute employee well-being, DEI (Diversity, Equity Inclusion), and cultural transformation initiatives Lead change management efforts to support business transformation and employee adaptation. Effectively drive and execute Goal Setting, Performance Career conversations, Year-end deliverables on feedback and compensation action Support and equip people managers to deliver on role expectations vis a vis performance management Utilizing data-driven insights to make informed decisions and improve HR processes, such as workforce planning and performance management. Ensuring adherence to labor laws and regulations, as well as internal policies and procedures. Supporting organizational change initiatives by facilitating communication, training, and transition plans. Serve as a consultant to business leaders on HR-related matters, offering expertise on organizational development, compensation, and benefits. Working closely with other HR functions (e.g., Talent Acquisition, HR Operations, Compensation Benefits, Learning Development) to deliver integrated HR solutions. Overseeing the entire employee lifecycle, such as onboarding, facilitating employee movements and offboarding to ensure a seamless experience for employees. Collaborating with cross-functional teams on HR projects, initiatives, and process improvements to enhance organizational effectiveness. Supporting HR compliance efforts by maintaining documentation and assisting with audits as needed. MBA/PGDM in Human Resources/ Personnel Management from a reputed institute. Experience: 10-15 years of HR experience, with at least 6 to 8 years in a Business Partnering role in a Global Capability Center (GCC), Shared Services, or multinational environment. Industry Exposure: Experience in IT/ITES, BFSI, Pharma, or other knowledge-based industries preferred. Strong understanding of global HR best practices and local labor laws. Proven ability to work in a matrixed, fast-paced, and evolving business environment. Strong domain knowledge - Human Resources, Organization Behavior, Statutory Labor laws, Employment norms High Proficiency in Excel, Word PowerPoint. Excellent verbal and written communication skills Stakeholder management skills and Business Acumen High emotional intelligence and ability to build trusted relationships Ability to handle confidential HR information with integrity and discretion. Strong organizational and multitasking capabilities to manage responsibilities effectively. Analytical bent of mind, data-driven decision-making ability to influence drive for results Strong organizational skills ability to work as part of a team to achieve goals.

Director_BCP

Not specified

15 - 20 years

INR 60.0 - 70.0 Lacs P.A.

Hybrid

Full Time

Basic Function:BCPAs a Business Continuity Lead, you will play a crucial role in developing, maintaining, and implementing MetLife Resiliency practices. This position will focus on building, testing, and improving our business continuity plans and disaster recovery capabilities. Youll work with cross-functional teams to ensure that our critical functions are resilient and can withstand potential disruptions. In this role, youll be responsible for conducting risk assessments, leading testing exercises, and driving the continuous improvement of our BCP practices, making sure that MetLife can respond to and recover from potential disruptions quickly and effectively. This is a hands-on role where youll balance strategic planning with tactical execution, and collaborate with global teams to ensure a seamless response to potential crises. this is a high-impact role in MetLife organization.Candidate should have experience in running BCP function for Technology Company/ Processes, not limited to DR practices. ResponsibilitiesBusiness Continuity Planning (BCP) Development:Create, document, and update business continuity plans (BCPs) for all business functions across MetLife GCC.Work closely with department leaders to align BCPs with business objectives, regulatory requirements, and best practices.Risk Assessment and Business Impact Analysis (BIA):Conduct regular riskassessments and business impact analyses to identify potential threats and vulnerabilities to MetLife operations.Evaluate the financial, operational, and reputational impact of potential disruptions.Incident Response and Crisis Management:Serve as a key stakeholder in the development of incident response plans, ensuring that all critical functions are prepared for swift recovery.Lead crisis management exercises and tabletop simulations to train staff and assess our readiness.Regulatory Compliance and Audit Support:Ensure compliance with industry regulations and standards, including ISO 22301, SOC 2, DORA and GDPR.Support internal and external audits by maintaining accurate documentation and reporting on BCP initiatives.Continuous Improvement and Innovation:Stay current on trends and emerging technologies in business continuity and disaster recovery.Continuously refine and enhance MetLife BCP strategy based on lessons learned from testing, real incidents, and industry developments.Disaster Recovery (DR) Strategy and Execution:If need be Design, implement, and maintain disaster recovery strategies for our IT infrastructure and cloud-based services (e.g., AWS, Azure).Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness. THE SKILL SETMinimum Qualifications:15+ years of experience in business continuity, disaster recovery, risk management, or a related field.Bachelors degree in information technology, Risk Management, or a related field.Strong knowledge of business continuity standards (e.g., ISO 22301, NIST) and disaster recovery best practices.Experience with cloud platforms (AWS, Azure) and virtualization technologies.Preferred Qualifications:Professional certifications such as Certified Business Continuity Professional (CBCP), ISO 22301 Lead Auditor/Implementer, or CISSP.Ability to lead disaster recovery testing exercises and business continuity plan reviews.Business Continuity Managers need a diverse set of skills and qualifications. Here are some essential ones:a) Analytical Skills: Skill in analyzing complex situations and developing effective solutions. b) Communication Skills: Effective communication skills to interact with various stakeholders. c) Organisational Skills: Skills to manage multiple tasks and prioritise effectively. d) Problem-solving Skills: Aptitude for identifying problems and developing innovative solutions. e) Attention to Detail: Ensuring that all aspects of the business continuity plan are thoroughly considered and documented. f) Leadership Skills: Ability to lead teams and coordinate efforts across departments. g) Technical Knowledge: Understanding of IT systems and disaster recovery processes. h) Certification: Relevant Certifications such as Certified Business Continuity Professional (CBCP) or ISO 22301 Lead Implementer. i) Experience: Proven experience in business continuity planning, risk management, and emergency response. Ability to thrive in a fast-paced, dynamic environment with a proactive and flexible approach to work. Information TechnologyPartner with IT to design, reengineer & sustain data privacy practicesGuide IT to plan, establish, implement, operate, monitor, review, maintain and improve Service Management System (SMS)Review the technology, management systems, processes, roles, activities, vendors and suppliers used in the delivery of IT servicesBridge the gap between control requirements, technical issues and business risksCompetencies & Skills:Individuals with Functional Certifications around Data Privacy and Operational Risk from reliable certifying body with proven track recordStrong People Leader with proven people skillsStrong communication and presentation skills; Ability to articulate and influence clients / customers is a critical requirementShould be capable of building and sustaining strong relationships with his / her own team , International Clients and Service PartnersWork Experience : 15+ yrs of work experience in BCP, Data Privacy, Operations Risk, Corporate Ethics and Compliance.

