We re looking for a sharp, data-driven Analyst to join the Founder s Office. This role sits at the intersection of product, growth, and operations helping us decode data, uncover insights, and drive smarter decisions across the board. What we re looking for: Strong analytical skills with the ability to work across diverse datasets (product usage, marketing funnels, sales pipelines, operational metrics). Proficient in tools like Excel, Zoho Analytics, BI dashboards, and Salesforce. Able to translate data into actionable insights and strategic recommendations for business owners. Understands how different functions interact e.g., how product changes affect sales or how marketing campaigns tie back to user behavior. Tech background with a solid grasp of how digital systems and processes work. Excellent communication skills both in presenting data and collaborating across functions.
We are looking for a motivated Scrum Intern to support our Agile teams in delivering high-quality software products. As a Scrum Intern, you will assist the Scrum Master and development team in executing agile ceremonies, tracking progress, and ensuring smooth sprint execution. Key Responsibilities: Assist in organizing and facilitating Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives). Help maintain Jira or other agile tools with updated user stories and sprint tasks. Support backlog refinement and sprint tracking activities. Prepare and share basic sprint reports and team metrics. Collaborate with cross-functional team members and stakeholders. Requirements : Basic understanding of Agile and Scrum frameworks. Strong communication and organizational skills. Eagerness to learn and contribute in a fast-paced environment. Familiarity with tools like Jira or Trello is a plus.
Role Overview As a Management Trainee - Strategic Account Growth , you will play a key role in nurturing and expanding relationships with existing clients. This position is ideal for individuals looking to build a career in strategic account management, business growth, and customer success within the SaaS domain. You will work closely with senior team members to learn how to drive revenue growth through account expansion, ensure client satisfaction, and deliver continuous value throughout the customer lifecycle. Key Responsibilities Strategic Growth Initiatives Learn to identify upsell and cross-sell opportunities within existing accounts. Assist in building customer success plans aligned with business value and usage data. Support in tracking revenue expansion and retention metrics across accounts. Data-Driven Insights & Collaboration Analyze product usage data to identify patterns, opportunities, and risks. Coordinate with internal teams (Sales, Product, Marketing, and Support) to deliver integrated solutions. Contribute to feedback loops that improve client outcomes and influence product development. Customer Advocacy Help facilitate case studies, testimonials, and customer stories. Promote engagement through client surveys and customer advocacy campaigns. What We re Looking For MBA graduate from a Tier 2 or Tier 3 college (freshers or up to 2 years of experience). Strong communication, problem-solving, and stakeholder management skills. Analytical mindset with an interest in customer experience and SaaS products. Ability to multitask, learn quickly, and take initiative in a fast-paced environment. Immediate availability to join by 9th June 2025 . Key Metrics Youll Contribute To Upsell and cross-sell pipeline generation Account health and retention support Customer satisfaction (CSAT) & advocacy metrics Why Join Kapture CX? Work with a high-growth SaaS company serving global enterprise clients Gain hands-on experience in account strategy, customer growth, and business planning Mentorship and learning opportunities across teams Fast-track career progression in customer success and strategic partnerships
We are looking for a result-oriented individual who can bring operational excellence and global standards to the hiring process as Kapture plans to scale up exponentially. This individual will play the role of a brand ambassador for Kapture who can attract quality talent to the organization. Roles and responsibilities for this individual range through attracting, identifying, and hiring top talent to support Kapture s success. You will source candidates through various channels, screen resumes, conduct interviews, and own the entire recruitment process. Responsibilities: Partner with hiring managers to understand their staffing needs and develop recruitment strategies Source candidates through various channels, including job boards, social media, networking events, and employee referrals Review resumes and applications to identify qualified candidates Conduct phone screens and interviews to assess candidate qualifications and fit for the position Coordinate and schedule interviews with hiring managers and candidates Manage the offer process, including negotiating salary and benefits packages Maintain candidate databases and track recruitment metrics Collaborate with HR team to ensure a positive candidate experience throughout the recruitment process Stay up-to-date on industry trends and best practices in recruitment and talent acquisition Requirements: Bachelors degree in Human Resources, Business Administration, or related field 1 or 2 years of proven experience as a Recruiter or similar role Strong understanding of recruitment processes and best practices Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Proficiency in Keka Hire or other recruitment software will be a plus Experience with sourcing techniques and tools, including social media and networking
