Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs, and deliver data resilience via a single platform spanning multiple geographies and clouds.Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Druva is hiring an exceptional Account Executive for the Enterprise segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC. The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization. Responsibilities: Manage sales in the assigned territory (hybrid role; existing customers and new business) Execute on the full sales cycle end to end at Enterprise accounts, from initial contact to point of sale. Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors. Establish awareness of Druva’s solution, generate leads, communicate the value proposition, and close deals in the region. Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems. Attain a deep understanding of Druva’s solutions and its competitive positioning in the market. Be a subject matter expert. Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer. Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory. Prepare, communicate, and execute to a thorough business plan. Meet or exceed revenue quota. Qualifications: 7+ years of software sales experience (Backup or SaaS experience a plus) Experienced in selling into the IT organizations of Enterprise customers in India. We will want to see strong and consistent performance & earnings background Experience managing and selling through a channel. Structured sales process, familiar with MEDDPIC deal management framework Strong technical acumen Comfortable with justifying sales with compelling business case (financial TCO, ROI etc.) Willingness to travel up to 30%, mostly domestic.. Fluency in English College degree from a top-tier university (Masters or MBA a plus) Personal Attributes: Entrepreneurial spirit : passionate about joining a scale-up, adaptable to changing situations Technologist : understand the problems faced by today's IT organizations and how to apply current technologies to solve them Self-starter : take responsibility and do what it takes to get the job done with minimal direction Team Player : build relationships across Druva’s regional and global organization, sharing and learning from others Organized : lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress Pragmatic : analyze trade-offs and prioritize tasks in order to achieve important objectives High professional standards : a commitment to individual and organizational excellence Excellent verbal and written communications skills : succinctly and clearly communicate with customers, peers, and management
Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, X and Facebook. We are looking for a seasoned professional to manage our India payroll function in-house. Below are the key requirements for the role: Experience : 12 to 15 years of hands-on experience in India payroll, preferably in an in-house setup Application Expertise : Proficiency in ADP Vista or similar payroll application Key Responsibilities : End-to-end payroll processing for India. Experience in managing payroll processed by third-party consultants Month-end close activities (Payroll) Statutory filings such as Form 16 , Quarterly Returns , etc. Audit support and compliance Employee engagement and query resolution related to payroll
Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, X and Facebook. We are looking for a seasoned professional to manage our India payroll function in-house. Below Are The Key Requirements For The Role Experience: 12 to 15 years of hands-on experience in India payroll, preferably in an in-house setup Application Expertise: Proficiency in ADP Vista or similar payroll application Key Responsibilities: End-to-end payroll processing for India. Experience in managing payroll processed by third-party consultants Month-end close activities (Payroll) Statutory filings such as Form 16, Quarterly Returns, etc. Audit support and compliance Employee engagement and query resolution related to payroll
Location: Mumbai, Delhi Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs, and deliver data resilience via a single platform spanning multiple geographies and clouds. Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Druva is hiring an exceptional Account Executive for the Enterprise segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC. The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization. Responsibilities: Manage sales in the assigned territory (hybrid role; existing customers and new business) Execute on the full sales cycle end to end at Enterprise accounts, from initial contact to point of sale. Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors. Establish awareness of Druva’s solution, generate leads, communicate the value proposition, and close deals in the region. Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems. Attain a deep understanding of Druva’s solutions and its competitive positioning in the market. Be a subject matter expert. Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer. Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory. Prepare, communicate, and execute to a thorough business plan. Meet or exceed revenue quota. Qualifications: 7+ years of software sales experience (Backup or SaaS experience a plus) Experienced in selling into the IT organizations of Enterprise customers in India. We will want to see strong and consistent performance & earnings background Experience managing and selling through a channel. Structured sales process, familiar with MEDDPIC deal management framework Strong technical acumen Comfortable with justifying sales with compelling business case (financial TCO, ROI etc.) Willingness to travel up to 30%, mostly domestic.. Fluency in English College degree from a top-tier university (Masters or MBA a plus) Personal Attributes: Entrepreneurial spirit : passionate about joining a scale-up, adaptable to changing situations Technologist : understand the problems faced by today's IT organizations and how to apply current technologies to solve them Self-starter : take responsibility and do what it takes to get the job done with minimal direction Team Player : build relationships across Druva’s regional and global organization, sharing and learning from others Organized : lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress Pragmatic : analyze trade-offs and prioritize tasks in order to achieve important objectives High professional standards : a commitment to individual and organizational excellence Excellent verbal and written communications skills : succinctly and clearly communicate with customers, peers, and management
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook.
Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs, and deliver data resilience via a single platform spanning multiple geographies and clouds.Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Visit druva.com and follow us on LinkedIn, X and Facebook. Druva is hiring an exceptional Account Executive for the Enterprise segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC. The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization. Responsibilities Manage sales in the assigned territory (hybrid role; existing customers and new business) Execute on the full sales cycle end to end at Enterprise accounts, from initial contact to point of sale. Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors. Establish awareness of Druva’s solution, generate leads, communicate the value proposition, and close deals in the region. Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems. Attain a deep understanding of Druva’s solutions and its competitive positioning in the market. Be a subject matter expert. Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer. Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory. Prepare, communicate, and execute to a thorough business plan. Meet or exceed revenue quota. Qualifications 7+ years of software sales experience (Backup or SaaS experience a plus) Experienced in selling into the IT organizations of Enterprise customers in India. We will want to see strong and consistent performance & earnings background Experience managing and selling through a channel. Structured sales process, familiar with MEDDPIC deal management framework Strong technical acumen Comfortable with justifying sales with compelling business case (financial TCO, ROI etc.) Willingness to travel up to 30%, mostly domestic.. Fluency in English College degree from a top-tier university (Masters or MBA a plus) Personal Attributes Entrepreneurial spirit: passionate about joining a scale-up, adaptable to changing situations Technologist: understand the problems faced by today's IT organizations and how to apply current technologies to solve them Self-starter: take responsibility and do what it takes to get the job done with minimal direction Team Player: build relationships across Druva’s regional and global organization, sharing and learning from others Organized: lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress Pragmatic: analyze trade-offs and prioritize tasks in order to achieve important objectives High professional standards: a commitment to individual and organizational excellence Excellent verbal and written communications skills: succinctly and clearly communicate with customers, peers, and management
About Druva Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs, and deliver data resilience via a single platform spanning multiple geographies and clouds. Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Visit druva.com and follow us on LinkedIn, Twitter and Facebook. About Role We are on the hunt for a passionate and hungry SMB Account Manager. This role acts as a key individual contributor on a Sales team that consistently delivers market leading retention rates and expansion through cross-sells & upsells. The team you’ll join is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. Your ability to drive business processes, manage heavy transaction workloads with keen attention to detail, and build automation into our workflow will enable the team to secure more revenue prior to the subscription expiration date ultimately removing the risk of churn. You are driven, curious, intelligent and deeply passionate about your craft. You will remove barriers to customer retention and collaborate with the broader customer success team to deliver a high value customer experience at time of renewal. This is a demanding role that requires strong passion, priority management and interpersonal skills. What You Will Be Doing You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments You will maintain and report an accurate rolling 90-day forecast of renewals in your territory You will negotiate and execute renewal contracts that align to customer goals You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth Develop playbook for renewal engagement maximizing revenue retention Build an account plan with the respective cross-collaboration teams (Renewals, Customer Success, etc.) to identify areas to expand the account with upsells, cross-sells and multi-product adoption. Break into new lines of business groups within the defined accounts. Map Druva solutions to the customer’s unique business and technical requirements to ensure strategic long-term value Leverage technology alliance partners like AWS and other VAR’s like CDW/SHI etc. to build the account plan and navigate the account. Create/Manage a sales funnel of opportunities from start-to-finish and track in Salesforce.com Arranging and helping to conduct initial product demonstrations and presentations Ongoing account management to ensure customer satisfaction and to drive additional cross-sell/up-sell opportunities What You Should Have 3+ years of Technical Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization Solid understanding of Enterprise SaaS applications and collaboration technology Consistent track record of achieving personal and team goals History of thriving in a rapidly-changing environment Ability to grow business in a strategic manner, i.e. creating new processes and initiatives Bachelor degree required Desired Skills And Experience Data Backup/Data Protection/ Storage or SaaS sales experience Customer Success/Service background Formal training in a recognized sales methodology Prior experience using Salesforce On any given day, you’ll be doing one or all of these things: Quoting and building the renewal opportunities as well as order forms for the Sales Renewal team. Work reactively on cancellation requests. Closing out opportunities by cross-checking paperwork and data to ensure accuracy in Salesforce. Propose and build processes that will aid in the automation of renewal workflow Act as liaison between Finance, Sales, and Customers. Assisting the Billing team with collections. Please Note : This role requires to work with US/EMEA customers, hence work hours will be in accordance.