Associate Big Data Engineer

Not specified

0 - 3 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Continuing with the tradition of innovation, MetLife, as part of its Data and Analytics function, established a dedicated center for advanced analytics & research in India DnA Hyderabad aka Global Advanced analytics and Research Center (GARC) is part of larger Data and analytics organization (DnA) of MetLife focused on scaling data governance, data management, data engineering, data science/machine learning/ artificial intelligence, visualization, techno-project management capabilities, enabling a more cost-effective analytics operating model, and increasing data and analytics maturity across the MetLife global community Driven by passion and purpose, we are looking for you, high performing data, and analytics professional, to drive and support development and deployment of actionable, high impact, data, and analytics solutions in support of MetLife s enterprise functions and lines of businesses across markets The portfolio of work delivers data driven solutions across key business functions such as customer acquisition and targeting,engagement, retention, and distribution, underwriting, claims service & operations, risk management,investments, audit, and tackling hard, open-ended problems The portfolio of work will support deployment of models to various clusters and environments with support/ guidance of Big Data Engineers by following a set of standards and will ensure operational readiness by incorporating configuration management, exception handling and logging for end-to-end batch and real-time model operationalization The position requires understanding of data engineering, azure devops and atlassian stack, container as a service You will work and collaborate with a nimble, autonomous, cross-functional team of makers, breakers, doers, and disruptors who love to solve real problems and meet real customer needs You will be using cutting-edge technologies and frameworks to process data, create data pipelines and collaborate with the data science team to operationalize end to end machine learning & AI solutions Responsibilities Contribute towards supporting the build/implementation of data ingestion and curation processes developed using Big data tools such as Spark (Scala/python), Hive, HDFS, Kafka, Pig, Spark, HDFS, Oozie, Sqoop, Flume, Zookeeper, Kerberos, Sentry, Impala, CDP 7x etc under the guidance of Big Data Engineers Support the ingestion of huge data volumes from various platforms for Analytics needs and prepare high-performance, reliable, and maintainable ETL code with support/review guidance of senior team members Provide relevant support in monitoring performance and advising any necessary infrastructure changes to senior team members for their review inputs Understand the defined data security principals and policies developed using Ranger and Kerberos Gain broader understanding on how to support application developers and progressively work on efficient big data application development using cutting edge technologies Collaborate with Business systems analyst, technical leads, Project managers and business/operations teams in building data enablement solutions across different LOBs and use cases basis Understand & support the creation of reusable frameworks which will optimize the development effort involved Contribute towards supporting the build/implementation of data ingestion and curation processes developed using Big data tools such as Spark (Scala/python), Hive, HDFS, Kafka, Pig, Spark, HDFS, Oozie, Sqoop, Flume, Zookeeper, Kerberos, Sentry, Impala, CDP 7x etc under the guidance of Big Data Engineers Support the ingestion of huge data volumes from various platforms for Analytics needs and prepare high-performance, reliable, and maintainable ETL code with support/review guidance of senior team members Provide relevant support in monitoring performance and advising any necessary infrastructure changes to senior team members for their review inputs Understand the defined data security principals and policies developed using Ranger and Kerberos Gain broader understanding on how to support application developers and progressively work on efficient big data application development using cutting edge technologies Collaborate with Business systems analyst, technical leads, Project managers and business/operations teams in building data enablement solutions across different LOBs and use cases basis Understand & support the creation of reusable frameworks which will optimize the development effort involved