Company Overview : Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Its a cloud CRM that s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet all the endless demands of customers. Kapture is the preferred choice of leading brands, including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support . Position Overview : We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction . Roles & Responsibilities: Accountable and responsible for the end-to-end delivery of CRM Implementation for various clients Ensure that the business needs are clearly understood and the technology implemented meets the needs and expectations of the business. Lead project execution and coordination efforts to ensure projects are completed on schedule and within budget. Develop project documentation -e.g. BRD, SOW, project plan, and resource plan. Ensure resources assigned to projects are meeting deadlines and focused on the project activities. Escalate issues, risks, and decisions to EM or other stakeholders as necessary and develop mitigating actions. Monitor progress and status of deliverables. Review projects for completeness of thought and consistency of approach and interface. Ensure standards, procedures, and methodologies in the delivery life cycle are followed. Communicate development and production status and issues to EM. Prepare overall project schedule, milestones, tasks, and estimates. External customer interaction - worked with multiple customers with periodic follow-ups Requirements: Minimum 5 to 8 years of experience in handling projects for implementation of ticketing platforms (required). Minimum Qualification should be B.E. or B.Tech. Engineering in computers would be preferred. Candidates with prior experience in software implementation are preferred. Project Management certificates like PMP, CSM, PRINCE2 would be preferred. Candidate with techno functional experience would be an advantage CRM/ERP/ServiceDesk implementation experience in B2C/B2B SAAS Software will be an added advantage Should be proficient in project and bug tracking tools like Jira. Should be Process oriented. Ability to work with deadlines Should have Very Good Communication and relationship building skills Should have Very good skills in problem solving, planning, estimating and documentation. Should be a Very organized professional with a great timeline and owner/ task management capabilities Should be able to understand client requirements clearly, articulate, document and communicate the same to internal teams. Work in sync with tech and non tech teams Basic understanding of technology including APIs , different types of platforms etc
Associate Project Manager Implementation 1-4 years FullTime Bangalore About Company: We are a leading Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Its a cloud CRM that s more than just a help desk designed to meet the needs of any industry. We believe that daily Customer operations should be made simple and efficient to meet up with all the endless demands of customers. Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds,Jio, Phillips, Prestige and many others to build a world- class customer support ecosystem. Kapture CX is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 1000+ businesses globally to automate their sales and support. Roles & Responsibilities Accountable and responsible for the end-to-end delivery of CRM Implementation for various clients Ensure that the business needs are clearly understood and the technology implemented meets the needs and expectations of the business. Lead project execution and coordination efforts to ensure projects are completed on schedule and within budget. Develop project documentation -e.g. BRD, SOW, project plan, and resource plan. Ensure resources assigned to projects are meeting deadlines and focused on the project activities. Escalate issues, risks, and decisions to EM or other stakeholders as necessary and develop mitigating actions. Monitor progress and status of deliverables. Review projects for completeness of thought and consistency of approach and interface. Ensure standards, procedures, and methodologies in the delivery life cycle are followed. Communicate development and production status and issues to EM. Prepare overall project schedule, milestones, tasks, and estimates. External customer interaction - worked with multiple customers with periodic follow-ups Requirements: 0-2 years of experience in handling projects for implementation of ticketing platforms (required). Minimum Qualification should be B.E. or B.Tech. Engineering in computers would be preferred. Candidates with prior experience in software implementation are preferred. Project Management certifications like PMP, CSM, PRINCE2 would be preferred. Candidate with techno functional experience would be an advantage CRM/ERP/ServiceDesk implementation experience in B2C/B2B SAAS Software will be an added advantage Should be proficient in project and bug tracking tools like Jira. Should be Process oriented. Ability to work with deadlines Should have Very Good Communication and relationship building skills Should have Very good skills in problem solving, planning, estimating and documentation Should be a Very organized professional with a great timeline and owner/ task management capabilities Should be able to understand client requirements clearly, articulate, document and communicate the same to internal teams. Work in sync with tech and non tech teams Basic understanding of technology including APIs , different types of platforms etc