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world.,
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook. As a Staff Software Engineer you will be responsible for the design, implementation and maintenance of software modules owned by a team. Your primary focus will be on the development of all backend server side components and ensuring high performance and responsiveness to requests from the front end. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. Roles And Responsibilities Play key role in design/development of features Responsible for the complete software development cycle. Gathering & understanding requirements. Design, development & implementation independently Responsible for ensuring timely and quality delivery. Will be able to work on end-to-end features. Key Skills AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor' 3+ years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data. Extensive hands-on experience in Go/Python/C/C++/Java on Unix/Linux or Windows platform Excellent programming skills along with Data structures, Algorithms, Design Concepts Experience in working with SoA Experience in Cloud Technologies (preferably AWS) Excellent written and verbal communication skills Familiar with Agile methodologies like Scrum etc. Knowledge of the Security or data protection domain will be an advantage. Working knowledge of Dockers and Kubernetes will be an advantage. Qualification B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook. We are looking for a seasoned professional to manage our India payroll function in-house. Below Are The Key Requirements For The Role Experience: 12 to 15 years of hands-on experience in India payroll, preferably in an in-house setup Application Expertise: Proficiency in ADP Vista or similar payroll application Key Responsibilities: End-to-end payroll processing for India. Experience in managing payroll processed by third-party consultants Month-end close activities (Payroll) Statutory filings such as Form 16, Quarterly Returns, etc. Audit support and compliance Employee engagement and query resolution related to payroll Show more Show less
As the Assistant Manager of Account Management at Druva, you will play a pivotal role in leading and guiding the Account Management team to ensure the successful retention, growth, and satisfaction of our SMB/Commercial clients. Leveraging your strategic mindset and deep understanding of Druva's solutions, you will drive collaboration across teams to align account strategies with overall business objectives. You will lead, inspire, and mentor the Account Management team to achieve and exceed performance targets. It is essential to develop and execute strategies for talent acquisition, training, and professional development within the team while fostering a collaborative and customer-centric culture aligned with Druva values. In terms of client relationship management, you will build and maintain strong relationships with key customers, gaining an in-depth understanding of their business objectives and challenges. Proactively addressing client needs to ensure a high level of customer satisfaction is key, as well as driving timely and meaningful customer touchpoints and engagement driven by KPIs. Collaboration with the VP of Sales is required to develop and implement strategic account plans aligned with Druva's business goals. Identifying opportunities for account growth and expansion with a data-driven approach is crucial, along with ensuring the effective delivery of Druva's solutions to meet or exceed client expectations and defining strategies on how to penetrate accounts. Cross-functional collaboration with Sales, Product Management, and Support teams is necessary to drive customer success. Providing valuable insights and feedback to internal teams based on client interactions is a key aspect of your role. Analyzing key performance metrics to assess the effectiveness of account management strategies and preparing regular reports on account performance, forecasts, and strategic initiatives are part of your responsibilities. You will oversee the contract renewal process, negotiating terms with existing clients, and maintaining high Net Revenue Retention (NRR) while driving retention strategies to ensure high Gross Retention - both logos and revenue. Developing customer advocacy programs to showcase success stories and promote client satisfaction is essential. Acting as a liaison between clients and Druva leadership to address concerns and ensure a positive customer experience, as well as being the point of contact for customer escalations, are also part of your duties. To qualify for this role, you should have a Bachelor's degree in Business or a related field (MBA preferred), proven experience in account management within the technology industry (preferably in data protection, cloud services, or related fields), experience selling SaaS/Cloud, experience in a leadership role managing a team size of 6-10 account managers, strong strategic thinking and analytical skills, ability to navigate Salesforce.com proficiently and create reports, strong Excel and PowerPoint skills, excellent communication, negotiation, and presentation abilities, familiarity with enterprise software, cloud technologies, and relevant industry trends. This is an In-Office position that will require working in EMEA/US hours. Please note that this job description serves as a guide and is not exhaustive; as the Assistant Manager, you may be required to perform other duties as necessary to meet business needs. Management reserves the right to modify responsibilities based on organizational requirements.,
Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, Twitter and Facebook. About The Department Customer Success Managers, Technical Support Agents, Professional Services Consultants, and Customer Operations - all working together as part of our Global Customer Services team to help our customers adopt Druva and create the most reliable data protection service in the world. The GCS team at Druva helps customers solve real, technical problems while retaining and expanding the revenue streams that help the company invest in the future of our cloud-based services for companies around the world. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals. Customer Success Manager You will be responsible for ensuring the success of Druva’s core Mid-market and SMB customers. You will bring great organizational skills, product knowledge and project management, as well as a high degree of empathy to ensure the customer’s satisfaction with Druva’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You'll be expected to meet and exceed the goal for net retention (both retention and expansion). You'll do this while tracking, analyzing and communicating key metrics and business trends (such as deployment, adoption and business reviews) as they relate to the global Customer Success strategy. This is a cross functional role, working closely with Product, Professional Services, Customer Support and other teams to close the feedback loop on customer and market needs. Key Responsibilities Advocate for and represent the voice of the customer internally Do technical reviews of customer infrastructure and make recommendations that will help customers to use our products optimally Work with your account teams to plan and execute long-term account plans to facilitate retention and growth via product and new business unit expansion Manage the proactive customer life cycle leading to a high rate of renewal and growth Develop and maintain long-term relationships with stakeholders in your account portfolio Identify and mitigate risk in customer accounts Work cross-functionally with Professional Services, Product, Support, Marketing and other teams to resolve customer business issues and work towards their stated goals Manage customer feedback and product needs by providing feature requests to internal partner teams Must-Have Skills Proven track record of meeting and exceeding targets Understanding of Enterprise SaaS business motions and customer lifecycle Proven ability to develop working relationships at all levels of management, both inside your company and within your customer accounts Experience with sales, project management, account portfolio planning and prioritization Ability to prioritize, multi-task, and perform effectively under pressure. Excellent written and spoken communication skills Possess top-notch organizational and analytical skills, especially with Salesforce/Gainsight knowledge Understanding of Virtualization and Cloud computing (Hypervisors , Vmware, Xen) Track record of successful planning and execution of Executive Business Reviews Experience with migration between on-premise and cloud platform Experience with System Administration with Linux (Ubuntu, CentOS, RedHat), Microsoft Office, Microsoft 365, Google Workspaces Experience in generating expansion opportunities and securing references from your portfolio will be a great advantage Qualification Bachelor’s degree 5+ years of experience in a Customer Success role servicing enterprise account
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn , X and Facebook . As a Senior Staff Software Engineer you will be responsible for the design, implementation and maintenance of software modules owned by a team. Your primary focus will be on the development of all backend server side components and ensuring high performance and responsiveness to requests from the front end. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. Key Skills AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor' 6+ years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data. Extensive hands on experience in Go/Python/C/C++/Java on Unix/Linux or Windows platform Excellent programming skills along with Data structures, Algorithms, Design Concepts Experience in working with SoA Experience in Cloud Technologies (preferably AWS) Experience with third-party API integrations at scale (preferred) Desirable Skills: Excellent written and verbal communication skills Familiar with Agile methodologies like Scrum etc. Knowledge of the Security or data protection domain will be an advantage. Working knowledge of Dockers and Kubernetes will be an advantage Role and Responsibilities: Play key role in design/development of features Gathering & understanding requirements. Design, development & implementation independently. Will be able to work in end to end features. Qualification: B Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook. Who We Are Druva delivers data protection and