Sr. Accounts Associate

Not specified

0 - 2 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

This role will require perform core processing and administrative functions for the Retirement and Income Solutions Funds Recovery team This role will perform review to identify overpayments and associated outreach to seek reimbursement of overpayments made to annuitants after death This role will also perform outreach to annuitants that have benefit payments due and remain unpaid and to annuitants with checks that have been outstanding for over 90 days In addition, this role is responsible for performing tasks to recover overpayments including EFT reclaims, stopping of checks, and posting reimbursements when received This role is also responsible for updating annuitants banking information, removing annuitants account from Held and Suspended status, and reissuing payments where applicable Job Responsibilities Perform tasks to seek reimbursement of overpayments made to annuitants and post reimbursements as received Perform tasks to update banking information as needed and reissue payments that are due to annuitants Inputs various forms of payment into systems and ensures payment is processed and properly recorded based upon assigned line of business, account, product area, and/or payment authorization amount Reviews payment history and makes determination, within authorized limits and procedures, to provide payment to beneficiary (if any) Send letter(s) to end customer/Beneficiary notifying them about case status or info required to proceed further Reconciles daily transactions and reports discrepancies and delinquencies Analyze and research all discrepancies Investigate and resolve outstanding items Perform mid-month, month-end and quarter-end activities as per documented desktop procedures Ensure adherence to established attendance schedules Analyze, validate, and perform tasks as per Standard Operating Procedures/ Work instructions Ensure that the assigned targets are met in accordance with SLA and Internal standards to achieve business results Ensure that the quality of transaction follows predefined parameters as defined by Process Excellence, thus contributing to overall customer satisfaction Ensure adherence to established attendance schedules Interpret correspondence to identify customer needs and expectations Manage multiple tasks and deadlines; plans and organizes time and priorities to achieve business results Assist others with work to assure attainment of department objectives Work as a team member to meet company s objectives while demonstrating core values and meeting key measures Comply with regulatory requirements in prioritizing and completing work assignments Education, Technical Skills & Other Critical Requirement Education Bachelor s degree in commerce or diploma with a minimum of 15 years of education Experience (In Years) Minimum 0-2 Years of experience in Business Process Off-shoring, Financial Institutions, Insurance industry Technical Skills Computer navigation skills Excellent Keyboarding and data entry speed Knowledge of Insurance principles in relation to the US Insurance industry is preferred Knowledge about US Culture is preferred Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops Technical Skills: Computer navigation skills Keyboarding and data entry Intermediate knowledge of MS Excel (Data formatting, Understanding of formulas & functions etc), Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills: Data entry skills Coaching and Feedback skills Ability to multi-task and handle high volumes of work in a fast-paced environment Soft Skills (Mandatory): Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft skills (Desired): Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented

Insurance Associate

Not specified

0 - 6 years

INR 2.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements 1. Essential Functions Eligibility Installation executives are responsible for Responsible to create structure setup and maintenance. Required to setup specification in application as per the instruction Responsible to provide timely status to customer Responsible to provide query support to customer issues Responsible to respond to customer inquires Responsible to do implementation of group into the system Primary Internal Interactions AM for the purpose of reporting performance, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance. Quality Compliance Analyst (QCA) for the purpose of feedback and audit. Trainers for the purpose of process training. Associates for handling day-to-day execution of transactions and process activities with respect to the process. Primary External Interactions External interactions are required

Sr. Accounts Associate

Not specified

0 - 9 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Perform a variety of accounting reconciliation functions to report financial information in accurate and timely manner. Follow-up with banks and lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with generally accepted accounting principles and reporting requirements. Produce monthly reconciliation statements. Job Responsibilities 1. Analyze, validate and process transactions as per Desktop procedures (L3 & L4). 2. Reconcile bank to ledger transactions for all accounts. 3. Analyze and research all discrepancies in various applications tools. 4. Investigate and resolve outstanding items. 5. Follow-up with banks and other internal customers for closure of open items and provide back-up for all discrepancies. 6. Prepare basic financial reports. 7. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures. 8. Ensure that the assigned targets are met in accordance with SLA and Internal standards. 9. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. 10. Ensure adherence to established attendance schedules. Knowledge, Skills and Abilities Education Graduate in Accounting / Commerce / Business Administration with at least 15 years of education. Experience Minimum six months of work experience in a related field is required. Experience in Insurance organizations, Banks shall be preferred. Fresher college graduates can be considered. Knowledge and skills (general and technical) Good computer navigation skills Good keyboarding speed Good knowledge of complete MS Office suite Knowledge about the Insurance industry in US Knowledge about US Culture Knowledge of Accounting principles Proficiency in English Communication skills - should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Self-disciplined and result oriented Ability to multi task Ability to work effectively as part of a team

Sr. Manager - Governance & Communications

Not specified

4 - 9 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

As an External Communications Manager, the candidate will be responsible for planning, executing, and managing the organizations external communications strategy, working closely with the Director of Communications and key stakeholders to create timely and engaging content for our external channels. The candidate will be responsible for enhancing our online brand awareness and drive social media strategy and drive web traffic.

