1283 Customer Success Jobs - Page 31

As a Customer Success Executive at Colosseum Tech Solutions Pvt Ltd, you will be the primary point of contact for enterprise clients post-sales. You will lead platform implementation, manage client relationships, ensure successful onboarding, and drive product adoption across client organizations. The role includes managing a small internal team, resolving issues, and collaborating across product, engineering, and support functions to deliver measurable client outcomes. This role demands ownership, strong communication skills, and travel-readiness for client success. Key Responsibilities Client Relationship Management Build and nurture strong relationships with key client stakeholders (prima...

You will be responsible for sales activities for our client in the EV battery segment. This role involves lead generation, relationship building, consultative selling, deal closure, customer success, market insights, and reporting & analysis. Your focus will be on identifying and qualifying leads, developing connections with decision-makers, tailoring solutions to customer needs, negotiating terms, nurturing existing accounts, staying informed on industry trends, and using data to improve outcomes. To qualify for this position, you should have a Bachelor's degree in a relevant field, with an MBA considered a plus. You must have at least 2 years of B2B sales experience, preferably in sectors ...

As a Digital Customer Success Manager (CSM) at LSEG, you will play a crucial role in optimizing the customer experience for our data products. Your focus will be on ensuring that customers fully realize the value of LSEG's offerings through successful product adoption and growth. Utilizing scalable, tech-enabled strategies, you will drive customer engagement and develop long-term relationships with customers, internal teams, and key partners. Your responsibilities will include handling a portfolio of customers using digital tools to ensure they effectively utilize our data and feeds products. You will leverage automation and technology such as CRM systems and dashboards to deliver proactive,...

The Kenko Revolution AI is transforming lives, prioritizing health and wellness. Over the next decade, the fitness and wellness industry is set to reach $10 trillion, with personalized longevity routines enabling individuals to surpass the age of 100. However, fitness business owners face challengesmarketing complexities, overwhelming operations, and elusive growth. Kenko is revolutionizing the industry by alleviating these burdens. We empower business owners to concentrate on their expertise while AI manages front desk tasks, sales, and customer engagement. This results in increased reviews, lead conversions, and member retention. By integrating marketing, operations, and customer experienc...

About Tide Tide is a business management platform dedicated to saving time and money for small businesses. Providing business accounts, banking services, and a range of connected administrative solutions from invoicing to accounting, Tide aims to empower small businesses and help them thrive. Launched in 2017, Tide has grown to serve over 1 million small businesses globally, including UK, Indian, and German SMEs. With headquarters in central London and offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, Tide boasts a team of over 2,000 employees. About The Team The Onboarding Team at Tide is at the forefront of converting prospective and cold leads into active Tide Members during the o...

The key responsibilities for this role include supporting strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. As the first point of contact for customers, you will be responsible for supporting business outcomes, product adoption, customer satisfaction, and measurable success. You will need to demonstrate the value of products by conducting focused supply chain analyses with customers, using data and tools to solve specific supply chain challenges. Additionally, you will drive supplier research, build industry vertical knowledge, and structure risk hypotheses for detailed supply chain analyses. You will be required to conduct analysis i...

As an Account Executive at Zintlr, you will be a vital part of our team, assisting our clients in maximizing the benefits of our AI-powered People Intelligence platform. Your main focus will be on establishing and nurturing strong relationships with customers post-purchase to ensure they fully utilize our platform for their sales needs. By providing proactive support, addressing challenges, and ensuring customer satisfaction, you will play a key role in turning satisfied customers into long-term partners who continuously benefit from Zintlr's solutions. Your responsibilities will include leading the onboarding process for new customers, conducting product training sessions, and fostering str...

A growing B2B SaaS startup is seeking to hire a Digital & Product Marketing Head, offering a valuable opportunity for individuals eager to gain exposure and leadership experience in driving overall marketing strategies. The ideal candidate should possess proven expertise in B2B SaaS Product Marketing to effectively steer marketing initiatives and align them with business objectives and revenue targets. In this role, you will oversee the complete product journey, encompassing product management and customer success functions on a global scale. Your primary responsibility will be to craft and execute marketing strategies for the products, develop go-to-market plans, and ensure that the value p...