management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service, delivering globally accessible, infinitely scalable and completely autonomous enterprise data resiliency. Customers drive down costs by up to 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management. Druva’s patented cloud architecture transforms backup data into an asset, making it more open and accessible so customers can streamline governance, improve cyber resiliency, and gain critical insights to uncover opportunities and expedite decision making. Druva has raised over $350m in venture capital, is trusted by over 4,000 global organizations and protects over 200 PB of data. Who You'll Work With Druva's Technical Support Team is the focal point for resolution of customer technical issues. We are a worldwide organization of highly skilled engineers that craft and make a positive impact on the customer experience. Within today's highly connected and increasingly social world of complex and sophisticated threats, Druva delivers data protection and management for the cloud era. You will be challenged, learn and be energized as you resolve complex technical issues in this ever-evolving landscape. Make an impact by joining the Product Support team What You'll Do As an integral part of the Global Customer Support team, you will provide technical support for Druva products. The Engineer will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the Druva support team, Engineering, Solutions Delivery, Sales, and Product Management to ensure that Druva is delivering overall superior service and support to our customers. Responsibilities Include But Are Not Limited To The Following Be flexible to Work in shift 24 X 7 X 365 Act as a collaborative team member to resolve issues together Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term. Analysis of exceptions and logs to isolate root cause and help in product’s usability and improve end-user experience Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions to Knowledge base articles Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Follow troubleshooting methodology to diagnose, root cause and resolve customer issues, also be able to recreate the issue in-house Continuously enhancing knowledge through training and e-learning courses Coordinate with Quality Assurance and Engineering teams to aid in identifying, reporting, and resolving product defects. Comfortable working with remote support tools and case management systems like Salesforce, JIRA, Zoom & etc. Meeting Service Level Agreements metric for all customer channels Experience: 3 to 6 years Who You Are Bachelor’s degree preferably in a technical field and 4+ years’ relevant work experience or equivalent combined training & experience Excellent communication skills, both written and verbal. Prior Experience in communicating with Enterprise, Service Provider, or SMB customers Good understanding of backup and recovery concepts Types of backups, Replication Etc. Experience in the following areas: Administrative experience in Operating Systems - Windows, Linux/Unix, Solaris Knowledge and understanding of cloud infrastructure - AWS Administration & Maintenance Knowledge of Microsoft 365 Entra ID Dynamics 365 PowerApps G Suite Salesforce Working knowledge of Active Directory and API Proficient with troubleshooting a wide variety of applications using standard tools (etc. Wireshark, tcpdump, procmon, perfmon, OpenSSL) Fundamental knowledge of storage technologies (tape device, SCSI, SAN, iSCSI, NAS etc.) and Networking concepts (routers, firewalls and proxies) System Integration - Working knowledge of Identity and Access Management (LDAP, AD, ADFS, Okta, Ping, etc) Ability to troubleshoot issues involving communication between multiple SaaS and on-premise applications Experience building customer-facing documentation Experience with deployment tool (SCCM, JAMF, Quest Kace, Intune etc.) and configuration is a plus
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook. Role Summary Druva is looking for an enthusiastic and motivated self-starter candidate who is passionate about understanding customer needs and building cutting edge data security products. This role is in the overall product management organization and will be focused on Druva’s portfolio of data governance and cyber-resilience products. These products have product-market fit and are experience very rapid growth with IT, Security Operations teams. At Druva Product Manager’s function as general managers are responsible for both inbound product planning/execution and outbound go-to-market activities including sales enablement, pricing&packaging and customer/field engagements. . Product managers at Druva have an opportunity to build differentiated data protection products for demanding enterprise customers and have a large impact on the business for a pre-IPO startup in hypergrowth mode. Key Responsibilities Understand customer needs, perform detailed technical, market research & design product use cases to drive product features. Work with the UX team to develop delightful user experiences for identified product use Work with the documentation team to thoroughly document product capabilities and features and deliver as self-service product documentation for Closely work with and guide engineering teams in fast-paced