Team Leader - Finance

Not specified

2 - 4 years

INR 6.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Position Summary 1. Finance support to the India Technology Centers GSS Organization GTO Finance 2. This resource will work very closely with the GOSC FPA Other teams to ensure that the GOSC Financial goals are being measured, tracked and reported in a timely and accurate manner. He / She will also work closely with Functional and service delivery teams to ensure that all corporate submissions / deliverables are timely and accurate. Job Responsibilities Revenue Management Annual planning cycle / Rolling Forecasts Development annual budgets and monthly rolling forecasts with variance commentary reporting Facilitate the planning cycle calendarization, setup review mechanisms, prepare formats (Excel / PowerPoint / MetLife systems) for consolidation and presentations to Management Monthly Revenue and Billing Management Front end discussions with Service Delivery and Functions to prepare monthly Invoice Raise the monthly invoice to all stakeholders and align with Enterprise systems Partner with central team for all consolidation and monthly variance reporting Expense Management Annual planning cycle / Rolling Forecasts Development annual budgets and monthly rolling forecasts with variance commentary reporting Front end discussions with Service Delivery and Functions to prepare annual budgets and monthly forecast Monthly Performance Ensure all expense variances are accurately reported and in line Business / Management expectations Ensure all Financial information and drivers are tracked for Management reporting Track and report all financial non-financial drivers Periodic variance analysis and reviews working with budget owners. Partner with central team for all consolidation and monthly variance reporting Business performance Analysis Reporting Monthly Financial Performance reviews and reporting pack preparation and circulation for MORs Variance analysis, closure and trending analysis against previous months and budgets support for Corporate submissions Preparing reporting packs and various other adhoc decision support/ review reports and analysis. Facilitate and support any new projects Knowledge, Skills and Abilities Education MBA / CA / CFA Experience Total experience of 2-4 years, with relevant experience of 3 years. Knowledge and skills (general and technical) Strong analytical skills and problem-solving skills Strong experience on consolidation and reporting for Corporate stakeholders Should have skills to analyze data and provide inputs on trends, patterns, etc. which will be useful to the business Good written and oral communication skills Strong understanding and comprehension of the English language Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment Demonstrate ability to work independently and in a team environment Self-disciplined and results oriented Other Requirements (licenses, certifications, specialized training - if required)

Unit Mgr- Governance & Planning

Not specified

3 - 7 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Graphic Designer, Video Editor, and content writer who can create visually compelling designs and engaging video and written content that effectively communicates messages, enhances brand identities, and captures the attention of target audiences. This role requires the candidate to collaborate with stakeholders and other members of the communications team to conceptualize and storyboard, design, and edit graphics and videos for various channels. An ideal candidate should have knowledge of the latest designs and software; should be a team player; and a good communicator and wordsmith, with the ability to take directions from written or spoken ideas and translate them into captivating designs that connect.

Senior Data Scientist

Not specified

8 - 13 years

INR 45.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Position Summary We are looking for highly motivated and enthusiastic individuals looking to build a career in the field of data science and analytics, to be a part of the data science team and work with amazing peer group that truly values data-driven decisions. GARC will deliver data driven decisions across all critical business functions such as customer engagement, distribution, underwriting, claims operations, risk management, products and tackle hard, open-ended problems. The position is required to deliver on data science projects under the guidance of Data Scientists and Sr. Data Scientists. Superior problem-solving ability, curiosity, strong coding mindset and attention to detail are the key success factors. Associate Data Scientists are the future of our Analytics Community. We are looking for the smartest folks with insatiable curiosity. Job Responsibilities 5-8 years of experience in insurance analytics, data science or similar function Expert-level proficiency in at least one statistical tool language (R, Python) with a strong preference towards Python with excellent debugging skills Experience with Big Data platforms - Hadoop (Hive, Pig, Map Reduce, HQL)/Spark/H2O-Linux environment Strong conceptual understanding of machine learning algorithms including linear regressions, classification algorithms, time series techniques, topic modeling etc. Good written, oral communication with ability to communicate effectively with stakeholders Basic to mid-level understanding of the insurance risk selection, underwriting practices and experience in analyzing the insurance portfolios is a plus Mentoring skills are considered as a plus Experience in Big Data technologies like Azure, AWS and advanced analytics concepts like Simulation, Deep Learning etc. are considered as a plus Bachelor s degree in a quantitative field required; Masters or PHD preferred Knowledge, Skills and Abilities Education 5-8 years of experience in insurance analytics, data science or similar function Experience Work with Lead Data Scientist to translate given business problem into analytical use-cases with defined outcomes Collaborate with Data Scientists to develop, implement and test most appropriate algorithms for a given use-case; be able to review the work of data scientists and provide guidance Translate statistical analysis to insights and recommendations and work with Data Engineers to automate / production Alize them Ensure coding standards as well as designing standards to ensure reusability Drive innovation by enhancing existing solutions and designing new ones Build collaboration and awareness in the global analytics community