Company Overview : Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Its a cloud CRM that s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet all the endless demands of customers. Kapture is the preferred choice of leading brands, including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support. Position Overview: We are seeking an experienced and dynamic Senior Technical Project Manager to lead and manage complex implementation projects. This position demands a highly experienced individual with a strong background in project management, team leadership, and client engagement. The successful candidate will be instrumental in delivering project excellence, exceeding client expectations, and motivating their team to perform at the highest level. Key Responsibilities: 1. Project Leadership: Take full ownership of assigned projects, ensuring their successful execution from initiation to delivery. Act as the primary point of contact for customers, steering project discussions and managing expectations. Forefront the development and implementation for solutions, ensuring alignment with client requirements and business objectives. Maintain a project tracker (JIRA, G-sheet, Cogniz, Asana) for each of the projects and proactively escalate for leadership intervention 2. Team Management: Lead, mentor, and manage a team of project managers, liaison with developers, QA, and other stakeholders involved for a project delivery. Foster a collaborative and results-driven team environment, promoting accountability and professional growth. Monitor team performance and provide constructive feedback to ensure project milestones are met. Track team s project trackers and daily scrum meetings to ensure timely delivery. Ensure JIRA adherence 3. Stakeholder Engagement: Conduct regular status meetings and act as the bridge between technical teams and business stakeholders. Collaborate with cross-functional teams to resolve challenges and streamline workflows. Maintain proactive communication with customers, addressing concerns and identifying areas for improvement. 4. Business Reviews and Reporting: Develop and execute weekly and monthly business review (WBR/MBR) plans with clients. Prepare and present project performance reports, highlighting successes, challenges, and actionable insights. Drive discussions to align on future goals and priorities during reviews. 5. Risk Management and Problem Solving: Identify project risks and implement mitigation strategies to ensure smooth delivery. Troubleshoot technical and operational issues, ensuring quick resolution to maintain project timelines. 6. Process Optimization: Implement industry best practices to improve project management workflows. Innovate processes to enhance the efficiency and effectiveness of project execution. Ensure adherence to SLAs and compliance standards in all project activities. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 8+ years of experience in project management, with at least 3 years in a senior/team handling role. Proven track record of managing and delivering multiple, high-impact technical projects on time. Strong team handling experience with a focus on mentoring and skill development. Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Experience in conducting business reviews and client presentations. Proficiency in project management tools such as Jira, Asana, or MS Project. Certifications like PMP, Scrum Master, or equivalent are a plus.
About Company: We are a leading Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Its a cloud CRM that s more than just a help desk designed to meet the needs of any industry. We believe that daily Customer operations should be made simple and efficient to meet up with all the endless demands of customers. Kapture is the preferred choice of leading brands including Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds,Jio, Phillips, Prestige and many others to build a world- class customer support ecosystem. Kapture CX is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 1000+ businesses globally to automate their sales and support. Roles & Responsibilities : Generate new leads, identify and contact decision-makers, and screen potential business opportunities. Prior experience in working the prospecting tools like sales navigator, crunch base, zoominfo and other data extraction tools like signalhire, lusha, apollo, easyleadz etc. Coordinate & help pre-sales team to schedule meetings with an emphasis on high-quality leads. Ability to write great sales emails. Extremely active on Linkedin and other b2b channels Identify trends & customer needs, building a short/medium/long-term pipeline along with a pre-sales team. Maintaining & updating existing customer databases. Collaborate with sales teams in gaining a complete understanding of specific goals, objectives & audiences. Work with pre-sales executives and research analysts to generate qualified leads for the sales team. Experience in Software Sales (B2B) is a prerequisite. Skills & Qualifications: Exemplary Communication skills. Admirable written & interpersonal skills.