sprints to build and deliver key product features experiences for our data security products Work with support, customer success to understand and drive areas of improvement needed in the product Work with the product managers, marketing team to build key product marketing collateral and deliver field sales team Sales, Customer interaction for product demos, roadmap presentations, product feedback and escalations Analyze product telemetry to develop insights for product roadmap and drive product adoption Analyze business metrics to develop insights for product go-to-market activities and execute on them in collaboration with product marketing, sales Desired Skills & Experience Total Experience of 12+ years with a minimum of 2+ years' experience in security domain product management Strong product sense and experience writing detailed product requirements Domain experience in security (Threat Detection, Malware Analysis, Compliance, Endpoint Security, Cloud Security, SIEM/SOAR, DLP) Familiarity with backup domain is a plus Minimum of 4+ years' technical experience (Technical support, Professional implementation services, Engineering - QA/Development) Worked in an Agile environment (SCRUM/Kanban). Gathering and prioritizing product and customer requirements. Driving and implementing a solution set across development teams, working closely with Engineering teams to deliver products and with customers to ensure goals are defined Excellent written and verbal communication skills and the ability to present and analyze technical information and the ability to present and analyze technical information and strategies. Qualification Bachelor’s degree in engineering, MBA would be a plus
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook. Summary As the Manager, Inside Sales at Druva, you will play a pivotal role in leading and guiding the Account Management team to ensure the successful retention, growth, and satisfaction of our SMB/Commercial clients. Leveraging your strategic mindset and deep understanding of Druva's solutions, you will drive collaboration across teams to align account strategies with overall business objectives. The Manger will contribute to the continuous improvement of account management initiatives, fostering long-term partnerships with our customers eventually driving high NRR!. Key Responsibilities Leadership and Team Management: Lead, inspire, and mentor the Account Management team to achieve and exceed performance targets. Develop and execute strategies for talent acquisition, training, and professional development within the team. Foster a collaborative and customer-centric culture and aligned to the Druva values. Client Relationship Management Build and maintain strong relationships with key customers. Gain an in-depth understanding of customer business objectives and challenges. Proactively address client needs, ensuring a high level of customer satisfaction. Drive timely and meaningful customer touchpoints and drive customer engagement driven by KPI’s Account Strategy And Planning Collaborate with the VP of Sales to develop and implement strategic account plans aligned with Druva's business goals. Identify opportunities for account growth and expansion with a data driven approach. Ensure the effective delivery of Druva's solutions to meet or exceed client expectations. Define strategies on how to penetrate accounts. Cross-functional Collaboration Work closely with Sales, Product Management, and Support teams to drive customer success. Provide valuable insights and feedback to internal teams based on client interactions. Performance Analysis And Reporting Analyze key performance metrics to assess the effectiveness of account management strategies. Prepare and present regular reports on account performance, forecasts, and strategic initiatives. Contract Renewals And Upselling/X-sells Oversee the contract renewal process, negotiating terms with existing clients. Maintain high NRR and build analysis on how NRR is performing. Drive retention strategies to ensure high Gross Retention - both logos and revenue. Customer Advocacy Develop customer advocacy programs to showcase success stories and promote client satisfaction. Act as a liaison between clients and Druva leadership to address concerns and ensure a positive customer experience. Point of contact for customer escalations. Qualifications Bachelor's degree in Business, or a related field; MBA preferred. Proven experience in account management within the technology industry, preferably in data protection, cloud services, or related fields. Experience selling SaaS/Cloud Experience in a leadership or managerial role managing a team size of 6-10 account managers Strong strategic thinking and analytical skills. Ability to navigate Salesforce.com proficiently and ability to create reports. Strong Excel and PPT skills. Excellent communication, negotiation, and presentation abilities. Familiarity with enterprise software, cloud technologies, and relevant industry trends. This is an In-Office position and will need working in EMEA/US hours. This job description serves as a guide and is not exhaustive; the Manager may be required to perform other duties as necessary to meet business needs. Management reserves the right to modify responsibilities based on organizational requirements.