Director - Governance & Risk

Not specified

5 - 11 years

INR 25.0 - 31.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements T

Manager - Risk

Not specified

11 - 17 years

INR 20.0 - 23.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Job Description - BCP, Crisis Management Position Title Manager Function, Responsibility Level Manager Reports to SDL/ Director Assistant Manager Name NA Span of Control 0-1 Location - MetLife GOSC Business Type: Business Complexity: Basic Function: As a Business Continuity, Crisis Management and Disaster Recovery (BCDR) Specialist, you will play a crucial role in developing, maintaining, and implementing program for MetLife. This position will focus on building, testing, and improving our business continuity plans and disaster recovery capabilities. You ll work with cross-functional teams to ensure that our critical functions are resilient and can withstand potential disruptions. In this role, you ll be responsible for conducting risk assessments, leading testing exercises, and driving the continuous improvement of our BCP practices, making sure that MetLife can respond to and recover from potential disruptions quickly and effectively. This is a hands-on role where you ll balance strategic planning with tactical execution, and collaborate with global teams to ensure a seamless response to potential crises. Reporting directly to the Service Delivery Leader/ Director of Business Continuity and Disaster Recovery, this is a high-impact role in MetLife growing BCP organization. Responsibilities Business Continuity Planning (BCP) Development: Create, document, and update business continuity plans (BCPs) for all business functions Work closely with department leaders to align BCPs with business objectives, regulatory requirements, and best practices. Work on Techn Risk Assessment and Business Impact Analysis (BIA): Conduct regular risk assessments and business impact analyses to identify potential threats and vulnerabilities to MetLife operations. Evaluate the financial, operational, and reputational impact of potential disruptions. Incident Response and Crisis Management: Serve as a key stakeholder in the development of incident response plans, ensuring that all critical functions are prepared for swift recovery. Lead/ Participate in crisis management exercises and tabletop simulations to train staff and assess our readiness. Regulatory Compliance and Audit Support: Ensure compliance with industry regulations and standards, including ISO 22301, SOC 2, DORA and GDPR Support internal and external audits by maintaining accurate documentation and reporting on BCDR initiatives. Continuous Improvement and Innovation: Stay current on trends and emerging technologies in business continuity and disaster recovery. Disaster Recovery (DR) Strategy and Execution: There may be requirement to Design, implement, and maintain disaster recovery strategies for our IT infrastructure and cloud-based services (e.g., AWS, Azure). Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness Continuously refine and enhance MetLife BCP strategy based on lessons learned from testing, real incidents, and industry developments. Competencies Skills: Minimum Qualifications: Bachelor s degree in information technology, BCP, Risk Management, or a related field. 7+ years of experience in business continuity, disaster recovery, risk management, or a related field. Strong knowledge of business continuity standards (e.g., ISO 22301, NIST, DORA) and disaster recovery best practices. Experience with cloud platforms (AWS, Azure) and virtualization technologies. Preferred Qualifications: Professional certifications such as Certified Business Continuity Professional (CBCP), ISO 22301 Lead Auditor/Implementer, or CISSP Experience working within a SaaS or tech-driven environment. Ability to lead disaster recovery testing exercises and business continuity plan reviews. Soft Skills: Excellent communication and collaboration skills, with the ability to influence and coordinate across cross-functional teams. Strong analytical and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment with a proactive and flexible approach to work. Work Experience : 10 yrs + of work experience in BCP, Data Privacy, Operations Risk, Corporate Ethics and Compliance.

Manager - Risk

Not specified

11 - 17 years

INR 20.0 - 23.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Job Description - Data Privacy, Ops Risk Function, Responsibility Level Manager Span of Control 0-1 Basic Function: Data Privacy and Enterprise Risk Management As an Risk Manager, you will be part of the India Risk function and would be responsible for providing oversight and risk advice from second line perspective to India Business on Data Privacy and Non-Financial Risk (NFR) matters. This role would assist in relaying the MetLife Enterprise framework to India Branch and oversee the application of and ongoing changes. Including the quality, transparency and accuracy Data Privacy, Non-financial risk information and the effectiveness of risk mitigation activities. Resource will also be accountable for: Oversight, review, and challenge of day-to-day Privacy Incidences, Assessments, Non-financial risk management, reporting and governance. Oversight, review Data Privacy and challenge of risks in change management initiatives executed by or impacting MetLife Exercising the voice risk on matters impacting the Data Privacy and Non-financial risk of the branch Role-modelling MetLife Data Privacy , Ops risk culture principles and Non-financial risk operating model Support the successful delivery, active review and challenge implementation activities in line with policies and practices Establish, implement, operate, monitor, review, maintain and improve Data Privacy, Ops Risk practices Take corrective and preventive actions, based on Governance structure Privacy - Comply with legal requirements and avoid breaches of any law, statutory, regulatory or contractual obligations and any other applicable security requirements Technology Services - Data Privacy Concepts Guide for appropriate security controls for information systems and lead implementation of cost-effective and risk-based information security programs Safeguard sensitive data Good understanding of US Privacy practices, GDPR, DPDPA Have strong understanding/ experience in technology services Incidence Management practices Policy governance Experience in Privacy Assessments Enterprise Risk Management, Compliance Technology Services - Enterprise Risk Management Provide operational and compliance risk advice to the Business - being the primary contact for relevant Business Unit management on all risk matters Contribute to cost effective, seamless and robust operations through robust management and embedding of the MetLife Operational Risk Framework Support the business operations in effective management of operational risk by embedding a culture where risk is everyone s responsibility Rollout periodic training of risk and compliance toolkits across the business area Identify and recommend solutions to current and potential Operational threats to business areas Ensure that control gaps are identified, assessed for materiality, treatments are implemented and tracked Lead effective implementation of risk and compliance initiatives Engage Senior Management and stakeholders to ensure appropriate Management oversight is achieved to create appropriate awareness around operational risk Align risk appetite and strategy with Risk Framework deployment and Enhance risk response decisions Reduce operational surprises and losses Identifying and managing multiple and cross-enterprise risks Direct and control the organization about risk management Improve the identification of opportunities and threats Improve stakeholder confidence and trust Enhance health and safety performance, as well as environmental protection Identify potential problems before they occur so that risk handling activities can be planned and invoked as needed to mitigate adverse impacts on achieving objectives Conflict of Interest, Enterprise Compliance Office Work closely with cross functional teams like IT, Operations, and other enabling partners: Partner with IT to design, reengineer sustain data privacy practices Guide IT to plan, establish, implement, operate, monitor, review, maintain and improve Service Management System (SMS) Review the technology, management systems, Ops processes, roles, activities, vendors and suppliers used in the delivery of services Bridge the gap between control requirements, technical issues and business risks Assurance / Audit Manage audit programs including establishing the audit programme objectives, establishing the audit programme, implementing the audit programme, monitoring the audit program, reviewing and improving the audit programme Conduct systematic and independent audits for obtaining audit evidences and evaluating them objectively to determine the extent to which the audit criteria are fulfilled including Initiating the audit, Preparing audit activities, Conducting the audit activities, Preparing and distributing the audit report, Completing the audit and Conducting audit follow-up Facilitate corporate and external audits Competencies Skills: Individuals with Functional Certifications around Data Privacy and Operational Risk from reliable certifying body with proven track record Strong People Leader with proven people skills Strong communication and presentation skills; Ability to articulate and influence clients / customers is a critical requirement Should be capable of building and sustaining strong relationships with his / her own team , International Clients and Service Partners Work Experience : 10 yrs + of work experience in Data Privacy, Operations Risk, Corporate Ethics and Compliance.