As a Customer Success Manager, you will work closely with our customers to enhance their experience and drive retention, renewals, adoption, customer satisfaction, and growth. Your role is crucial in maintaining strong relationships with our hotel and hospitality partners, leveraging both your exceptional relationship management skills and technical acumen to ensure successful outcomes throughout the customer lifecycle. You will play a key role in strategizing for the accounts you manage, utilizing internal resources effectively to achieve desired results and acting as the main point of contact for all matters related to Cendyn within your assigned customer portfolio. Your responsibilities w...

The Channel Partner Success Manager (CPSM) position at Harvard Business Impact Enterprises is an exciting opportunity for a highly motivated individual to drive the successful onboarding, enablement, and ongoing engagement of Channel Partners. In this role, you will work closely with Strategic Partnership Account Owners to manage partner performance over the full lifecycle. The primary objective is to maximize partner success and satisfaction while aligning with HBPs strategic objectives, ultimately enabling partners to deliver successful experiences to their clients. **Key Responsibilities:** **Enablement:** - Develop structured onboarding programs for new partners and conduct training and ...

The position at Rippling based in San Francisco, CA, offers an exciting opportunity for a seasoned customer success leader to join the Implementation team. As a first line manager, you will play a crucial role in coaching and developing a team of 6-8 Implementation Managers while engaging with high-priority customers and driving enhancements in key metrics. Your responsibilities will include coordinating with Sales, Product & Engineering, and Customer Support teams to ensure a seamless customer onboarding experience. Your primary duties will involve developing Implementation Managers through hands-on coaching and mentorship, supporting the hiring & onboarding of new team members, and effecti...

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions with exponential growth year over year. As our disruptive technology gains recognition, we are expanding our team and seeking forward-thinking, competitive individuals to support our continued growth. As a Customer Success Manager at Netradyne based in Bengaluru (Hybrid) and operating in the PST timezone, you will be a key player in ensuring our customers achieve their business objectives and maximize the value of our AI-powered fleet safety solutions. This role requires 2-4 years of experience and offers a unique opportunity ...

As a Customer Success Manager at Recruiterflow, you will be part of an AI-first RecOps platform dedicated to revolutionizing recruiting agencies. We provide an integrated ATS & CRM with cutting-edge automation features to streamline recruitment operations. Our goal is to reshape the way recruiting agencies operate by transforming hiring into a structured sales process, enabling them to fill roles quicker, engage top talent more effectively, and grow confidently. Currently ranked among the top 5 players in the industry, our upcoming objective is to secure a spot in the top 3 within the next three years. We are seeking a dedicated individual with a passion for customer success and previous exp...

If you thrive on enterprise sales and possess a talent for managing strategic partnerships, and are enthusiastic about the opportunity to work at the intersection of drones and AI, FlytBase is looking for someone like you. If the idea of establishing a global category leader excites you and you enjoy developing innovative channel partner programs that drive growth and foster meaningful relationships, then FlytBase may be the ideal environment for you. Here, you will have the chance to leverage AI and cutting-edge technology, collaborate with top-tier partners, and play a crucial role in shaping the future of the drone autonomy revolution. At FlytBase, we are not just developing a product; we...

As a Program & Ops Manager on Okta's Product Acceleration Team (PAT), you will play a strategic role in bringing new products to market faster and more effectively. You will own and drive high-impact, cross-functional programs such as Product Betas, Early Access Programs (EAPs), and New Product Launches. Your focus will be on orchestrating key initiatives across the product development lifecycle, ensuring stakeholder alignment, mitigating risks, and accelerating time-to-market. This role requires strong program leadership, clear communication, and the ability to influence and collaborate across a wide range of teams including Product Management, Engineering, Sales, Marketing, Customer Succes...

As part of LSEG's strategy to deliver a differentiated customer experience, the focus is on building a comprehensive suite of digital user journeys to accelerate value delivery, alleviate Customer Success Manager capacity for higher value activities, and ensure a customer-centric focus. If you are seeking an opportunity to play a key role in the execution of a large-scale roll-out of digital capabilities, this role offers an exciting opportunity for you! You will be entrusted with the responsibility of overseeing the end-to-end implementation, technical execution, and continuous enhancement of digital journeys to enhance our customer's experience. This critical role necessitates proficiency ...

As a candidate with 2 to 4 years of experience in customer success, account management, or a related role, preferably in the ERP or software industry, you will play a crucial role in project management. Your primary responsibilities will include efficiently scheduling and executing projects, preparing presentations to update senior management on project progress, delegating tasks to team members, and tracking project risks and opportunities. Your excellent communication and interpersonal skills will be essential in liaising with clients to determine project objectives and organizing stakeholder meetings. With your strong problem-solving skills and customer-first mindset, you will be expected...