About Druva Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook. Job Summary: We are seeking a detail-oriented and experienced finance professional to join our Finance & Accounts team. The ideal candidate will possess strong accounting knowledge, excellent Excel skills, and hands-on experience in month-end close processes, payroll accounting, and audit support. This role requires a proactive individual capable of working independently and collaboratively across departments. Experience Required: 7 to 10 years Location: Pune Key Responsibilities Perform general ledger accounting including journal entries, reconciliations, and adjustments. Manage month-end and year-end closing processes in a timely and accurate manner. Handle payroll accounting, including payroll entries, reconciliations, and compliance reporting. Provide support for internal and external audits by preparing required documentation and responding to audit queries. Maintain and analyze financial reports and statements to ensure accuracy and compliance. Collaborate with cross-functional teams to ensure smooth financial operations. Assist in budgeting, forecasting, and financial planning activities. Improve and streamline accounting processes for efficiency and control. Required Skills & Competencies Strong knowledge of accounting principles (Indian GAAP/IFRS preferred). Proficient in Microsoft Excel (VLOOKUP, pivot tables, advanced formulas, etc.). Hands-on experience in payroll accounting and statutory compliance. Exposure to audit processes and experience in providing audit support. High attention to detail with excellent analytical and problem-solving skills. Strong interpersonal and communication skills. Ability to work under tight deadlines and manage multiple tasks simultaneously. Preferred Experience with accounting applications like NetSuite systems. Knowledge of India tax regulations and statutory compliance related to payroll. Preferred in IT Industry
About Druva: Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs and deliver data resilience via a single platform spanning multiple geographies and clouds. Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. About Role: We are on the hunt for a passionate and hungry SMB Account Manager. This role acts as a key individual contributor on a Sales team that consistently delivers market-leading retention rates and expansion through cross-sells & upsells. The team you'll join is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. Your ability to drive business processes, manage heavy transaction workloads with keen attention to detail, and build automation into our workflow will enable the team to secure more revenue prior to the subscription expiration date, ultimately removing the risk of churn. You are driven, curious, intelligent, and deeply passionate about your craft. You will remove barriers to customer retention and collaborate with the broader customer success team to deliver a high-value customer experience at the time of renewal. This is a demanding role that requires strong passion, priority management, and interpersonal skills. What You Will Be Doing: - You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships. - You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments. - You will maintain and report an accurate rolling 90-day forecast of renewals in your territory. - You will negotiate and execute renewal contracts that align with customer goals. - You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth. - Develop a playbook for renewal engagement maximizing revenue retention. - Build an account plan with the respective cross-collaboration teams (Renewals, Customer Success, etc.) to identify areas to expand the account with upsells, cross-sells, and multi-product adoption. - Break into new lines of business groups within the defined accounts. - Map Druva solutions to the customer's unique business and technical requirements to ensure strategic long-term value. - Leverage technology alliance partners like AWS and other VARs like CDW/SHI, etc., to build the account plan and navigate the account. - Create/Manage a sales funnel of opportunities from start-to-finish and track in Salesforce.com. - Arranging and helping to conduct initial product demonstrations and presentations. - Ongoing account management to ensure customer satisfaction and to drive additional cross-sell/up-sell opportunities. What You Should Have: - 3+ years of Technical Sales/Customer Success/Account Management experience, preferably within an Enterprise SaaS organization. - Solid understanding of Enterprise SaaS applications and collaboration technology. - Consistent track record of achieving personal and team goals. - History of thriving in a rapidly-changing environment. - Ability to grow business in a strategic manner, i.e., creating new processes and initiatives. - Bachelor's degree required. Desired Skills And Experience: - Data Backup/Data Protection/Storage or SaaS sales experience. - Customer Success/Service background. - Formal training in a recognized sales methodology. - Prior experience using Salesforce. On any given day, you'll be doing one or all of these things: - Quoting and building the renewal opportunities as well as order forms for the Sales Renewal team. - Work reactively on cancellation requests. - Closing out opportunities by cross-checking paperwork and data to ensure accuracy in Salesforce. - Propose and build processes that will aid in the automation of renewal workflow. - Act as a liaison between Finance, Sales, and Customers. - Assisting the Billing team with collections. Please Note: This role requires working with US customers; hence work hours will be 5 pm to 2 am or 6 pm to 3 am IST.,
