Junior Customer Support Lead (Non Tech)

As a Customer Success and Service Operations Manager, you will utilize your 2 to 3 years of experience in the field to effectively manage customer relationships and operational processes. Your excellent communication and problem-solving skills will be instrumental in ensuring high levels of customer satisfaction. In this role, your multi-tasking abilities will be put to the test as you handle various responsibilities simultaneously. Experience in Escalation Handling is a key requirement for this position to effectively address and resolve any issues that may arise. This is a full-time, permanent position with a day shift schedule from Monday to Friday. The role is based in Bangalore, Karnataka, and requires reliable commuting or planning to relocate before starting work. The ideal candidate will have a total of 3 years of work experience, with a preference for 2 years in Escalation Handling and problem-solving skills, as well as 2 years in Customer Success and Operations Management. If you are passionate about customer success and possess the necessary skills and experience, we encourage you to apply for this challenging and rewarding opportunity.,