Data Scientist

Not specified

8 - 13 years

INR 45.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements GOSC- GG10- Data Scientist (IC) Position Title: Senior Data Scientist (IC) Function, Responsibility Level: Reports to (Responsibility Level): GG13 Director Data science or GG12 Lead Data Scientist Supervises: Location: Hyderabad/Noida Global Grade: 10 Cost Center (85 series): #### Complexity: PID/s Load Mapping: Position Summary Continuing with the tradition of innovation, MetLife, as part of its Data and Analytics function, has established a Data and Analytics (DnA) center in India. The setup of DnA center is a key multi-year strategic initiative focused on scaling business solutions using AI, data science, data governance, data engineering, business intelligence, agile project management capabilities, enabling more cost-effective analytics operating model and increasing AI maturity across the MetLife global community. Role Value Proposition: We are looking for you: high performing data and analytics professional - driven by passion and purpose, to drive quality standards and support end-to-end development of actionable, high-impact AI solutions for MetLife s enterprise functions and lines of businesses across markets. This position requires hands-on experience of developing an end-to-end Machine Learning/AI solution that can be leveraged for maximum business impact through on prem /cloud in both real time and batch mode depending upon business requirements. The role would collaborate with multiple stakeholders under the guidance of Lead/Director Data scientists to develop robust, stable, and scalable advanced analytics/machine learning solutions leveraging new age methodologies/techniques. Superior problem-solving ability, curiosity, strong coding skills and attention to detail are the key success factors. Job Responsibilities Hands on development and implementation of AI/ generative AI models algorithms to solve complex problems and drive innovation across organization. Collaborate with Lead Data Scientist/AI product owner to translate given business problem into analytical use-cases with defined outcomes. Perform data exploration, machine learning models development active collaboration with cross functional teams Contribute to the implementation of AI solutions to deliver business impact with focus on value, success criteria alignment, scalability, and operationalization. Drive best practices throughout development process, efficient coding and publish learnings/feedback for continuous learning. Drive innovation within teams, by enhancing existing solutions and designing new ones. Knowledge, Skills, and Abilities Education Bachelor s/master s degree in an information technology/computer science or relevant domain Experience Technology Skills 3-5 years of hands-on experience in Analytics, data science or similar function Strong hands-on proficiency in any of Data Science technologies i.e., Python, PySpark, , R have experience in machine learning libraries frameworks such as TensorFlow, PyTorch, or Keras. Strong hands-on expertise in traditional as well as modern statistical ML techniques like regression, support vector machines, Regularization, Boosting, Random Forests other ensemble methods. Good Understanding of NLP models using: Nltk, spacy, Word 2 Vec , BERT etc. Experience in technologies like Azure, AWS, and advanced analytics concepts like Simulation, Deep Learning etc. are considered as a plus. Ability to meet deadlines for product deliverables in a timely, proactive, and entrepreneurial manner. General Management skills: Analytical and problem-solving skills to ideate. Excellent written and verbal communication skills; ability to discuss technical issues with peers, business stakeholders and senior management. Strong conceptual and creative problem-solving skills; ability to learn new and complex concepts quickly. Working Relationships Internal Contacts (And purpose of relationship): MetLife GTO Engineering, Digital Office and Global Data and analytics Business GOSC Leadership External Contacts (And purpose of relationship) - If Applicable Vendors Consultants