As a Technical Account Manager , you will be the go-to technical advisor and problem-solver for our clients, ensuring their success in using Kapture s platform. You will be responsible for managing complex technical issues, implementing solutions, and providing world-class customer service. You will work closely with both internal teams and clients to maintain a high level of customer satisfaction and build long-lasting relationships. This role requires a combination of technical expertise, communication skills, and the ability to manage multiple priorities. Key Responsibilities: 1) Client Onboarding & Integration Support: Provide expert guidance and hands-on support during client onboarding to ensure a smooth integration with Kapture s platform. Collaborate with clients to understand their technical requirements and recommend tailored solutions to address their business needs. Lead API integrations, leveraging tools like Postman , cURL , and JSON payloads to ensure seamless system interactions. 2) Technical Support & Troubleshooting: Act as the primary point of contact for technical queries, issues, and escalations from clients. Investigate and resolve technical issues quickly, working with internal engineering and product teams to provide timely solutions. Utilize tools like Kafka (event streaming), Grafana (performance monitoring), and Sentry (error tracking) to diagnose and address technical problems proactively. 3) Client Relationship Management: Build strong, trusted relationships with clients, acting as their advocate within Kapture. Provide regular updates and technical insights to clients, ensuring they are informed about the platforms features, updates, and improvements. Manage ongoing client communication, keeping clients satisfied and ensuring their technical needs are met consistently. 4) Proactive Technical Strategy & Optimization: Identify opportunities to optimize client processes through Kapture s solutions, offering technical recommendations for improvements. Conduct periodic health checks and performance reviews to ensure clients are fully leveraging the platform s capabilities. Develop and deliver tailored strategies to ensure clients achieve maximum ROI on their investment in Kapture s platform. 5) Collaboration & Cross-Functional Support: Collaborate with Sales, Product, Engineering, and Support teams to ensure alignment and smooth delivery of technical solutions. Provide technical insights and feedback to the product team to influence the development of new features and enhancements. Assist in the creation and refinement of technical documentation, including troubleshooting guides, best practices, and knowledge base articles. 6) Documentation & Reporting: Maintain accurate and detailed records of client interactions, technical issues, and resolutions. Prepare regular reports on client health, open issues, and overall satisfaction, providing leadership with valuable insights into account status. Document Root Cause Analyses (RCAs) for significant incidents and ensure that corrective actions are tracked and implemented. What you'll Need in Your Toolkit: API Integration Expertise: Hands-on experience with API integrations using tools such as Postman , cURL , and working with JSON payloads . Error Debugging Skills: Strong diagnostic skills to inspect logs, trace errors, and implement fixes quickly using advanced tools and techniques. Tech Stack Proficiency: Experience with technologies like Kafka (for event streaming), Grafana (for performance monitoring), Sentry (for error tracking), and similar tools to optimize and resolve technical challenges. Excellent Client Management Skills: Proven ability to build relationships, manage client expectations, and communicate technical concepts to both technical and non-technical stakeholders. Problem-Solving Aptitude: Ability to identify the root cause of issues and implement effective solutions, ensuring the success and satisfaction of clients. CRM Expertise (Bonus): Familiarity with CRM systems (Salesforce, HubSpot, etc), particularly in handling customer data and processes. Database Knowledge (Bonus): Experience with SQL/NoSQL databases , including writing and optimizing queries, as we'll as understanding data structure and flow. Chatbot & Automation Experience (Bonus): Familiarity with chatbot technologies and AI-driven automation to enhance the client experience. Documentation Skills: Ability to document technical issues, solutions, and root cause analyses (RCAs) clearly and concisely. Who You Are: Client-Centric: You are passionate about helping clients solve their technical challenges and ensuring their success with the Kapture platform. Technically Proficient: You have a strong technical background and can seamlessly translate complex technical problems into actionable solutions. Effective Communicator: You are an excellent communicator, able to explain technical concepts clearly to both technical and non-technical audiences. Collaborative: You work we'll with cross-functional teams and are comfortable working in a fast-paced, dynamic environment. Proactive: You anticipate client needs and issues, addressing them before they escalate. Why Join Kapture CX: Be part of a dynamic and fast-growing company shaping the future of CX automation. Work with a diverse and talented team, including product, engineering, and customer success experts. Enjoy a competitive compensation package with performance bonuses. Get opportunities for growth and development in a cutting-edge field.