Responsive is the global leader in strategic response management software, dedicated to transforming how organizations exchange critical information. The AI-powered Responsive Platform enables companies worldwide to accelerate growth, mitigate risk, and enhance employee experiences. With nearly 2,000 customers leveraging Responsive for various responses such as RFPs, RFIs, DDQs, ESGs, security questionnaires, and more, the company is headquartered in Portland, OR, with additional offices in Kansas City, MO, and Coimbatore, India. As the Director of Customer Support at Responsive, you will play a pivotal role in defining and executing the global support strategy. Your responsibilities include...

You will be responsible for managing customer interactions through various channels such as phone, email, or chat in a professional and timely manner. Your primary duties will include resolving customer queries, issues, or complaints with accuracy and empathy, as well as maintaining detailed records of these interactions in the system. Additionally, you will collaborate with internal teams for escalations and resolution follow-ups while upholding service quality standards and contributing to continuous improvement efforts. To qualify for this role, you should have a minimum educational background of 12th Pass, Diploma, Graduate, or Postgraduate. Freshers as well as experienced professionals ...

As an Account Manager in our Customer Success team at our AdTech company based in India, your primary responsibility will be to ensure ongoing customer success, product adoption, and realization of the benefits of our creative platform. You will serve as the main point of contact for our clients, understanding their core business needs, and delivering solutions through consistent and timely communication. Each client is assigned a dedicated Account Manager to guide them throughout their journey, bridging the gap between the client and our internal organization. In this consultative role, you will collaborate with team members from Sales, Creative Services, and Products to influence and suppo...

Attentive.ai is a fast-growing vertical SaaS start-up that focuses on providing innovative software solutions for the construction, landscape, and paving industries in the United States. The company's mission is to assist businesses in these sectors in enhancing their operations and increasing their revenue through a user-friendly software platform. Currently, we are seeking a dynamic and motivated individual to lead our Sales Development team and establish a high-performance outbound engine. In the role of GTM Strategy & Ops, you will play a crucial part in our sales, marketing, and customer success strategies by designing and executing plans that drive revenue growth. Your responsibilities...

As the main point of contact for customer queries, you will be responsible for addressing customer inquiries via email, chat, and phone. Your role will involve managing the post-purchase journey, which includes order tracking, issue resolution, and processing returns. It is essential to handle customer complaints with professionalism, empathy, and provide swift resolutions. Collaboration with logistics and product teams to troubleshoot issues will be a key part of your responsibilities. Identifying and escalating common customer pain points to enhance the overall customer experience is crucial. You will also be tasked with creating and maintaining accurate, clear, and concise support documen...

As a Customer Success Manager at our rapidly growing early-stage startup based in Mumbai, you will play a crucial role in expanding our customers" adoption, retention, and overall success. Reporting directly to one of the founders, you will collaborate closely with our tech and growth teams to scale the business for our next-gen AI-powered products. Your responsibilities will include building and nurturing professional relationships with assigned accounts and newly onboarded customers. It will be essential to acquire a technical understanding of Fountain9's product, ensuring that customer retention goals are not only met but exceeded consistently. By fostering strong, trusted relationships w...

As a member of our team, you will play a crucial role in establishing and nurturing strategic relationships with startup founders and key decision-makers. Your primary responsibility will be to develop and execute comprehensive account management strategies for a portfolio of startups. This will involve leading the creation and development of bespoke Go-To-Market (GTM) plans in collaboration with startup clients and facilitating their fundraising initiatives by providing strategic advisory. In this role, you will collaborate closely with cross-functional teams, including product development, marketing, and solutions architecture, to enhance value propositions for our startup clients. You wil...

You will be part of iamneo, a B2B Edtech Enterprise SaaS start-up that specializes in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for industries such as ITeS, BFSI, and Education. With a focus on IT Upskilling and IT Skill Assessments, you will contribute to our key value propositions with auto-evaluation capabilities at scale. As a bootstrapped-profitable company experiencing a remarkable YoY growth rate of 100%, iamneo has attracted prestigious corporate clients and educational institutions, including WIPRO, LTIMindtree, Manipal University, VIT, and more. In the role of Program Manager, you will play a crucial part in ensuring the successful executio...