Assistant Manager

Not specified

4 - 5 years

INR 17.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Job Description: Assistant Manager Roles Responsibilities: - Defines objectives by analyzing user requirements, system features and functionality - Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests - Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information systems - Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms - Supports users by developing documentation and assistance tools - Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization - Technical Management - Technical Understanding - Analyzing Information - Informing Others, - Staffing, - Problem Solving Skill Set 4-5 years of experience of development in Web application Must have worked on projects with Angular 2 and .NET MVC and .Net Core Extensive knowledge of working on Angular-.NET MVC framework Extensive experience in SQL server programming, triggers and scheduling job Expert in Web API development Must have experience in managing AzDO Pipelines Must have done technical project management of 2-3 projects at one time. Strong background in Object Oriented Programming / Analysis and Design concepts, Design Patterns, and Software Development Life Cycle Creating self-contained, reusable, and testable modules and components Should have experience of development. Experience of support and maintenance will not be considered. Added Advantage/Personal Attributes - Excellent communicator team-worker with ability to achieve results through shared initiatives - Self -motivated able to work autonomously - Diligent, punctual and dependable - Able to deliver reliable, consistent and quality outputs - Should be able to work with remote manager

Assistant Manager - Finance

Not specified

4 - 12 years

INR 10.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements T

Associate Data Scientist

Not specified

1 - 4 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Job Description of the role to be added

AVP - Product Development Engineering

Not specified

5 - 11 years

INR 27.5 - 33.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Assistant Vice President - Product Development Engineering

Team Leader - IT

Not specified

2 - 10 years

INR 13.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Description and Requirements Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA s Hands on experience required on: Network (Cisco): Hardware - C9410/C9300/C6500/C4500 series switches C8200/ISR 4451/ASR 1001 series routers Copper fiber modules/cards Meraki Cisco Access Point C4800/C3800/MR56/9166 Software - Good exposure on Routing and switching concepts: Routing - BGP, EIGPR, MPLS, static, policy based routing Switching - VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring Network/Protocol - Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard - Solarwind and Kiwi Syslog Meraki dashboard / DNAC Cabling - Copper/Fiber Standards - E1/T1/DS3/E3/OC3 Represent IT during Enterprise wide meetings and in crisis situation L3 Escalation point for Network and Voice issues (Software/Hardware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual s to budget, processing of vendor s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Hyderabad Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India ( Hyd) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network voice performance, including accountability for problem identification and escalation

AVP, Product Development Engineering

Not specified

18 - 20 years

INR 30.0 - 37.5 Lacs P.A.

Work from Office

Full Time

Dive corporate technology strategy and digital transformation initiatives Maintain hands-on involvement in critical technical decisions and architecture reviews. Lead and manage the Technology teams based in India to deliver software, infrastructure and architecture related deliverables that meets the requirements of the Business for MetLife Corporate Functions. Build up Strategic and Technical relationship with all senior Leadership to drive the Technology vision and goals. Develop multi-year technology roadmaps aligned with corporate business objectives Responsible for leading and managing deliver across high priority initiatives, collaborating with technology and business to ensure services are being delivered per agreed expectations and proactively drive continuous service improvements. Thought leadership transformation recommendations in business application software solution on various MetLife products. Recruit, coach and nurture a team that is consistently over performing and delivering business and technology objectives. Drive change management and culture change by adhering to and evangelizing MetLife values and behaviors. Accountable for providing day-to-day leadership and management of the resources based in India (employees and partner resources) to ensure high engagement (MyVoice or equivalent) Drive innovation and continuous improvement in the product development process by leveraging agile methodologies and industry best practices and standards. Ensure the successful delivery of high-quality projects while adhering to established governance frameworks and both external and internal compliance requirements. Create a diverse and inclusive team in India. Accountable for driving the positioning of MetLife as an employer of choice for technologists. Accountable and responsible for effective financial management, planning and monitoring of the teams based in India. Technology Transformation (Changing the Way We Work) Drive the multi-year technology transformation agenda focusing on changing the way technology work (Developers, Production SRE, QA) Deliver on the commitments for the transformation by working with the teams both in India and the US, including DevOps implementation, production observability and production stabilization, removing of toil and increasing the quality of software deliveries through increased coverage of testing, including automated testing. leverage of AI to improve developer productivity to achieve the target productivity goals and transform the way we work Establish robust patterns to scale the transformation across all teams Working with tech partners e.g. Microsoft to bring the best of the products to MetLife Education A Bachelors/masters degree in computer science or equivalent Engineering degree. Required qualifications Proven experience managing enterprise-wide systems (ex: ERP, CRM, HRIS) 10+ years leading large-scale technology organizations (150-200 people) Minimum 18-20 years working experience in leading software applications delivery in a mission critical and highly regulated environments Strong technical background with hands-on system architecture experience Track record of successful digital transformation initiatives Partnership with multiple stakeholders across different countries to deliver software products Engagement of external ecosystems partners to enable the teams as necessary and relevant Great communicator and leader who can engage employees, stakeholders proactively Passion for driving transformation (culture technology) Technical expertise Application development and delivery in diverse technology platforms including Java, .NET, COTS platforms, and others. Cloud / Data / DevSecOps/ AI domain expertise Experience with cloud platforms (AWS/Azure/GCP) Microsoft Azure stack, GitHub CoPilot, OpenAI or equivalent, Azure DevOps, API

Team Leader - Procurement

Not specified

9 - 10 years

INR 6.0 - 7.0 Lacs P.A.