Location : Bengaluru, 5 days WFO Experience : 1 to 3 years Tech Stack : Java, Spring Boot, Python (plus), Kafka (plus) About Us Kapture CX is a fast-growing AI-based B2B SaaS platform revolutionizing customer experience and support automation for leading global brands. We empower teams across BFSI, travel, retail, and more with intelligent CRM solutions built to scale. Role Overview We are looking for a passionate and self-driven Software Development Engineer with 1 3 years of experience in Java and Spring Boot. This role involves building scalable backend services, working on product integrations, and delivering new features that directly impact our customers. Key Responsibilities Learn & Adapt : Ramp up on core technologies including Java, Spring Boot, Python, and Apache Kafka within the first 30 days. Feature Development : Work on enhancing existing modules or developing entirely new backend components from scratch. System Integration : Build and maintain integrations between Kapture s platform and external systems/clients. Collaborate : Work closely with cross-functional teams including product, QA, and DevOps to deliver high-quality solutions. Required Skills Strong foundation in Java and Spring Boot Familiarity with REST APIs , microservices architecture Understanding of database systems like MySQL or PostgreSQL Exposure to tools like Git, Maven, JIRA Bonus: Experience with Python or Apache Kafka What you will gain Hands-on experience with enterprise-grade SaaS architecture Exposure to high-scale systems and real-world integration projects Opportunity to contribute to core product features with tangible business impact A fast-paced, learning-first environment alongside top engineering talent
About the Role Responsibilities: Collaborate with the marketing team to understand project requirements and objectives. Design and develop visually stunning SaaS landing pages that effectively communicate key product features, benefits, and value propositions. Ensure consistency and adherence to brand guidelines in all marketing materials and assets. Create compelling graphics, illustrations, and visual elements to enhance the overall user experience. Conduct thorough research on market trends, competitor designs, and user preferences to inform design decisions. Optimize landing pages for conversion by incorporating user-centered design principles and A/B testing. Work closely with web developers to ensure seamless integration of design elements and functionality. Stay up-to-date with industry trends and best practices in design, web development, and conversion optimization. Assist with other design-related tasks as needed, including designing social media graphics, email templates, and promotional materials. Qualifications: Bachelor s degree in Graphic Design, Fine Arts, or a related field. Strong portfolio showcasing previous work, with a focus on SaaS landing pages. Proficient in design software such as Adobe Creative Suite (Figma, Illustrator, Photoshop, InDesign) and/or other relevant tools. Solid understanding of design principles, typography, color theory, and layout composition. Experience with user-centered design and A/B testing methodologies. Familiarity with HTML, CSS, and web development concepts is a plus. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Detail-oriented with strong organization and time management abilities. Ability to handle multiple projects simultaneously and meet deadlines.
Company Overview: Kapture is a leading Software as a Service (SaaS) company with 1000+ enterprise customers across 18 countries. We provide Customer Support and Service SaaS platform to some of the leading businesses in Retail, Ecommerce, Travel and BFSI verticals in India, Middle East, South East Asia and US. With a commitment to innovation and excellence, we empower businesses to build the gold standard of Customer Experience function. About the Role Were looking for a sharp, curious, and high-energy individual to work closely with the CEO on high-impact projects and strategic priorities. This is a unique opportunity to gain deep exposure to business building, leadership decision-making, and enterprise growth in a fast-paced, AI-first SaaS environment. Youll collaborate directly with the leadership team, drive cross-functional initiatives, and play a key role in shaping the next phase of our journey. What Youll Do Work directly with senior leadership on strategic initiatives across product, growth, and client success Lead and manage cross-functional projects across product, operations, and customer success Work closely with enterprise clients and internal teams to drive initiatives from 0 to 1 Drive cross-functional projects with sales product, Support and operations teams Identify and solve high-leverage problems with speed, clarity, and ownership Conduct deep research, analysis, and competitive benchmarking to support decision-making What Were Looking For 3 - 7 years of experience in consulting, startups, VC, or strategic roles Strong analytical, communication, and problem-solving skills Proven ability to thrive in fast-paced, ambiguous environments High ownership mindset with the ability to independently drive outcomes Comfortable working closely with senior leaders and managing multiple priorities Bonus: Interest or experience in SaaS, AI, or customer experience domains
Role Overview We are looking for a motivated FP&A Analyst with 1 3 years of experience to join our Finance team. This role will support budgeting, forecasting, reporting, and financial analysis to help drive strategic and operational decision-making across the organization. Key Responsibilities Assist in preparing annual budgets, quarterly forecasts, and monthly financial reports . Perform variance analysis to explain deviations between actuals, budgets, and forecasts. Build and maintain basic financial models to evaluate business performance. Provide ad-hoc analysis and support business teams with data-driven insights. Track and report on key performance indicators (KPIs) . Partner with Accounting during month-end close to ensure accurate reporting. Support the Finance team in preparing presentations for management reviews. Qualifications & Skills Bachelor s degree in Finance, Accounting, Economics, or a related field. 1 3 years of experience in FP&A, corporate finance, investment banking, or consulting. Strong Excel/Google Sheets skills ; exposure to financial modeling and reporting. Familiarity with ERP/BI tools (SAP, Oracle, Hyperion, Anaplan, Power BI, or Tableau) is a plus. Good understanding of basic accounting and financial statements . Strong analytical and problem-solving skills with attention to detail. Effective communication and ability to work with cross-functional teams.