Location: Mumbai, Delhi Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visitand follow us on,and. Druva is hiring an exceptional Account Executive for the Enterprise segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC. The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization. Responsibilities: Manage sales in the assigned territory (hybrid role existing customers and new business) Execute on the full sales cycle end to end at Enterprise accounts, from initial contact to point of sale. Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors. Establish awareness of Druva's solution, generate leads, communicate the value proposition, and close deals in the region. Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems. Attain a deep understanding of Druva's solutions and its competitive positioning in the market. Be a subject matter expert. Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer. Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory. Prepare, communicate, and execute to a thorough business plan. Meet or exceed revenue quota. Qualifications: 7+ years of software sales experience (Backup or SaaS experience a plus) Experienced in selling into the IT organizations of Enterprise customers in India. We will want to see strong and consistent performance & earnings background Experience managing and selling through a channel. Structured sales process, familiar with MEDDPIC deal management framework Strong technical acumen Comfortable with justifying sales with compelling business case (financial TCO, ROI etc.) Willingness to travel up to 30%, mostly domestic.. Fluency in English College degree from a top-tier university (Masters or MBA a plus) Personal Attributes: Entrepreneurial spirit : passionate about joining a scale-up, adaptable to changing situations Technologist : understand the problems faced by today's IT organizations and how to apply current technologies to solve them Self-starter : take responsibility and do what it takes to get the job done with minimal direction Team Player : build relationships across Druva's regional and global organization, sharing and learning from others Organized : lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress Pragmatic : analyze trade-offs and prioritize tasks in order to achieve important objectives High professional standards : a commitment to individual and organizational excellence Excellent verbal and written communications skills : succinctly and clearly communicate with customers, peers, and management
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit and follow us on , and . As a Senior Staff Software Engineer, you will be providing technical leadership to create high-quality software by owning low level , design and implementation of services within a product. This role will require excellent communication skills as you will collaborate with Product Management to refine requirements, product architects to propose design changes, and other product owners to drive features to completion with good quality. Key Skill AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like cursor 5-7 years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data. Hands-on experience in the design and development of complex products Extensive hands-on experience in Go/Python/C/C++/Java on Unix/Linux platforms. A strong understanding of complex concepts related to computer architecture, data structures, algorithms, design concepts, and programming practices. Data modelling for OLAP workloads, Scalability design and query optimisations Understanding of data consistency at cloud scale, eventual consistency models Hands on experience with Big data tools and frameworks (Datalake / Lakehouse, ETL) preferably in public cloud ecosystems like AWS and modules like Apache Spark, AWS Glue, Iceberg. Desirable Skills: Excellent written and verbal communication skills Working knowledge of Dockers and Kubernetes will be an advantage Role and Responsibilities: The Senior Software Engineer's role is to be the technical leader in building enterprise-grade scalable, performant systems which deliver the required functionality to the customers and delight them Should be able to design and implement sufficiently large and complex features and/or architectural improvements to the product. Suggest and propose solutions to complex design problems. Identify areas of engineering improvements to the product and work with product architects and the team to address them. Should be able to technically guide junior engineers with feature design and implementation. Review design and implementation done by junior engineers. Should be able to independently handle complex escalations and guide others as required. Be able to write technical blogs and make technical presentations in internal and external forums Qualification B.E / B Tech M.E./ M.Tech (Computer Science) or equivalent