Work from Office

Full Time

This position is responsible for managing Non-IT (e.g. HR, CRE, Finance and Other categories) Procurement activities across MGCC sites in India in-line with MetLife in-country and Global Procurement Policy Procedures and should be enriched with Market Intelligence and be the face for internal customer and vendors. The incumbent should have knowledge of Procurement activities with Non-IT (HR, CRE, Finance and Other categories) commodities/services as a specialization. Business principles such as purchasing, sourcing, business/contract law. Cost-effective procurement/contracting of products and services while achieving or exceeding customer and business requirements. Identifying opportunities for the MGCC functions to add value through interactions with the supply market. Essential Technical Skills Required Experience in procurement with strong domain knowledge and background of Non-IT (HR, CRE, Finance and Other categories) procurements . Policies Procedures : Ensuring adherence to Procurement policy and processes. Audits : Assist in internal and external procurement audits. Reporting : Ability to create procurement reports (Excel/ PowerPoint) as per management needs and support in systems maintenance/ automation. Knowledge of business principles such as purchasing, sourcing, business/contract law. Working knowledge of GST, MSME, etc law required to be used in conducting Sourcing/Procurement. Other Skills Required Strong vendor relationship management. Exposure of working in ERP environment, prior Ariba PeopleSoft experience will be preferred. Strong analytical skill in commercials comparisons, MS excel and MS PowerPoint. Strong integrity checks on past assignments and ability to get work done in strained situations. Frequent contacts with internal/external customers / vendors. Strong interpersonal, oral/presentation, computer, writing skills to conduct daily activities. Strong focus on customer service and management.

SDL_Operational Risk (Indian Risk/Enterprise Risk/Compliance )

Not specified

15 - 20 years

INR 30.0 - 45.0 Lacs P.A.

Hybrid

Full Time

Basic Function:Enterprise Risk ManagementAs an Risk Manager, you will be part of the India Risk function and would be responsible for providing oversight and risk advice from second line perspective to India Business on Non-Financial Risk (NFR) matters. This role would assist in relaying the MetLife Enterprise framework to India Branch and oversee the application of and ongoing changes. Including the quality, transparency and accuracy Non-financial risk information and the effectiveness of risk mitigation activities. This position is responsible for overseeing and managing companys Enterprise Risk Management, implementation, policies & and compliance efforts. This role involves ensuring that the organization complies with applicable data protection laws and regulations, safeguarding sensitive information, and promoting a culture of data privacy and security across all defined areasEstablish, implement, operate, monitor, review, maintain and improve NFRM practicesTest Controls/ mitigation put in place to manage riskShould have experience in managing Operational Risk for Technology services/ areasTake corrective and preventive actions, based on Governance structureEnterprise Risk Management, ComplianceManage Ops Risk for Technology Area within MetLife GCCAlign risk appetite and strategy with Risk Framework deployment and Enhance risk response decisionsReduce operational surprises and lossesIdentifying and managing multiple and cross-enterprise risksDirect and control the organization with regard to risk managementImprove the identification of opportunities and threatsImprove stakeholder confidence and trustEnhance health and safety performance, as well as environmental protectionImprove loss prevention and incident managementImprove organizational resilienceIdentify potential problems before they occur so that risk handling activities can be planned and invoked as needed to mitigate adverse impacts on achieving objectivesConflict of Interest, Enterprise Compliance OfficeInformation TechnologyReview the technology, management systems, processes, roles, activities, vendors and suppliers used in the delivery of IT servicesGuide IT Operations team to to plan, establish, implement, operate, monitor, review, maintain and improve Service Management System (SMS)Partner with IT to design, reengineer & sustain data privacy practicesBridge the gap between control requirements, technical issues and business risksAssurance / AuditManage audit programs including establishing the audit programme objectives, establishing the audit programme, implementing the audit programme, monitoring the audit program, reviewing and improving the audit programmeConduct systematic and independent audits for obtaining audit evidences and evaluating them objectively to determine the extent to which the audit criteria are fulfilled including Initiating the audit, Preparing audit activities, Conducting the audit activities, Preparing and distributing the audit report, Completing the audit and Conducting audit follow-upFacilitate corporate and external auditsCompetencies & Skills:Individuals with Functional Certifications around Operational Risk from reliable certifying body with proven track recordStrong People Leader with proven people skillsStrong communication and presentation skills; Ability to articulate and influence clients / customers is a critical requirementShould be capable of building and sustaining strong relationships with his / her own team , International Clients and Service PartnersWork Experience : ~15 yrs of work experience in Operations Risk Area, Corporate Ethics and Compliance.

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Insurance and Financial Services

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