About Company : Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Its a cloud CRM that s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily Customer operations should be made simple and efficient to meetup with all the endless demands of customers. Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds,Jio, Phillips, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 1000+ businesses globally to automate their sales and support. Position Overview: Job Title: Program Manager - CTO s Office Location: Bengaluru, Karnataka Job Type: Full-time Experience : 2+ years Primary Responsibilities Coordinate and oversee CTO Office strategic initiatives and roadmap projects in India. This would relate, but not limited to, emerging technology, architecture and transformation. Act as a confidante & trusted advisor on all strategic deliverables for Technology group in India Track strategic initiatives by monitoring progress towards meeting goals, analyzing data, ensuring follow-through on the part of key contributors, and sustain momentum needed to drive these initiatives. Oversee consistent & timely delivery of Projects with superior quality, by ensuring that planning, change management, training and quality management are properly addressed and monitored. Proactive identification of roadblocks that could affect the successful execution of the Technology Roadmap. This responsibility involves elevating specifics about which the management should be aware and framing/positioning ideas to resolve the problem/mitigate the risk. Coordinate and oversee the annual planning process for the Technology group from an operational and budgetary perspective. Develop effective partnerships and work collaboratively with other business unit heads / Vertical leads / functional leaders Participate in the professional development of Engineering Team in India by demonstrating inclusive leadership, effectively guiding for superior performance and being a role model in the pursuit of excellence. Desired Candidate Profile: Leadership profile with experience in management and driving results in a Technology / Product intensive environment. Good understanding of technology landscape which can be used to drive strategic and operational results while ensuring key stakeholders are onboard Extensive experience in advising top executives on strategic and organizational matters Demonstrate energy and dedication, be goal-oriented and self-sufficient, and should have proven ability to work effectively in a matrix environment. Fosters a climate conducive to establishing positive working relationships with teams & peers. Highly competent and detail-oriented in executing tasks - motivated self-starter with the ability to manage multiple priorities and a significant volume of diverse tasks while consistently delivering high quality work Superior time management/organizational skills including appropriate sense of urgency and proactive approach Excellent written and verbal communications skills required. Must be able to easily grasp and communicate complex ideas Outstanding analytical and quantitative skills Ability to think strategically and creatively
We are looking for a creative and driven Marketing Manager who will be responsible for developing and executing our content strategy, managing social media presence, and supporting product marketing efforts through impactful sales enablement materials. If you are passionate about storytelling, thrive at the intersection of creativity and strategy, and enjoy building content that drives brand awareness, engagement, and sales impact we have the perfect job for you! Your responsibilities: Collaborate with product and sales teams to build impactful sales collateral: brochures, one-pagers, PPTs, proposals, and decks. Create customer-facing decks and internal enablement content to empower sales teams. Write and publish high-quality content to engage target audiences. Manage and grow our presence on LinkedIn, Twitter, Instagram, and other social channels with engaging campaigns. Manage community engagement across forums, groups, and customer communities to drive conversations, build relationships, and strengthen brand advocacy. Research industry trends, competitor content strategies, and customer needs to shape effective storytelling. Track and analyze content and social performance; optimize based on engagement, traffic, and lead-gen KPIs. Partner with design to create visually engaging assets for campaigns and collateral. Maintain brand voice and consistency across all channels and communications. Skill sets/Experience we require: 4 6 years of experience in content marketing, social media, or product marketing. Strong writing, editing, and storytelling skills with proven ability to create engaging content. Hands-on experience with social media platforms and analytics tools. Familiarity with content and marketing tools (WordPress, Dash, SEMrush, Google Analytics). Strong presentation skills; proficient in creating professional PPTs, sales decks, and customer-facing materials. Basic design skills (Canva, Figma, PowerPoint) to support quick turnarounds. Knowledge of SEO and content optimization best practices. Excellent project management and collaboration skills to work cross-functionally. A self-starter who can manage multiple priorities with minimal supervision. Pedigree: Bachelor s degree in Marketing, Communications, Business, or related field. MBA or specialization in Marketing preferred.